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Auberge Place d'Armes

24 Rue Saint-Anne | Quebec City, QUEBEC G1R 3X3, CA
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Auberge Place d'Armes - image 1
Highlights
Great for activities
Located in heart of Quebec City
Excellent room comfort & quality
Most popular facilities
Pets Allowed
Pets allowed (charges may apply)
Free Wi-Fi
Air Conditioning
Family Rooms

Auberge Place d'Armes - Quebec City

Nestled in the heart of Old Quebec, just steps away from Place d’Armes and Château Frontenac, Auberge Place d’Armes welcomes you to an intimate and refined setting, much like the city that surrounds it. A 4-star establishment with 20 thoughtfully appointed rooms, each designed to offer comfort, character, and elegance, our inn combines the authentic charm of Quebec City’s historic architecture with modern and attentive amenities. Upon your arrival, our front desk team warmly welcomes you, 7 days a week from 8 a.

m. to 8 p.m.

—to guide you, answer your questions, and ensure your stay is memorable. Activities, outings, local recommendations—we’re here to advise you. Whether you’re on a romantic getaway, a business trip, or a family vacation, Auberge Place d’Armes is much more than just a place to stay: it’s an experience, a destination, a memory.

Welcome home. License Number(s): 007151.

Rooms Types
Superior Room room in Auberge Place d'Armes
Room Details
Superior Room
1 Queen bed 20m² Type: Double
Internet facilities Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Refrigerator Desk Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Toaster Game console - Xbox 360 Books, DVDs or music for children Adapted bath Roll-in shower Pool with a view Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources

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Deluxe Room room in Auberge Place d'Armes
Room Details
Deluxe Room
1 Queen bed 23m² Type: Double
Internet facilities Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Refrigerator Desk Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Toaster Books, DVDs or music for children Adapted bath Roll-in shower Pool with a view Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources

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Junior Suite room in Auberge Place d'Armes
Room Details
Junior Suite
1 Queen bed 35m² Type: Suite
Internet facilities Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Refrigerator Desk Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Toaster Books, DVDs or music for children Adapted bath Roll-in shower Pool with a view Pool cover Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources

Select dates to see prices

Superior Attic Room room in Auberge Place d'Armes
Room Details
Superior Attic Room
1 Queen bed 20m² Type: Double
Internet facilities Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Refrigerator Desk Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Sauna Toaster Game console - Xbox 360 Books, DVDs or music for children Adapted bath Roll-in shower Pool with a view Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources

Select dates to see prices

Guest Score and Reviews
8.4 /10

V. good

408 Reviews

Cleanliness
8.4
Facilities
8.5
Location
8.0
Service
8.4

Eugenia

Couple

8.0

Location was perfect. Very clean. Cute decor.

Steps getting into lobby are difficult for older people. No elevator, again, difficult for older couple to lug luggage.

February 2025

Hoffman

Group Traveler

10.0

It was a truly magical, albeit too short, stay in a perfect location for exploring Quebec City. All the staff we encountered were friendly and helpful, and the beds were absurdly comfy!

There is nothing that could be better, it was exactly what we were looking and hoping for. Just a note for future travelers, they are upfront about the need to climb stairs for the rooms, but these are 18th(?) century stairs, so are a bit narrow. For us, it added to the experience, but it's important to be aware in advance if you have any mobility challenges.

February 2025

Services & Facilities

Most popular facilities
Pets Allowed
Pets allowed (charges may apply)
Free Wi-Fi
Air Conditioning
Family Rooms
More Amenities
Food & Drinks
Bar
Restaurant(s)
General
Pets Allowed
Express Check-In/Check-Out
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Kid-friendly Dining
Media & Technology
Free Wi-Fi
Room Amenities
Air Conditioning
Heating
Family Rooms
Allergy-free Rooms Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Massage Services
Invoices
Tour Services
Transportation
Shuttle Service (charges May Apply)
Health Services
First Aid Kit Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 00:00
Check-out: before 11:00

Front Desk Hours: 24/7

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for CAD 15 per person per night when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children from 12 years old to 17 years old stay for CAD 25 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Auberge Place D'Armes FAQs

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All Amenities
Food & Drinks
Bar
Restaurant(s)
General
Pets Allowed
Express Check-In/Check-Out
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Kid-friendly Dining
Media & Technology
Free Wi-Fi
Room Amenities
Air Conditioning
Heating
Family Rooms
Allergy-free Rooms Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Massage Services
Invoices
Tour Services
Transportation
Shuttle Service (charges May Apply)
Health Services
First Aid Kit Available
All Guest Score and Reviews
8.4 /10

V. good

408 Reviews

Cleanliness
8.4
Facilities
8.5
Location
8.0
Service
8.4

Eugenia

Couple

8.0

Location was perfect. Very clean. Cute decor.

Steps getting into lobby are difficult for older people. No elevator, again, difficult for older couple to lug luggage.

February 2025

Hoffman

Group Traveler

10.0

It was a truly magical, albeit too short, stay in a perfect location for exploring Quebec City. All the staff we encountered were friendly and helpful, and the beds were absurdly comfy!

There is nothing that could be better, it was exactly what we were looking and hoping for. Just a note for future travelers, they are upfront about the need to climb stairs for the rooms, but these are 18th(?) century stairs, so are a bit narrow. For us, it added to the experience, but it's important to be aware in advance if you have any mobility challenges.

February 2025

Cassie

Family with young children

9.0

Our family had 3 rooms - each was unique and thoughtfully decorated. Location was great to visit Christmas markets and sights in old Quebec. Restaurant staff and food both wonderful.

Small reception area was very crowded as we were trying to check in. People waiting for seating at restaurant made it difficult to maneuver around with luggage. Also staff gave us incorrect information regarding parking garage which caused us difficulty when trying to exit the garage.

February 2025

Leah

Couple

9.0

Location and character

February 2025

Alan R.

Couple

10.0

The property is charming, atmospheric and well located. This not a cookie cutter experience. You really deal you are in a small French city. There is no lift, but the staff cheerfully assists. The restaurant is a great asset and is ready to serve you breakfast (starting at 8am), lunch and dinner.

February 2025

LAURA

Family with young children

10.0

Location and style

March 2025

Shepertycki

Family with young children

10.0

Location is exceptional. Right in the heard of Old Quebec. Rooms were clean, comfortable and full of character. Restaurant service and food quality was great.

March 2025

Matthew

Couple

10.0

A beautiful old building right in the heart of the old town. We stayed in one of the attic rooms and loved it. All of the staff were incredibly friendly and helpful. The restaurant was also exceptional. We thoroughly enjoyed our stay and highly recommend!

No complaints!

March 2025

Angela

Family with young children

10.0

Everyone from front desk, housekeeping, to the in house restaurant was exceptional! Very welcoming and always asking if we need help. A special shout out to the restaurant staff Chris and Rafael!! Will definitely come again!

April 2025

PRUDENCE

Family with young children

9.0

The room was beautifully appointed with super-comfortable beds. We loved the beams and historic features. The bathroom was roomy and warm, with radiant heat and good water pressure. Everything was charming.

We couldn't figure out how to work the thermostat to turn on the heat. The system was unfamiliar. As the concierge/check-in desk was closed by 5 pm, there was no one to ask, so we had to wait until the next day. Perhaps having an explanation and diagram printed and hung next to the two systems (cooling and heating) would help.

April 2025

Robert

Couple

9.0

Location was great !! Close to everything

Could be a bit warm in top floor rooms

April 2025

edwin

Couple

8.0

Rooms were unique. With stone walls, electric fireplace, nice view. Had a wall shower and great water pressure. Bed was comfortable. Coffee maker was excellent. Restaurant below was very good and friendly

Maintenance was lacking. Our window ( which was an emergency exit to a balcony with ladder) was jammed shut. Towel bar in shower was hanging loose. Rugs in the hallway were dirty. There was rarely someone at reception and we had to wait at the restaurant bar below to check in.

May 2025

Formosa

Group Traveler

10.0

Perfect location to explore Quebec City by foot.

May 2025

Rogene

Couple

7.0

Cute room and great location, attached to a wonderful restaurant

No one on reception until after 2pm and the phone number they leave for you does not work so you see lots of confused and frustrated people in the lobby waiting around, unfortunately we arrived on an early train so spent half the day trying to get in touch with hotel. Also the loft room has one step down from the bathroom into the bedroom that blends in so I fell out of the bathroom and have a massive bruise, luckily nothing broken.

May 2025

DOUGLAS

Couple

8.0

The attic was really cozy and it was nice to have the window that opened for with a view. The Nespresso coffee was good to have. We were allowed to check in early. The restaurant staff were really nice, but it was strange that they turn so many people away without reservations when the restaurant was empty. I thought all the flights of weird stairs were kind of fun as long as I can still do them.

The shower dripped continually making the room more humid and the handheld shower wand didn't have a bracket to hold it up so that was pretty awkward.

May 2025

Maria

Couple

7.0

Location was amazing. Dinner at the attached cafe was fabulous.

Check in process was confusing. In addition we were preapproved for a 10 AM check-in, and when we arrived and called for assistance, they could not accommodate it.

May 2025

Griffin

Couple

10.0

We have stayed here twice in the past year, and the location is perfect for exploring old Quebec City. We loved La Buchette restaurant, which is conveniently connected to the Auberge (they share an entrance from the street) and was an added bonus to staying there.

It would be great if there was more consistent coverage at the front desk by staff (someone sitting there every day).

June 2025

Wendy

Couple

10.0

Perfect location! Feels like you are in the center of everything. Taxi hub just a few steps away. Just a text message away for any questions. Beautiful rooms and the history is amazing!!

Bed a little hard but really my issue not theirs.

June 2025

Nando

Couple

8.0

Great location, quiet

Some areas look dirty.

June 2025

Patricia

Couple

8.0

Lovely room, great location, and very nice restaurant with excellent breakfasts downstairs.

There was not always someone at the front desk, although they were available by electronic means (text, etc.) Also a few minor amenities lacking (no face cloths, soap dispenser low). That said, it had many benefits and staff were pleasant and helpful. We would recommend this hotel.

June 2025

Terri

Family with young children

10.0

Location and uniqueness

Nothing

June 2025

Nancy

Couple

7.0

Location was superb; quaint rooms; restaurant down below

Quite small room

June 2025

Delia

Family with young children

8.0

Quaint boutique hotel with large loft apartment and views of the Chateau Frontenac. Ideal location for walking all over old Quebec. The loft is on the 3rd floor with lots of stairs with railings. Very comfortable beds and living space. Excellent restaurant downstairs for breakfast and meals.

June 2025

Yilin

Couple

9.0

Overall, a wonderful experience. The hotel is located right in the historic center of Old Quebec, with a beautiful and atmospheric setting. The room was charmingly decorated in a vintage style, and the bathroom was spotless with an excellent shower — great water pressure and very comfortable.

The only downside was the check-in process. It’s fully self-service, but the mobile key wasn’t set up in advance as expected. We had to wait outside the room for quite a while before receiving a working access link. That part was frustrating, but everything else about the stay made up for it.

June 2025

Sue

Couple

6.0

The room was cozy, clean and nicely decorated. The location was terrific, right in the heart of the Old City just steps away from great dining and the Chateau Although they are not affiliated, we dined at La Buchette restaurant on main floor annd enjoyed an exceptional meal & service!

We arrived around 1pm in the rain, there was no reception area, and no one to greet you on arrival. It was disappointing to have to wait over 2 hours to get into our room. (With many others) The shower was difficult to use, and tub walls were very high and it was difficult to climb into. We were On the very top floor, lots of stairs. Difficult if you have mobility issues.

June 2025

Hammad

Family with young children

7.0

Location is best. Almost every famous places in the city is nearby. Restaurant down stairs is one of the best restaurants in the area.

Crib was not there, curtain was broken

July 2025

Christine

Couple

10.0

Location! Personality! No gimmicks! Great food and design in dining room.

Nothing

July 2025

Karlene

Family with young children

9.0

We loved the unique layout and decor of our room.

There wasn’t anything we didn’t like about the property.

July 2025

LisaTN

Couple

9.0

You can't beat the location! Less than 1 block from Chateau Frontenac, and easily walkable to all of Old Town Quebec. The AC was very welcome on a warm July stay. The room was "cozy", but we were comfortable. We were in one of the attic rooms, and it was nice that we were well above the street and restaurant, so our room was very quiet. However, the narrow staircases were a challenge to navigate with bags. The bed was comfortable and everything was very clean.

The shower door needed new stripping (we had to mop up leaks after a shower).

July 2025

Taryn

Couple

10.0

It was clean and close to everything

Nothing bad to say

July 2025

Sireesha V.

Couple

10.0

This place is the center of old Quebec. Walkable to distance to major tourist attractions.

To open the door from a website

July 2025

Paul

Couple

8.0

Historic, character, in the hub

Could’ve used a closer dusting and cleaning

July 2025

Linda

Couple

9.0

Location was excellent

July 2025

Anthony

Couple

8.0

Spectacular location, amazingly quiet for the location. Large suite, with quaint period decor. Great dining options available on the first floor.

It could use a decor refresh, (ceiling fan dust, which I don’t think operates.). We had no front desk service that I ever saw. All contact was by phone or text, which was fine, but I did not expect. The front door was hard to find the first day. Overall it felt more like a quaint Air BNB room, than a small boutique hotel or B&B, which I was expecting.

July 2025

Diane

Family with young children

10.0

Great location. It’s located right in the center of everything, yet quiet in the rooms for sleeping. Beautiful area to walk around and great view.!!

You had to ask for housekeeping to freshen your room (and provide more coffee). They don’t just do it automatically. Once we understood this though, it was no problem.

July 2025

Michelle

Family with young children

8.0

The location was perfect, right across from Chateau Frontenac. Beds were comfortably. The room was big. Such a beautiful city.

The carpet needs to be cleaned.

July 2025

Allison

Solo Traveler

6.0

My room was adorable in every way. View of Hotel Frontenac, slanted ceiling, window seat. Loved it!

This is a NO CONTACT hotel. There are NO people at all! I checked on the Booking website and it is explained under “important information “ an option I didn’t even know was there. Check in is digital and every day I ran into angry and frustrated guests trying to figure the process. There is a restaurant on the bottom floor, excellent, by the way, whose staff are kind but obviously fed up with helping guests. I had to leave a day early to a different hotel because my granddaughter arrived 3AM and this hotel could not help me at all. There is NO security from the street during the day and NO place to safely leave a bag. If you are tech savvy and only plan to come and go with NO extra requests you are fine. Oh yes, keep your phone charged but even at that there was a computer glitch and I was locked out and sent on a treasure hunt for the emergency key. People do answer phone calls and texts

July 2025

mary

Group Traveler

5.0

Location and local staff

Many outlets not working, TV not working, AC rigged up but did not sufficiently cool room. Did not get satisfactory response from management on these things

July 2025

Ramos

Couple

8.0

great location

third floor room was actually 60 steps from street level or 4 floors and no elevators , no way to unload your luggage in front of hotel. so checking in was horrible . Also no front desk , so no staff to ask questions or get help. Had to look thru my old emails to get a number to call for assistance, it was stressful, would not go there again.

August 2025

Angele

Couple

8.0

The location was right in the heart of it all.

We stayed in room 30 and although I knew it was in the attic and there were no elevators, we didn’t expect there to be as many stairs. We are in our mid 50’s and we were struggling and we met 2 other couples who looked to be in their 70 and they had to stop and take a break on each floor and then their husbands had to push them from behind because they were not able to climb on their own. It was actually quite sad to see.

August 2025

Rodney

Couple

10.0

Great location, quiet room with soundproof windows, delightful colonial feel with exposed interior stone walls, very responsive staff

No parking on site, perhaps establish a breakfast plan for guests with adjacent restaurant.

August 2025

Stephanie

Couple

7.0

Close to everything

No lobby. The room was very small

August 2025

Anna

Couple

10.0

This was my second time staying there and it was as great as I remembered -- the location is amazing, rooms are quaint, and very close to many restaurants.

It is challenging to find parking nearby, but that is just part of Quebec city!

August 2025

donna

Couple

8.0

Historical property with lots of charm. Great location across from the Frontenac. Clean and comfortable room.

No one at reception when we arrived and left. There was no one to greet us, help with luggage or help locate our room. The hotel uses electronic keys which are challenging to use. Ours stopped working when we went to breakfast and we couldn’t get back in the room. Staff are available by phone but it doesn’t replace a live person.

August 2025

Hazel

Solo Traveler

8.0

Location is fabulous. Even though youre in the middle of the tourism business, the room is reasonably quiet.

Low air circulation so room smelled like old dirty carpet

August 2025

Judith

Couple

4.0

The location was fantastic, right in the middle of the action in the old city. The room seemed newly decorated and bright. The bed was reasonably comfortable. both bathroom and bedroom were very clean.

We did not like the digital key and impersonal check-in with no one to welcome us or show us how to adjust the air conditioning. The entryway is dark and uninviting. There was a major leak in the shower faucet and the constant sound of running water was unpleasant and wasteful. I sent a text to the owners immediately and they responded quickly with apologies but did not fix it while we were there. parking was not included and there was no place to park nearby to unload. There was no breakfast included, but we were able to purchase Breakfast on the premises. We thought it expensive considering the lack of parking or breakfast and the complete absence of in person service. Although the owners were quick to respond to texts, we did not meet a single member of staff in person.

August 2025

Lydia

Couple

8.0

Location is great. We had room with shower in bedroom and very small, but it was well designed.

Little confusing with the virtual check in and leaving luggage, but worked out ok in the end.

August 2025

Andy

Family with young children

10.0

The Auberge Place de Armes is located in the heart of Old Town Quebec City & filled with the ambiance of Europe. Room was clean and comfortable. Restaurant was excellent. Food great & staff helpful and friendly.

Can't think of a thing! who doesn't like life right in the heart of the city.

August 2025

Frederick

Couple

7.0

Location was excellent. Room was quiet and bed was comfortable. Staff was very responsive.

Carpet was worn and thread bare. Lighting was barely adequate. Room was small and oddly shaped. One person in bed had to climb under rafters to get into or out of bed. Door to room stuck to bottom jam and hard to open.

September 2025

Jason

Couple

9.0

Location and room # 1 La Buchette

Construction across the street and room # 30

September 2025

Laura

Group Traveler

9.0

This was a very quaint property right in the heart of old Quebec. And directly across from the Château Frontenac. We had the top floor loft room, which was huge. There is a very lovely restaurant right underneath and all down the block and throughout the city. This was our first visit to Quebec city and I would definitely go back. It is truly magical.

Overall, we loved it. The only downside for some guests might be the lack of an elevator. We were on the third floor, so you’ll have to take your luggage up the stairs.

September 2025

George

Couple

4.0

The bathroom was updated and there was good water pressure in the shower.

The facility is worn and run down. The stairs were quite steep, making transporting luggage difficult. But the most disappointing aspect was the lack of communication from the staff. We were not provided with a pin number to access a lockbox containing the fob to our room. We texted the contact number and after some delay and confusion were able to get the information.

September 2025

Joe

Couple

3.0

The room was unique and clean. we chose this hotel for its proximity to the cruise port. The food at the restaurant was very good

The Room was on the 4th floor; this hotel is a very charming old building. there are no elevators and the stairs are relatively narrow and steep. This hotel is operated remotely with no reception staff on premise. We arrived late in the evening 11:30 PM, there was barely any hot water in the shower; the next morning when restaurant was open and other guests were up we had no hot water.

September 2025

victoria

Couple

7.0

Loved the old charm

I think we should have been told that they didn’t have an elevator and we were on the 3rd floor. Very difficult to get the bags upstairs and no staff to help us. Check in is 16:00 I think that’s quite late when most flights arrive in the morning and no place to store your luggage.

October 2025

Curson B.

Couple

10.0

Very cute attic room that was quiet and comfortable. Stairs only access. Great location right near chateau Frontenac.

October 2025

Lina

Family with young children

9.0

The charm, the location, the beams and the two king size beds.

The coffee machine did not smell good and it was powder creamer. It would of been nice to have small milk and creamer in the fridge.

October 2025

Jonathan

Solo Traveler

10.0

Great location, and friendly restaurant next door

Narrow stairwell. The attic was great but a bit of a challenge to ascend 4 floors. All in a great hotel.

October 2025

Susan

Couple

2.0

only thing that was good, was the power of the shower

shabby, expensive, view of scaffolding . steep steps up the room. No inperson staff to deal with. Sleeps 4, but only 4 coat hangers,2 cups . poor quality bedding. Badly stained carpet. had sent a message saying we would be there early, they said ok, but actually nowhere to put suitcases that was safe, ran out of toilet paper... need i go on... Yes. I put review on google, manger said he would contact me about refund, I had to chase for 2 weeks, it was just a distraction. no contact from him even after 3 emails...

October 2025

Mark

Couple

8.0

Close to all things Old Quebec

Not dusted well, lots of dust bunnies.

November 2025

Gary

Couple

10.0

Atmosphere, location

No elevator

November 2025

Elizabeth

Group Traveler

9.0

The location

No elevator

November 2025

sylvia

Couple

9.0

Location, room was so cute and loved the view

November 2025

Kelly

Couple

10.0

Great location , great people

Lack of elevator

December 2025

Jane

Couple

10.0

The location is excellent. The room is very clean and the bed comfortable. The on-site restaurant is excellent. A shout out to Charles for the excellent service he provided helping us settle into the hotel as well as his service in the restaurant!! Merci beaucoup Charles.

The bathroom in our room was within arm’s reach of the bed and unfortunately, the door was glass…..and not completely frosted or opaque glass. Glass doors don’t encourage the ‘mystery’ of what goes on behind closed doors! ??

December 2025

Katherine

Couple

10.0

Such a grand location.

December 2025

Nicole

Family with young children

9.0

Great location for Christmas market & restaurants. Cozy very comfortable

December 2025

Roger

Couple

7.0

Restaurant in house

Accessibility for seniors is tough.

December 2025

Thomas

Couple

9.0

We liked that there was a restaurant at the hotel and the room we had was very spacious.

We did not see a hotel staff during our stay.

December 2025

LisaMarie

Couple

10.0

The staff were amazing Charles was great and Phill in the restaurant too..

Just no parking onsite

December 2025

Anke

Couple

1.0

We liked the location. It's close to many attractions.

We did not like the room or its surroundings. Everything felt cheap and very lacking in care. Many things, including hot water and the door opener, did not work. The facilities did not match the value of what we paid. It was very disappointing.

December 2025

PETER

Couple

9.0

Wry charming building in a perfect Old Quebec location

The doors are connected to wifi and stopped working

December 2025

Melanie

Solo Traveler

10.0

This is no ordinary hotel. It starts with the property itself. It is an historic building and the rooms are brick walls, beams in the ceiling, most comfortable feather beds, and furnishing that make you feel like you’ve step back in time but with all the modern conveniences. What sets this hotel apart is the people who work here. From the manager who personally drove us back to the airport, to reservations and restaurant, all staff, everyone to a person, went above and beyond to be friendly and helpful. The chef in the kitchen made me a special meal because I cannot eat dairy. A concierge staff waited outside the hotel to help carry my luggage to my room. And every day I was greeted with genuine friendly conversations from every member of the staff who seemed to know me personally from day one. The restaurant was a delight. There were many places I could’ve dined but we ate every single meal at this hotel restaurant. There is even a little boutique store attached where I could find a large selection of things that are not normally included in a simple little gift snack shop. The central location of this delightful hotel meant that I had no more than a two minute walk to any place I wanted to visit. Normally, you need to brush up on your French to go to Quebec city but the staff was fully versed in English conversation. I have not been so delighted with a hotel in a very long time!

December 2025

Pamela

Family with young children

8.0

The location

No parking

December 2025

DeniseArvelo

Family with young children

10.0

Friendly staff and unbeatable location!

The cold weather :(

December 2025

pamela

Couple

10.0

Cozy clean excellent local quiet great restaurant downstairs

January 2026

Vivian

Couple

4.0

The restaurant La Bruschette was excellent!!! Great food & service

January 2026

Michael

Couple

10.0

Perfect location in a fabulous city ,

Stairs

January 2026

Sarah

Couple

5.0

The location was perfect! Staff communicated well when I messaged them. The room was clean. There was an espresso machine and pods in the room with a mini fridge.

The bed was not comfortable, the WiFi was not good at all. The shower didn’t work properly and some parts were broken. When you flushed the toilet the tub drain gargled and it smelled like sewer at times.

January 2026

Jenny

Family with young children

10.0

Lovely hotel, staff wonderful and love the Restaurant

No complaints

January 2026

Roderick

Solo Traveler

10.0

Excellent location and staff

No elevator

January 2026

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