420 West Market Street | San Antonio, TEXAS 78205, US
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of San Antonio
Excellent room comfort & quality
Most popular facilities
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Room Service
The Westin Riverwalk San Antonio - San Antonio
Located on the San Antonio Riverwalk and less than 5 minutes’ walk from the city center, this hotel features an on-site Italian restaurant. Guests also have access to an outdoor pool. A 42-inch flat-screen TV is found in each modern room at The Westin Riverwalk, San Antonio.
Coffee-making facilities with Starbucks coffees are also included. Zocca Restaurant and Bar serves sophisticated Italian meals throughout the day. Guests can dine indoors or on the riverfront patio.
Breakfast is available on weekends only. The Alamo is 10 minutes’ walk from the hotel.
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8.7/10
V. good
678 Reviews
We love everything about your Hotel. Its locatiion to the river walk, all the resturants near by and your resturant.
This double room provides air conditioning, a TV and city views. The unit offers 1 bed.
Room Details
Traditional Double, Guest room, 2 Double, City view
2 double beds
39.02m²
Type: Double
Hairdryer
Baby safety gates
Select dates to see prices
Traditional Double, Guest room, 2 Double, City view
2 double beds
39.02m²
Has window
Type: Double
Room all facilities
Hairdryer
Baby safety gates
Room Description:
The double room features air conditioning and city views. The unit has 2 beds.
Room Details
Deluxe King, Guest room, 1 King, River Side view, Balcony
1 extra-large double bed
39.02m²
Type: Double
Hairdryer
Suit press
Game console - Xbox 360
Select dates to see prices
Deluxe King, Guest room, 1 King, River Side view, Balcony
1 extra-large double bed
39.02m²
Has window
Type: Double
Room all facilities
Hairdryer
Suit press
Game console - Xbox 360
Room Description:
The double room features air conditioning and a balcony. The unit has 1 bed.
Room Details
Deluxe Double, Guest room, 2 Double, River Side view
2 double beds
39.02m²
Type: Double
Hairdryer
Game console - Xbox 360
Select dates to see prices
Deluxe Double, Guest room, 2 Double, River Side view
2 double beds
39.02m²
Has window
Type: Double
Room all facilities
Hairdryer
Game console - Xbox 360
Room Description:
The double room provides air conditioning. The unit offers 2 beds.
Guest Score and Reviews
8.7/10
V. good
678 Reviews
Cleanliness
8.5
Facilities
9.2
Location
8.8
Service
8.2
Patrick
young couple
10.0
We love everything about your Hotel. Its locatiion to the river walk, all the resturants near by and your resturant.
Some days not enough towels, but not a big deal.
July 2023
John
young couple
10.0
Great Hotel , perfect location and extremely helpful and friendly staff .
Everything
July 2023
Services & Facilities
Most popular facilities
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Room Service
Air Conditioning
Hair dryer
Family Rooms
More Amenities
Accessibility
Facilities For Disabled Guests Available
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
TV & Movies/Shows
Internet Access (charges May Apply)
Wi-Fi Available In Public Areas (charges May Apply)
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Room Service
Safety Deposit Box
Closet
Air Conditioning
Hair Dryer
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Kitchenware
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Xerox/fax In Business Center
Concierge Services
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Swimming & Soaking
Pool With View
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 16:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in the hotel rooms and costs USD 16.25 per 24 hours.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs USD 60 per day.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Property Surroundings
420 West Market Street | San Antonio, TEXAS 78205, US
Check-in begins at 16:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Tower Life Building, Hertzberg Circus Museum, Plaza de las Islas, La Villita Historic Arts Village, La Villita, Buckhorn Saloon & Museum, Main Plaza, Arneson River Theatre, San Antonio Conservation Society, San Antonio IMAX Theater RiverCenter and others.
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
TV & Movies/Shows
Internet Access (charges May Apply)
Wi-Fi Available In Public Areas (charges May Apply)
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Room Service
Safety Deposit Box
Closet
Air Conditioning
Hair Dryer
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Kitchenware
Family Rooms
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Xerox/fax In Business Center
Concierge Services
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Swimming & Soaking
Pool With View
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.7/10
V. good
678 Reviews
Cleanliness
8.5
Facilities
9.2
Location
8.8
Service
8.2
Patrick
young couple
10.0
We love everything about your Hotel. Its locatiion to the river walk, all the resturants near by and your resturant.
Some days not enough towels, but not a big deal.
July 2023
John
young couple
10.0
Great Hotel , perfect location and extremely helpful and friendly staff .
Everything
July 2023
Edwin
family with young children
10.0
The scene outside was heat me and my son enjoyed just casually going outside and being able to see the ducks the river and great staff
No complaints valet was a little hectic
July 2023
Bebo
young couple
10.0
everything was great however the price was on the upper side
None
September 2023
Kenneth
young couple
9.0
Location...I like being right on the river and close to downtown and the shopping areas and right off the interstate.
The Pillows was too soft. I prefer a pillow that doesn't sink into the bed when I lay my head on it
September 2023
Gary
young couple
9.0
Spotless hotel with excellent staff!
Great location to the Alamo and River Walk
Starbucks in hotel was very limited
October 2023
Gilbert
young couple
10.0
Able to walk to riverwalk
On Sunday - must bring ticket down to valet and wait for car pickup instead of calling in advance
October 2023
Del
family with young children
5.0
I was very disappointed when I didn't get the room that was portrayed by Booking.com. Westin said they have no rooms like the one Booking.com said I would have...the Westin did everything they could to help get as closs as possible what I was paying for.
Booking .com false advertised what room I was getting. Westin was great, booking.com mislead me. I would like some kind of compensation toward this booking. Please advise
October 2023
Yaser
solo traveller
9.0
Almost everything
Breakfast options can be increased
October 2023
Paige
young couple
5.0
The room had a river view which was nice. The building across sort of threw off the vibe, but we enjoyed the river on the balcony at night.
The bed was too soft with sheets that didn’t fit and unrolled all night. The ac was old! The sink was clogged and very slow to drain which got gross after a while. The staff cleaned but never removed dirty glasses but did bring new ones. Several times we realized we hadn’t slammed the door, and it had been open for several hours. Be aware that on Saturday night, music blares below until 2 or later.
October 2023
Thy
young couple
1.0
Over charges, valet parking $75 I stay 2 days they charge $75x3 , I have little shizchu they charge $120 , $174 for secure deposit I stay 2 room for 2 days total was $1578 plus $549 for my puppy and 2 days valet parking , lobby to small restaurant food not good. Overall I’m not coming back .
I don’t like the property.
October 2023
Narula
family with young children
6.0
Excellent location, the lobby is nice and cozy. Enjoyed the thanksgiving parade and the festivities.
the property needs maintenance. The air conditioning in our room wasn’t cooling enough, drain got blocked delaying our plan for the day and the mattress wasn’t comfortable. For amenities, every time we had to call the housekeeping. It would help if some basic amenities are available in the room without asking. Service is average, staff could be friendlier.
November 2023
Shipman
family with young children
10.0
9 min walk to any attractions on the river walk.
November 2023
Bridget
family with young children
10.0
Central location to riverwalk and we love walking the riverwalk. Also always decorated for holidays which we like to take pictures.
November 2023
Jessica
family with young children
9.0
Great location!
Too pricy to just snooze a couple hours then again it was the day after thanksgiving
November 2023
Murry
young couple
9.0
Good location. Valet parking.
Ice machine on 6th floor not working. Limited coffee shoppe hours.
December 2023
Julia
young couple
9.0
The riverwalk was gorgeous during the holidays. We went early to park and store our bags and they let us check in early!
Valet parking was slow.
December 2023
Don
young couple
9.0
Location, bed, TV
Spotty WiFi,
AC not working well.
Shower/tub was leaking.
December 2023
Kellie
young couple
10.0
Services were the same, even on Christmas
Having to leave.
December 2023
Jennifer
family with young children
6.0
Beautiful building, great location
Poorly run, badly trained staff. Valet parking is 3rd party and don’t care about getting guests in or out and are rude. No carts on arrival, no carts on exit. Bellhop never showed on exit-had to drag luggage down ourselves. No mention of special overpriced dinner menu $85/person when asked about dinner at front desk. Did not honor breakfast included. Meals took forever-food ok, but not worth the price. Restaurant staff extremely slow and untrained. Food and drinks spilled at multiple tables. Awful for food allergies. Elevator noise rivals flight path noise. One of the worst high end hotels we’ve ever stayed in.
December 2023
David
young couple
5.0
Location, staff, cleanness
Room located right next to elevator (found out the second night) which the noise was from the noisy elevators which kept us semi awake during the night wondering it’s from the riverside or road or catering services …
December 2023
Marjorie
family with young children
7.0
The location was great! Valet staff worked very hard
The property was surface clean. A good dusting on the trim, outlets, and vents are due.
January 2024
Thomas
young couple
10.0
It was very pretty with Christmas decorations. Everyone was very nice and helpful. Room was clean. Bed was very comfortable.
I didn’t like the location of the room. It was down by the pool area with lots of kids. And in that area there were no hanging Christmas lights in the trees. I will ask for a room in a different location next time. One of the main reasons I go is to see the lights outside of my balcony. I had a view of the parking garage.
January 2024
Louis
family with young children
4.0
A nice location
Extremely understaffed. Couldn't get a room until hours after check in. Dirty dishes in the hallway from someone's old room service remained there all night. Paid extra for a river view, but all I had was a view of the roof of the building across from me. The room was so high up the river wasn't visible unless you hung over the balcony to see it. Very underwhelming and overpriced.
February 2024
Mohamad
family with young children
10.0
Room was magnificent. Location is superb. Bed was the best. Mattress was very comfortable.
Had to pay to park my car. With the room price I would have enjoyed a free valet parking.
March 2024
Troy
young couple
7.0
The property is beautiful!
You had to pay for Wi-Fi.
March 2024
Rosie
young couple
10.0
Very close to Riverwalk and Mall
N/A
April 2024
Andrew
young couple
10.0
Staff was awesome!!!!!!!!!!!
Beautiful
April 2024
Lucy
family with young children
10.0
Elegant and spacious rooms, worth paying to have the view over the Riverwalk and a higher floor.
Not enough sun loungers by the pool
April 2024
Graciela
young couple
8.0
Great comfortable bed and linens
Loud outside even though we were on the 9th floor river side
May 2024
Taylor
young couple
9.0
The pillows & beds were beyond soft!
The only downfall was the pool bar was closed
May 2024
Mike
young couple
5.0
Friendly staff and decent location
Room was full of bugs and the bathroom faucet ran continuously
May 2024
Flores
young couple
7.0
Very nice hotel. The decor is what I like coming to a hotel like this one. Valet workers were excellent and worked hard at check to get us in. Took 40 minutes but they were very apologetic. Front desk personnel were nice willing to help.
My room. Spent extra to get a Riverwalk view. I got a pool view. They told to try to change rooms on Sunday but it was not worth the trouble. Food tray in hallway. It was there when housekeeping were in the area and on Monday morning it was still there.
I took a bath on Saturday and no soap in shower . I took a bath with shampoo. At elevator decor has been broken. Sharp edge could result in someone cutting hand. I see these items as lack to attention to detail. Finally, I ordered bath soap and extra water at front desk. House keeping brought shampoo 1st. Then later the same woman brings water. She tells me if there was anything else we need because they will send her again. I told her that the items were requested at same time. If she is annoyed, then address it with front desk. This was the most annoying of all issues. We come often to San Antonio but not sure if we would give this hotel a return visit.
May 2024
Paul
group
9.0
We loved the location and the fact that it was right next to the Riverwalk. The hotel is situated so well that we could walk to most of the sights we wanted to see and also conveniently close to an array of restaurants, which we loved. The rooms where spacious enough that a family of 4 could stay comfortably. We only made use of the in room dining, however having breakfast in the beautiful restaurant was brilliant. We highly recommend the Westin to anyone wanting to visit San Antonio.
May 2024
Stephen
young couple
10.0
Hotel was clean and comfortable; our room was very spacious and met all our needs. The staff was superb in all areas. A very enjoyable visit.
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