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ibis Styles Carcassonne La Cité

2 Rue Darius Milhaud | Carcassonne, 11000, FR
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ibis Styles Carcassonne La Cité - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Carcassonne
Excellent room comfort & quality
Most popular facilities
On-site accessible restaurants/lounges
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows

ibis Styles Carcassonne La Cité - Carcassonne

ibis Styles Carcassonne La Cité is located just 2297 feet from the medieval city of Carcassonne. It features a restaurant, an outdoor swimming pool, a fitness room and free private parking. Free WiFi is included.

The rooms and studios at ibis Styles Carcassonne La Cité are all air-conditioned and equipped with a TV and a private bathroom with a shower or a bath. They are all accessible by elevator and some are adapted for disabled guests. A daily breakfast is served in the dining room, which offers views of the swimming pool and the city's roof tops.

Tea and coffee can be enjoyed anytime during the day in the hotel hall. ibis Styles Carcassonne La Cité is a 15-minute walk from the Basilica of Saint-Nazaire and Saint Celse. Carcassonne Train Station is 1.

6 mi away.

Rooms Types
Standard Room with 1 Double Bed and Two Sofa Beds room in ibis Styles Carcassonne La Cité
Room Details
Standard Room with 1 Double Bed and Two Sofa Beds
1 King bed 24m² Type: Quadruple
Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Stovetop Toaster Bidet iPad Additional bathroom Adapted bath Infinity Pool Bottle of water Chocolate/Cookies Game console - Xbox One Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

Select dates to see prices

Standard Room with 1 Double Bed room in ibis Styles Carcassonne La Cité
Room Details
Standard Room with 1 Double Bed
1 Queen bed 16m² Type: Double
Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Stovetop Toaster iPad Additional bathroom Adapted bath Infinity Pool Heated pool Bottle of water Chocolate/Cookies Game console - Wii U Childrens' cribs Toothbrush Shampoo Conditioner Shower cap Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

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Standard Family Room room in ibis Styles Carcassonne La Cité
Room Details
Standard Family Room
1 Twin bed 24m² Type: Family
Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Stovetop Toaster iPad Additional bathroom Adapted bath Rooftop pool Infinity Pool Bottle of water Chocolate/Cookies Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access

Select dates to see prices

Standard Twin Room room in ibis Styles Carcassonne La Cité
Room Details
Standard Twin Room
2 Twin bed 18m² Type: Twin
Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Stovetop Toaster iPad Additional bathroom Adapted bath Infinity Pool Bottle of water Chocolate/Cookies Fire extinguisher Open-air bath Carbon monoxide detector Free gym access Access to private pool

Select dates to see prices

Guest Score and Reviews
8.4 /10

V. good

187 Reviews

Cleanliness
7.8
Facilities
9.0
Location
8.3
Service
8.6

Alison

Solo Traveler

8.0

The staff were helpful and friendly. The breakfast was lovely, a good selection of food. The pool looked good, although I didn't use it myself. The bed and pillows were extremely comfy and well beyond expectation. Although there is no kettle in the rooms, tea and coffee are available for free down near reception. There is also a water dispenser which was very useful. It is a 5-10 minute walk to the citadel.

This is not a reflection of the hotel at all but as a solo traveller, travelling just off season, I didn't feel very comfortable going out at night. There weren't many people about and the area appeared run down in places. That is in no way the fault of the hotel, simply something less adventurous travellers might want to consider. I gather it is much busier in the main season with more people about. I still had a lovely time.

October 2023

Daria

Family with young children

10.0

Location is perfect. The old town is just in 5 minutes walk. The room was clean and quiet. The shower was working well. The breakfast was also good, nothing special but everything you need. You can also have some family activities at the reception.

Everything was okay. It’s needed to say that the room is quite small and simple - for those who prefer more spacious and comfortable rooms.

October 2023

Services & Facilities

Most popular facilities
On-site accessible restaurants/lounges
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Hair dryer
More Amenities
Accessibility
On-site Accessible Restaurants/lounges
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Entertainment Services
Table Tennis
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Alternative Meal Arrangement
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Children's Playground
Kids Facilities
Languages spoken
English
French
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Garden
Golf Course
Room Amenities
Cleaning Products Available
Safety Deposit Box
Closet
Air Conditioning
Hair Dryer
Shower
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Telephone
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Bicycle Parking
Designated Smoking Area
Indoor Tanning
Invoices
Desk/workspace Available
Shops On Site
Swimming & Soaking
Outdoor Pool
Transportation
Free Parking
On-site Parking
Electric Vehicle Charging Station
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for € 5 per person per night when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

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All Amenities
Accessibility
On-site Accessible Restaurants/lounges
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Entertainment Services
Table Tennis
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Alternative Meal Arrangement
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Children's Playground
Kids Facilities
Languages spoken
English
French
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Garden
Golf Course
Room Amenities
Cleaning Products Available
Safety Deposit Box
Closet
Air Conditioning
Hair Dryer
Shower
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Telephone
Kitchenware
Blackout Curtains
Toiletries Provided
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Bicycle Parking
Designated Smoking Area
Indoor Tanning
Invoices
Desk/workspace Available
Shops On Site
Swimming & Soaking
Outdoor Pool
Transportation
Free Parking
On-site Parking
Electric Vehicle Charging Station
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.4 /10

V. good

187 Reviews

Cleanliness
7.8
Facilities
9.0
Location
8.3
Service
8.6

Alison

Solo Traveler

8.0

The staff were helpful and friendly. The breakfast was lovely, a good selection of food. The pool looked good, although I didn't use it myself. The bed and pillows were extremely comfy and well beyond expectation. Although there is no kettle in the rooms, tea and coffee are available for free down near reception. There is also a water dispenser which was very useful. It is a 5-10 minute walk to the citadel.

This is not a reflection of the hotel at all but as a solo traveller, travelling just off season, I didn't feel very comfortable going out at night. There weren't many people about and the area appeared run down in places. That is in no way the fault of the hotel, simply something less adventurous travellers might want to consider. I gather it is much busier in the main season with more people about. I still had a lovely time.

October 2023

Daria

Family with young children

10.0

Location is perfect. The old town is just in 5 minutes walk. The room was clean and quiet. The shower was working well. The breakfast was also good, nothing special but everything you need. You can also have some family activities at the reception.

Everything was okay. It’s needed to say that the room is quite small and simple - for those who prefer more spacious and comfortable rooms.

October 2023

Diane

Couple

8.0

Easy walk to the castle where there are good shops, restaurants etc. Friendly, helpful staff. Very clean and very good value.

No English speaking news TV (e.g. CNN or BBC World Service) would expect this in view of multi-national guests. Breakfast was a bit "open" with others touching food etc. would prefer e.g. individual bread rolls rather than everyone using same loaf!

October 2023

Margaret

Couple

9.0

Not used to such tiny hotel rooms and probably never will get used to it - it's like staying in my closet at home. But that aside, IBIS was clean NO SIGN OF BEDBUGS anywhere and the staff was great!

Our meal was not great. Steak was tough and I couldn't eat it (we were exhausted so opted to just stay in and eat - not a great idea).

December 2023

John

Family with young children

9.0

Room was spacious enough for a family of four. Breakfast was great, had something for everyone.

Baths don't come with a plug, need to ask reception to bring you one.

December 2023

Eroglu

Family with young children

9.0

Nice room for 5 persons

All ok

February 2024

Silvia

Group Traveler

8.0

The hotel was very well located near the medieval town. There is a parking availlable at the hotel. The room had a good space, the beds were conforfable and the bathroom was very large for Ibis' standards. The sfaff was very polite.

Overall the room was clean. However, we found two points that let us very uncomfortable: one towel was not clean and we had to request for another/ the shower also had a cleaning problem: there was a hair stucked in the part where the water comes out and we had to clean it in order to use it.

February 2024

Mate

Family with young children

8.0

The room was comfortable and clean, the kids loved the bunkbed. The breakfast was very good. The staff was nice. The best feature of the hotel that it is really close to the castle it is, it is a two minutes walk to get there.

On Sunday evening the restaurant was not open at the hotel. There are plenty of places to eat in the castle though.

May 2024

Geoffrey

Couple

7.0

Breakfast was very good

It would have been a more enjoyable stay with coffee, tea and a kettle provided in room

May 2024

Wendy

Group Traveler

9.0

Clean modern good location. Had pool Facility tho not yet open due to season

Not enough staff which obviously caused stress to those on duty who tried their best

May 2024

Ian

Couple

6.0

Breakfast was of a good standard.

No milk for the coffee and the evening meal was not of a very good standard. We asked for seafood paella but came out with chicken on it , it was returned and then came out with the chicken taken off it, this went back as no seafood on it.

June 2024

Sergey

Family with young children

8.0

The breakfast at the 3-star hotel was fair and reasonable. The room was spacious enough for 3 adults, and the location was great, being close to the Old Castle.

Nothing to say.

June 2024

Katherine

Family with young children

10.0

Fun for little kids, including a really fun bunk bed. Everything is medieval-themed. Breakfast was excellent. Brilliant location too, just 10min walk from the medieval city, which our 3 year old managed. So much to do in Carcassonne- we could have stayed for 3-4 days.

Nothing. This place had everything and exceeded expectations

June 2024

Bri

Couple

10.0

It was a nice clean and modern hotel, with plenty of parking, and close to the old city.

July 2024

Katie

Family with young children

10.0

Great games for family

Pool had some wasps

July 2024

Ortiz

Couple

10.0

I love the location and the decoration, makes tou feel in a castle

July 2024

Fernando

Family with young children

5.0

Location, 5 minutes walking to the castle.

Poor breakfast

July 2024

Gus

Family with young children

6.0

Swimming pool and location

Beds too hard and could be longer

July 2024

Julia

Family with young children

9.0

I chose Ibis styles la Cité Hotel by mistake, I thought I booked the one near the Old Bridge, but this was the best mistake I've ever made. The environment is fantastic, it's very quiet, I had the best sleep I could have. Rooms not too large but ok, and very clean. Bathroom v.good, shower works fantastic. But the best thing here is the Garden and the pool with sunbeds and sun-umbrellas where you can chill in the heats of summer ,what we just experience. Breakfast was good, just what you need. And also hotel is v.close to the main attraction of Carcassonne, which is Old City with the castle, easy walkable. There is also bus stop for the airport around and local buses "2" stop which takes you either to the shopping area or to the Lake de la Cavayère. I would book again if I come again. I was solo traveler but for families with kids excellent choice.

Nothing really to mention, maybe the only thing was bedside table light, which was not working and I mentioned to reception if they can change the bulb, but that not happened during my three days. But I managed without.

July 2024

Eithne

Family with young children

8.0

Great for families. Lovely breakfast, busy but plentiful. Nice pool, not that deep. Super location for visiting the old city. Would recommend.

Could have been a little bit cleaner and some scuffs on walls etc could do with a little maintenance.

August 2024

Tim

Group Traveler

8.0

Location and breakfast

A little slow to respond to requests ie our friends safe

August 2024

Marina

Couple

9.0

Friendly staff, design

September 2024

Kevork

Couple

9.0

The room was very comfortable, staff kind, hotel decor and theme very appropriate, breakfast buffet totally awesome with fresh pressed orange juice without any limit, an amazing variety of breads, cheese, eggs, etc.

September 2024

Jo

Family with young children

8.0

Excellent location, 5 minutes walk to the medieval City. Friendly staff, particularly Alex at night, who went above and beyond, very comfortable beds and excellent food both at Breakfast and for a meal in the evening, should you want to stay at the Hotel to eat.

Only small issue, air conditioning could have been a little lower temp as only 22 at lowest.

September 2024

Anna

Family with young children

7.0

The staff were wonderful, especially Chevalier the cat! Location was really convenient for the cité, and it was very quiet at night.

Free tea/coffee station in foyer was great, but would have been nice to have milk available.

September 2024

Sundy

Family with young children

8.0

Breakfast good staff friendly and parking convenient also easy from highway

September 2024

Andrew

Family with young children

10.0

The whole layout of the hotel, spacious, modern and a straight road into town around and back, breakfast you get a wide variety to choose from and evening meals nice, our room 221 was spacious and a lovely view

Nothing

September 2024

Sally

Couple

2.0

The location was good for our short stay. The pool area looked nice though the weather wasn’t good enough for us to use it.

The room was very bare and stripped of much furniture or pictures. The bathroom was a wet room so we had to be careful not to flood everywhere. No cups/glasses in the room- when we asked downstairs, we were told brusquely they don’t provide them as they’re trying to be eco-friendly. Then they provided us with two plastic cups- and we were told to bring them back on check-out and they made a note of our names!

September 2024

Scott

Couple

7.0

Clean, comfortable and spacious room. Breakfast was good and choice of food was adequate. Easy car parking available.

Nothing

September 2024

Avril

Solo Traveler

9.0

The customer service was excellent from all the staff but special kudos to Gail and Sebastian. The food served at breakfast and dinner. The bedroom was spacious and comfortable. Comfy bed, nice bathroom and decent shower. The hotel has a lovely outdoor pool but as it was quite chilly it wasn't in use (end Sep)...unusually chilly for this time of year. But it was sunny! The proximity to the medieval city.

Nothing really. Maybe just abit of a trek to the main town center.

October 2024

Russell

Family with young children

7.0

Great breakfast

October 2024

Anita

Couple

10.0

Breakfast was basic but a good choice

The road & people noise from the hotel on the opposite woke us both nights

October 2024

Elizabeth

Couple

9.0

Location great Parking on site Friendly staff Comfortable facilities Good breakfast Value for money

October 2024

Kathryn

Couple

8.0

Good parking outdoors and within hotel grounds. Efficient check in and check out. Comfortable bed and bedding. Good bathroom. Happy to have dinner there, fair pricing/ quality. Third time staying, for one night en route.

Rooms tend to be on the small side.

October 2024

Lauren

Family with young children

9.0

Nice set up in the lobby with games / fuse-ball table. Personnel very friendly. The kids loved the bunked beds.

Water pressure / temperature was a bit off.

November 2024

David

Couple

10.0

Easy walk to old city. Terrific breakfast.

November 2024

Maria

Couple

10.0

Very good hotel at walking distance to the medieval city. Easy to find, with free parking. Quiet at night. Good quality bedding and toiletries, lots of space for your own stuff both in the bedroom and in the bathroom. Heating can be turned off. Excellent breakfast with variety of quality food both salty and sweet. Very kind staff, we could check-in a little earlier

December 2024

William

Couple

8.0

Very close to La Cité de Carcassonne, clean, comfortable bed, lots of light (we had the corner room normally reserved for wheelchair access. Not sure why we were given this room, tbh), generous breakfast, great shower. Staff were polite and helpful and not overly solicitous. We had dinner in the restaurant and it was very good.

I wish the room had a mini fridge and provided drinking glasses/cups,

February 2025

Divavita

Family with young children

10.0

Everything was great. Big and modern room, very clean and tidy. Comfortable bed. Kind and friendly receptionists.

Would be great if Ibis hotels had tea and coffee machine in their rooms :)

February 2025

Eric

Couple

10.0

Great car park. Lovely welcome. Staff made a fuss of our dog. Location was a ten minute walk from the Citadel. Evening meal and breakfast were both very good.

March 2025

Rob

Couple

8.0

Breakfast was ok, great orange juice, coffee not that great

room was small

March 2025

Agnieszka

Family with young children

10.0

Great place, had a lovely time. Brilliant food. Highly recommend it

April 2025

Helen

Family with young children

8.0

Great location, large rooms and free parking. Clean and great bathroom

Breakfast was chaotic, food not replenished quickly enough but was at peak time. Missed tea making facilities in room.

April 2025

Alexandrina M.

Couple

7.0

Good parking, 10 min walk from the castle, breakfast included in the price

The matress was a disaster, we had backpain, the breakfast could be more internationally, the heater could be fit to work through the night

April 2025

Jiang

Couple

8.0

Comfortable room

Provide water/hot water in the lobby

April 2025

Marco

Family with young children

9.0

Nice property - only if you are traveling like us with small kids

April 2025

Ana

Couple

8.0

The location is very good, so is the price. It is a good option if you are looking for value, although rooms are very small.

April 2025

Kozue

Family with young children

8.0

The staff at the reception was helpful, and they responded in both English and French.

May 2025

Derek

Couple

5.0

breakfast. location.

they wanted 2 people to use one towel..the second person to use the wet, used towel after their shower. This would somehow save the planet ( and nothing to do with their profit margin, of course).

May 2025

Glenn

Couple

7.0

Clean, staff was great, quiet…

Soaps were empty, 1 visible towel, shower leaked…

May 2025

Egidijus

Family with young children

9.0

As I was told to avoid Ibis hotel chain in France, stay at ibis Styles Carcassonne La Cité exceeded my expectations. Very good location (about a dozen of minutes to reach the Castle on foot). Nice staff. Very convenient parking space for a car. Good enough breakfast. Big advantage was the swimming pool to refresh after long walking in the La Cité during hot summer days.

The room was a bit tinny for four. During peak breakfast time some food was gone quick and for the staff it took some time to resupply. The hotel restaurant could be better.

July 2025

Marina L.

Family with young children

4.0

Location was amazing

Staff for breakfast was really rude and noisy And aggressive or complaining about any demand I will never come again for this reason

July 2025

Motoko

Couple

9.0

Walking distance to the castle

Room is very basic

September 2025

Elizabeth V. N.

Couple

9.0

The staff was very kind to us and went out of their way to help us. Room was perfectly adequate for it's purpose, clean and well-equipped with extra pilows, etc. Breakfast was ample and varied. The location was excellent for exploring Carcassonne.

Heat is controlled centrally and could have been a bit warmer. They turned it up immediately when asked though.

November 2025

RanaFinn

Family with young children

8.0

The vibe of the place was nice. The room was comfortable and spacious, and seemed very clean. The old medieval city is about 15 mins away, walking. Breakfast was included, and it was handy to have it there.

Sadly, the pool is small, but mostly, it did not look too inviting, for relaxation... but you can live without it.

November 2025

Florencia

Group Traveler

9.0

Location, good renovated rooms, very comfortable and excellent breakfast included

Nothing

January 2026

Francisco

Family with young children

9.0

Clean, comfortable and with fun design. Great value, location to visit Carcassone and breakfast.

We booked last minute a room for four. One of the sofa beds wasn’t ready when we got there.

January 2026

Yoav

Family with young children

7.0

Great breakfast. Generous and good variety

Bed sheets had bad odor. Like clothes that had been washed by not dried properly

January 2026

Anton

Couple

8.0

Very friendly reception stall. Easy check in. Funky decor (in a good way). Carcassonne is a quaint and interesting town - it is definitely work spending a bit of time there.

February 2026

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