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Novotel Marseille Centre Prado

103 Avenue Du Prado | Marseille, 13008, FR
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Novotel Marseille Centre Prado - image 1
Highlights
Front desk [24-hour]
Airport transfer
Great for activities
Located in heart of Marseille
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi

Novotel Marseille Centre Prado - Marseille

Novotel Marseille Center Prado is located in one of Marseilles’ business districts. It is 164 feet from the Périer Metro Station providing access to all areas of the city, and 0.9 mi from the Orange Velodrome Stadium.

Air-conditioned guest rooms feature a flat-screen TV with satellite channels and a mini-fridge. There are also facilities for making tea and coffee, and the bathrooms include a hairdryer and free toiletries. Free Wi-Fi access is provided.

The restaurant Novotel Café offers a menu of seasonal produce and daily specials featuring original and modern cuisine with a selection of salads, sandwiches, meals and desserts. Guests can have a professional meeting, or enjoy a glass of wine in the open space. Center de Congrès is 0.

6 mi away and the hotel is 1.2 mi from the Old Port and La Canebière Boulevard; all of which are accessible by transit. Marseille Saint-Charles Train Station is a 10-minute drive away and Marseille Airport is a 30-minute drive away.

Marseille Chanot Exposition Center is 0.7 mi away. Paid public parking is available nearby with charging stations for electric cars available.

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Rooms Types
Executive Double Room room in Novotel Marseille Centre Prado
Room Details
Executive Double Room
1 Queen bed 26m² Type: Double
Internet facilities Shower Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Spa tub Refrigerator Desk Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Private pool Stovetop Toaster Bidet iPad Game console - PS3 Game console - Nintendo Wii Lake view Pool view Laptop Additional bathroom Books, DVDs or music for children Baby safety gates Adapted bath Infinity Pool Heated pool Shallow end Bottle of water Toothbrush Streaming service (like Netflix) Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

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Superior Twin Room room in Novotel Marseille Centre Prado
Room Details
Superior Twin Room
2 Twin bed 23m² Type: Double
Internet facilities Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Refrigerator Desk Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Stovetop Toaster Bidet iPad Game console - PS3 Game console - Nintendo Wii Lake view Laptop Additional bathroom Baby safety gates Adapted bath Infinity Pool Heated pool Shallow end Bottle of water Toothbrush Streaming service (like Netflix) Fire extinguisher Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

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Superior Family Room room in Novotel Marseille Centre Prado
Room Details
Superior Family Room
2 Sofa bed 23m² Type: Quadruple
Internet facilities Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Refrigerator Desk Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Stovetop Toaster iPad Game console - PS3 Game console - Nintendo Wii Lake view Laptop Additional bathroom Baby safety gates Adapted bath Infinity Pool Heated pool Shallow end Bottle of water Game console - Xbox One Toothbrush Streaming service (like Netflix) Fire extinguisher Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

Select dates to see prices

Superior Queen Room room in Novotel Marseille Centre Prado
Room Details
Superior Queen Room
1 Queen bed 23m² Type: Double
Internet facilities Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Refrigerator Desk Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Stovetop Toaster iPad Game console - PS3 Game console - Nintendo Wii Lake view Laptop Additional bathroom Baby safety gates Adapted bath Infinity Pool Heated pool Shallow end Bottle of water Toothbrush Streaming service (like Netflix) Fire extinguisher Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

Select dates to see prices

Guest Score and Reviews
7.8 /10

Good

154 Reviews

Cleanliness
7.2
Facilities
8.5
Location
7.3
Service
8.1

Jayson

Solo Traveler

8.0

tidy and central

air-con did not work No convenience store

December 2022

Jasmine

Group Traveler

8.0

The room was very comfortable and I enjoy how spacious the executive room was. There was just an endless amount of space and room for me to get ready and to feel comfortable. The wifi was excellent.

My room's air conditioning was not operating to my liking. It stayed pretty warm and toasty when I wanted it to be a little cooler. And no matter what I changed the temperature to it would just stay super warm in the room. The minibar in my room was also malfunctioning. The light flickered on and off all night and it would not cool the drinks to my liking. The drinks always seemed a little warm whenever I took them out of the fridge. There wasn't many options for breakfast in my opinion. I didn't really see much of a variety.

January 2023

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Room service available
Room Service
Air Conditioning
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Entertainment Services
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Alternative Meal Arrangement
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Library
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Sterilizing Equipment
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Children's Playground
Languages spoken
English
French
German
Italian
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Complimentary Drinking Water
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Ironing Amenities
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Invoices
Laundry Services
Tour Services
Transportation
Airport Shuttle
Parking Available (charges May Apply)
Parking Available
Off-Site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 15 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Novotel Marseille Centre Prado FAQs

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Marseille, 13008, FR

0.0 V. good
Check Availability
All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Entertainment Services
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Alternative Meal Arrangement
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Library
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Sterilizing Equipment
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Children's Playground
Languages spoken
English
French
German
Italian
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Complimentary Drinking Water
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Ironing Amenities
Kitchenware
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Invoices
Laundry Services
Tour Services
Transportation
Airport Shuttle
Parking Available (charges May Apply)
Parking Available
Off-Site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
7.8 /10

Good

154 Reviews

Cleanliness
7.2
Facilities
8.5
Location
7.3
Service
8.1

Jayson

Solo Traveler

8.0

tidy and central

air-con did not work No convenience store

December 2022

Jasmine

Group Traveler

8.0

The room was very comfortable and I enjoy how spacious the executive room was. There was just an endless amount of space and room for me to get ready and to feel comfortable. The wifi was excellent.

My room's air conditioning was not operating to my liking. It stayed pretty warm and toasty when I wanted it to be a little cooler. And no matter what I changed the temperature to it would just stay super warm in the room. The minibar in my room was also malfunctioning. The light flickered on and off all night and it would not cool the drinks to my liking. The drinks always seemed a little warm whenever I took them out of the fridge. There wasn't many options for breakfast in my opinion. I didn't really see much of a variety.

January 2023

Ebru

Couple

8.0

we got the executive room, it was nice.

city noise too much for an executive room

June 2023

Negar

Family with young children

8.0

The hotel was in a perfect location. The hotel resturant was excellent. Clean room with comfy beds.

None

July 2023

Michalis

Family with young children

10.0

Beautiful and clean hotel in great place

July 2023

Irfane

Family with young children

8.0

Very nice stylish rooms. Hotel in general was very family friendly.

August 2023

reza

Family with young children

10.0

The hotel staff were very helpful , the hotel was very clean and modern , it can't complain about anything

Na

August 2023

melody

Solo Traveler

3.0

Close to metro and a couple grocery stores

Noisy guests, limited amenities

August 2023

Chantal

Group Traveler

9.0

It was clean, good location for stadium and metro.

September 2023

Szabolcs

Family with young children

10.0

Friendly staff, good location and excellent breakfast. The major attractions like the old port and Notre-Dame de la Garde can easily be reached by public transportation. Our room was very clean. Good value for money.

September 2023

Roger

Family with young children

7.0

Comfy bed great staff, liked the bathroom

Very noisy street and the soap smelled like cockroach spray, carpet needs replacing

October 2023

Jackie

Couple

8.0

Very comfortable & relaxing

n/a

October 2023

Dimitris

Couple

4.0

Walking distance from the Stadium. Some soft drinks were offered for free.

The air condition in the room did not work properly. The breakfast was very poor comparing to its price. There was not a proper coffee machine, only one working with espresso and ristretto capsules. If I wanted to drink a capuccino or caffe normal, I had to buy it from the bar. On the first day, during the breakfast, when I and my wife stood up and went to get a coffee 10 minutes before the end of the breakfast time, the lady who served the tables grabed the jacket of my wife, came behind us and told us very rudely that we had to leave although there were still some people eating! Totally unacceptable!

October 2023

Jean-georges

Couple

10.0

room and cleanliness

Nothing

December 2023

ALEXANDRE E.

Family with young children

9.0

Comfortable room.

Slow and small elevators.

January 2024

Ashley

Family with young children

5.0

Breakfast and location. The staff gave us compensation for the problems.

The temperature of the room, really warm even though the heater was off. The noise during the night because it was not well isolated.

January 2024

Richard

Family with young children

9.0

Breakfast was very good. Loved the smoothie station

January 2024

Olufunmilayo

Family with young children

9.0

Charlene and Thierry were amazing! Took great care of us, especially of my little one and constantly went above and beyond for us. Really made my little one feel special and we thoroughly enjoyed our stay at the Novotel Prado. Great size rooms, great breakfast and lovely atmosphere.

March 2024

FABIOLA

Family with young children

10.0

It's a very nice hotel and I always stay there when going to Marseille

The toilet is a little high for me so it's not very comfortable .

March 2024

Joe

Solo Traveler

9.0

Location, staff, clean room, comfortable.

March 2024

salma f.

Group Traveler

8.0

the location and the space of the rooms

that parking is not available and when I read reviews from other it’s always the problem , and sent us to a parking that had five cars with broken glasses and stolen . for the price of the rooms should have parking even paying one but should be available

April 2024

NATALIA

Family with young children

10.0

THe room was very big, comfortable and clean. Food was good.

Dinner was overbooked so we had to order the delivery. The parking was a bit expensive, there was no discount with the hotel.

April 2024

Alice

Solo Traveler

7.0

Excellent breakfast, lovely herbal tea in room

A little expensive for single occupancy

May 2024

Callum

Solo Traveler

9.0

Room comfort and facilities.

Coffee making basics.

June 2024

Gerd

Couple

7.0

Close to prada stade

June 2024

Phillipe

Family with young children

9.0

Comfortable, quiet, clean, really good breakfast and friendly staff

Can't think of anything.

June 2024

Heidi

Business Traveler

8.0

Friendly and helpful staff Great breakfast

June 2024

Abiola

Family with young children

6.0

Good location. Rooms were nice and roomy, clean with modern showers

Check in was late because our room was not ready. Was then handed a key to a room that was still dirty. Then not offered late check out. Restaurant was closed the night we were there. Asked for an iron, they said they weren’t sure where it was and that was that with no attempt to help find it. Just poor customer service really.

June 2024

Anne-cecile

Family with young children

10.0

Nice hotel and super buffet breakfast in their restaurant

July 2024

Michal

Family with young children

10.0

A/C, parking, location, breakfast?

Everything was perfect

July 2024

Elena

Family with young children

10.0

Location close to the metro station Excellent communication regarding our stay The possibility to leave the luggage upon arrival The staff was nice and friendly We had a super terrace with the view of the Notre Dame De la garde

The breakfast was tasty, but chaotic, at some points they didn't have plates, forks, bread...it would be grest to have more vegetables.

August 2024

Alisa

Solo Traveler

7.0

I really liked that I was given early check-in with free charges with nice view. There were included the bathrobe with slippers, mini-bar with some water, juices and coffee. I have enjoyed the breakfast, which it was delicious. Breakfast has everything you need. There is welcome juice on the lobby, which is very good during this hot weather.

I could recommend to the staff to be more kindly and greet the guests as at home, to smile, because even they do not tell the short Bonjour, they're all serious faces. At the reception always nobody, I had to wait. The staff did not have the Badges. I did not like the service at the reception totally. I told them that I had birthday at the day of my arrival, but even they did not say anything, didn't congratulate me. At the restaurant I had to find a table myself. They did not escort guests to the table. It was only one waitress, who assisted the guests. The omelet ran out and I had to wait for a new one to be brought in, the staff doesn't keep track of what ran out and what needs to be replaced. I totally did not like the service at the restaurant. The man at the desk, who checked the guests for coming for the breakfast talked very loudly. If you are travelling for vacation I could recommend to book another hotel. Novotel is just for one night stay no longer.

August 2024

Gilles

Family with young children

8.0

Location, clean, very friendly staff, ideal for us on a short visit in my hometown

September 2024

Sarines

Couple

9.0

Great location and good resting venue

Air conditioning wasn’t working well

October 2024

D

Family with young children

3.0

The room was nice and clean.

Garage is small and full, at least that's what staff told us. We were instructed to park at a nearby private garage, but due to the height of the car we couldn't get in so we had to remove the rooftop cargo box outside of the garage, park the car and then re-install the box full of luggage. That all with an infant and for one single night! When we complained to the same guy at the reception, he changed his mind and said that we can, in fact, park in the hotel garage. We went there and the garage was half-empty!! There were at least 6 spots available (unmarked). I felt like a 3rd class guest. Next time I will skip this hotel; better to pay more elsewhere and avoid this inconvenience.

December 2024

Benedikt

Solo Traveler

9.0

Good location, comfortable room, friendly staff

March 2025

maria f.

Family with young children

10.0

Incredible!! We completely loved it

July 2025

Jörg

Family with young children

9.0

It was an excellent stay at this Novotel. The location was great to explore the city. The morning market in front of the hotel was a very nice add-on to start the day. The staff was exceptional helpful - supported with getting the car securely parked and were available for all questions. And last but not least the staff at the restaurant during breakfast were very welcoming with their happiness and good mood - making the start into the day very easy :-)

We had nothing we did not like :-)

July 2025

jessica

Couple

9.0

The bed was very comfortable, and the hotel offers the kind of classic service we rarely see nowadays, with genuinely kind and attentive staff.

The room could be cleaner and I believe the furniture is getting old.

September 2025

Claire

Couple

8.0

The room and bathroom were very spacious, comfortable. Air conditioning worked.

The room did not have a mini fridge.

September 2025

max

Family with young children

6.0

team was nice

temperature in the room was too high and not possible to use the A/C to have a cooler temperature

December 2025

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