844 Collins Avenue | Miami Beach, FLORIDA 33139, US
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of Miami Beach
Excellent room comfort & quality
Most popular facilities
Closed-caption TV
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Shelley Hotel - Miami Beach
Surrounded by shops and restaurants, this Miami Beach South Beach Group hotel offers completely nonsmoking accommodations. The hotel also features a free evening happy hour along with a lively on-site bar. Originally built in 1912, the Shelley Hotel combines Art Deco charm with many modern amenities, including flat-screen TVs and free WiFi.
The Shelley is ideally placed only a short stroll from a variety of attractions and activities. The Miami Beach Convention Center, scenic Lummus Park and the famed Ocean Drive are all within 4 minutes' walk. Shopping at Lincoln Mall is just 1 mile away.
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6.7/10
Pleasant
399 Reviews
The staff and the location (within walking distance of the beach) were great!
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
DVD player
Microwave
Extra long beds (> 6.5 ft)
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Game console - PS2
Pool view
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Select dates to see prices
Standard Queen Room
1 large double bed
18.86mยฒ
Has window
Type: Double
Room all facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
DVD player
Microwave
Extra long beds (> 6.5 ft)
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Game console - PS2
Pool view
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Room Description:
This room includes a flat-screen cable TV, an iPod docking station, and a private bathroom.
Bed type is not guaranteed and will be assigned at arrival based on availability.
Room Details
Standard Double Queen Room
2 large double beds
19.51mยฒ
Type: Double
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
DVD player
Microwave
Extra long beds (> 6.5 ft)
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Game console - PS2
Pool view
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Select dates to see prices
Standard Double Queen Room
2 large double beds
19.51mยฒ
Has window
Type: Double
Room all facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
DVD player
Microwave
Extra long beds (> 6.5 ft)
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Game console - PS2
Pool view
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Room Description:
This room includes a flat-screen cable TV, an iPod docking station, and a private bathroom.
Room Details
Accessible Standard Queen Room
1 large double bed
19.51mยฒ
Type: Double
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
DVD player
Microwave
Extra long beds (> 6.5 ft)
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Game console - PS2
Pool view
Adapted bath
Roll-in shower
Heated pool
Shallow end
Bottle of water
Game console - Wii U
Game console - PS4
Childrens' cribs
Toothbrush
Shower cap
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Select dates to see prices
Accessible Standard Queen Room
1 large double bed
19.51mยฒ
Has window
Type: Double
Room all facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
DVD player
Microwave
Extra long beds (> 6.5 ft)
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Game console - PS2
Pool view
Adapted bath
Roll-in shower
Heated pool
Shallow end
Bottle of water
Game console - Wii U
Game console - PS4
Childrens' cribs
Toothbrush
Shower cap
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Room Description:
The double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a safe deposit box, parquet floors and a flat-screen TV with cable channels. The unit has 1 bed.
Room Details
Junior King Suite
1 extra-large double bed
20.44mยฒ
Type: Double
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Kitchen
Sauna
Toaster
Game console - PS2
Pool view
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Select dates to see prices
Junior King Suite
1 extra-large double bed
20.44mยฒ
Has window
Type: Double
Room all facilities
Shower
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Heating
Kitchen
Sauna
Toaster
Game console - PS2
Pool view
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Room Description:
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Guest Score and Reviews
6.7/10
Pleasant
399 Reviews
Cleanliness
6.5
Facilities
6.2
Location
6.4
Service
6.4
Mariatu
Couple
5.0
The staff and the location (within walking distance of the beach) were great!
Firstly, the fact that our door did not work properly. We had to get new keycards almost daily*. The staff promised us that we would be able to switch if we wanted. When we asked to switch rooms, they kept offering suggestions we didnโt want. Secondly, Be aware that the hotel is located inside a bar, which has loud music playing in the evening/night. Additionally, the air conditioning was surprisingly loud which made sleeping hard.
*We stayed for 4 nights
August 2024
Knapp
Solo Traveler
10.0
The design of the room was outstanding ! Appreciated the effort of everything so much the snacks the bed design everything just surprised me!
A little hassling with the booking not knowing where to go for the front desk. Some signs would be helpful in the future directing me.
August 2024
Services & Facilities
Most popular facilities
Closed-caption TV
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Hair dryer
More Amenities
Accessibility
Closed-caption TV
Non-slip Grab Bar Available
Facilities For Disabled Guests Available
Audible Alarm
Wheelchair Accessible
Accessible Bathtub Available
Accessible Shower Available
Food & Drinks
Bar
Happy Hour
General
Smoking Allowed
24-Hour Front Desk
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Clothes Drying Rack
Safety Deposit Box
Closet
Air Conditioning
Hair Dryer
Shower
Room Towels Provided
Wooden/Parqueted Flooring
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Cashless Payment Available
Xerox/fax In Business Center
Ticket Services
Concierge Services
ATM Or Cash Withdraw On Site
Desk/workspace Available
Tour Services
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 16:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for US$25 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Property Surroundings
844 Collins Avenue | Miami Beach, FLORIDA 33139, US
Check-in begins at 16:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Ocean Drive, Wolfsonian Museum, Art-deco District, Miami Design Preservation League, Art Deco District Welcome Center, Abel Holtz Stadium, Sanford L Ziff Jewish Museum, Sanford L Ziff Jewish Museum of Florida, Tamiami Shopping Center, Espanola Way and others.
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Clothes Drying Rack
Safety Deposit Box
Closet
Air Conditioning
Hair Dryer
Shower
Room Towels Provided
Wooden/Parqueted Flooring
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Mini Bar
Ironing Amenities
Telephone
Alarm Clock
Trash Cans
Kitchenware
Blackout Curtains
Toiletries Provided
Family Rooms
Linens
Fireplace
Socket Near The Bed
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Cashless Payment Available
Xerox/fax In Business Center
Ticket Services
Concierge Services
ATM Or Cash Withdraw On Site
Desk/workspace Available
Tour Services
All Guest Score and Reviews
6.7/10
Pleasant
399 Reviews
Cleanliness
6.5
Facilities
6.2
Location
6.4
Service
6.4
Mariatu
Couple
5.0
The staff and the location (within walking distance of the beach) were great!
Firstly, the fact that our door did not work properly. We had to get new keycards almost daily*. The staff promised us that we would be able to switch if we wanted. When we asked to switch rooms, they kept offering suggestions we didnโt want. Secondly, Be aware that the hotel is located inside a bar, which has loud music playing in the evening/night. Additionally, the air conditioning was surprisingly loud which made sleeping hard.
*We stayed for 4 nights
August 2024
Knapp
Solo Traveler
10.0
The design of the room was outstanding ! Appreciated the effort of everything so much the snacks the bed design everything just surprised me!
A little hassling with the booking not knowing where to go for the front desk. Some signs would be helpful in the future directing me.
August 2024
Barry
Solo Traveler
8.0
Room and location
The television set only got 3 or 4 channels. None that I wanted. Couldn't even get local news or local channels.
August 2024
Andrea
Group Traveler
4.0
The location was close to everything.
The sheets has spots. There was a party at the bar every night starting at 7 . I stayed on the first floor so 3 doos from the lobby so I heard everything.
August 2024
Blackshear
Family with young children
1.0
Nothing the worst service ?? ever no microwave on were on the property ?? no tables to set nothing on.
August 2024
Keyoni P.
Couple
4.0
Location was great. Very close to the beach, pretty much in the middle of the strip.
The hotel is old and needs to be upgraded. The locks do not function properly. I had to swipe my key card 10-15 times to get it open. I spoke to another guest, and they had the same problem. So bad they had to switch rooms. There were a lot of flying bugs/ beetle insects. Mainly in the bathroom, but I started to see them everywhere by the end of my stay. They do not have a front desk in the building. You have to go across the street for assistance. It is no good if you have any type of health condition and are staying alone. So imagine if you are locked out of your room on the top floor. Oh, and no elevator, so pack light.
September 2024
Nadia
Group Traveler
2.0
Front desk and housekeeping staff was friendly. Location is great.
We had many problems. Firstly I was charged $15 on my account by the hotel and I wasnโt sure why so I called. After multiple attempts to reach the hotel by phone I gave up. Nobody picks up and the call does get transferred. Automated message says to wait on the line and then nothing happens. So no way for me to ask what was the transaction for.
Next, last night of our stay the room next to ours had a very loud fight. I think they were drunk or something. It was between 3am-4:30 am.. They were screaming and then one of the guys was in the hall BANGING on our door, we were terrified. I know that fights between guests can happen in any hotel. But. Nobody stopped them for over an hour and most of the time on of the guys was in the hallway banging on doors. What a nightmare. Next morning I addressed it with the front desk lady as we were checking out. She was not apologetic at all, in fact completely indifferent and disinterested- she didnโt care, it was very upsetting.
We didnโt use the wet bar in the room but looked at bottles out of curiosity. Some drinks were over a year expired. The air conditioning in the room was awful, no fans at all, just AC by the window blowing air.
Ultra loud music on the first floor is blasting at night. We could hear it on the third floor in one the farthest rooms down the hallway, I can only imagine how loud it was inside the first floor rooms.
I donโt like leaving bad reviews. I tried fixing it with them, but their complete unavailability by phone, mystery transaction on my account, late night violent prolonged argument near our room, and front desk personโs complete indifference to it did it for me. One star. Will choose a different hotel next time.
September 2024
Juan
Couple
8.0
Localization and crew
September 2024
maria
Solo Traveler
3.0
The only good I can say about this hotel is location, 3 min walk from the beach
The front desk lady literally walked out of the building while she was checking me in! I was after 9 hours flight and only I wanted is to get to my room and rest!
She wanted to charge me deposit twice.
No hot water.
The most uncomfortable bed I ever sleep on.
Door cards got demagnetized if they were close to your phone. And of course I had them in one bag and had to stress out about that all the time! Because once you got to your room, find out your cards not working and you have to go to the front desk which is CROSS the street and few time I had to make it twice because cards were still not working after they programmed them.
My room door was broken and they refused to change my room, but next day they did.
September 2024
Andela
Family with young children
10.0
Everything was great
September 2024
Antoinette
Couple
9.0
Close to the beach, very affordable.
We werenโt able to check in early so we had to sit in the lobby for hours . No one answers the phone at the front desk .
September 2024
Vera
Solo Traveler
7.0
Location. Comfy and clean bed. Historic charm.
Noise level. Had to cross the street to get ice. No staff in lobby.
October 2024
Nakisha
Family with young children
5.0
The location it was close the the beach. Thatโs all!
The front desk attendant was rude because we wasnโt inform about the extra deposit. They had flying bugs in the room the was biting me and my daughter and yโall need to have more towels because I only was able to get one clean towel the whole trip I had to go purchase some personal ones.
October 2024
Khalid Z.
Group Traveler
6.0
The room did not have a coffee/tea Maher as you advertised on booking.com. And after I finally checked in which tool 40 minutes the bathroom ceiling was leaking and the room was not cleaned during my entire 4 night 5 day stay so I would like some compensation.
Thank you
Please see above and also there was no elevator and my room was on the top floor.
October 2024
Kimario
Business Traveler
7.0
It should be provided
Availability of the air condition and WiFi
October 2024
Gail
Couple
6.0
Walkable to beach, restaurants. Also to the Hoo on and off bus. Itโs a bit confusing going back and forth across the street, but we managed. Ana couldnโt have been more supportive and she was appreciated
The beds were way to soft for us, also no tables in lobby play bride which we wanted to do, the deco is tacky for our taste.
November 2024
NICOLE
Group Traveler
1.0
I like the price
The bed was small my husband didnโt fit and we laid in it and it fell to ground there was ashes and drug addicts live there ! No hot water and looks like bug trap house
December 2024
Marcus
Group Traveler
9.0
lobby dj and lobby fragrance
a bit musty at times
December 2024
Crawford
Group Traveler
2.0
The location.
The sheets were not fully clean when I arrived. They only left 2 towels in the room, the phone in the room was not working if you needed help. You had to go across the street to check in and/or call the number there to get any form of help. The staff acted like you were Oliver Twist if you dare asked for more towels , wash cloths or any essentials. I asked for extra rolls of toilet paper because we only had one in the room and they literally gave me one roll then wrote it down that they gave it to me. There was no peep hole on the room door so you had no clue if a murderer or the housekeeper was at your door. The room key never worked and we constantly had to go across the street for them to reactivate it. The carpets smelled terrible as if they just sprayed perfumes to cover up a musty smell. The music downstairs was so loud that our walls were vibrating until 3am. There were not enough hooks in the bathroom, literally one garbage can in the entire room and not an extra chair to put your bags on.
December 2024
Antino
Solo Traveler
1.0
The location was the only favorable thing.
The staff rude.
The hotel is a dump.
Too many hidden fees.
Have to keep going across the street for front desk relations,
December 2024
Moung
Family with young children
5.0
good location
i don't like it
January 2025
Loretta
Family with young children
10.0
The young lady who checked us in was very kind and helpful when I asked for directions.
Didnt like that check in was across the street.
January 2025
Bernadette
Family with young children
7.0
Location- round the corner from Lincoln road. Very pretty road, full of restaurants. Lovely atmosphere.
Extremely expensive for what we got.
When we booked, we didn't find anything cheaper for the location we were looking for, but for the price we paid, we expected 'better'.
The room wasn't bad as such, but the paint....... omg.
Whoever painted that room should have done a more professional job for the money it's worth.
They just served cold water and hot coffee (nothing special) at the lobby for bfast.
January 2025
Joseph
Solo Traveler
8.0
Cute lobby/bar area. My room was clean and a good size for 1 person. Itโs in the middle of the south beach area so easy walk to the beaches and other venues.
The carpeting in the lobby and hallways is quite old and doesnโt appear clean (due to stains , I saw them clean it every day). I think the overall feeling of cleanliness and vibe of the hotel would much improve if that was made to hardwood or carpeting was replaced. I also did not like that I could not contact the front desk by phone , as they didnโt pick up when I tried to call.
January 2025
Matt
Couple
1.0
The location is the only thing I would recommend
There was no correspondence about my late arrival with the property, despite reaching out several times.
When I got there, my door would not open and they told me someone would handle it in the morning.
Every time I needed to leave the room and come back in I had to get somebody to let me in which was the maintenance staff that was never on site so they always had to come back and I always had to wait.
They decided to check me out Saturday so all day Sunday they were knocking on the door telling me that I was checked out when I had paid through Sunday.
January 2025
Diy
Group Traveler
1.0
Down the street from ocean drive
January 2025
Angie
Solo Traveler
2.0
The location is close to the beach
I had no hot water for most of my stay, only ice cold water
January 2025
Shamika
Family with young children
9.0
Amazing customer service, the airline lost my luggage and I needed to shop for clothes before leaving on my cruise. The manager gave me two extra hours to check out with no extra charge, Thank you! I went from meltdown to it will be okay
Rooms are small, but that's expected of Miami hotels. Couldn't figure out the hot water in the shower
January 2025
M.T.
Couple
10.0
I read reviews online and they weren't great so I was a little nervous but I'm glad we ended up staying. Our room was BEAUTIFUL, the staff was very friendly and accommodating.
It was hard to get in contact with staff on the phone,all the phone numbers I called went to like an old fax extention or just didn't connect. I finally got a hold of someone through email. They did take care of what I needed so no problems.
January 2025
Mazarisvas
Group Traveler
10.0
Nice and clean hotel with friendly staff and comfortable beds. Collins avenue is just moments away from Ocean Drive, the heart of the party in South Beach, Miami. Free WIFI, fridge, clean bathroom.
Cannot find anything negative.
February 2025
Camilla
Solo Traveler
10.0
Strategically located,
just 1 minute walk from Ocean Drive
and 2 minutes walk from the beach
February 2025
Shendra
Family with young children
8.0
The location
The water control for the shower needs to be fixed you put it on hot and itโs cold, some of my family took cold showers because of this.
February 2025
Anita
Family with young children
10.0
I like everything special chairs at front seat at the night
February 2025
Trisha
Couple
1.0
No parking-- very expensive for pay parking and unsafe are
No refu d even b if cancelled waybill advance-- lost our money
February 2025
Bhanu
Solo Traveler
5.0
Staff helpful
Over priced
Ambience and decor - not great
March 2025
Volkan
Family with young children
7.0
Staf was, great thank u
March 2025
Montangela
Couple
1.0
This property was horrible. I did not like anything.
Extremely small. Nasty. Outdated. Furniture was torn. The smell was horrific. Bathroom was filthy. Found old deodorant on the side of the bed. The bed was not sturdy. The carpet was filthy and the smell was horrible.
March 2025
Luiz
Couple
9.0
Great staff and localization
Room had some maintainance issues, to which they seem alert anyways
March 2025
Bill
Family with young children
8.0
Location and price
Uncomfortable bed
March 2025
William
Couple
10.0
Its was so cold but the shelly is just an amazing stay and the staff allowed us to enjoy our time in miami and we had a cpl rooms and had a great time
April 2025
Aliya
Group Traveler
6.0
The location is great, the staff is attentive.
There is no elevator. The room is so narrow that the door hits the bed when it opens. The rooms are not designed for 4 people. There is no space to turn around! The first room was much larger than the second, although we took the same rooms with 2 standard beds. There was no closet in our room, no place to put a suitcase! Although there was a closet in the other room. Very interesting.
April 2025
Galyna
Couple
10.0
Very beautiful place, clean room highly recommended enjoy ?โค๏ธ?
April 2025
Dannon
Solo Traveler
8.0
Great location
April 2025
Rob
Family with young children
8.0
Hotel location is superb- one block away from Ocean Drive. Took less than 5 mins to be on the beach. Hotel exterior is lovely and the hotel is clean and tidy. The room booked had 2 double beds and space was tight but expected. The bathroom was a good size as was the wardrobe. Good mini fridge with reasonable drinks prices, but 7/11 and other convenience stores / markets were less than a few minutes walk away. Staff were incredibly helpful and overall had a great stay.
The hotel is stunning and has made good use of original features such as marble in the bathrooms- but it means there is no extractor fan in the room- this made the room very humid after showering and when we came home at night the bedding felt a little damp.
April 2025
Rafael
Solo Traveler
10.0
Personal and environment were super polite , helpful and friendly to me . Especially Emmy was so nice and help me a lot . Thank you so much for amazing holidays and time
April 2025
Rick
Group Traveler
2.0
There was no breakfast. I stayed there before had a bathroom window break and cut my foot. The management promised to offer a suite since they would not refund me which is insane. They eventually reneged of their offer and dis not accommodate all while being adamant about what they promised was truly disgusting.
Staff, lack of accountability, the staff, having to change my hotel key everytime i entered after getting all the way to my room. Was mis charged for a lini bar that wasn't used only to find the mistake and be refunded after money was held on my card huge inconvenience completely horrible stay
May 2025
Ana
Group Traveler
10.0
The location and staff
Bed was uncomfortable
May 2025
Michelle
Solo Traveler
2.0
It has cockroaches and hair was on the bed the room wasn't very clean
The room had cockroaches in the room wasn't very clean and also had hair on the bed
May 2025
LaToya
Family with young children
7.0
Clean rooms and location to beach. Staff was helpful and nice even when I had an attitude. So that was a huge plus.. she deserves a raise
No steps but not a problem.
May 2025
lakisha
Couple
9.0
The atmosphere when u enter has a nice vibe and bar. The room is small but it was clean, smelled good, and the decor was nice. The desk clerk Ayme was very pleasant and helpful. The location is great.
N/A
May 2025
Christian
Group Traveler
6.0
I liked that it was close to the beach, and next to shopping centers so last minute stuff I needed for my trip was close by.
I didnโt like that I couldnโt control the thermostat in my room cause it was hot at times. I had to get with the manager at the front desk cause there was mini bar but some items were already missing so I had to make sure they knew that because I didnโt want to get charged. The only reason I knew stuff was missing was due to the fact that my family asked if I had the same things in my room and thatโs how I figured out it was missing. The halls do have a smell down some areas. Some parts of my sheets did have stains on them as well.
May 2025
Chandra
Couple
10.0
Everything was stunning, the location was perfection and the staff were absolutely wonderful
Didnโt have a floor mat for existing the shower
June 2025
Ricky
Group Traveler
3.0
Closer to the beach
No elevator. My dog has a lot of trouble going up 3 flights of stairs and there is zero mention of no elevators on the site. Only place there is air conditioning is in your room.
June 2025
Richard
Couple
10.0
All of it was beautiful, clean very happy
The only part is having to pay a resort fee when all we did was stay the night
June 2025
Karen
Couple
3.0
Absolutely nothing!
No parking for guest for Iam handicap and had to walk 3 blocks to hotel because only parking was a parking garage that cost me another 20.00!
June 2025
Deanna
Group Traveler
10.0
The Bar. Hotel employee was a vibe.Hotel employees made my trip. My room was cozy and beautifully decorated.
No elevator or continental breakfast.
July 2025
Kenesha
Family with young children
10.0
Location and staff
Everything was good
July 2025
Meriam
Group Traveler
4.0
I love the location and the staff very friendly
Commode ran all night several roaches found in the room and every time we need to get back in the room we had to get out card reprogrammed room 313
July 2025
Darryl
Couple
10.0
Great customer service also there is security there at nights so to sum it up itโs pretty safe there.
Everything is just fine, there is nothing not to like!!!
October 2025
Jinping
Family with young children
7.0
Good location, good front desk staff
Lobby is smell, shower difficult just temperature
January 2026
Tanya
Unknown
3.0
The location
The hotel rooms were filthy and were not cleaned prior to check in. Hair in the sink and someoneโs rolled up socks in the bed.
January 2026
Karan
Solo Traveler
10.0
Great room, great price, great staff, steps from the beeeeach!!
Nothing!
January 2026
Robert
Couple
10.0
Location and friendly staff
The rugs are very run down
January 2026
Manpreet
Couple
7.0
Decent prize
Amenities
January 2026
Patrick
Couple
6.0
Close to the beach
No coffee and Noise level at night
January 2026
DAVID
Solo Traveler
5.0
Difficult to get hot water in Shower, Manager said had to turn on slowly?
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