Hotel Litteraire Gustave Flaubert BW Signature Collection
33 Rue Du Vieux Palais | Rouen, 76000, FR
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of Rouen
Excellent room comfort & quality
Most popular facilities
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Family Rooms
Hotel Litteraire Gustave Flaubert BW Signature Collection - Rouen
Located in the historic center of Rouen, Hôtel Littéraire Gustave Flaubert, BW Signature Collection, offers accommodations with a literary theme in honor of the writer Gustave Flaubert. It is located 1.9 mi from the Kindarena Stadium and free WiFi is available throughout the property.
A flat-screen TV with satellite channels is included in each of the elegant rooms. All rooms have private bathrooms. Breakfast is served every morning and can be enjoyed in the breakfast area or in the comfort of guest rooms.
Guests are invited to relax in the hotel's cocktail lounge. The hotel is located across the street from a number of French and international restaurants. Noter Dame Cathedral of Rouen is just a 10-minute walk from the hotel and the Musée des Beaux Arts de Rouen is 2625 feet away.
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8.7/10
V. good
601 Reviews
The location was superb, in the heart of the city. Nice decor, quaint library, and book quotes all over, which makes it charming. The room wasn’t that big, but it was quite comfortable as were the bed and pillows.
Show All Reviews
Good to know
Check-in
from 16:00
Check-out
until 16:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Palais de Justice Station Rouen0.3 km
Theatre des Arts Station Rouen0.4 km
Rooms Types
Room Details
Superior Double Room with Two Single Beds - Non-Smoking
2 Twin bed
16.5m²
Type: Twin/Double
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Spa tub
Shared bathroom
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Oven
Toaster
Game console - PS3
Books, DVDs or music for children
Adapted bath
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Select dates to see prices
Superior Double Room with Two Single Beds - Non-Smoking
2 Twin bed
16.5m²
Has window
Type: Twin/Double
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Suit press
Spa tub
Shared bathroom
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Oven
Toaster
Game console - PS3
Books, DVDs or music for children
Adapted bath
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Room Description:
The advantages of the Superior room: Spacious, it has a small balcony, ideal on sunny days to have your coffee in the sun, thanks to the coffee machine. Choose to stay in the room of your favorite character, illustrated by an original watercolor signed by the artist Jean Aubertin
Room Details
Junior Suite
1 Twin bed
36m²
Type: Suite
Internet facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Spa tub
Shared bathroom
Microwave
Private Bathroom
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Toaster
Game console - PS3
Books, DVDs or music for children
Adapted bath
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Select dates to see prices
Junior Suite
1 Twin bed
36m²
Has window
Type: Suite
Room all facilities
Internet facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Spa tub
Shared bathroom
Microwave
Private Bathroom
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Toaster
Game console - PS3
Books, DVDs or music for children
Adapted bath
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Room Description:
The little extras of this room: Spacious (36 m²) with a lounge area, it has a Minibar where soft drinks are offered. It has a terrace, ideal for having your coffee thanks to the Nespresso™ machine kindly made available. Bathrobes are also provided.
Room Details
Comfort Triple Room
1 Twin bed
20.5m²
Type: Triple
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Shared bathroom
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Toaster
Game console - PS3
Books, DVDs or music for children
Adapted bath
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Access to a private beach
Select dates to see prices
Comfort Triple Room
1 Twin bed
20.5m²
Has window
Type: Triple
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Shared bathroom
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Toaster
Game console - PS3
Books, DVDs or music for children
Adapted bath
Infinity Pool
Bottle of water
Streaming service (like Netflix)
Fire extinguisher
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Access to a private beach
Room Description:
The Comfort Triple room has a large double bed and a single bed. It is ideal for a stay with family or friends.
Room Details
Comfort Double Room
1 King bed
16.5m²
Type: Double
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Shared bathroom
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Toaster
Game console - PS3
Books, DVDs or music for children
Adapted bath
Infinity Pool
Bottle of water
Game console - Wii U
Childrens' cribs
Conditioner
Shower cap
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Access to a private beach
Select dates to see prices
Comfort Double Room
1 King bed
16.5m²
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Shared bathroom
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Toaster
Game console - PS3
Books, DVDs or music for children
Adapted bath
Infinity Pool
Bottle of water
Game console - Wii U
Childrens' cribs
Conditioner
Shower cap
Streaming service (like Netflix)
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Access to private pool
Access to a private beach
Room Description:
The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room has a safe deposit box, heating, a flat-screen TV and an inner courtyard view. The unit has 1 bed.
Guest Score and Reviews
8.7/10
V. good
601 Reviews
Cleanliness
8.2
Facilities
9.1
Location
8.5
Service
9.1
Roxana
Couple
8.0
The location was superb, in the heart of the city. Nice decor, quaint library, and book quotes all over, which makes it charming. The room wasn’t that big, but it was quite comfortable as were the bed and pillows.
The heating didn’t work properly and the bathroom though “clean”, had an unpleasant odor coming from the drain, or was it urine? It might have needed to be deep-cleaned.
November 2024
Fatih E.
Family with young children
9.0
It was very clean and comfortable. The staff and the decor were nice as well.
We had a room right across the elevator and every time the doors opened, we heard a not very loud but still disturbing/mechanical sound. This was a bit difficult for falling asleep.
November 2024
Services & Facilities
Most popular facilities
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Family Rooms
More Amenities
Accessibility
Facilities For Disabled Guests Available
Accessible Rooms Through Interior Corridor Available
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Coffee Shop
Food Delivery
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
French
German
Italian
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Kitchenware
Family Rooms
Security
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Invoices
Laundry Services
Tour Services
Health Services
First Aid Kit Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 16:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs EUR 19 per day.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Hotel Litteraire Gustave Flaubert BW Signature Collection FAQs
Check-in begins at 16:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Musee Jeanne-d'Arc, Place du vieux marche where..., Eglise Jeanne d'Arc, Rue du Gros-Horloge, Musee Flaubert et d'Histoire de la Medecine, Musee des Beaux-Arts de Rouen, Ceramics Museum (Musee de la Ceramique), Musee Secq des Tournelles, Tour Jeanne d Arc, Rue Saint Romain and others.
Accessible Rooms Through Interior Corridor Available
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Coffee Shop
Food Delivery
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
French
German
Italian
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Kitchenware
Family Rooms
Security
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Invoices
Laundry Services
Tour Services
Health Services
First Aid Kit Available
All Guest Score and Reviews
8.7/10
V. good
601 Reviews
Cleanliness
8.2
Facilities
9.1
Location
8.5
Service
9.1
Roxana
Couple
8.0
The location was superb, in the heart of the city. Nice decor, quaint library, and book quotes all over, which makes it charming. The room wasn’t that big, but it was quite comfortable as were the bed and pillows.
The heating didn’t work properly and the bathroom though “clean”, had an unpleasant odor coming from the drain, or was it urine? It might have needed to be deep-cleaned.
November 2024
Fatih E.
Family with young children
9.0
It was very clean and comfortable. The staff and the decor were nice as well.
We had a room right across the elevator and every time the doors opened, we heard a not very loud but still disturbing/mechanical sound. This was a bit difficult for falling asleep.
November 2024
Marsha
Couple
9.0
Location was great.
Driving to the hotel and parking was an interesting experience that was fine. Parking fee was an extra 19 euros per night.
November 2024
Maree
Couple
10.0
Everything. Quiet, superb location, friendly staff, good breakfast and price.
Nothing.
November 2024
Yes
Group Traveler
8.0
Next to ( 30seconds walk) from the beautifull church of Jeanne d'Arc.
reception desk not very communicative person
December 2024
Susana
Couple
10.0
thoughtfully designed and decorated. rooms were quiet and comfortable. shower was clean and hot. breakfast was very nice and varied. location was easy for walking around the central district, with lots of shopping and restaurants all around.
nothing
December 2024
Jennifer
Family with young children
10.0
The location was perfect! Centrally located to the main square of Rouen. It was a very comfortable property with all the amenities. The hotel staff was very accommodating and spoke English which was very helpful. The room was comfortable albeit a bit small, but I do think that is expected in Europe vs. the U.S. All in all a very, very comfortable and clean property and I would not hesitate to stay here again!
December 2024
Nigel
Couple
8.0
The room was very nice with an individual decor.
Wet floor getting out of the shower resulting in slipping and bruising my back and ribs
December 2024
Dmitry
Couple
10.0
Great Hotel location, very nice room, friendly and professionsl staff!
December 2024
Candice
Couple
9.0
Location is amazing, most of the staff were lovely and went the extra step to make you happy. Our room was very clean and the bed was comfortable.
Not much. We wanted to relax with a glass of wine before dinner, the wine was very small for 9 euro. A small thing, but could be better value there.
December 2024
Evelina
Group Traveler
8.0
Nice big room, nice bed. Great location.
Shower didn’t empty, filled with water. Not hygienic
December 2024
Tracey
Couple
8.0
Nice location inside the old town. Quirky interior with lots of Flaubert literary references.
Warm and comfortable room.
Good breakfast.
The bar was bizarre. We ordered drinks and they took a couple of sachets out of a drawer and put them into a wine version of a coffee pod machine - dreadful.
January 2025
Verbeek
Couple
9.0
Lovely hotel in the middle of the old center, good breakfast and a private parking spot with elevator.
January 2025
Diane B.
Couple
9.0
our room overlooked the courtyard and was quiet. Well except for our neighbors who didn't realize that you should hold the room door when leaving so it would not slam at all hours for the day and night. No fault of the hotel. The room was small but had enough room for what we needed. Clean with comfy bed.
Loved the location!
Soundproofing between rooms as noted if neighbors are frequently leaving room and slamming door all hours.
January 2025
Iakovleva
Couple
10.0
A beautiful and comfortable place in the heart of Rouen! Spent 1 night there and fell in love :) Staff is very friendly and always ready to help!
January 2025
Angelita
Family with young children
9.0
Very nice comfortable hotel with excellent location to all the sites and parking was on site.
It was tricky to find out on to get to the hotel since you need a code from the hotel to gain access to the street. We did not get any information prior to checking in about this so we ended up going round and round trying to get to the hotel.
January 2025
Tina
Group Traveler
7.0
Clean, quiet and great location
January 2025
Oliver
Business Traveler
10.0
Great location. Convincing concept with literature.
January 2025
Anne
Group Traveler
9.0
Stayed before really good service
February 2025
Roe
Couple
9.0
Brilliant location and we had no trouble finding hotel, even though it is in the pedestrianised area of city.
Dog friendly and a perfect stopover. Will definitely stay again.
February 2025
Peter
Couple
9.0
Staff were very helpful and friendly, before and during our stay. The hotel is in a restricted area, but the staff gave us perfect instructions for getting through traffic barriers without any stress. The room was comfortable. The hotel is really well located for exploring the historic centre of Rouen with plenty of restaurants nearby, but was peaceful nonetheless. Breakfast was plentiful and tasty. For us it was a perfect overnight stop on the way to the channel ferry.
We note that other guests have commented on the parking. It is not clear from the description that access to the garage is via a vehicle lift. Luckily we have a small car so manoeuvring was not too difficult. Furnishings and fittings are beginning to look a little tired - it was not possible to close the curtains in our room, for example.
February 2025
Tom
Couple
9.0
Great location
February 2025
Sandra S.
Couple
10.0
Wonderful location, the main square is around the corner, yet it was quiet at night. The breakfast was very very good: hot (sausage, scrambled eggs, bacon, potatoes), and cold: 3 cakes, many pastries, cereals, breads, cold cuts, cheeses, fruit, etc. The staff were friendly and helpful. The place is spotless and well decorated. I loved the homey library feel with books everywhere. Comfortable beds and well-thought out bathroom.
This was not something I could say I didn't like. However, I suggest that decaffeinated coffee be available alongside the caffeinaged coffee machines in the breakfast area. I have heart palpitations with caffeinated coffee and I had to go to the front desk for my coffee. I drink 3 mugs every morning so this meant I had to disturb the front desk person so that they could make my coffee. I do appreciate that they don't provide instant coffee (a terrible invention). So the coffee is freshly brewed but taking care of my coffee addiction was a little awkward.
March 2025
Fiona
Solo Traveler
10.0
Great location and very clean
March 2025
Ranbir
Couple
7.0
Great location. Some of the staff were very helpful and friendly. Room clean. Parking available incentive of city which was great.
Room was very cold - some staff not very responsive or helpful regarding request to turn up heat. Windows very draughty so difficult to keep warm. Water was available downstairs but would have been good to have some in room and told that there was some available.
March 2025
Grahame
Group Traveler
9.0
really delicious artisan bakery goods for breakfast, perhaps the best sourdough baguette I have ever had..
March 2025
Ron
Solo Traveler
10.0
Great Hotel
March 2025
FRANK H.
Couple
8.0
Staff were excellent, location was perfect.
Bonus, having parking space for a car
Having no lift was a tad difficult for a older person like myself to lift luggage up
A flight of stairs but the staff were more than willing to take the suitcases for us
March 2025
Richard
Couple
10.0
Location is superb.
The only thing I could say was the lift is grotty.
March 2025
Suzanne
Couple
9.0
Terrific staff, clean rooms, and breakfast choices.
April 2025
emmerich
Couple
8.0
Plenty of light in the room. Easy walk to the cathedral, the church of Joan of Arc and the museums through interesting streets
April 2025
Greg
Couple
4.0
very nice staff. Good breakfast
Not a bar of soap in the bathroom, just squeez bottles of cleaning fluid like in the bus station restroom. Not a shelf nor a drawer in the room for the contents of your suitcase.
April 2025
Lisa
Couple
9.0
Great location and great decor. Good breakfast.
I wish they would offer a bottle of still water in the room
April 2025
Judy
Couple
8.0
Hotel incredibly well located for exploring Rouen and very pleasant lounge/reception area. Room smallish but more than adequate with good bathroom. Basement car park a real bonus and staff very pleasant. Overall, would definitely stay there again.
Breakfast at 19 Euros per person far too expensive. Also mattress & duvet too hot so it was difficult to sleep until we took the duvet out of the cover.
April 2025
Iris
Family with young children
7.0
The location
The room was a bit too small
April 2025
Allan
Couple
10.0
Brilliant location - very nice ambiance, helpful staff, good breakfast. The lift to the parking was an exciting experience!
Can't think of anything.
April 2025
Cynthia a. V.
Group Traveler
9.0
Large comfortable room and beds. Very clean, nice breakfast we paid extra for. Parking was amazing, good instructions to drive through pedestrian area then take the "car elevator" to the small garage! Worked out great, wonderful location, would stay here again.
Booked a room with a patio, the patio was enclosed and dark from large incredibly old wooden doors that were closed, not sure what purpose it served but was fine.
April 2025
Pamela
Couple
9.0
The location was excellent, within easy walking to all the main attractions, yet in a quiet courtyard. We opted for a room with a small balcony and were glad we did. The staff were pleasant and we appreciated the hearty breakfast.
Everything was lovely.
May 2025
Montana
Couple
9.0
Clean room and comfy bed.
Staffs were so friendly and helpful.
Good location, but to drive to the hotel was bit difficult because of the road obstacle that needed the code (from the hotel) to open it.
May 2025
Alain
Solo Traveler
10.0
Location is amazing right in the middle of the old town a few minutes walk to the cathedral. Staff was very pleasant to deal with, room and bathroom are super clean. Very good breakfast that includes warm options.
I loved everything about this hotel.
May 2025
Tim
Couple
10.0
Excellent location, staff, facilities, and breakfast. Parking is available with care in entering and leaving.
Nothing comes to mind. Locating the property can be difficult with google maps.
May 2025
Shackleton
Couple
9.0
The lift did not seem reliable
May 2025
Michelle
Couple
7.0
Beautiful inside
The location was difficult to get to
June 2025
Wendy
Couple
8.0
Nice hotel in a great location! No complaints. Everything was good.
Nothing
June 2025
Kim
Couple
9.0
Location was perfect Surrounded by good cafes and shopping!
Terrace on parking lot
June 2025
JOSEPH
Couple
9.0
Great staff, nice location, a very nice breakfast although, like in much of France, the coffee doesn't really meet our likely "too-high" expectations. This is not a "full service" hotel, meaning that we handled our own bags, there was self-parking in the convenient garage, and I don't think there was room service. But if those things don't really matter to you - they did not to us - this is a very nice choice. And by the way, Rouen is a seriously under the radar destination in many ways. We loved the town, the joan of arc museum, the amaziing gothic cathedrals (not just the one that Monet made so famous), and the Joan of Arc Church, and the many food choices at the local restaurants.
The coffee !
June 2025
Jozef
Couple
8.0
The breakfast was great.
The room was somewhat too small.
June 2025
Peggy
Couple
10.0
Loved the great location!!!!
June 2025
Phillip
Couple
9.0
Lovely hotel in a great location.
The air conditioning was a little under powered for the July heat.
July 2025
Berry
Family with young children
7.0
Great location. Good parking.
Very hot bedrooms poor ventilation.
July 2025
Cathy E.
Couple
7.0
The beds were quite comfortable and the location couldn't have been better.
The shower head would not stay up and just squirted water on the shower wall. The air conditioner made noises like water running and kept us up all night. We were hoping for a bigger room for the price.
September 2025
P
Couple
9.0
This is a rather quirky hotel that we enjoyed very much. Right in the centre of Rouen, you need your wits about you when finding it by car! There is a secure hotel underground carpark that you need to book in advance. Although our room was quite small, it was very comfortable and the bathroom was very well fitted out. Breakfast was good. The hotel is full of books and areas to sit and relax, there is also a courtyard outside to refresh you after trekking around the town. Good restaurants nearby. The town was buzzing while we were there. A visit to the covered market is a must. We would happily recommend this hotel.
Nothing really.
September 2025
Ram
Group Traveler
9.0
This hotel is truly charming, featuring warm and inviting decor throughout. The spacious lobby creates a welcoming atmosphere. While the room was slightly small, its unique and thoughtful design made it feel special and comfortable.
September 2025
Germaine
Family with young children
9.0
Loved all the choices and tastes
October 2025
Janet
Couple
9.0
Perfect location in the city. A very short walk to restaurants and only a short walk to the cathedral. Pleasant staff. Clean, modern facility with character. Would definitely stay here again.
Nothing
October 2025
Jenefer
Couple
8.0
Loved the location! Staff were all very kind.
We could hear our next door neighbor coming and going on the first floor. The room feels a little sterile given the vinyl floors. And I wasn’t a fan seeing the dog bowls out. I’m always uncomfortable when I realize I’m staying in a pet friendly location. ? My bad for overlooking that detail.
October 2025
Denise
Couple
9.0
We liked our ground floor jr. suite. It was spacious and clean. When we asked for more blankets, one of the staff members was lovely, very caring and warm. She came over to make sure we would be well set up for the night by teaching us how to set the thermostat and by bringing us more blankets. It was great to know that the front desk is open 24/7 in case we needed help with anything.
The front desk reception people were efficient, but cool, very business-like. It would be nice to receive a warm smile and welcome, as if they are glad to have us there. Also, there was a problem with getting our keys to work, even after exchanging them for new ones. However, it was comforting to know that there is someone at the front desk 24/7 who could help us with keys and anything else.
October 2025
Carol
Couple
9.0
The Flaubert theme was interesting, well-executed and inviting. The rooms and lobby area decor were well-appointed and welcoming. The hotel and surrounding area were charming. It is very close to the historic, quaint pedestrian town center. The bed was very comfortable and the shower facilities were modern.
Our room was on the chilly side due to government regulations, we were told. There is a maximum temperature level of about 21 or 22 degrees centigrade which must be respected. However, the duvets were warm enough that we could stay comfortable and cozy when relaxing or sleeping.
November 2025
WILLIAM
Solo Traveler
8.0
Good location
Too expensive
November 2025
Elisabeth V.
Group Traveler
9.0
Great location, very nice hotel. Enjoyed Rouen!
The driving directions (parking in particular) could have been clearer.
November 2025
Ann
Family with young children
9.0
A charming hotel off the main thoroughfare. Comfortable beds and a good location. They are a "Green" hotel which we liked. They will fill up your water bottle with still or carbonated water. I would recommend this hotel.
January 2026
Francesco
Couple
7.0
Good location nice concept about flaubert
Room quite small but confortable
February 2026
Matthew
Couple
9.0
The location can't be beat for experiencing the heart of Rouen and the staff was incredible. The breakfast was good for the most part.
Breakfast was a little difficult for a person with celiac disease. The pillows were not super comfortable (my only real criticism is there should be pillow options like at most hotels of this level).
February 2026
Camden
Couple
9.0
Wonderful location with parking! Helpful staff and executive rooms are large and comfortable.
Nothing for its price!
April 2026
Kimberly
Solo Traveler
10.0
Great location and the rooms and theme made it feel special. Would recommend.
April 2026
Consuelo
Couple
7.0
Very good location
Rooms too small
May 2026
janice
Couple
9.0
great location- a little hard to find - staff were wonderful- room was cute and clean
a little hard to find
May 2026
Dania
Family with young children
10.0
The hotel is very well located, the staff are amazing and the room is super clean! Would surely come back again!
The water flow in the shower is not very strong but not something to stop me from coming back again
May 2026
Daniel
Couple
10.0
Very quiet and quaint boutique style hotel with inner courtyard in Rouen’s historic district. The staff was very friendly and helpful.
May 2026
Joel B.
Solo Traveler
9.0
Area was perfect and right in the heart of town.
Not picky things like no parking for our rental but when staying in the center of a small European city that is expected but there was an overnight garage nearby so not a big deal.
May 2026
Igor
Couple
8.0
Location, Breakfast
Small rooms
May 2026
Ana
Couple
8.0
It’s very well located and the theme is great for literature lovers, we also particularly liked the breakfast! And the little extra basket was fantastic.
May 2026
Maggie
Couple
8.0
Charming hotel with helpful and warm staff. Very clean. Our room was comfortable, albeit smallish, and had a lovely wraparound balcony overlooking the courtyard. Breakfast, although quite expensive (€27), was exceptional. Excellent location too.
Onsite parking was provided and free. However, it featured a car elevator that to someone like my husband and I who are claustrophobic, was a nightmare. In fact, our departure was delayed by about 1.5 hours because it broke and we couldn’t get our car out.
May 2026
Estella
Group Traveler
10.0
Location, location, location! Very professional staff and great comfortable rooms
Nothing
May 2026
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Hotel Litteraire Gustave Flaubert BW Signature Collection
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