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The Whitehall Hotel - BW Premier Collection

105 E Delaware Pl | Chicago, ILLINOIS 60611-1403, US
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of Chicago
Excellent room comfort & quality
Most popular facilities
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning

The Whitehall Hotel - BW Premier Collection - Chicago

A 4-minute walk away from the famous shopping, dining and entertainment on the Magnificent Mile, this boutique hotel offers luxury and historic culture with upscale on-site dining and spacious guest rooms with free WiFi. Every modern guest room at The Whitehall Hotel provides luxury premium bedding, including Egyptian cotton linens, a white silk duvet cover and goose feather down comforter. The marble-floor bathrooms feature granite countertops, a make-up mirror and plush bathrobes.

Kirei combines a sleek ambiance, upscale service and innovative Asian fare to provide guests a unique fine-dining experience on-site. In-room dining services are also offered for guest convenience. This ideally located hotel is within a half mile of Water Tower Place and the Museum of Contemporary Art.

It is within 2 miles of many Chicago attractions, including Navy Pier, Millenium Park and Lincoln Park Zoo.

Rooms Types
Queen Rooms with Two Queen Beds - Non-Smoking room in The Whitehall Hotel - BW Premier Collection
Room Details
Queen Rooms with Two Queen Beds - Non-Smoking
2 large double beds 27.87m² Type: Quadruple
Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Kitchenette Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Cable channels Sauna Private pool Stovetop Game console - PS3 Game console - Nintendo Wii Additional bathroom Baby safety gates Adapted bath Roll-in shower Shallow end Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Access to private pool Transfer shower

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One-Bedroom King Suite with Two Bathrooms room in The Whitehall Hotel - BW Premier Collection
Room Details
One-Bedroom King Suite with Two Bathrooms
1 extra-large double bed 27.87m² Type: Double
Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Kitchenette Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Cable channels Sauna Private pool Stovetop Game console - PS3 Game console - Nintendo Wii Additional bathroom Baby safety gates Adapted bath Roll-in shower Shallow end Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Access to private pool Transfer shower

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Queen Room - Non-Smoking room in The Whitehall Hotel - BW Premier Collection
Room Details
Queen Room - Non-Smoking
1 large double bed 18.58m² Type: Double
Bathtub Pay-per-view channels Telephone Fax Wake-up service/Alarm clock Kitchenette Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Cable channels Towels/Sheets (extra fee) Sauna Private pool Stovetop Game console - PS3 Game console - Nintendo Wii Additional bathroom Baby safety gates Adapted bath Roll-in shower Shallow end Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Access to private pool Transfer shower

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King Suite with Sofa Bed - Non-Smoking room in The Whitehall Hotel - BW Premier Collection
Room Details
King Suite with Sofa Bed - Non-Smoking
1 extra-large double bed, 1 sofa bed 39.48m² Type: Suite
Bathtub Pay-per-view channels Telephone Fax Wake-up service/Alarm clock Kitchenette Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Cable channels Towels/Sheets (extra fee) Sauna Private pool Stovetop Game console - PS3 Game console - Nintendo Wii Additional bathroom Baby safety gates Adapted bath Roll-in shower Shallow end Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Access to private pool Transfer shower

Select dates to see prices

Guest Score and Reviews
7.8 /10

Good

998 Reviews

Cleanliness
7.5
Facilities
8.2
Location
8.2
Service
7.4

Keasha

Group Traveler

6.0

The location was perfect

The curtains wouldn't close. The thermostat was stuck at 72 making it very difficult to sleep. The shower head literally screamed when you used it. The older gentleman bartender was extremely rude. My friend and I paid for our drink and left within 5 minutes

March 2026

Daniela

young couple

7.0

Good location. Bed super comfy

April 2026

Services & Facilities

Most popular facilities
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Hair dryer
Family Rooms
On-site parking
More Amenities
Accessibility
Facilities For Disabled Guests Available
Accessible Rooms Through Interior Corridor Available
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Hair Dryer
Microwave
Coffee/tea Maker
Ironing Amenities
Telephone
Family Rooms
Services and Conveniences
Luggage Storage & Lockers
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Laundry Services
Desk/workspace Available
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not needed) and costs USD 56 per day.

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

105 E Delaware Pl | Chicago, ILLINOIS 60611-1403, US

Famous

Historical

Park & Beaches

Closest Airports

The Whitehall Hotel - BW Premier Collection FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Accessible Rooms Through Interior Corridor Available
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Hair Dryer
Microwave
Coffee/tea Maker
Ironing Amenities
Telephone
Family Rooms
Services and Conveniences
Luggage Storage & Lockers
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Laundry Services
Desk/workspace Available
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
7.8 /10

Good

998 Reviews

Cleanliness
7.5
Facilities
8.2
Location
8.2
Service
7.4

Keasha

Group Traveler

6.0

The location was perfect

The curtains wouldn't close. The thermostat was stuck at 72 making it very difficult to sleep. The shower head literally screamed when you used it. The older gentleman bartender was extremely rude. My friend and I paid for our drink and left within 5 minutes

March 2026

Daniela

young couple

7.0

Good location. Bed super comfy

April 2026

Barrera

Family with young children

9.0

What a great location. Breakfast was delicious. People at the front desk awesome.

Electrical plugs does not allow connect cell chargers

April 2026

Andres

family with young children

9.0

Good location. Close to Jackson Red Line station. Very convenient and right in downtown. The breakfast during our stay was a buffet consisting on scrambled eggs, sausages, juice among more options. It was quite good in quality and quantity. The bed is very comfortable! The staff was helpful and accommodating.

Everything was good.

April 2026

Nico

Family with young children

4.0

The room was dark, the furniture old and very worn out. The staff was kind of rude (except the oldet lady checked us in, she was sweet). The breakfast area was VERY dirty and the food was BAD.

The room was dirty and furniture was old. The breakfast food was bad and the area was VERY dirty.

April 2026

Roy

family with young children

9.0

Location, staff is awesome, Hassan and Derrie are the best.

Breakfast is a bit simple. Always the same options. Eggs, potatoes, french toast and any vegetables. Cereal, coffee and bread. Nothing more, nothing less. Internet speed could be way better, couldn't work with it, had to use my cell phone as hotspot.

April 2026

Tatjana

solo traveller

9.0

location was great, cozy, comfortable room.

could be cleaner

April 2026

Wojciech

young couple

10.0

Friendly staff, perfect location, a comfortable room. Good breakfast.

I can’t say a single bad thing about this hotel

April 2026

Leslie

Solo Traveler

8.0

Location is great. Close to many things. Staff helpful. Breakfast Buffett had plenty (but always same). Room quiet and roomy.

Could never get hot water in sink even though I let it run a long time. Two times I called down and they sent plumbers up who immediately got hot water-never worked for me. Hot water tap also loose and always dripped(and never hot). I’m short shower head could not move to make easier for me.

April 2026

Ian

Couple

10.0

They kindly provided a Microwave and Ice on demand.

I missed bacon for breakfast

April 2026

Dinesh

review category business travellers

10.0

Location and pricing

Looks old

April 2026

Shannon

Solo Traveler

10.0

Tried this hotel for the first time and glad we did! It was my birthday week and we wanted to try someplace new. Some people have reviewed this hotel and focused on its age and some of the worn areas - we choose to overlook anything that is cosmetic. The Whitehall Hotel is located right off Michigan Avenue near the Hancock building. It is dwarfed by the huge buildings surrounding it, but that makes the views phenomenal. We were upgraded to a suite (couldn't believe it!) and our room came with a deck, king bedroom, living room, and wet bar. There was one bathroom and one half bath. It had lots of closet space and a safe. Water pressure was great and heated up fast. The fridge was empty, so we could stash food in it. Towels were large and good quality. The bed was incredibly comfortable - nice linens, too. Televisions are smart and let you log in with your Netflix. The staff were really nice and helpful. They stored our luggage on the last day for a few hours. Requests to the front desk (extra towels, housekeeping, restaurant details) were answered well and quickly. Yes, it could use a decor refresher, but, honestly, I prefer to be a specially treated guest in a friendly hotel with killer beds, great views, and reasonable prices. We will be back.

Liked everything!

April 2026

Trish

Group Traveler

8.0

Didn’t have breakfast, location was alright

The parking

April 2026

Ramiro

Solo Traveler

6.0

The location is excellent, and the building has a nice classic vibe. Kudos to the staff, who were highly professional and attended to all our requests promptly. Breakfast was OK, and overall, the price-to-service ratio was OK

I really wanted to like this place, but the beds were a letdown. The mattresses are super soft, which isn't great if you need back support. I ended up switching rooms because of some outside noise, but both rooms had the same issue with the beds and I also saw its a common critic. Also, the windows were pretty dirty and didn't open, so the room felt a bit stuffy.

April 2026

Alexander

Solo Traveler

5.0

Location okay, close to public transportation. Comfortable bed. Reception staff relatively friendly and cooperative.

1. Found long hairs on my bed and in the bathroom on day of arrival, then more after taking a shower on the morning next day (see photos) 2. On at least one or two days no black tea for breakfast, because the manager was on holiday and forgot to order to replenish. At least that's what I was told. 3. There is no light switch next to the door, so when you enter at night, you have to navigate in the dark to your bed to turn on the lamp there. And there is no ceiling lights, so overall it is simply too dark in the room 4. Quality of breakfast is inferior (at least for international standards). Overall unhealthy - or maybe just "too American" for me ... 5. Staff preparing the breakfast is rude or at least unfriendly (by showing "fake friendly" smiles). Treating breakfast like a military operation, if you arrive 1 minute too late, you are out of luck getting something to eat. Short response from the staff: "We start on time and we end we clean up on time." (Which is basically 9:59:59 am SHARP during the week). 6. If you continue to sit in the breakfast room to "enjoy" your breakfast and have an interesting conversation with other guests after 10:00 am, they repeatedly want to through you out, giving the reason: so that the room can be cleaned up. But even after we left, there was no cleaning person in sight ... 7. Simply an unfriendly environment, which is why I will not check in there again.

April 2026

Jack

Couple

10.0

It’s a great location! Felt comfortable. Not a dangerous area whatsoever. Staff were incredibly kind. I would highly recommend this place to anyone who wants to be centrally located.

It’s a bit older so the shower you have to pull the handle out and my first shower didn’t go well lol. Once I learned the magic trick it was wonderful. Great water pressure. The only other thing they need to replace the phone cord in room 1209.

April 2026

Susanna

solo traveller

7.0

Location, in a very safe area

Very old and not well maintained. Man light switch in the room did not work. Shower hard to use and very old. Lift was very slow at peak times.

April 2026

Mary

young couple

8.0

The location was very close to the centre.

The heating system is horrible. It was 19' in the room and I wanted 21' but the system was only running on the fan so I asked to change my room. The heat was on here but I let it heat up and then turned it off because it was making a bad noise.

April 2026

Olena

Couple

8.0

Location, room

Breakfast

April 2026

Maikel

Solo Traveler

4.0

Nice location, but that’s about it. The bed is also comfortable.

Hotel is really old and worn out. People smoke in the hotel, carpet is stained everywhere. The rooms are old. Breakfast is very simple.

April 2026

Gareth

solo traveller

7.0

Location, staff and restaurant downstairs were exceptional.

VERY outdated, could do with a little bit of a refurb. Numerous plug sockets did not work, air conditioning was temperamental and the queen room was more appropriate for a single occupant rather than a couple. Breakfast was nothing spectacular, but satisfactory for a few days on a short visit.

April 2026

Sandra

Solo Traveler

9.0

Location is best.

There was not enough heat in the first room I had. They came and “fixed it” but when no improvement in 30 minutes I insisted a different room.

May 2026

R.

young couple

9.0

Excelent location, nice room and bed. Delicous breakfast.

N/A

May 2026

R. A.

Couple

9.0

Excelent location, nice room and bed. Delicous breakfast.

N/A

May 2026

Desai

family with young children

6.0

I liked the location of the hotel. It was in middle of the city and pretty close to the downtown and we were able to walk everywhere and did not require bus/ubers and the staff was super nice

I paid $450 per night and I expected atleast some water bottles already in the room, we did not have dental kit and for both of them we had to constantly call them and ask them to provide although they were nice about it and did nto hesistate but when you pay such amount you expect basic necessities in the hotel jsut like every other hotel. They also did not hotel slippers which i think is super important to walk around the room or just the hotel. It lacked few necessities and to add on the complimentary breakfast was horrible almost barely any other options apart from eggs,potatoes and sausages and the juices were not fresh as well. Very minimal options especially gluten-free or suagr-free stuff.

May 2026

desai

Family with young children

6.0

I liked the location of the hotel. It was in middle of the city and pretty close to the downtown and we were able to walk everywhere and did not require bus/ubers and the staff was super nice

I paid $450 per night and I expected atleast some water bottles already in the room, we did not have dental kit and for both of them we had to constantly call them and ask them to provide although they were nice about it and did nto hesistate but when you pay such amount you expect basic necessities in the hotel jsut like every other hotel. They also did not hotel slippers which i think is super important to walk around the room or just the hotel. It lacked few necessities and to add on the complimentary breakfast was horrible almost barely any other options apart from eggs,potatoes and sausages and the juices were not fresh as well. Very minimal options especially gluten-free or suagr-free stuff.

May 2026

Anamika

Group Traveler

8.0

The staff made the experience comfortable and enjoyable with their warm hospitality.

One inconvenience was that there was no mirror in the room itself; the only mirror available was in the washroom.

May 2026

Gasperl

solo traveller

7.0

Neighbourhood was nice, the room also.

Sound proofing was not good, bathroom a bit awkward

May 2026

Syed

review category business travellers

8.0

Staff was excellent very cooperative always helping

Some amenities in washroom could have in better functional condition most of them were fine

May 2026

Manuel

young couple

9.0

Is located close to most of the attractive places to go, and also it has nice restaurant close

I think they can add more food options for the breakfast

May 2026

Manuel A.

Couple

9.0

Is located close to most of the attractive places to go, and also it has nice restaurant close

I think they can add more food options for the breakfast

May 2026

Ella

Couple

8.0

Location is fantastic, staff is friendly

It's a little outdated

May 2026

Mirela

solo traveller

9.0

the vibe of 1920 Chicago, although everything was refurbished, now it is clean, quiet and with very comfortable beds. breakfast was ok, almost the same everyday but ok. the location is amazing, on Magnificent Mile, at 15 min walk from the river and other attractions, and 2 min walk from water Tower. If I will return to Chicago, I would love to stay here again

I don’t have any complaints

May 2026

Jonjevz

solo traveller

7.0

The location

Everything was fine

May 2026

jonjevz

Solo Traveler

7.0

The location

Everything was fine

May 2026

Gokhan

review category business travellers

10.0

location was amzing

May 2026

Gökhan

review category business travellers

8.0

Central location; Friendly staff;

Poor breakfast; Tendency not to clean the room regularly;

May 2026

Eduarda

family with young children

10.0

comfortable

heating system broke

May 2026

Raymond

solo traveller

9.0

The location was excellent so close to everything

May 2026

Nada

review category business travellers

7.0

I liked this hotel. It certainly needs renovation but it does have its charm. Staff is very nice and highly efficient. My bed was warm and comfy, and they have a fitness room, all very important for me after tiring meetings and daily rush around the city. The hotel's location is perfect, close to public transportation and amenities and key tourist sites too.

There was an issue with a flush in my room's toilet but the staff fixed it immediately.

May 2026

James

young couple

6.0

Excellent central location!

Staffing on the front desk was very sporadic Room temperatures were very variable - either too hot or too cold. No middle ground

May 2026

Jens

group

8.0

Nice historical place, perfect starting point to seeing Downtown Chicago

Breakfast is quite average

May 2026

Angus

solo traveller

10.0

Staff were super friendly and helpful and the room was a good size with a comfy bed

Parking was very expensive at the hotel and limited street parking!

May 2026

Carlos

review category business travellers

8.0

I will return to this hotel next time!

No major issues to mention.

May 2026

Mitko

solo traveller

8.0

The ambience- deliberately or not - keeps it retro, which contributes to the entire feeling of comfort.

I found the following tiny details surprising: lack of bottled water in the room; lack of cheese at breakfast.

May 2026

Christine

group

9.0

The location of this hotel could not be more perfect! Walking distance to everything. The staff were fantastic and the room was very comfortable.

The hotel needs a facelift, it's old and shows, but don't let that deter you -- the location is worth it! the bed is comfortable, the room is very clean and the bathroom is fine. There was a problem with the temperature in the room. I got it sorted but my friend had the same in her room, so it's worth paying attention to when you arrive. But stay here. The location rocks!

May 2026

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