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The New Osterley Hotel

80 - 84 Adelaide Hotel | Blackpool, FY1 4LA, UK
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The New Osterley Hotel - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Blackpool
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Free Wi-Fi
Family Rooms

The New Osterley Hotel - Blackpool

Located opposite the Winter Gardens, an entertainment complex, The New Osterley Hotel is just 5 minutes’ walk from Blackpool Tower and the promenade. A bar with a pool table is available. Funny Girls, a burlesque cabaret bar, is a 5-minute walk away and Blackpool Central Pier is within 10 minutes' walk of the Osterley.

Blackpool North Rail Station is less than 1-mile away. Free on-site parking is possible, subject to availability. A selection of beers, spirits and whiskeys are served in the bar.

Some rooms feature four-poster beds, and a TV and tea and coffee facilities come in all rooms. Each room also has a private bathroom.

Rooms Types
Double Room room in The New Osterley Hotel
Room Details
Double Room
1 Full bed 15mΒ² Type: Double
Internet facilities Bathtub Extra long beds (> 6.5 ft) Telephone Walk-in closet Kitchenette Microwave

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Family Room room in The New Osterley Hotel
Room Details
Family Room
2 Twin bed 16mΒ² Type: Family
Bathtub Extra long beds (> 6.5 ft) Telephone Walk-in closet Kitchenette Microwave

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Twin Room room in The New Osterley Hotel
Room Details
Twin Room
2 Twin bed 15mΒ² Type: Twin
Internet facilities Bathtub Extra long beds (> 6.5 ft) Telephone Walk-in closet Kitchenette Microwave

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Triple Room room in The New Osterley Hotel
Room Details
Triple Room
3 Twin bed 16mΒ² Type: Triple
Internet facilities Bathtub Extra long beds (> 6.5 ft) Telephone Walk-in closet Kitchenette Microwave

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Guest Score and Reviews
5.8 /10

Fabulous

262 Reviews

Cleanliness
6.3
Facilities
6.6
Location
6.0
Service
6.2

Prasad

family with young children

2.0

Staffs are friendly

Room was not clean ,cigarette smell and lights were not working in toilet

July 2025

Colin

family with young children

1.0

When I got there to check in the bed wasn’t made they come out with oh it should of been because the cleaners just been up there and there was no bathroom light in the room there was not hot water shower was freezing cold they moved my room to another one which was even worse the tv was hanging of the wall there was a tv propped on a chair the draws was all broken no where to hang my clothes no mattress covers on beds then the next morning they told me they have to move us to another hotel because the fire alarm wasn’t working the other hotel was just as bad so had to book a different hotel and another extra cost that I wasn’t expecting the place should be closed down it’s not fit for purpose. Thank Colin

July 2025

Services & Facilities

Most popular facilities
Wheelchair accessible
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Free Wi-Fi
Family Rooms
Beachfront
More Amenities
Accessibility
Facilities For Disabled Guests Available
Audible Alarm
Wheelchair Accessible
Activities & Things to do
Pub Crawls
Food & Drinks
Bar
General
Pets Allowed
24-Hour Front Desk
Express Check-In/Check-Out
Non-smoking Property
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Media & Technology
Free Wi-Fi
Room Amenities
Heating
Smoke Alarms
Family Rooms
Security
24-hour Security
Services and Conveniences
Daily Housekeeping
Cashless Payment Available
Invoices
Swimming & Soaking
Water Sports
Beachfront
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 10:00

Front Desk Hours: 24/7

Internet

WiFi is available in public areas and is free of charge.

Parking

No parking available.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.

The New Osterley Hotel FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Audible Alarm
Wheelchair Accessible
Activities & Things to do
Pub Crawls
Food & Drinks
Bar
General
Pets Allowed
24-Hour Front Desk
Express Check-In/Check-Out
Non-smoking Property
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Media & Technology
Free Wi-Fi
Room Amenities
Heating
Smoke Alarms
Family Rooms
Security
24-hour Security
Services and Conveniences
Daily Housekeeping
Cashless Payment Available
Invoices
Swimming & Soaking
Water Sports
Beachfront
All Guest Score and Reviews
5.8 /10

Fabulous

262 Reviews

Cleanliness
6.3
Facilities
6.6
Location
6.0
Service
6.2

Prasad

family with young children

2.0

Staffs are friendly

Room was not clean ,cigarette smell and lights were not working in toilet

July 2025

Colin

family with young children

1.0

When I got there to check in the bed wasn’t made they come out with oh it should of been because the cleaners just been up there and there was no bathroom light in the room there was not hot water shower was freezing cold they moved my room to another one which was even worse the tv was hanging of the wall there was a tv propped on a chair the draws was all broken no where to hang my clothes no mattress covers on beds then the next morning they told me they have to move us to another hotel because the fire alarm wasn’t working the other hotel was just as bad so had to book a different hotel and another extra cost that I wasn’t expecting the place should be closed down it’s not fit for purpose. Thank Colin

July 2025

Dachiardi

group

7.0

the tranquility of the place

no breakfast

July 2025

Adams

group

1.0

We didn't stay as the showers in the rooms they gave us wasn't working

Absolutely nothing

August 2025

Louise

Couple

9.0

Lovely team that work here. It's not a posh hotel but it is clean comfy and has a wonderful team. Really happy with the stay

Everything was great only thing was a lot of stairs to go down if you are a smoker but not an issue

August 2025

Stacey

family with young children

8.0

fantastic location pleasant staff good value for money if going away with family and your on a budget very clean would stay again

August 2025

Connor

family with young children

1.0

Location was good to the town

On arrival no hot water for the first day, Fruit flies all in the room and the lobby, Carpets full of dog hair, Rubbish under the beds, Holes in walls, Towel hanger not functionable, Worse ever stay in Blackpool and I’ve been to atleast 20 different hotels.

August 2025

Young

Family with young children

1.0

This bnb is absolutely disgusting avoid at all cost!!!

AVOID AVOID AVOID

August 2025

Terry

group

7.0

It was in the right place for where we needed to be- the wintergardens. So great if we needed to pop back to room.

It was all good but I think the management would agree, it could do with a lick of paint.

August 2025

Fleur

solo traveller

3.0

The (day-) staff was super lovely and helpful! He was the only reason i stayed the full 5 booked days. The beds were comfortable and the location is super central. Next to the winter gardens.

The room i booked (4 beds) was old and very shabby. It smelled moldy and so did all my cloth after a few houres. There were bedside tables but no bedside lights. A desk but no chair to use it. Before i arrived i got a harsh email, that i have to bring a key deposit (20Β£), that i won't get back if i staint the bedsheets or towels. But everything was already stainted when i arrived. (Smelled fresh washed at least). The worst thing was, that there was no warm water. As i mentioned, the guy from the reception was super nice and tried everything to fix it and after two days, finally gave me another room with a very good, warm shower. (But two times washing my hair in ice cold water was horrible). The room i got then had a new carpet andlooked and smelled fresh painted. It even had a chair. Unfortiunally also no bedside light and this time no curtains. (To be fair, the nice man from the reception offered to fix that too, but i didn't want to give him more work again). There was no housekeeping but if i'd asked for towels or toilet paper, i'd sure got it. I think this hotel needs A LOT of renovations. Unless this is done, i personal would not stay again here.

August 2025

Natalie

review category business travellers

5.0

The staff were exceptional. Really friendly and couldn't help enough

August 2025

Cormac

family with young children

8.0

Great location. Friendly staff. Could det a beer anytime once you were a guest

August 2025

Gems

family with young children

10.0

The place was lovely and clean. Staff are friendly and helpful. Really comfortable beds.

August 2025

Chantelle

family with young children

1.0

The location

The fact I had no handle on my bathroom door I asked for towels so many times and never got any Yellow wall's And had a stink

August 2025

Marie

family with young children

7.0

Gavin was amazing

Decor and furnishings but know it's being done up in November Very cheap for summer holidays

August 2025

Wayne

group

9.0

The location was perfect, close to the town & seafront all in walking distance.

August 2025

Jason

family with young children

2.0

The location

We was greeted by staff who was asleep for check in and when he gave me paper work he fell back to sleep behind his desk and had to wake him to hand paper back and when we got 1st room went in and seen radiator in bathroom was falling apart and no hot water half a door on wardrobe, missing light switch in bedroom, hanging off head boards half way down the bed’s, duvets and bedding had stains room smelt and went to swap rooms and thanks to the guy who help me swap rooms

August 2025

Geoff

young couple

7.0

Location was good

Bed was really uncomfortable,you coud feel the sprisgs. Hot water took an age to come through.

August 2025

Gareth

family with young children

3.0

Location and price wasn't bad but would of payed more for better

Selected a double and single got 3 single beds that wasn't the best there was clean sheets but quilts could do with new sheets also floor was all stained and so was all the walls so not the best nights sleep as we have all been bitten so wouldn't recommend not even for 1 night in that room anyways others might be better

August 2025

Preusse

family with young children

1.0

The location was central and easy to find. With a close carpark (Β£20 overnight parking)

Room smelt of damp. A finger sized hole in light switch (dangerous especially as we were in a family room). Bedding on double bed stained with what only can be described as bodily fluids of the sexual kind. Kids (single) beds looked clean. However, they were not comfortable. Probably because we had to squeeze 4 people on 2 single beds to avoid the double beds sexual fluid stains. Signs everywhere threatening extra charges for late checkouts and for deep cleans if food stains are found on departure. Seems ironic considering the semen stains present on arrival. Also they slap you with a Β£20 key deposit that they only tell you about the day before you arrive. Plus another Β£15 for a small dog.

September 2025

Aimee

family with young children

10.0

Location is spot on. Friendly staff. Owner very accommodating. Beds really comfy.

Can't fault it. For the price really good.

September 2025

Scott

Solo Traveler

2.0

Staff were great. Very friendly and accommodating. Happy to get me a soft drink at 5am and very apologetic regarding fire alarm. And quick response to text message in the night regarding early check out

Room filthy: punch hole in bathroom door. No toiletries/shampoo. No light in bathroom (not working) Bed not comfy. Pillows awful. Noise all through the night due to other guests being drunk or high and not sleeping. Doors banging all night. Arguing and shouting waking me up at 2am. 4.30am. Then a fire alarm roaring through the building at 5.30am due to someone smoking in a room. Decided to leave at 5.30am to get better sleep in my van. Parking outside was expensive are used at 8pm nearly Β£20 until 10am next morning. Did not feel like a hotel. Felt like homeless shelter

September 2025

Thomas

family with young children

1.0

Didn't stay. It's horrible, the holes in the wall. Rooms right next to smelly public rest rooms. Curtains hanging off unable to close so no privacy from the main street. Toilet didn't work and the light in the toilet didn't work. Not safe for kids and car was opened on arrival from passers by offering drugs. Ridiculous do not stay here !

The photos are misleading it's horrible and not well maintained

September 2025

O'malley

family with young children

1.0

Nothing at all

The room was in a very poor condition. Stains all over the bed/base,the carpets and the walls. Along the corridor and stairwell their were holes in walls. When arriving back to our room at 10pm after a family outing we noticed a leak in the ceiling, the bed which my daughter was going to stay in was wet through. The curtains were all wet and mouldy. I requested to speak to the manager as he wasn't on the premises. After roughly 45mins of waiting, he finally showed up. He told us he had no other family room available. We had to leave the property with no other accommodation to go to. We had no option but to do the 2hr drive back k home at 11.30pm.

September 2025

Angela

young couple

1.0

Nothing was filthy

It was filthy holes in wall and door bath room door hanging off no mirror in the room carpet was filthy We had to ask for a change of room was given another room was filthy but at least bathroom door shut

September 2025

Jenna

group

8.0

Comfy bed, good location, friendly staff & good sized room.

No hot water in room & room a bit dated with broken wardrobe! Addressed this with the owner & he said boiler was getting fixed & he was closing hotel soon for refurb. I will definitely stay here again as it was fine other than this & it’s clearly being addressed

September 2025

Rosemarie

family with young children

10.0

Very friendly staff good value for the money will be returning

September 2025

Danielle

young couple

1.0

Will never go back there didn’t stay the picture S are nothink like it is it’s smells mouldy round windows bathroom was dirty ended up with flea bites was only there 15 mins booking for a new hotel to stay in wouldn’t request anyone to go there

Smelt mouldy windows flea bites dirty bathroom al over dirty hotel

September 2025

Dave

family with young children

10.0

Very friendly, right behind the tower , very quiet

October 2025

Katie

with friends

10.0

Great location. Lamp in room was a nice addition. Host was great.

October 2025

Brian

young couple

1.0

The hotel should never be advised on booking .com it's not fit for anyone your door to room looks like it's been broken into a number of time damp discusting couldn't stay there iv got cancer and it was nowhere near the standards that I could of stayed in

Everything

October 2025

David

family with young children

10.0

Staff were excellent, went out their way for you, brilliant location for all attractions, will definitely be back

The wind and rain haha

October 2025

Rhymes

family with young children

10.0

Gavin was really down to earth and we felt like we had known him for years extreamly helpful

Nothing it was all very nice and we would certainly stay there again

October 2025

Seymour-mills

family with young children

1.0

Good location.

Everything. Staff were rude, rooms were cold full of damp and ceiling cracking and holes, no hot water had to use kettle water in sink so could not use the shower, no carpet in our room just floorboards it stunk all throughout hotel, even though checked in after 3pm we still had to wait because our room was not cleaned already. Will not stay there again and not worth the money one bit. Appauling

October 2025

Joanne

family with young children

4.0

Staff very friendly.

Quilt cover had marks on it, although smelt fresh. Shower did not have any hot water, so had to use a different room up another flight of stairs, which then leaked through the floor into the bar area. Floors very creaky above us, noise loud till 2 in the morning from the piano being played by children in the bar area. Whole place very outdated and old fashioned, although we were told that they are having a refurbishment.

October 2025

Evitt

solo traveller

3.0

Friendly people gd location

Not worth the money at all was scruffy dirty unclean no hot water curtains were dirty windows were disgusting plus Β£10 parking charge per night on top of Β£70 per night for a two night stay would never go bk again

October 2025

Sarah

family with young children

7.0

Location great

Needs updating

October 2025

Peter

family with young children

1.0

WHEN I LEFT ON THE SUNDAY MORNING

HOT WATER TO SHOWER IN THE MORNING,FILTHY BED,NOT ENOUGH TIME TO WRITE ABOUT IT

October 2025

Jane

young couple

9.0

Was right in the centre

No hot water

November 2025

Mcdonald

family with young children

1.0

I'm sorry the worst hotel I have stopped in Blackpool in my life s******* will never go again

Nothing

November 2025

McDonald

Family with young children

1.0

I'm sorry the worst hotel I have stopped in Blackpool in my life s******* will never go again

Nothing

November 2025

Adil

family with young children

8.0

The manager was brilliant . The staff were good aswell .

The fire alarm going off at 3 am in the morning

December 2025

Vickie

solo traveller

1.0

Coukdnt get in note on door he was ill and had to book on elsewhere I have not been refunded

Ignorance

February 2026

Archie

family with young children

1.0

I check out the next morning

Lift not working no WiFi no tv signal

February 2026

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