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Hilton Palacio Del Rio

200 South Alamo Street | San Antonio, TEXAS 78205, US
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Hilton Palacio Del Rio - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of San Antonio
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi

Hilton Palacio Del Rio - San Antonio

Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center.

The Arneson River Theater is also located adjacent to the hotel. HemisFair Park can also be found only seconds away along with a number of area golf courses. On-site at the Hilton Palacio del Rio, guests can enjoy an outdoor swimming pool as well as a modern fitness center.

There are also several dining options located on-site. The hotel also provides guests with private balconies in every guestroom.

Rooms Types
Double Room with Two Double Beds room in Hilton Palacio Del Rio
Room Details
Double Room with Two Double Beds
2 double beds 31.59mยฒ Type: Quadruple
Internet facilities Video games Towels/Sheets (extra fee) TV Telephone Walk-in closet Fax Oven Hairdryer Toaster Wake-up service/Alarm clock Suit press Game console - PS3 Game console - Nintendo Wii Refrigerator Shared bathroom Sitting area Free spa access DVD player Complimentary access to conference room/business areas

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Double Room with Two Double Beds and River View room in Hilton Palacio Del Rio
Room Details
Double Room with Two Double Beds and River View
2 double beds 35.3mยฒ Type: Quadruple
Internet facilities Video games Towels/Sheets (extra fee) TV Telephone Walk-in closet Fax Oven Hairdryer Toaster Wake-up service/Alarm clock Suit press Game console - PS3 Game console - Nintendo Wii Refrigerator Shared bathroom Sitting area Free spa access DVD player Complimentary access to conference room/business areas

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King Room room in Hilton Palacio Del Rio
Room Details
King Room
1 extra-large double bed 31.59mยฒ Type: Double
Internet facilities Video games Towels/Sheets (extra fee) TV Telephone Walk-in closet Fax Oven Hairdryer Toaster Wake-up service/Alarm clock Suit press Game console - PS3 Game console - Nintendo Wii Refrigerator Shared bathroom Sitting area Free spa access DVD player Complimentary access to conference room/business areas

Select dates to see prices

King Room with River View room in Hilton Palacio Del Rio
Room Details
King Room with River View
1 extra-large double bed 35.3mยฒ Type: Double
Internet facilities Video games Towels/Sheets (extra fee) TV Telephone Walk-in closet Fax Oven Hairdryer Toaster Wake-up service/Alarm clock Suit press Game console - PS3 Game console - Nintendo Wii Refrigerator Shared bathroom Sitting area Free spa access DVD player Complimentary access to conference room/business areas

Select dates to see prices

Guest Score and Reviews
8.6 /10

V. good

1281 Reviews

Cleanliness
8.0
Facilities
9.0
Location
8.5
Service
8.6

Weller

Couple

5.0

Great room, Great view!! Israel our bell hop was amazing!

Checking out was a nightmare... took almost 3 hours!! Elevators too crowded to get down with luggage. Decided to use bell hop took them over an hour to come get our bags. Waited over an hour for valet to bring us our vehicle. 50$ for parking is ridiculous. The room was great. The view was great.. Staff was friendly. Everything else was a nightmare!! Why overall satisfaction was a 5!!!

January 2026

Gregory

Couple

9.0

Breakfast very good

Location of bathrooms outside of the bars in the hotel, had to take an elevator up or down one floor to use facilities. PUT THE Keurig COFFEE POTS BACK IN EACH ROOM, take out the little expresso coffee machines out of the rooms, along with the little ceramic cups. Ridiculous! STARBUCKS NEEDS TO PROVIDE TRAYS to carry multiple coffees. Hilton needs to provide shuttle service to the airport.

January 2026

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room Service
Air Conditioning
Hair dryer
More Amenities
Accessibility
Facilities For Disabled Guests Available
Accessible Rooms Through Interior Corridor Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Restaurant (special Diets Available)
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Video Game Console
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Window
Room Service
Safety Deposit Box
Radio
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Heating
Smoke Alarms
Fire Extinguishers
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Concierge Services
Gift/souvenir Shop
Daily Newspaper
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Swimming & Soaking
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and costs USD 15 per 24 hours.

Parking

Private parking is possible at a location nearby (reservation is not possible) and costs USD 55 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

200 South Alamo Street | San Antonio, TEXAS 78205, US

Hilton Palacio Del Rio FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Accessible Rooms Through Interior Corridor Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Restaurant (special Diets Available)
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Video Game Console
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Window
Room Service
Safety Deposit Box
Radio
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Heating
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Telephone
Alarm Clock
Kitchenware
Blackout Curtains
Toiletries Provided
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Concierge Services
Gift/souvenir Shop
Daily Newspaper
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Swimming & Soaking
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.6 /10

V. good

1281 Reviews

Cleanliness
8.0
Facilities
9.0
Location
8.5
Service
8.6

Weller

Couple

5.0

Great room, Great view!! Israel our bell hop was amazing!

Checking out was a nightmare... took almost 3 hours!! Elevators too crowded to get down with luggage. Decided to use bell hop took them over an hour to come get our bags. Waited over an hour for valet to bring us our vehicle. 50$ for parking is ridiculous. The room was great. The view was great.. Staff was friendly. Everything else was a nightmare!! Why overall satisfaction was a 5!!!

January 2026

Gregory

Couple

9.0

Breakfast very good

Location of bathrooms outside of the bars in the hotel, had to take an elevator up or down one floor to use facilities. PUT THE Keurig COFFEE POTS BACK IN EACH ROOM, take out the little expresso coffee machines out of the rooms, along with the little ceramic cups. Ridiculous! STARBUCKS NEEDS TO PROVIDE TRAYS to carry multiple coffees. Hilton needs to provide shuttle service to the airport.

January 2026

Ines

Couple

10.0

Location, staff, ambiance, everything

Na

January 2026

Kezza

solo traveller

10.0

Comfy bedding. Location great. Needed to stay extra 2 days from the storm. This was ideal

N/A

January 2026

Elizabeth

Solo Traveler

9.0

Convient, friendly staff.

January 2026

Hernandez

Solo Traveler

6.0

The view of the fireworks

The price for 1 night

February 2026

Kiran

Couple

8.0

Great location on the riverwalk and the history behind the hotel.

A lot of construction around it right now.

February 2026

Elsa

Family with young children

10.0

Very friendly staff and close to everything

N/a

February 2026

Oscar

Couple

10.0

Service is a Plus, since check in to check out , hotel personal provide us a. Great experience

Just traffick previous to check in , one hour waiting to Mede it to lobby but is for construction reasons

February 2026

Amy

Couple

10.0

Beautiful and clean. I loved the proximity to downtown and the room with the balcony and couch.

The toilet paper holder was broken upon arrival and there was construction right outside of the hotel.

February 2026

Pinkner

Solo Traveler

10.0

The Waterโ€™s Edge breakfasts and waitstaff!!

Old fashioned tub shower and bed was lumpy but clean.

February 2026

Chris

Couple

6.0

Very nice property in an excellent location.

We were in an end room that picked up a great amount of street noise at night. Would ask for a room on the other end next time. Hall way to the room smelled like sewer gas. Slightly noticeable in the room but once you smell it itโ€™s there.

February 2026

Michael

Couple

10.0

Cleanโ€ฆ. Hostess was the best, friendly and caring as were the Valet and Restaurant staff.

Burned smell from pizza place other than that it was perfect

February 2026

Jay

young couple

9.0

Right next to the river.

I like it all

February 2026

Jay T.

Couple

9.0

Right next to the river.

I like it all

February 2026

Charles

Family with young children

9.0

Being able to text and have my car ready

I'll be glad when the city gets done with the construction

February 2026

Dalal

Family with young children

10.0

Staff are friendly and kind!

None

March 2026

Jennifer

Couple

10.0

This was our first time staying here and truly enjoyed everything. The rooms have been beautifully updated, are spacious and comfortable. Having a private balcony was so nice! We ate at the restaurants on the property and would highly recommend. You canโ€™t beat the location. We will be staying here again.

March 2026

Pinon

Couple

10.0

Amazing hotel

Nothing

March 2026

Tiffany

Couple

7.0

Friendly staff, amazing view, comfortable bed

Our room had a terrible odor(musty/damp?). Fortunately we were able to sleep with the balcony door open. I imagine we could have had a room change but we were too tired to go thorough the trouble.

March 2026

Marilyn

Family with young children

7.0

Ambirnce of hotel was good and the staff was very friendly.

I had a handicap accessible room as I needed a step in shower. The outlets were on the other side of the toilet and not by the the vanity and sink. It made it very difficult to blow dry may hair . The vanity lighting was not placed well as it was directly in my eyes. I am 5ft 6in. It needs to be raised. also hard to walk outside the front due to too much construction.

March 2026

Gerardo

Family with young children

1.0

Nothing I did not get to stay

I did not stay in hotel

March 2026

Alicia

Family with young children

8.0

The location and the friendliness of the staff.

It was loud, there was hair in the tub, and as we were leaving to check out the elevator wasnโ€™t working.

March 2026

Jose

Couple

10.0

It was nice and clean

N/A

March 2026

Candace

young couple

8.0

Awesome location, close to everything.

Roadworks out the front weโ€™re very inconvenient and noisy at times

March 2026

Willa

Family with young children

9.0

Nice property clean

Construction around hotel

March 2026

Escalona

young couple

10.0

The whole experience was great from the moment we arrived. Breakfast was great and our pizza was spectacular. Staff was very kind and courteous.

March 2026

escalona

Couple

10.0

The whole experience was great from the moment we arrived. Breakfast was great and our pizza was spectacular. Staff was very kind and courteous.

March 2026

Angela

Couple

10.0

That is was downtown and on the river walk. Easy to get around downtown. Didnโ€™t need to take my car out due to we can walk to the place around us.

I having bad to say about the property.

April 2026

Jade

Couple

10.0

The balcony view Nice staff Clean room

There was a bit of hair at the bottom shelf in the restroom, may have looked like pet hair or human hair trimmings . Other than that everything was perfrect

April 2026

Steve

Couple

5.0

The staff was extremely accommodating and friendly

Parking of $60 when you couldโ€™ve parked your own car for 30 at the same place

April 2026

Jason

Solo Traveler

10.0

Location was great. Close to everything within walking distance.

Thereโ€™s nothing to dislike

April 2026

Jeremy

Couple

6.0

I like the location it was by everywhere we wanted to be

Rooms smelled like sewer the whole weekend

April 2026

Rodney

Couple

7.0

The location was perfect

The rooms need MORE cleaning. Our room was dusty. Behind tv, computer table & bathroomโ€ฆ The paper cups & glasses was even dusty.

April 2026

Claudia

family with young children

10.0

Room was perfect! Asked for some details for my daughterโ€™s birthday and they did amazing!

N/A

April 2026

Liz

young couple

8.0

Great room view, great staff

Bathroom had tub and no shower wand, needed ottoman

April 2026

Tenneh

solo traveller

8.0

The hotels breakfast was great and the staffs were great

The TV channel, they should make more channels available .

April 2026

Janice

solo traveller

10.0

The location is excellent. A short walk

Nothing

April 2026

Jeri

family with young children

1.0

The room at first entrance was great, the location, floor level, view, balcony to mention a few positives. The pool and gym, we also utilized and donโ€™t have any complaints except there were no towels

the sheets, blankets on the beds were stained, not just a little stain, very bad stains, Please see attached pics. Also we used our complimentary meal tickets at the restaurant for breakfast Sunday morning and the service was horrible. We were told to wait for our server, not only did anyone not ever come to our table after being there as a family of 3 for almost an hour. We were never greeted. We finally just told someone we were going to leave and left the breakfast tickets on the table, they just said ok and we left. I paid $419 for this experience and it was absolutely not worth this price.

April 2026

Reyes

solo traveller

8.0

Everyone very friendly

Nothing everything was very good. Everything..needed more botted waters

April 2026

Stephanie

young couple

4.0

Our balcony, balcony view and location.

Dissatisfied why customer service during the stay and at check out.

April 2026

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