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Grand Palace Hotel

14 Shamplion St. Downtown | Cairo, 11111, EG
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Grand Palace Hotel - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Cairo
Excellent room comfort & quality
Most popular facilities
24-Hour Front Desk
Shared lounge/TV area
Free Wi-Fi
Room service available
Room Service
Air Conditioning

Grand Palace Hotel - Cairo

Set in Cairo, 1640 ft from Tahrir Square, Grand Palace Hotel offers rooms with air conditioning. The property is around 1640 ft from The Egyptian Museum, 1.7 mi from Cairo Tower and 1.

7 mi from Khan Al Khalili. Guests can make use of a garden. At the hotel, every room is fitted with a patio.

Every room is equipped with a desk and a flat-screen TV, and selected rooms have a terrace. Speaking Arabic and English, staff will be happy to provide guests with practical information on the area at the 24-hour front desk. Al-Azhar Mosque is 2.

1 mi from Grand Palace Hotel. The nearest airport is Cairo International Airport, 12 mi from the property.

Rooms Types
Single Room with Private Bathroom room in Grand Palace Hotel
Room Details
Single Room with Private Bathroom
1 Twin bed 9mยฒ Type: Single
Bathtub Telephone Hairdryer Wake-up service/Alarm clock Hot tub Microwave Extra long beds (> 6.5 ft) Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Toaster Game console Game console - PS3 Ocean view Garden view Additional bathroom Terrace Adapted bath Roll-in shower Shower chair Infinity Pool Pool with a view Shallow end Bottle of water Toothbrush Shampoo Fire extinguisher Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access

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Double Room with Private Bathroom room in Grand Palace Hotel
Room Details
Double Room with Private Bathroom
2 Twin bed 16mยฒ Type: Double
Shower Bathtub Safe Telephone Hairdryer Wake-up service/Alarm clock Hot tub Suit press Desk Microwave Extra long beds (> 6.5 ft) Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Toaster Game console Game console - Xbox 360 Game console - PS3 Ocean view Garden view Additional bathroom Terrace Private apartment in building Baby safety gates Adapted bath Roll-in shower Shower chair Infinity Pool Pool with a view Shallow end Bottle of water Toothbrush Shampoo Fire extinguisher Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Private check-in/out in the executive lounge

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Deluxe Family Suite room in Grand Palace Hotel
Room Details
Deluxe Family Suite
2 Twin bed 50mยฒ Type: Family
Shower Bathtub Safe Telephone Hairdryer Wake-up service/Alarm clock Hot tub Suit press Desk Microwave Extra long beds (> 6.5 ft) Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Oven Toaster Game console Game console - Xbox 360 Game console - PS3 Ocean view Garden view Additional bathroom Terrace Private apartment in building Baby safety gates Adapted bath Roll-in shower Shower chair Infinity Pool Pool with a view Shallow end Bottle of water Toothbrush Shampoo Fire extinguisher Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Private check-in/out in the executive lounge

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Double Room with Private Bathroom room in Grand Palace Hotel
Room Details
Double Room with Private Bathroom
1 King bed 16mยฒ Type: Double
Shower Bathtub Safe Telephone Hairdryer Wake-up service/Alarm clock Hot tub Suit press Desk Microwave Extra long beds (> 6.5 ft) Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Toaster Game console Game console - Xbox 360 Game console - PS3 Ocean view Garden view Additional bathroom Terrace Private apartment in building Baby safety gates Adapted bath Roll-in shower Shower chair Infinity Pool Pool with a view Shallow end Bottle of water Toothbrush Shampoo Fire extinguisher Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Private check-in/out in the executive lounge

Select dates to see prices

Guest Score and Reviews
7.5 /10

Good

275 Reviews

Cleanliness
7.7
Facilities
6.9
Location
7.8
Service
8.3

Magdy

Solo Traveler

8.0

Staff are helpful and the location is close to downtown

Cleaning is not top notch and breakfast is poor in quantity.

December 2023

Rawda

Solo Traveler

8.0

Staff are helpful and the location is close to the downtown

Cleaning is not up to expectation and breakfast was poor and quantity

December 2023

Services & Facilities

Most popular facilities
24-Hour Front Desk
Shared lounge/TV area
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Family Rooms
More Amenities
Accessibility
Audible Alarm
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Electronic Room Key
Private Check-in/check-out
Key Access
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Room Amenities
Room Service Available
Room Service
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Grocery Delivery
Concierge Services
Designated Smoking Area
Invoices
Laundry Services
Tour Services
Transportation
Shuttle Service (charges May Apply)
Airport Shuttle (charges May Apply)
Car Rental Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 12:00
Check-out: before 12:00

Front Desk Hours: 24/7

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 6 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Grand Palace Hotel FAQs

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All Amenities
Accessibility
Audible Alarm
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Electronic Room Key
Private Check-in/check-out
Key Access
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Room Amenities
Room Service Available
Room Service
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Grocery Delivery
Concierge Services
Designated Smoking Area
Invoices
Laundry Services
Tour Services
Transportation
Shuttle Service (charges May Apply)
Airport Shuttle (charges May Apply)
Car Rental Available
All Guest Score and Reviews
7.5 /10

Good

275 Reviews

Cleanliness
7.7
Facilities
6.9
Location
7.8
Service
8.3

Magdy

Solo Traveler

8.0

Staff are helpful and the location is close to downtown

Cleaning is not top notch and breakfast is poor in quantity.

December 2023

Rawda

Solo Traveler

8.0

Staff are helpful and the location is close to the downtown

Cleaning is not up to expectation and breakfast was poor and quantity

December 2023

Elli

Solo Traveler

5.0

Guys at reception are very lovely. Location is perfect if u like to walk a lot. Really close to all important places

Hotel is at 6th floor. U have to get in by very creepy dangerous elevator or by steps. I chose steps :) Room was small and very dirty. Old furniture. No window. At reception they offered to pay extra money for the โ€œbetterโ€ room but there ainโ€™t much difference. At the bathroom there isnโ€™t any border for the water. So when u take a shower all bathroom is drowned in water. They clean room only when u ask. After โ€œcleaningโ€ I got some ants in my room. Not really what I expected. Also u can perfectly hear noise from the other rooms. If someone gets to the second floor uโ€™ll hear it as if they walk in ur room.

December 2023

Francis

Solo Traveler

4.0

Good location.

Scary old elevator. Need to walk up extra one floor of staircase to reach my room which was located at the very end of the go around floor corridor.

January 2024

Karolin

Group Traveler

10.0

Friendly and super helpful staff Organized cheep and good tour and stopped taxi to train station Location Hotel is in 6th floor and we had balcony

Wifi doesnโ€™t work everywhere

January 2024

Feda

Solo Traveler

10.0

All aspects of he stay went well. Thanks everyone!

nothing all is perfect

February 2024

Depths

Solo Traveler

9.0

Everything was amazing, thank you:)

Everything is ok

March 2024

Munzer

Couple

3.0

Hotel was not clean, room was small and breakfast is very poor same every day bread two small PEX of chease and one marmalade and one boiled egg

Location

March 2024

Mahmud

Solo Traveler

7.0

Staff were friendly and helpful.

Room was a little bit narrow.

March 2024

Dr.SATENDRA

Couple

2.0

It was horrible experience to stay there , itโ€™s not hotel actually,they donโ€™t provide kettle for tea , no free water bottle , no shampoo . No electric iron . If u planning to stay there Pl take all with you . Breakfast very bad made by cleaner , no chef there , they have only 3 floor for hotel . Not advisable to stay in this place , rest up to you .

March 2024

Yanneth

Group Traveler

4.0

I wanted to order delivery food and we were sent to fast food street place.

I booked a tour to the pyramids and what I got was a dishonest taxi driver who wanted more money and who just dropped us off at the ticket office. We had to walk all over the place, therefore wasting time. All he wanted was to drive us to his stores rather than sticking to our strict schedule. I was very disappointed because I trusted this hotel to make a nice booking for us. I would not recommend this place to anyone visiting Cairo.

March 2024

Bruno

Solo Traveler

7.0

That seemed to be a small hotel. The room was a bit small, but comfortable. The bathroom in particular had everything working well, hot shower, the faucet and toilet without any malfunction. Hotel staff is friendly. The place is safe. The location is excellent, in the heart of the city center, near Egyptian Museum.

Breakfast was poor and terrible, I ended up skipping it the last two days of my stay. The access to the hotel is a little creepy, old elevator and floors in the building. It feels like you're walking around the Addams Family house. Cleanliness is not good enough, I found a lot of hair from other people in the room. The smell in the room was bad, possibly a mix of cigarette with mold and old stuff.

April 2024

Akram

Solo Traveler

8.0

The price was suitable for the services provided. Place was clean. Good staff. Easy location to reach as well.

Lack of some facilities like: coffee corner in the room , tv wasnโ€™t working, didnโ€™t have the chance to try the food as I checked out early.

April 2024

Uday

Solo Traveler

10.0

Location value for money

Maybe breakfast could have been lil more spread

May 2024

Dan

Couple

6.0

it is in the very heart of the city but the furniture is very old and chipped, a glass pannel was missing from the shower cabinet and the water was pouring all over the floor

wardrobe had no doors or curtains so dust was all around our clothes

May 2024

Al-khazaleh

Solo Traveler

10.0

Staff very welcoming and friendly

July 2024

Joan

Couple

9.0

Everything. The staff were really nice. The location is close to a lot of stores. The room is clean. Breakfast is included to the reservation.

I think the building elevator needs cleaning. I almost canceled my reservation because of this but I didnโ€™t.

July 2024

Mark

Solo Traveler

8.0

The staff were very kind and helped me set up guided tours in Cairo and elsewhere which allowed me to visit sites I would never have been able to see otherwise. The location is ideal. The Cairo Museum is a stone throw away and the nearest metro station is five minutes walking. There are plenty of little shops nearby where you can get food and other necessities. The hotel is ideal for backpackers who don't want to sleep in a noisy dorm.

The wifi isn't great but that's pretty much the same in all of Egypt in my experience.

August 2024

Hauwa

Solo Traveler

9.0

The staff reception and the hotel is strategic

The elevator

September 2024

Yones

Solo Traveler

3.0

Location close to city center and Egypt national museum

There was a rat in the bedroom

October 2024

Farabi

Family with young children

8.0

Location, Staffs

Water cloggs in the shower

October 2024

Mohammed

Solo Traveler

7.0

Nice staff and clean room Quite and great location

Poor breakfast No shampoo and conditioner in the bathroom

October 2024

Muhammad

Business Traveler

8.0

Everything was perfect

Staff are so nice and cooperative, location is fine and also room are clean and quite.

October 2024

Joachim

Family with young children

10.0

Location just perfect. Extremely service minded. Great value for money.

For price nothing to complain / remark. 10/10.

October 2024

Shella

Solo Traveler

8.0

Very convenient location close to public transport, the corniche, the Egyptian Museum and a range of shopping options. The staff are also very helpful and someone is always on duty.

The Internet is slow

November 2024

William H.

Family with young children

4.0

24 hr check in

Door Lock would not lock

November 2024

Samah

Solo Traveler

7.0

The staff are very helpful and decent

November 2024

CHUNG

Solo Traveler

8.0

location is great, it's so close to the Egyptian Museum. the location is quiet even though Cairo is chaotic. there is a supermarket within walking distance, and Koshary Abou Tarek is also very close. The two men that work here were really friendly and hospitable. Breakfast at the hotel is adequate, and they were happy to provide it to me earlier as well. The communication from the hotel was great. they offered to provide a driver to pick me up from the airport (at extra cost) but it's better than using the taxis at the airport.

it is quite simple accommodation but you get what you paid for. I think it's good value for a budget traveler though. The water pressure for the shower is a bit low.

November 2024

Ouchi

Solo Traveler

9.0

Staff was friendly, active and professional. Location was great

November 2024

Manasi

Couple

9.0

The hotel is really a value for money. Staffs are too good and helpful, well behaved and professional. I canโ€™t resist to take the name of Mr. Rafic, he is very helpful and helped in everything including flight booking and all.

They do not have restaurant but helped to get packed food from good restaurants.

November 2024

Cloรฉ

Group Traveler

9.0

The location is perfect everything is around, you can do all at foot. Museum & a lot of place and activities just around the hotel. Staff is understanding and here for people. The breakfast is good (omelet, bread, coffee, tea, marmelade itโ€™s including). The price is good too you have a lot of choice for room and price so itโ€™s a plus for me. Really nice hotel and serious, the place is perfect

Just the surface of the little room & close impression but for one night it was good ( others room are more bigger and view is incredible ! )

November 2024

Ehtasham

Group Traveler

7.0

lift was not good.

entrance was not good

November 2024

Mohamed

Solo Traveler

7.0

Good location, nice staff, accepted price

No coffee corner, no even kettle, no landline phone for caaling reception and no elevator

December 2024

Malik

Solo Traveler

7.0

Yeah on this price everything was perfect just a lift condition were outdated and the bathroom was too small but according to price its all ok

December 2024

Volfman

Solo Traveler

2.0

Location only

The building where the hotel is located is in very bad condition and dirty, the elevator is very tight and works only after multiple attempts to lunch, no clear sign outside the building of the hotel location on the sixth floor of the building, the amenities inside the room very minimal just one towel,no drinking water is provided. The hotel should not be on the booking site at this time

December 2024

Faisal

Family with young children

6.0

Everything exept for wifi and food

Didnt like the food wifi and the elevator can eat me up

December 2024

Dana

Couple

10.0

Every thing was good

January 2025

Abdullah

Family with young children

8.0

Exceptional location & staff always available to help. Special mention to Mr Raffick who helped & guided us during our vacation in Egypt :)

January 2025

Yasir

Group Traveler

8.0

Reception, welcoming, friendly atmosphere, guidance etc.

Should work on cleaning

January 2025

Hebo

Group Traveler

2.0

Location close to Cairo museum

Anything else: shabby building, access to 7th floor room via a metal staircase, no glasses in the bathroom [not even plastic], blood stained pillow, cracked pastered wall, old cigarettes carton and ashes found in drawer, hole in the ceiling fom a missing smoke detector - smoking room - requested non-smoking... to many basics and safety missed to even consider a room change. Paid, left after one night and relocated elsewhere.

February 2025

Ahmed

Solo Traveler

9.0

Clean, honest and comfortable especially the receptionist he is friendly.

February 2025

Lewis

Family with young children

8.0

First of all this hotel is on the 6th floor of its building, there is a lift but it's small so just good for 1 person and suitcases or 2 people so be prepared that you may have to conquer the stairs. Room was spacious and clean and the decor was what I expect from a budget middle eastern hotel. Excellent location, a stones throw from the Egyptian Museum (we could see it from our window) so a great price in regards to that. WiFi was good. What we enjoyed most were the staff at this hotel; polite, kind and keen to help. There were no expectations or demands for constant tips or trying to upsell us on anything unnecessarily, things we had encountered in our previous hotel and endured while out and about in Cairo. Would recommend this hotel.

Some toiletries other than a bar of soap in the room would have been nice but there are plenty of shops close by. Breakfast was very basic (though sufficient) so we chose to go elsewhere.

February 2025

Bronsolla

Solo Traveler

10.0

I always stay here when I'm in Cairo. Great location for me. Close to GoBus for my onward travel. Enough restaurants around the area or a very short uber ride to Zamalek, or walk there. The staff are always very warm and welcoming

March 2025

Yasser

Solo Traveler

10.0

Room, Location, Breakfast, Wifi Speed and Staff.

April 2025

Yasmin

Family with young children

4.0

The staff were nice, friendly and helpful especially, the person named Tuhemi ( sorry if I say it wrong) who was polite and a real helper in terms of giving us tips and advice about roaming around and saving money at the same time. Another person was Jamal who we met on the eve of our departure/ check out. He was extremely well mannered and served us breakfast very quick and early in the morning with a smile on his face. For me the only positive thing was the reception staff who I mentioned at the beginning.

The breakfast was horrible,?? boring and cold as well. They used to serve us cold white bread with boiled eggs every single day and if we asked for omlette/ fried eggs they refused.We had to eat this tasteless boring food our entire stay. Moreover the breakfast lady seemed grumpy, lazy and used to be on her phone continuously and touching food and utensils with her dirty hands, completetly violating kitchen hygiene. She used to serve us food in a small tray as if she was serving food to prisoners inside a jail??? If we asked for milk tea or anothet cup of tea she would say they've ran out of milk but later she used to give milk tea to the other cleaner lady who used to come into the kitchen to chat with her? Also the hotel wasnโ€™t clean at all and they didnโ€™t even have door mat infront of the front/door of the entrance and it was always dusty and dirty. The first two days room service wes horrible as they only did the beds and changed our towels without cleaning/washing the room and toilet. We werenโ€™t happy and had to complain so the next day it was much better as our room/ washroom was clean, tidy and fresh. The toilet bidet was annoying as well as scarry, when we pushed the button it would spray very fast and strongly, and the water presure was so forceful that we would wet everything including ourselves ??? The drainage system was another problem as it was so horrible - after taking shower, water used to be clogged and we had to stand on a pool of water as if, experiencing flood inside our washroom??? Later they kept a mop for us to push the water to unclog the drain after shower. This was an extra task especially when youโ€™re in a holiday? As our room was near the reception we had to tolerate late night/early morning chatting and noise. The other boarders were not at all polite and men used to speak very loud early in the morning and late during night. Overall the experience was unique but certainly not a pleasant one for sure.

April 2025

Nelash

Couple

2.0

Location of the Accommodation

The rooms were not clean. There was lot of dust on the room and bathroom floor. You can feel your feet turns black. Seems like bedsheet was not replaced as I could see that out bedsheet was put inside out. May be it was re-used for us. There were no bathroom toiletries and no bathroom mats. No hand towels. NO Water bottles or even glass in the room. Elevator was very dangerous having no door. So, it was an open one. No blankets on the bed due to which we fell sick. Toilet roll was lying on the floor as there was no place to put it. We were charged for the breakfast but it was very very basic and the cheapest one possible. Better to have it outside.

April 2025

Yaghvali

Solo Traveler

9.0

Le personnel est trรจs acceuillant et prend soin de vous!

April 2025

Balu

Solo Traveler

9.0

Location and price

If possible reduce 4 usd in price

May 2025

unknown

Solo Traveler

10.0

Friendly staff, perfect location and very clean. Good value for price.

October 2025

Sarah

Solo Traveler

6.0

Location at downtown

There is no hot water for showering, and the room was not cleaned before I arrived โ€” itโ€™s full of dust.

October 2025

Adam

Couple

10.0

Easily traveling walking to main streets where stores and restaurants located.

Everything was good/excellent

November 2025

Abdus S. H.

Solo Traveler

8.0

I had a nice comfortable stay. Hotel is relatively clean. Itโ€™s located on 6th floor of the building. Staff is very friendly and they know me by name during my stay which was like a personalized interaction with all of them.

Breakfast is very basic and can be improved. There is an elevator as well but I used the stairs as Iโ€™m not used to this kind of elevator.

November 2025

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