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The Midtown Hotel MOD Collection by Sonesta

220 Huntington Avenue | Boston, MASSACHUSETTS 02115, US
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The Midtown Hotel MOD Collection by Sonesta - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Boston
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Family Rooms

The Midtown Hotel MOD Collection by Sonesta - Boston

Located 0.9 mi from Fenway Park, this downtown Boston hotel is adjacent to Northeastern University. All rooms offer a cable TV.

A work desk are provided in all simply styled rooms at Midtown Hotel. In-room coffee and a clock radio are included. The Shops at the Prudential Center are 0.

7 mi from this hotel. The Boston Museum of Fine Arts is a 5-minute drive away. Midtown Hotel is a Walking distance to Hynes Convention Center On-site parking garage.

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Guest Score and Reviews
7.2 /10

Good

237 Reviews

Cleanliness
6.7
Facilities
8.0
Location
7.1
Service
7.0

Christine

Couple

7.0

Location - right in the heart of Back Bay

The halls were pretty shabby and lots of walking. The room was great, the location superb and service was very good. we would stay there again!

October 2018

Regina

Couple

10.0

Friendly helpful staff price clean

March 2019

Services & Facilities

Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Family Rooms
On-site parking
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
General
24-Hour Front Desk
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
English
French
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Smoke Alarms
Fire Extinguishers
Kitchenware
Family Rooms
Fireplace
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Invoices
Laundry Services
Convenience Store
Transportation
Parking Available (charges May Apply)
Parking Available
On-site Parking
Off-Site Parking
Health Services
First Aid Kit Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Property Surroundings

220 Huntington Avenue | Boston, MASSACHUSETTS 02115, US

The Midtown Hotel MOD Collection By Sonesta FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
General
24-Hour Front Desk
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
English
French
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Smoke Alarms
Fire Extinguishers
Kitchenware
Family Rooms
Fireplace
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Invoices
Laundry Services
Convenience Store
Transportation
Parking Available (charges May Apply)
Parking Available
On-site Parking
Off-Site Parking
Health Services
First Aid Kit Available
All Guest Score and Reviews
7.2 /10

Good

237 Reviews

Cleanliness
6.7
Facilities
8.0
Location
7.1
Service
7.0

Christine

Couple

7.0

Location - right in the heart of Back Bay

The halls were pretty shabby and lots of walking. The room was great, the location superb and service was very good. we would stay there again!

October 2018

Regina

Couple

10.0

Friendly helpful staff price clean

March 2019

Scott

Business Traveler

5.0

Responsive and friendly front-desk staff. Spacious room, with sufficient drawer and closet space. Comfortable bed.

Bathroom was tiny/awkwardly laid out. It worked OK for me on my own, but for a couple it would have been awkward opening the door to the shower area would have slammed in to someone at the sink area. Hotel laid out almost like a motel long and low

April 2019

Sheila

Couple

10.0

Best AFFORDABLE hotel in the back bay! Staff is always friendly and helpful.

Rooms are a bit dated, but for the price, it's a reasonable trade-off.

April 2019

Andres

Group Traveler

9.0

The staff and location

Bathroom was really small and outdated

May 2019

Marisel

Unknown

9.0

The staff was very helpful and respectfu. They also gave nice information about where to go get food walking distance.

The microwave was in a closet. I had to ask front desk to open the door with key.The need to put microwave in the lobby so we don't have to bother for key.

August 2019

Dennis

Couple

5.0

The staff was fine and helpful

The door lock for privacy fell off the door jam no frig or micro wave.

October 2019

Glen

Couple

9.0

Location, quality of room, wifi, price

November 2019

Verified Hotel Guest

Family with teens

6.0

Friendly, helpful staff Good lication

Horribly dated. The facade as well as the in room furniture is well past worn. Itรƒยƒร‚ยขรƒยขร‚ย‚ร‚ยฌรƒยขร‚ย„ร‚ยขs ridiculous that there is not a bedside lamp or clock with USB ports so that everyone can charge their electronics while using them in bed.

February 2020

Armin

Family with young children

10.0

Rooms spacious and comfortable beds and very clean.

August 2025

Elnaiem

Family with young children

5.0

There was no breakfast

September 2025

Vazquez

Family with young children

3.0

Hotel is under construction, obviously there would be necessary adjustments. Biggest was no elevator. Staff was overworked, and probablypoorlytrained. It took 2 hours to check in.. Seems a management issue. Most staff members were trying. I am happy to discuss. 917 862 2484

Please see above.

September 2025

whitehead

Family with young children

3.0

Staff felt bad for the 2 $40 parking tickets I received on the street because I couldn't fit into low garage entrance and let me through a service alley garage door, for 2nd night.

6' max parking garage entrance. TV didn't work half the time. No hot water at sink.

September 2025

Lauren

Couple

7.0

Good location

Needs upgrades desperately Shower head is way too low Bathroom could use makeover Walls are damaged

September 2025

Kelcey

Solo Traveler

9.0

Excellent location and friendly staff! They kindly held my bag while I explored the city after check out. The remodeled room was very nice.

Just note that the property is under construction (Sep 2025) so there is some day-time noise, paint smells in the hall, and the elevator was out of order during my stay. This was all explained ahead of time and did not detract from my visit.

September 2025

Hanry

Couple

6.0

Location and lots of clean towels

Very old carpet and the hotel has leaking issue that they moved me to another room The hotel unapproved charge the credit card for extra amount despite the room was prepaid and the deposit for incidental was charged. It took so long to reverse the charges and the staff said only the manager has access to the administrative issue and more than 3 days the issue has not been resolved. Upon check out the unapproved charge is still on my credit card despite the staff said that it has been reversed

September 2025

Juan

Group Traveler

7.0

The staff at the front desk

Cleanliness, we did not have hot water.

September 2025

James

Couple

8.0

Clean comfortable room

Part of it under construction so the hallways had dirty floors, but possibly couldnโ€™t be avoided

October 2025

Fernanda

Group Traveler

8.0

spacious and clean rooms

have better access for people with reduced mobility and better indicators of where the rooms are

October 2025

Howard

Couple

1.0

Bad service they promised us a refund and hotel and booking failed to accommodate me

They didnโ€™t know what they were doing tried to give someone else our room Locked us out and weโ€™re rude. Told us if we didnโ€™t like it we could leave. Booking did nothing to help us and hotel wonโ€™t answer after they promised us a full refund. Booking customer service is unhelpful and the people in the Philippines hung up on me.

October 2025

Annie I.

Group Traveler

4.0

the staff were very friendly and kind when we had questions. They always greeted us with a smile and did their best to help us in the circumstances.

When we checked in the water in our bathroom was not clean and came out brown due to renovations. It would've been nice if they would fix this before allowing us to check in. The keys also didn't work and every time we needed to go in our room we needed to ask the front desk to come with us to open which was frustrating. The elevator also was not working.

October 2025

Kayla

Couple

6.0

They are upgrading their rooms so they look pretty good, but they are in construction

There was no hot water in the morning to take a shower and they did not resolve the problem before I left

October 2025

Jeffrey

Couple

1.0

Breakfast. Lol. Bad coffee and a couple of muffins with no where to sit and eat.

No heat, no hot water, front desk did not answer phone. Ice machine broke on our floor. Bathrooms the size of a closet. Way too expensive. I donโ€™t care if youโ€™re located in the city of Boston. That does not mean you can cheat people out of comfort.

October 2025

C.

Business Traveler

3.0

The check-in staff was very friendly.

The state of hotel repairs was far more extensive than described on the website. The room was very close to the street, and the sound of construction vehicles was audible late into the night. There was also visible mold on the ceiling of the room.

October 2025

Charles

Couple

7.0

The room had everything we needed. The refrigerator was appreciated.

We had trouble checking in. The room we were assigned was on the second floor but the elevator was not working. It took a very long time to get a different room assigned, precious time before it got dark.

October 2025

colley

Group Traveler

10.0

Location is great

They didnโ€™t have the breakfast they said they did

November 2025

Carol

Group Traveler

3.0

Great walking location for restaurants and activities. Good safe part of town

The place was completely under construction, messy entryway, noisy in the entryway. We would have not stayed there, knowing it was under construction, disappointed for our vacation that we had to stay in a place like that. They should say closed for construction or offer deals saying under renovation!!!! Rooms are so so

November 2025

Maria

Family with young children

10.0

EXCELLENT LOCATION. WALKING DISTANCE TO EVERYTHING.

November 2025

Benjamin

Group Traveler

8.0

The breakfast was very basic (apple, packaged muffin, coffee), but as advertised--no complaints

Nothing, really

November 2025

Melody

Solo Traveler

8.0

The location was very goodโ€”close to conference centres and the center of town, yet not as expensive as some hotels. I think one thing to add to the guest experience would be to add a little more to the complimentary breakfast. The room was newly remodeled and very nice.

The shower was bit strange and didn't drain properly.

December 2025

Ivanis

Couple

7.0

Clean and updated.

Nothing to do with the actual hotel, other guest above were extremely loud even after talking to hotel staff twice.

December 2025

Fabienne

Group Traveler

7.0

the rooms were very spacious and the staff was super nice

December 2025

Anonymous

Solo Traveler

1.0

The location is great. It is also newly remodeled. .

The hotel charred my card $116 after I already prepaid for my room. I called to ask about the charge and they said they didnโ€™t know what it was for, the manager would have to look at it and call me back. Nothing. What a sham. No receipt was provided.

December 2025

Bernard

Couple

10.0

They renovated the property to a higher standard

Very clean

December 2025

ABIGAIL D. L. L.

Couple

9.0

The location was nice, the renovated rooms good

Sink noise at night

December 2025

Ryan

Solo Traveler

10.0

The location

Nothing

December 2025

Angela

Family with young children

10.0

Wonderful staff and facilities

Everything was great

January 2026

Eddy

Solo Traveler

10.0

The hotel exceeded my expectations, the star-rating should be higher. Olivia, in the front desk, is amazing and always was willing to help if needed. The room is very modern and the hotel is located in a really good area, near malls and public transportation.

The only thing I didn't like from the hotel is that they only have one AC/Heating system for the whole hotel; which means that during the winter they only have the heater on, so in order for you to get your room cooler you need to open the window.

January 2026

Margaret

Couple

9.0

Location, parking, comfortable, clean, staff

No restaurant

January 2026

Rebecca

Family with young children

9.0

Nice new lobby. Clean. Good pruce. Not fancy but adequate. Great location, walking distance to Northeastern University, Prudential Center, Newbury Street., shops, restaurants.

Not a big deal but the shower could use an upgrade.

January 2026

Ernesto

Couple

10.0

Excellent location and so beautiful hotel .I loved it

The location and the room decoration

February 2026

Jean-marc

solo traveller

6.0

Price ! Size and comfort of the bed ! Clean room !

Lack of breakfast ! No back up plan one day so no food !!!

February 2026

Ronald

solo traveller

10.0

Service was great

all was well

February 2026

Helen

Solo Traveler

9.0

Large comfortable room in a great location.

Small, crowded lobby

February 2026

Tamara

solo traveller

8.0

Great location, close to train and shopping centre

Nothing really except our shower didnโ€™t drain properly

February 2026

Andre

Solo Traveler

8.0

really enjoyed my stay. The hotel has been fully renovated and everything is brand new. It feels modern, clean, and comfortable.

The breakfast area and the reception area are quite small, especially during busy hours

February 2026

Oscar

Family with young children

8.0

Staff was nice, great snack options and rooms were clean and comfortable. Iโ€™d say donโ€™t judge by exterior appearance.

Our only wish would be that the hotel had more options for accesible accommodations. In a lot of ways not the best wheel chair friendly. Yes they have a lift but layout over all could use some major accessibility upgrades.

February 2026

Foster

Group Traveler

8.0

When we first arrived, the hotel did not meet my expectations. The room was tiny and not the size that was advertised. Olivia was a delight. She changed our room the next day, and we were connected to the room with the other party that we traveled with. The place was very clean, smelled good, and the lighting was much better when we moved into the room. The internet was a little slow but workable. There was a BIG snowstorm coming, and our train reservation was cancelled, and we were lucky enough to get a car rental. We live 10 hours away from Boston. We requested to speak with management because we had to check out on Sunday instead of Monday. We waited around for management to arrive to speak with them before we left to address the billing matter of having to leave a day early. We ended up leaving before check-out on that Sunday, February 22, 2026. At checkout, we provided the keys, and it was confirmed that the checkout was ok. On Monday, February 23, 2026 around 2 pm, I received a phone call asking if I had checked out. I was confused. Check out is at 11 am and we had checked out on Sunday, February 22, 2026, cleaned the room thoroughly, and returned the key. I called yesterday, Monday, January 25, 202,6 and there was still no manager available to address my concerns. I spoke with one of the desk clerks who was rude(Darunie-I know its spelled wrong), who did not respond to my questions when I asked to speak with someone over the manager because I had not gotten a response. Finally, she gave me this email: dsantos@colwenhotels.com. I have emailed this individual twice to address my early check out and refund availability and the return of my 600.00 for incidental fees. My rooms were 102 and 103, connecting rooms. Coming from a strong management background, communication is key, and I have not received this from this manager. Price is amazing, management availablly and response was poor.

Management has yet to call or respond to my emails.

February 2026

Marco

Couple

10.0

Everything was superb. My room was very large and the cleaning staff are equally as skilled as they are personable. Front desk staff Are exceptional. Theyโ€™re skilled and seem to enjoy being there it shows. Jonas- from front desk had a bag of chips that he gave me when my Canadian card wasnโ€™t working at the little tuck shop. I canโ€™t wait to stay there again.

Itโ€™s like a maze as itโ€™s wide not tall. Once you figure out there- youโ€™re good.

February 2026

Lafleur

family with young children

9.0

The room was very big and very clean. Water pressure in the shower was really good.

March 2026

Brenda

young couple

8.0

It was fairly small cozy. Not too far from Boston Public library which is where we spent most of our time it was clean and comfortable. Staff was friendly and helpful.

March 2026

Katherine

solo traveller

5.0

Its location

The room Smelled like dirty socks

March 2026

Luke

young couple

10.0

Everything was perfect for me, clean, great location, great price. Staff were very accommodating at the end of our stay and allowed us to leave our bags after check out.

The layout was confusing at first but this cannot be helped and exit signs helped find the lobby. I also couldnโ€™t get the room safe to work but I didnโ€™t ask for assistance as it wasnโ€™t necessary for me

March 2026

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