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Best Western Hotel Le Guilhem

18 Rue Jean Jacques Rousseau | Montpellier, 34000, FR
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Best Western Hotel Le Guilhem - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Montpellier
Excellent room comfort & quality
Most popular facilities
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available

Best Western Hotel Le Guilhem - Montpellier

A 16th-century residence located in Montpellier, less than 328 feet from Montpellier Botanical Garden, Best Western Hotel Le Guilhem offers a spacious terrace with panoramic views of the garden and St Peter's Cathedral. The air-conditioned guest rooms at Le Guilhem are all individually decorated and most feature garden views. Each is equipped with free WiFi access, satellite TV, a mini-bar, and a bathroom with bath.

Guests can enjoy a continental breakfast every morning on the panoramic terrace, and room service is also available. The staff is available to offer assistance 24 hours a day. Best Western Hotel Le Guilhem is 230 feet from Place de la Canourgue and 820 feet from Peyrou Promenade.

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Rooms Types
Classic Double Room room in Best Western Hotel Le Guilhem
Room Details
Classic Double Room
1 Full bed 14mยฒ Type: Double
Hand sanitizer Safe Sauna Fax Hairdryer Toaster Wake-up service/Alarm clock Bottle of water Lake view DVD player Microwave Additional bathroom Extra long beds (> 6.5 ft) Smartphone Streaming service (like Netflix) Walk-in closet Kitchen Open-air bath Carbon monoxide detector Carbon monoxide sources

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Comfort King Room room in Best Western Hotel Le Guilhem
Room Details
Comfort King Room
1 King bed 18mยฒ Type: Double
Hand sanitizer Safe Sauna Fax Hairdryer Toaster Wake-up service/Alarm clock Bottle of water Lake view DVD player Microwave Additional bathroom Extra long beds (> 6.5 ft) Smartphone Streaming service (like Netflix) Walk-in closet Kitchen Open-air bath Carbon monoxide detector Carbon monoxide sources

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Executive King Room room in Best Western Hotel Le Guilhem
Room Details
Executive King Room
1 King bed 20mยฒ Type: Double
Hand sanitizer Safe Sauna Fax Hairdryer Toaster Wake-up service/Alarm clock Bottle of water Lake view DVD player Microwave Additional bathroom Extra long beds (> 6.5 ft) Smartphone Streaming service (like Netflix) Walk-in closet Kitchen Open-air bath Carbon monoxide detector Carbon monoxide sources

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Classic Single Room room in Best Western Hotel Le Guilhem
Room Details
Classic Single Room
1 Twin bed 13mยฒ Type: Single
Hand sanitizer Safe Sauna Fax Hairdryer Toaster Wake-up service/Alarm clock Bottle of water Lake view DVD player Microwave Additional bathroom Extra long beds (> 6.5 ft) Smartphone Streaming service (like Netflix) Walk-in closet Kitchen Open-air bath Carbon monoxide detector Carbon monoxide sources

Select dates to see prices

Guest Score and Reviews
8.1 /10

V. good

168 Reviews

Cleanliness
8.2
Facilities
7.5
Location
8.1
Service
8.3

Sabine

Couple

7.0

Perfectly located in a very charming neighborhood . Staff is kind and helpful. Very nice terrace.

Equipment quite old and in need of renovation, especially the carpets in the staircase

September 2023

Dew

Couple

7.0

The people at check-in were very professional and polite.

The showerhead needed tightening, however, just a minor fix

October 2023

Services & Facilities

Most popular facilities
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Hair dryer
More Amenities
Accessibility
Accessible Rooms Through Interior Corridor Available
Food & Drinks
Individually-wrapped Food Options
Bar
Food Delivery
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
French
Spanish
Media & Technology
TV & Movies/Shows
Mobile App For Room Service
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Window
Room Service
Safety Deposit Box
Closet
Complimentary Drinking Water
Fold-up Bed Available
Radio
Air Conditioning
Hair Dryer
Shower
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Ticket Services
Concierge Services
Invoices
Desk/workspace Available
Transportation
On-site Parking
Health Services
First Aid Kit Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not needed) and costs EUR 14 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Best Western Hotel Le Guilhem FAQs

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All Amenities
Accessibility
Accessible Rooms Through Interior Corridor Available
Food & Drinks
Individually-wrapped Food Options
Bar
Food Delivery
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
French
Spanish
Media & Technology
TV & Movies/Shows
Mobile App For Room Service
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Window
Room Service
Safety Deposit Box
Closet
Complimentary Drinking Water
Fold-up Bed Available
Radio
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Room Towels Provided
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Mini Bar
Ironing Amenities
Telephone
Alarm Clock
Kitchenware
Toiletries Provided
Linens
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Ticket Services
Concierge Services
Invoices
Desk/workspace Available
Transportation
On-site Parking
Health Services
First Aid Kit Available
All Guest Score and Reviews
8.1 /10

V. good

168 Reviews

Cleanliness
8.2
Facilities
7.5
Location
8.1
Service
8.3

Sabine

Couple

7.0

Perfectly located in a very charming neighborhood . Staff is kind and helpful. Very nice terrace.

Equipment quite old and in need of renovation, especially the carpets in the staircase

September 2023

Dew

Couple

7.0

The people at check-in were very professional and polite.

The showerhead needed tightening, however, just a minor fix

October 2023

Bartholomew

Solo Traveler

9.0

Right in the middle of this historic town

Small windows

October 2023

Ines

Couple

10.0

Girls at the reception were amazing, so helpful and kind! I stayed a weekend with my boyfirend and we enyojed a lot! Rooms are big and confortable, the restaurant has a beautiful view to the St. Peter's cathedral, breakfast is delicious, and location is perfect - colose to the Arc de Triomphe, 10 min walking from Place de Comedie, and there are many nice restaurants around. The hotel is perfect for couples. :)

December 2023

Rosannamg

Solo Traveler

7.0

Great location and a great view of the cathedral. The room was spacious too

The service was okay but could have been friendlier. Even though the room was somewhat renovated the bright yellow walls were not quite calming

December 2023

Monica

Solo Traveler

6.0

The location was excellent. The room was clean and had very nice views of the cathedral, the bed was comfortable, but it was a quite old room.

Breakfast was terrible. We arrive at 8.50AM, we're served cold coffee most likely from the previous day. There were few electric plugs in the room, and only one near the bed.

December 2023

Martin

Couple

10.0

Fabulous hotel

March 2024

Michael

Couple

9.0

Ideal location from which to explore Montpellier's city center. Staff were exceptionally helpful. The view of the cathedral from our room was spectacular. Small breakfast area was charming. Public parking nearby (Arc de Triomphe) is a 3-minute walk from the hotel and easy to find.

Some of the carpeting, furnishings and bathroom fixtures were a little dated and could use an update.

March 2024

Anissa

Business Traveler

8.0

Location and charm of the hotel. The view is great.

March 2024

Christa

Couple

8.0

The atmosphere

April 2024

Mark

Couple

9.0

Great location in old town, 5 minute walk from the tram line. Cafe bloc at the end of the street amazing.

It is a little tired on the staircases and hallways, room good size but basic. We had room 121, which is next door entrance is also out the hotel and next door along to access the room. Not a problem though.

April 2024

Arthur

Business Traveler

8.0

Clean, friendly establishment in a greart location .

Breakfast could be better, unfotunately never managed to get a hot coffee over 3 breaksfast sittings.

May 2024

Alexander

Couple

8.0

Good location in the middle of the old town. Very courteous ans helpful staff.

Room was fine but common areas more than a little bit tired. Staircase carpeting in need of immediate replacement.

May 2024

Jennifer

Group Traveler

7.0

Location and staff

Tired

May 2024

Tapas

Couple

10.0

Everything in this hotel. Beautiful room, very good location, amazing staffs

May 2024

Yfat

Family with young children

9.0

location staff room

Wi-Fi connection

June 2024

Malcolm

Couple

8.0

This is a good standard hotel in a very good location on the higher part of the city about a 10 min walk to the main square, Comรฉdie. Public parking is close at Arc de Triumph just a few minutes walk. A parking discount is available through the hotel. Staff were very helpful and had good English,

We asked for a room with a view of the nearby church but it was on a low level with virtually no aspect to the church. The room standard was ok but a little tired.

June 2024

Anne

Solo Traveler

9.0

The home/ family feeling. Good bed. The cleanliness. The location. Helpful front desk people. And very nice breakfast young man.

Difficult to say as the downside( not remodeled) is also what gives it its charm. Please keep the home feeling and nice furniture in remodeling. Perhaps a little more for breakfast on the savory side?

June 2024

Lee-anne

Business Traveler

8.0

The location is excellent. The room spacious, airy and comfortable plus a bonus was it had a bath tub. The hotel is old and a little worn out but I loved it! Breakfast on the terrace overlooking the Eglise St Pierre was great.

I wouldn't change anything.

July 2024

Richard

Couple

10.0

Smiling, generous, helpful staff - especially Yoann and Ladies at Reception

July 2024

Jason

Couple

10.0

Lovely room with window overlooking the garden. Small room but very comfortable bed. Central, friendly staff. Cannot fault at all.

July 2024

Nigel

Couple

10.0

Great โ€˜modernโ€™ rooms tastefully restored/converted across 2-3 ancient town centre houses.

it was all good!

August 2024

Joanna

Solo Traveler

10.0

It was a charming hotel in the heart of the old part of the city. The staff were extremely friendly and efficient. I appreciated the complimentary tea and coffee in the bedrooms. The buffet breakfast was tasty and good value for money and it was served on a beautiful terrace.

Nothing.

August 2024

Christian

Couple

9.0

Excellent location nice staff clean and really nice

August 2024

Claude

Solo Traveler

6.0

The location in the city center. Easy to go out and parking facilities nearby. Nice restaurants nearby. Montpellier is a very nice city to visit.

Check inn was annonced at 14h00 but room was only ready at 14h30. The staff was running around, but had no idea what they were doing. No water in the fridge and the carpet in the hall way and stairs needs urgent cleaning.

August 2024

Rachel

Solo Traveler

7.0

Good location, clean and central

Staff not that helpful

September 2024

Angela

Couple

7.0

Quaint street and hotel

No parking, Montpellier is horrible to drive through

September 2024

Bethanb68

Solo Traveler

8.0

Whole place is quite old fashioned and basic, but lovely staff, extremely clean room and very comfortable bed. Great location too.

Very worn carpets and basic furniture in rooms.

September 2024

William

Couple

10.0

The quietness, the view from room 32, the extreme helpfulness and friendliness and intelligence of the staff, especially Sophie and Juann, the location near the beautiful botanical garden of the school of medicine and the nearby restaurants. Room 32 was spacious and gracious. Bathroom of room 32 is a pearl. And the cost was reasonable.

Nothing.

October 2024

Ed

Couple

10.0

Location and decor. Comfortable and walkable everywhere. Enjoyed the breakfast and the view of the cathedral from the breakfast room.

Nothing

October 2024

Leandro

Couple

9.0

super well located, near all nice spots to visit and close to several restaurants! staff very helpful and accommodations comfortable

There are two buildings and depending on your room, you need to leave to the street to access the room. but it is fine

November 2024

Ken

Solo Traveler

4.0

nice decor, spacious, clean

room cold. central heating not on, or not reaching my radiator. in winter a guest expects the room to be warm on arrival I wrapped at night to a cold room and stayed cold all night

November 2024

Angรฉline

Solo Traveler

8.0

The view of the cathedral was beautiful. The location was great. The complementary tissues and shoe polish were a nice touch. Breakfast was fine, and also had a lovely cathedral view. The room was clean and I appreciated the spare pillows and blanket in the cupboard. Staff members were all very nice. Overall, it was a good hotel to stay at for one night.

Nothing major, but a few details could be improved: The room didn't smell very nice. There were paint stains in the bathtub. The double-bed was small and positioned against the bathroom wall (only accessible from one side). That wasn't an issue for me as I was alone, but won't be very comfortable for a couple. A little noisy (noise coming from the corridor and the adjacent room).

November 2024

Guy

Couple

6.0

Great location

The bathroom is in critical need of a complete redo Not worthy of a 3 stars rating

November 2024

Sarah

Couple

6.0

Clean and location

Old and minimalist for the price

December 2024

Margarita

Business Traveler

10.0

Super friendly and helpful staff!

December 2024

Giacko

Couple

5.0

View from window and position.

Received wrong information about timing of breakfast during arrival and missed breakfast.

January 2025

Etienne

Couple

8.0

Location for visit the city.

January 2025

Nicola

Solo Traveler

9.0

The staff at the reception desk were exceptional, especially the young woman who I met when I checked in. Shecwas so helpful.

February 2025

Cansu

Family with young children

10.0

Amazing team! We received very nice recommendations and were always greeted with a big smile. Location was great, walking distance to anywhere in this beautiful city center. The room was clean and spacious!

April 2025

Ian

Couple

8.0

Perfect location

N/a

April 2025

etienne

Couple

8.0

The location is perfect, close to all what counts. The hotel is located in an old building of the historical center of the city, walking distance to a huge offer of restaurants and bars, shopping and site-seeing. Staff is great, extremely nice and helpful. The room was very spacious. The only disappointing part was the bed, not so comfy, including pillows and bed linen... Needs some upgrade.

Nothing, really. Just a tip: if you have a car, the hotel has an agreement with an underground parking close-by. Worth asking the reception before arrival to indicate you the name of the parking, you will save money and time - and will not have to struggle with traffic in that part of town.

April 2025

Jeff

Couple

5.0

Great position in the nicest part of the old town

Room was so dated and poorly furnished. Also it was in an annex where we had to exit the hotel reception , walk next door and enter a dark smelly lobby to get to our room.

April 2025

Violette

Group Traveler

5.0

Location is great. Staff is nice. Bed were confortable. The room was quiet.

Very old look. Carpets on the floors are, to me, unhygenic, some mold in the bathroom tiling, table cloches on the nightstands felt like trying to hide poor furniture.

May 2025

ca

Family with young children

3.0

The morning receptionist was very pleasant, and the evening receptionist kindly carried one bag for us to the room. The hotel, although difficult to find, and access, was well located on foot close to the Monpellier arc de triomph and a nice shopping area, a square, and restaurants.

The king bed was two twins attached and had a very hard mattress - very uncomfortable. The pillows were as flat as a pancake. The toilet was impossible to sit on without squeezing oneself on sideways as the washhand basin had a huge tiled surround which left only a few inches of space before the toilet. The bedroom floor felt as if it was made of 3 ply and was noisy with every step - we did not know if there was anyone below us to disturb. The room was in another building up the street which in itself was not a bother just unexpected. The hotel was very difficult to find, and although the receptionist told us where to find the parking garage, there was no possibility of getting the car anywhere near the hotel to drop off/pick up one's luggage and had to be carried from the underground parking which also had many steps. The hotel had some steps down to the lobby and more steps up to the reception desk - there was no disability access. I had 2 service dogs with me, a companion , and luggage so it was all an ordeal.

May 2025

SUPARWO

Family with young children

9.0

The location is very close to town and just walk to anywhere or using Tram just a minute from the hotel.

May 2025

Steven

Solo Traveler

7.0

Location was great, lots of city sites and things to do nearby. The hotel staff was very helpful and friendly.

The building is a bit dated with the hall carpets looking pretty well trodden on and some of the fixtures are not that up to date. Nothing was a problem but it looked like it had been a well-used hotel.

June 2025

Deborah

Family with young children

5.0

Location, concept

No AC . No toiletries in Bath

July 2025

Dickson

Couple

7.0

Quirky little rooms, but comfortable and right in the historic district

Had to use public parking. Had electrical and wifi outages

July 2025

Aime

Couple

10.0

The old architecture and the air conditioning ?.

Tiny toilet room.

July 2025

Mihai

Couple

9.0

Staff very friendly and helpful, very good location, big room, terrasse available for breakfast, parking rate

No elevator for rooms above first floor, only parking (Indigo) available at 300 m

July 2025

John

Couple

5.0

The location.

Parking and unacceptable communication from the manager, Cyrille Charpentier. Parking is in the city parking garage and the hotel will pay for 50% of the fee but the process is not straight forward. Unknowingly, we did not follow the procedure correctly so were required to pay the full fee. After checking out of the hotel, I received an email from Mr. Charpentier asking if we had any problems with our stay. I sent a reply with the details and asked him to respond even if he was not able to remedy the situation. I never received any response. Poor customer service and I wonโ€™t return to this hotel. There are many other better options.

August 2025

Alberto

Couple

10.0

We liked everything: the room was cozy, the breakfast great, the position very central.

September 2025

Silvana

Family with young children

10.0

Great location and value for money, it has an old charm and fits great with the city. The beds were comfortable, the view was nice and we had a comfortable stay.

Nothing to add, it was overall great value for money.

October 2025

Julien

Couple

7.0

Well located

Old rooms, beds

October 2025

wozone

Couple

8.0

The suite with the private garden in the annex was very charming. The location, while on a small quiet street, was steps from the Place de la Canourgue, St. Pierre, lively cafes, restaurants, and shops. Loved the overall atmosphere of where the hotel is situated.

The amenities were quite spare. Some basics such as slippers and toothbrush/toothpaste would have been great if they were made available upon request.

October 2025

Price

Couple

10.0

I like this hotel very much. Its older but comfortable and the location is perfect. Easy walk to many resteraunts, station and historic sites. Fantastic.

If you like a super modern hotel this is probably not for you. Its well worn but everything works. Great make up service and helpful reception. Very comfortable beds.

November 2025

Alison

Couple

10.0

Lovely quiet setting in the heart of the city of Montpellier..

March 2026

Annette

Solo Traveler

5.0

The location

The construction - the room didnโ€™t have a hair dryer - the light in the bathroom was way too dark.

April 2026

Francois

Couple

7.0

Charming old building

Under serious renovations

April 2026

sonia p.

Solo Traveler

7.0

Staff was very accommodating

The hotel felt cramped

May 2026

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