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Palazzo Niccolini al Duomo Residenza D'Epoca

Via Dei Servi 2 | Florence, 50122, IT
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Palazzo Niccolini al Duomo Residenza D'Epoca - image 1
Highlights
Great for activities
Located in heart of Florence
Excellent room comfort & quality
Most popular facilities
Coffee shop
Pets Allowed
Pets allowed (charges may apply)
Shared lounge/TV area
Free Wi-Fi
Room service available

Palazzo Niccolini al Duomo Residenza D'Epoca - Florence

Palazzo Niccolini al Duomo Residenza D'Epoca is right next to the Duomo Cathedral in Florence. It offers air-conditioned accommodations and a buffet breakfast. Elegant rooms and suites at the Palazzo Niccolini have a satellite flat-screen TV, mini-bar and free Wi-Fi.

Suites feature a seating area with sofa. Some rooms also boast views of Santa Maria del Fiore Cathedral. Located in the historic and shopping area, the property is within walking distance from the main landmarks and museums.

License Number(s): 048017REP0003.

Rooms Types
Suite room in Palazzo Niccolini al Duomo Residenza D'Epoca
Room Details
Suite
1 King bed,1 Sofa bed 65m² Type: Suite
Shower Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Spa tub Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Oven Toaster Barbecue Bidet iPad Game console - PS3 Additional bathroom Terrace Private apartment in building Books, DVDs or music for children Adapted bath Raised toilet Infinity Pool Pool cover Bottle of water Game console - Xbox One Body soap Smartphone Streaming service (like Netflix) Smoke Alarm Fire extinguisher Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Complimentary evening snacks and drinks in the executive lounge Free spa access Free gym access Access to private pool Access to a private beach Private check-in/out in the executive lounge

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Double or Twin Room room in Palazzo Niccolini al Duomo Residenza D'Epoca
Room Details
Double or Twin Room
1 King bed 16m² Type: Twin/Double
Shower Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Spa tub DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Toaster iPad Game console - PS3 Additional bathroom Terrace Adapted bath Raised toilet Infinity Pool Bottle of water Body soap Smartphone Streaming service (like Netflix) Smoke Alarm Fire extinguisher Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Complimentary evening snacks and drinks in the executive lounge Free spa access Free gym access Access to private pool Private check-in/out in the executive lounge

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Junior Suite room in Palazzo Niccolini al Duomo Residenza D'Epoca
Room Details
Junior Suite
1 King bed 40m² Type: Suite
Shower Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Spa tub DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Oven Toaster Barbecue iPad Game console - PS3 Additional bathroom Terrace Books, DVDs or music for children Baby safety gates Adapted bath Raised toilet Infinity Pool Pool cover Bottle of water Game console - Xbox One Body soap Smartphone Streaming service (like Netflix) Smoke Alarm Fire extinguisher Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Complimentary evening snacks and drinks in the executive lounge Free spa access Free gym access Access to private pool Private check-in/out in the executive lounge

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Deluxe Double or Twin Room room in Palazzo Niccolini al Duomo Residenza D'Epoca
Room Details
Deluxe Double or Twin Room
1 Queen bed 35m² Type: Twin/Double
Shower Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Spa tub DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Oven Toaster Barbecue iPad Game console - PS3 Additional bathroom Terrace Books, DVDs or music for children Adapted bath Raised toilet Infinity Pool Pool cover Bottle of water Body soap Smartphone Streaming service (like Netflix) Smoke Alarm Fire extinguisher Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Complimentary evening snacks and drinks in the executive lounge Free spa access Free gym access Access to private pool Private check-in/out in the executive lounge

Select dates to see prices

Guest Score and Reviews
9.4 /10

Superb

277 Reviews

Cleanliness
9.9
Facilities
9.2
Location
8.9
Service
10.0

Justin

Couple

10.0

The location, the staff, the service, and the food were all amazing! We are looking forward to bringing our entire family back. Being so centralized made this trip so relaxing and easy.

February 2025

Lin

Couple

10.0

Amazing, wonderful, and outstanding experience

March 2025

Services & Facilities

Most popular facilities
Coffee shop
Pets Allowed
Pets allowed (charges may apply)
Shared lounge/TV area
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Family Rooms
More Amenities
Activities & Things to do
Cooking Class
Food & Drinks
Restaurant(s)
Coffee Shop
Restaurant (special Diets Available)
Themed Dinner Nights
Wine/champagne
Fruits
Happy Hour
General
Pets Allowed
Express Check-In/Check-Out
Elevator
Non-smoking Property
Key Access
Pets Allowed (charges May Apply)
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Outdoor Recreation
Bike Tours
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Heating
Fire Extinguishers
Ironing Amenities
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Massage Services
Invoices
Spa Services
Pet Bowls
Laundry Services
Tour Services
Picnic Area
Transportation
Parking Available (charges May Apply)
Shuttle Service (charges May Apply)
Valet Parking (charges May Apply)
On-site Parking
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs EUR 35 per day.

Pets

Pets are allowed. No extra charges.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 3 years old stay for free when using an existing bed. Children from 4 years old to 17 years old stay for € 80 per person per night when using an existing bed. People 3 years old and over stay for € 80 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Property Surroundings

Via Dei Servi 2 | Florence, 50122, IT

Famous

Historical

Park & Beaches

Palazzo Niccolini Al Duomo Residenza D'Epoca FAQs

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All Amenities
Activities & Things to do
Cooking Class
Food & Drinks
Restaurant(s)
Coffee Shop
Restaurant (special Diets Available)
Themed Dinner Nights
Wine/champagne
Fruits
Happy Hour
General
Pets Allowed
Express Check-In/Check-Out
Elevator
Non-smoking Property
Key Access
Pets Allowed (charges May Apply)
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Outdoor Recreation
Bike Tours
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Heating
Fire Extinguishers
Ironing Amenities
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Concierge Services
Massage Services
Invoices
Spa Services
Pet Bowls
Laundry Services
Tour Services
Picnic Area
Transportation
Parking Available (charges May Apply)
Shuttle Service (charges May Apply)
Valet Parking (charges May Apply)
On-site Parking
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
Fax/photocopying
All Guest Score and Reviews
9.4 /10

Superb

277 Reviews

Cleanliness
9.9
Facilities
9.2
Location
8.9
Service
10.0

Justin

Couple

10.0

The location, the staff, the service, and the food were all amazing! We are looking forward to bringing our entire family back. Being so centralized made this trip so relaxing and easy.

February 2025

Lin

Couple

10.0

Amazing, wonderful, and outstanding experience

March 2025

Christopher

Couple

8.0

We stayed here over Christmas. The hotel is situated next to the cathedral which means that everything is within easy walking distance. It is is one of the few, if not the only hotel in Florence still family-owned having been passed down through generations of the Niccolini family. Try not to judge the hotel by its unusual courtyard entry or the second-floor situated reception. Our stay in this authentic medieval hotel was very comfortable and warm. The east-facing window in our room gave us the treat of a sunrise over the mountains every morning - very romantic.

This is an authentic medieval building constructed before lifts were invented so might not be suitable for those with mobility problems. If going upstairs is not thing, you can take your chances with the rather scary lift.

March 2025

Tara

Solo Traveler

10.0

Beautiful building. Comfortable beds. Beautifully decorated room. Fantastic staff who are all very accommodating and friendly. Great breakfast. Walking distance to DUOMO, UFFIZZI, and academia gallery, great restaurants, and shops. This place is a gem!

March 2025

Catherine

group

10.0

Love that I got upgraded LOL Absolutely love the room I got (Room 6)! Huge bedroom space with a nice spacious living room next to it. Everything looks so vintage yet the bathroom is very modern!

The shower drain speed is very slow, so there might be a drain issue coming in the future...

March 2025

CATHERINE C.

Group Traveler

10.0

Love that I got upgraded LOL Absolutely love the room I got (Room 6)! Huge bedroom space with a nice spacious living room next to it. Everything looks so vintage yet the bathroom is very modern!

The shower drain speed is very slow, so there might be a drain issue coming in the future...

March 2025

Carlos

Couple

10.0

Amazing palace.

April 2025

Amy

Family with young children

10.0

Great location and amazing hotel! Staff was really friendly and accommodating. Overall fantastic stay!

April 2025

Darren

Couple

10.0

This place exceeded every expectation. The proximity to the Duomo. The incredible room service. The design of the rooms. It was perfect. The receptionist Sersena was amazing and took care of every need including ordering a cab at 5am.

That we didn’t stay longer.

May 2025

Phil

young couple

8.0

Fantastic location and welcome from staff. Excellent English spoken by all the employees we met.

The only real problem was the taxi the hotel had arrange to pick us up from the airport did not arrive and they were not aware of this until we rang from arrivals.

May 2025

Angela

Couple

10.0

Amazing room and amazing service!

May 2025

John

young couple

10.0

amazing 17th century palace which took you back in time . In the centre of town , possibly the best location of any accommodation in the heart of Florence

nothing

May 2025

Dilara

Family with young children

10.0

Serena was an angel!

May 2025

Camden

Solo Traveler

10.0

Fantastic location, lovely building that was a nice blend of historic and modern.

The WiFi was less than amazing.

May 2025

Thor

Couple

10.0

This was a gem of a property. The bed was do comfortable it was a vacation in itself. The romance of an aged structure and history just made it all worth the trip. Absolutely we will stay here again. The breakfast will set the pace of the day and you will look forward to falling in bed once your day is over. I wish we stayed longer.

As an aged building it will have small issues that are easily overcome. The staff is more than accommodating and willing to assist you if needed.

May 2025

Brian

young couple

10.0

It was in keeping with the city beautiful and fitted in with renaissance feel

Nothing

June 2025

Fung

family with young children

10.0

Excellent location, helpful staff, great breakfast, big room, jacuzzi bath.

Can’t watch Netflix or cast tv

July 2025

Tomasmyoung

young couple

10.0

The staff are wonderful and the hotel is beautiful.

If you can, I would upgrade to a larger room. Ours was very small.

July 2025

Andrew

young couple

10.0

Everything. Very helpful staff indeed, could not do enough. Great on site parking too. The room was amazing.

Nothing

July 2025

Helle

family with young children

9.0

The location was second to none. The Duomo towers above you the minute you step outside the front gate of the hotel, and all other sites of interest in Florence are within walking distance as well. At the same time, the minute you enter the hotel, the hustle and bustle of the city subsides, and you can get a welcome respite from the heat and the crowds (we were there in July; thankfully, there was excellent air conditioning in our room). The entrance, a little unusually, is on the second floor, but there is a small lift to take you up there as well as a broad stone staircase. The inside of the palazzo is stunning and authentic, yet intimate. The small breakfast room is full of frescoes and antique furniture, and it feels almost like sitting in a dining room rather than a hotel. There are only 12 rooms in the hotel, and this boutique feeling is present throughout. We had booked a junior suite but were upgraded to a suite, which was just lovely. We got the impression that they willingly do this whenever possible. Our rooms were beautiful and generous, with original floors and furniture, and it felt just right to experience the renaissance city of Florence this way. There was an espresso machine in our room, which was appreciated, and in the afternoon, there are complimentary tea and cakes in the dining room, which was a welcome touch. All of the staff were kind, down to earth and helpful, which we appreciated so much (having had other experiences at other palazzos in other cities). Upon check-in, we were shown to our room and told 'this is your home away from home for the next three days', and it truly felt that way.

Breakfast was lovely and had a decent selection of everything, and so we were surprised that the coffee was cold. When we asked for new coffee, it was immediately made, and we could also order cappucinos. However, you expect warm coffee to be readily available. We often like to make use of room service when visiting larger cities if we're tired from walking, but we felt it was a little too expensive here, which was a shame.

July 2025

Calandriello

Couple

10.0

The staff was absolutely amazing! They were so kind and helpful and accommodating. They made our trip fantastic. The hotel is just so regal. We loved it. So different.

August 2025

Helena

Couple

10.0

We truly loved the spacious room, great air conditioning, Fantastic Breakfast and the staffs second to none care and candor with me and my Love. Will return soon.

N/A

August 2025

Annabella

young couple

9.0

Extremely palatial beautiful residence well maintain & all high speck

The room was very large with lg bathroom 2 sinks 2 shower heads nice and large good hot temp ! Luxe design in the traditional manner

September 2025

Karen

Solo Traveler

10.0

Wonderful historic location!

September 2025

Thaddeus

Couple

10.0

The location was excellent. The staff were attentive and helpful. The breakfast was very good.

September 2025

Roxanne

Group Traveler

10.0

Breakfast was great, lots of good variety.

no comment

September 2025

Andrea

group

10.0

Breakfast was very good. Assortment of food was good, the only thing I would change is that I would have decaffeinated coffee by the pot so I could get a full, regular sized cup.

Said it above, the lack of decaffeinated coffee by the pot.

October 2025

andrea

Group Traveler

10.0

Breakfast was very good. Assortment of food was good, the only thing I would change is that I would have decaffeinated coffee by the pot so I could get a full, regular sized cup.

Said it above, the lack of decaffeinated coffee by the pot.

October 2025

Jennifer

young couple

8.0

It literally was a palace! Just beautiful and updated to be very comfortable. The location was perfect for us, just a couple blocks from where our son is living. We would definitely stay again.

The one drawback was that our room was facing the street and it was loud at night over the weekend. A plus and minus for staying in the heart of a very busy city.

October 2025

Uriel

with friends

10.0

Great attention from the whole staff, everything was super clean and with attention to the detail. The location could not be better. Completely recommended.

Nothing

October 2025

Anthony

Couple

10.0

Great historic facility

Nothing, everything was great

October 2025

Nancy

Group Traveler

10.0

Everything as this exceeded our expectations! This is the most unique, charming and service-oriented hotel I have experienced. They helped me prepare for my friend’s 70th birthday party. As we entered the room, there was a bBeautiful bouquet with a variety of flowers in different shades of pink-gorgeous! A box of chocolate where the box is chocolate too, a magnificent Chianti reserve wine with snacks. The location is behind the Duomo - less than a two- minute walk as you go out the door and there it is! Everything is within ten to 15 minutes! Breakfast is so delicious and elegant in the sitting room either soft music playing and they have pastries and tea in the afternoon. We stayed in room 5 and loved it! They have a restaurant right there on the corner and we had our last dinner there overlooking the Duomo-same excellent service and food! Would highly recommend as they pay attention ion to every detail! I would always stay here! What an awesome and exquisite experience!

Not one single thing! Everything was exceptional.

November 2025

Rachel

Solo Traveler

10.0

Walking distance to everything!! Helpful and friendly staff, clean rooms, spa room was incredible! Great breakfast! Great experience

No complaints

November 2025

Cathy

Couple

9.0

The room was stunning with all the Fresco's it gave a very authentic Florentine feel. The location could not have been better for us, waking up on Sunday morning to the bells from St Maria Cathedral was so special. The poetry as part of the turn down routine was such a lovely touch.

It would have been nice to have fresh complimentary water every day and not just on the day of arrival.

November 2025

Susanne

young couple

10.0

The location was perfect. So central. The room was large and very clean. Staff were wonderful and attentive. And the breakfast was delicious too it’s many options. The breakfast staff were delightful and attentive. Thank you

Nothing

November 2025

Christy

Couple

10.0

Everything is fabulous! The location, decor, staff are top notch. The beds are super comfy and our bathroom was next level! The breakfast was delicious and the sitting room was regal.

November 2025

Griffiths

Solo Traveler

10.0

The location was superb. It was my first time visiting Italy.

It was impeccable!

December 2025

Thomas

young couple

10.0

Everything!

Nothing

December 2025

Aidaleen

Couple

10.0

Great location and very nice concept. The staff is very friendly the rooms very clean and nice. The Breakfast was amazing, I will definitely stay over if I would have the chance and I will recommend it to anyone who wants to go to Florence, ??

There is nothing wrong with the property, everything is exceptional!

December 2025

Dongyeon

solo traveller

8.0

It felt like staying in a very antique castle. It is a hotel with a good location where you can see the Duomo Cathedral directly from the window. I remember how kind the man who kept the room cleaning

The refrigerator is too small. And one day, the elevator broke down, so I had to walk around, which was a bit tough.

December 2025

James

young couple

3.0

Breakfast and location was exceptional

1.Room was not soundproof as my room was “1” near reception and lounge. I can hear all talking at reception and lounge. During daytime, it was so noisy. 2. Staff were generally not friendly and kind for us.

December 2025

Paschalis

family with young children

3.0

Poor and disappointing experience overall. - When we arrived staff was all over the place, anxious, chaotic and everyone telling us a different story on where to park our car. All the while it was raining and my family had to endure all that. Then a random guy who won't even say hello to you picked up the car and we saw it through our alarm system, in different locations throughout Florence. When I asked about it, I got literally a vague reply that they are going to look into it. - The room was cold, the bathroom was cold as a fridge throughout our entire stay and also nobody did anything about it. - Wifi was not working or extremely weak during our whole stay, we had to use our phone data to do basic things. - Breakfast was a depressing experience as for the money we paid, more than 850e/night, we got a hostel type breakfast where we had to boil our own eggs. - Biggest nightmare was the elevator that wasn't working most of the times. My wife has a health issue with one of her legs so we had to climb 2 and 3 storey stairs everytime we would go for a smoke, with our 3 year old along. When we complained about it, we got the amazing reply that it only happened to us, all the while we were watching the poor elderly people going up and down the stairs 'cause of the elevator fail. - We had to beg and bargain for water, literally. We never came across anything similar in any other 5 star hotel in the world. We would ask for an extra bottle of water for our kid and we simply wouldn't get it. Biggest irony was that one day they charged us for 2 bottles of water. We asked why, they replied it is a mistake and all water is complimentary from the mini bar, only to see the charge was still there after all. We were so fed up, we paid and left without any words. - Location is not the best, but decent. You will see that all the places you wanna visit are always a 10 min walk away. - Overall, better pay other 5 star hotels with better location and service.

Disappointing overall.

January 2026

Alexander

Group Traveler

10.0

Staff and receptionist very nice

January 2026

Stephen

young couple

9.0

Lovely little hotel within metres of Piazza del Duomo. Fantastic welcoming and helpful staff. Comfortable room with al facilities you need for a city break. Very good breakfast and the bonus of afternoon tea served in the lounge every day.

Nothing

February 2026

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