Staff follow all safety protocols as directed by local authorities
The City Rooms - Leicester
Comfortable Accommodations The City Rooms in Leicester offers spacious rooms with private bathrooms, city views, and modern amenities. Each room includes a fireplace, refrigerator, work desk, TV, and free toiletries. Essential Facilities Guests enjoy free WiFi, a hairdryer, and a carpeted floor.
Additional features include a shower, electric kettle, and wardrobe, ensuring a pleasant stay. Prime Location Located in the city center, the hotel is a short walk from De Montfort University (2953 feet) and Leicester Railway Station (less than 0.6 mi).
Nearby attractions include Welford Road Stadium (13-minute walk) and St Martins House Conference Center (984 feet). Nearby Activities Boating is available in the surrounding area, providing leisure opportunities for visitors.
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7.8/10
Good
107 Reviews
I had read the reviews before booking and not one had mentioned the noise, I was astounded to enter the room and find a set of ear plugs on each bed side table. The church rand every 15 mins but that was not kept us awake it was the bottles at 1am being dropped into bins below our window in the car park and the shouting in the same car park until past 2.30am, we go zero sleep and have never stayed in a hotel before requiring ear plugs and we have stayed in airport hotels around the world.
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Good to know
Check-in
from 14:00
Check-out
until 14:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Leicester Train Station0.7 km
East Midlands Parkway Railway Station26.9 km
Rooms Types
Room Details
Deluxe Double Room
1 King bed
25m²
Type: Double
Bathtub
Fax
Wake-up service/Alarm clock
Kitchenette
Desk
Shared bathroom
Sitting area
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Sauna
Private pool
Dryer
Toaster
Lake view
Additional bathroom
Baby safety gates
Adapted bath
Pool with a view
Bottle of water
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Select dates to see prices
Deluxe Double Room
1 King bed
25m²
Has window
Type: Double
Room all facilities
Bathtub
Fax
Wake-up service/Alarm clock
Kitchenette
Desk
Shared bathroom
Sitting area
DVD player
Toilet
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Towels/Sheets (extra fee)
Sauna
Private pool
Dryer
Toaster
Lake view
Additional bathroom
Baby safety gates
Adapted bath
Pool with a view
Bottle of water
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Room Description:
A flat-screen TV and a fridge are included in this room, which also has a private bathroom.
Guest Score and Reviews
7.8/10
Good
107 Reviews
Cleanliness
8.4
Facilities
8.4
Location
7.8
Service
8.3
Sharon
Couple
2.0
I had read the reviews before booking and not one had mentioned the noise, I was astounded to enter the room and find a set of ear plugs on each bed side table. The church rand every 15 mins but that was not kept us awake it was the bottles at 1am being dropped into bins below our window in the car park and the shouting in the same car park until past 2.30am, we go zero sleep and have never stayed in a hotel before requiring ear plugs and we have stayed in airport hotels around the world.
The noise !
October 2024
Sarah
Couple
8.0
On arrival, really accommodating staff supporting us to park as we were slightly early.
Great location with easy instructions and access.
Good value for money.
Unfortunately bed/pillows uncomfortable for us
October 2024
Services & Facilities
Most popular facilities
Free Wi-Fi
More Amenities
General
Non-smoking Property
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Media & Technology
Free Wi-Fi
Room Amenities
Heating
Fire Extinguishers
Services and Conveniences
Cashless Payment Available
Business facilities
Meeting/Banquet Facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 14:00
Check-out:before 10:30
Front Desk Hours: 24/7
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Check-in begins at 14:00 and check-out can be done until 10:30.
Interesting place to explore in close proximity to the Hotel are Leicester Market, Leicester Guildhall, Highcross Shopping Centre, Upper Brown Street, Belgrave Road, Jain Centre, Jewry Wall and Archeology Museum, Statue of Richard III, Jewry Wall Museum, New Walk Museum and Art Gallery and others.
Yes, hotel offers Meeting/Banquet Facilities, Fax/photocopying.
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Media & Technology
Free Wi-Fi
Room Amenities
Heating
Fire Extinguishers
Services and Conveniences
Cashless Payment Available
Business facilities
Meeting/Banquet Facilities
Fax/photocopying
All Guest Score and Reviews
7.8/10
Good
107 Reviews
Cleanliness
8.4
Facilities
8.4
Location
7.8
Service
8.3
Sharon
Couple
2.0
I had read the reviews before booking and not one had mentioned the noise, I was astounded to enter the room and find a set of ear plugs on each bed side table. The church rand every 15 mins but that was not kept us awake it was the bottles at 1am being dropped into bins below our window in the car park and the shouting in the same car park until past 2.30am, we go zero sleep and have never stayed in a hotel before requiring ear plugs and we have stayed in airport hotels around the world.
The noise !
October 2024
Sarah
Couple
8.0
On arrival, really accommodating staff supporting us to park as we were slightly early.
Great location with easy instructions and access.
Good value for money.
Unfortunately bed/pillows uncomfortable for us
October 2024
Morag
Business Traveler
7.0
good location comfortable bed. very clean
a bit worn
October 2024
Heidi
Couple
5.0
Good Location, comfy room.
They failed to mention in Description on booking.com that they host parties etc. We had a birthday party going on till just before 1am which kept us awake. It was so loud, you could hear everything the DJ said, if we had of known this we would have stayed somewhere else.
The room was absolutely boiling.
The car park is hard to find and is very, very small so be careful if you have a big car. Especially as we had to shuffle round with 2 vans using the space too.
November 2024
Christopher
Solo Traveler
8.0
This is my third stay in the Leicester area, and this has been by far the best place I have stayed in. Free parking in such a central location and the room was clean and tidy. I was given all the entry codes and key codes in advance, so everything was hassle free.
It's an old historic building, so you have to get used to the uneven floors and a bit of creaking here and there.
December 2024
Erica
Couple
10.0
We liked the size of the bathroom and how warm the rooms were, it was a nice touch with the coffee machine there was lots to choose from with hot drinks and bottled water also. The bed was big and comfy it was lovely and clean. It was really nice , we would definitely stay again.
It’s abit annoying how much the clock tower goes off but they do provide ear plugs so that’s a bonus. Not that we used them. But that’s not really no fault of the city rooms.
There needs to be a lift up the stairs also, I’m 6 and half month pregnant and carrying heavy so it was hard work climbing the stairs but I won’t be pregnant forever
I really don’t have much to grumble about but if anything just the small things that wouldn’t change the fact I’d definitely stay again
December 2024
John
Couple
10.0
Amazing room with a super comfy bed. Even better that parking on site was included.
December 2024
Abhishek
Couple
6.0
We liked the room. It was spacious and was comfortable and quiet apart from the occasional church bell which I personally find pleasant. Other than the usual tea and stuff, there was also a Nespresso machine which I loved. The location was also very good as it was on the street with nice bars and food.
The codes provided for both the main door and the key lockbox were incorrect. Initially, we used the intercom at the door, where a staff member provided us with the correct door code, allowing us to enter. However, we had to call again to request the correct lockbox code, as that was also wrong. During the same call, I asked them to resend the door code since I hadn’t memorized the one given by the intercom lady.
While we eventually managed to sort things out, the situation could have been far worse if this had happened after 9 PM, as no help is available outside their regular hours. To make matters worse, the emergency security number provided for after-hours assistance just goes into voicemail.
Unfortunately, I later got locked out again at 11pm when coming back from the outing because the door code they had sent me during the second call was also incorrect. None of the helpline numbers worked, leaving me to fend for myself. By sheer luck, after trying different jumbled combinations of the numbers they provided, one of them worked.
While this could have been a one-off issue with mixed-up codes, it’s a serious problem. If someone finds themselves in a similar situation outside of operating hours, they could end up stranded with no assistance.
Just make sure to check the main door code multiple times before heading out.
December 2024
Cameron
Couple
7.0
Very nice design and area
The door kept us awake a fair bit, kept sounding like someone was knocking or banging, unsure why.
January 2025
Hannah
Couple
9.0
Perfect location. Clean. Parking available and it seemed secure.
The door lock didn’t feel too secure. Very close to clock tower that chimes regularly but they did supply complimentary ear plugs on arrival. The window banged against the frame from the wind in the night but stopped after trying to wiggle/adjust it.
January 2025
Zoe
Solo Traveler
8.0
Room was amazing. Really individual design and had so much space. Have never stayed anywhere with such a large bathroom! Bed was really comfortable. Parking outside was easy to access and rare amongst city centre hotels. Spoke to staff on the phone and they were amazing! Super helpful and friendly.
Outside noise did filter into the room which didn't bother me too much. After 11pm it was pretty much just the clock tower chimes :)
January 2025
Nicky
Couple
10.0
A lovely historic building in the centre of Leicester with secure parking. The staff were very friendly and helpful. A huge choice of restaurants and pubs was on the doorstep.
If there is an event at the venue it’s noisy in the room.
January 2025
Ravi
Couple
8.0
We spent only one night. The place was in a very convenient location. The room and the bathroom both were specious, clean with a comfort bed .
The wardrobe was not clean enough to keep clothes. A fridge, a fan and some other items were stored in it .
The code for the carpark gate did not work.
February 2025
Les
Solo Traveler
8.0
Great location and spacious room/bathroom.
Picture by window damaged. Plug in bathroom sink didn’t work.
February 2025
Andrea
Group Traveler
7.0
The location was fantastic as we were visiting from London to see a show at the Curve Theatre. The hotel is a 6 minute walk to the theatre and a short distance to many restaurants and pubs, which we were very thankful for due to cold temperature! The instructions to find the hotel and carpark were clear and the check-in was very easy. The bed was very comfortable and the bedroom and bathroom were both extremely spacious.
Upon arrival, the keysafe for our room was open (not just unlocked, but hanging open). Our one set of keys was inside, but we were not aware if there was supposed to be a spare set and if this had been taken by someone else. Being two young women travelling together, this did cause us some worry. We latched the door overnight, and thankfully nothing happened, but as we were obviously sent the code to our room, we would've appreciated arriving to a locked keysafe for peace of mind if not for safety. The only other slight annoyance was that we had to vacate the carpark by check-out at 10:30. While I understand the need for space in the carpark for new hotel guests, the carpark itself was empty apart from my vehicle and one other. It would have been great if we were able to check out of the hotel and leave the car there for slightly longer, especially since the next guests wouldn't be checking in until 3pm anyway, but we unfortunately had to leave Leicester for London at 10:15 so as to not pay for onstreet parking while staying later to have a nice breakfast and explore the city as we had planned. If this is not at all possible, maybe advertising as such on the booking form would be good, as we could have planned our time better had we known before arrival that we would need to vacate the carpark by check out.
March 2025
Tiffany
Business Traveler
6.0
Loved the central location, the allocated on-site parking space (tricky to find with Leicester hotels) and the historical building.
The climb up to the rooms is a bit tricky with bags/heavy case.
My room was absolutely freezing, despite off-site staff “boosting” it for me, it was left on for an hour and the radiator needed bleeding. Had to get under the duvet in the eve for warmth!
Shower screen didn’t stay in place so water fell onto the floor.
March 2025
Hester
Business Traveler
6.0
It was central and close to my conference venue. It was clean. Getting into the venue and finding my key was easy. The room was huge and the bed was comfy.
There was no running hot water in the evening which was disappointing. The staircase to my room was steep and narrow which was hard to navigate with a big case.
April 2025
Julie
Business Traveler
8.0
Lovely building, lots of space and comfortable - would have loved an easy chair and small table !
April 2025
Diana
family with young children
9.0
Excellent location , friendly staff, good restaurants
Small point…The bag in the kitchen bin was too small for the bin…Recycling bins as well would be good.
May 2025
Harriet
young couple
10.0
Location was incredible. We got married at the Town Hall that day, and it was perfect to be able to stay at the City Rooms and park. We got fresh milk from the kitchen too - thank you.
Amazing place, nothing we didn't like.
May 2025
David
young couple
8.0
Location, distinctive character of the premises, roominess.
The windows rattled one night when it was windy, disturbing my sleep.
June 2025
Dr
review category business travellers
10.0
extra large bed, fridge, coffee maker and kettle, huge bath, comfy bed, location, on-site parking (need pre-booking with hotel). lovely stay!
all good
June 2025
Claire
family with young children
8.0
Great location. Check in was simple. Secure parking. Lovely room and huge bathroom! Great shower.
Nothing to dislike
July 2025
Gareth
young couple
7.0
Clean room, friendly and helpful staff.
The bedroom door tended to open without warning!
August 2025
Tracey
young couple
7.0
The bed was comfortable and the shower was great.
The communal areas could do with some TLC, faded elegance.
August 2025
Cathryn
young couple
9.0
Its centre location
Parking was very tight and we were blocked in by a staff member who we couldn’t find for a long time
August 2025
Emma
solo traveller
8.0
Big rooms, great location
No staff to help. Self-check in details were not sent until the day of check in, which left me stressed we would not gain access
August 2025
Jaques
review category business travellers
4.0
Outside of building, clean
Foam mattress - unacceptable for price
Very steep stairs to access room with no warning
No personal welcome. Emails are informative and helpful, but accomodation is a people businesses not a bot business
August 2025
Lisa
young couple
9.0
Spacious, literally spotless, easy to self check in. Absolutely beautiful inside in Reception and had a sneaky peek at the wedding room, just WOW.
Heard nothing from other guests despite them being above us and lovely shower.
Good facilities, including a fridge!
Slightly strange smell when we just got into the room, but not offensive, might benefit from a nice plug in like downstairs.
Vertigo on the stairs as they are narrow, the railing is low at the top and a bit rickety but that's not the owner's fault, it's the charm of the building.
Mattress not for me, its totally foam, so I ended up rolling to the edge in the night.
Was a bit warm in the night so could benefit from sheets so you can take off the duvet.
August 2025
Sally
young couple
8.0
Very central, considering this, the room was quiet. Rooms are at back of the building, up lots of stairs. Self service Keycode was incorrect, so luckily I got hold of the sister property who soon gave us correct number for key. Unfortunately we had inconsiderate, noisy neighbours above. Room was perfectly acceptable, would use again.
Shower screen leaks. Fabric bed needs a clean and a proper mattress, not a foam one, but ok for one night
September 2025
Fran
solo traveller
10.0
Excellent instructions on how to enter the City Rooms and your bedroom. Lovely room and bathroom, plus excellent facilities and provisions ie fridge, kettle, coffee maker, tea, coffee, milk etc.
Fantastic location, a minute walk from the gig I was attending, especially being alone.
Overall, excellent value for how much it cost to spend a night at The City Rooms.
Would highly recommend.
The only downside was the workmen starting at 7am in the car park after a late night out, but that will be temporary anyway, so not really a big issue.
September 2025
Prem
solo traveller
5.0
Great location. Large rooms
No lifts. The staircase is dangerous to take luggage up to the room.. Parking is easy. But then finding the accommodation after parking is very confusing. Shower is risky for seniors. Very noisy location.
September 2025
Waj
solo traveller
9.0
Nice big room, big bathroom, extremely clean.
Very quiet apart from the outside bell which didn't bother me.
Very comfortable bed
Shops walking distance, which was great as I had to park away from hotel
Steep stairs, knew that before booking but these were very steep.
No parking, even though i called and asked but was later advised due to maintenance there was no parking had to park 7 minutes away.
View of other building's from my window, I kept the blinds down lol
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