Hotel Alba - All inclusive is located in the very heart of Sunny Beach on the main promenade, 164 feet from the beach. Surrounded by a garden, Hotel Alba - All inclusive also features 2 outdoor swimming pools, 2 children's pools, children aqua park and a sun terrace, all available at no charge. Hotel Alba - All inclusive offers accommodations with free WiFi and air conditioning.
All rooms come with a TV and a safety deposit box. Some units come with a seating area with a sofa. The private bathroom is equipped with a shower or bath and a hairdryer.
All rooms have a private balcony. A restaurant with a terrace, 2 bars and a snack bar are available on site. A variety of shops, restaurants, bars and cafés are available nearby.
Right outside the hotel, you can find the stop of the panoramic train. The Old Town of Nesebar which is 1.2 mi away.
Cacao Beach and water park Aquapark in Sunny Beach are a 15 – 20-minute walk. Burgas Airport is 19 mi away, while Sveti Vlas Resort is 0.6 mi from the property.
License Number(s): НЗ-9АЩ-6ЗЗ-Б1.
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7.1/10
Good
170 Reviews
Acceptable food most of the time, clean rooms, and nice plat ground for the kids
Show All Reviews
Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are not allowed
Getting around
Rooms Types
Room Details
One-Bedroom Suite with Balcony - Free Pool Access & Free WiFI
1 King bed,2 Sofa bed
64m²
Type: Suite
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Balcony
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Heating
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
Game console - PS3
Ocean view
Electric blankets
Additional bathroom
Terrace
Entire unit wheelchair accessible
Detached
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Infinity Pool
Pool cover
Wine/Champagne
Bottle of water
Game console - Xbox One
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Select dates to see prices
One-Bedroom Suite with Balcony - Free Pool Access & Free WiFI
1 King bed,2 Sofa bed
64m²
Has window
Type: Suite
Room all facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Balcony
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Heating
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
Game console - PS3
Ocean view
Electric blankets
Additional bathroom
Terrace
Entire unit wheelchair accessible
Detached
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Infinity Pool
Pool cover
Wine/Champagne
Bottle of water
Game console - Xbox One
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Room Description:
This suite comprises a bedroom, a separate living room with a seating area and a balcony with table and chairs. A TV, a safety deposit box and a small refrigerator are featured. The en-suite bathroom comes with a shower and a bath, and a hairdryer.
Room Details
Comfort Twin Room Sea View with Balcony - Free Pool Access & Free WiFI
2 Twin bed
28m²
Type: Twin
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Towels/Sheets (extra fee)
Private pool
Toaster
Game console - Xbox 360
Game console - PS3
Electric blankets
Additional bathroom
Upper floors accessible by elevator
Entire unit wheelchair accessible
Detached
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Pool cover
Wine/Champagne
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Select dates to see prices
Comfort Twin Room Sea View with Balcony - Free Pool Access & Free WiFI
2 Twin bed
28m²
Has window
Type: Twin
Room all facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Towels/Sheets (extra fee)
Private pool
Toaster
Game console - Xbox 360
Game console - PS3
Electric blankets
Additional bathroom
Upper floors accessible by elevator
Entire unit wheelchair accessible
Detached
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Pool cover
Wine/Champagne
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Room Description:
This twin room has a beautiful sea view, a balcony with outdoor furnishings and air conditioning. A TV, a safety deposit box and a small refrigerator are featured. The en-suite bathroom comes with a shower and a hairdryer.
Room Details
Comfort Twin Room with Balcony - Free Pool Access & Free WiFI
2 Twin bed
28m²
Type: Twin
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Towels/Sheets (extra fee)
Private pool
Toaster
Game console - PS3
Electric blankets
Additional bathroom
Entire unit wheelchair accessible
Baby safety gates
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Pool cover
Wine/Champagne
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Select dates to see prices
Comfort Twin Room with Balcony - Free Pool Access & Free WiFI
2 Twin bed
28m²
Has window
Type: Twin
Room all facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Towels/Sheets (extra fee)
Private pool
Toaster
Game console - PS3
Electric blankets
Additional bathroom
Entire unit wheelchair accessible
Baby safety gates
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Pool cover
Wine/Champagne
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Room Description:
This twin room has a balcony with outdoor furnishings and air conditioning. A TV, a safety deposit box and a small refrigerator are featured. The en-suite bathroom comes with a shower and a hairdryer.
Room Details
Deluxe Twin Room with Sea View and Balcony - Free Pool Access & Free WiFI
2 Twin bed
28m²
Type: Twin
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Electric blankets
Additional bathroom
Upper floors accessible by elevator
Entire unit wheelchair accessible
Detached
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Pool cover
Wine/Champagne
Bottle of water
Game console - Xbox One
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Select dates to see prices
Deluxe Twin Room with Sea View and Balcony - Free Pool Access & Free WiFI
2 Twin bed
28m²
Has window
Type: Twin
Room all facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Towels/Sheets (extra fee)
Sauna
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Electric blankets
Additional bathroom
Upper floors accessible by elevator
Entire unit wheelchair accessible
Detached
Adapted bath
Roll-in shower
Emergency cord in bathroom
Infinity Pool
Pool cover
Wine/Champagne
Bottle of water
Game console - Xbox One
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Room Description:
This twin room has a beautiful sea view, a balcony with outdoor furnishings and air conditioning. A TV, a safety deposit box and a small refrigerator and a sofa are featured. The en-suite bathroom comes with a shower and a bath, and a hairdryer.
Guest Score and Reviews
7.1/10
Good
170 Reviews
Cleanliness
7.0
Facilities
7.6
Location
7.5
Service
6.5
Mircea
Solo Traveler
6.0
Acceptable food most of the time, clean rooms, and nice plat ground for the kids
The reataurant staff: unpolite and unprofessional.
The restaurant cleanliness : dirty pillows, rusty chairs, greasy tables.
Beachfront spec. on booking.com : a lie. Hotel has no beachfront and no beach. Beach is 100m far and; must govthrough a tollercoaster park to reach the beach;Must pay for sunbeds to a local delaer.
Very ugly balcony, fake pictures on booking.com
Fake picture of the sea view on booking.com : the rollercoaster park is missing
September 2022
Dilyana
Group Traveler
10.0
Great place to vacation with friends:)
December 2022
Services & Facilities
Most popular facilities
Coffee shop
24-Hour Front Desk
Free Wi-Fi
Air Conditioning
Family Rooms
Swimming Pool
Beachfront
More Amenities
Accessibility
Accessible Parking
Activities & Things to do
Game Room
Entertainment Services
Table Tennis
Darts
Live Entertainment
Evening Entertainment
Board Games/puzzles
Fitness Activities
Fitness Center
Aerobics
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Restaurant (special Diets Available)
Packed Lunches
Snack Bar
Themed Dinner Nights
Wine/champagne
Fruits
Vending Machine
General
24-Hour Front Desk
Elevator
Private Check-in/check-out
Key Access
Non-Smoking Rooms Available
All Inclusive
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Kid-friendly Dining
Children's Playground
Kids Club
Indoor Play Area
Baby Safety Gates
Kids' Pool
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Sun Deck
Archery
Room Amenities
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
BBQ Facilities
Concierge Services
Designated Smoking Area
Invoices
Spa Services
Laundry Services
Convenience Store
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Beachfront
Water Park
Outdoor Pool
Transportation
Parking Available (charges May Apply)
Shuttle Service (charges May Apply)
Off-Site Parking
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
No special conditions apply for groups.
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is not possible) and costs BGN 20 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for BGN 10 per person per night when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Property Surroundings
Sunny Beach | Sunny Beach, 8230, BG
Hotel Alba - All Inclusive FAQs
Check-in begins at 15:00 and check-out can be done until 11:00.
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Kid-friendly Dining
Children's Playground
Kids Club
Indoor Play Area
Baby Safety Gates
Kids' Pool
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Sun Deck
Archery
Room Amenities
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
BBQ Facilities
Concierge Services
Designated Smoking Area
Invoices
Spa Services
Laundry Services
Convenience Store
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Beachfront
Water Park
Outdoor Pool
Transportation
Parking Available (charges May Apply)
Shuttle Service (charges May Apply)
Off-Site Parking
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
All Guest Score and Reviews
7.1/10
Good
170 Reviews
Cleanliness
7.0
Facilities
7.6
Location
7.5
Service
6.5
Mircea
Solo Traveler
6.0
Acceptable food most of the time, clean rooms, and nice plat ground for the kids
The reataurant staff: unpolite and unprofessional.
The restaurant cleanliness : dirty pillows, rusty chairs, greasy tables.
Beachfront spec. on booking.com : a lie. Hotel has no beachfront and no beach. Beach is 100m far and; must govthrough a tollercoaster park to reach the beach;Must pay for sunbeds to a local delaer.
Very ugly balcony, fake pictures on booking.com
Fake picture of the sea view on booking.com : the rollercoaster park is missing
September 2022
Dilyana
Group Traveler
10.0
Great place to vacation with friends:)
December 2022
Ventsy
Couple
10.0
great value for money, friendly staff, good breakfast, convenient location and impeccable cleanliness.
wish we could stay longer ?
December 2022
Branimir
Business Traveler
10.0
Nice stay, comfortable location.
Nothing to mention.
December 2022
Deniz
Family with young children
10.0
Great for families with children and the food was amazing! ?
Everything was perfect
December 2022
Tihomir
Family with young children
10.0
The overall experience we had there was great! We really liked the variety of food at breakfast, the friendly staff and the facilities, but the best part about it all was that it was a very children and family friendly hotel. The kids had a separate corner with special meals which our nephew enjoyed really much!
Overall, I would definitely recommend this hotel for couples with children and larger families!
nothing really
December 2022
unknown
Couple
10.0
Everything. High quality food and drinks. Helpful stuff. We will visit again.
December 2022
Denitsa
Family with young children
10.0
We loved the food and the amenities for kids! The hotel was very kids friendly and the activities for families were endless! Very good hotel, I would recommend it to all my friends! Good job!
May 2023
Ivanov
Family with young children
10.0
Good food, nice and clean room. Clean pool. Friendly staff.
Nothing, all was Ok.
June 2023
Asma
Family with young children
10.0
I liked the food, before arriving I was worrying about food, but I was nicely surprised that food was tasty, diversity for all the tastes, quantity is not limited, all sort of drinks with non limit, snack all the day, ice-cream bar, all this was part of the package ( the all inculsive) We didn't miss anything or get hungry, I even didn't have to spend more money for the food when I walk-around outside the hotel. Great package, and good value for the money.
Great job from all the staff and especially animation team, very kind helpful. It's very animated hotel, having music, dances,fitness, games all the time, me and my daughter of 6 years didn't get bored at all. The animation team doesn't miss creativity and ideas to make everyone happy and having activity all the day-long. My daughter doesn't miss kids discotheque for nothing in the world.
The towels are not changed on daily basis or even every 2 days
June 2023
Feromikus
Family with young children
9.0
Good food although it is all inclusive - I don't think all inclusive is the best food ever so that's why I called if good, it was fine, tasty but it is all inclusive. But food here was quite fresh comparing it to other hotels we've had all inclusive.
Also fine were pools just with quite cold water.
The location - near shops, shopping passage, abiut 150 m away from beach
Room ladies changed towels every day - not like they mentioned in the bathroom that they are nature friendly. It was useless, we know whether it is dirty and need to change.
June 2023
Carbolova
Family with young children
7.0
The animation program was great. Deni, Mila, Neli and the rest of the team were always ready to drive some fun for adults and children as well. My 4y.o. especially enjoyed the kids discos every evening.
Also the rest of the stuff was very helpful, when my son was sick, they all tried to assist us.
The food in the restaurant was tasty, but I would appreciate wider variety - after 9 days, it was always way too similar.
The pool and the garden were great place to rest - neat and clean.
The location of the hotel - in no way would I expect it to be so noisy at night. I asked for a quieter room, however it was fully booked, so it could not be upgraded. However the noise was a tax for such a short distance to the beach (cca 150 m through market and luna park).
June 2023
Elaine
Family with young children
5.0
Location, facilities, cleanliness. A1
Some of the staff were rude, especially some senior staff members had a go at my 7 year son on the first night for walking around with no t shirt on even though alot of others had none & it was our first night.
August 2023
Łuba
Family with young children
6.0
location and staff service
disgusting food, poor hygiene, noise until the morning, bathtub that didn't drain
August 2023
Glavan
Family with young children
3.0
Almost nothing!
Old comunist hotel just painted, old furniture, nothing is how is described in advertising and pictures!
September 2023
Alina
Family with young children
3.0
evening dancing show
very noisy due to the discos around. Very busy inside as exceeds rooms capacity, but also outside due to the social events, bars and discos. Limited food at the restaurant, only 2 areas with food and very long waiting line. The close the restaurant right after the closing time and in a way they force you to leave even if you have not finished. Limited variety of food. The pools are right near the restaurant and lot of kids are throwing food and drinks or other substances directly into the pool. Ice-cream was served right during lunch, when kids are going for a nap. The back door was closing at 18, right when you return from the beach. Was not able to leave kinds toys near the chair or towel as other kids came and took them and never returned them. Limited area for playground, kids pool and almost no green areas to play so definitely not a location for families with small kids. To go to the beach you have to cross the shops street (bazar) which is very busy and noise
September 2023
Atomei
Family with young children
1.0
I didn’t like anything.
The hotel is located near nightclubs and bars, the music is very loud until 8 am. We asked for a quiet room and they gave us a room on same side of the building. The staff is unpleasant and the food is not diversified. You will eat every day almost same dishes. The pool is closed after 6 pm. We paid 6 days for the parking even if we booked the room for 5 nights.
September 2023
Gergő
Family with young children
5.0
Overall, the hotel is nice and well located.
We got sick, and were allowed to check out an hour later.
What is written is ambiguous.
For example, we emailed them and they said, that there was baby cot available, but there was no baby cot, only extra bed.
Not every part of the hotel is clean, but the cleaners are very kind.
The staff was not always helpful.
The rooms overlooking the pedestrian street, are terribly noisy. There is a club opposite the hotel.
The wifi and HotelTV service is not very good.
September 2023
Jairo
Solo Traveler
10.0
The staff were rally helpull and kind specially, specially Dimitar Stamenou, Boris Stamenou and Cretelin Asenov.
The internet connection in my room wasn't good at all. No conection!! The air condition didnt work also.
June 2024
Hans
Family with young children
6.0
Location, although quite noisy, is great.
Wonderful food and swimming pools.
The hotel is a bit run down.
We didn't have hot water until the next day.
June 2024
Doru
Family with young children
5.0
The kids entertainment party was fun for our daughter
Cold water in the pools
Out of 4 nights only one day the room was cleaned
Uncomfortable beds different from other rooms
Bored staff and not friendly(except animation team)
Food sometimes was not enough,at times even plates
Terrible lifts
No matter which side your staying it is loud up until 2-3 in the morning....our babygirl is 15 months old and when i've red about this asked them for a free cancelation but they refused.....rubbish management
June 2024
IvanGxG
Family with young children
9.0
Verry clean room, good food, the pool is clean, available sunbads everytime , animation team is verry friendly.
Music is too loud at night, cooks have dirty clothes. The snack bar is verry dirty.
July 2024
Maria
Family with young children
9.0
The location was great, the staff were super friendly and helpful and the entertainment team was fun and energetic.
The room could be updated and the toilet as well.
July 2024
Pepa
Business Traveler
8.0
Obviously I like everything. Our room was clean enough the room was good the bed was comfortable and the food was amazing.
July 2024
Dimo
Family with young children
6.0
Big room, cozy bed, sound proof windows. Lots of food. Good pools. 1 min to the beach.
No dedicated sun beds in the beach. A bit old furniture in the hotel. Front door with good old key, not electonic key:)
July 2024
Karen
Family with young children
3.0
Not much at all
Had to at around 5 am as fire in supermarket next door. No fire alarm staff were knocking on doors, no assembly point, didn't check if guests were ok didn't check if rooms were ok to go back into, ours was full of fumes was really awful experience
Food and drink in restaurant did not cater in any way for English guests
Music could still be heard from strip at gone 3.00 in the morning
July 2024
Liudmila
Family with young children
4.0
ANIMATION TEAM!!!!
The value for money does not correspond at all, the images on the site do not correspond to reality, the hotel is old, it needs a good renovation in absolutely all areas! The bathroom is defective, the sink is leaking, the toilet does not work, on the balcony there is no dryer at least elementary for towels. From the beginning I asked if they offer a kettle because I was with a baby, they told me that they would give it to me, but until the last day I didn't receive one. The elevator is old and small, the trolley barely enters it. Cleanliness at medium level. The old restaurant, the same food every day, pasta and potatoes, apart from pork, beef and chicken breast is nothing. I expected to eat seafood, something more special, exotic, but unfortunately the food is like in a regular canteen. I'm not even talking about drinks, low quality, juices for children, water with dyes, dissolved cocktails for adults. The only joy is the ANIMATION TEAM!! Very good team and they deal with children, in the evenings they do shows!! 10+!! The pools are also equipped with slides for children. Otherwise I was disappointed with this stay, I paid a lot of money for the poor quality of the hotel!! I DON'T RECOMMEND!!
August 2024
Popescu
Family with young children
9.0
Rooms have to lock automatically when closing the door, also I prefer a room card and not key. The safe box have to be included in price. Vasile is the best chef, the pasta he cooked was Heavenly,please don't lose him!
Poor English, most of the staff are unable to communicate in English,also when they don't understand customers they tend to be a bit rude.
August 2024
Seher
Family with young children
1.0
Nothing absolutely awful! Awful food awful drinks very cheap cheap drinks. Awful coctails awful food. Pizzas at the pools were like mush! When food comes out people would run to the food its manic not a place to relax! Awful customer service!
One of the worst hotels I have every been to. This hotel is not 4* barely even 3*. I go on 4 holidays a year with two small children and trust me you do not want to stay here! The pictures and reviews onljne are a lie.
Do not come here its filthy, food is disgusting, all inclusive is awful no water in the rooms and they wont provide bottled water. Ask you to take plastic cups and fill them downstairs at the lobby where you are only allowed 3 drinks. I cant do this as I have a baby who gets up in the middle of the night for drinks. The pools are dirty the food hall is dirty we barely eat here. The pizzas are like mush absolutely vile. The drinks are all fake bad cokes bad pepsi none real even ice tea is a crap brand. Bad brands of alcohol awful coctails.
Awful staff noone helps, rude especially bar staff by the restaurant bald guy horrible! Watched him try and chat kids up.
The rooms are horrible the beds pillows bathroom bedding just wanted to go home and cry as I said DO NOT COME HERE.gave 4 of us two small towels. Bathroom is full of damp horrible smell.
The pictures online do not look like what it is really like. It must have been like that when it first opened in 2003 very old hotel, the rooms smell of smoke too,
Oh and I have two small children who cant sleep as its so loud outside music is still going on at 6am
This place is not for families! also the amount I paid wasnt cheap ciuld have gone to a better hotel for this price but the pictures and reviews are all fake!!! DO NOT MAKE THE SAME MISTAKE I DID
August 2024
Andrei
Family with young children
9.0
Food,staff, entertainment,clean.
For 2 days in a row 1-2 hrs in the morning there was no running water
August 2024
Prisecaru
Business Traveler
10.0
Evrything was excelent!
The fact that we left the car after the street of the hotel just for 3-4 minutes to go inside to tell at the reception that we arrived and TO ASK WHERE WE CAN PARK THE CAR,because there was full, and our car in these minutes was going to be taken by the police. I said to the receptioner but she didn' t do anything. So, we have just paid the fee. Incredible...for 80 leva, they asked us 300 lei, telling us that they take not only leva, they receive lei and euro too! Do you think that 80 leva means 300 lei??♂️?♀️?
August 2024
Cherise
Family with young children
8.0
Location was excellent as it was very central
Music from bars in the vicinity could be heard from the room and music was playing till 4am everyday. Food was a little repetitive with not much options and most of the staff did not understand anything in English which was a bit of a problem.
August 2024
Gabi
Family with young children
10.0
Amazing food and extremely nice staff
Absolutely, everything was amazing
August 2024
Ana
Family with young children
9.0
Food was good, good variates of food everyday.
I was under the impression that the beach is closer to the hotel, as on booking.com it says beachfront but the distance is not a big one, 5min tops walking time.
August 2024
Catalina
Family with young children
3.0
Nothing, it was a waste of money and time
The food was bad, the hotel had no rules in place at the restaurant, people were allowed to come in their swimsuit during lunch.
They had no rules at the pool
People were taking the food into their rooms and nobody checked them
There was chaos everywere
August 2024
Bálint
Family with young children
7.0
Very good location, close to the beach and to the boat which goes to Nesebar.
Very loud! Party goes from 9 pm to 6 am on the streets right next to the hotel. You can not sleep
August 2024
Florin
Family with young children
6.0
Good location
Cold water at the pool
August 2024
Kate
Family with young children
6.0
Food was just OK. It was monotonous and at average standard. Definitely not for 4 star hotel. There is a beautiful beach nearby and many little stores. That was the only attraction there...
It was incredibly noisy every night due to a amusement park next to our balcony!
The hotell is from early 90s and probably never remodeled.... old and not clean... stinky carpets...
Hardly anyone spoke English there...
THE TWO POOLS WERE CLOSED AT 6PM every day.
At 9.30-10.00 pm there were silly performances if you can call them this way!
August 2024
Ioan
Family with young children
9.0
The food was good and the room was clean and big
The wiew,I aspect to have wiew to the see. The sandbad was only for money to the beach. The parking was also pay.
September 2024
Mario
Family with young children
10.0
Great food, good stuff (very kind and helpful), perfect location...
Toilet salt board was yellow and dirty...
September 2024
Irina
Solo Traveler
7.0
I liked the localisation.
The food generally speaking was good, a lot of choise.
I didnt like the using of so much plastic.
In the bathroom it wasnt clean.
The space for eating ..too crowded
September 2024
Avril
Family with young children
1.0
The pool was ok for non swimmers but was very cold would need to be heated also no indoor option which u would expect in that size of hotel.
Staff were extremely rude and made out they had no English when we needed to ask something. Threats of fines all up in English though. Food was terrible and dining hall was filthy at times all food on floor. Booked room with shower as I have problem with my leg got no shower bath and when I asked at reception starting laughing at me they defo don't like the Irish and kept saying cost if everything in pounds we have euros they were very rude and so unhelpful.cleaners blowing in doors prior to 9am every morn just coming into rooms. Terrible noise in hotel people constantly slamming doors and shouting at 2 to 3 am in morn. No kettle in room asked no hope.. staff on mobiles or groping one another completely unprofessional sour faces constantly. No management
September 2024
Miroslav
Couple
10.0
Despite the fact that we were guests at the end of the season, everything was exceptional. The room was spacious and very clean. The service at the reception and in the restaurant was excellent all the staff was helpful and polite. We will definitely visit Hotel Alba again on our next trip to Sunny beach. Thank you all for making our stay incredible!
Nothing, everything was perfect.
September 2024
Kanev
Solo Traveler
10.0
Best trip so far in Sunny Beach. The staff was nice and the food was excellent. I will come again for sure
September 2024
Anna
Family with young children
4.0
Clean, modern rooms, lovely housekeeping staff, central location
- room with old central A/C wasn’t cold enough on warmer days (we stayed at end of season when it wasn’t even that warm, we were sweating in the room and I raised the issue 3 times at reception and only then they agreed to change rooms but at that stage we got a fan and weather was a lot cooler so we decided to stay in the room). Rooms with “comfort” standard had new fully working A/C so avoid “standard” and go for “comfort”.
- food was very very bad and poor quality, very repetitive, leftover food repurposed in other meals the next few days. All 4 of us got either food positing or we were sick from the central a/c as we all vomitted for half of our stay). We ended up eating out the last few days as it was so bad.
- drinks in the bar very poor quality, lots of things not available and told to go to a different bar (there were few bars), we stayed until the hotel was closing for winter and everyday the selection was smaller and bars were closing down.
- staff generally unpleasant, except for housekeeping ladies they were fabulous. Maybe it was end of the season attitude waiting to be finished but just not the nicest.
September 2024
Nikola
Family with young children
9.0
Kids love it
Too many people
September 2024
Plamen
Business Traveler
10.0
Incredible holiday, good service, clean rooms and amazing facilities! Will choose the hotel again for my future stays in Sunny Beach!
September 2024
Karolina
Family with young children
10.0
Nice and clean. Perfect location for families. My children loved the swimming pool.
October 2024
Tetiana
Family with young children
9.0
The hotel is very cosy, it has a small territory, but everything is comfortable and convenient. Tasty food, clean restaurant with its welcoming staff made our stay enjoyable. Kids loved the pools and animation, the hotel is 3 minutes from the beach, there are lots of restaurants, bars and the central entertainment park around.
October 2024
nolastnames
Couple
10.0
The friendly staff made it feel like a how away from home. It was easy to check-in and the staff was very helpful with guding me around the area. When I travel back to Bulgaria, I will definitely be looking for availablity with this establishment.
There was nothing that I didn't like.
February 2025
Bar
Family with young children
7.0
best location good pool Especially for children pizza and burgers side the pool ice cream and slushie Big room
Food was not great, we mostly ate fries with vegetables except for the pizza at the pool
It's a bit noisy on the bars side, but you can sleep.
Bed a bit uncomfortable
August 2025
Veronika
Group Traveler
5.0
I liked the animation team, they are great. Also great location of the hotel. The rooms were cleaned on a daily basis.
The main pool is falling apart. Pieces of the mozaic are missing. Warm water in the bathroom is running for not more than 5 min. The food was not so delicious. The bartender curses you if you order a drink 5 min before the end of his shift. In general not nice experience. Prevoius years the hotel had a laundry company taking care of guests laundry. This year there wasn't any which would not be a big deal if there were hangers to dry out your clothes, unfortunatelly there aren't
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