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DoubleTree By Hilton Hotel New Orleans

300 Canal Street | New Orleans, LOUISIANA 70130, US
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DoubleTree By Hilton Hotel New Orleans - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of New Orleans
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi

DoubleTree By Hilton Hotel New Orleans - New Orleans

Located in New Orleans, 2297 feet from Bourbon Street, DoubleTree by Hilton New Orleans features an outdoor pool and terrace. Guests can enjoy the on-site bar. Free WiFi is featured and private parking is available on site.

Rooms are fitted with a flat-screen TV. Some units feature a seating area to relax in after a busy day. You will find a coffee machine in the room.

All rooms come with a private bathroom equipped with a bath or shower. For your comfort, you will find free toiletries and a hairdryer. You will find a 24-hour front desk with a safety deposit box and tour services at the property.

A business center and meeting facilities are available. Morial Convention Center is 2953 feet from Doubletree New Orleans, while St Louis Cathedral is 2953 feet away. Louis Armstrong New Orleans International Airport is 12 mi from the property.

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Rooms Types
King Room room in DoubleTree By Hilton Hotel New Orleans
Room Details
King Room
1 extra-large double bed 27.87mยฒ Type: Double
Internet facilities Telephone Fax Hairdryer Toaster Wake-up service/Alarm clock Privacy curtain Sitting area

Select dates to see prices

Deluxe King Room - Non-Smoking room in DoubleTree By Hilton Hotel New Orleans
Room Details
Deluxe King Room - Non-Smoking
1 extra-large double bed 27.87mยฒ Type: Double
Internet facilities Telephone Fax Hairdryer Toaster Wake-up service/Alarm clock Privacy curtain Sitting area

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Queen Room with Two Queen Beds room in DoubleTree By Hilton Hotel New Orleans
Room Details
Queen Room with Two Queen Beds
2 large double beds 27.87mยฒ Type: Quadruple
Internet facilities Telephone Fax Hairdryer Toaster Wake-up service/Alarm clock Privacy curtain Sitting area

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Junior King Suite with Seating Area room in DoubleTree By Hilton Hotel New Orleans
Room Details
Junior King Suite with Seating Area
42.55mยฒ Type: Suite
Internet facilities Telephone Fax Hairdryer Toaster Wake-up service/Alarm clock Privacy curtain Sitting area

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Guest Score and Reviews
8.3 /10

V. good

2929 Reviews

Cleanliness
8.0
Facilities
8.2
Location
8.9
Service
7.8

Philip

young couple

9.0

Mardi Gras parades right outside the hotel.

Lighting lwvel a bit low in the room.

February 2026

MARSHA

Family with young children

10.0

The location

There was one guy at the front desk who seemed annoyed by all the people coming to the desk to ask questions.

February 2026

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Air Conditioning
Family Rooms
On-site parking
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Alternative Meal Arrangement
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Balcony/Terrace
Ironing Amenities
Telephone
Kitchenware
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Gift/souvenir Shop
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Tour Services
Swimming & Soaking
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in public areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Property Surroundings

300 Canal Street | New Orleans, LOUISIANA 70130, US

DoubleTree By Hilton Hotel New Orleans FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Alternative Meal Arrangement
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Balcony/Terrace
Ironing Amenities
Telephone
Kitchenware
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Gift/souvenir Shop
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Tour Services
Swimming & Soaking
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.3 /10

V. good

2929 Reviews

Cleanliness
8.0
Facilities
8.2
Location
8.9
Service
7.8

Philip

young couple

9.0

Mardi Gras parades right outside the hotel.

Lighting lwvel a bit low in the room.

February 2026

MARSHA

Family with young children

10.0

The location

There was one guy at the front desk who seemed annoyed by all the people coming to the desk to ask questions.

February 2026

Roger

Couple

7.0

Cleanliness of room

Noise. Kept hearing doors slam while trying to sleep.

February 2026

Penelope

Couple

8.0

The location. We came for Mardi Gras and we can just head downstairs to catch the parade. Its 2 blocks from French Quarter and 7 mins walk to the river. I also loved the pillows.

There was no free bottle water in the room. You will have to pay for them even the first bottle. But they do have spa water in the lobby in the day time. The bed could be better.

February 2026

Laverne

family with young children

10.0

The Staff was very friendly and Respectful Jasmine, was very nice, and helpful

The water was not all that hot

February 2026

Perry

Solo Traveler

9.0

The location of my room near ice machine and elevators

I didn't like the connecting room cause someone opened the door trying to be nosey so I put the latch on .

February 2026

Stephanie

Couple

10.0

Great location for Mardi Gras

February 2026

Laurie

Solo Traveler

10.0

Wonderful Experience Everytime I stay

February 2026

Brittany

Family with young children

10.0

View from my room was perfect for the parade and the parade ran right behind the hotel ! Very clean hotel and ladies at front desk were really helpful and nice

February 2026

Tanisha

Solo Traveler

7.0

Great location to catch the parade. It passed right by the hotel for Mardi Gras.

February 2026

Jonathan

family with young children

8.0

Clean hotel, good location

Staff took made fun when I asked for extra cream for the room and remarked was it for my tea as im British. Then didn't bring it to the room regardless.

February 2026

Shai-teria

young couple

10.0

The location was great

Nothing

February 2026

Shai-Teria

Couple

10.0

The location was great

Nothing

February 2026

Evonda

Couple

6.0

the location is perfect!

The parking. The cars were in the road waiting on valet. It was a horrible experience.

February 2026

Kaitlyn

Couple

8.0

Very clean. Friendly Staff.

Parking was a little confusing & expensive. I just paid at pubic parking. I guess youโ€™re paying for convenience.

February 2026

Mischa

young couple

2.0

Location for Mardi Gras.

The toilet leaked from the back the entire time. And there was no hot water. Water was luke warm for a shower. Stayed in room 1424. Reserved room 502 online. Had to ask for a cookie and it was not warm. Asked for fresh towels, waited over an hour. I was told they only had 1 engineer for repairs.

February 2026

Johanna

review category business travellers

8.0

Friendly and helpfull staff

The rooms were not very quiet, and since I was there for work, that was challenging. Many young families were staying at the hotel as well, so the evenings were not particularly quiet. I was attending a conference and eventually became sick, likely due to lack of sleep. That was somewhat disappointing.

February 2026

Debra

Couple

5.0

The location was great for our activities & we chose it because of its proximity to the Street Car line. Itโ€™s also within walking distance of several great NOLA restaurants, Mulateโ€™s for Zydeco music & Motherโ€™s for breakfast.

We had another guest enter our room at about 8:15pm because of a mixup in our check-in & the management had a very cavalier response. Then we discover the next morning that there was no โ€œspareโ€ roll of toilet tissue & after requesting one be delivered & waiting 30 minutes, were told housekeeping didnโ€™t come in until 8:30am & no one was available to deliver but we could go to the front desk to get a roll. Not exactly good customer service. Then, when we did go to the lobby, 3 bellmen were standing there talking; in a well managed hotel, the need to provide a basic necessity for guests would be prioritized. We also discovered one of the drawers in the furniture was broken & fell out when opened & the smell of cigarette smoke in the bathroom made it impossible to shower - it was apparently coming in through the vent. I honestly felt like Booking & other second party reservation guests were not prioritized as several times I was told โ€œoh, you reserved through Bookingโ€ even though I am a Hilton Honors member.

February 2026

Markeeta

Couple

4.0

I loved the location and how friendly the staff were. Everything was in walking distance, and any issue I had was taken care of. I even received complimentary breakfast for my husband and I, after being dissatisfied.

The second day, our roomโ€™s key sensor turned solid red and we couldnโ€™t get into our room. Security didnโ€™t make it up to fix it until after we returned from walking the city 4 hours later. Once we finally got in, I saw a mouse run across the floor and I requested that our room be changed. They moved us to another room, and it still wasnโ€™t that clean. I also understand that the hotel is pet friendly, but there should be no reason for one of the elevator floors to be dirty from the same urine/poop for more than 24 hours.

March 2026

Graham

Couple

9.0

Location, and rooms were great. Everything was an easy walking distance.Location, and rooms were great. Everything was an easy walking distance.Location, and rooms were great. Everything was an easy walking distance.

March 2026

Maretta

solo traveller

8.0

Everything was nice.

N/A

March 2026

Maria

young couple

10.0

Staff was wonderful!

March 2026

Harris

young couple

10.0

Bed Comfy love the welcome note on the TV screen

N/A

March 2026

Tiago

solo traveller

7.0

Room is spacious and comfortable, location os excellent

Bad breakfast, bad service

March 2026

Rosalind

young couple

9.0

Location and staff

No not water

March 2026

Marks

group

4.0

The staff was very friendly

My room had a leak, my door wouldn't close properly due to bottom piece coming off. Doors slam why to hard. TV kept going in and out.

March 2026

Aaron

young couple

10.0

Clean spacious rooms. The beds were wonderful. The staff were friendly and courteous.

No dislikes.

March 2026

Caresse

young couple

8.0

Beds very comfortable, shower awesome with lovely shower products. Staff very friendly brekkie delicious

A little bit dated, husband kicked a bit of metal on the side of the bed which was sticking out, bottom of vanity fell off

March 2026

Tahlese

young couple

10.0

The property was very clean

March 2026

Aerica

family with young children

10.0

Well kept and clean

N/A

March 2026

Keith

young couple

10.0

Great location. Catch a trolly car just outside the entrance. Walking distance tobBourbon street. Aquarium and riverfront just a shortvwalk away

Don't think there was anything i didnt like

March 2026

Anamechia

review category business travellers

10.0

Location, staff, amenities

Room could have been a tad more cleaner

March 2026

Kristin

group

8.0

It was convenient. Good location

Having to pay $55 a day to park plus what you pay a night.

March 2026

Duhon

family with young children

7.0

Good location.

They didnโ€™t change out sheets or empty trash.

March 2026

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