Within 2 minutes’ walk of Cheltenham’s Pittville Park, No 38 The Park offers luxurious accommodations in a Georgian townhouse. The hotel includes a lounge and offers free WiFi and parking is available at a small per night cost. Rooms have a TV, Dyson Fan & Hairdryer, a Nespresso machine and mini-bar.
There is an en suite shower with toiletries from Bramley, and the deluxe king rooms also have a free-standing bath. A continental breakfast or cooked breakfast can be enjoyed at No 38 The Park each morning. Cheltenham Playhouse Theater is just over 1 mile from this hotel, and you can drive to Cheltenham Racecourse in 7 minutes.
The town’s elegant Montpellier District is around 20 minutes’ walk away.
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9.1/10
Superb
393 Reviews
Physically the property is very attractive both externally and internally. Very plush with high ceilings and cornicing, beautifully furnished with interesting artwork. The greeting was very friendly and efficient with cakes and pastries, plus cucumber/lemon water available if wanted, which I certainly did on the day I arrived having travelled 3.5 hours in the sweltering weather. My room and en suite were fabulous and I slept so well I have actually contacted the hotel to ask where the mattress was from! I only wished I could have stayed longer.
Show All Reviews
Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are allowed
Getting around
Train Stations
Cheltenham Racecourse Railway Station2.1 km
Cheltenham Spa Train Station2.2 km
Rooms Types
Room Details
Standard Double Room
1 Full bed
20m²
Type: Double
Internet facilities
Shower
Bathtub
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Private pool
Toaster
Game console - PS3
Lake view
Books, DVDs or music for children
Adapted bath
Roll-in shower
Pool with a view
Bottle of water
Toothbrush
Smartphone
Streaming service (like Netflix)
Smoke Alarm
Fire extinguisher
Key access
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Select dates to see prices
Standard Double Room
1 Full bed
20m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Bathtub
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Private pool
Toaster
Game console - PS3
Lake view
Books, DVDs or music for children
Adapted bath
Roll-in shower
Pool with a view
Bottle of water
Toothbrush
Smartphone
Streaming service (like Netflix)
Smoke Alarm
Fire extinguisher
Key access
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Room Description:
This room has a TV, Dyson Fan & Hairdryer, a Nespresso machine, minibar and en suite shower.
Room Details
Deluxe King Room
1 King bed
22m²
Type: Double
Internet facilities
Shower
Bathtub
Safe
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Sauna
Private pool
Dryer
Toaster
Game console - PS3
Lake view
Additional bathroom
Books, DVDs or music for children
Adapted bath
Roll-in shower
Pool with a view
Pool cover
Bottle of water
Toothbrush
Smartphone
Streaming service (like Netflix)
Smoke Alarm
Fire extinguisher
Key access
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Select dates to see prices
Deluxe King Room
1 King bed
22m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Sauna
Private pool
Dryer
Toaster
Game console - PS3
Lake view
Additional bathroom
Books, DVDs or music for children
Adapted bath
Roll-in shower
Pool with a view
Pool cover
Bottle of water
Toothbrush
Smartphone
Streaming service (like Netflix)
Smoke Alarm
Fire extinguisher
Key access
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Room Description:
This room has a TV, minibar and en suite shower and bath.
Room Details
Deluxe Double Room
1 Queen bed
22m²
Type: Double
Internet facilities
Shower
Bathtub
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Private pool
Dryer
Toaster
Game console - PS3
Lake view
Books, DVDs or music for children
Adapted bath
Roll-in shower
Pool with a view
Pool cover
Bottle of water
Toothbrush
Smartphone
Streaming service (like Netflix)
Smoke Alarm
Fire extinguisher
Key access
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Select dates to see prices
Deluxe Double Room
1 Queen bed
22m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Bathtub
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Private pool
Dryer
Toaster
Game console - PS3
Lake view
Books, DVDs or music for children
Adapted bath
Roll-in shower
Pool with a view
Pool cover
Bottle of water
Toothbrush
Smartphone
Streaming service (like Netflix)
Smoke Alarm
Fire extinguisher
Key access
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Room Description:
This room has a TV, Dyson Fan & Hairdryer, a Nespresso machine, minibar and en suite shower.
Room Details
Superior King Room
1 King bed
52m²
Type: Double
Internet facilities
Shower
Bathtub
Safe
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Sauna
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS2
Game console - PS3
Lake view
Additional bathroom
Books, DVDs or music for children
Adapted bath
Roll-in shower
Pool with a view
Pool cover
Bottle of water
Toothbrush
Smartphone
Streaming service (like Netflix)
Smoke Alarm
Fire extinguisher
Key access
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Select dates to see prices
Superior King Room
1 King bed
52m²
Has window
Type: Double
Room all facilities
Internet facilities
Shower
Bathtub
Safe
Telephone
Fax
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Sauna
Private pool
Toaster
Bidet
Game console - Xbox 360
Game console - PS2
Game console - PS3
Lake view
Additional bathroom
Books, DVDs or music for children
Adapted bath
Roll-in shower
Pool with a view
Pool cover
Bottle of water
Toothbrush
Smartphone
Streaming service (like Netflix)
Smoke Alarm
Fire extinguisher
Key access
Privacy curtain
Window
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free spa access
Free gym access
Complimentary access to conference room/business areas
Room Description:
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious double room features a minibar, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV. The unit has 1 bed.
Guest Score and Reviews
9.1/10
Superb
393 Reviews
Cleanliness
9.1
Facilities
9.5
Location
8.9
Service
9.0
Kay
solo traveller
10.0
Physically the property is very attractive both externally and internally. Very plush with high ceilings and cornicing, beautifully furnished with interesting artwork. The greeting was very friendly and efficient with cakes and pastries, plus cucumber/lemon water available if wanted, which I certainly did on the day I arrived having travelled 3.5 hours in the sweltering weather. My room and en suite were fabulous and I slept so well I have actually contacted the hotel to ask where the mattress was from! I only wished I could have stayed longer.
There really was nothing that I didn’t like. Before arriving I thought parking might be difficult as there are only 5 spaces out front but it was straightforward. I parked right outside on the street and the lady who checked me in did everything else.
June 2025
Marjorie
solo traveller
9.0
The staff were very helpful + when I asked.if I.might take a pastry with me as I was going to a horse show where the food was not good they brought me some foil to wrap it in.
The dyson air conditioning unit in the room was a revelation - and a perfect solution for a listed building.
Nothing
July 2025
Services & Facilities
Most popular facilities
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Shared lounge/TV area
Free Wi-Fi
Room service available
Room Service
Family Rooms
Pet basket
More Amenities
Food & Drinks
Bar
Restaurant(s)
Wine/champagne
Fruits
General
Pets Allowed
24-Hour Front Desk
Express Check-In/Check-Out
Non-smoking Property
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Outdoor Recreation
Sun Deck
Room Amenities
Room Service Available
Room Service
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Services and Conveniences
Daily Housekeeping
Cashless Payment Available
Designated Smoking Area
Invoices
Pet Basket
Pet Bowls
Transportation
Parking Available (charges May Apply)
Off-Site Parking
Health Services
First Aid Kit Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6 per day.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 14 years old stay for £22.50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Check-in begins at 15:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Holst Birthplace Museum, Cheltenham Art Gallery & Museum, Everyman Theatre, Pittville Pump Room, Government Communications Headquarters, Lilley Brook Golf Club, Cleeve Cloud Golf Club, Cotswold Hills Golf Club, Naunton Downs Golf Club and others.
Yes, Pets Allowed, , but it's always best to call ahead to confirm.
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Outdoor Recreation
Sun Deck
Room Amenities
Room Service Available
Room Service
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Services and Conveniences
Daily Housekeeping
Cashless Payment Available
Designated Smoking Area
Invoices
Pet Basket
Pet Bowls
Transportation
Parking Available (charges May Apply)
Off-Site Parking
Health Services
First Aid Kit Available
All Guest Score and Reviews
9.1/10
Superb
393 Reviews
Cleanliness
9.1
Facilities
9.5
Location
8.9
Service
9.0
Kay
solo traveller
10.0
Physically the property is very attractive both externally and internally. Very plush with high ceilings and cornicing, beautifully furnished with interesting artwork. The greeting was very friendly and efficient with cakes and pastries, plus cucumber/lemon water available if wanted, which I certainly did on the day I arrived having travelled 3.5 hours in the sweltering weather. My room and en suite were fabulous and I slept so well I have actually contacted the hotel to ask where the mattress was from! I only wished I could have stayed longer.
There really was nothing that I didn’t like. Before arriving I thought parking might be difficult as there are only 5 spaces out front but it was straightforward. I parked right outside on the street and the lady who checked me in did everything else.
June 2025
Marjorie
solo traveller
9.0
The staff were very helpful + when I asked.if I.might take a pastry with me as I was going to a horse show where the food was not good they brought me some foil to wrap it in.
The dyson air conditioning unit in the room was a revelation - and a perfect solution for a listed building.
Nothing
July 2025
Gabrielle
young couple
9.0
The room was enormous and had many nice extra touches eg. complimentary popcorn and DVDs. The common areas of the hotel were inviting and comfortable.
July 2025
Julie
group
10.0
From arrival to departure everything was excellent. We had a minor issue with our room but this was very quickly rectified.
nothing
July 2025
Eleanor
family with young children
8.0
Lovely decor and lovely inside. Breakfast was good in the morning and the staff were helpful. Bed was comfy.
Our room was quite hot and whilst we had a Dyson fan which was provided it did disrupt our sleep. As the hotel is on a main road we couldn’t have the window open as it would have been too loud.
July 2025
Joyce
young couple
9.0
Excellent breaky
Parking ticket
July 2025
Elizabeth
young couple
10.0
We were upgraded due to our Wedding anniversary which was very kind.
Coffee /tea facilities need to be in a more accessible arrangement. Was all set up on a very high shelf within a wardrobe.
August 2025
Curtis
young couple
10.0
The room was amazing very spacious and perfectly clean, food options were great. Wish we booked another night
Just needed another bin.
Reception was in a bit of a strange place, not super clear when first arriving
August 2025
Natasha
young couple
9.0
The staff were very friendly and nothing was too much trouble. We had dinner in the hotel and it was exquisite and the ambience was perfect alongside it too.
We loved Toffee the dog who we met when coming back to the hotel after being out in the evening for a couple of drinks.
August 2025
Tracey
young couple
8.0
Location was great - short walk into town and it was in a quiet area.
Breakfast was very good (although you did have to wait a bit as there was only 1 chef)
Bar was a cramped.
Lack of wardrobe space - ok for just a night or two.
TV at the bottom of the bed - no remote to send it down into the recess.
Roll top bath in the middle of the bedroom may be a nice feature …but do the size of the room, it took over the space
Not enough usb/charging points
August 2025
Sandra
Couple
9.0
The beautiful decor, charm, and location
Wait staff in the restaurant was not quite up to par
August 2025
Michelle
young couple
10.0
It was stunning and the breakfast was great too
No aircon
August 2025
Tim
review category business travellers
9.0
Great location near to the centre of Cheltenham. Very chic boutique hotel friendly staffed and nice ambience.
Nothing really-the room was a little warm but it was absolutely boiling outside so not a lot they could do about that
August 2025
Gary
young couple
8.0
The location opposite the park was excellent, perfect for walking the dog & beautiful. The walk into town is less than 10 mins , so again very good . The people working at the hotel were all very helpful & attentive. The room was very spacious with excellent facilities!
The only slight niggles for us were 1) they had run out of beer & lager at the bar when we arrived 2) one of the starters on the menu wasn’t available at the evening meal & my wife had particularly wanted it 3) we chose a dessert to share & were initially told it wasn’t available to us on the menu we had chosen , however the restaurant manager kindly “discussed” with the chef & this was sorted
August 2025
Rachel
young couple
10.0
Beautiful hotel in a great location
August 2025
Blair
review category business travellers
8.0
The overall design and decor of the hotel is very tasteful. The bed is very comfortable, with good quality bedding.
As a long-time guest, I have noted that standards have slipped over the past few months. Rooms could do with a deep clean, rather than a quick turnaround for the next guest. There are surfaces which have clearly not been cleaned in months given the amount of dust. General maintenance and repairs are required in several rooms e.g. in room 11, the shower pressure is intermittent and there is a slight smell of damp in the room, evidenced by damp patches on the chimney breast. The quality of breakfast on my most recent stay was also lower than I have been used to, which was a shame. The poached eggs were poor, the watermelon was anaemic and the kiwi was past its best.
September 2025
John
review category business travellers
8.0
Comfortable bed
Shower room
September 2025
Laura
review category business travellers
10.0
Beautiful property. Lovely, clean and comfortable room with thoughtful touches. Super friendly staff. Delicious breakfast.
Nothing, all was perfect.
September 2025
Lauren
review category business travellers
8.0
Beautiful setting, rooms are very nicely decorated with lovely touches like homemade treats in your room. Lovely toiletries and generally just a great feel.
Due to the nature of the property, it’s very noisy and you can hear the doors banging/people walking up and down the stairs. Perhaps some anti-slam on bedroom doors or something to soften the closing as it can be quite disruptive for sleep.
September 2025
Karen
solo traveller
8.0
Staff, breakfast and decor
Poor lighting in the bathroom vanity area and limited space to put toiletries
October 2025
Kris
young couple
10.0
The room was incredible, so big and the bed was really comfortable. Probably the best shower I have had as well. Location was great and the property is visually really nice
Nothing
October 2025
Christopher
family with young children
10.0
Stayed here twice now, and both times have been absolutely outstanding. Once as a solo traveller, and because I loved it so much, I brought my family here for a night two days later.
The service, food and rooms are excellent. Everytime I come to Cheltenham, I would chose to stay here or 131 The Promenade. They used to be ‘sister hotels’ and you can absolutely see the resemblance in decor and finishing touches. No 38 is a far more intimate hotel if you want a quieter vibe.
Thank you once again for such a fantastic stay both times.
October 2025
Nicola
young couple
10.0
Everywhere was beautiful! Our bedroom was just gorgeous- lots of little details were amazing!
October 2025
Debbie
young couple
10.0
Very close to the town centre, beautifully decorated rooms. Breakfast was superb.
November 2025
Kevin
young couple
9.0
Location and decor
Plumbing is some of the rooms was noisy - but they moved us to another room.
November 2025
Thomas
young couple
10.0
Very nice hotel clean and comfortable and walking distance form where we want it in get to
November 2025
Teresa
young couple
6.0
Comfortable bed and nice room
Expensive and no breakfast included
November 2025
Candice
solo traveller
10.0
Very nice staff.
November 2025
Stephen
Couple
9.0
The decor and the staff were all great. The restaurant was lovely and the food extremely good.
There was nothing not to like.
December 2025
Fiona
young couple
10.0
The lovely sitting area with lite fire
December 2025
B
young couple
7.0
Stayed in the largest room - which is a spectacular size. Largest show ever I’ve ever seen. Very comfy bed and pillows. Massive bath tub. Beautifully furnished. Excellent location.
Didn’t like that the loo was separate to the main bathroom. Didn’t like that we seemed to have allergic reactions to something in the room, however given it is dog friendly, it may have been related to that. Hard to say!!!! Also someone had consumed part of the honesty bar without being honest - and it hadn’t been replenished.
December 2025
Sarah
review category business travellers
10.0
perfect stay!
December 2025
Jayne
young couple
9.0
Comfy bed, huge room, lovely products and great location. The bathroom was huge and had his and hers sinks and showers with luxury products and lovely style. The bed was enormous and very comfy with the best pillows I have slept on! Enjoyed our stay as it was close to the town centre and to the racecourse. The Dyson hairdryer was a nice touch.
It was dark in the room and needed an additional light to read, also the kettle was difficult to access in the wardrobe. It was warm in the room but lovely fan supplied and a window that opened for ventilation.
December 2025
Lorraine
young couple
10.0
The hotel is an excellent location. Staff are really helpful and friendly
Nothing
December 2025
Rebecca
young couple
10.0
Beautiful property
They style and staff are incredible
December 2025
Kirstie
young couple
10.0
Location to race course and property is lovely with great attention to detail. Staff were friendly and helpful
January 2026
Lisa
review category business travellers
9.0
Beautiful hotel, rooms and amenities were great with lovely touches. Breakfast was delicious. Staff were delightful
Nothing
January 2026
Alison
review category business travellers
9.0
Such a comfortable boutique hotel. I loved the unusual touches in the bedroom - a small carafe of port (complementary), huge comfortable bed, delicious chocolate tiffin (also complementary). Plenty of wash cloths and comfortable bath robe as well as a Dyson hair dryer. Gorgeous products in room too. Breakfast was delicious, freshly cooked to order - perfect scrambled egg!
I didn’t have any milk - only oat milk. I’m sure they’d have brought me some but I was in a morning rush so didn’t call them. Also I thought it odd to have a kettle inside the wardrobe (couldn’t remove it, had to be used in situ).
January 2026
Violetta
young couple
7.0
nice property abd good location
bed was too soft
January 2026
Megan
review category business travellers
9.0
The room was lovely and spacious. The bed was large and very comfortable. I would definitely stay there again - the location of the property is brilliant, especially if you are going tot he races as it is just a short walk to the course and into town.
January 2026
Michael
young couple
10.0
Staff were very friendly and helpful right from the start. The hotel is beautiful, and my room was very cosy. I would definitely stay there again.
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