This 4-star hotel is centrally located alongside the Viaduct Harbor, in Auckland CBD (Central Business District). The Sebel Auckland Viaduct Harbor is within 10 minutes' walk of a variety of shopping and dining options. The Sebel Auckland Viaduct Harbor offers an intimate setting and features panoramic views of the marina, Harbor Bridge and the city.
Accommodations options include luxury suites and apartments that include an LCD TV and a furnished balcony offering views of the harbor or the city.
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7.8/10
Good
975 Reviews
Location. Spacious rooms, well equipped for a 4 night stay. I upgraded to a queen suite with harbour view. So glad I did..like an apartmentโฆwasher and dryer, full kitchen. 2 balconiesโฆoverlooking the harbour. Perfect. There were lots of bars, restaurants below the hotel..but noise was not an issue. Nighttime with the Harbour lights was magical.
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Good to know
Check-in
from 14:00
Check-out
until 14:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Auckland Station1.1 km
Remuera Station3.3 km
Rooms Types
Room Details
One-Bedroom Queen Suite with Marina View
1 Queen bed
50mยฒ
Type: Suite
Internet facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Suit press
Spa tub
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Wireless internet
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Ocean view
Lake view
Mountain view
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Upper floors accessible by elevator
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Bottle of water
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Select dates to see prices
One-Bedroom Queen Suite with Marina View
1 Queen bed
50mยฒ
Has window
Type: Suite
Room all facilities
Internet facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Suit press
Spa tub
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Wireless internet
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Ocean view
Lake view
Mountain view
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Upper floors accessible by elevator
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Bottle of water
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Room Description:
This suite features views of Viaduct Harbour, and a small Juliet balcony. It also has full kitchen and laundry facilities and a seating area with a TV, a DVD Player, a stereo system and an iPod docking station.
Room Details
One-Bedroom Queen Suite with City View
1 Queen bed
46mยฒ
Type: Suite
Internet facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Spa tub
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Wireless internet
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Ocean view
Lake view
Mountain view
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Bottle of water
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Private check-in/out in the executive lounge
Select dates to see prices
One-Bedroom Queen Suite with City View
1 Queen bed
46mยฒ
Has window
Type: Suite
Room all facilities
Internet facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Spa tub
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Wireless internet
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Ocean view
Lake view
Mountain view
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Bottle of water
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Private check-in/out in the executive lounge
Room Description:
This air-conditioned, spacious suite features a full kitchen and laundry facilities and a living area with a TV, a DVD Player, a stereo system and an iPod docking station. The well-appointed bathroom includes a separate shower and bath with a heated towel rail and bathrobes. Laundry facilities are available.
Room Details
Queen Studio Suite with City View
1 Queen bed
35mยฒ
Type: Suite
Internet facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Spa tub
Desk
Shared bathroom
Sitting area
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Wireless internet
Private pool
Toaster
Game console - Xbox 360
Game console - PS3
Ocean view
Lake view
Mountain view
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Bottle of water
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Private check-in/out in the executive lounge
Select dates to see prices
Queen Studio Suite with City View
1 Queen bed
35mยฒ
Has window
Type: Suite
Room all facilities
Internet facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Spa tub
Desk
Shared bathroom
Sitting area
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Wireless internet
Private pool
Toaster
Game console - Xbox 360
Game console - PS3
Ocean view
Lake view
Mountain view
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Baby safety gates
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Bottle of water
Key access
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Private check-in/out in the executive lounge
Room Description:
This air-conditioned, open-plan studio features a combined bedroom and living area with a flat-screen TV, iPod docking station and safe. There is a fully equipped kitchenette with a microwave, hot plate, oven and dishwasher. The well-appointed bathroom features a separate shower and bath, heated towel rail and bathrobes. Laundry facilities are available.
Room Details
Deluxe One-Bedroom Suite with Marina View
1 Queen bed
72mยฒ
Type: Suite
Internet facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Suit press
Spa tub
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Wireless internet
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Ocean view
Lake view
Mountain view
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Upper floors accessible by elevator
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Bottle of water
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Select dates to see prices
Deluxe One-Bedroom Suite with Marina View
1 Queen bed
72mยฒ
Has window
Type: Suite
Room all facilities
Internet facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Suit press
Spa tub
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Video
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Wireless internet
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Ocean view
Lake view
Mountain view
Electric blankets
Additional bathroom
Blu-ray player
Coffee machine
City view
Upper floors accessible by elevator
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Bottle of water
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Room Description:
This spacious suite consists of a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a bath and a shower. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker, a dining area as well as sea views. The unit offers 1 bed.
Guest Score and Reviews
7.8/10
Good
975 Reviews
Cleanliness
8.3
Facilities
7.5
Location
7.3
Service
8.4
Janet
solo traveller
10.0
Location. Spacious rooms, well equipped for a 4 night stay. I upgraded to a queen suite with harbour view. So glad I did..like an apartmentโฆwasher and dryer, full kitchen. 2 balconiesโฆoverlooking the harbour. Perfect. There were lots of bars, restaurants below the hotel..but noise was not an issue. Nighttime with the Harbour lights was magical.
Loved everything. Did not mind at all that there is no restaurant..therefore no breakfast option. Lots of places close by..or, fruit, yogurtโฆcoffee in room.
November 2025
janet
Solo Traveler
10.0
Location. Spacious rooms, well equipped for a 4 night stay. I upgraded to a queen suite with harbour view. So glad I did..like an apartmentโฆwasher and dryer, full kitchen. 2 balconiesโฆoverlooking the harbour. Perfect. There were lots of bars, restaurants below the hotel..but noise was not an issue. Nighttime with the Harbour lights was magical.
Loved everything. Did not mind at all that there is no restaurant..therefore no breakfast option. Lots of places close by..or, fruit, yogurtโฆcoffee in room.
November 2025
Services & Facilities
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Free Wi-Fi
Family Rooms
Hot tub/Whirlpool
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Languages spoken
English
Media & Technology
Free Wi-Fi
Room Amenities
Safety Deposit Box
Kitchen
Shared Kitchen
Fire Extinguishers
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Massage Services
Bicycle Parking
Invoices
Laundry Services
Swimming & Soaking
Water Sports
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Transportation
Parking Available (charges May Apply)
Parking Available
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 14:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs NZD 40 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Check-in begins at 14:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are America s Cup Village, Viaduct Harbour, Auckland Maritime Museum, Sky Tower, National Maritime Museum, SkyWalk, SkyJump, Victoria Park Market, Britomart, SKYCITY Auckland Convention Centre and others.
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Languages spoken
English
Media & Technology
Free Wi-Fi
Room Amenities
Safety Deposit Box
Kitchen
Shared Kitchen
Fire Extinguishers
Ironing Amenities
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Massage Services
Bicycle Parking
Invoices
Laundry Services
Swimming & Soaking
Water Sports
Hot Tub/Whirlpool
Indoor Pool
Outdoor Pool
Transportation
Parking Available (charges May Apply)
Parking Available
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
7.8/10
Good
975 Reviews
Cleanliness
8.3
Facilities
7.5
Location
7.3
Service
8.4
Janet
solo traveller
10.0
Location. Spacious rooms, well equipped for a 4 night stay. I upgraded to a queen suite with harbour view. So glad I did..like an apartmentโฆwasher and dryer, full kitchen. 2 balconiesโฆoverlooking the harbour. Perfect. There were lots of bars, restaurants below the hotel..but noise was not an issue. Nighttime with the Harbour lights was magical.
Loved everything. Did not mind at all that there is no restaurant..therefore no breakfast option. Lots of places close by..or, fruit, yogurtโฆcoffee in room.
November 2025
janet
Solo Traveler
10.0
Location. Spacious rooms, well equipped for a 4 night stay. I upgraded to a queen suite with harbour view. So glad I did..like an apartmentโฆwasher and dryer, full kitchen. 2 balconiesโฆoverlooking the harbour. Perfect. There were lots of bars, restaurants below the hotel..but noise was not an issue. Nighttime with the Harbour lights was magical.
Loved everything. Did not mind at all that there is no restaurant..therefore no breakfast option. Lots of places close by..or, fruit, yogurtโฆcoffee in room.
November 2025
Rodney
young couple
10.0
Clean, comfortable and awesome location
December 2025
Lau
young couple
9.0
Convenience of location, clean, pleasant staff. Only one night but would stay again if rate on special.
Concerned about nearby parking when Downtown carpark goes, otherwise great
December 2025
Jill
family with young children
7.0
Excellent location for restaurants, public transport-ferrys and train and shops
Noise until 4am from bars
December 2025
Nadine
family with young children
10.0
Great location plenty of room in the suite
Not one single thing
December 2025
Gail
family with young children
8.0
Great location . Walking distance to Britomart . Supermarket and shopping . Self contained unit with cooking and laundry facilities in the unit .
Bit of work needed around the shower bath . However itโs clean and had lots of hot water for a bath
December 2025
Stacey
young couple
10.0
Location. Best in Auckland. Just where you want to be
Car parking. Missed out and had to find public car parking
December 2025
Lisa
family with young children
4.0
It was clean and comfortable
I paid for a room with a washing machine and dryer specifically but when I got into the room, it was just a standard room. I was bitterly dossapointed as i paid extra! After just arriving back into the country I was super tired. Reception was busy and i found changing rooms just too much.
December 2025
Ian
young couple
7.0
Location is great down by the water, the rooms are are bit tired now and need a re-fit to be modern.
I forgot about the undesirable dodgy people that lurk around downtown at night time, it makes you watch your back if you go out at all.
December 2025
April
review category business travellers
9.0
Location is awesome, rooms are big.
No breakfast option and the beds are a little small.
December 2025
Max
young couple
8.0
Fantastic location right in the heart of the viaduct.
The room needed a better clean, Some food left from a previous guest.
Room was great, begin to show its age still good
December 2025
Sherri
Couple
10.0
Ideally situated property with the essential amenities
December 2025
Pare
young couple
8.0
Location was awesome โบ๏ธ
Right in town
Itโs a bit outdated
Especially the bathroom
December 2025
Nathan
family with young children
9.0
Location was good
I paid extra for a room with a view of the marina. Was disappointed it was on floor 1, which provided no privacy as we were eye level with the people in the pubs. Wouldn't bother next time.
December 2025
Parsons
young couple
1.0
There was no BREAKFAST ABSOLUTELY NOTHING
Everythingdull
December 2025
Belinda
young couple
6.0
Close to all amenities and the mall.
Poor standard of cleanliness; stains on the couch & rubbish under the couch cushions.
December 2025
Emily
Couple
4.0
The location was fabulous, it was the only good thing about it.
The bed was absolutely terrible, furniture must be over 15 years old and needs replacing, and housekeeping rarely did anything in the few nights we were there. It took 30 minutes calling multiple numbers to finally get basics replenished. We were kept up all night from the local nightlife which is fair because of the location but double glazing needs to be put in place to limit the noise. It was shockingly bad for the price we paid - location wise itโs brilliant but will never stay there again. A lot of work is needed to elevate this property to what it should be in its location.
December 2025
parsons
Couple
1.0
There was no BREAKFAST ABSOLUTELY NOTHING
Everythingdull
December 2025
Charles
young couple
10.0
Location was perfect
Can be noisy but thatโs to be expected because of itโs proximity to bars and restaurants
December 2025
Bettina
Solo Traveler
9.0
Location and staff
Could be cleaner
December 2025
Leigh
young couple
10.0
Fantastic location. All perfect for the occasion.
December 2025
Lorraine
Couple
10.0
The room and having laundry facilities in the room
Pillows
December 2025
Potter
family with young children
10.0
Everything. Excellent place to stay and central to everything at the Viaduct and downtown Auckland. Will stay again.
N/A
December 2025
Cecilia
young couple
2.0
Location. Unfortunately that was it.
We noticed as soon as we walked into our room that it was dated, tired and not well maintained. But given it was only one night we thought 'oh well'.
The tiles in the kitchenette were cracked and the carpet was stained.
But the next day, we noticed when using the shower there was a huge black mould / leak issue above rhe shower. The bathroom sink didn't drain properly, and the bubbles from the shower came up through the floor drain. The grout was mouldy.
We let reception know, who sort of apologised.
Genuninely, this room (505), should be decommissioned and not booked moving forward.
This hotel, based on our stay is maybe a 3 star, if not lower. Not 4 stars and not value for money.
The photos on Booking.com do not match the room we booked.
December 2025
William
young couple
8.0
Location. Views. Sun.
Time to spend some money - an upgrade would help - the rooms are a little tired.
December 2025
Braden
young couple
5.0
Comfortable enough for a small stay
Mould on the roof of the shower and stains on the carpet.
December 2025
Nicky
family with young children
7.0
The rooms were nice and spacious, brilliant that dishwasher tablets and washing power was provided, the kitchen could have provided more utensils and cooking seasoning, as travelling through salt, pepper etc would have been a nice touch, overall very good.
January 2026
nicky
Family with young children
7.0
The rooms were nice and spacious, brilliant that dishwasher tablets and washing power was provided, the kitchen could have provided more utensils and cooking seasoning, as travelling through salt, pepper etc would have been a nice touch, overall very good.
January 2026
Penny
solo traveller
7.0
Location, staff and value for money
Decor a bit tired
January 2026
Tamrynne
young couple
7.0
Central location
Aircon
Decent sized bed
Felt dated
January 2026
Anonymous
family with young children
8.0
Very good location in the central part of city
January 2026
Athol
young couple
7.0
Convenience to Viaduct Harbour restaurants area, downtown, ferries and proximity to Princess Wharf cruise terminal. Also liked the kitchenette, large bathroom and spacious room. Also appreciated the early check in so so could drop our luggage, change and head out for the day.
The double bed was a little small for our liking. A little maintenance is due on cabinetry in kitchenette and robes. Doors are not closing properly.
January 2026
Eloise
solo traveller
10.0
Great location. Very clean and spacious room. Nice toiletries.
January 2026
Helen
family with young children
5.0
The location and staff were great
The city view was a carpark. The shower had mold in it and i had to ask for it to be cleaned. The bed was not comfortable. I had to call reception to get power to the washer/dryer. Overall it was not what we expected. All other hotels we used in NZ were great. Definately not what we expected from the Sebel.
January 2026
Michael
young couple
7.0
Great location
The apartments are due for a refurb as feel a little tired and dated
January 2026
Tina
young couple
10.0
Fantastic will be coming back for sure. The location is right in the viaduct.
We found the bed a bit hard.
January 2026
Tania
Group Traveler
4.0
Love the location to Auckland waterfront & Viaduct. And parking @ $50.
Parking costs wavered by staff when described our disappointing experience as below.
Given ground floor rooms. Got 1 room moved to 2nd floor but was tucked in corner of building with little view & no door from lounge opening to balcony. And bed was very soft. 2nd room smelled strongly of alcohol & cigarettes. 3rd room was directly above band that played till 1am. Too loud to sleep. Have stayed at sebel for over 10 years now and usually have lovely room, higher level with lounge door opening to balcony with central view of viaduct yachts. Booked 4 months in advance too.
January 2026
Gary
young couple
7.0
Perfect location for the Viaduct and CBD. Room for that location is now dated. Bed was comfy
No USB points, not only do you require phone cable, take a charger too. Room was more dated than expected. Other room especially facing the marina may have been better. However for one night only it was acceptable.
January 2026
Darren
young couple
7.0
Location close to Viaduct Harbour, ferry and city was great.
Was difficult to sleep at night with bars open until late and music and noise escalated over the night. Didnโt expect that.
January 2026
Shayna
young couple
10.0
Location, great customer service!
The noise from outside on Friday and Saturday night leaked in
January 2026
GARY
Couple
7.0
Perfect location for the Viaduct and CBD. Room for that location is now dated. Bed was comfy
No USB points, not only do you require phone cable, take a charger too. Room was more dated than expected. Other room especially facing the marina may have been better. However for one night only it was acceptable.
January 2026
Tricia
young couple
8.0
Great location Right next to the harbour
The room had a washing machine & drier which was a bonus
All good, however no breakfast available at the hotel.
January 2026
Anwar
family with young children
9.0
everything was perfect
additional cost of parking car
January 2026
anwar
Family with young children
9.0
everything was perfect
additional cost of parking car
January 2026
Amanda
young couple
7.0
Great location as we were going on a cruise. The apartment style also suited us due to luggage.
Some of the walls where a bit grubby
January 2026
Matasiva
family with young children
10.0
The view from the top floor and ease of access. Staff were friendly and helpful.
The city view lol
January 2026
Anna
young couple
8.0
Brilliantly located in the happening area with bars and restaurants.
Side view of the port was great but only really visible from part of the sitting room or the balcony.
January 2026
Salmon
young couple
7.0
Fantastic location on the waterfront. Surrounded by restaurants and bars and looking out over the boats and marina. Spacious well equipped room - soft bed and power shower !
The Giraffe restaurant downstairs has a great view of the marina and we sampled the food on several occasions. Overall the portions were good and tasty, and service was excellent.
Parking in the basement easily accessible, but 45 dollars a day.
Of course the downside of a great location in the middle of the action is late night noise !!
January 2026
Sue
group
3.0
Nothing to start with, then we were shifted on day 2 of our stay First room was terrible, tiny, unclean, tiny bed, expensive
the second room was acceptable and clean and value for $$
I have mentioned this before the carpets are dirty the showers need scrubbed for mold in the grout, floor tiles are broken and cracked in the service areas, specifically kitchens
the hallways are terrible dirty and need cleaned, I mentioned this to the Assistant Manager when I took him to review what I considered was in appropriate for the $$ charged and he said that he didn't set the pricing, but I was more concerned at the state of the place, its shabby and needs sorting
January 2026
Dylan
young couple
3.0
The location was great for quick access to the viaduct.
The room was extremely overpriced for what it offered. It was outdated, cramped, soaps were empty, basic supplies (bathroom and kitchenette) were missing and it felt unclean.
January 2026
Tariqali
group
10.0
Location and cleanliness
Nothing
January 2026
Lukas
group
10.0
Location and spacious
January 2026
Luke
young couple
8.0
Location, clean, bed was good
Shower bad pressure and not hot enough
January 2026
Danielle
young couple
6.0
Good location
Bit dated and overpriced
January 2026
Tayzia
young couple
5.0
For a overnight stay it was ok. The location was convenient as it was right on the viaduct close to bars and restaurants
Hot water didnโt last long had to wait for the water to heat back up but didnโt take too long. Limited parking in their parking garage otherwise had to park in the public car parks down the street. Couldnโt chromecast or connect my phone to the TV to watch movies
January 2026
Stephanie
young couple
10.0
Room was spotless and had full facilities should you want to cook your own breakfast etc on longer stays.
Very close to Marina end of the city..literally through back doors !!!
Highly recommend the hotel and we will be using again for sure.
Breakfast. Was very limited choice for those staying at the hotel, as you go to the Giraffe restaurant next door, and my scrambled eggs were more like an omelette. More choices would be nice.
But, saying that, staff were really pleasant and super attentive.
February 2026
Lorina
group
8.0
The room was very spacious. Room was very clean and there was some free coffee and a mini bar stocked with drinks.
I did not like being told there was no carpark for my car and I had to drive two blocks to find a carpark building in the CBD for the night which caused me extra stress and cost money.
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