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The Sebel Auckland Viaduct Harbour

85-89 Custom Street West | Auckland, 1010, NZ
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The Sebel Auckland Viaduct Harbour - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Auckland
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Free Wi-Fi
Family Rooms
Hot tub/Whirlpool

The Sebel Auckland Viaduct Harbour - Auckland

This 4-star hotel is centrally located alongside the Viaduct Harbor, in Auckland CBD (Central Business District). The Sebel Auckland Viaduct Harbor is within 10 minutes' walk of a variety of shopping and dining options. The Sebel Auckland Viaduct Harbor offers an intimate setting and features panoramic views of the marina, Harbor Bridge and the city.

Accommodations options include luxury suites and apartments that include an LCD TV and a furnished balcony offering views of the harbor or the city.

Rooms Types
One-Bedroom Queen Suite with Marina View room in The Sebel Auckland Viaduct Harbour
Room Details
One-Bedroom Queen Suite with Marina View
1 Queen bed 50mยฒ Type: Suite
Internet facilities Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Kitchenette Balcony Suit press Spa tub Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Washing machine Video Extra long beds (> 6.5 ft) Walk-in closet Kitchen Wireless internet Private pool Toaster Bidet Game console - Xbox 360 Game console - PS3 Ocean view Lake view Mountain view Electric blankets Additional bathroom Blu-ray player Coffee machine City view Upper floors accessible by elevator Adapted bath Roll-in shower Walk-in shower Infinity Pool Bottle of water Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

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One-Bedroom Queen Suite with City View room in The Sebel Auckland Viaduct Harbour
Room Details
One-Bedroom Queen Suite with City View
1 Queen bed 46mยฒ Type: Suite
Internet facilities Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Kitchenette Balcony Spa tub Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Washing machine Video Extra long beds (> 6.5 ft) Walk-in closet Kitchen Wireless internet Private pool Toaster Bidet Game console - Xbox 360 Game console - PS3 Ocean view Lake view Mountain view Electric blankets Additional bathroom Blu-ray player Coffee machine City view Baby safety gates Adapted bath Roll-in shower Walk-in shower Infinity Pool Bottle of water Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Private check-in/out in the executive lounge

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Queen Studio Suite with City View room in The Sebel Auckland Viaduct Harbour
Room Details
Queen Studio Suite with City View
1 Queen bed 35mยฒ Type: Suite
Internet facilities Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Kitchenette Balcony Spa tub Desk Shared bathroom Sitting area DVD player Microwave Dishwasher Washing machine Video Extra long beds (> 6.5 ft) Walk-in closet Kitchen Wireless internet Private pool Toaster Game console - Xbox 360 Game console - PS3 Ocean view Lake view Mountain view Electric blankets Additional bathroom Blu-ray player Coffee machine City view Baby safety gates Adapted bath Roll-in shower Walk-in shower Infinity Pool Bottle of water Key access Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Private check-in/out in the executive lounge

Select dates to see prices

Deluxe One-Bedroom Suite with Marina View room in The Sebel Auckland Viaduct Harbour
Room Details
Deluxe One-Bedroom Suite with Marina View
1 Queen bed 72mยฒ Type: Suite
Internet facilities Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Kitchenette Balcony Suit press Spa tub Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Dishwasher Washing machine Video Extra long beds (> 6.5 ft) Walk-in closet Kitchen Wireless internet Private pool Toaster Bidet Game console - Xbox 360 Game console - PS3 Ocean view Lake view Mountain view Electric blankets Additional bathroom Blu-ray player Coffee machine City view Upper floors accessible by elevator Adapted bath Roll-in shower Walk-in shower Infinity Pool Bottle of water Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

Select dates to see prices

Guest Score and Reviews
7.8 /10

Good

975 Reviews

Cleanliness
8.3
Facilities
7.5
Location
7.3
Service
8.4

Janet

solo traveller

10.0

Location. Spacious rooms, well equipped for a 4 night stay. I upgraded to a queen suite with harbour view. So glad I did..like an apartmentโ€ฆwasher and dryer, full kitchen. 2 balconiesโ€ฆoverlooking the harbour. Perfect. There were lots of bars, restaurants below the hotel..but noise was not an issue. Nighttime with the Harbour lights was magical.

Loved everything. Did not mind at all that there is no restaurant..therefore no breakfast option. Lots of places close by..or, fruit, yogurtโ€ฆcoffee in room.

November 2025

janet

Solo Traveler

10.0

Location. Spacious rooms, well equipped for a 4 night stay. I upgraded to a queen suite with harbour view. So glad I did..like an apartmentโ€ฆwasher and dryer, full kitchen. 2 balconiesโ€ฆoverlooking the harbour. Perfect. There were lots of bars, restaurants below the hotel..but noise was not an issue. Nighttime with the Harbour lights was magical.

Loved everything. Did not mind at all that there is no restaurant..therefore no breakfast option. Lots of places close by..or, fruit, yogurtโ€ฆcoffee in room.

November 2025

Services & Facilities

Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Free Wi-Fi
Family Rooms
Hot tub/Whirlpool
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Languages spoken
English
Media & Technology
Free Wi-Fi
Room Amenities
Safety Deposit Box
Kitchen
Shared Kitchen
Fire Extinguishers
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Massage Services
Bicycle Parking
Invoices
Laundry Services
Swimming & Soaking
Water Sports
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Transportation
Parking Available (charges May Apply)
Parking Available
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Private parking is possible on site (reservation is not possible) and costs NZD 40 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 16 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

The Sebel Auckland Viaduct Harbour FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Languages spoken
English
Media & Technology
Free Wi-Fi
Room Amenities
Safety Deposit Box
Kitchen
Shared Kitchen
Fire Extinguishers
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Massage Services
Bicycle Parking
Invoices
Laundry Services
Swimming & Soaking
Water Sports
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Transportation
Parking Available (charges May Apply)
Parking Available
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
7.8 /10

Good

975 Reviews

Cleanliness
8.3
Facilities
7.5
Location
7.3
Service
8.4

Janet

solo traveller

10.0

Location. Spacious rooms, well equipped for a 4 night stay. I upgraded to a queen suite with harbour view. So glad I did..like an apartmentโ€ฆwasher and dryer, full kitchen. 2 balconiesโ€ฆoverlooking the harbour. Perfect. There were lots of bars, restaurants below the hotel..but noise was not an issue. Nighttime with the Harbour lights was magical.

Loved everything. Did not mind at all that there is no restaurant..therefore no breakfast option. Lots of places close by..or, fruit, yogurtโ€ฆcoffee in room.

November 2025

janet

Solo Traveler

10.0

Location. Spacious rooms, well equipped for a 4 night stay. I upgraded to a queen suite with harbour view. So glad I did..like an apartmentโ€ฆwasher and dryer, full kitchen. 2 balconiesโ€ฆoverlooking the harbour. Perfect. There were lots of bars, restaurants below the hotel..but noise was not an issue. Nighttime with the Harbour lights was magical.

Loved everything. Did not mind at all that there is no restaurant..therefore no breakfast option. Lots of places close by..or, fruit, yogurtโ€ฆcoffee in room.

November 2025

Rodney

young couple

10.0

Clean, comfortable and awesome location

December 2025

Lau

young couple

9.0

Convenience of location, clean, pleasant staff. Only one night but would stay again if rate on special.

Concerned about nearby parking when Downtown carpark goes, otherwise great

December 2025

Jill

family with young children

7.0

Excellent location for restaurants, public transport-ferrys and train and shops

Noise until 4am from bars

December 2025

Nadine

family with young children

10.0

Great location plenty of room in the suite

Not one single thing

December 2025

Gail

family with young children

8.0

Great location . Walking distance to Britomart . Supermarket and shopping . Self contained unit with cooking and laundry facilities in the unit .

Bit of work needed around the shower bath . However itโ€™s clean and had lots of hot water for a bath

December 2025

Stacey

young couple

10.0

Location. Best in Auckland. Just where you want to be

Car parking. Missed out and had to find public car parking

December 2025

Lisa

family with young children

4.0

It was clean and comfortable

I paid for a room with a washing machine and dryer specifically but when I got into the room, it was just a standard room. I was bitterly dossapointed as i paid extra! After just arriving back into the country I was super tired. Reception was busy and i found changing rooms just too much.

December 2025

Ian

young couple

7.0

Location is great down by the water, the rooms are are bit tired now and need a re-fit to be modern.

I forgot about the undesirable dodgy people that lurk around downtown at night time, it makes you watch your back if you go out at all.

December 2025

April

review category business travellers

9.0

Location is awesome, rooms are big.

No breakfast option and the beds are a little small.

December 2025

Max

young couple

8.0

Fantastic location right in the heart of the viaduct.

The room needed a better clean, Some food left from a previous guest. Room was great, begin to show its age still good

December 2025

Sherri

Couple

10.0

Ideally situated property with the essential amenities

December 2025

Pare

young couple

8.0

Location was awesome โ˜บ๏ธ Right in town

Itโ€™s a bit outdated Especially the bathroom

December 2025

Nathan

family with young children

9.0

Location was good

I paid extra for a room with a view of the marina. Was disappointed it was on floor 1, which provided no privacy as we were eye level with the people in the pubs. Wouldn't bother next time.

December 2025

Parsons

young couple

1.0

There was no BREAKFAST ABSOLUTELY NOTHING

Everythingdull

December 2025

Belinda

young couple

6.0

Close to all amenities and the mall.

Poor standard of cleanliness; stains on the couch & rubbish under the couch cushions.

December 2025

Emily

Couple

4.0

The location was fabulous, it was the only good thing about it.

The bed was absolutely terrible, furniture must be over 15 years old and needs replacing, and housekeeping rarely did anything in the few nights we were there. It took 30 minutes calling multiple numbers to finally get basics replenished. We were kept up all night from the local nightlife which is fair because of the location but double glazing needs to be put in place to limit the noise. It was shockingly bad for the price we paid - location wise itโ€™s brilliant but will never stay there again. A lot of work is needed to elevate this property to what it should be in its location.

December 2025

parsons

Couple

1.0

There was no BREAKFAST ABSOLUTELY NOTHING

Everythingdull

December 2025

Charles

young couple

10.0

Location was perfect

Can be noisy but thatโ€™s to be expected because of itโ€™s proximity to bars and restaurants

December 2025

Bettina

Solo Traveler

9.0

Location and staff

Could be cleaner

December 2025

Leigh

young couple

10.0

Fantastic location. All perfect for the occasion.

December 2025

Lorraine

Couple

10.0

The room and having laundry facilities in the room

Pillows

December 2025

Potter

family with young children

10.0

Everything. Excellent place to stay and central to everything at the Viaduct and downtown Auckland. Will stay again.

N/A

December 2025

Cecilia

young couple

2.0

Location. Unfortunately that was it.

We noticed as soon as we walked into our room that it was dated, tired and not well maintained. But given it was only one night we thought 'oh well'. The tiles in the kitchenette were cracked and the carpet was stained. But the next day, we noticed when using the shower there was a huge black mould / leak issue above rhe shower. The bathroom sink didn't drain properly, and the bubbles from the shower came up through the floor drain. The grout was mouldy. We let reception know, who sort of apologised. Genuninely, this room (505), should be decommissioned and not booked moving forward. This hotel, based on our stay is maybe a 3 star, if not lower. Not 4 stars and not value for money. The photos on Booking.com do not match the room we booked.

December 2025

William

young couple

8.0

Location. Views. Sun.

Time to spend some money - an upgrade would help - the rooms are a little tired.

December 2025

Braden

young couple

5.0

Comfortable enough for a small stay

Mould on the roof of the shower and stains on the carpet.

December 2025

Nicky

family with young children

7.0

The rooms were nice and spacious, brilliant that dishwasher tablets and washing power was provided, the kitchen could have provided more utensils and cooking seasoning, as travelling through salt, pepper etc would have been a nice touch, overall very good.

January 2026

nicky

Family with young children

7.0

The rooms were nice and spacious, brilliant that dishwasher tablets and washing power was provided, the kitchen could have provided more utensils and cooking seasoning, as travelling through salt, pepper etc would have been a nice touch, overall very good.

January 2026

Penny

solo traveller

7.0

Location, staff and value for money

Decor a bit tired

January 2026

Tamrynne

young couple

7.0

Central location Aircon Decent sized bed

Felt dated

January 2026

Anonymous

family with young children

8.0

Very good location in the central part of city

January 2026

Athol

young couple

7.0

Convenience to Viaduct Harbour restaurants area, downtown, ferries and proximity to Princess Wharf cruise terminal. Also liked the kitchenette, large bathroom and spacious room. Also appreciated the early check in so so could drop our luggage, change and head out for the day.

The double bed was a little small for our liking. A little maintenance is due on cabinetry in kitchenette and robes. Doors are not closing properly.

January 2026

Eloise

solo traveller

10.0

Great location. Very clean and spacious room. Nice toiletries.

January 2026

Helen

family with young children

5.0

The location and staff were great

The city view was a carpark. The shower had mold in it and i had to ask for it to be cleaned. The bed was not comfortable. I had to call reception to get power to the washer/dryer. Overall it was not what we expected. All other hotels we used in NZ were great. Definately not what we expected from the Sebel.

January 2026

Michael

young couple

7.0

Great location

The apartments are due for a refurb as feel a little tired and dated

January 2026

Tina

young couple

10.0

Fantastic will be coming back for sure. The location is right in the viaduct.

We found the bed a bit hard.

January 2026

Tania

Group Traveler

4.0

Love the location to Auckland waterfront & Viaduct. And parking @ $50. Parking costs wavered by staff when described our disappointing experience as below.

Given ground floor rooms. Got 1 room moved to 2nd floor but was tucked in corner of building with little view & no door from lounge opening to balcony. And bed was very soft. 2nd room smelled strongly of alcohol & cigarettes. 3rd room was directly above band that played till 1am. Too loud to sleep. Have stayed at sebel for over 10 years now and usually have lovely room, higher level with lounge door opening to balcony with central view of viaduct yachts. Booked 4 months in advance too.

January 2026

Gary

young couple

7.0

Perfect location for the Viaduct and CBD. Room for that location is now dated. Bed was comfy

No USB points, not only do you require phone cable, take a charger too. Room was more dated than expected. Other room especially facing the marina may have been better. However for one night only it was acceptable.

January 2026

Darren

young couple

7.0

Location close to Viaduct Harbour, ferry and city was great.

Was difficult to sleep at night with bars open until late and music and noise escalated over the night. Didnโ€™t expect that.

January 2026

Shayna

young couple

10.0

Location, great customer service!

The noise from outside on Friday and Saturday night leaked in

January 2026

GARY

Couple

7.0

Perfect location for the Viaduct and CBD. Room for that location is now dated. Bed was comfy

No USB points, not only do you require phone cable, take a charger too. Room was more dated than expected. Other room especially facing the marina may have been better. However for one night only it was acceptable.

January 2026

Tricia

young couple

8.0

Great location Right next to the harbour The room had a washing machine & drier which was a bonus

All good, however no breakfast available at the hotel.

January 2026

Anwar

family with young children

9.0

everything was perfect

additional cost of parking car

January 2026

anwar

Family with young children

9.0

everything was perfect

additional cost of parking car

January 2026

Amanda

young couple

7.0

Great location as we were going on a cruise. The apartment style also suited us due to luggage.

Some of the walls where a bit grubby

January 2026

Matasiva

family with young children

10.0

The view from the top floor and ease of access. Staff were friendly and helpful.

The city view lol

January 2026

Anna

young couple

8.0

Brilliantly located in the happening area with bars and restaurants.

Side view of the port was great but only really visible from part of the sitting room or the balcony.

January 2026

Salmon

young couple

7.0

Fantastic location on the waterfront. Surrounded by restaurants and bars and looking out over the boats and marina. Spacious well equipped room - soft bed and power shower ! The Giraffe restaurant downstairs has a great view of the marina and we sampled the food on several occasions. Overall the portions were good and tasty, and service was excellent. Parking in the basement easily accessible, but 45 dollars a day.

Of course the downside of a great location in the middle of the action is late night noise !!

January 2026

Sue

group

3.0

Nothing to start with, then we were shifted on day 2 of our stay First room was terrible, tiny, unclean, tiny bed, expensive the second room was acceptable and clean and value for $$

I have mentioned this before the carpets are dirty the showers need scrubbed for mold in the grout, floor tiles are broken and cracked in the service areas, specifically kitchens the hallways are terrible dirty and need cleaned, I mentioned this to the Assistant Manager when I took him to review what I considered was in appropriate for the $$ charged and he said that he didn't set the pricing, but I was more concerned at the state of the place, its shabby and needs sorting

January 2026

Dylan

young couple

3.0

The location was great for quick access to the viaduct.

The room was extremely overpriced for what it offered. It was outdated, cramped, soaps were empty, basic supplies (bathroom and kitchenette) were missing and it felt unclean.

January 2026

Tariqali

group

10.0

Location and cleanliness

Nothing

January 2026

Lukas

group

10.0

Location and spacious

January 2026

Luke

young couple

8.0

Location, clean, bed was good

Shower bad pressure and not hot enough

January 2026

Danielle

young couple

6.0

Good location

Bit dated and overpriced

January 2026

Tayzia

young couple

5.0

For a overnight stay it was ok. The location was convenient as it was right on the viaduct close to bars and restaurants

Hot water didnโ€™t last long had to wait for the water to heat back up but didnโ€™t take too long. Limited parking in their parking garage otherwise had to park in the public car parks down the street. Couldnโ€™t chromecast or connect my phone to the TV to watch movies

January 2026

Stephanie

young couple

10.0

Room was spotless and had full facilities should you want to cook your own breakfast etc on longer stays. Very close to Marina end of the city..literally through back doors !!! Highly recommend the hotel and we will be using again for sure.

Breakfast. Was very limited choice for those staying at the hotel, as you go to the Giraffe restaurant next door, and my scrambled eggs were more like an omelette. More choices would be nice. But, saying that, staff were really pleasant and super attentive.

February 2026

Lorina

group

8.0

The room was very spacious. Room was very clean and there was some free coffee and a mini bar stocked with drinks.

I did not like being told there was no carpark for my car and I had to drive two blocks to find a carpark building in the CBD for the night which caused me extra stress and cost money.

February 2026

Miller

family with young children

9.0

Excellent location

Off site gymnasium

February 2026

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