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Mercure Makkah Aziziah

6541 Kulliyyat Al Banat Al Jamiah Mecca 24243 Makkah Al Taif Road | Mecca, 24243, SA
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Mercure Makkah Aziziah - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Mecca
Excellent room comfort & quality
Most popular facilities
On-site accessible restaurants/lounges
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows

Mercure Makkah Aziziah - Mecca

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Experience the wonders of Mecca with ease by utilizing the services provided at shuttle.

The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.For extended visits or whenever required, the laundromat and laundry service ensures your preferred travel garments remain clean and accessible.

During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room.The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted.

Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations.In select rooms, the hotel offers visitors access to a refrigerator.

Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Each morning at Mercure Makkah Aziziah, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.

During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Concerned about your dining preferences? Fret not! Mercure Makkah Aziziah offers an assortment of culinary varieties featuring halal choices, catering to all tastes. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.

Indulge in the numerous pursuits available at Mercure Makkah Aziziah. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities. License Number(s): 10007296.

Rooms Types
Classic Double Room room in Mercure Makkah Aziziah
Room Details
Classic Double Room
1 Full bed 25mยฒ Type: Quadruple
Internet facilities Bathtub Wake-up service/Alarm clock Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Bidet Lake view Books, DVDs or music for children Baby safety gates Bottle of water Game console - Xbox One Streaming service (like Netflix) Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access

Select dates to see prices

Classic Twin Room room in Mercure Makkah Aziziah
Room Details
Classic Twin Room
2 Twin bed 25mยฒ Type: Quadruple
Internet facilities Bathtub Wake-up service/Alarm clock Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Bidet Lake view Baby safety gates Bottle of water Game console - Xbox One Streaming service (like Netflix) Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access

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Classic Triple Room room in Mercure Makkah Aziziah
Room Details
Classic Triple Room
2 Twin bed 25mยฒ Type: Triple
Internet facilities Bathtub Wake-up service/Alarm clock Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Bidet Lake view Baby safety gates Bottle of water Game console - Xbox One Streaming service (like Netflix) Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access

Select dates to see prices

Classic Quadruple Room room in Mercure Makkah Aziziah
Room Details
Classic Quadruple Room
3 Twin bed 25mยฒ Type: Quadruple
Internet facilities Bathtub Wake-up service/Alarm clock Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Bidet Lake view Baby safety gates Bottle of water Game console - Xbox One Streaming service (like Netflix) Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access

Select dates to see prices

Guest Score and Reviews
8.2 /10

V. good

2003 Reviews

Cleanliness
8.3
Facilities
8.5
Location
8.1
Service
8.5

Abdallah

Couple

8.0

Breakfast and the staff

It was a good value for money, I know what I signed up for means that it is not luxurious but a good enough,, what can be improved is the instructions on the way back from the Haram by the shuttle bus ,, it needs to be explained in a clearer way to avoid any problems like I did

November 2025

Omar

Family with young children

10.0

The cleanliness and reception, the food. The bus system was very efficient. Make sure to ask the driver for the stops going back. They wonโ€™t inform you

Nothing

November 2025

Services & Facilities

Most popular facilities
On-site accessible restaurants/lounges
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
Room Service
More Amenities
Accessibility
Accessible Transportation Services Available
On-site Accessible Restaurants/lounges
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Restaurant (special Diets Available)
Snack Bar
Alternative Meal Arrangement
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Kids Safety Features
Languages spoken
English
Arabic
Media & Technology
TV & Movies/Shows
Mobile App For Room Service
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Window
Room Service
Safety Deposit Box
Complimentary Drinking Water
Hair Dryer
Shower
Coffee/tea Maker
Refrigerator
Heating
Room Windows That Open
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Grocery Delivery
Gift/souvenir Shop
Designated Smoking Area
Invoices
Doorman
Laundry Services
Desk/workspace Available
Shops On Site
Transportation
Free Parking
On-site Parking
Shuttle Service
Off-Site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:30

Front Desk Hours: 24/7

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in some hotel rooms and is free of charge.

Parking

Free public parking is possible on site (reservation is not possible).

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 5 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Mercure Makkah Aziziah FAQs

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All Amenities
Accessibility
Accessible Transportation Services Available
On-site Accessible Restaurants/lounges
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Restaurant (special Diets Available)
Snack Bar
Alternative Meal Arrangement
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Kids Safety Features
Languages spoken
English
Arabic
Media & Technology
TV & Movies/Shows
Mobile App For Room Service
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Window
Room Service
Safety Deposit Box
Complimentary Drinking Water
Hair Dryer
Shower
Coffee/tea Maker
Refrigerator
Heating
Room Windows That Open
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Sofa
Trash Cans
Kitchenware
Carbon Monoxide Detector
Toiletries Provided
Family Rooms
Socket Near The Bed
Sleep Comfort Items
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Grocery Delivery
Gift/souvenir Shop
Designated Smoking Area
Invoices
Doorman
Laundry Services
Desk/workspace Available
Shops On Site
Transportation
Free Parking
On-site Parking
Shuttle Service
Off-Site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.2 /10

V. good

2003 Reviews

Cleanliness
8.3
Facilities
8.5
Location
8.1
Service
8.5

Abdallah

Couple

8.0

Breakfast and the staff

It was a good value for money, I know what I signed up for means that it is not luxurious but a good enough,, what can be improved is the instructions on the way back from the Haram by the shuttle bus ,, it needs to be explained in a clearer way to avoid any problems like I did

November 2025

Omar

Family with young children

10.0

The cleanliness and reception, the food. The bus system was very efficient. Make sure to ask the driver for the stops going back. They wonโ€™t inform you

Nothing

November 2025

Ahmad

Family with young children

10.0

Staff are very cooperative. Check-in and checkout was very smooth. Shuttle service to Haram was very convenient. Cleanliness was very distinctive. Security staff was cooperative.

All good - Thank you

November 2025

Rehmat

Family with young children

9.0

location is good

I asked for road view but desk person provided me backside view room, room was good but outside view not good.

November 2025

Elag

Couple

8.0

Very good but the bathroom need to be cleaned every day Most probably needs a renovation specially the shower cabinet needs to be closed to prevent water leaking to the path room floor

Room Bathroom

November 2025

Razia

Family with young children

10.0

Everything was perfect

Nothing

November 2025

Buchori

Family with young children

10.0

The room is clean, and the staff is very helpful.

November 2025

Mohammed M.

Family with young children

9.0

The Location, Shuttle services, room cleanliness, check in and check out

Nope not much

November 2025

Farooq

Family with young children

10.0

Neat and clean very good hotel

Every thing is ok

November 2025

Hattab

Couple

10.0

Every thing clean mosque near 1 min from hotel the stuff was very kind. There is a bus take you from the hotel to masjeed el haram 24 hours per 24 hours

There is nothing that I didnโ€™t like

December 2025

Amina

Solo Traveler

8.0

Clean, comfortable and really good value for money.

December 2025

Imron Z.

Family with young children

5.0

The room was good

The staff. I guess the training manager has to do a lot of work to train them. From the reservation agent, to the guest service, to the driver of the bus, they have no standard of service.

December 2025

Zahid

Couple

10.0

Great property.

December 2025

Amjath

Couple

9.0

Shuttle service clean rooms and toilet

December 2025

Indra

Family with young children

9.0

Comfortable in cheap price

Location is not too much people around

December 2025

hossam

Family with young children

10.0

Clean professional

The breakfast was not good The bus times to haram was bad

December 2025

Amirrudin

Family with young children

10.0

All are excellent ?

December 2025

Aamir W.

Family with young children

8.0

Value for money

Nothing

December 2025

Sakeen

Family with young children

7.0

The parking facilities, location

The shuttle service frequency is too low and I had to use taxi to Haram every single time

December 2025

Uzma

Family with young children

7.0

I like the parking And also size of the room And the breakfast is okay not bad

The bathroom was too small and the checkout time too early then other hotel in makkah They are calling us to make checkout around 11:30 am . That was too disappointing

December 2025

Mohammad N.

Couple

8.0

Nice and Clean Hotel, good location, I'm Not satisfied with Shuttle service.

December 2025

noha

Group Traveler

6.0

Quick check in &checkout

I found a cockroach twice in the room, that the bathrooms were not clean, and that the housekeeping didnโ€™t come to clean properly. When they did clean, it was done without any hygiene standards, and the bathrooms were dirty.

January 2026

Ayesh

Couple

3.0

Staff are good behavior with all customers

Beds are toooo small and narrow, bed was too small to my body

January 2026

Ikram

Group Traveler

7.0

Its location

Bathroom, shower not good got kids.

January 2026

Ahamed A.

Family with young children

8.0

Rooms are very clean and comfortable

I booked the hotel because of parking but they didnโ€™t provide, I called many times to reception no one answered

January 2026

Suleiman

Family with young children

10.0

Receptionists are very good and the hotel is clean

Nothing

January 2026

Fowad

Family with young children

8.0

Good room, and very good staff.

Little far from haram

January 2026

Mahwash

Family with young children

10.0

Convenient and clean

January 2026

Sumair

Couple

7.0

Price, parking, room bed, bus service to haram

Bathroom is small, too many mosquitos in the lobby, not any cafes nearby, have to walk 5-7 minutes

January 2026

HAMZA

Couple

8.0

GOOD BREAKFAST

January 2026

Gardening

Family with young children

8.0

The room, the design of the lobby, the price

The room had 3 beds and one Sofa bed. I asked to convert Sofa bed to a Sofa, but the staff refused saying that it was a regular configuration of the room

January 2026

Shahinshaw

Couple

8.0

Everything was good including the breakfast.

A little ways out for the Haram but lots of Taxi available to and from the Haram.

January 2026

Naveed

Group Traveler

8.0

Clean and parking

Shuttle service to haram should be more frequent. Also lift operator voice is not gud plz change ?

January 2026

Eslam

Solo Traveler

9.0

Place is clean and comfortable Rooms are big and include all facilities Good location near to Haram

Nothing

January 2026

Abdillahi

Family with young children

10.0

The staff and the service was excellent

I couldn't stay longer

January 2026

Iftikhar

Family with young children

10.0

The property is in favorable location , with very economical cost and high living standards,

The property has frequent shuttle services to Haram

February 2026

Ali

Solo Traveler

8.0

comfortable environment and good room

February 2026

Abulkhair

Couple

10.0

Staff, location, cleanliness and breakfast

Parking exit sign is not clear enough.

February 2026

ZEB

Couple

10.0

The hotel is very good, with outstanding service. The staff are helpful, and housekeeping is always on time. Everything is excellent. I have one issue. I checked in three days ago and decided to extend my stay. I expected the price to remain the same, but when I contacted the reception, they informed me that the rate would be higher due to Ramadan. This was a little disappointing.

I have one issue. I checked in three days ago and decided to extend my stay. I expected the price to remain the same, but when I contacted the reception, they informed me that the rate would be higher due to Ramadan. This was a little disappointing.

February 2026

Muhammad

Group Traveler

9.0

Co-operative staff. They refund the amount when i update my checkout date.

Nothing

February 2026

Khan

Family with young children

10.0

Neat and clean

No comment

February 2026

KHAIRUDDIN

Group Traveler

10.0

Location, services and the cleanliness

Nothing

February 2026

Mustafa

Family with young children

10.0

Clean, organized, parking

Far from masjid

February 2026

Zuhair

Group Traveler

10.0

Great facility specially when you are doing for your umrah 24/7 shuttle bus from hotel going to masjid al haram and coming back to hotel

February 2026

Fawad

Couple

9.0

When travelling to Makkah during peak season, this is the best hotel as you get good value for money

Many things can improve, especially local staff at reception has be more accommodating

February 2026

Dr M.

Family with young children

8.0

Amazing hotel in every aspect

None

February 2026

Hossam

Group Traveler

9.0

Everything is good

February 2026

Mohd I. F.

Group Traveler

9.0

Price is cheaper compared to Masjidil Haram area..the location is ok if you prefer somewhere quiet. It has a free shuttle bus to and from Masjidil Haram every hour. In front of the hotel got the Bukhari restaurant, which serves local food, which is so tasty and cheap...the staff also very helpful and respectful.

The buffet breakfast could be better

March 2026

Azmatullah

Family with young children

8.0

Good facilities

Connectivity to grand mosque is o.k but needs improvement

March 2026

Kashif

Couple

8.0

Our stay at the hotel was very comfortable overall. One thing we really appreciated was their flexibility with check-in and check-out. The official check-in time was 4 PM, but they allowed us to check in around 2 PM. Similarly, the check-out time was 12 PM, yet they allowed us to stay until around 2 PM. This was extremely helpful, especially for people visiting for Umrah where schedules are always changing and you may return from Haram at different times. Their understanding and flexibility made things much easier for us.

One thing to mention, although it is not the hotelโ€™s fault, is the shuttle system to Makkah. The travel time mentioned was around 20 minutes, but in our case it took about 35โ€“40 minutes to reach Masjid al-Haram. We also had to change buses during the trip. At one point security stopped our bus midway and did not allow it to continue, so we had to shift to another bus to complete the journey. This made the trip longer and a bit inconvenient.

March 2026

Ahmed

Group Traveler

8.0

Neat and clean and they have good staff

Fare away from harm but they have regular shuttle

March 2026

Fahad

Solo Traveler

3.0

Didnโ€™t like

Nothing

March 2026

Mostafa

Family with young children

10.0

Every thing is okay

There isn't shampoo or body wash in the bathroom ?

March 2026

Abdus S.

Group Traveler

8.0

Reception staff was very helpful

Thereโ€™s nothing to not like

March 2026

Muhammad U.

Couple

1.0

Fast checkin ,

Small room , one bed was small or it was not a bed but side mattress installed in a corner of the room to be considered as 4th bed , old hotel , dirty carpets and normal very small washroom ..

March 2026

Mohammed

Group Traveler

4.0

The breakfast was good

The room was not clean with small hairs found on the pillow covers

March 2026

Mohammed D.

Family with young children

7.0

The hotel is clean & the staff are friendly, good location

Buses from the hotel to Haram are not always available

March 2026

Faisal

Group Traveler

9.0

Value especially at high sessions and staff members

March 2026

Wadah

Family with young children

5.0

Room was good

Receptionist not capable

March 2026

Javid

Solo Traveler

8.0

Mr.Khalid the receptionist who helped me to early check in I am really happy and thank you somuch for helping me out

March 2026

Salim

Couple

8.0

Quite and comfortable room. Kindly request, shuttle bus to maintain the timing.

Bus timing.

April 2026

ุญุณุงู…

Solo Traveler

10.0

parking availability - shuttle to haram - cleanness

April 2026

ABDUL

Group Traveler

9.0

Except location everything is good. But convenient bus from hotel is available.

No toiletries provided except towel, shampoo & bodywash

April 2026

Amna

Couple

8.0

The place is neat, clean,the staff are very helpful

The location is very far from the Hram

April 2026

ALOUFI

Solo Traveler

10.0

Quiescence, comfort, and cleanliness.

Prices vary and are not fixed. Also, there are not enough parking spaces.

April 2026

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