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Quest Auckland Serviced Apartments

363 Queen Street | Auckland, 1010, NZ
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Quest Auckland Serviced Apartments - image 1
Highlights
Great for activities
Located in heart of Auckland
Excellent room comfort & quality
Most popular facilities
Free Wi-Fi
Air Conditioning
Family Rooms
On-site parking
Business Center

Quest Auckland Serviced Apartments - Auckland

Featuring a private balcony with park or city views, Quest Apartments Auckland are only 10 minutes’ walk from Skycity Casino. Laundry facilities and a kitchenette or kitchen are standard in all apartments. Located on Queen Street in Auckland CBD (Central Business District), Quest Serviced Apartments – Auckland are only 5 minutes’ walk from Civic Theater and 15 minutes’ walk from Viaduct Harbor.

Auckland Airport is a 25-minute drive away. Each modern apartment has a seating area with cable TV. The spacious bathroom features a hairdryer and guest toiletries.

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Rooms Types
One-Bedroom Apartment room in Quest Auckland Serviced Apartments
Room Details
One-Bedroom Apartment
1 Full bed 47m² Type: Apartment
Internet facilities Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Kitchenette Suit press Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Washing machine Video Extra long beds (> 6.5 ft) Walk-in closet Kitchen Wireless internet Private pool Toaster Bidet Game console - Xbox 360 Game console - PS3 Ocean view Lake view Mountain view Electric blankets Additional bathroom Blu-ray player Coffee machine City view Entire unit wheelchair accessible Baby safety gates Adapted bath Roll-in shower Walk-in shower Infinity Pool Pool towels Shallow end Wine/Champagne Bottle of water Streaming service (like Netflix) Fire extinguisher Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

Select dates to see prices

Two-Bedroom Apartment room in Quest Auckland Serviced Apartments
Room Details
Two-Bedroom Apartment
1 King bed,2 Twin bed 80m² Type: Apartment
Internet facilities Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Kitchenette Balcony Suit press Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Washing machine Video Extra long beds (> 6.5 ft) Walk-in closet Kitchen Wireless internet Private pool Toaster Bidet Game console - Xbox 360 Game console - PS3 Ocean view Lake view Mountain view Electric blankets Additional bathroom Blu-ray player Coffee machine City view Entire unit wheelchair accessible Baby safety gates Adapted bath Roll-in shower Walk-in shower Infinity Pool Pool towels Shallow end Wine/Champagne Bottle of water Streaming service (like Netflix) Fire extinguisher Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

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Studio room in Quest Auckland Serviced Apartments
Room Details
Studio
1 Queen bed 34m² Type: Studio
Internet facilities Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Kitchenette Balcony Suit press Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Video Extra long beds (> 6.5 ft) Walk-in closet Kitchen Private pool Toaster Game console - Xbox 360 Game console - PS3 Ocean view Lake view Mountain view Electric blankets Additional bathroom Coffee machine City view Entire unit wheelchair accessible Baby safety gates Adapted bath Roll-in shower Walk-in shower Infinity Pool Pool towels Shallow end Bottle of water Streaming service (like Netflix) Fire extinguisher Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

Select dates to see prices

Two-Bedroom Executive Apartment room in Quest Auckland Serviced Apartments
Room Details
Two-Bedroom Executive Apartment
2 Twin bed,1 Queen bed 80m² Type: Apartment
Internet facilities Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Kitchenette Balcony Suit press Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Washing machine Video Extra long beds (> 6.5 ft) Walk-in closet Kitchen Wireless internet Private pool Oven Toaster Bidet Game console - Xbox 360 Game console - PS3 Ocean view Lake view Mountain view Electric blankets Additional bathroom Blu-ray player Coffee machine City view Entire unit wheelchair accessible Baby safety gates Adapted bath Roll-in shower Walk-in shower Infinity Pool Pool towels Shallow end Wine/Champagne Bottle of water Streaming service (like Netflix) Fire extinguisher Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free gym access Access to private pool

Select dates to see prices

Guest Score and Reviews
8.5 /10

V. good

1239 Reviews

Cleanliness
8.6
Facilities
9.3
Location
8.7
Service
8.6

Kelvin

Solo Traveler

8.0

Great value for money, great location. More like an apartment than a hotel, fantastic room.

March 2025

Winter

Couple

8.0

Location was great in the CBD Well appointed serviced apartment with basic kitchen facilities to enable food preparation Clean facilities and serviced daily Great view from our small balcony Staff kindly facilitated a very late (10.30 pm) check-in with clear instructions on how to access our room and key card

Only concern was that a guest in the room next door was smoking on their balcony next to ours and the hotel is designated non-smoking

March 2025

Services & Facilities

Most popular facilities
Free Wi-Fi
Air Conditioning
Family Rooms
On-site parking
Business Center
More Amenities
Accessibility
Accessible Parking
Activities & Things to do
Live Entertainment
Temporary Art Galleries
Fitness Activities
Fitness Center
Fitness Classes
Food & Drinks
Vending Machine
General
Express Check-In/Check-Out
Elevator
Non-smoking Property
Electronic Room Key
Private Check-in/check-out
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Babysitting/Child Services
Media & Technology
Free Wi-Fi
Room Amenities
Safety Deposit Box
Air Conditioning
Trouser Press
Heating
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Grocery Delivery
Designated Smoking Area
Invoices
Laundry Services
Transportation
Parking Available (charges May Apply)
Indoor Parking (charges May Apply)
On-site Parking
Electric Vehicle Charging Station
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Business Center
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 1 year old stay for NZD 15 per person per night when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. People no matter the age stay for NZD 40 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Quest Auckland Serviced Apartments FAQs

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Check Availability
All Amenities
Accessibility
Accessible Parking
Activities & Things to do
Live Entertainment
Temporary Art Galleries
Fitness Activities
Fitness Center
Fitness Classes
Food & Drinks
Vending Machine
General
Express Check-In/Check-Out
Elevator
Non-smoking Property
Electronic Room Key
Private Check-in/check-out
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Babysitting/Child Services
Media & Technology
Free Wi-Fi
Room Amenities
Safety Deposit Box
Air Conditioning
Trouser Press
Heating
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Grocery Delivery
Designated Smoking Area
Invoices
Laundry Services
Transportation
Parking Available (charges May Apply)
Indoor Parking (charges May Apply)
On-site Parking
Electric Vehicle Charging Station
Health Services
Process In Place To Check Health Of Guests
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Business Center
Fax/photocopying
All Guest Score and Reviews
8.5 /10

V. good

1239 Reviews

Cleanliness
8.6
Facilities
9.3
Location
8.7
Service
8.6

Kelvin

Solo Traveler

8.0

Great value for money, great location. More like an apartment than a hotel, fantastic room.

March 2025

Winter

Couple

8.0

Location was great in the CBD Well appointed serviced apartment with basic kitchen facilities to enable food preparation Clean facilities and serviced daily Great view from our small balcony Staff kindly facilitated a very late (10.30 pm) check-in with clear instructions on how to access our room and key card

Only concern was that a guest in the room next door was smoking on their balcony next to ours and the hotel is designated non-smoking

March 2025

Brent

Couple

9.0

Great facilities, our room had a kitchenette with fridge, air conditioning, and full laundry facilities in the bathroom. All of which came in handy on a hot week in Auckland!

Can’t really complain, but if I have to, it’s just in that slightly annoying spot halfway up the hill on Queen Street.

March 2025

Sheila

Group Traveler

9.0

The location was perfect for our stay.

March 2025

Katey

Family with young children

7.0

First impressions were fantastic, super friendly reception staff, who were very helpful and accommodating. Lovely big room with all of the facilities (full kitchen, washer and dryer in bathroom, comfortable couch and chairs), plenty of space to sit and work, eat etc if required, ambient music playing on the TV on arrival along with weather and wifi info, Aircon on waiting for arrival, clean and tidy, with modern fresh decor, Lovely outlook over Myers park where live music was playing on Saturday afternoon, plenty of plugs including USB-A & C on desk, Tim tams and coffee pod machine in room on first day was a lovely touch, very accessible location at the start of the Queen street hill with a 10min walk to sky tower and 20min walk to waterfront with lots of great shopping and stores on the way. Overall great stay for a very reasonable price.

- Beware there is a nightclub right across the road, Saturday night was noisy (even from higher level) and hard to sleep until the wee hours when the club closed - some people may enjoy this nightlife obviously though. - Balcony is small (at least in the room we stayed) only big enough to just stand out on, so if this is a highlight of booking for you, don't count on this. - Couldn't get oven to heat in our room. - Long wait for elevator in the morning (8.25am), and only ever appeared to be one out of two working at a time? We almost were late to make our tour pick up - Another guest advised they had a 17 min wait the day prior. So account for plenty of time at this time in the morning if you have time sensitive engagements. - Room Servicing left a lot to be desired - had to make multiple trips to reception for extra amenities. First day our room was missed being serviced all together (though reception staff were very apologetic and accommodating), and the second day it was serviced, but majority of items used were not refreshed (i.e. milk which was low after not having been replaced the day before either, hot chocolate sachets that were used the night before etc, complementary bathroom supplies - was empty packaging left in drawer to begin with and then were not refreshed throughout our 3 night stay, even when i had thrown the packaging out) Coffee pods for machine were only on first day/arrival and had to purchase more if required, should be included in daily room cost if being offered, not per stay. Sheets were not refreshed, was not aware this wouldn't be completed, dishes were washed but not put away. Not major things by any means and the room was still clean and tidy, but it's the little things and felt slightly let down after great first impressions in every other aspect.

March 2025

Hannah

Couple

9.0

Close to Spark Arena

Road works was disturbing sleep but that can’t be helped.

March 2025

Tamara

Couple

7.0

Convenient location, walk to shops, restaurants and bars and Marina area. Easy parking for the hire car. Room was clean and modern. View over park.

We were woken early in the morning by people on our floor chatting for extended period of time in the hall way.

March 2025

Barbara

Couple

9.0

Quiet Very clean tidy and well appointed

Bit confused about the parking

March 2025

Zealand

Family with young children

10.0

Grey property, staff were amazing! We had the best time and will definitely be back!! :)

March 2025

Frederick

Couple

10.0

Easy shuttle bus ride from the airport to the hotel. Very nice room with laundry facilities as a bonus. Walking distance to the city and attractions.

March 2025

Pauline

Couple

9.0

We enjoyed our stay. The staff were helpful and friendly. The appartment was comfortable with very good facilities. The location was convenient; a short walk to the city centre. If we return to Auckland we would book this place again.

Nothing

March 2025

Amber-jayne

Business Traveler

10.0

Really lovely helpful staff. Clean comfortable furniture. Good location for what we needed.

Noisy at night from the street adjacent.

March 2025

James

Solo Traveler

10.0

Very comfortable and clean

March 2025

Phil

Couple

7.0

Free coffee

Car park was difficult to park spaces very narrow

March 2025

Philip

Family with young children

9.0

Close to town with easy access

Rooms look a bit tired. No soap or hair shampoo left in shower and coffee etc wasn’t replenished

March 2025

Anonymous

Solo Traveler

10.0

Great location, nice size room, good patio views

March 2025

Michelle

Couple

10.0

A fairly recent refurbished apartment, made all the difference- modern bathroom and the apartment was well equipped with Kitchenette, easy to reheat food etc and make a cuppa, the small verandah was all that was needed to see the park view and get some fresh air and watch the sensational sunsets.. It was very quite for a City although we were at the rear and avoided traffic noise.

March 2025

Amanda

Couple

8.0

Location was close to the main city centre without being too busy. Sene ( hope I have correct spelling ) at the front reception made our stay memorable. So friendly and took the time to give us great suggestions for dinners and places to go.

Aircond drips onto the balcony, perhaps some piping could run it away from area where you stand.

March 2025

Steve

Family with young children

10.0

Top floor room with magnificent views. Super friendly staff and convenient and cheap parking. Highly recommend.

Nothing

March 2025

Anousone

Couple

8.0

Offered a gym facility down the road, and close to shops and eateries.

Parking not free for guests.

March 2025

Michael

Couple

8.0

A great convenient location which is central to many interesting things.

Nothing.

March 2025

Jackie

Couple

8.0

Location and staff were lovely

March 2025

Tetsuya

Couple

10.0

Staff were very kind. Everything we need to stay was ready. So, we could enjoy cooking by ourselves.

It was tough to walk on steep slopes from city center. But THIS is Auckland.

March 2025

Kathryn

Couple

9.0

Outstanding helpful staff

March 2025

Nakita

Group Traveler

10.0

It is in a fantastic location, easy to find and quick to walk or taxi/uber from. It had an underground secure parking garage available which we required to keep travelling items safe. There was Minimal noise in the rooms, and two lifts to use. The rooms and overall apartment was spacious and very clean. The beds were also super comfy and the room had all the amenities we required. The staff were super friendly and helpful and the overall presentation was welcoming.

N/A

March 2025

Jones

Business Traveler

9.0

I travel often, and always enjoy staying at quest hotels, this one was one of the better ones

I found having multible quests on queen street difficult , for food delivery and friends finding me, they had difficulty

April 2025

Kim

Group Traveler

10.0

We stayed there earlier in the month before we began our New Zealand adventures. Fabulous staff, well equipped apartment, and great location! And parking right next-door!

Nothing. All was great!

April 2025

Lauren

Couple

10.0

Amazing friendly staff were the biggest stand out for us. Fabulous service.

April 2025

Richard

Couple

7.0

Great stopping off point on our NZ trip. Plenty of good restaurants close by.

April 2025

Tracy

Couple

9.0

Only stayed one night, very clean, modern spacious, and in the room a nice little touch, of 2 Tim tams awaiting with a choices of teas, coffee, hot choc. It's right in the heart of a bustling city so there is to be expected traffic noise but quietens overnight. An enjoyable stay. The staff were excellent, friendly, polite and very professional.

Nothing

April 2025

Leonie

Couple

8.0

ideal for central city. Room very clean - good shower, great kitchen, surprisingly quiet

TV channels were limited, cleaners did not refresh tea and coffee, shortage of plates and no cutlery

April 2025

Sophie

Group Traveler

7.0

Location close to the Domain and city attractions. Good sized apartment for four friends.

N/A

April 2025

Kerry

Group Traveler

9.0

Great accommodation, staff very helpful. Walking distance to Auckland Tower

April 2025

Dianne

Family with young children

10.0

Friendly service very helpful

Carpark very tight to get around

April 2025

Jane

Couple

8.0

Great location and close to where we needed to be. Underground secure car park was good. We got put in one of the higher level rooms which gave us a great view of the city and park. Staff were helpful and room was perfect for what we needed.

April 2025

Carol

Couple

8.0

Handy location. Friendly staff.

April 2025

Kardas

Group Traveler

9.0

Convenience. Cleanliness

Had a drain issue with the shower

April 2025

Travis

Family with young children

6.0

It was just on the outskirts of the city which was nice.

It wasn’t anything fancy, just a two bedroom apartment.

April 2025

Leah

Family with young children

8.0

Great service. Big room exactly what we wanted for our family holiday and great location. Staff were super friendly and helpful nothing was a problem. They even brought round some Easter eggs on Easter Day for the kids.

The rooms could do with a freshen up paint etc

April 2025

Nicky

Family with young children

9.0

The apartment was awesome

April 2025

Sandy

Group Traveler

7.0

All went well

Cant recall anything that could have been better.

April 2025

Rupali

Couple

9.0

Room was spacious and tidy. Liked the TimTam biscuits provided.

April 2025

Dayle

Family with young children

9.0

Good layout

Facilities needed a little maintenance

April 2025

Jennifer

Couple

10.0

The views were lovely from west facing 12th floor. Location good, convenience store and takeaway food nearby. Car park $30 a day but we used the ferries and our feet to get around.

I would choose closer to the waterfront as this was up a hill and tiring after a day sightseeing.

April 2025

Sarah

Group Traveler

8.0

Great facilities for a the price, only complaint was the night time street noise but that is not unexpected considering the location

April 2025

Jenny

Solo Traveler

8.0

Great location, the apartment style equipped with many features I enjoyed using.

The kitchen area is too small to provide enough surface area for any cooking. The washer and dryer are in the bathroom. When using the dryer, you need to turn on the bathroom vent in order to vent out the hot moisture from the dryer. The first I used the dryer and didn’t turn on the vent, the bathroom became a sauna. Would be nice to put a note on the dryer.

April 2025

Louise

Business Traveler

8.0

We liked this Quest, the rooms are spacious and have everything you need for a few days. The fridge is not behind a cupboard which is great. There’s place in the bathroom to put stuff! Super handy to some great little restaurants, AK art gallery and shopping. Our room had a good view of the park below and the city.

Overhead cupboards in the kitchenette are a bit restrictive.

May 2025

John

Family with young children

9.0

Lovely people in reception. I appreciated the e-mail organisation of beds.

This is very petty but it would have been great to get more coffee pods on day 2.

May 2025

Lisa

Family with young children

7.0

The receptionist was nice

The facility is old, the bed springs loose, may need the replacement. The cleaning not really good, didn’t collect the rubbish every day, and didn’t provide the toiletries every day

August 2025

Karyn

Family with young children

10.0

The property was beautiful and clean and had great fuse on the 16th floor

There was nothing we didn’t like

August 2025

Irene

Family with young children

8.0

Very friendly and helpful staff. Gr8 location. Unit was well equipped and clean.

Water tasted like filter wasn't working, even after boiling jug could taste the chlorine. Only 4 coffee capsules for 4 people for 2 nights.

October 2025

miguel

Family with young children

9.0

Clean room with all the amenities and all the space we needed, location was nice with walking distance to sky tower and the harbour, plenty of restaurants and markets nearby

there is a club across the road that can be disturbing at a weekend night if your room is facing the street, if you need to sleep early you might need some earplugs

November 2025

Dale

Couple

8.0

Well fitted out apartment

My husband got trapped in the lift because he went without the key card.

November 2025

Natalia

Couple

10.0

Has everything you need in your room including washer and dryer and a little kitchenette! Comfy bed!

Close to a busy street which can get noisy and you have to book a parking spot beforehand as it can fill up.

December 2025

Stephen

Solo Traveler

9.0

Very well appointed and the washer and dryer in the unit (with soap!) was lovely. The knives actually had an edge -- a rarity in stays with kitchens.

The street noise from my unit (low and facing the street) was annoying. Traffic until late and someone singing at 3:00 am was less than stellar. Book a room from x01-x05 and be on the non-street facing side, and it'll be much better.

December 2025

Flordeliza

Couple

8.0

Location and room.

None

December 2025

Neil

Couple

8.0

Room was clean, tidy and quiet

December 2025

Tim

Family with young children

10.0

Location, staff and view

January 2026

Lan

Couple

9.0

Excellent location with everything close by. The underground parking was very convenient, and the complimentary access to CityGym was a great bonus. We arrived early in the morning at 7am, and the front desk kindly granted us an early check-in, which was a fantastic gesture—especially for guests arriving on overnight flights—so we didn’t have to wait until 2pm while feeling exhausted.

The only downside was that the air conditioning was located only in the living room. The bedroom didn’t have its own A/C, so we had to sleep with the door open to stay cool. This wasn’t ideal, especially if one person wanted to rest early while another stayed up in the living room with the TV and lights on.

January 2026

Henry

Group Traveler

9.0

Amazing view of Auckland City and the Skytower from every window in the apartment. Very clean and tidy, great staff and service. Good size.

January 2026

Sayi V. K.

Couple

4.0

Room was ok. Happy with facilities in the room - washing machine,drier

fitness center hours and location

January 2026

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