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The Westin St. Francis San Francisco On Union Square

335 Powell Street | San Francisco, CALIFORNIA 94102, US
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The Westin St. Francis San Francisco On Union Square - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of San Francisco
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Room service available

The Westin St. Francis San Francisco On Union Square - San Francisco

Home to the historic Magneta Grandfather Clock, this luxury Union Square hotel is directly in front of a San Francisco cable car stop. Guests can chose from a variety of on-site dining options at this hotel. The Dragon’s Gate entrance to Chinatown is 7 minutes’ walk away.

Offering cityscape views, the historic "Landmark Building" rooms are styled in period and elegant furnishings, while "Tower Building" rooms are styled in modern decor. The contemporary rooms at The Westin St. Francis San Francisco on Union Square provide spacious windows and a flat-screen cable TV.

A coffee machine, a mini-bar and a work desk are included in each room. Guests of this hotel can stop by Cafe Rito for morning coffee or enjoy American favorites for dinner at The Oak Room Restaurant. The Clock Bar opens every evening and serves premium cocktails, while Chateau Montelena offers wine tastings from this award winning Napa Valley winery.

The WestinWORKOUT fitness center is available for guests. Free WiFi is offered in the hotel lobby. Home of the San Francisco Giants professional baseball team, AT&T Park is 1.

2 mi away from The Westin St. Francis San Francisco on Union Square. A.

C.T Geary Theater and the Curran Theater are 3 minutes’ walk way.

Rooms Types
Traditional, Guest room, 1 Queen, No view, Landmark room in The Westin St. Francis San Francisco On Union Square
Room Details
Traditional, Guest room, 1 Queen, No view, Landmark
1 large double bed 18.12m² Type: Double
Internet facilities Bathtub Pay-per-view channels TV Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Adapted bath Roll-in shower Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Transfer shower

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Traditional, Guest room, 1 King, Limited view, Landmark room in The Westin St. Francis San Francisco On Union Square
Room Details
Traditional, Guest room, 1 King, Limited view, Landmark
1 extra-large double bed 18.58m² Type: Double
Internet facilities Bathtub Pay-per-view channels TV Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Adapted bath Roll-in shower Pool cover Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Transfer shower

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Traditional, Guest room, 2 Double, Limited view, Landmark room in The Westin St. Francis San Francisco On Union Square
Room Details
Traditional, Guest room, 2 Double, Limited view, Landmark
2 double beds 23.23m² Type: Double
Internet facilities Bathtub Pay-per-view channels TV Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Adapted bath Roll-in shower Heated pool Bottle of water Childrens' cribs Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Transfer shower

Select dates to see prices

Guest room, 1 King, Limited view, Tower room in The Westin St. Francis San Francisco On Union Square
Room Details
Guest room, 1 King, Limited view, Tower
1 extra-large double bed 37.16m² Type: Double
Internet facilities Bathtub Pay-per-view channels TV Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Adapted bath Roll-in shower Heated pool Pool cover Bottle of water Childrens' cribs Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Transfer shower

Select dates to see prices

Guest Score and Reviews
8.5 /10

V. good

1009 Reviews

Cleanliness
8.0
Facilities
8.1
Location
8.3
Service
8.4

Gerald

young couple

9.0

Great location. Walking distance to everything.

January 2024

Anonymous

young couple

1.0

Good location but is noisy at night

The room was filthy with dust everywhere. The destination fee that was charged on top of the overall fee is ludicrous and exploitative

January 2024

Services & Facilities

Most popular facilities
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Room service available
On-site parking
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Accessible Parking
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Alternative Meal Arrangement
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Books, DVDs, Music For Children
Languages spoken
English
Japanese
German
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Kitchenware
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Grocery Delivery
Ticket Services
Concierge Services
Designated Smoking Area
Laundry Services
Tour Services
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 70 per day.

Pets

Pets are allowed. No extra charges.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children from 3 years old to 17 years old stay for US$35 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Property Surroundings

335 Powell Street | San Francisco, CALIFORNIA 94102, US

The Westin St. Francis San Francisco On Union Square FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Accessible Parking
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Alternative Meal Arrangement
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Books, DVDs, Music For Children
Languages spoken
English
Japanese
German
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Kitchenware
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Grocery Delivery
Ticket Services
Concierge Services
Designated Smoking Area
Laundry Services
Tour Services
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.5 /10

V. good

1009 Reviews

Cleanliness
8.0
Facilities
8.1
Location
8.3
Service
8.4

Gerald

young couple

9.0

Great location. Walking distance to everything.

January 2024

Anonymous

young couple

1.0

Good location but is noisy at night

The room was filthy with dust everywhere. The destination fee that was charged on top of the overall fee is ludicrous and exploitative

January 2024

Emil

family with young children

8.0

Very good location, have a very comfort bed, clean toilet too.

The building is old, but still quite good maintainance. I think the room carpet need to be furnished soon.

January 2024

Rita

family with young children

10.0

Came for the Nutcracker Ballet and shopping. The Location is PRIME and i cant wait for next Christmas to do it all over again.

I didnt like that my room was in a set in section so my view of Union Plaza was kind of limited even though i booked for a full view. But it was still a greay stay.

January 2024

Herrmann-tam

family with young children

5.0

Spacious rooms, location

Understaffed, long wait to valet car, check-in and check-out. The cafe/restaurant was grossly understaffed and dirty dishes piled high on the tables.

January 2024

Francis

group

4.0

Asked for a two rooms kinda close...this did not happen. The room that accomodated three adults...the king bed was very comfortable. The pull out sofa was awful:( for the price we paid, I expected more. This will not be a hotel I will return to, sadly.

January 2024

Ramya

family with young children

7.0

Location and history of the place is amazing. We had a great time seeing holiday decorations and lights around SF downtown.

Food options are limited inside the property, especially late night

January 2024

Kathryn

family with young children

9.0

Fantastic location. Great beds. Very clean and very quiet.

I didn’t like the constant smell of cannabis (not inside the hotel) near the entrance to the hotel or in the streets. I know this is nothing to do with the hotel.

January 2024

Yvette

family with young children

8.0

the character of the hotel.

i didnt like the location. too much homeless around the area and it doesnt feel safe anymore

January 2024

Caroline

family with young children

10.0

It is just beautiful. Very central location

January 2024

Lynsey

solo traveller

9.0

The hotel was wonderful and the staff was friendly. However, I was charged twice so I had to deal with that one morning when you don't really want to handle that on a vacation. The first lady I spoke to said I wasn't charged twice but when I showed her my credit card statement she got her manager and then something was actually done about it. Added some stress to my stay.

I was charged twice so I had to deal with that one morning when you don't really want to handle that on a vacation. The first lady I spoke to said I wasn't charged twice but when I showed her my credit card statement she got her manager and then something was actually done about it. Added some stress to my stay.

January 2024

Mthunzi-kufa

review category business travellers

9.0

Overall, I was happy with the facility, the lighting was a bit dim, and most floors were carpet which I felt needed a refresher. The property is in an area surrounded by several homeless people which at times felt a bit unsafe. There would also be bouts of loud music around the property in the middle of the night which would disrupt my sleep for a few minutes. Otherwise, it was an okay stay!

As per the comment above.

February 2024

Elissa

solo traveller

7.0

Location, room size, great gym facilities.

Looks tired.

February 2024

Chandra

young couple

9.0

room was good and the view was superb !

February 2024

Molluzzo

young couple

9.0

The size of the room. The atmosphere of the hotel. The Click Bar. The location.

February 2024

Angela

solo traveller

7.0

I forgot my toothpaste and your concierge went immediately to get me one Please say a big thank you

February 2024

Mohammad

review category business travellers

6.0

Location is center of everything but too crowded location and the hotel water pressure was low in high floors. The best thing is Emily’s support helped alot after hotel had done double booking but some system glitches.

Installed phone is very old and it hangs. The hotel double booked my stay due to some system glitches. Guest parking is very high $75 per day is very expensive. Normally whenthe hotel charges resort fees they offer free parking facilities for guests cars. Breakfast quantity and quality are very poor vesus the amount charges.

February 2024

Indu

family with young children

8.0

It was a great hotel location wise especially in the holiday season.

The bill was confusing after our stay from Westin. There were terms that were unclear and I wasn't sure what I was charged for. After dropping them emails and reading up about Marriot bills, I figured this is the case for all Marriot hotels. I wasn't charged anything different from what I was promised but the terms in the receipt were confusing. For a three day stay I was charged parking pf $75 everyday which I thought was ridiculous! Please know that San Francisco hotels charge something called a "Destination fee". This is a good to know information before you book hotels here. Surprisingly hotels in Vegas don't charge this but SFO does!

February 2024

David

young couple

8.0

We had the best check in experience with Fazal. There’s a guy who’s going places. Promote him ! Great room, loved the elevator, comfortable bed. All the staff were terrific.

Construction was a bother. Seats in clock bar very uncomfortable. $40 for an Oban 14 Scotch was RIDICULOUS.

February 2024

Kate

family with young children

6.0

breakfast is ok , staff is very nice

the bathroom sink is stuck and water can't go down, room a bit old

February 2024

Patricia

young couple

7.0

Herman at check in was excellent !

Bathroom very small!! People cleaning room did not take coffee filters out of coffee pot( people put them in water section). There were 3 in water area. Need instructions so people how to use it

February 2024

Brenda

solo traveller

1.0

Check in took nearly an hour which is unacceptable. There were hardly any people to check in; u don't understand the problem. I missed my cirque de soleil show due to the delay

March 2024

John

family with young children

10.0

Lovely view, friendly staff. Concierge was fantastic!

Bit difficult getting in. Not much other than that.

March 2024

Laura

family with young children

10.0

Beautiful property in the heart of San Francisco’s Union Square. Very close to the cable car, bus, trolley and BART. Bed was amazingly comfortable and our room overlooked Union Square yet it was very quiet.

March 2024

Christina

young couple

10.0

We've stayed at the Westin St. Francis a couple times now, and will be back! The hotel is lovely, the bar and cafe are great. The location and views are outstanding!

Nothing.

March 2024

Elizabeth

young couple

10.0

fabulous room, EXTREMELY gorgeous hotel. There are lots of pictures throughout the property that highlight its history which we really enjoyed. Nothing mundane about it even for us bay area natives across the bridge for a weekend getaway!

nothing! two thumbs up.

March 2024

Sandeepa

review category business travellers

10.0

Location and stay

Water bottles were not served in the room.

March 2024

Sue

review category business travellers

8.0

Location was great near Union Square, shopping, theatres, Modern Art gallery, lots of restaurants etc. The staff were very helpful, particularly the valet parking, luggage and concierge. Nostalgic and a fabulous view from our room plus super elevator ride in the new tower.

Renovations were going on at the time which we did not know about until we arrived so some facilities closed. The lobby was freezing! One needed over coats to just stand in line at the reception desk or order from the self serve cafeteria, which was not my fave place.

March 2024

Philip

solo traveller

10.0

Handicapped Treatment

The view from the room

March 2024

Ernst

review category business travellers

8.0

Location, room

April 2024

Isil

family with young children

9.0

Rooms were large,staff was nice,breakfast options are good and in general it is clean

Nothing

April 2024

Jackie

family with young children

10.0

My Suite was amazing! My grandson suite had problems with the toilet that wasn’t fixed. He called and they came up once, but still didn’t flush properly. I told them when I was checking out, but they didn’t offer any discounts. They should’ve offered something.

Toilet in suite. They should tell you about all the extra fees when you order room service. They got me one morning, but I went downstairs and picked up my food at a reasonable price.

April 2024

Janet

family with young children

10.0

Rooms are beautiful. Beds very comfortable; loved the pillows. Our city/Union Square view was fantastic! Location on Union Square was perfect. Close to everything including BART, which was very convenient. Being Bonvoy members, we were given two very cool water bottles, two cable car tickets, a free wine coupon at the wine bar at Macys. A great stay! Will definitely be back.

Buffet breakfast was very expensive; $40.00, so we skipped that. Had a few drinks at the bar; $34.00 for a Lemon Drop and one beer. Seemed a bit high to us.

April 2024

Mstreleven

young couple

7.0

The staff is excellent. Hard-working and personable professionals.

You will pay through the teeth for this location. Add on expenses are too much: $78/day parking, $30/day resort fee, $8 cups of coffee. Two nights here ended up being over $700 for a standard king room. Too much! Union Square is improving, but the area is still awash with community members who need serious help and access to toilets and other basic services. It’s still a heartbreaking scene.

May 2024

Julie

family with young children

10.0

Prime location! Wonderful tour of the hotel!

Hotel breakfast was not good.

May 2024

Donna

young couple

10.0

Great location elegant

Restaurant selection due to remodel

May 2024

Feitshans

group

9.0

Very spacious room, comfortable beds, free bottled water. Great location in Union Square although it breaks my heart to see what has happened to this area.

I was disappointed that the beautiful lobby was under construction; I really wanted my friend to see it. But I'm sure it's going to be lovely once it's done. The front desk seemed short-staffed at times.

May 2024

Rosa

review category business travellers

8.0

Location Great bed and pillow Gym Silence Confortável

Lack of a restaurant Expensive café with few choices

May 2024

Mortaza

family with young children

3.0

The location is excellent. However, throughout our stay there was a very bad smell (possibly due to construction) that bothered us.

I don't like landing fee. The smell was horrible.

May 2024

Alex

family with young children

10.0

Housekeeping was amazing and very accommodating

I was charged for internet TV to use Netflix even though WIFI is supposed to be included.

May 2024

Wai

review category business travellers

10.0

Excellent janitors and staff at the front desk.

June 2024

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