The Sebel Sydney Chatswood is located in the center of Chatswood, 5 miles north of Sydney CBD. It features luxurious self-contained accommodations with access to a fitness center, mineral pool, sauna and hot tub. Occupying a tower building with impressive architecture, the apartments of The Sebel Sydney Chatswood come with full kitchen and laundry facilities and spacious living areas.
All the apartments also offer modern audio-visual equipment and balconies with views extending from the Blue Mountains and across the city skyline to the ocean. The Sebel Sydney Chatswood is within walking distance of Chatswood train station, making Sydney city center easily accessible. The Concourse is a 3-minute walk from the property, where guests will find a range of live arts and entertainment events.
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7.2/10
Good
372 Reviews
Room was pretty good
Show All Reviews
Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
St Leonards Station3.1 km
North Sydney Station5.4 km
Rooms Types
Room Details
Standard Two-Bedroom Apartment
2 Twin bed
90mยฒ
Type: Apartment
Internet facilities
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Suit press
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
CD player
Fan
Microwave
Dishwasher
Washing machine
Video
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Child safety socket covers
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Access to private pool
Hand sanitizer
Select dates to see prices
Standard Two-Bedroom Apartment
2 Twin bed
90mยฒ
Has window
Type: Apartment
Room all facilities
Internet facilities
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Suit press
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
CD player
Fan
Microwave
Dishwasher
Washing machine
Video
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Child safety socket covers
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Access to private pool
Hand sanitizer
Room Description:
This apartment features sweeping views of North Shore from its private and furnished balcony.
Room Details
Two-Bedroom Twin Apartment
2 Twin bed,1 King bed
90mยฒ
Type: Apartment
Internet facilities
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Suit press
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
CD player
Fan
Microwave
Dishwasher
Washing machine
Video
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Child safety socket covers
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Access to private pool
Hand sanitizer
Select dates to see prices
Two-Bedroom Twin Apartment
2 Twin bed,1 King bed
90mยฒ
Has window
Type: Apartment
Room all facilities
Internet facilities
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Suit press
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
CD player
Fan
Microwave
Dishwasher
Washing machine
Video
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Child safety socket covers
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Access to private pool
Hand sanitizer
Room Description:
The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment features air conditioning, a washing machine, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 3 beds.
Room Details
Three-Bedroom Apartment
2 Twin bed
110mยฒ
Type: Apartment
Internet facilities
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Suit press
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
CD player
Fan
Microwave
Dishwasher
Washing machine
Video
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Child safety socket covers
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Access to private pool
Hand sanitizer
Select dates to see prices
Three-Bedroom Apartment
2 Twin bed
110mยฒ
Has window
Type: Apartment
Room all facilities
Internet facilities
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Suit press
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
CD player
Fan
Microwave
Dishwasher
Washing machine
Video
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Child safety socket covers
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Access to private pool
Hand sanitizer
Room Description:
In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides air conditioning, a washing machine, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.
Room Details
Premium Two-Bedroom Apartment
1 King bed
90mยฒ
Type: Apartment
Internet facilities
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Suit press
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
CD player
Fan
Microwave
Dishwasher
Washing machine
Video
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Child safety socket covers
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Access to private pool
Hand sanitizer
Select dates to see prices
Premium Two-Bedroom Apartment
1 King bed
90mยฒ
Has window
Type: Apartment
Room all facilities
Internet facilities
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Suit press
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
CD player
Fan
Microwave
Dishwasher
Washing machine
Video
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Ocean view
Lake view
Mountain view
Laptop
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Child safety socket covers
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Infinity Pool
Shallow end
Wine/Champagne
Bottle of water
Game console - Xbox One
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Access to private pool
Hand sanitizer
Room Description:
In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides air conditioning, a washing machine, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Guest Score and Reviews
7.2/10
Good
372 Reviews
Cleanliness
7.6
Facilities
7.0
Location
7.1
Service
7.1
Ray
Family with young children
3.0
Room was pretty good
We purchased a special including 5 breakfasts for our family. The receptionist gave us 2 bags. I said what are these? She said 'your breakfasts'. I said you are kidding me.
July 2025
Kord
family with young children
7.0
The location is excellent.
Repairs and maintanence needs to be carried out more often, though this can only happen if ptevious guest inform the staff of problems.
July 2025
Services & Facilities
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Hair dryer
More Amenities
Accessibility
Non-slip Grab Bar Available
Facilities For Disabled Guests Available
Self-closing Doors Available
Accessible Vanities Available
Audible Alarm
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Food Delivery
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Air Conditioning In Public Area
Heating In Public Area
Seating Area
Exterior Corridor
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
High Chair
Languages spoken
English
Chinese [Mandarin]
Media & Technology
TV & Movies/Shows
DVD/CD/Blu-ray Player
Smartphone/hotspot Device
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Room Service Available
Clothes Drying Rack
Room Service
Safety Deposit Box
Closet
Radio
Air Conditioning
Hair Dryer
Bathtub
Dining Table
Shower
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Wake Up Call
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Concierge Services
Invoices
Washing Machine
Laundry Services
Desk/workspace Available
Swimming & Soaking
Swimming Pool
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Spa/sauna
Transportation
Parking Available (charges May Apply)
Parking Available
Taxi Service
On-site Parking
Off-Site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs AUD 30 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for AUDย 10 per person per night when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Check-in begins at 15:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Nan Tien Temple, Chatswood, Westfield Chatswood, Artarmon, Chatswood Golf Course, Northbridge, Tambourine Bay Reserve and Warraroon Reserve Walk, Lane Cove Business Park, Hare Krishna Movement, Hogarth Galleries and others.
The Hotel offers Kitchenette, Kitchen, Outdoor pool, On-site parking.
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
High Chair
Languages spoken
English
Chinese [Mandarin]
Media & Technology
TV & Movies/Shows
DVD/CD/Blu-ray Player
Smartphone/hotspot Device
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Room Service Available
Clothes Drying Rack
Room Service
Safety Deposit Box
Closet
Radio
Air Conditioning
Hair Dryer
Bathtub
Dining Table
Shower
Microwave
Kitchenette
Coffee/tea Maker
Buzzer/Wireless Intercom
Refrigerator
Walk-in Shower
Trouser Press
Bathrobes
Carpeting
Room Towels Provided
Kitchen
Heating
Mirror
Room Windows That Open
Separate Living Room
Wooden/Parqueted Flooring
High Floors
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Mini Bar
Ironing Amenities
Separate Dining Area
Telephone
Outdoor Furniture
Sofa
Dishwasher
Alarm Clock
Trash Cans
Kitchenware
Clothes Dryer
Blackout Curtains
Toiletries Provided
Family Rooms
Linens
Socket Near The Bed
Additional Bathroom
Additional Toilet
Sleep Comfort Items
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Wake Up Call
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Concierge Services
Invoices
Washing Machine
Laundry Services
Desk/workspace Available
Convenience Store
Tour Services
Swimming & Soaking
Swimming Pool
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Spa/sauna
Transportation
Parking Available (charges May Apply)
Parking Available
Taxi Service
On-site Parking
Off-Site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
7.2/10
Good
372 Reviews
Cleanliness
7.6
Facilities
7.0
Location
7.1
Service
7.1
Ray
Family with young children
3.0
Room was pretty good
We purchased a special including 5 breakfasts for our family. The receptionist gave us 2 bags. I said what are these? She said 'your breakfasts'. I said you are kidding me.
July 2025
Kord
family with young children
7.0
The location is excellent.
Repairs and maintanence needs to be carried out more often, though this can only happen if ptevious guest inform the staff of problems.
July 2025
Ruwan
group
6.0
Location was excellent as it was close to the shops and trains.
The couch was old and broken so not very comfortable to stay in the room. Cleanliness of bathrooms/toilets and kitchen should be improved. No entertainment options like Netflix on TV.
July 2025
Paul
review category business travellers
8.0
Location perfect for public transport
The weather
July 2025
Sharon
review category business travellers
5.0
Location good
The fire alarm went off in middle of night and none of staff instructed anyone or answered questions. V poor
August 2025
Yiannaros
family with young children
9.0
The location was excellent. Right near the train station and opposite Westfield. There were food markets close by so plenty of food options . We had a great view from our room and the pool was a nice addition
Nothing.
September 2025
Amanda
family with young children
9.0
Central location
Only that parking was $30 per night!
October 2025
Kate
family with young children
10.0
Pool was great for the kids. Spacious apartment.
October 2025
Cindy
group
8.0
Great location right near the train station .
The toilet didn't flush everytime. And was making strange sounds
October 2025
Shirley
solo traveller
9.0
The staff member on duty when I arrived was very welcoming, helpful and friendly
No complaints
October 2025
Jodie
group
7.0
Location, room size (huge!), bathrooms large, beds comfy.
Employee named Aakash went above and beyond to help us out with an issue at 11pm on our first night. Thank you!!
Trains very noisy - starting very early in the morning. Bring ear plugs if a light sleeper. Kitchen was very dirty.
October 2025
Gaik
group
8.0
Easy and convenient. Large apartment space
Cleanliness
November 2025
Chowmei
solo traveller
6.0
Location conv
The sound of water pipes too noise.
November 2025
Damien
review category business travellers
5.0
Staff were organised and friendly
Cleanliness, TVโs with no reception
November 2025
Swan
Family with young children
10.0
The position of the accomodation was central to everything.
December 2025
Jacqui
review category business travellers
6.0
Spacious 3-bedroom apartment.
The property is very tired and needs a good paint. The bathrooms were also very dated, tiles broken, shower screen was falling apart and the basin in the ensuite was badly cracked. I had to wipe down the fridge door as it was so dirty. This gave the impression that the property was not being maintained properly.
December 2025
Georgia
family with young children
6.0
Close walk to shops, transport and the Concourse. The pool was good.
Only one key worked, the parking was a bit awkward, with only a few tight spots to pick from. Two sets of lifts to get to the top floors from the car park. Spa wasn't in use when we were there.
December 2025
Batzaya
family with young children
8.0
Location and price
Nothing
December 2025
Irwan
review category business travellers
3.0
location is great. it was a great experience in the past. we have stayed every year since 2021
1. upon arrival we were told to.parking availability which was a shock since we have asked in advance and informed that we came by driving own car.. but then we insisted then the staff said he would help us and found a spot. when we drove to the parking lots there are a lot available. you can tell me what is our impression then if being treated like this.
2. we booked for 6 persons but only 4 towels provided. when we asked for additional towels, we were given extra but found out it was soiled.
3. when we set in the apartment, it smelled mouldy. and we found out the floor is dirty as if not vacuumed. we picked the pieces from the floor to prevent our little ones to eat them.
4. when we opened the curtain in the bedroom, the windows were not just dirty but mouldy. we cleaned it ourselves, not all but enough for our children health and safety
you can tell me if you are in our position, will you be happy for such service?
December 2025
Caroline
family with young children
8.0
Great location!
Comfy beds
Value for money
A little dated but still great!
December 2025
Elisabeth
family with young children
5.0
After the concierge was unable to access our allocated room, as the key wouldn't work, we were moved to another room. This room had the same outlook over the Chatswood oval, as we had requested. The sofa bed naturally was unmade but the offer to make it up was made. Had to request the extra 2 towels, no issue in collecting them from the front desk.
This room was as we expected, but we were unable to access the balcony from the bedroom as a note, attached to the door, requested that we didn't use the sliding door. The balcony and outdoor furniture was not clean and there was an empty beer bottle in one corner with cigarette buts in it. This was disappointing as we always use the balcony when we stay.
December 2025
Laheen
family with young children
8.0
Family room was very spacious for us all. Beds for all 6 of us. Pool was great for kids. Location was perfect
January 2026
Andrew
family with young children
6.0
Location. Beds comfortable. Nice view.
Kitchen virtually empty. No cutlery. No cooking pot. No sheets for 5th guest. No rubbish collection despite 3 requests. TV not working. Poor management and maintenance. Spa broken for months.
January 2026
Danielle
family with young children
5.0
The apartment was spacious and the city view was great. Location amazing! King size bed! Was more affordable than other options. The swimming pool.
Old and run-down, in desperate need of an update. We were given 2 towels for 4 guests, 1 teaspoon, 3 bowls and 3 forksโฆ were meant to be provided with more but they never came. Room could have been cleaner.
January 2026
Cary
family with young children
6.0
Great location.
Apartment could have been cleaner. Things like bedside lamps didn't work and there was no body wash in container in the shower. Also very glad we weren't trying to cook there as it was poorly set-up in terms of cookware, cutlery, etc.
January 2026
Gail
family with young children
7.0
The position was fantastic โฆ close to shopping centre and railway station..
The room was excellent for myself and four grandchildren. With laundry and kitchen and two bathrooms.
We were disappointed that the Spa was unavailable on the days we were there.
The Reception was unattended quite often, so unable to be contacted when needed โฆ only through a third party hotline..
We did advise Reception staff of the need to check room cleaning as a few things certainly had been missed. ( took photos for their record)
January 2026
Kathleen
family with young children
8.0
A comfortable apartment in a good location
Microwave didn't work
January 2026
Kayla
family with young children
1.0
Only good thing was the location and size of rooms
Dirty rooms, the carpets were heavily stained, the floors unmopped ans sticky, oven looked like it's never been cleaned, soap and shampoo bottles all empty, staff unpleasant, gym was laughable, spa doesn't work. Joke of a place, don't recommend at all.
February 2026
Jilli
young couple
5.0
Location is the only real bonus in staying at the Sebel. Across the road from major shopping centre and restaurants and train station.
Its old and worn out. Pool was damaged and needs a complete overhaul. Spa and sauna closed and gym very basic. We were not told prior to our stay and it certainly wasnโt cheaper. Room was old and curtains damaged and hanging off hooks, very dirty windows, one chair on the balcony - should be two. Didnt self cater which was lucky cause kitchen has very little in it. Bed comfortable . Fir over $300 per night it was not worth that. Sebel used to have a good name/ reputation- not anymore. We wont be back . J and M
February 2026
Sheridan
young couple
7.0
Location was great. Great size unit.
Both bathroom vanities were not very clean. The light in the second bedroom light was not working. Expensive.
February 2026
Carole
review category business travellers
6.0
The positives, the bed was just sooo comfortable, excellent pillows. Location being right in the heart of Chatswood a bonus.
Staff gave nothing, no advice on hotel facilities local shops of places to eat. Room, there was bloodinyhe wall, a stain on onof the beds. We asked for 1king and 1 queen, got queen and 2 singles. Tea, there was only 2 green and 2 earl grey, no black tea.
February 2026
Melissa
family with young children
10.0
Beds were so comfy, room was big and spacious x shower was really good
February 2026
Nicole
family with young children
4.0
It was in a good location
The room was dirty, their were only 4 towels for 5 people, no cleaning products and toilet paper, the place is very run down.
February 2026
Rebecca
family with young children
1.0
The room was filthy, dirty showers mould and hair in showers, stained and wet carpet in the main living areas, dirty kitchen floors, oven had no racks when we tried to use the oven and it was filthy, the entire apartment smelled terrible. We werenโt provided linen for the sofa bed for our children, we waited for linen until 9pm the day of arrival, four phone call requests it still wasnโt provided and then there were no staff on site, a operator from the phone line ended up providing me access to another available hotel room in the building and we had to go and take linen off that bed, there were only four towels provided for six guests, the apartment has only five glasses for six guests, only one wine glass in the apartment. The children were excited for a swim in the hotel pool after our long drive interstate only to find out that the pool was under renovation so was not accessible - none of which was advised to us prior to the booking.
I have lodged a formal complaint and want a full refund. This was an absolute joke staying with the Sebel Chatswood.
February 2026
Samantha
family with young children
3.0
Great location, short walk to Westfield. Plenty of food options/ grocery stores close by.
Check in & car park process was painful, 3 transactions on the day for extras that are not made clear during the booking process.
Booked this accommodation purely for a getaway for young kids, happy to pay the price for the facilities described and shown in the advertisements/booking process (pool) because this is the whole purpose. Arrive, get ready for swimming, excited 3 year oldโฆ.. get to the level and area is closed due to construction - nothing said during the booking process, nothing said during reception check in? Explain to a 3 year old you canโt do exactly what youโve been hyping them up for weeks aboutโฆ. Very disappointing.
Head to the bath for a โalternative swimming funโ. Have to clean a bunch of hair out of the bath before using to then realise - nope canโt do that either, the plug doesnโt fit.
Communication needs to be better and so does the cleaning.
March 2026
Zhen
family with young children
9.0
Lovely view from our balcony, very convenient around the area with lots of place to eat and explore
A bigger kettle would be lovely
March 2026
Kristy
Group Traveler
7.0
Good location, easy to access, close to the shops & train station, comfy beds. Room could do with a bit of a revamp.
When we arrived into our room, the pull-out sofa bed was not made. One of the girls went and spoke to reception, to which she was questioned about if we had even paid for the 5th Adult. I had only been emailing about it, a week before.
March 2026
Malissa
family with young children
5.0
Great location and very generous rooms. Comfortable beds.
The apartment was dirty. Every glass in the cupboards had dried juice in them. A couple of plates had dried food on them. The carpet was gritty. The bathrooms had a lot of mould. The kitchen door had thick dust on the back. The ironing board was rusty and broken. No phones worked so we had to go downstairs to ask for towels. There was even rubbish under the beds. We paid $951 for 2 nights so it wasn't that cheap that would warrant such poor hygiene.
March 2026
Robert
young couple
8.0
Size of apartment was great.
Air con was inconsistent overnight. Inadequate toilet paper supplied (one roll and part of the roll holder was missing), no soap for the shower.
March 2026
Peter
group
9.0
A very good position close to restaurants and big shopping centre
March 2026
Jane
solo traveller
5.0
Great location, handy to station, shops & restaurants. Reception staff were helpful and quickly remedied issue with door access code after 3 days when it failed. Asked if we could store luggage from 11am on day of arrival, but were able to access our room early which was great.
Very dated, needs a renovation. Kitchen surfaces looked dirty, but I bought cleaning product and cloths and the bench surfaces were clean, just didnโt look at it, probably due to the colour. Didnโt use oven or stove top as they looked dirty & greasy as did the splash back. Stayed for 8 nights and room was not surfaced, but the website does say it would be cleaned after 7 days, I think for an 8 day stay as service after 4 or 5 days would be much better.
March 2026
Julie
group
5.0
We booked it for the pool
Big apartment with two bedrooms and two bathrooms
On the day of the arrival and after having payed and not being able to cancel we were told that the pool couldnโt be used.
Very bad service and no refund
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