Located in the heart of Sofia, Art 'Otel is near Vitosha Street, the main shopping area in town, and the Palace of Culture, the property offers private parking for an extra charge. Set in a historical building, the property is also close to the business district with government offices and banks. The Mall of Sofia is 0.
6 mi away. Art 'Otel is 1640 feet from NDK Metro Station. Sofia Bus Station is reachable in 1.
2 mi and the international airport is 5.6 mi away.
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9.1/10
Superb
434 Reviews
Love the little attentions! The early takeaway breakfast and just the kindness of the personal. Outstanding ?
Show All Reviews
Good to know
Check-in
from 15:00
Check-out
until 15:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Serdika Station0.7 km
Sofia Central Bus Station2.1 km
Rooms Types
Room Details
Single Room
1 Twin bed
22mยฒ
Type: Single
Shower
Bathtub
Infinity Pool
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Bottle of water
Kitchenette
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Streaming service (like Netflix)
Walk-in closet
Fire extinguisher
Satellite channels
Key access
Kitchen
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Hand sanitizer
Private pool
Stovetop
Toaster
Game console - PS3
Lake view
Additional bathroom
Books, DVDs or music for children
Baby safety gates
Adapted bath
Roll-in shower
Select dates to see prices
Single Room
1 Twin bed
22mยฒ
Has window
Type: Single
Room all facilities
Shower
Bathtub
Infinity Pool
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Bottle of water
Kitchenette
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Streaming service (like Netflix)
Walk-in closet
Fire extinguisher
Satellite channels
Key access
Kitchen
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Hand sanitizer
Private pool
Stovetop
Toaster
Game console - PS3
Lake view
Additional bathroom
Books, DVDs or music for children
Baby safety gates
Adapted bath
Roll-in shower
Room Description:
Spacious and elegant room featuring quality furnishings, air-conditioning, electronic lock system, a spacious bathroom, satellite TV, direct phone line and Wi-Fi access. A Nespresso coffee machine is also available.
Room Details
Double Room
1 Queen bed
25mยฒ
Type: Double
Shower
Bathtub
Infinity Pool
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Bottle of water
Kitchenette
Spa tub
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Streaming service (like Netflix)
Walk-in closet
Lockers
Fire extinguisher
Satellite channels
Key access
Kitchen
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Hand sanitizer
Private pool
Stovetop
Toaster
Game console - PS3
Lake view
Additional bathroom
Books, DVDs or music for children
Adapted bath
Roll-in shower
Select dates to see prices
Double Room
1 Queen bed
25mยฒ
Has window
Type: Double
Room all facilities
Shower
Bathtub
Infinity Pool
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Bottle of water
Kitchenette
Spa tub
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Streaming service (like Netflix)
Walk-in closet
Lockers
Fire extinguisher
Satellite channels
Key access
Kitchen
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Hand sanitizer
Private pool
Stovetop
Toaster
Game console - PS3
Lake view
Additional bathroom
Books, DVDs or music for children
Adapted bath
Roll-in shower
Room Description:
Spacious rooms with high ceilings, front or courtyard view. Equipped with individually controlled A/C, private bath with shower cabin and hair dryer, mini-bar, working desk, Nespresso coffee machine, direct dial telephone, cable TV with 70 channels, free Wi-Fi Internet access, electronic key card system.
Please note that this room type has no balcony.
Room Details
Superior Suite - Free VIP package
1 King bed
35mยฒ
Type: Suite
Shower
Bathtub
Infinity Pool
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Bottle of water
Iron
Kitchenette
Spa tub
Radio
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Smartphone
Streaming service (like Netflix)
Walk-in closet
Lockers
Fire extinguisher
Satellite channels
Key access
Kitchen
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Hand sanitizer
Sauna
Private pool
Transfer shower
Stovetop
Toaster
Bidet
Game console - PS3
Lake view
Additional bathroom
Entire unit wheelchair accessible
Books, DVDs or music for children
Adapted bath
Roll-in shower
Select dates to see prices
Superior Suite - Free VIP package
1 King bed
35mยฒ
Has window
Type: Suite
Room all facilities
Shower
Bathtub
Infinity Pool
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Bottle of water
Iron
Kitchenette
Spa tub
Radio
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Smartphone
Streaming service (like Netflix)
Walk-in closet
Lockers
Fire extinguisher
Satellite channels
Key access
Kitchen
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Hand sanitizer
Sauna
Private pool
Transfer shower
Stovetop
Toaster
Bidet
Game console - PS3
Lake view
Additional bathroom
Entire unit wheelchair accessible
Books, DVDs or music for children
Adapted bath
Roll-in shower
Room Description:
The suite with modern design, decorated in different colours comes with convenient sitting area and bedroom. Equipped with individually controlled air conditioning, private bath with bath and hairdryer, mini-bar, Nespresso coffee machine, working desk, direct dial telephone, cable TV with 70 channels, free Wi-Fi Internet access.
Please note that access to this room type is only possible by stairs.
Room Details
Tower with Mountain View - Free VIP package
1 Queen bed
32mยฒ
Type: Apartment
Shower
Bathtub
Infinity Pool
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Bottle of water
Kitchenette
Suit press
Spa tub
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Smartphone
Streaming service (like Netflix)
Walk-in closet
Lockers
Fire extinguisher
Satellite channels
Key access
Kitchen
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Hand sanitizer
Sauna
Private pool
Dryer
Transfer shower
Stovetop
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Lake view
Additional bathroom
Entire unit wheelchair accessible
Semi-detached
Books, DVDs or music for children
Toilet with grab rails
Adapted bath
Roll-in shower
Select dates to see prices
Tower with Mountain View - Free VIP package
1 Queen bed
32mยฒ
Has window
Type: Apartment
Room all facilities
Shower
Bathtub
Infinity Pool
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Bottle of water
Kitchenette
Suit press
Spa tub
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Smartphone
Streaming service (like Netflix)
Walk-in closet
Lockers
Fire extinguisher
Satellite channels
Key access
Kitchen
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free spa access
Free gym access
Hand sanitizer
Sauna
Private pool
Dryer
Transfer shower
Stovetop
Toaster
Bidet
Game console - Xbox 360
Game console - PS3
Lake view
Additional bathroom
Entire unit wheelchair accessible
Semi-detached
Books, DVDs or music for children
Toilet with grab rails
Adapted bath
Roll-in shower
Room Description:
Spacious apartment, decorated in mauve colour, with a big terrace overlooking the hotelโs courtyard, equipped with individually controlled A/C, private bath with shower cabin and hair dryer, mini-bar, Nespresso coffee machine, working desk, direct dial telephone, cable TV with 70 channels, free Wi-Fi Internet access, electronic key card system.
Guest Score and Reviews
9.1/10
Superb
434 Reviews
Cleanliness
9.8
Facilities
9.0
Location
8.5
Service
9.5
Anne-sophie
Solo Traveler
10.0
Love the little attentions! The early takeaway breakfast and just the kindness of the personal. Outstanding ?
Nothing. It went beyond my expectations.
October 2024
Pitsei
Couple
10.0
Amazing hospitality
The breakfast was A best
Decoration and spacious rooms
The bed was really comfy
The location right next to the center of things
The little doggy dog!
Emil thank you for a wonderful stay
October 2024
Services & Facilities
Most popular facilities
Coffee shop
24-Hour Front Desk
Free Wi-Fi
Air Conditioning
Family Rooms
On-site parking
Business Center
More Amenities
Activities & Things to do
Live Entertainment
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Fruits
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Electronic Room Key
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Sun Deck
Room Amenities
Safety Deposit Box
Air Conditioning
Heating
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Outdoor Fireplace
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Concierge Services
Laundry Services
Swimming & Soaking
Spa/sauna
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
On-site Parking
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Business Center
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 12:00
Front Desk Hours: 24/7
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs BGN 39.12 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 8 years old stay for free when using an existing bed.
Children from 2 years old to 8 years old stay for free when using an available extra bed.
People 9 years old and over stay for BGNย 58.67 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Check-in begins at 15:00 and check-out can be done until 12:00.
Interesting place to explore in close proximity to the Hotel are Vitosha boulevard, Ministry of Environment and Water, Court of justice Sofia, City Garden, Ivan Vazov Theater, Archaeological Museum, Buyuk Dzhamya, Presidency, National Military Complex, Popa and others.
The Hotel offers On-site parking.
Yes, hotel offers Business Center, Fax/photocopying.
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Sun Deck
Room Amenities
Safety Deposit Box
Air Conditioning
Heating
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Outdoor Fireplace
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Concierge Services
Laundry Services
Swimming & Soaking
Spa/sauna
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
On-site Parking
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Business Center
Fax/photocopying
All Guest Score and Reviews
9.1/10
Superb
434 Reviews
Cleanliness
9.8
Facilities
9.0
Location
8.5
Service
9.5
Anne-sophie
Solo Traveler
10.0
Love the little attentions! The early takeaway breakfast and just the kindness of the personal. Outstanding ?
Nothing. It went beyond my expectations.
October 2024
Pitsei
Couple
10.0
Amazing hospitality
The breakfast was A best
Decoration and spacious rooms
The bed was really comfy
The location right next to the center of things
The little doggy dog!
Emil thank you for a wonderful stay
October 2024
Iulia
Family with young children
10.0
The location of the property is ideal, right in the centre, short walking distance from all the attractions, shops and restaurants. The room was clean and comfortable, the staff was very kind and helpful and the breakfast had a big variety and it was delicious. Out of all the hotels weโve been in Bulgaria this was our favourite, mostly because of the kindness and attention to details from the staff. We highly recommend!
Nothing. Everything was perfect.
October 2024
Ana
Couple
8.0
Great location. We went for the weekend and it was my boyfriendโs birthday and they had a nice gesture with him and gave us a sweet gift.
The pictures of the bedrooms are not the reality at least for the one we got. Bathroom really old. Towels were clean but old. Half of the lights from the bedroom were not working. Needs a lot of maintenance or renovation.
November 2024
Gleb S.
Couple
9.0
The hotel is in a very good location, 100 meter from Vitosha boulevard. Metro station is in 5 minutes walk from the hotel.
Breakfast was brillant - fresh, diverse and tasty.
The staff on reception is affable, helpful and meet you with smile.
We was unlucky with the room. There was a water leak from heating element. The problem was resolved by puting a bucket under the element till end of our stay. There was also bad smell from the toilet. After my complaint the last problem was resolved.
November 2024
Keith
Couple
10.0
Great host and excellent breakfast.
November 2024
Phillip
Couple
10.0
The hospitality at this property is first class! Beautiful breakfast, complimentary happy hour, friendly staff and even a delicious cake delivered to our room! Location is perfect, we loved it!!
November 2024
Handenur
Business Traveler
10.0
I absolutely loved everyone in this Hotel! They were extremely lovely :) They were so helpful and kind. We checked out around 6 am. Since we cannot make it to breakfast, they prepared us sandwiches and put in a bag with bunch of fruits and snacks. I was about the cry :)) And the ambiance of the hotel is so cute, specially breakfast area. I loved the drawings on the walls. Also there is happy hour between 6-8pm and free drinks. I was very satisfied with my stay overall thanks for everything!
The sheets and the toilets were clean but the closet shelves were a bit dusty. That might be the only thing ro improve.
November 2024
Slobodan
Business Traveler
7.0
Location, staff, bedsize.
The hotel is a bit outdated for the price range.
November 2024
Jane
Solo Traveler
8.0
Great location and the staff were excellent especially Pam at the reception . My last night there they sent me a sweet dessert with compliments and the gentleman at the terrace bar allowed us to drink our own wine which we bought from the wineries without charging any corkage . He even threw in complimentary bruschetta and rakias on the house .
Ok the staircase has ironing boards and other stuff stored there which is not very pleasant to look at . Clean those up and it will be much better .
November 2024
Joanne
Solo Traveler
10.0
Happy Hour from 6-8pm every night with open bar, beer, wine and a fantastic array of appetizers both hot and cold buffet style very artfully presented and with live music serenading you. Wonderful breakfast with more hot and cold options that I've ever had. Hard to describe. My room had a balcony overlooking the courtyard. It felt like a family home. Lots of staff but were in a low key, almost Bohemian mode. Very genuine. We were hugging on my way out and I only stayed 3-4 nights.
Absolutely everything was wonderful. One of my best stays in Eastern Europe. It is a chain and I will definitely look for another Art 'Otel in cities I travel to from now on.
November 2024
Danute
Couple
10.0
The receptionist is the face of a hotel, and Plamena truly exceeded expectations. She was incredibly friendly and made us feel genuinely welcome, turning our stay into an exceptional experience. The breakfast offered a good selection of meals and drinks. Additionally, coffee and tea were available 24/7, which was a thoughtful touch. If I ever need accommodations in this region again, I will definitely choose this hotel.
There were a few minor facility issues that we addressed. However, since our stay was just for one night, I trust they will resolve them promptly.
November 2024
Daniela
Family with young children
10.0
Location and spacious room
December 2024
Rimon
Group Traveler
10.0
Way more than expected!
The location is Superb - right in the middle of everything. Cool neighborhood with lots of bars, restaurants, shops.
The stuff is so attentive and friendly - they did their best to meet all our needs. Any question, any request - nothing was to hard.
Very nice breakfast with a good variety of - well, of everything!
Nice Happy Hour!!!!
Good WiFi - both in the room and in the Lobby.
We liked EVERYTHING!!!!
December 2024
Wright
Business Traveler
10.0
Staff are very friendly and cannot do enough for you.. The location is also very good near to restaurants, supermarkets and local metro line to Sofia Airport.
December 2024
Chantal
Family with young children
10.0
Art otel deserves 100% on all categories. Nice clean and quiet room, great breakfasts , happy hour and a warm, friendly and helpful staff. Don't hesitate, when in Sofia, book Art'otel!
Absolutely nothing!
December 2024
Doron
Group Traveler
6.0
breakfast, location
room cleanses and maintenance should be improved dramatically
December 2024
Matan
Couple
10.0
Perfect location in the city center. Walking distance from everything we wanted.
Hospitality of the staff is above and beyond expectations. Fantastic breakfast, espresso machine available all day. Free drinks during โhappy hourโ..
December 2024
ฤฐpek
Group Traveler
10.0
Staff was so helpful and hospitable.. They gifted ys chocolate, cake, coffee etc. and they helped us so much thanks for everything.
December 2024
Faf
Solo Traveler
7.0
It was very convenient because close to the main street, the breakfast was good as well.
The locker was blocked, the TV doesn't work and the smell from the sewer in the bathroom.
December 2024
Stelian
Group Traveler
6.0
Pro:
Location
Staff
Breakfast
Con
Amenities need to be fixed/ refurbished
Parking is very small and requires giving the key at the reception
December 2024
Sean
Solo Traveler
9.0
Staff were brilliant. Attentive, friendly and helpful.
Upgraded my room on my second visit, sorted my laundry at late notice and even gave me a great afternoon cake on the hotel.
December 2024
Viktor
Family with young children
10.0
Great choice! The place is located in the very center, 200 meters Ave. Vitos. The staff is wonderful and helpful. Reception is open all day and night. Parking on the territory. Breakfast is the best breakfast I've had in several years of traveling, especially when compared to my recent trip to Rome. A special hello to Plamena!
I have no comments on the hotel
January 2025
Shane
Solo Traveler
10.0
Everything about staying here was excellent. I would highly recommend a stay here.
Everything was very good
January 2025
Jacky
Couple
4.0
Excellent location in the centre of the city
Room was large with a balcony which would be an asset in the summer
We were provided with a complimentary return taxi to the airport
The bed was comfortable but a stale odor was present on the pillows and duvet which made sleeping uncomfortable
There was a lot of choice at breakfast but the eggs and sausages etc were Luke warm or cold
Thought the overall impression was a bit scruffy and needed updating
January 2025
Halil
Family with young children
10.0
Location is great, very helpful staff. Good breakfast, nice building and comfortable rooms. Top hotel in Sofia.
Nothing
February 2025
Andreagatto
Business Traveler
9.0
Amazing staff - you'll hardly find any better! Friendly and welcoming, always willing to please you. Superior customer care standards. Best representation of the Bulgarian culture. :)
Great location - smack bang in Sofia high street.
Delicious, fresh and abundant breakfast included - balcanic and continental.
Worth the price.
Hidden gem - a tiny sauna for free.
The structure needs some renovation - especially the toilets - but the staff will help you.
February 2025
James
Solo Traveler
10.0
A beautifully unique hotel, in a superb location close to the centre.
My room was very tidy and accommodating, soft and clean bed with comfy linen.
Pam was extremely friendly and helpful, would certainly return when back in Sofia.
ะะปะฐะณะพะดะฐัั!
Nothing.
February 2025
Aristidis
Couple
9.0
Breakfast was amazing with local food and great variety!
Pleasant and helpful staff. Thank you Pam (reception) and Lyubo (breakfast) for your smile and assistance!
February 2025
Chris
Family with young children
10.0
Great location for central Sophia. Staff were so accommodating . This made our stay exceptional.
Nothing
February 2025
Mario
Solo Traveler
9.0
Great location, near Vitosha Blvd and restaurants (the Tavern in Racho Dimchev street nearby was a nice discovery on a rainy night). Happy hour free drinks and snacks was a great add! Breakfast and staff nice.
February 2025
Shalem
Couple
8.0
Wonderful hospitable staff, very good breakfast, good location.
Hotel needs maintenance, it's quite old
March 2025
Batuc
Family with young children
10.0
Staff was family and they all were so caring. They helped us in all situations. Otel is in the very centre of Sofia. They were so good with details also. They thought everything to make our stay great with a 3 year old kid. Thanks for everything.
None
March 2025
Ilan
Couple
9.0
perfect location, size of room, staff help, parking, great value for money
very simple
March 2025
Czibere
Business Traveler
10.0
We even got some great restaurant recommendations from the receptionist.
March 2025
Shahar
Solo Traveler
9.0
Staff friendly and helpful, excellent breakfast
March 2025
Angela
Solo Traveler
7.0
Breakfast was a bit random, no cool milk for cereal/tea.
March 2025
Cem
Solo Traveler
10.0
Great location, friendly service
March 2025
Alberto
Business Traveler
9.0
Amazing breakfast. Great hospitality. Cozy ambient.
More in-depth cleanups of the room.
March 2025
Avi
Group Traveler
10.0
Everything was great.
The staff and especially pam was incredible, she did everything to take care of all what we needed.
The breakfast was very fresh and tasty and the location is in the centre close to everything.
I would definitely recommend art otel and hopefully come back again.
March 2025
Joyce
Family with young children
9.0
Great location. Intimate feel for a hotel.
Dislike : could only stay one night!
March 2025
Leonidas
Couple
7.0
Breakfast, location,
Room,
April 2025
Anders
Family with young children
10.0
Great location, near to everything yet very quiet. Great staff!!!
April 2025
Liat
Family with young children
10.0
We chose this place due to good price for a central location and knew itโs a small hotel. The room was spacious with a small balcony and had all the facilities needed. Location a minute walk from Vitosha boulevard. The staff was very kind and helpful with information. At the end of the trip they even prepared breakfast earlier than their usual time so we could eat before leaving for the airport. I highly recommend this hotel.
April 2025
deborah
Solo Traveler
10.0
What a great hotel in a good location. The best part was the fantastic staff and the friendly, helpful and kind service I received. Thank you so much.
April 2025
Hirschfeld
Business Traveler
7.0
The hotel has a great location. You walk less than 5 minutes and are directly in the large pedestrian zone of the city center. There are all kinds of restaurants and stores.
The room size and sleeping comfort were just right. The minibar was as full as I have ever seen it.
There was also a daily happy hour where you could get drinks and snacks for free.
Unfortunately, there were also things that were not so good. At breakfast, for example. Everything was there. Fried eggs, sausages, small meatballs, scrambled eggs etc. but unfortunately everything was completely cold. A small carafe of watery orange juice was quickly empty and wasn't refilled. Rather not recommended.
April 2025
Sharon
Group Traveler
9.0
The staff were incredibly friendly and the breakfast was superb
April 2025
Fabienne
Group Traveler
9.0
Great location to explore Sofia. Very comfortable bedding and clean room. Fantastic breakfast with lots of local specialties ( delicious fresh banitsa everyday) . Fun and charming dining room and a terrace for drinks in the evening . And adorable helpful staff( particularly Sylvia who speaks excellent French and English)
Not much really. The rooms were a bit small
April 2025
Guillermo
Solo Traveler
10.0
Incredibly good breakfast buffet. Great quality and variety, with home made Bulgarian dishes
Not a big deal, but breakfast starts a bit late on weekdays (0800)
April 2025
Kathryn
Couple
9.0
The staff were amazing prior to our visit and during our visit and could not have been more helpful. The breakfast was every conceivable food you might like to eat at breakfast - they really try to satisfy all needs. The location could not be better and was perfect for a 3 night stay.
We had upgraded through our booking agent to a mountain view room. In fact, although we could just see the mountain top over the rooftops, the higher up rooms are smaller. Our travelling companions had a lower grade room i.e. not mountain view, but it was lower down and much larger.
April 2025
Steven
Couple
10.0
Great location in Sofia, friendly staff and very clean. Perfect first night in Sofia after a transatlantic flight. Superb breakfast with a ton of options and high quality ingredients.
Nothing
May 2025
Valeria
Couple
10.0
We spent three nights at the Art โOtel in Sofia (May 18-21) and were very impressed with the service and the facilities. Everything is super clean and comfortable, and the room was very spacious. Emil, the owner did his utmost to make our stay in the city pleasant and enjoyable. Their breakfast is second to none. Absolutely incredible variety of foods on offer both sweet and savory. Adding our three breakfasts there we could not try everything they had to offer, even eating just morsels of each plate. They had 13 varieties of cheeses, 5 or 6 natural yogurts, 5 different types of eggs cooked, beaten, mixed, fried or otherwise, cold cuts, sausages, meatballs, local savory pastries, tartes, baklavas, pies, and on and on. It goes on forever. The Hotel offers a free happy hour in the evening with quality spirits, wines and beers plus accompanying snacks. Again: FREE. The location is fantastic right in the center of town and has its own parking space, albeit tight. We couldnโt have picked a better place to stay in our first visit to Sofia.
May 2025
Anatoli
Couple
10.0
The property and the staff are fantastic
Nothing
June 2025
George
Solo Traveler
10.0
Great location, with great breakfast, and included welcome reception at 6pm with appetizers and drinks (Bulgarian drinks!)
June 2025
yitzik
Couple
10.0
The staff is the best team ever we met.
Gave us the best time weโve ever had in our staying in any hotel world wide.
Itโs like home and family.
June 2025
Richard
Couple
10.0
The staff was excellent very nice and friendly.
June 2025
N D. G.
Couple
10.0
We had an amazing experience at this hotel in Sofia! The location is absolutely perfect โ right in the center, close to everything: cafes, shops, historical sites, and public transport. It made exploring the city so easy and enjoyable.
The staff were outstanding โ warm, professional, and always ready to help with a smile. They really made us feel welcome and taken care of.
And the breakfastโฆ wow! One of the best weโve had. Everything was fresh, beautifully presented, and so varied that it was honestly hard to choose what not to eat.
You hear the water from the neighbor's upstairs toilet and shower.
June 2025
Deborah
Group Traveler
10.0
We (a group of three friends) were only staying the night due to an early morning flight home. On our arrival we were greeted by our very hospitable host Dani who immediately welcomed us and offered complimentary drinks (Prosecco, wine, cold soda, rakija) and light snacks (delicious cheese with tomatoes and olives,and sandwiches). We sat on the veranda to unwind. It was a great centrally located hotel.
Our 3 bed room was upgraded to a single and twin room. The rooms were spacious with refrigerator, TV, coffee maker with coffee!, A/C, and a plate of fresh fruit:) The bed was comfy and I slept well.
Dani arranged our early morning 04:30 taxi to airport (and paid for it!) and packed us breakfast sandwiches with the freshest bread, bananas, and other snacks. Outstanding customer service!! Highly recommend!
July 2025
Marian
Family with young children
9.0
great location, very close to city center and main shopping and restaurants avenue
very friendly & helpful staff
July 2025
Stanislav
Solo Traveler
10.0
Top notch all around. And the guys who work there make you feel like youโre an old friend visiting. Above and beyond but without seeming servile. Just really nice. Itโs what hospitality is all about. Canโt wait to go back.
July 2025
Blumed
Couple
10.0
The breakfast was the highlight. Outside by the pool, great fresh fruit and many many choices. Our hosts were adorable, lots of good advice for restaurants and things to do.
July 2025
Fredy
Family with young children
9.0
Great location, in center, good breakfast,very friendly staff.
July 2025
Andrea
Couple
10.0
We liked everything. Located in quiet street but very close to Vitosha boulevard. Breakfast was great, nice choice of cheese, sweets, vegetables and fruits, and also pleasant enterior. They even had fresh cherries for breakfast. There is also evening happy hour with free drinks. Also, we were pleasantly surprised by getting a nice pastry on the house directly in our room. We would choose this hotel again when back in Sofia.
July 2025
Dan
Family with young children
10.0
Staff, location, breakfast.
July 2025
G.S.B
Solo Traveler
10.0
Cozy room, clean and comfortable.
Good breakfast, excellent location, and extraordinary staff, Pam is amazing.
August 2025
Leonid
Couple
8.0
Very good breakfast oo
Old equipment
August 2025
Yumei
Couple
10.0
Very friendly staff ( Thank you! Pam) and generous management to let me friends had late check out. Very convenient location and delicious breakfast! Im
None! We enjoyed our stay.
September 2025
David
Couple
10.0
An eclectic boutique hotel in great location. The staff were extremely welcoming, attentive and kind. We loved the decor and comfort. We would recommend this hotel to anyone visiting Sofia.
September 2025
Judi L.
Couple
10.0
We spent two weeks in Eastern Europe visiting five countries. Art 'Otel was our favorite hotel. The room was spacious, we had a balcony off the room where we could have coffee, the staff was very friendly and helpful, beds were comfortable, and the hotel was spotlessly clean. We enjoyed our stay immensely.
On occasion, the shower was hard to turn on. It worked but we had to try a few times.
September 2025
jill
Couple
8.0
Charmingly eclectic. Very clean. Extensive breakfast buffet. Awesome staff (Leo and Deedee)
We reserved and prepaid for suite that turned out not to be available upon arrival . We were placed in a triple room with had very weak to nonexistent AC (we were there during heatwave). Staff were very apologetic and even gave us a piece of a lovely cake .
suite
September 2025
Daniel
Family with young children
10.0
Very nice staff, helpful, good location, great breakfast, nice clean room and well equipped. We left late night got nice breakfast box and free taxi to the airport !
September 2025
Veronique
Solo Traveler
10.0
The location, a few meters ftom Vitosha Street, but in s quiet street, is perfect. It's a beautifjl stylish hotel. My single room waa relatively small but cosy. Breakfast was tasty and the hotel staff adorable
October 2025
Maruลกa
Solo Traveler
7.0
Very friendly staff, surprised me with a cake in the afternoon, great location, upgraded me to a double room, comfortable bed with a lot of pillows. Location is great.
The room was old, the toilet was leaking (needed to press the right way to stop it), the shower was mouldy and the doors were loose. Air conditioning didn't work so I felt really hot in the night, the window could not close properly. Desperate need of renovation and deep cleaning.
October 2025
Cathey
Couple
8.0
Great breakfast. Excellent location. Good hap pi y hour
We were told our taxi to airport was free. Part of the stay. When we got to the airport he charged us!! The hotel would not reimburse us. Bulgaria people are very challenging
November 2025
Serdar
Group Traveler
10.0
From reception up until check out everything was flawless. We really appreciated the recommendations for dining options, handling our reservations. Thanks to Ms. Plamena. All of the staff were helpful too.
November 2025
Roman
Family with young children
9.0
An outstanding stay. The staff were incredibly kind, helpful, and proactive, making us feel truly welcome. The hotel is stunning, the breakfast is rich and high-quality, and the location is unbeatable โ just one minute from the main boulevard.
December 2025
ืื D.
Solo Traveler
6.0
Good location friendly staff good breakfast.
Old hotel, cold rooms
December 2025
ืจืืื
Family with young children
10.0
The location is superb!
The staff are nice and polite.
They have a happy hour โบ๏ธ which was a surprise.
Basically, wonderful.
The hotel is a bit old fashioned..
However, it kind of has a charm of its own.
January 2026
Henry
Solo Traveler
9.0
Very nice breakfast - many choices. Great coffee. The location was excellent - within walking distance of everything I wanted to see and just a short walk to the pedestrianized Vitosha Blvd.
February 2026
Jacob
Couple
10.0
Location is perfect, the staff is incredibly kind and helpful, room very clean , excellent breakfast.
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