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B-aparthotel Grand Place

Rue Des Dominicains 25-27 | Brussels, 1000, BE
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B-aparthotel Grand Place - image 1
Highlights
Great for activities
Located in heart of Brussels
Excellent room comfort & quality
Most popular facilities
Pets Allowed
Pets allowed (charges may apply)
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms

B-aparthotel Grand Place - Brussels

Welcome to our cozy aparthotel in the heart of Brussels, just a short walk from the iconic Grand-Place and the city's most popular attractions. Surrounded by cafรฉs, restaurants, bars, shops, and cultural landmarks, our property is the perfect base for both business and leisure travelers. Whether you're exploring historic streets, enjoying local cuisine, or discovering Brussels' vibrant atmosphere, everything is within easy reach.

Near our hotel, you can find some of the most popular museums in Brussels, such as Comics Art Museum, Museum of the National Bank of Belgium and of course Magritte Museum. Our fully equipped apartments combine the comfort of home with the convenience of hotel-style accommodations, making them ideal for both short and extended stays. Guests enjoy spacious, modern living spaces designed for relaxation, work, and independent living.

Excellent public transport connections nearby, provide quick access to the European Quarter, Brussels Airport, and all areas of the city. For your convenience, we offer a self-check-in experience, allowing you to arrive at your own pace. To ensure a smooth arrival, please contact us at least 3 days before check-in so we can provide your access codes and detailed arrival instructions.

Our reception is open from Monday to Friday from 8AM to 7PM and is located in B-aparthotel Ambiorix. There is also a 24/7 line that you can reach us by the number that you will find in the entrance door. Underground parking and breakfast in an external restaurant next to our hotel are offered with additional costs.

We look forward to welcoming you to Brussels and helping you enjoy an unforgettable stay in one of Europe's most captivating capitals. License Number(s): 310021-410.

Rooms Types
Apartment room in B-aparthotel Grand Place
Room Details
Apartment
1 Full bed 40mยฒ Type: Family
Internet facilities Safe Pay-per-view channels Telephone Hairdryer Wake-up service/Alarm clock Kitchenette Balcony Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Washing machine Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Toaster Bidet Ocean view Lake view Mountain view Additional bathroom Coffee machine Books, DVDs or music for children Adapted bath Roll-in shower Walk-in shower Infinity Pool Bottle of water Key access Privacy curtain Open-air bath Carbon monoxide detector Free gym access Access to private pool

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Standard Double Room room in B-aparthotel Grand Place
Room Details
Standard Double Room
1 Full bed 30mยฒ Type: Double
Internet facilities Pay-per-view channels Telephone Hairdryer Wake-up service/Alarm clock Kitchenette Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Toaster Lake view Additional bathroom Adapted bath Roll-in shower Infinity Pool Bottle of water Open-air bath Carbon monoxide detector Free gym access Access to private pool

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Two-Bedroom Apartment room in B-aparthotel Grand Place
Room Details
Two-Bedroom Apartment
2 Full bed 80mยฒ Type: Family
Internet facilities Safe Pay-per-view channels Telephone Hairdryer Wake-up service/Alarm clock Kitchenette Balcony Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Washing machine Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Toaster Bidet Ocean view Lake view Mountain view Additional bathroom Coffee machine Books, DVDs or music for children Adapted bath Roll-in shower Walk-in shower Infinity Pool Bottle of water Game console - Xbox One Key access Privacy curtain Open-air bath Carbon monoxide detector Free gym access Access to private pool

Select dates to see prices

One-Bedroom Apartment room in B-aparthotel Grand Place
Room Details
One-Bedroom Apartment
1 Full bed 50mยฒ Type: Apartment
Internet facilities Safe Pay-per-view channels Telephone Hairdryer Wake-up service/Alarm clock Kitchenette Balcony Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Washing machine Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Toaster Bidet Ocean view Lake view Mountain view Additional bathroom Coffee machine Books, DVDs or music for children Adapted bath Roll-in shower Walk-in shower Infinity Pool Bottle of water Game console - Xbox One Key access Privacy curtain Open-air bath Carbon monoxide detector Free gym access Access to private pool

Select dates to see prices

Guest Score and Reviews
7.5 /10

Good

271 Reviews

Cleanliness
6.9
Facilities
7.2
Location
7.9
Service
7.6

Natalya

Business Traveler

10.0

Great location and super clean, great value for money

It is noisy since very earlier time due to my window was looking into the road just next to the hotel.

September 2024

Hakan

Family with young children

10.0

Location is perfect ; just in the heart of Brussels. Room is big enough, very clean, king size bed., two tv. Georgina was very kind, very sympathetic and very helpful. Special thanks to her.

It would be better if the TV system is compatible with new generation Netflix, Amazon Prime etc. applications.

September 2024

Services & Facilities

Most popular facilities
Pets Allowed
Pets allowed (charges may apply)
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms
On-site parking
More Amenities
Accessibility
Audible Alarm
Food & Drinks
Restaurant(s)
General
Pets Allowed
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Media & Technology
Free Wi-Fi
Room Amenities
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Invoices
Laundry Services
Transportation
Parking Available (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is needed) and costs EUR 28 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 3 years old stay for โ‚ฌย 10 per person per night when using an available cot. Children from 4 years old to 12 years old stay for โ‚ฌย 30 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

B-aparthotel Grand Place FAQs

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All Amenities
Accessibility
Audible Alarm
Food & Drinks
Restaurant(s)
General
Pets Allowed
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Media & Technology
Free Wi-Fi
Room Amenities
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Invoices
Laundry Services
Transportation
Parking Available (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
All Guest Score and Reviews
7.5 /10

Good

271 Reviews

Cleanliness
6.9
Facilities
7.2
Location
7.9
Service
7.6

Natalya

Business Traveler

10.0

Great location and super clean, great value for money

It is noisy since very earlier time due to my window was looking into the road just next to the hotel.

September 2024

Hakan

Family with young children

10.0

Location is perfect ; just in the heart of Brussels. Room is big enough, very clean, king size bed., two tv. Georgina was very kind, very sympathetic and very helpful. Special thanks to her.

It would be better if the TV system is compatible with new generation Netflix, Amazon Prime etc. applications.

September 2024

Kirsty

Couple

6.0

Good location.. clean and tidy.. room was big

Uncomfortable mattress.. only 2 square cushions on the bed for pillows and only 1 spare cushion in cupboard.. although room was big there wasn't a lot in it.. felt a bit sparse

September 2024

Tatjana

Business Traveler

7.0

the location is really good. Just in the city centre.

noice at night because of the tourists, planes and cars. The staff could communicate faster and on purpose. I didn't like that I was asked to provide a photo of my ID and even credit card. It will be interesting to know how well they are protecting this information.

September 2024

Olivia

Couple

9.0

Seamless check in process. Wonderful location, approx 6-7 min walk from Brussels central train station. Very spacious, comfortable room. Quiet despite excellent location

September 2024

Lesley

Group Traveler

9.0

Modern and clean. Great breakfast in Mokate cafe.

October 2024

Boban

Group Traveler

5.0

Location & it's clean!

The hotel made charges on bed (sofa) I've already payed!!! That's not accebtable!!!

October 2024

Rachel

Family with young children

9.0

The apartment was clean , well stocked and pleasant to be in. Having breakfast at Mokafe was lovely too, a great way to start the day !

Some of the furniture / furnishings were looking tired, the wardrobe doors didnโ€™t work well.

October 2024

Christopher

Family with young children

8.0

The hotel is in an excellent location for exploring Brussels old town district, which is practically on its doorstep. The room was very clean, facilities were excellent and there was a separate shower cubicle and bath.

The only downside of our 4 night stay was the lack of any soundproofing in the windows of the apartment resulting in poor nights sleep. This was with all the windows fully closed. Our apartment was on level 3 above Rue de l'Ecuyer which is a narrow two lane, one way street which goes up hill and is a bus route. The buses and other large vehicles unfortunately have to go down a gear as they pass the hotel and their engine noise really ramps up. There is also the noise from the underground which emanates from a large air vent just uphill, outside Scotts Bar. We would suggest getting a room on the other elevation or take ear plugs just in case you are not used to night time noise.

October 2024

Gary

Solo Traveler

7.0

Central location.

Noisy location.

October 2024

Lily

Couple

10.0

I loved how central the apartment was however still quiet at night time no disruption to sleep. The bed was super comfortable and huge! Coffee machine and free supplies but only limited but coffee shop just over the road fixed this issue!! 5 minute walk to grand place and next door to Galleries Royal st Hubert. Brilliant location donโ€™t have anything bad to say!!

Everything was great!

October 2024

Alexandru

Family with young children

9.0

price and location

October 2024

Mohamed

Group Traveler

9.0

Very good location

Very noisy in the morning

October 2024

Emer

Business Traveler

8.0

Nice apartment in the centre of Brussels - excellent location.

November 2024

Puey

Solo Traveler

5.0

Near to market place, lots of things to eat even till night. The restaurant Chez Leon is just on the left. On the right is a convenient shop. Near Brussels station too. Room is clean and big too, not to mention there is also a small kitchen, 2 TVs and a balcony (ground level room) suitable for barbecue ! ( Just kidding)?

Sound proof not that good. At night can hear flushing sound from top level. No receptionist at all time. Itโ€™s is a self help concept. Only can check in after 3pm. Toilet door is next to bed.?

November 2024

Casaletto

Group Traveler

8.0

It was very centrally located and the rooms where perfect for what we needed

November 2024

Aljabr

Couple

9.0

Facilities and services

Donโ€™t take front apartment because it was very noisy

November 2024

Colm

Business Traveler

3.0

location in city centre grand place

Lack of towels for shower facilities - two hand towels only , difficult to work heating so very cold, not easy to get tv to work gave up in the end. Not sure how you raised a query for help nobody on site.

December 2024

Sadฤฑk

Solo Traveler

9.0

The room was perfect

The price could be a little bit less.

December 2024

Oana

Business Traveler

8.0

The location, the fact that it was an apartment, the price, the staff

The windows faced a narrow inyard, seeing only the building with other windows. The breakfat - it is in a cafe just near, but it only has omlette and baguette with jam, no vegetables of any sort (no open buffet)

December 2024

esra

Group Traveler

8.0

very close to popular places in the center, easy to reach, close to the train station, within walking distance

Nothing

December 2024

Fay

Group Traveler

5.0

Location was on point

Room was average at best.. beds uncomfortable.. small lumpy pillows .. Very noisy from traffic at night โ€ฆ.

December 2024

Petra

Business Traveler

7.0

Well equipped, quiet, good location, great value for money.

December 2024

Leah

Couple

3.0

The location of the hotel was perfect - central to the city centre and a short walk to the train station.

The hotel staff were incredibly rude over the phone, I I was rang up 3 time by three different members of staff demanding that I provide a credit card to pay a โ‚ฌ250 euro deposit after paying for the hotel in full. All provided different information for this process and one shouted at me over the phone constantly talking over me and coming across quite aggressive. When arriving at the hotel, the room was pretty standard, worn and outdated. The heating didnโ€™t work the first night and then was on full blast the second two nights making it either unbearably cold or hot for the entire stay as the thermostat didnโ€™t work. The bed was incredibly uncomfortable and the room had not been cleaned well as there were stains along the walls, in the bath and all over the kitchen living area. There was never anyone in the reception to address these complaints to either, I didnโ€™t see one member of staff in the hotel for the entire stay.

December 2024

Nathan

Family with young children

9.0

It was easy to find, central location, short walk from Central station. Living/dining room as well as a bedroom and bathroom. Great facilities in the apartment. Young child with us so a fridge was essential.

Bathroom was off the bedroom so once child was asleep it made going to the bathroom a little trickier, but a minor inconvenience

December 2024

Aleksandra

Couple

5.0

The hotel is in a great location, but calling it a โ€œhotelโ€ feels like a stretchโ€”it doesnโ€™t quite live up to the standard. I wouldnโ€™t rate it as a 4-star property. That said, the rooms are spacious, and at least in our case, the bed was large and comfortable. It was also relatively quiet, which was a plus. Overall, decent but not as good as expected.

The experience at this โ€œhotelโ€ was absolutely outrageous, especially considering the priceโ€”over 200 EUR per night for the weekend. The bathroom had concertina doors, which is completely unacceptable. This isnโ€™t a hostel or a public bathroom, yet it felt like one. Adding to the frustration, there was no reception or staff to address complaints over the weekend since itโ€™s all self-check-in, which I can understand to a degree, but itโ€™s no excuse for such poor standards. I even double-checked for photos of the bathroom setup before booking, and there were none, which feels misleading. If youโ€™re thinking of staying here for a workation, forget it. The internet is terribleโ€”weak connection, constantly cutting out, and completely unreliable. On top of that, the AC/heating was too weak for such a large room. It was winter, and it felt cold inside, but honestly, that was the least of the issues. Overall, this place doesnโ€™t come close to meeting expectations for the price or the description provided. A very disappointing experience.

December 2024

Zacherius

Family with young children

1.0

The location was great and the price appeared to be a good value.

Cleanliness, lack of support from hotel.

December 2024

Syanzuhri

Family with young children

8.0

The location

Noisy due to the location and this walls

December 2024

Jessica

Family with young children

6.0

The location was unmatched - itโ€™s a quick walk to everything and parking options are nearby. The building is super secure and easy to find. Check in was seamless.

The apartment had some outlets that did not work, and the beds were very uncomfortable.

December 2024

Toh

Family with young children

6.0

Good location as it is near Train station and restaurants.

Stayed for 6 days: No daily room cleaning No bedroom slippers No refill of tissue box in bathroom. No refill of coffee capsules No change of towels.

January 2025

Karen

Group Traveler

8.0

The apartment was nice, well stocked with essential appliances, beds comfortable, excellent location. The water dispensers are a great idea.

The check in and check out process could be adjusted slightly for people needing to drop off or store luggage before / after check out. Only one pillow per person available. Some instructions for the microwave would have been helpful.

January 2025

Paul

Business Traveler

8.0

Warm, safe, quiet, clean - perfect for business trip.

February 2025

Roman

Solo Traveler

7.0

The staff were helpful. The apartments were: - spacious - equipped with all the necessary facilities - extremely comfortable

- I didn't like the check in procedure which implies sharing photo of the credit card in order to secure deposit - Reception work time is from 8a.m - 4p.m. I would rather have it 24/7 - The main issue was loud background noise by nights, despite my apartment located on the 3rd floor

February 2025

Jana

Business Traveler

9.0

Location and simple acces.

February 2025

David

Solo Traveler

7.0

Location was great ?

February 2025

Fernando

Solo Traveler

10.0

It was very good overall

February 2025

Patty

Group Traveler

10.0

Perfect location and easy check in and out

The only problem was the shower in the room. It was clogged and flooded the bathroom.

February 2025

Borislav

Business Traveler

7.0

Location right next to the central train station.

Apartment was a little dated, shower was flooding the whole bathroom. Should be renovated.

March 2025

Maurice

Couple

8.0

Excellent location and super comfy bed. Big bright airy room.

The room was a little "tired" and worn. The shower leaked at the bottom of the entrance door. Would benefit from a bit of a "freshening up".

March 2025

Amrit

Group Traveler

5.0

The location is very nice, very close by to all famous buildings

The property is dated and has a lot of street noise. I knew that this property is on the main street but the noise levels are unbelievable.There is absolutely no sound proofing and its like you are on the road. Even at night you can clearly hear loud street noise of vehicles and metro. Breakfast is very basic, it better to avoid taking it as an option with hotel. You can find better places nearby.

March 2025

Virginija

Business Traveler

8.0

Safety, all informatiin before check in, location

Room was very noisy, noise was from the street, cars, people.

March 2025

Kozan

Solo Traveler

10.0

Perfect location in the heart of the city, spacious and comfortable apartment, bathroom had a shower and bath, very friendly and welcoming staff.

WiFi wasn't the best and TV wasn't smart but no big issue

March 2025

Castillo

Group Traveler

10.0

Excellent location. Everything is nearby. We loved our stay.Perfect for the 3 of us.We had everything we needed.

There was a lady in the reception area when we arrived, she handled us the keys she was very rude and had a bad attitude.Better customer service is needed if someone is greeting the guest upon arrival. We are paying for a service. it's not a favor.

March 2025

Zeldajvr

Solo Traveler

6.0

The apartment was nice and clean. Bed was comfortable really everything needed but wished I read the reviews on the excessive noise as I hardly slept 2 hours at a time.

The Noise. It's absolutely too much. Trains running constantly, pedestrians, motorbikes, cars, drunken people at all hours of the night and early morning. Unfortunately, I would never recommend this place to anyone, albeit its good location.

March 2025

Neetu

Couple

7.0

Just needed few more utensils and no one was ever at the reception after daughter one of checking or check out

March 2025

Michal

Business Traveler

9.0

I liked that they provided water dispensers. The apartment was very good value for the money paid.

I stayed there for two weeks. I really did not like that there is no segregation / recycling of the garbage. I even went to basement to look for containers but there was just one container. I produced more mixed garbage in two weeks then I create in one year at home.

April 2025

HASAN

Solo Traveler

3.0

just location

completely different room in real vs booked one at pictures. u can feel strings of mattress while sleeping. u can hear siphon noise of wc attached yo the next room. u can enjoy lovely scene via window pls see the pics. u can enjoy inaudible TV since there is no voice control ? they are so generous at complimentary things by 2 tea bags? no need to comment on staff cause there i noneโ€ฆ

April 2025

Charlie

Business Traveler

7.0

The ease of checkin/out and the location are the main reason for staying here and the main reason I will return in two weeks!

The apartments are a little tired looking and my shower did not run away quick enough meaning the bathroom flooded when I used it and I had to use all the towels to mop the water up! My room was on the 3rd floor facing the main road and the windows are not fitted very well so it is VERY noisy at night, as if the windows are open, so take a pair of earplugs if you want to get some sleep!

April 2025

Valentina

Family with young children

9.0

Amazing location, very clean and nice apartment. The kitchen is well equipped. The check-in instructions was excellent and itโ€™s easy to follow them.

There is a bit of noise from the corridor, but itโ€™s not too disturbing. However, the balcony doors are dangerous โ€” when opened, there is an empty space without any protective barrier, making it easy to fall, especially for the kids. (Iโ€™ve attached a photo)

April 2025

John

Solo Traveler

10.0

Nice full apartment located in the centre of Brussels, right around the corner from the Galerie de la Reine. Check-in was easy. Everything you need is here, also for cooking. The bathroom is especially large and spacious. There was a small desk for working.

My apartment faced the street and sometimes noise could be heard but central Brussels is not a very quiet place ;)

April 2025

Eugen.G

Family with young children

9.0

Location in the heart of the city. Check-in was fast and precise (if you read the instruction they send you). The parking space comes in handy, if you travel by car. Even though we haven't seen any staff, everything was smooth and easy.

The street facing apartment was loud during the evening/night and you could hear a lot of noise, but that didn't bother us much. If you have troubles sleeping, that might disturb you, but we were tired enough to sleep tight :). The extendible couch would need a newer matrice. Except these, we can't really give any negatives, as for us there weren't any.

May 2025

Kim

Family with young children

9.0

Location was very good during the day (although that made it noisy at night). Apartment was clean and roomy.

Pull out bed wasnโ€™t that comfortable and there was a lot of street noise at night.

May 2025

Evans

Family with young children

9.0

The location was very close to the Grand Platz. It was a little noisy at night because we were on the street side. The size was very comfortable for 3 people and efficient. We could put 3 medium size suitcases on a coffee table and side table. There was a small kitchenette with a complete cooking set, dishes, silverware, microwave, mini fridge, and sink. The bathroom had lots of racks for towels, a full rack under the sink for holding cosmetic bags, a nice shower and a tub also. Breakfast was at a nice restaurant that was a very close walk.

This was the 1st time for me registering completely on line. So registration without a lobby receptionist was a bit of a learning curve for me. Also, an outdoor courtyard would have been nice.

June 2025

zarudin

Family with young children

9.0

Great location... A stroll away to Grand Place and Brussels central station.

Sofa bed too soft and flymsy

June 2025

Stacy

Group Traveler

8.0

The location canโ€™t be beat. Very close to the central train station and great restaurants, bar, shopping, entertainment.

Although the apartment is Spacious, very clean and comfortable - there are two negatives. The WiFi is incredibly weak and you are only given one key card (which also controls the lights inside). If you have more than one adult, you canโ€™t leave someone home and go out or it leaves them in the dark.

July 2025

Paul B.

Solo Traveler

8.0

B-Aparthotel Grand Palace is in a great location. A short walk to many great sites and restaurants. Close to public transportation as well. It was nice to have filtered water offered on the 3rd and Ground floor and the ability to do laundry (buy your soap) was great for my longer stay. Despite my room facing a popular street, it was surprisingly quiet. Finally, I arrived during a terrible heat wave and I was so grateful for the air-conditioning!

Please understand what you are renting - it's not a traditional hotel. The very clean room is a bit dated and in need of maintenance. My shower had a leak, and the bedroom floor had numerous gaps due to poor installation. The kitchen is basic but very handy (though I did not cook). Do not expect coffee or tea to be supplied, unless you are willing to pay 1 euro per capsule (and there is no milk available).

July 2025

Ronald

Family with young children

10.0

We had a double room with air conditioning. This location is excellent. It makes walking to various must see sights accessible. The farthest travel was to the Atomium site but the Metro is not far. The instructions for entry using codes and lockboxes were clear and readily understandable. On our departure day we had a 18:17 train to Lyon so we were able to use the luggage storeroom for the day. We could have also used some of the six lockers located in the lobby if needed. They are large enough to accommodate a 26โ€ checkin suitcase. There are 2 washers and 2 dryers in the corner of the garage at no charge.

Nothing.

July 2025

Nik N. B.

Group Traveler

8.0

The room was clean & the location was great. Convenient & very close to city centre

That was no reception counter & no washing machine in our apartment unit. We had to walk to the basement laundry room to do our laundry.

July 2025

Daniel

Family with young children

6.0

The location and the spaciousness of the apartment

Showing signs of wear and tear. Dubious stains on the bed headboard. No shampoo. The laundry room was seriously sketchy in the Bowles of the building.

July 2025

Jose

Family with young children

9.0

Great location. Close to grand central.

Nothing

August 2025

Whitfield

Family with young children

7.0

Seamless check-in process and good, responsive communication through the chat on the hotel app. We had a 1-bedroom apartment, and it was spacious and well-equipped. The location cannot be beat, and of course, at night you can hear some noise outside, but that is to be expected.

The only points I'd raise is that the furniture could use some TLC/updating and Cleanliness could have been slightly better, but for the price-value ratio and location, it was perfect for our 2-night stay.

August 2025

Florin C.

Couple

7.0

Excellent location

They change towels only after 5 days

September 2025

Todor

Family with young children

3.0

Great location , very spacious.

It was very noisy from the street it was like there were no windows at all. Initially we thought that a window was open. Not great for families with small children. Maybe only our room was like that but i cant say.

September 2025

Hataiphat

Family with young children

5.0

location is great! living in center of grand place.

cleanliness is not that good. Still seeing dust in the floor room.

October 2025

ARTHUR G.

Couple

10.0

The best part of the apartment was the location

The tv remote battery was dead and there was no on site representative on site

October 2025

Allison

Couple

9.0

Nice apartment, great breakfast, laundry facilities with dryer!! Fantastic location.

Staff never responded to our messages. Skimpy pillow, only 2 in apt.

October 2025

Irakli

Couple

1.0

Only location

Itโ€™s was the worst of my life. Terrible customer service. There was stains and hair on the bedsheets. Bathrooms were not clean. Stay away from this place

December 2025

Cecilia

Group Traveler

8.0

Fabulous location, large apartment with kitchenette and very comfortable.

We only had one problem with check-in: the code provided was not correct, so we had to call the assistance number to obtain correct code.

March 2026

Jennifer

Couple

1.0

The location was perfect

and the terrace studio was large, but itโ€™s not a true one-bedroomโ€”itโ€™s more of a studio with partial divider walls. The hotel and parking garage were extremely difficult to find. Google Maps kept directing us somewhere else (not the hotelโ€™s fault), but when we called for help it took four calls to get an answer and the only advice we received was to โ€œask someone on the street.โ€ We ended up parking elsewhere and walking around to find the hotel and garage. The bathroom had not been properly cleaned before our arrivalโ€”there was broken bronzer from a previous guest everywhere. Staff offered to send someone the next day, but I had already cleaned it myself. While showering, my husband adjusted the rain shower head and a kitchen knife fell from the top of the fixture, which was very concerning. I reported it but never received a response. I was also told I needed to pay โ‚ฌ180 to upgrade rooms, but when we arrived we were placed in the same โ‚ฌ15 upgrade I had already paid for. When I asked for clarification, I was ignored. Lastly, the beds were extremely uncomfortableโ€”some of the worst weโ€™ve slept on, and we travel frequently across Europe, Asia, and the Americas.

April 2026

Audrey

Couple

8.0

Great apartment facilities and location

Unable to reach someone with questions easily

April 2026

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