Pleasantly located facing the marina, 5 minutes from the city center and pedestrian area, this Mercure hotel offers contemporary and elegant accommodations. Guests can use the on site fitness center, free of charge. The modern and stylish guestrooms at the Mercure Caen Center Port De Plaisance are all equipped with private bathrooms including Italian showers.
Some rooms feature a view of the marina. Our Hotel is newly renovated. Busses and trams are just 3 minutes away from the Mercure Caen Center Port De Plaisance, and the hotel is 30 minutes from the D-day Landing Beaches.
Charging stations for electric cars are available at this property.
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8.4/10
V. good
193 Reviews
Good view from room, on site parking and good base for visiting the castle
Show All Reviews
Good to know
Check-in
from 12:00
Check-out
until 12:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Caen Station1.0 km
Rooms Types
Room Details
Classic Double Room
1 Queen bed
18m²
Type: Double
Internet facilities
Shower
Bathtub
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Refrigerator
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Private pool
Oven
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Lake view
Laptop
Additional bathroom
Baby safety gates
Rooftop pool
Infinity Pool
Heated pool
Shallow end
Bottle of water
Chocolate/Cookies
Trash cans
Toothbrush
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Select dates to see prices
Classic Double Room
1 Queen bed
18m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Bathtub
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Refrigerator
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Private pool
Oven
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Lake view
Laptop
Additional bathroom
Baby safety gates
Rooftop pool
Infinity Pool
Heated pool
Shallow end
Bottle of water
Chocolate/Cookies
Trash cans
Toothbrush
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Room Description:
The air-conditioned rooms include satellite TV, a minibar and free Wi-Fi access.
Room Details
Standard Twin Room
2 Twin bed
18m²
Type: Twin
Internet facilities
Shower
Bathtub
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Refrigerator
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Private pool
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Lake view
Laptop
Additional bathroom
Baby safety gates
Infinity Pool
Shallow end
Bottle of water
Chocolate/Cookies
Trash cans
Toothbrush
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Select dates to see prices
Standard Twin Room
2 Twin bed
18m²
Has window
Type: Twin
Room all facilities
Internet facilities
Shower
Bathtub
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Refrigerator
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Private pool
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Lake view
Laptop
Additional bathroom
Baby safety gates
Infinity Pool
Shallow end
Bottle of water
Chocolate/Cookies
Trash cans
Toothbrush
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Room Description:
The air-conditioned rooms include satellite TV, a minibar and free Wi-Fi access.
Room Details
Privilege Double Room
1 Full bed
18m²
Type: Double
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Spa tub
Refrigerator
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Ocean view
Lake view
Pool view
Laptop
Additional bathroom
Books, DVDs or music for children
Baby safety gates
Infinity Pool
Heated pool
Shallow end
Bottle of water
Chocolate/Cookies
Trash cans
Toothbrush
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Carbon monoxide sources
Select dates to see prices
Privilege Double Room
1 Full bed
18m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Spa tub
Refrigerator
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Ocean view
Lake view
Pool view
Laptop
Additional bathroom
Books, DVDs or music for children
Baby safety gates
Infinity Pool
Heated pool
Shallow end
Bottle of water
Chocolate/Cookies
Trash cans
Toothbrush
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Carbon monoxide sources
Room Description:
The air-conditioned rooms include satellite TV, a minibar and free Wi-Fi access.
Extras include a welcome tray, additional space and bathrobes and slippers in the en suite bathroom.
Room Details
Superior Room
1 Queen bed
18m²
Type: Double
Hairdryer
Shared bathroom
Extra long beds (> 6.5 ft)
Walk-in closet
Private pool
iPad
Additional bathroom
Shallow end
Select dates to see prices
Superior Room
1 Queen bed
18m²
Has window
Type: Double
Room all facilities
Hairdryer
Shared bathroom
Extra long beds (> 6.5 ft)
Walk-in closet
Private pool
iPad
Additional bathroom
Shallow end
Room Description:
Offering air conditioning, soundproof walls and a wardrobe, this double room includes a private bathroom. The double room offers a carpeted floor and heating. The unit has 1 bed.
Guest Score and Reviews
8.4/10
V. good
193 Reviews
Cleanliness
8.1
Facilities
8.7
Location
8.4
Service
7.9
Travers
Couple
9.0
Good view from room, on site parking and good base for visiting the castle
The ‘cardboard’ cups for tea in room
January 2024
Warren
Couple
9.0
Great location under ground secure parking looking over marina.
Nice modern clean room and hotel
Staff very helpful ?
February 2024
Services & Facilities
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Room service available
Room Service
Family Rooms
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Entertainment Services
Pub Crawls
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Coffee Shop
Food Delivery
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Library
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
French
German
Spanish
Media & Technology
Free Wi-Fi
Outdoor Recreation
Golf Course
Hiking
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Kitchen
Smoke Alarms
Shared Kitchen
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Family Rooms
Fireplace
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Bicycle Parking
Gift/souvenir Shop
Invoices
Doorman
Laundry Services
Shops On Site
Tour Services
Transportation
Airport Shuttle
Parking Available (charges May Apply)
Parking Available
On-site Parking
Electric Vehicle Charging Station
Off-Site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 12:00
Check-out:before 12:00
Front Desk Hours: 24/7
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs EUR 14 per day.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Check-in begins at 12:00 and check-out can be done until 12:00.
Interesting place to explore in close proximity to the Hotel are Abbaye aux Dames, Port de Caen, Musee des Beaux-Arts de Caen, Normandy Museum (Musee de Normandie), Racecourse of Caen, Abbaye aux Hommes (Men's Abbey), Peace Museum, Zenith de Caen, Memorial of Caen, Ornano Stadium and others.
The Hotel offers Kitchen, Airport Shuttle, On-site parking.
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
French
German
Spanish
Media & Technology
Free Wi-Fi
Outdoor Recreation
Golf Course
Hiking
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Kitchen
Smoke Alarms
Shared Kitchen
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Family Rooms
Fireplace
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Bicycle Parking
Gift/souvenir Shop
Invoices
Doorman
Laundry Services
Shops On Site
Tour Services
Transportation
Airport Shuttle
Parking Available (charges May Apply)
Parking Available
On-site Parking
Electric Vehicle Charging Station
Off-Site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.4/10
V. good
193 Reviews
Cleanliness
8.1
Facilities
8.7
Location
8.4
Service
7.9
Travers
Couple
9.0
Good view from room, on site parking and good base for visiting the castle
The ‘cardboard’ cups for tea in room
January 2024
Warren
Couple
9.0
Great location under ground secure parking looking over marina.
Nice modern clean room and hotel
Staff very helpful ?
February 2024
Pat
Family with young children
10.0
Very nice room not enough pillows for 2 people
We forgot to book breakfast when we booked thought €20 EACH was too much
April 2024
Colin
Group Traveler
9.0
The room was a good size, breakfast was good and location was good.
The only issue we had was that when we booked our rooms the price included breakfast, however when my daughter booked her two rooms it did not include breakfast and for 3 nights the room was only €15 cheaper, however when we enquired if they could purchase breakfast they were told it would be £20 per person per day, I think that is disgraceful and excessive for a buffet breakfast, we paid less for main course meals in the local restaurants.
April 2024
Jon
Couple
8.0
Comfortable room; good breakfasts
Room safe did not work - reported twice to reception staff who said maintenance would fix it. Issued with new room keys, but was never fixed during our stay.
April 2024
Ileana
Couple
9.0
The possibility to open the window of the and the time to checkout, which was very suitable for us.
It was to hut inside the room
May 2024
Mohammad
Couple
10.0
The smell staff location parking
Nothing
May 2024
Catherine
Solo Traveler
10.0
The breakfast was excellent, loads of choice. The staff were really friendly and helpful. The location was great for the Chateau and cathedral.
I had an awful night's sleep
May 2024
Julia
Couple
4.0
Nice location
The price doesn’t match with the hotel level. It’s really pricey and staff were awful and very rude.
June 2024
Morton
Couple
10.0
Location and car paring
June 2024
Conor
Group Traveler
9.0
Great location close to port and old town , good car parking and friendly staff
June 2024
Rachel
Couple
8.0
Breakfast was ok
Not much choice and when it was gone it seemed to be gone
July 2024
Malcolm
Couple
5.0
Location was great for city centre, chateau and cathedral etc
Staff not really switched on to customers, can’t be bothered with reported defects in the room. Not the Mercure hotels we are used to seems to have been cut to a shoestring.
July 2024
Christine
Family with young children
9.0
Very pleasant and helpful staff and excellent location
July 2024
Caroline
Couple
10.0
Good location, staff very friendly and helpful and a great choice of food for breakfast
August 2024
Jude
Family with young children
9.0
The location is great - we use it as a stopover on our way back to the UK from Caen and have done so for the last couple of years. The staff are always super helpful and ready to accommodate your needs - giving helpful advice on where to eat, parking, places to see etc. It is our go-to in Caen and, if you want to see more of the region - D-Day beaches, etc - this is a great place to base yourself
Nothing really to fault - I guess if I was to quibble I would say the parking is a bit tight and you cannot reserve a spot so you have to take your chances but on the whole I have never had an issue
August 2024
Margaret
Family with young children
10.0
Comfortable beds, good choice at breakfast. Helpful staff and handy car park with EV chargers for our car. Opposite the marina and very near shops and restaurants. Perfect.
Nothing.
August 2024
Ian
Couple
10.0
Very central. Clean. Nice location by canal.Rooms lovely spacious
Shower obviously wasn’t checked as pipe wasn’t connected to water supply, but was rectified the next morning.€14 to park car overnight, we parked right outside in the street all 3 nights, it’s free 1900-0930
August 2024
Laura
Couple
8.0
Very conveniently located even with a car: we could easily find public parking around the hotel. It’s walking distance to the center and has many restaurants around. Clean and comfortable.
August 2024
Graham
Couple
7.0
In the centre of town so nothing was too far away, comfortable and very clean and a wide variety of choice at breakfast.
We stayed in room 150, which while comfortable, was very warm and a little dark, so to compensate we opened the window whilst sleeping but this created a noise issue.
Parking was also an issue as this property shares an underground car park with a neighbouring hotel, so trying to get a space is a lottery and even though we found a space on one night out of six it was quite expensive, so I suggest you use the car park opposite, much larger and cheaper. Even though it’s in the centre of things we did find the price of drinks at the bar relatively expensive and €6 for a bag of crisps did feel a tad extortionate.
August 2024
Maya
Couple
4.0
The hotel was close to the attractions and museums, the staff was courteous and nice.
There was this bad smell of sewers in our room. We were supposed to stay 4 nights but we could not take that smell.
August 2024
Roger
Couple
9.0
Plenty of space in the entrance with very welcoming staff,excellent large bedroom with views of the marina
We didn't like the cardboard cups which leaked!
September 2024
Mullion
Couple
8.0
excellent location and good carparking
nothing really
September 2024
Elizabeth
Couple
9.0
Location, cleanliness, breakfast
Bit noisy at front of hotel, but double glazing good.
October 2024
Terry
Couple
9.0
Staff were absolutely lovely. The room and bathroom were clean. Perfect location all in all a great stay.
We ate at Le Bistronome right near the hotel and ordered steak and chips. OMG it was like chewing on a shoe. The staff couldn't have cared less, so if you choose to go there don't choose the steak! Other than that nothing could have been bettered.
October 2024
Jill
Couple
8.0
Good location.
October 2024
Barbara
Couple
8.0
Very clean, modern rooms and well located
October 2024
Myra
Couple
10.0
The location.
The ambience of the hotel
The restaurant
nothing
October 2024
Kevin
Solo Traveler
9.0
Recently refurbished - room was modern, clean, nice to stay in
Thought the breakfast could have been better for the money. Not enough fruit, no toaster for bread. Nespreso
Machine nice touch / but wasn’t working properly. With so many restaurants around - not sure it was value
October 2024
Bolt
Solo Traveler
9.0
Close to the centre. Secure underground parking. Very quiet. Very clean rooms.
N/A
October 2024
Michael
Couple
8.0
Staff were excellent.. efficient and helpful
Wash basins in bathroom need a thorough clean where water drains away
November 2024
Bryan &. M.
Couple
8.0
Central location, good for an overnight stay, pretty basic rooms. A variety of breakfast foods and underground parking.
December 2024
Adrian
Family with young children
9.0
Location. Parking.
Quirky bathroom. Unable to have bedside light on just one side.
December 2024
Austin
Family with young children
10.0
Great location and vibe in the hotel
Always smelt pleasant within the hotel
Secure car park
Great staff ( thank you Lesley )
N/A
February 2025
Henry
Family with young children
10.0
First class hotel, very friendly staff, clean rooms, perfect location
March 2025
Jasper
Group Traveler
3.0
Location is good
Beds are terrible, rooms are very noisy when they’re so called “sound proof” it’s overpriced, regrettable stay.
April 2025
Janice
Couple
10.0
Excellent staff, super helpful with any question. Comfortable room. Good breakfast. Very close to many excellent restaurants
April 2025
Gareth
Couple
9.0
Excellent breakfast
Disapointing no restaurant
April 2025
Richard
Couple
8.0
Clean pleasant hotel
Room very warm no air con no small window
April 2025
Marcel
Couple
6.0
Staff was extremely pleasant and helpful, facilities (except for air conditioning - see below) were acceptable, room size and location great.
- Air conditioning - room temperature was 23.5C, or extremely warm to allow for a comfortable sleep. Air conditioning seemed not to be working, and when we contacted the front desk, they explained that it was set for "Chaud"/Hot, and there for not for calling - and changing it to Froid/Cooling, would mean changing it for the whole hotel! i.e, either the whole hotel was on Chaud or Froid mode... The only way was to open the windows at night, and being a central location it was extremely noisy and being April temperatures around 10C.
- Breakfast - I am gluten intolerant, and contacted the hotel in advance, being informed they had multiple gluten-free options. That statement was inaccurate - although I could get some type of bread on the first day, that was not available during the subsequent two days, and no effort made to try to get it - the only choice provided were mini-cakes...
April 2025
Matthew
Solo Traveler
8.0
Location was great. The breakfast was really good. The front desk was very helpful.
We were from the US The square pillows were hard to get used to. Didn’t really like them. No air conditioning while we were there. Still on heat only but could have used some cold air.
April 2025
Robert
Couple
9.0
Good breakfast clean
Noise in room from air con or so stayed a few times before didn’t have this noise
April 2025
Bostjan
Family with young children
6.0
Easy check in, convenient location, large parking garage.
The window did not close properly and let in sound from outside.
April 2025
Kirsty
Couple
8.0
Close to everything, clean and comfortable.
Room far too hot, 25 degrees in the room at night, unable to turn the air con on. Staff said no air con as it's April!!!
April 2025
Steve
Group Traveler
8.0
Great location
Breakfast expensive
April 2025
Sarah
Family with young children
10.0
Breakfast, location, staff and view.
Parking was expensive.
April 2025
Thomas
Family with young children
7.0
Good location clean
Bad bathroom no wash cloths
May 2025
Jason
Family with young children
10.0
The Mercure Caen Centre Port hotel is exquisite! It overlooks the harbor with lovely views, and is close to plenty of restaurants, shopping, and the like. It's easy to reach by vehicle. The Château de Caen is within easy walking distance, as are several lovely old churches and some fantastic views of the city. Parking is convenient, on-site, and secure. The hotel has a wonderful breakfast with plenty of variety. The staff are friendly and helpful.
N/A
August 2025
Andrey
Couple
8.0
Room was fine, as usual, nothing special to mentions. The bed was big and comfortable. The size of the room was fine, not too big, not too small.
The ventilation could be better. Unfortunately, this hotel right in the center, and there is a bit of traffic on the street under the windows - hence, no possible to open the window (noise) during the night. The aircon was a bit too noisy and we had to switch it off.
No breakfast was used - way too expensive.
Nise part: there is a parking right under the hotel.
Hotel is nicely located - this is a good thing.
The parking is rather small and we were lucky to get the last place that day. On another night it was completely full, and some cars were parked on the way out.
Breakfast was way to expensive for the offering.
August 2025
Khouzama
Family with young children
9.0
Very comfortable and spacy rooms; great location; friendly staff.
August 2025
Karen
Couple
9.0
Staff was friendly, personable bartenders and willing to help those of us who could not speak French very well. Conveniently located and several restaurants within walking distance. Also there is a parking garage.
September 2025
SENTHILNATHAN
Solo Traveler
10.0
We loved the staffs. Very friendly and helpful and polite
With warm welcoming smiles
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