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Hôtel Arles Plaza

45 Avenue Sadi Carnot | Arles, 13200, FR
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of Arles
Excellent room comfort & quality
Most popular facilities
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Shared lounge/TV area
Free Wi-Fi
Room service available

Hôtel Arles Plaza - Arles

Located in Arles, Hôtel Arles Plaza is a 15-minute walk from Arles Roman Amphitheater. It features a large heated indoor pool that is uncovered during warm weather, a covered garden and a playground. The air-conditioned rooms have flat-screen TV with satellite channels.

Private bathrooms are equipped with a hairdryer and amenities. Breakfast can be delivered to guests’ rooms or selected from the buffet. Guests can use WiFi Internet for free.

On site guests can use the fitness center. A billiards and ping pong table are also available. A free car park is provided.

Staff are available 24 hours to provide assistance for walking and wildlife trails in the Camargue, which is 7.5 mi from the hotel.

Rooms Types
Classic Double Room room in Hôtel Arles Plaza
Room Details
Classic Double Room
1 Queen bed 15m² Type: Double
Internet facilities Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Spa tub Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Sauna Toaster iPad Game console - PS3 Books, DVDs or music for children Infinity Pool Bottle of water Streaming service (like Netflix) Fire extinguisher Privacy curtain Access to private pool

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Classic Triple Room room in Hôtel Arles Plaza
Room Details
Classic Triple Room
3 Twin bed 25m² Type: Triple
Internet facilities Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Spa tub Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Sauna Toaster iPad Game console - PS3 Books, DVDs or music for children Infinity Pool Bottle of water Game console - Wii U Childrens' cribs Toothbrush Shampoo Conditioner Shower cap Streaming service (like Netflix) Fire extinguisher Privacy curtain Access to private pool

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Family Room room in Hôtel Arles Plaza
Room Details
Family Room
2 Twin bed 35m² Type: Family
Internet facilities Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Spa tub Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Sauna Toaster iPad Game console - PS3 Books, DVDs or music for children Infinity Pool Bottle of water Streaming service (like Netflix) Fire extinguisher Privacy curtain Access to private pool

Select dates to see prices

Superior Double Room room in Hôtel Arles Plaza
Room Details
Superior Double Room
1 Queen bed 20m² Type: Double
Internet facilities Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Spa tub Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Toaster iPad Game console - PS3 Books, DVDs or music for children Infinity Pool Bottle of water Streaming service (like Netflix) Fire extinguisher Privacy curtain Access to private pool

Select dates to see prices

Guest Score and Reviews
8.2 /10

V. good

247 Reviews

Cleanliness
8.4
Facilities
8.3
Location
9.0
Service
8.9

Dave

Couple

9.0

Great location short walk to everything but quiet and on a super hot day the swimming pool was a blessing

All good

July 2024

Carolina

Family with young children

9.0

Friendly staff, clean, family room was big enough, nice swimming pool, pool table, games, parking. 10 min walk to lots of restaurants and city centre.

July 2024

Services & Facilities

Most popular facilities
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Shared lounge/TV area
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Family Rooms
More Amenities
Accessibility
Facilities For Disabled Guests Available
Accessible Parking
Activities & Things to do
Billiards
Temporary Art Galleries
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Food Delivery
Takeout Dining Services Available
Vending Machine
General
Pets Allowed
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Electronic Room Key
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Children's Playground
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Outdoor Recreation
Garden
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Concierge Services
Spa Services
Laundry Services
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Heated Pool
Hot Tub/Whirlpool
Outdoor Pool
Spa/sauna
Transportation
Free Parking
On-site Parking
Electric Vehicle Charging Station
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Hôtel Arles Plaza FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Accessible Parking
Activities & Things to do
Billiards
Temporary Art Galleries
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Food Delivery
Takeout Dining Services Available
Vending Machine
General
Pets Allowed
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Electronic Room Key
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Children's Playground
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Outdoor Recreation
Garden
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Concierge Services
Spa Services
Laundry Services
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Heated Pool
Hot Tub/Whirlpool
Outdoor Pool
Spa/sauna
Transportation
Free Parking
On-site Parking
Electric Vehicle Charging Station
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
All Guest Score and Reviews
8.2 /10

V. good

247 Reviews

Cleanliness
8.4
Facilities
8.3
Location
9.0
Service
8.9

Dave

Couple

9.0

Great location short walk to everything but quiet and on a super hot day the swimming pool was a blessing

All good

July 2024

Carolina

Family with young children

9.0

Friendly staff, clean, family room was big enough, nice swimming pool, pool table, games, parking. 10 min walk to lots of restaurants and city centre.

July 2024

Ben

Couple

4.0

Breakfast was great

Hot tub and sauna broken. Who pool area not looked after at all.

August 2024

Wood

Couple

10.0

The hotel and location was ideal for our stay Nothing I can think of

August 2024

Michelle

Couple

8.0

Great breakfast selection including cooked breakfast and Croque Monsieur which I'm sure kids would appreciate.

Asked for a soy cappuccino. Waited ten mins before they came back and said they couldn't get the steamer to work. I think for 17 euros that shouldn't have been a problem. The swimming pool needs to open at 8 am so adults can swim before the kids take over the pool. We paid to stay at this hotel because it had a pool. We weren't able to use the pool, it was like kids camp, full of inflatables.

August 2024

Katarzyna

Family with young children

10.0

Everything was clean and ready,lots of space and comfortable beds. Breakfast was lovely,I would recommend it. 8 min walk to the heart of Arles.

August 2024

Nick

Family with young children

8.0

Nice room and pool

The bar opening hours were limited so a bit tricky to enjoy a cocktail by the pool!

August 2024

Bailey

Business Traveler

7.0

Lovely pool although not enough sunbeds to accommodate guests Nice clean rooms, good air con.

No food served after 10am, no drinks before 6pm. Area around outside of hotel rough and littered, lots of graffiti, felt unsafe at night we got followed twice by men :(

August 2024

Rosario

Family with young children

9.0

Close to the center, big free parking with electric charges, swimming pool, pool table and table soccer.

August 2024

Diane

Family with young children

7.0

Nice spacious suite, comfy beds, swimming pool, pool table and arcade machine for kids

Location slightly edgy, saw police at 2 separate incidents nearby, maybe avoid for female solo traveller as lots of men on street at night, although speaking to female staff at hotel they advised region was safe. Also not possible to get food/drinks in hotel after breakfast until 6.30pm so no drinks by the pool! Small fridge only and coffee machine in suite, no catering facilities.

August 2024

Renaud

Couple

8.0

Friendly staff, good breakfast... location is very convenient. Free parking is a real bonus in Arles. We particularly appreciated the cleanliness

August 2024

Gladys

Family with young children

2.0

The best part of my stay was the amazing breakfast and the exceptional staff at the reception and bar. The breakfast offered a fantastic variety of delicious options, and the staff was amiable and attentive.

A bad experience that ruined two nights of our vacation. We booked 2 rooms, but one had a broken AC in the middle of summer, making it impossible to sleep. The first night, they provided only a fan, which was useless in the heat. The second night, my entire family had to squeeze into one room, which was extremely uncomfortable. When we left, the reception promised to reimburse all costs for breakfast, drinks, and fees for the entire family, but even that was less than we deserved. Ultimately, they only reimbursed around €106. This was a huge disappointment, especially considering we paid over €600 for what turned out to be a terrible experience at a 4-star hotel.

August 2024

Ana

Group Traveler

9.0

Nice location, excellent beeakfast, pool area.

The air conditioning was not working, but they refunded us around 30% of the price, and gave us a complimentary breakfast.

August 2024

Washington

Family with young children

10.0

Pulcritud, amplitud y amenities

Sin comentarios

September 2024

jimbo062844

Couple

9.0

Charging for our electric car, delicious breakfast

September 2024

Fiona

Couple

8.0

Well located-10 minute walk to centre of Arles which is a pretty,vibrant town.Dog friendly.Has on site parking

September 2024

Meegan

Couple

7.0

Staff were friendly and extremely helpful.

Location wasn’t great. Outdoor pool was enclosed. Restaurant was closed.

September 2024

Dean

Couple

9.0

Lose to downtown, free secure parking, great pool!

Breakfast coffee machine wasn’t working properly

September 2024

Christopher

Couple

10.0

Perfect location and great atmosphere

Easier identification of the car park entry barrier control

September 2024

Dorothy

Couple

9.0

Loved all the facilities

September 2024

Paul

Couple

8.0

Good location, with plenty of parking. Decent breakfast.

September 2024

Jeff

Couple

5.0

Parking and pool

Air con broken

September 2024

Chris

Group Traveler

8.0

Nice spacious room and good air conditioning . Breakfast was good but hot plates were cold. Location is easy to walk into the city centre and there is secure parking for guests

We had a bath tub and overhead shower which is quite 70's now. We didn't realise we may have been able to book a room with a modernised bathroom with walk in shower though it seems most are being transformed. The day shift staff were very helpful and pleasant however the late/early shift appeared uninterested .

October 2024

Roger

Couple

10.0

Excellent pool Superb breakfast

Location is not the best - not close to restaurants and on the outside of the city centre

October 2024

Tim

Couple

8.0

Functional hotel close to city centre. Decor a bit kitsch but rooms were fine. Excellent onsite parking

Decor was a little odd.

October 2024

Caroline

Group Traveler

8.0

Front office staff helpful. Breakfast was nice

Couldn’t work the coffee maker and there were no instructions

October 2024

Yvonne

Group Traveler

9.0

Great value for money

October 2024

William

Couple

10.0

This place totally exceeded our expectations. It was WAY better than we expected from the photos and reviews. The lobby is full huge, active, and full of amenities. The rooms are large, clean, and otherwise great. The complaints about noise were unfounded for us (we had our best sleeps in ages during our stay). It's true the coffee maker is a mystery (I have a PhD in engineering and could not figure it out). The bar was closed, which is a pity considering the great atmosphere. The staff were a bit sparse later on, but that wasn't a problem for us. They let us keep our bikes safe in an unused conference room.

A kettle or easier coffee machine.

October 2024

Ivan

Group Traveler

10.0

Very comfortable, nice parking, swimming pool. Good value for money

October 2024

Teddy

Couple

9.0

Indoor swimming pool is good. Lobby is big and well decorated. Reception staff are polite and helpful. Carpark is a selling point. Coffee machine is good.

Shower room should have a door or something to stop water splashing out.

October 2024

Raquel

Couple

10.0

Although we couldt try the swimming pool, due to a lack of time, we were very happy and satisfied with our stay! Bed mega comfortable, friendly staff, spacious room. Tip: if you are annoyed by noise, as I heard from other reviews, ask for a quiet room. We did so, and had no noises at night. We will come back!

October 2024

Juan

Family with young children

4.0

Receptionist really kind and nice

It’s old and needs a refresh. The staff at breakfast could be nicer.

January 2025

Louise

Couple

9.0

The hotel is very well placed with just a short walk to the town of Arles. The room was comfortable and quiet and we had a good view of the town. The breakfast was exceptional and very good value for money. We will definitely stay again.

January 2025

Corry

Couple

9.0

Service of the staff was very good

February 2025

Marcelo

Business Traveler

10.0

The room was fantastic.

February 2025

A

Couple

10.0

Free parking at the hotel

February 2025

Rui

Family with young children

10.0

The kids loved the duplex room. It's like an appartement. Modern decoration. I loved the room. Next time I'll stay longer.

The breakfast could be more affordable. Expensive for five persons.... The charge points where occupied by vehicules not charging.

March 2025

Edwina

Couple

10.0

Very nice room - lovely bathroom and extremely comfortable bed. Only stayed one night but would happily stay here again and make use of the indoor pool. Very friendly staff as well.

March 2025

Dinkelman

Couple

8.0

The property was clean and well kept

The room was especially small, but was still comfortable.

March 2025

Hossein

Family with young children

1.0

Just looking good and free parking.

It looks good and had a very good coffee machine and a variety of coffees but no water for coffee. When I asked the staff, they said you can drink from the bathroom water. Reservations No one answered the phone After calling several times someone answered and said I was new and didn't know anything. They charge a separate fee for pets without providing any service. At the time of booking, they didn't mention the extra fee and only said pet friendly.

March 2025

Hannah

Couple

8.0

Great car parking, and only a 10 min walk into Arles.

The layout of the inside is a little maze-like.

March 2025

Annac111

Solo Traveler

3.0

I didn't like this hotel at all. I think that's the worst place I have stayed traveling through France

I did not like the room. Very dark colors like black and red. I got a room with a small window to the inside courtyard. Really awful. I was too jetlagged to fight for a better room. The hotel was half empty so this receptionist welcoming me could make a better judgement and give me a better room. Had no idea that standard room means a very dark obscure room with no natural light. Location it is not bad but no great either. There's still a quite a walk to the old city. Absolutely not worth it 4 Stars. No water in the room, no mini bar, basic bathroom and very tiny room. My advice, stay somewhere else ...

March 2025

Cristian

Couple

8.0

Hotel had great staff who really tried to make our stay smoother despite inconveniences. Rooms were well equipped and had a decent surface. Hotel has swimming pool and offers the necessary equipment to join. It also offers privacy in terms of neighbour room sounds.

Fair distance from touristic objectives. Deeply disappointed by the 8 am sound made by a drilling machine - staff clarified that it was not them doing the works, but still hard to digest for a weekend morning - still would consider booking them as we hope this was an exception rather than a rule.

April 2025

Andy

Couple

8.0

Good location. Friendly and helpful staff. Good facilities. Free onsite parking. Good breakfast. Close to town centre.

Unfortunately restaurant and bar closed in evening due to other large party.

April 2025

Kathleen

Family with young children

7.0

The indoor pool and jacuzzi were nice.

The pictures of Marilyn Monroe all over the place were a bit much.

April 2025

Melissa

Family with young children

9.0

Charming family room with high ceiling and a fridge. The staff were very accommodating and the pool and jacuzzi (although a bit outdated) were refreshing. Excellent location to visit Arles within walking distance.

April 2025

Michael

Family with young children

9.0

location and price. room was great very clean nice staff.

decor in common areas was interesting. They had a giant bull statue and a bigger-than-life-size Captain America. I didn't understand the connection.

April 2025

Kunal

Family with young children

9.0

Very courteous staff who also provided help in transfer of our luggage from car to room unlike many other hotels in Europe! Fantastic location … one can easily walk down to the key tourist spots. Plenty of parking and good sized rooms. Nice indoor swimming pool and Hollywood themed decor of the hotel.

The entrance to the hotel is little tricky and can be missed first time you are coming using google / apple maps

April 2025

Tanja

Family with young children

7.0

Nice Room. Good breakfast. Parking included.

The hotel is a little bit old fashioned.

April 2025

Alan

Couple

10.0

Absolutely everything, pool, spa, breakfast, rooms, secure bicycle storage, décor

Didn't book for longer

June 2025

CHRISTOPHER

Family with young children

7.0

Location was good, kids loved the pool, continental breakfast had everything we expected. 1-BR room with living room/kitchen (very rare for hotels) was large and had a kitchenette.

AC was broken in our room, making nights very uncomfortable in ~35C weather. The staff did give us fans and manager was responsive in giving a partial refund, which I appreciated. I understand mechanical issues happen; they managed as best they could. AC, proximity to the beach, and pool (in that order) were really the only reasons we had booked there.

July 2025

Tsung-Ting

Family with young children

3.0

Great location with easy parking Specious lobby to relax

The ad is misleading. It shows only rooms with bathtub however there is only shower in the room. When ask the staff, it claimed “it’s just a photo”. When ask the clerk at the spot to help, it first said there could be compensation in the morning and in the morning they told otherwise. Requested Booking.com to support and it’s a week now we got nothing. There is still no intention to update the misleading ad on the room type. In addition, the room was not fully cleaned. Residuals could be found in the cups.

July 2025

Jaime

Family with young children

10.0

Location and facilities, pool.

July 2025

rui

Couple

10.0

The hotel was clean, modern, and very family-friendly. We especially loved the pool area — spacious, nicely decorated, and perfect for relaxing after exploring Arles. The rooms were comfortable and quiet, and the breakfast was generous with many choices. Staff were helpful and check-in was smooth. Great location for visiting the city center.

Nothing major

July 2025

Elena

Couple

8.0

Good location, hotel parking was a +, reception opened late- we arrived around midnight and i know it may be a quest to find opened front desk after working hours

bathroom was badly cleaned- there were hair

July 2025

Merry

Family with young children

9.0

Easy 10-15 minute walk to Arles center. Easy Parking. The breakfast was very good. Friendly, helpful staff.

There is nothing wrong. Lacks charm - it has a funky modern esthetic. The rooms are basic but very clean and comfortable - we had 3 twin beds.

July 2025

REMY

Family with young children

10.0

Available last minute comfortable bed, nice decoration in the entrance! Plenty of parking space which was secured! 10min walk to city center very close and convenient as you cannot park downtown… Great pool!

Room for 3 and bathroom was not very big!

August 2025

Johannes

Family with young children

8.0

We liked the spacious family room and the swimming pool. The fact that the hotel was in walking distance from the center was very nice.

The interior design is not very nice but ok.

August 2025

Andrewonex

Family with young children

8.0

The space, wide room, kind staff and the parking within the hotel premises

The neighborhood is not the best... However it is 10 minutes walk from the downtown

August 2025

Kelly

Couple

9.0

Thank goodness for air conditioning!!! The room was comfortable and the pool was a treat. So nice to have easy parking close to the city.

August 2025

Heather

Couple

8.0

The property was very clean! The staff were very friendly. The pool area was a lovely bonus and way to relax after walking around all day! Although I didn’t love the walk part of the way through, the proximity to the main square area was excellent. It was about a 15 minute walk to get to an area with lots of restaurants and then that lead you further into the area with the monuments and museums.

Nothing really about the property itself however, it didn’t feel like the best location to walk through to get to the main square in Arles. The street that you walk down is dark and made me feel a bit uncomfortable.

September 2025

MICHAEL

Couple

9.0

Exceptional breakfast. Great activities available...indoor pool, sauna, spa, play area for children. Location was an easy walk to main attractions, however, Arles is a little more run down than most French towns.

There was no on-site restaurant. This was unfortunate since we were experiencing terrible weather and did not wish to leave the hotel. However, they did have smaller snacks available that we made due with. Also, we were given an interior room with a window that faced another room. This was horrible since we had to have the drapes drawn at all times for privacy, thus had no natural light. If it weren't for this, the hotel would have been perfect.

September 2025

Denis

Couple

9.0

Breakfast was very good, buffet style, light

October 2025

Kathy

Couple

8.0

Large room, secure parking.

Confusing layout of rooms so hard to find

October 2025

Solange

Couple

9.0

The room was clean and comfortable.

Nothing

November 2025

Ruslan

Family with young children

5.0

Okay room and hotel for 1-2 nights stay, it has a pool but we didn't try it. Generally, close to the old town and attractions, all within walking distance (~25-30 min from the train station).

As with many places in Provence, 'car is the king', so if you want to walk, prepare to wait at the traffic lights, watch the roads that you're about to cross and be patient. The hotel is not so conveniently located if you're not driving (but could be worse).

January 2026

Clyde

Couple

8.0

Front desk clerk, Eva, was very helpful and understanding when our room keys were not working and also in getting a light bulb for our desk lamp. The technician, Jeremy, also worked hard to fix our balcony door lock and also replace the batteries in the room safe. Enjoyable stay.

February 2026

SHANSHAN

Couple

10.0

Large and clean room, very unique style, and easy for parking , 10-15 minutes walk to the city center

None

March 2026

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