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Art 'Otel

44 W. Gladstone Str. | Sofia, 1000, BG
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Art 'Otel - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Sofia
Excellent room comfort & quality
Most popular facilities
Coffee shop
24-Hour Front Desk
Free Wi-Fi
Air Conditioning
Family Rooms
On-site parking

Art 'Otel - Sofia

Located in the heart of Sofia, Art 'Otel is near Vitosha Street, the main shopping area in town, and the Palace of Culture, the property offers private parking for an extra charge. Set in a historical building, the property is also close to the business district with government offices and banks. The Mall of Sofia is 0.

6 mi away. Art 'Otel is 1640 feet from NDK Metro Station. Sofia Bus Station is reachable in 1.

2 mi and the international airport is 5.6 mi away.

Rooms Types
Single Room room in Art 'Otel
Room Details
Single Room
1 Twin bed 22mยฒ Type: Single
Shower Bathtub Infinity Pool Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Bottle of water Kitchenette Desk Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Streaming service (like Netflix) Walk-in closet Fire extinguisher Satellite channels Key access Kitchen Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free spa access Free gym access Hand sanitizer Private pool Stovetop Toaster Game console - PS3 Lake view Additional bathroom Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower

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Double Room room in Art 'Otel
Room Details
Double Room
1 Queen bed 25mยฒ Type: Double
Shower Bathtub Infinity Pool Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Bottle of water Kitchenette Spa tub Desk Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Streaming service (like Netflix) Walk-in closet Lockers Fire extinguisher Satellite channels Key access Kitchen Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free spa access Free gym access Hand sanitizer Private pool Stovetop Toaster Game console - PS3 Lake view Additional bathroom Books, DVDs or music for children Adapted bath Roll-in shower

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Superior Suite - Free VIP package room in Art 'Otel
Room Details
Superior Suite - Free VIP package
1 King bed 35mยฒ Type: Suite
Shower Bathtub Infinity Pool Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Bottle of water Iron Kitchenette Spa tub Radio Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Smartphone Streaming service (like Netflix) Walk-in closet Lockers Fire extinguisher Satellite channels Key access Kitchen Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free spa access Free gym access Hand sanitizer Sauna Private pool Transfer shower Stovetop Toaster Bidet Game console - PS3 Lake view Additional bathroom Entire unit wheelchair accessible Books, DVDs or music for children Adapted bath Roll-in shower

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Tower with Mountain View  - Free VIP package room in Art 'Otel
Room Details
Tower with Mountain View - Free VIP package
1 Queen bed 32mยฒ Type: Apartment
Shower Bathtub Infinity Pool Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Bottle of water Kitchenette Suit press Spa tub Desk Shared bathroom Sitting area Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Smartphone Streaming service (like Netflix) Walk-in closet Lockers Fire extinguisher Satellite channels Key access Kitchen Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free spa access Free gym access Hand sanitizer Sauna Private pool Dryer Transfer shower Stovetop Toaster Bidet Game console - Xbox 360 Game console - PS3 Lake view Additional bathroom Entire unit wheelchair accessible Semi-detached Books, DVDs or music for children Toilet with grab rails Adapted bath Roll-in shower

Select dates to see prices

Guest Score and Reviews
9.1 /10

Superb

434 Reviews

Cleanliness
9.8
Facilities
9.0
Location
8.5
Service
9.5

Anne-sophie

Solo Traveler

10.0

Love the little attentions! The early takeaway breakfast and just the kindness of the personal. Outstanding ?

Nothing. It went beyond my expectations.

October 2024

Pitsei

Couple

10.0

Amazing hospitality The breakfast was A best Decoration and spacious rooms The bed was really comfy The location right next to the center of things The little doggy dog! Emil thank you for a wonderful stay

October 2024

Services & Facilities

Most popular facilities
Coffee shop
24-Hour Front Desk
Free Wi-Fi
Air Conditioning
Family Rooms
On-site parking
Business Center
More Amenities
Activities & Things to do
Live Entertainment
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Fruits
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Electronic Room Key
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Sun Deck
Room Amenities
Safety Deposit Box
Air Conditioning
Heating
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Outdoor Fireplace
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Concierge Services
Laundry Services
Swimming & Soaking
Spa/sauna
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
On-site Parking
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Business Center
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 12:00

Front Desk Hours: 24/7

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is needed) and costs BGN 39.12 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 8 years old stay for free when using an existing bed. Children from 2 years old to 8 years old stay for free when using an available extra bed. People 9 years old and over stay for BGNย 58.67 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Art 'Otel FAQs

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All Amenities
Activities & Things to do
Live Entertainment
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Fruits
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Electronic Room Key
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Sun Deck
Room Amenities
Safety Deposit Box
Air Conditioning
Heating
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Outdoor Fireplace
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Concierge Services
Laundry Services
Swimming & Soaking
Spa/sauna
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
On-site Parking
Airport Shuttle (charges May Apply)
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Business Center
Fax/photocopying
All Guest Score and Reviews
9.1 /10

Superb

434 Reviews

Cleanliness
9.8
Facilities
9.0
Location
8.5
Service
9.5

Anne-sophie

Solo Traveler

10.0

Love the little attentions! The early takeaway breakfast and just the kindness of the personal. Outstanding ?

Nothing. It went beyond my expectations.

October 2024

Pitsei

Couple

10.0

Amazing hospitality The breakfast was A best Decoration and spacious rooms The bed was really comfy The location right next to the center of things The little doggy dog! Emil thank you for a wonderful stay

October 2024

Iulia

Family with young children

10.0

The location of the property is ideal, right in the centre, short walking distance from all the attractions, shops and restaurants. The room was clean and comfortable, the staff was very kind and helpful and the breakfast had a big variety and it was delicious. Out of all the hotels weโ€™ve been in Bulgaria this was our favourite, mostly because of the kindness and attention to details from the staff. We highly recommend!

Nothing. Everything was perfect.

October 2024

Ana

Couple

8.0

Great location. We went for the weekend and it was my boyfriendโ€™s birthday and they had a nice gesture with him and gave us a sweet gift.

The pictures of the bedrooms are not the reality at least for the one we got. Bathroom really old. Towels were clean but old. Half of the lights from the bedroom were not working. Needs a lot of maintenance or renovation.

November 2024

Gleb S.

Couple

9.0

The hotel is in a very good location, 100 meter from Vitosha boulevard. Metro station is in 5 minutes walk from the hotel. Breakfast was brillant - fresh, diverse and tasty. The staff on reception is affable, helpful and meet you with smile.

We was unlucky with the room. There was a water leak from heating element. The problem was resolved by puting a bucket under the element till end of our stay. There was also bad smell from the toilet. After my complaint the last problem was resolved.

November 2024

Keith

Couple

10.0

Great host and excellent breakfast.

November 2024

Phillip

Couple

10.0

The hospitality at this property is first class! Beautiful breakfast, complimentary happy hour, friendly staff and even a delicious cake delivered to our room! Location is perfect, we loved it!!

November 2024

Handenur

Business Traveler

10.0

I absolutely loved everyone in this Hotel! They were extremely lovely :) They were so helpful and kind. We checked out around 6 am. Since we cannot make it to breakfast, they prepared us sandwiches and put in a bag with bunch of fruits and snacks. I was about the cry :)) And the ambiance of the hotel is so cute, specially breakfast area. I loved the drawings on the walls. Also there is happy hour between 6-8pm and free drinks. I was very satisfied with my stay overall thanks for everything!

The sheets and the toilets were clean but the closet shelves were a bit dusty. That might be the only thing ro improve.

November 2024

Slobodan

Business Traveler

7.0

Location, staff, bedsize.

The hotel is a bit outdated for the price range.

November 2024

Jane

Solo Traveler

8.0

Great location and the staff were excellent especially Pam at the reception . My last night there they sent me a sweet dessert with compliments and the gentleman at the terrace bar allowed us to drink our own wine which we bought from the wineries without charging any corkage . He even threw in complimentary bruschetta and rakias on the house .

Ok the staircase has ironing boards and other stuff stored there which is not very pleasant to look at . Clean those up and it will be much better .

November 2024

Joanne

Solo Traveler

10.0

Happy Hour from 6-8pm every night with open bar, beer, wine and a fantastic array of appetizers both hot and cold buffet style very artfully presented and with live music serenading you. Wonderful breakfast with more hot and cold options that I've ever had. Hard to describe. My room had a balcony overlooking the courtyard. It felt like a family home. Lots of staff but were in a low key, almost Bohemian mode. Very genuine. We were hugging on my way out and I only stayed 3-4 nights.

Absolutely everything was wonderful. One of my best stays in Eastern Europe. It is a chain and I will definitely look for another Art 'Otel in cities I travel to from now on.

November 2024

Danute

Couple

10.0

The receptionist is the face of a hotel, and Plamena truly exceeded expectations. She was incredibly friendly and made us feel genuinely welcome, turning our stay into an exceptional experience. The breakfast offered a good selection of meals and drinks. Additionally, coffee and tea were available 24/7, which was a thoughtful touch. If I ever need accommodations in this region again, I will definitely choose this hotel.

There were a few minor facility issues that we addressed. However, since our stay was just for one night, I trust they will resolve them promptly.

November 2024

Daniela

Family with young children

10.0

Location and spacious room

December 2024

Rimon

Group Traveler

10.0

Way more than expected! The location is Superb - right in the middle of everything. Cool neighborhood with lots of bars, restaurants, shops. The stuff is so attentive and friendly - they did their best to meet all our needs. Any question, any request - nothing was to hard. Very nice breakfast with a good variety of - well, of everything! Nice Happy Hour!!!! Good WiFi - both in the room and in the Lobby.

We liked EVERYTHING!!!!

December 2024

Wright

Business Traveler

10.0

Staff are very friendly and cannot do enough for you.. The location is also very good near to restaurants, supermarkets and local metro line to Sofia Airport.

December 2024

Chantal

Family with young children

10.0

Art otel deserves 100% on all categories. Nice clean and quiet room, great breakfasts , happy hour and a warm, friendly and helpful staff. Don't hesitate, when in Sofia, book Art'otel!

Absolutely nothing!

December 2024

Doron

Group Traveler

6.0

breakfast, location

room cleanses and maintenance should be improved dramatically

December 2024

Matan

Couple

10.0

Perfect location in the city center. Walking distance from everything we wanted. Hospitality of the staff is above and beyond expectations. Fantastic breakfast, espresso machine available all day. Free drinks during โ€œhappy hourโ€..

December 2024

ฤฐpek

Group Traveler

10.0

Staff was so helpful and hospitable.. They gifted ys chocolate, cake, coffee etc. and they helped us so much thanks for everything.

December 2024

Faf

Solo Traveler

7.0

It was very convenient because close to the main street, the breakfast was good as well.

The locker was blocked, the TV doesn't work and the smell from the sewer in the bathroom.

December 2024

Stelian

Group Traveler

6.0

Pro: Location Staff Breakfast

Con Amenities need to be fixed/ refurbished Parking is very small and requires giving the key at the reception

December 2024

Sean

Solo Traveler

9.0

Staff were brilliant. Attentive, friendly and helpful. Upgraded my room on my second visit, sorted my laundry at late notice and even gave me a great afternoon cake on the hotel.

December 2024

Viktor

Family with young children

10.0

Great choice! The place is located in the very center, 200 meters Ave. Vitos. The staff is wonderful and helpful. Reception is open all day and night. Parking on the territory. Breakfast is the best breakfast I've had in several years of traveling, especially when compared to my recent trip to Rome. A special hello to Plamena!

I have no comments on the hotel

January 2025

Shane

Solo Traveler

10.0

Everything about staying here was excellent. I would highly recommend a stay here.

Everything was very good

January 2025

Jacky

Couple

4.0

Excellent location in the centre of the city Room was large with a balcony which would be an asset in the summer We were provided with a complimentary return taxi to the airport

The bed was comfortable but a stale odor was present on the pillows and duvet which made sleeping uncomfortable There was a lot of choice at breakfast but the eggs and sausages etc were Luke warm or cold Thought the overall impression was a bit scruffy and needed updating

January 2025

Halil

Family with young children

10.0

Location is great, very helpful staff. Good breakfast, nice building and comfortable rooms. Top hotel in Sofia.

Nothing

February 2025

Andreagatto

Business Traveler

9.0

Amazing staff - you'll hardly find any better! Friendly and welcoming, always willing to please you. Superior customer care standards. Best representation of the Bulgarian culture. :) Great location - smack bang in Sofia high street. Delicious, fresh and abundant breakfast included - balcanic and continental. Worth the price. Hidden gem - a tiny sauna for free.

The structure needs some renovation - especially the toilets - but the staff will help you.

February 2025

James

Solo Traveler

10.0

A beautifully unique hotel, in a superb location close to the centre. My room was very tidy and accommodating, soft and clean bed with comfy linen. Pam was extremely friendly and helpful, would certainly return when back in Sofia. ะ‘ะปะฐะณะพะดะฐั€ั!

Nothing.

February 2025

Aristidis

Couple

9.0

Breakfast was amazing with local food and great variety! Pleasant and helpful staff. Thank you Pam (reception) and Lyubo (breakfast) for your smile and assistance!

February 2025

Chris

Family with young children

10.0

Great location for central Sophia. Staff were so accommodating . This made our stay exceptional.

Nothing

February 2025

Mario

Solo Traveler

9.0

Great location, near Vitosha Blvd and restaurants (the Tavern in Racho Dimchev street nearby was a nice discovery on a rainy night). Happy hour free drinks and snacks was a great add! Breakfast and staff nice.

February 2025

Shalem

Couple

8.0

Wonderful hospitable staff, very good breakfast, good location.

Hotel needs maintenance, it's quite old

March 2025

Batuc

Family with young children

10.0

Staff was family and they all were so caring. They helped us in all situations. Otel is in the very centre of Sofia. They were so good with details also. They thought everything to make our stay great with a 3 year old kid. Thanks for everything.

None

March 2025

Ilan

Couple

9.0

perfect location, size of room, staff help, parking, great value for money

very simple

March 2025

Czibere

Business Traveler

10.0

We even got some great restaurant recommendations from the receptionist.

March 2025

Shahar

Solo Traveler

9.0

Staff friendly and helpful, excellent breakfast

March 2025

Angela

Solo Traveler

7.0

Breakfast was a bit random, no cool milk for cereal/tea.

March 2025

Cem

Solo Traveler

10.0

Great location, friendly service

March 2025

Alberto

Business Traveler

9.0

Amazing breakfast. Great hospitality. Cozy ambient.

More in-depth cleanups of the room.

March 2025

Avi

Group Traveler

10.0

Everything was great. The staff and especially pam was incredible, she did everything to take care of all what we needed. The breakfast was very fresh and tasty and the location is in the centre close to everything. I would definitely recommend art otel and hopefully come back again.

March 2025

Joyce

Family with young children

9.0

Great location. Intimate feel for a hotel. Dislike : could only stay one night!

March 2025

Leonidas

Couple

7.0

Breakfast, location,

Room,

April 2025

Anders

Family with young children

10.0

Great location, near to everything yet very quiet. Great staff!!!

April 2025

Liat

Family with young children

10.0

We chose this place due to good price for a central location and knew itโ€™s a small hotel. The room was spacious with a small balcony and had all the facilities needed. Location a minute walk from Vitosha boulevard. The staff was very kind and helpful with information. At the end of the trip they even prepared breakfast earlier than their usual time so we could eat before leaving for the airport. I highly recommend this hotel.

April 2025

deborah

Solo Traveler

10.0

What a great hotel in a good location. The best part was the fantastic staff and the friendly, helpful and kind service I received. Thank you so much.

April 2025

Hirschfeld

Business Traveler

7.0

The hotel has a great location. You walk less than 5 minutes and are directly in the large pedestrian zone of the city center. There are all kinds of restaurants and stores. The room size and sleeping comfort were just right. The minibar was as full as I have ever seen it. There was also a daily happy hour where you could get drinks and snacks for free.

Unfortunately, there were also things that were not so good. At breakfast, for example. Everything was there. Fried eggs, sausages, small meatballs, scrambled eggs etc. but unfortunately everything was completely cold. A small carafe of watery orange juice was quickly empty and wasn't refilled. Rather not recommended.

April 2025

Sharon

Group Traveler

9.0

The staff were incredibly friendly and the breakfast was superb

April 2025

Fabienne

Group Traveler

9.0

Great location to explore Sofia. Very comfortable bedding and clean room. Fantastic breakfast with lots of local specialties ( delicious fresh banitsa everyday) . Fun and charming dining room and a terrace for drinks in the evening . And adorable helpful staff( particularly Sylvia who speaks excellent French and English)

Not much really. The rooms were a bit small

April 2025

Guillermo

Solo Traveler

10.0

Incredibly good breakfast buffet. Great quality and variety, with home made Bulgarian dishes

Not a big deal, but breakfast starts a bit late on weekdays (0800)

April 2025

Kathryn

Couple

9.0

The staff were amazing prior to our visit and during our visit and could not have been more helpful. The breakfast was every conceivable food you might like to eat at breakfast - they really try to satisfy all needs. The location could not be better and was perfect for a 3 night stay.

We had upgraded through our booking agent to a mountain view room. In fact, although we could just see the mountain top over the rooftops, the higher up rooms are smaller. Our travelling companions had a lower grade room i.e. not mountain view, but it was lower down and much larger.

April 2025

Steven

Couple

10.0

Great location in Sofia, friendly staff and very clean. Perfect first night in Sofia after a transatlantic flight. Superb breakfast with a ton of options and high quality ingredients.

Nothing

May 2025

Valeria

Couple

10.0

We spent three nights at the Art โ€˜Otel in Sofia (May 18-21) and were very impressed with the service and the facilities. Everything is super clean and comfortable, and the room was very spacious. Emil, the owner did his utmost to make our stay in the city pleasant and enjoyable. Their breakfast is second to none. Absolutely incredible variety of foods on offer both sweet and savory. Adding our three breakfasts there we could not try everything they had to offer, even eating just morsels of each plate. They had 13 varieties of cheeses, 5 or 6 natural yogurts, 5 different types of eggs cooked, beaten, mixed, fried or otherwise, cold cuts, sausages, meatballs, local savory pastries, tartes, baklavas, pies, and on and on. It goes on forever. The Hotel offers a free happy hour in the evening with quality spirits, wines and beers plus accompanying snacks. Again: FREE. The location is fantastic right in the center of town and has its own parking space, albeit tight. We couldnโ€™t have picked a better place to stay in our first visit to Sofia.

May 2025

Anatoli

Couple

10.0

The property and the staff are fantastic

Nothing

June 2025

George

Solo Traveler

10.0

Great location, with great breakfast, and included welcome reception at 6pm with appetizers and drinks (Bulgarian drinks!)

June 2025

yitzik

Couple

10.0

The staff is the best team ever we met. Gave us the best time weโ€™ve ever had in our staying in any hotel world wide.

Itโ€™s like home and family.

June 2025

Richard

Couple

10.0

The staff was excellent very nice and friendly.

June 2025

N D. G.

Couple

10.0

We had an amazing experience at this hotel in Sofia! The location is absolutely perfect โ€“ right in the center, close to everything: cafes, shops, historical sites, and public transport. It made exploring the city so easy and enjoyable. The staff were outstanding โ€“ warm, professional, and always ready to help with a smile. They really made us feel welcome and taken care of. And the breakfastโ€ฆ wow! One of the best weโ€™ve had. Everything was fresh, beautifully presented, and so varied that it was honestly hard to choose what not to eat.

You hear the water from the neighbor's upstairs toilet and shower.

June 2025

Deborah

Group Traveler

10.0

We (a group of three friends) were only staying the night due to an early morning flight home. On our arrival we were greeted by our very hospitable host Dani who immediately welcomed us and offered complimentary drinks (Prosecco, wine, cold soda, rakija) and light snacks (delicious cheese with tomatoes and olives,and sandwiches). We sat on the veranda to unwind. It was a great centrally located hotel. Our 3 bed room was upgraded to a single and twin room. The rooms were spacious with refrigerator, TV, coffee maker with coffee!, A/C, and a plate of fresh fruit:) The bed was comfy and I slept well. Dani arranged our early morning 04:30 taxi to airport (and paid for it!) and packed us breakfast sandwiches with the freshest bread, bananas, and other snacks. Outstanding customer service!! Highly recommend!

July 2025

Marian

Family with young children

9.0

great location, very close to city center and main shopping and restaurants avenue very friendly & helpful staff

July 2025

Stanislav

Solo Traveler

10.0

Top notch all around. And the guys who work there make you feel like youโ€™re an old friend visiting. Above and beyond but without seeming servile. Just really nice. Itโ€™s what hospitality is all about. Canโ€™t wait to go back.

July 2025

Blumed

Couple

10.0

The breakfast was the highlight. Outside by the pool, great fresh fruit and many many choices. Our hosts were adorable, lots of good advice for restaurants and things to do.

July 2025

Fredy

Family with young children

9.0

Great location, in center, good breakfast,very friendly staff.

July 2025

Andrea

Couple

10.0

We liked everything. Located in quiet street but very close to Vitosha boulevard. Breakfast was great, nice choice of cheese, sweets, vegetables and fruits, and also pleasant enterior. They even had fresh cherries for breakfast. There is also evening happy hour with free drinks. Also, we were pleasantly surprised by getting a nice pastry on the house directly in our room. We would choose this hotel again when back in Sofia.

July 2025

Dan

Family with young children

10.0

Staff, location, breakfast.

July 2025

G.S.B

Solo Traveler

10.0

Cozy room, clean and comfortable. Good breakfast, excellent location, and extraordinary staff, Pam is amazing.

August 2025

Leonid

Couple

8.0

Very good breakfast oo

Old equipment

August 2025

Yumei

Couple

10.0

Very friendly staff ( Thank you! Pam) and generous management to let me friends had late check out. Very convenient location and delicious breakfast! Im

None! We enjoyed our stay.

September 2025

David

Couple

10.0

An eclectic boutique hotel in great location. The staff were extremely welcoming, attentive and kind. We loved the decor and comfort. We would recommend this hotel to anyone visiting Sofia.

September 2025

Judi L.

Couple

10.0

We spent two weeks in Eastern Europe visiting five countries. Art 'Otel was our favorite hotel. The room was spacious, we had a balcony off the room where we could have coffee, the staff was very friendly and helpful, beds were comfortable, and the hotel was spotlessly clean. We enjoyed our stay immensely.

On occasion, the shower was hard to turn on. It worked but we had to try a few times.

September 2025

jill

Couple

8.0

Charmingly eclectic. Very clean. Extensive breakfast buffet. Awesome staff (Leo and Deedee)

We reserved and prepaid for suite that turned out not to be available upon arrival . We were placed in a triple room with had very weak to nonexistent AC (we were there during heatwave). Staff were very apologetic and even gave us a piece of a lovely cake . suite

September 2025

Daniel

Family with young children

10.0

Very nice staff, helpful, good location, great breakfast, nice clean room and well equipped. We left late night got nice breakfast box and free taxi to the airport !

September 2025

Veronique

Solo Traveler

10.0

The location, a few meters ftom Vitosha Street, but in s quiet street, is perfect. It's a beautifjl stylish hotel. My single room waa relatively small but cosy. Breakfast was tasty and the hotel staff adorable

October 2025

Maruลกa

Solo Traveler

7.0

Very friendly staff, surprised me with a cake in the afternoon, great location, upgraded me to a double room, comfortable bed with a lot of pillows. Location is great.

The room was old, the toilet was leaking (needed to press the right way to stop it), the shower was mouldy and the doors were loose. Air conditioning didn't work so I felt really hot in the night, the window could not close properly. Desperate need of renovation and deep cleaning.

October 2025

Cathey

Couple

8.0

Great breakfast. Excellent location. Good hap pi y hour

We were told our taxi to airport was free. Part of the stay. When we got to the airport he charged us!! The hotel would not reimburse us. Bulgaria people are very challenging

November 2025

Serdar

Group Traveler

10.0

From reception up until check out everything was flawless. We really appreciated the recommendations for dining options, handling our reservations. Thanks to Ms. Plamena. All of the staff were helpful too.

November 2025

Roman

Family with young children

9.0

An outstanding stay. The staff were incredibly kind, helpful, and proactive, making us feel truly welcome. The hotel is stunning, the breakfast is rich and high-quality, and the location is unbeatable โ€” just one minute from the main boulevard.

December 2025

ื“ืŸ D.

Solo Traveler

6.0

Good location friendly staff good breakfast.

Old hotel, cold rooms

December 2025

ืจื™ื‘ื™

Family with young children

10.0

The location is superb! The staff are nice and polite. They have a happy hour โ˜บ๏ธ which was a surprise. Basically, wonderful.

The hotel is a bit old fashioned.. However, it kind of has a charm of its own.

January 2026

Henry

Solo Traveler

9.0

Very nice breakfast - many choices. Great coffee. The location was excellent - within walking distance of everything I wanted to see and just a short walk to the pedestrianized Vitosha Blvd.

February 2026

Jacob

Couple

10.0

Location is perfect, the staff is incredibly kind and helpful, room very clean , excellent breakfast.

March 2026

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