On site of Green Plaza Mall, this Hilton is only steps away from 370 shops. With one outdoor pools, it also features a sun deck and fitness center. The Art Deco-style rooms at the Hilton Alexandria Green Plaza Hotel provide plenty of space.
Each air-conditioned room includes a work desk, mini-bar, coffee making facilities, satellite flat screen TV and a Hilton Radio Alarm Clock. Guests can sample pizza, pasta and other Italian delicacies at the Roberto's Italian Restaurant or enjoy breakfast and dinner at the main hotel restaurant Alexander. Ginger Asian restaurant serves Chinese, Japanese and Thai cuisines in a warm and friendly atmosphere, Nefertiti Lobby Bar and Lounge where you can enjoy a snack or a light meal, Aqua Blue Pool Bar is for a refreshing drink or a light meal as well.
The property features an Executive Lounge, two business centers and 18 meeting rooms for 3,500 people. The Al-Zahraa Ballroom is among the largest conference rooms in Alexandria. Entertainment options at Hilton Alexandria include a cinema.
Sightseeing tours can be booked at Hiltonβs 24-hour reception. Borg El Arab Airport is 45 minutes away.
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8.2/10
V. good
1177 Reviews
Dinner was amazing, possibly the best food I tasted in my life
Show All Reviews
Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Sidi Gaber Railway Station2.6 km
Victoria Station5.1 km
Rooms Types
Room Details
Twin Room
2 Twin bed
30.01mΒ²
Type: Triple
Internet facilities
Minibar
Video games
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Satellite channels
Toaster
Wake-up service/Alarm clock
Privacy curtain
Spa tub
Game console - Nintendo Wii
Refrigerator
Desk
Sitting area
DVD player
Microwave
Select dates to see prices
Twin Room
2 Twin bed
30.01mΒ²
Has window
Type: Triple
Room all facilities
Internet facilities
Minibar
Video games
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Satellite channels
Toaster
Wake-up service/Alarm clock
Privacy curtain
Spa tub
Game console - Nintendo Wii
Refrigerator
Desk
Sitting area
DVD player
Microwave
Room Description:
City view, air conditioning, minibar, 37-inch LCD TV
Stretch out and relax in this 38 sq. m/409sq. ft. elegant twin Room featuring a marvelous city or mall view floor-to-ceiling windows. Get a restful night's sleep in the twin-sized beds and refresh in the stylish bathroom with a bath tub and walk-in rain shower. After a busy day, relax with a fresh cup of tea/coffee prepared in your room or choose one of the many refreshments available from the minibar. or catch up on work at work sitting area , Hilton Serenity bed for a memorable sleep Exclusive bathroom amenities by Peter Thomas Roth
Stay connected with Wi-Fi Book direct on Hilton.com for free standard Wi-Fi. Hilton Honors members only. Premium Wi-Fi has a fee. or watch one of the many satellite TV channels on the 37-inch LCD TV This stylish room also features an in-room safe, iron/iron board and individual controlled air-conditioning. Sleeps 2 adults and 2 children on rollaway bed or cot.
Room Details
Junior Queen Suite
1 Queen bed
72mΒ²
Type: Suite
Internet facilities
Minibar
Video games
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Satellite channels
Toaster
Wake-up service/Alarm clock
Privacy curtain
Spa tub
Game console - Nintendo Wii
Refrigerator
Desk
Sitting area
Free toiletries
DVD player
Microwave
Select dates to see prices
Junior Queen Suite
1 Queen bed
72mΒ²
Has window
Type: Suite
Room all facilities
Internet facilities
Minibar
Video games
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Satellite channels
Toaster
Wake-up service/Alarm clock
Privacy curtain
Spa tub
Game console - Nintendo Wii
Refrigerator
Desk
Sitting area
Free toiletries
DVD player
Microwave
Room Description:
This Junior Suite featuring queen-sized bed offers added space and comfort in stylish surroundings. Relax in the separate living room with sofa or watch movies on the LCD TV. The room features a large work desk and an elegant bathroom. Special touches include fruit basket, bathrobes, slippers and daily newspaper. Sleeps 2 adults, 2 children under 12 years.
Room Details
Queen Room
1 Queen bed
38mΒ²
Type: Triple
Internet facilities
Minibar
Video games
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Satellite channels
Toaster
Wake-up service/Alarm clock
Privacy curtain
Spa tub
Game console - Nintendo Wii
Refrigerator
Desk
Sitting area
DVD player
Microwave
Select dates to see prices
Queen Room
1 Queen bed
38mΒ²
Has window
Type: Triple
Room all facilities
Internet facilities
Minibar
Video games
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Satellite channels
Toaster
Wake-up service/Alarm clock
Privacy curtain
Spa tub
Game console - Nintendo Wii
Refrigerator
Desk
Sitting area
DVD player
Microwave
Room Description:
Experience a comfortable stay in this elegant room with queen-sized bed. Watch a movie on the 37-inch LCD TV and stay connected with WiFi (fees apply). Get to work at the desk with easy chair, or listen to your favorite tunes on the Hilton alarm clock radio. Additional features include tea and coffee making facilities and a daily newspaper. Sleeps 2 adults and 2 children (under 12 years).
Room Details
Executive Queen Room
1 Queen bed
49.7mΒ²
Type: Triple
Internet facilities
Minibar
Video games
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Satellite channels
Toaster
Wake-up service/Alarm clock
Privacy curtain
Spa tub
Game console - Nintendo Wii
Refrigerator
Desk
Sitting area
DVD player
Microwave
Select dates to see prices
Executive Queen Room
1 Queen bed
49.7mΒ²
Has window
Type: Triple
Room all facilities
Internet facilities
Minibar
Video games
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Satellite channels
Toaster
Wake-up service/Alarm clock
Privacy curtain
Spa tub
Game console - Nintendo Wii
Refrigerator
Desk
Sitting area
DVD player
Microwave
Room Description:
Business is a pleasure in this comfortable Executive room featuring a queen-sized bed and flexible work environment with large desk. Benefit from Executive Lounge access which includes complimentary breakfast, refreshments for the day and WiFi access. Take a break and watch the news on the 37-inch LCD TV or stay connected with our WiFi access. Sleeps 2 adults, 2 children under 12 years.
Guest Score and Reviews
8.2/10
V. good
1177 Reviews
Cleanliness
8.9
Facilities
9.0
Location
8.3
Service
7.7
Dr. M. F.
Couple
7.0
Dinner was amazing, possibly the best food I tasted in my life
There was no queen bed as agreed
February 2025
John
Couple
10.0
Alyaa is one the best staff they have. She was really helpful and she has great customer service skills. To be honest the staff there is extremely nice they make you feel at home
February 2025
Services & Facilities
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Air conditioning in public area
Free Wi-Fi
Room service available
Room Service
Family Rooms
Hot tub/Whirlpool
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Poolside Bar
Alternative Meal Arrangement
General
24-Hour Front Desk
Elevator
Private Check-in/check-out
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Kids' Pool
Languages spoken
English
Arabic
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Golf Course
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Kitchenware
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Concierge Services
Massage Services
Gift/souvenir Shop
Invoices
Spa Services
Swimming & Soaking
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Spa/sauna
Transportation
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 12:00
Front Desk Hours: 24/7
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs USD 5 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
Children from 6 years old to 17 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Check-in begins at 15:00 and check-out can be done until 12:00.
Interesting place to explore in close proximity to the Resort are Green Plaza Mall, Bu?ayrat al ?ajar, Smouha Sporting Club, Al Malla?ah, Mahatet Sidi Gaber, Alexandria, As Suq, Ma?attat az Zahiriyah, Al-Salam Theatre, Alexandria Sporting Club and others.
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Kids' Pool
Languages spoken
English
Arabic
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Golf Course
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Kitchenware
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Concierge Services
Massage Services
Gift/souvenir Shop
Invoices
Spa Services
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Tour Services
Swimming & Soaking
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Spa/sauna
Transportation
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.2/10
V. good
1177 Reviews
Cleanliness
8.9
Facilities
9.0
Location
8.3
Service
7.7
Dr. M. F.
Couple
7.0
Dinner was amazing, possibly the best food I tasted in my life
There was no queen bed as agreed
February 2025
John
Couple
10.0
Alyaa is one the best staff they have. She was really helpful and she has great customer service skills. To be honest the staff there is extremely nice they make you feel at home
February 2025
Karem A.
Group Traveler
1.0
Ψ³ΩΨ‘ Ψ¬Ψ―Ψ§Ψ§Ψ§Ψ§Ψ§Ψ§??????
Very very bad
February 2025
Osama
Solo Traveler
3.0
Almost nothing
Very bad value against money
You have to walk too much in long corridors
Not comfortable
You need to ask for every thing
I will not choose it again
The rooms are outdated and for the price I expected better quality.
March 2025
Tracy
Family with young children
8.0
Friendly staff comfortable beds very welcoming
Loud delivery's out side our window at all hours of the night
March 2025
Nihad
Family with young children
10.0
I like the room service they served the room with great way special Heba Neimat Allah always working with a smile face and deal with a polite way ..my appreciation.
Also the reception team was with high greetingsβ¦thank you Hilton Alexandria Team work
April 2025
Yousef E.
Family with young children
10.0
Everything was more than perfect, starting from the moment of arrival to the check out.
Having to leave.
April 2025
Vivek
Family with young children
1.0
Staff doesn't understand English and are not willing to assist the guests.
April 2025
Nada
Family with young children
7.0
Staff are friendly
Noise of the mall can be heard in the room until late night
April 2025
Rana
Family with young children
7.0
Staff were friendly
April 2025
Grace
Family with young children
8.0
The location is good for families. The hotel is located inside a shopping centre. There are a lot of activities and restaurants for the family. The hotel itself has 4 restaurants and the food is tasty. We were given the newly refurbished room. The room was quiet but is little bite far from the pool. There is an indoor and outdoor pool and the spa facilities are a bonus. We had a lovely stay. The pillows were too hard. Please ensure that you can offer soft pillows to customers. The check out is at 12.00pm. We went for a walk around 9 am and when we came back, our room was opened and a member of the cleaning staff was inside our room and when he saw us, he asked us when we were checking out. I did find it quite intrusive. They should be told by the reception when the room is vacant and not asking customers when they were to leave. Not professional. Apart from that, we had a lovely time.
April 2025
Seda
Family with young children
8.0
Location was good. It is inside the open mall, that is good as you may spend some time outside in the evening. Staff was professional, breakfast was OK and the price was fair
Since the shops were closing quite late at night, the street was too crowded and it was hard to sleep. May be it is because the feast time and may not be always like that.
The rooms were old furnished and looking depressing. I could not feel cleanliness due to old carpets and curtains.
April 2025
Michael
Couple
4.0
Need more variety in breakfast.
Drinks for dinner.
April 2025
Amer
Couple
7.0
Good breakfast
room maintenance
April 2025
hesham
Family with young children
10.0
Cleaning , hospitality
April 2025
Outa
Solo Traveler
7.0
One stop shop
Spa
April 2025
Caroline
Couple
8.0
Stuff hospitality was amazing !
Clean, the gym area and pool both so good .
Nothing much , only the WiFi was unstable most of the time .. mainly in the room.
April 2025
Eva
Couple
9.0
Couldnβt fault anything. I would like to say thank you to Mohammed El Gadoosy who found my gold necklace in the swimming pool. Really appreciate it. Also Lamia Warda was very nice during our check out. All staff were very helpful. Definitely would stay again. Location was perfect.
Unfortunately I forgot some of my clothes in the room after check out. The hotel doesnβt post it so luckily one of my husband friendβs ll collect it but I couldnβt understand why somebody couldnβt send it to me. I have offered to pay the postage. There were a lot of foreign guests and Iβm sure I wasnβt first person who forgot something in the hotel.
April 2025
Mavrodontis
Family with young children
8.0
clean, comfor
location,
April 2025
Reymar
Couple
9.0
The mall is just downstairs. Everything you need is just around.
Breakfast is not that great.
April 2025
Mohamad
Solo Traveler
1.0
Good location, tidy place' spacious room.
The swipe card doesn't work most of the time.
Low privacy (the service opend my room door at night to refill coffee and tea after one knock)
Nosy security members, alot of welcoming words and questions, I felts as I stayed at a 2 starts hotel.
No variety of food in the lounge with a minimum charge, which is strange.
May 2025
Rosa
Family with young children
8.0
The room was nice and the staff was friendly. Wifi was good too.
I wish that there were better and more dining and entertainment places in the hotel. There are some restaurants but quite empty usually.
May 2025
Farahat
Family with young children
10.0
Very nice, great stuff with great hospitality from every one from security till reception, very clean Rooms and Nice pool. Thank you hilton team.
June 2025
Farid
Family with young children
8.0
The property is located within a nice shopping mall.
June 2025
Mai
Family with young children
8.0
Perfect location
No slippers in the room
July 2025
Haitham
Group Traveler
8.0
Property is good however the distance between executive rooms and reception is too far
Staff was so nice and beyond helpful and supportive
July 2025
Sherif
Family with young children
8.0
Very nice and helpful staff, tasty food,good facilities
Most of the rooms are not close to the pool
July 2025
menna
Family with young children
8.0
A very nice place that has a lot of facilities around and the staff are amazing
Rooms need a little renovation
July 2025
Ahmad
Couple
8.0
The staff were helpful
That i texted and emailed the reservation department to notify them about my arrival time at the hotel for an early check in at 5 am and i received a confirmation that my request was sent to the reservation team however i ended up paying one extra night for few hours from 5 am till 12 pm
July 2025
Ali
Couple
10.0
it has a mall down the hotel and accessible to the places we want to visit
July 2025
Marwa
Family with young children
9.0
The location was really nice, the staff were very friendly
Nothing
July 2025
Khalid
Couple
7.0
Location was great! The mall has a lot of options needed for guests. Breakfast is good and check in was smooth. Swimming pool and spa were nice thanks to Mohammed, Yasmin and Fikry!
Staff was friendly and helpful.
Our room was so far from the reception and the elevator was so noisy and outdated.
July 2025
Zahra
Solo Traveler
8.0
It was very clean, super convinient, and a quiet location
I informed them I am interested in extend my stay for one more day, a day before going out, and they apologized because it was fully booked.
July 2025
Fahad
Couple
7.0
Well recommend for families, I wouldnβt recommend it for couples without kids or bachelors
July 2025
Ramy
Group Traveler
10.0
Good experience
Nothing
August 2025
Ghada
Family with young children
9.0
It is clean
The delay in checking in
August 2025
Farah
Solo Traveler
10.0
Location .. luxury hotl
Security at gate is difficult for taxi to enter the hotel mist of them cancel the trip .. also they donβt have money exchange at reception
August 2025
Josie
Couple
10.0
The staff are very helpful and always make sure you have all you need
everything good
October 2025
Bsaeso
Solo Traveler
10.0
The location was amazing
October 2025
Amr
Group Traveler
10.0
Thank you for the friendly welcome.
October 2025
Seif
Solo Traveler
10.0
Clean, stuff is so friendly, the location in Green Plaza Mall lets me walk around all the cafes and restaurants I want
N/A
November 2025
Amjad
Couple
10.0
Location, cleanliness, and staff
Nothing
November 2025
Abdulsalam1996
Family with young children
10.0
The room how special they did it as for our anniversary they toke extra care for us many thanks for front desk Mohammad El Maghrabi for his amazing service and welcoming and for the house keeping Ebrahim he wad great.
Non all was perfect the cleaning and hospitality in here they truly made me feel like very welcome.
November 2025
Kerolos L.
Solo Traveler
10.0
The staff is beyond amazing and welcoming. The room was very clean thanks to Heba the cleaning lady. Also huge thanks to Ahmed Sanhoury and Mohamed El Maghrabi at the front desk for their unforgettable hospitality! Over all highly recommend!
N/A
November 2025
Mary
Family with young children
10.0
Not my first time there, everything was perfect regarding the location inside the green plaza mall with everything around you and the exceptional staff starting from the reception and guest relation team and of course the housekeeping team who showed a new level of hospitality and comfort.. everyone is ready to do more just to make the stay remarkable and just perfect..
Nothing.
November 2025
todd
Solo Traveler
8.0
Staff are very friendly and accomodating
November 2025
abdullah
Couple
10.0
Location you can reach everything you need by walk distance, the room is very clean and the housekeeping is very respectful especially madame MonaΨ the staff of the reception.
December 2025
Omar
Solo Traveler
8.0
Excellent stay! The hotel was clean, the atmosphere was nice, and the location is good. Big thanks to Ahmed Hassan at the front desk for the great service!
Although the stay was good and these points didnβt totally bother me, I have two suggestions for improvement: I would love to see more variety in the dinner options. Also, the blackout curtains should overlap better, as they didn't block the light fully.
December 2025
Safaa
Couple
1.0
NOTHING AT ALL
They were very rude, unprofessional, and not clean
December 2025
ANAS
Couple
10.0
I had a wonderful stay at Hilton Alexandria Green Plaza. From the moment we arrived, everything was smooth and professional. The staff were extremely welcoming, helpful, and attentive, always ready to assist with a smile.
The hotel is very clean, well-organized, and comfortable. The rooms are spacious, quiet, and well maintained, providing a relaxing atmosphere after a long day. The breakfast was rich, fresh, and offered a great variety to suit different tastes.
What truly stands out is the hotelβs location β directly connected to Green Plaza Mall, which makes shopping, dining, and entertainment very convenient without needing transportation.
Overall, Hilton Green Plaza offers excellent service, comfort, and value. I highly recommend it for families, business travelers, and anyone visiting Alexandria. I would definitely choose to stay here again.
December 2025
Maria A.
Family with young children
10.0
The location is so nice. Have a small mall with restaurants there
Nothing
December 2025
William
Solo Traveler
10.0
Outstanding service from the staff at Hilton Green Plaza. Despite arriving late at night without a reservation, Mohammed Ali ensured I was accommodated promptly and professionally. Very grateful for his assistance. Highly recommended.
NA
December 2025
sajjad
Group Traveler
10.0
Excellent location. Comfortable stay.
Location around the Hotel, Green plaza mall, food court, shopping mall etc.
everything was really amazing, reception staff were helpfull and smiley, thanks for them. food at brealfast was diverse and delicious!
may be the noise from the mall especially during the new year!
January 2026
bahgat
Family with young children
10.0
the hotel is perfectly located , around a lot of entertainment . the room is very wide the service was perfect , breakfast a lot of variety and lovely food. the room service was perfect and always quick response . bell man are very helpful as well ,thank you for making our stay a lovely and comfortable one
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