1052 Ocean Drive | Miami Beach, FLORIDA FL 33139, US
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of Miami Beach
Excellent room comfort & quality
Most popular facilities
24-Hour Front Desk
Shared lounge/TV area
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms
Strand Ocean Drive Suites - Miami Beach
Located 3 minutes walk from the beach on Ocean Drive, this hotel features a roof-top pool with 360-degree ocean and city views. All newly renovated Strand Ocean Drive Suite buildings are across the street from the beach. A kitchenette is included in each suite at The Strand and includes a microwave, refrigerator, and cook-top.
Select suites offer partial and direct ocean views. We are located in the Art Deco / Entertainment District of Miami Beach. Free WiFi is provided.
A 24-hour front desk is always available at the property. Luggage storage and concierge service are offered . The restaurants and nightlife of South Beach are within walking distance from this hotel.
Guests will be 0.8 mi from shopping at Lincoln Road Mall. The Miami International Airport is 14 mi away.
We recommend using Lyft or Uber to get to and from either airport location, and around South Beach, Miami. License Number(s): 24357-11.
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6.9/10
Pleasant
467 Reviews
The location is awesome if you plan to party all night and crash drunk right on SB. Unit B302. If the owner is paying a monthly maintenance fee, he is getting ripped off as things have been broken for some time.
One-Bedroom King Suite Direct Ocean View and Balcony - Unit C201
1 extra-large double bed
83.61mยฒ
Type: Suite
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console
Game console - Xbox 360
Ocean view
Mountain view
Additional bathroom
Coffee machine
City view
Upper floors accessible by elevator
Drying rack for clothing
Books, DVDs or music for children
Toilet with grab rails
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Shower chair
Infinity Pool
Shallow end
Bottle of water
Socket near the bed
Feather pillow
Non-feather pillow
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Access to private pool
Transfer shower
Select dates to see prices
One-Bedroom King Suite Direct Ocean View and Balcony - Unit C201
1 extra-large double bed
83.61mยฒ
Has window
Type: Suite
Room all facilities
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console
Game console - Xbox 360
Ocean view
Mountain view
Additional bathroom
Coffee machine
City view
Upper floors accessible by elevator
Drying rack for clothing
Books, DVDs or music for children
Toilet with grab rails
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Shower chair
Infinity Pool
Shallow end
Bottle of water
Socket near the bed
Feather pillow
Non-feather pillow
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Access to private pool
Transfer shower
Room Description:
This suite features a balcony with ocean view, a kitchenette with a seating area, 2 flat-screen TV's, and 2 sofa beds.
Room Details
Two Queens Suite Partial Ocean View with Balcony - Unit C404
1 sofa bed, 2 large double beds
51.1mยฒ
Type: Suite
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console - Xbox 360
Game console - PS2
Ocean view
Mountain view
Additional bathroom
Coffee machine
City view
Upper floors accessible by elevator
Drying rack for clothing
Books, DVDs or music for children
Toilet with grab rails
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Shower chair
Infinity Pool
Shallow end
Bottle of water
Socket near the bed
Feather pillow
Non-feather pillow
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Access to private pool
Select dates to see prices
Two Queens Suite Partial Ocean View with Balcony - Unit C404
1 sofa bed, 2 large double beds
51.1mยฒ
Has window
Type: Suite
Room all facilities
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console - Xbox 360
Game console - PS2
Ocean view
Mountain view
Additional bathroom
Coffee machine
City view
Upper floors accessible by elevator
Drying rack for clothing
Books, DVDs or music for children
Toilet with grab rails
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Shower chair
Infinity Pool
Shallow end
Bottle of water
Socket near the bed
Feather pillow
Non-feather pillow
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Access to private pool
Room Description:
This suite is located in the 1052 C Building. It features a kitchenette, balcony with an ocean view, flat screen TV, 2 queen size beds and 1 sofa bed.
Room Details
Top Floor One-Bedroom King Suite - Unit B305
1 extra-large double bed
51.1mยฒ
Type: Suite
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console - PS2
Ocean view
Mountain view
Additional bathroom
Coffee machine
City view
Drying rack for clothing
Books, DVDs or music for children
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Shallow end
Bottle of water
Socket near the bed
Feather pillow
Non-feather pillow
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Access to private pool
Select dates to see prices
Top Floor One-Bedroom King Suite - Unit B305
1 extra-large double bed
51.1mยฒ
Has window
Type: Suite
Room all facilities
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console - PS2
Ocean view
Mountain view
Additional bathroom
Coffee machine
City view
Drying rack for clothing
Books, DVDs or music for children
Adapted bath
Roll-in shower
Walk-in shower
Infinity Pool
Shallow end
Bottle of water
Socket near the bed
Feather pillow
Non-feather pillow
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Access to private pool
Room Description:
This studio suite is located in the 1036 B Building. It features a kitchenette, flat-screen TV, one king size bed and one full size sofa bed.
Room Details
King Suite with Balcony 1 - Unit C204
1 extra-large double bed, 1 sofa bed
51.1mยฒ
Type: Suite
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
iPad
Game console
Game console - Xbox 360
Ocean view
Mountain view
Additional bathroom
Coffee machine
City view
Drying rack for clothing
Books, DVDs or music for children
Toilet with grab rails
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Shower chair
Infinity Pool
Shallow end
Bottle of water
Socket near the bed
Feather pillow
Non-feather pillow
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Access to private pool
Transfer shower
Select dates to see prices
King Suite with Balcony 1 - Unit C204
1 extra-large double bed, 1 sofa bed
51.1mยฒ
Has window
Type: Suite
Room all facilities
Bathtub
Safe
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Balcony
Suit press
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Dishwasher
Washing machine
Private Bathroom
Extra long beds (> 6.5 ft)
Kitchen
Wireless internet
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
iPad
Game console
Game console - Xbox 360
Ocean view
Mountain view
Additional bathroom
Coffee machine
City view
Drying rack for clothing
Books, DVDs or music for children
Toilet with grab rails
Adapted bath
Roll-in shower
Walk-in shower
Emergency cord in bathroom
Shower chair
Infinity Pool
Shallow end
Bottle of water
Socket near the bed
Feather pillow
Non-feather pillow
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Access to private pool
Transfer shower
Room Description:
This suite is located in the 1052 C Building. It includes a kitchenette with seating area, balcony, flat-screen TV, one king size bed and 1 full size sofa bed.
Guest Score and Reviews
6.9/10
Pleasant
467 Reviews
Cleanliness
7.0
Facilities
7.7
Location
6.3
Service
7.1
Scott
Traveling as Couple
3.0
The location is awesome if you plan to party all night and crash drunk right on SB. Unit B302. If the owner is paying a monthly maintenance fee, he is getting ripped off as things have been broken for some time.
The pictures are way nicer than the property. kudos to the photographer. Many things did not work. THE ELEVATOR . I.E. TV Dishwasher, multiple lights were inoperative. The outlet in the bathroom. we asked to have them fixed. They sent someone. NOTHING was fixed. lights were missing in the hallway. the flooring was broken and bubbling off the floor. Unit B302
September 2023
Telika
Solo Traveler
8.0
great location.
October 2023
Services & Facilities
Most popular facilities
24-Hour Front Desk
Shared lounge/TV area
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms
Swimming Pool
Beachfront
On-site parking
More Amenities
Fitness Activities
Tennis Court & Equipment
Food & Drinks
Bar
Restaurant(s)
Food Delivery
Poolside Bar
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Electronic Room Key
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Kids' Pool
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Outdoor Recreation
Golf Course
Cycling
Sun Deck
Room Amenities
Room Service
Air Conditioning
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Concierge Services
Designated Smoking Area
ATM Or Cash Withdraw On Site
Laundry Services
Tour Services
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Heated Pool
Beachfront
Rooftop Pool
Pool With View
Outdoor Pool
Fence Around Pool
Transportation
Parking Available (charges May Apply)
Indoor Parking (charges May Apply)
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 16:00
Check-out:before 11:00
Front Desk Hours: 24/7
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs USD 30 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Property Surroundings
1052 Ocean Drive | Miami Beach, FLORIDA FL 33139, US
Check-in begins at 16:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Aparthotels are Miami Design Preservation League, Art-deco District, Art Deco District Welcome Center, Wolfsonian Museum, Ocean Drive, Abel Holtz Stadium, Art By Mariano Picos Pelegri, Espanola Way, Sanford L Ziff Jewish Museum, Duck Tours Miami and others.
The Aparthotels offers Outdoor pool, On-site parking.
Staff Follow All Safety Protocols As Directed By Local Authorities
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Kid Friendly
Kids' Pool
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Outdoor Recreation
Golf Course
Cycling
Sun Deck
Room Amenities
Room Service
Air Conditioning
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Concierge Services
Designated Smoking Area
ATM Or Cash Withdraw On Site
Laundry Services
Tour Services
Swimming & Soaking
Sun Loungers Or Beach Chairs
Swimming Pool
Heated Pool
Beachfront
Rooftop Pool
Pool With View
Outdoor Pool
Fence Around Pool
Transportation
Parking Available (charges May Apply)
Indoor Parking (charges May Apply)
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
All Guest Score and Reviews
6.9/10
Pleasant
467 Reviews
Cleanliness
7.0
Facilities
7.7
Location
6.3
Service
7.1
Scott
Traveling as Couple
3.0
The location is awesome if you plan to party all night and crash drunk right on SB. Unit B302. If the owner is paying a monthly maintenance fee, he is getting ripped off as things have been broken for some time.
The pictures are way nicer than the property. kudos to the photographer. Many things did not work. THE ELEVATOR . I.E. TV Dishwasher, multiple lights were inoperative. The outlet in the bathroom. we asked to have them fixed. They sent someone. NOTHING was fixed. lights were missing in the hallway. the flooring was broken and bubbling off the floor. Unit B302
September 2023
Telika
Solo Traveler
8.0
great location.
October 2023
Victor
Traveling as Couple
3.0
I like the location
.
but it is totally different from the pictures I see on the website
October 2023
Aline
5.0
The pool and location..
Poor customer service!! A lot of broke things in the room !
October 2023
Jason
Traveling as Couple
1.0
Biggest dump in Miami
Room was extremely dirty, felt like I needed a tetanus booster when i opened the door
Boken glass on the balcony
Very noisy could hear everything from the street, adjacent rooms and bar below
Roof top pool was open to the bar and full of drunks
Room door didn't seal properly
Kitchenette was unusable as nothing worked
I would not recommend anyone to stay there
October 2023
Janet
Traveling as Couple
1.0
It was dreadful
Nothing at all it was disgusting . It was so dirty it needed a deep clean through the entire apartment and the bathroom door leading into the bedroom was so unsafe it was dangerous. We booked for 7 nights and left the next morning it was so filthy , we spoke to the owners
And got so much abuse .
We have photos & videos as evidence of the horrid apartment
November 2023
Edwards
Traveling as Couple
7.0
clean and private room very nice location in the heart of South beach
the a/c vent was leaking in the bathroom
November 2023
Marquis
8.0
It was nice close to everything very cool
November 2023
Milagros
6.0
Location was good
There were ants in the suite and could use soundproofing
Need more lighting in kitchen
November 2023
Joe
Family with Young Children
2.0
We were close to beach
We were right above a club that blared music until midnight. Then had to deal with loud noises from other guests until 4am
November 2023
Cociorva
4.0
Staff was nice
Very cold in the room and dirty room
December 2023
Adrianne
10.0
The location was amazing. Everything we needed was walking distance, resturants, bars and beach.
We were above the bezt club in Miami.... The Palace which was lively all day and finished by midnight so the noise did not disturb us.
The room was clean, spacious and had a wonderful round bath tub and great view. 2 balconies, 2 beds Room C402.
All the staff were amazing. They allowed us to leave our luggage in a secure room until checkin and check-out. They were always helpful.
I will definately stay there again if Im in Miami.
Nothing.
January 2024
Cesar
Business Traveler
8.0
Furniture and space.
Very clean and comfortable.
Time, no enough time for enjoy this place and location.
January 2024
Raven
Traveling as Couple
8.0
It was right on the strip and it was so comfortable & I loved the balcony
I couldnt take a bath because the other head didnt work and the balcony door couldnt lock
January 2024
Antonio-uttley
Family with Young Children
8.0
Proximity to the beach. View of the area. Large space.
Weak internet connection. Elevator did not work.
January 2024
Igor
Traveling as Couple
7.0
The hotel's location is great, just a minute from the beach. However, it has multiple buildings, and if your room is above the 'Palace' restaurant, expect noise from live shows. Not ideal for those wanting a quiet stay. The host was accommodating, allowing an extended check-out, but our arrival was frustrating with a nearly half-hour wait for the front desk guy who stepped out. Room service didn't come until we requested it explicitly for a couple of days. Overall, it is an okay place.
February 2024
Veronica
7.0
Location its great , communication was good, its a good place if you like nightlife vibes.
The place has a really great location, Investing in remodeling would be beneficial making it a 5 star place
February 2024
Myrianavis
Traveling as Couple
1.0
attached to a restaurant lounge
staff was clueless to everything, landlords are rude
February 2024
Joseph
Traveling as Couple
1.0
Disgusting. Shower head had mold, was green, brown and yellow. Highly unsanitary and apartment was so dirty.
Disgusting. Shower head had mold, was green, brown and yellow. Highly unsanitary and apartment was so dirty.
February 2024
Wieslaw
Traveling as Couple
5.0
I liked the location but I could not sleep till 2 am because There is a night club on the ground floor playing loud music plus loud consumers.
In the description it was written that the rooms have been newly renovated maybe yes but 5 years ago.
February 2024
Hemby
10.0
The room was spacious and it was very clean. It was above the Palace and surprisingly, we were not disturbed by the noise! I will book again
Check-in wasnt until 4pm but thankfully our room was ready sooner.
February 2024
Sanchez
Solo Traveler
1.0
Nothing,but ocean view
Nothing, everything about the place was disappointing, don't be fooled by pictures of the suites on line, I give it one star, that is why the suites are non refundable
February 2024
Rosario
Family with Young Children
7.0
Location was great and the view from our balcony was gorgeous. We watched the sunrise from our balcony.
The VERY LOUD noise of the nightclub. We did not appreciate a transvestite show being thrust upon our children. What happened to common decency?! The music went on past 10pm right below us.
February 2024
Richard
Traveling as Couple
5.0
It is location
Really bad quality of the beds. PLEASE replace them! It did hurt my back. You can even hear the sounds of the springs.
The noise from the engins (A/C, etc) on the roof of the building next door. So loud that you cant leave the patio door of the balcony opened. What is the point to pay extra money to be by the sea then!
The quality of the coffee. Which was Instant (insane) coffee! Instead of providing this poor quality coffee just leave it empty.
February 2024
Nina
Traveling as Couple
10.0
The property is centrally located to everything. You can walk to all attractions, restaurants, and the beach
Nothing, I loved everything about this property
February 2024
Shirish
Family with Young Children
1.0
Rooftop pool is the only thing my family liked.
1 Not so welcoming staff, the staff was high and was not able to give me the keys until we waited for her shift to end. 2 The room key didnt work and had to reset the new key I guess. 3 Not a clean room at all, sticky doors, dead bug in the bathroom floor and on the bed, not enough towels for a family of 5,
February 2024
Paulo
Traveling as Couple
5.0
The location is very good, as it stands at the main avenue in Miami Beach, where there are lots of restaurants, bars, tourist attractions. The room is quite comfortable and spacious. TV deserves to be highlighted as the device contains most of the useful and most famous apps someone would require.
The location is in building C, whereas the front desk and the pool are in another building (A, I suppose). This situation was not clear in the Booking profile of this location (!!). Although it was warned about the noise from Palace restaurant shows, there are other noisy sources from the neighbourhood. There is an antique bathtube which makes it quite dangerous to leave the shower box. Although towels were changed every two days, there wasn't any other cleaning (nor even there were cleaning devices for guests to do so). There is not a shower in the pool. The sea view is minimum.
February 2024
Maryssa
Family with Young Children
7.0
I liked how this hotel/condo was by all of the restaurants and bars for night life on Ocean Drive in South Beach.
At night.. it got super loud. Was a bit hard to fall asleep with all the noise.
March 2024
Kevin
Solo Traveler
5.0
Excellent Location
Property Management never returned my call
March 2024
Alicia
Family with Young Children
8.0
The location was the best. Liked the balcony, had lots of closet space.
Beds were a little stiff but not unbearable. Floors had not been washed in a while as our feet were black from walking around. The room needed hand towels or paper towels since it had a kitchen but no means to dry hands or dishes. Be mindfull the music doesn't stop till 1am.
March 2024
Khishigsaikhan
6.0
When we booked the hotel, we thought that our room was in the main building, and we could see the sea through the window. We asked for some additional towels and blankets; however, we received it two days later due to miscommunication among staff. The reception gave us the phone of proprietor; however, this phone is never ever answered.
I almost didn't have any dislikes during the trip.
March 2024
Amy
Traveling as Couple
10.0
It was next to drag shows all night every night
There was only one roll of toilet paper. Had to call twice for extra.
April 2024
Gail
Family with Young Children
6.0
Unit was clean even it was old and location was right in front of the beach.
The bed was uncomfortable cause mattress was already overused, hard and flat. Need to be replaced.
April 2024
Marcella
10.0
It was good energy
We didnt have to ask for towels n wash cloths
They was friendly
April 2024
Shannon
Traveling as Couple
5.0
the room was ok, very roomy- location to beach was very nice. Needed assistance with TV and shower rod in curtain- owners had someone to assist very quickly.
the bed extremely uncomfortable and very low to the floor (no box spring). This made it difficult to get in/out of the bed. Had broom but no dust pan- and with no carpets/rugs at door, a lot of sand was tracked in. Desk clerk in evenings was very rude.
April 2024
Maximiliano
4.0
the location is very good. close to the beach.close to restaurants. close to everything
staff was very bad. they went to change towels took the dirty towels but did not leave clean towels left the door of the room open. I reported it to the number with the reception and the customer service number but they did not solve anything. I had to buy towels.
April 2024
Kenneth
Family with Young Children
1.0
There was not much to like, was not as described as on the site. Stay away if you are over 21, have a family, and from the UK as the manager(French lady) as quoted "this is why I hate English", when asked to look for an alternative room.
The place had dirty floors, bed linen, bathroom room needed to be refurbished, mould in shower, fittings falling off, dirty clothes were everywhere, including dirty underwear. Manager was rude and shouted in front of my young daughter. Noisy right next to the apartment with banging noise from 11.30 am to 12.30 pm. Photos are as on arrival.
April 2024
Mark
Traveling as Couple
8.0
The location is perfect! There is a balcony that overlooks Ocean Drive that we loved standing on. It would be great if there were some bar height stools out there so you could sit down. The chairs that are there are way too low to see over the railing. You can stand on your deck & watch the daily & nightly drag shows that took place at the bar downstairs. It was very roomy & nice.
We didnt like the shower/tub at all. We also didnt like that the pool was a public pool. As a paying hotel guest, it wouldve been nice to go up there to lay out or swim, but it was too crowded with public people from the bar downstairs. Also, when you pay for a room with a pool, you should be able to take your own bottled water from your room to the pool. I had my pool bag with me, with a bottle water in the side & security came over to me & made me get rid of it, saying I could only have water at the pool if I purchased it at the bar. We travel a lot & Ive never had that happen until here.
April 2024
Haji
Family with Young Children
4.0
That fact that it was closer to the beach
Loud Music was playing and lots of people were coming in and out, it's definitely not a family oriented place
April 2024
Candace
7.0
Location was good and price was good.
We couldn't get on the elevator because there wasn't a monitor for our card someone stole it off of the elevator in building C. Then when we rode the elevator in building A we noticed the elevator hasn't been checked to be up to code since 2020. Needless to say I didn't feel safe to take the elevator again our whole stay there. The one front desk lady was very rude.
April 2024
Tobias
Family with Young Children
1.0
Can't really say anything. So something objective that is not really relevant to the over all experience. View over ocean and central location. But don't - just don't go there.
Next to night club - VERY LOUD NOISE - Vibrations in the apartment, literally :-( Dishwasher did not work. They said they would send someone to fix it - that never happened! BE AWARE! We went on a trip and when we returned after four days they have rented the apartment to someone else and told us (family of five) to just find a different hotel. And the landlord even scolded us for not having the courtesy to tell him about our trip - excuse me...is this legal?! (to be fair we were compensated for three nights, but still, can you imagine...). I think Booking.com should look into this matter and take some responsibility.
April 2024
Michele
Solo Traveler
10.0
Location, walking distance to everything I wanted to do during my stay. Beach view. Bike and walking path was awesome!
The noise from the Palace until midnight every night during my stay.
April 2024
Frank
Family with Young Children
7.0
The mini kitchen was great for making healthy meals...
April 2024
Mariee
Traveling as Couple
1.0
I would never RECOMMEND THIS PLACE !
Rob The OWNER was very RUDE AND DISRESPECTFUL. No good customer service at all. Hes very condescending and sarcastic. If I had the option to book elsewhere I wouldve but they make sure they charge u before u even step foot in the room. Its ask do u have and special request and I put my request for a birthday card or something to be on the bed or welcome to Miami I couldnt even get that and I paid $800 to stay there. Whats the point of asking if u cant or wont do !! GEORGE THANK YOU FOR BEING A GREAT STAFF MEMBER! I know its hard working in an environment like that. But you made out stay 2% better! The OTHER 98% ROB CAN GO TO HELLLLLLLLLLL!!!
April 2024
Adrienne
1.0
The location
Palace bar is right underneath the room
May 2024
Cindy
10.0
Everything was great. Great size, super clean, the bed was super comfortable the pillows too it was like sleeping on clouds. Those cosmetic towels and makeup remover wipes came in handy.
No complaints at all. Everything was great.
May 2024
Marah
Traveling as Couple
2.0
I like the view
I didnt like how old and crusty the room was. Bed sheets were never changed even though we started there for 7 days. No cleaning. Not enough towels.
May 2024
Brittney
Family with Young Children
8.0
Location, cleanliness
The balcony
May 2024
Efehan
8.0
Perfect view, clean rooms, friendly housekeeping service and hosts.
I would rather give it 10/10 but during checkout front desk was not friendly at all. She seems not happy to see me :)
May 2024
Ashlee
Family with Young Children
1.0
Nothing, truly the worst stay of my life.
This stay was the worst stay of my life, please stay here at your own risk. The hosts were horrible, spiteful and callous. The ameneties and facilities listed are indeed lies and there is no air conditioning, my sister had a medical emergency due to heat exhaustion and the hosts did not care and refused to provide a fan. The temperature was over 93 degrees I have been travelling for many years and i have never had a stay as bad as this. No accommodations were made nor A/C fixed. Misquito bites, heat exhaustion/sickness. Miserable and irritable stay. Health hazard. Please do not stay here, if anything goes wrong, you will be on your own. The facilities and amenities listed are lies. We have not been compensated.
May 2024
Anna
Traveling as Couple
10.0
Location is great. We stayed at 506. Room is very clean. The beds are very comfortable.
Bathtub is broken. You can use only the shower.
May 2024
Anneesah
Solo Traveler
9.0
The property was amazing. The suite was clean and spacious. The balcony faced the beach,the view was amazing.
The only thing that was an inconvenience was the elevator. The elevator had been broken for 2 days, so I had to carry my luggages down the stairway.
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