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BEST WESTERN TERMINUS HOTEL

154 Hristo Botev Blv | Sofia, 1202, BG
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BEST WESTERN TERMINUS HOTEL - image 1
Highlights
Front desk [24-hour]
Airport transfer
Great for activities
Located in heart of Sofia
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi

BEST WESTERN TERMINUS HOTEL - Sofia

Comfortable Accommodations Best Western Terminus Hotel in Sofia offers family rooms with interconnected options. Each room includes a work desk, refrigerator, bathrobes, and a hairdryer. Modern Facilities Guests enjoy free WiFi, a restaurant with international cuisine, and a lounge.

Additional amenities include a 24-hour front desk, concierge service, and free on-site private parking. Prime Location Located 3 minutes from Sofia Central Railway Station and 4.3 mi from Sofia Airport, the hotel is near attractions such as Banya Bashi Mosque (1 mi) and Sofia University St.

Kliment Ohridski (1.9 mi). An ice-skating rink is also nearby.

Guest Favorites Guests appreciate the breakfast provided by the property, the variety of public transport options, and the convenience for city trips. License Number(s): PK-19-13880.

Rooms Types
Comfort Double Room - Non-Smoking room in BEST WESTERN TERMINUS HOTEL
Room Details
Comfort Double Room - Non-Smoking
1 Full bed 17mยฒ Type: Single
Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Desk Shared bathroom Free toiletries Microwave Extra long beds (> 6.5 ft) Heating Satellite channels Towels/Sheets (extra fee) Private pool Wardrobe or closet Stovetop Toaster iPad Game console - PS3 Lake view Additional bathroom Entire unit wheelchair accessible Baby safety gates Adapted bath Infinity Pool Bottle of water Toothbrush Body soap Fire extinguisher Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Transfer shower

Select dates to see prices

Superior King Room - Non-Smoking room in BEST WESTERN TERMINUS HOTEL
Room Details
Superior King Room - Non-Smoking
1 King bed 21mยฒ Type: Double
Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Desk Shared bathroom Free toiletries Microwave Extra long beds (> 6.5 ft) Heating Satellite channels Towels/Sheets (extra fee) Private pool Wardrobe or closet Stovetop Toaster iPad Game console - PS3 Lake view Additional bathroom Entire unit wheelchair accessible Baby safety gates Adapted bath Infinity Pool Bottle of water Toothbrush Body soap Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Transfer shower

Select dates to see prices

Deluxe King Room - Non-Smoking room in BEST WESTERN TERMINUS HOTEL
Room Details
Deluxe King Room - Non-Smoking
1 King bed 22mยฒ Type: Triple
Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Desk Shared bathroom Free toiletries Microwave Extra long beds (> 6.5 ft) Heating Satellite channels Towels/Sheets (extra fee) Private pool Wardrobe or closet Stovetop Toaster iPad Game console - PS3 Lake view Additional bathroom Entire unit wheelchair accessible Baby safety gates Adapted bath Infinity Pool Bottle of water Toothbrush Body soap Fire extinguisher Privacy curtain Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Transfer shower

Select dates to see prices

Superior Twin Room - Non-Smoking room in BEST WESTERN TERMINUS HOTEL
Room Details
Superior Twin Room - Non-Smoking
2 Twin bed 19.8mยฒ Type: Twin
Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Desk Shared bathroom Free toiletries Microwave Extra long beds (> 6.5 ft) Heating Satellite channels Towels/Sheets (extra fee) Private pool Wardrobe or closet Stovetop Toaster iPad Game console - PS3 Lake view Additional bathroom Entire unit wheelchair accessible Baby safety gates Adapted bath Infinity Pool Bottle of water Toothbrush Body soap Fire extinguisher Open-air bath Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Transfer shower

Select dates to see prices

Guest Score and Reviews
8.5 /10

V. good

786 Reviews

Cleanliness
9.2
Facilities
8.3
Location
8.0
Service
8.3

Christopher

Family with young children

10.0

The hotel was recently renovated and across the street from the central railway station. The room was large and clean. The bed was comfortable. The air conditioning worked well. The WiFi was fast and easy to connect with. The shower had plenty of hot water and great water pressure. The included breakfast was delicious with a large selection of food.

The only thing that I didn't like is that the old Central Rail Station that you had to pass through, had homeless people, beggars, and drug users lurking around. Be careful if you are going through this area in the dark.

October 2024

Peter

Solo Traveler

10.0

comfortable room and bed, it was also quiet- which is important for me. delicious breakfast, a very fair price, friendly staff on reception, i would stay again, its about 20 minute walk to the town centre( vitosha boulevard) but very handy for train and bus station- it is directly opposite- sofia also is a charmng and historical city

October 2024

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Room Service
Family Rooms
Airport Shuttle
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Entertainment Services
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Alternative Meal Arrangement
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Languages spoken
English
Bulgarian
Greek
Russian
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Kitchenware
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Ticket Services
Concierge Services
Gift/souvenir Shop
Designated Smoking Area
Invoices
ATM Or Cash Withdraw On Site
Laundry Services
Transportation
Airport Shuttle
Free Parking
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

BEST WESTERN TERMINUS HOTEL FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Entertainment Services
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Alternative Meal Arrangement
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Languages spoken
English
Bulgarian
Greek
Russian
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Kitchenware
Family Rooms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Ticket Services
Concierge Services
Gift/souvenir Shop
Designated Smoking Area
Invoices
ATM Or Cash Withdraw On Site
Laundry Services
Shops On Site
Tour Services
Transportation
Airport Shuttle
Free Parking
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.5 /10

V. good

786 Reviews

Cleanliness
9.2
Facilities
8.3
Location
8.0
Service
8.3

Christopher

Family with young children

10.0

The hotel was recently renovated and across the street from the central railway station. The room was large and clean. The bed was comfortable. The air conditioning worked well. The WiFi was fast and easy to connect with. The shower had plenty of hot water and great water pressure. The included breakfast was delicious with a large selection of food.

The only thing that I didn't like is that the old Central Rail Station that you had to pass through, had homeless people, beggars, and drug users lurking around. Be careful if you are going through this area in the dark.

October 2024

Peter

Solo Traveler

10.0

comfortable room and bed, it was also quiet- which is important for me. delicious breakfast, a very fair price, friendly staff on reception, i would stay again, its about 20 minute walk to the town centre( vitosha boulevard) but very handy for train and bus station- it is directly opposite- sofia also is a charmng and historical city

October 2024

Ks

Solo Traveler

10.0

Perfect location. Train station and central bus station at walking distance.

October 2024

Maliyakkal

Family with young children

6.0

Property is well accessible to the public transport station. The front office staff was extremely nice and adds value to your stay.

October 2024

Shrihas

Solo Traveler

9.0

Good breakfast, close to railway station, nice, clean rooms

Itโ€™s not in city centre. Metro is walkable distance from hotel and city centre is 2 stops by metro

October 2024

Eleanor

Couple

8.0

Great location only a few minutes walk from the bus station and walking distance from city. Lovely staff. Good breakfast. Clean and tidy and comfortable bed

October 2024

Ahmet

Family with young children

10.0

Very easy hotel, clean, easy to reach and quite good breakfast

Almost nothing

October 2024

Frederick

Solo Traveler

9.0

A very nice hotel. Very friendly staff. Room was comfortable with good facilities. Breakfast had a wide selection of food. I had early starts on two days before the Breakfast room was open - the staff kindly made up a bag for me to take with fruit, roll drink etc. A nice touch. Hotel located only a short walk from the train station.

Nothing

November 2024

Travellerfrequently

Group Traveler

8.0

The Deluxe room was comfortable and the large clean shower room was nice. Two bottles of water and a kettle were good. The TV was good and the option to connect using Netflix was very good. The men at check in was friendly. Breakfast was ok. Good value.

For the price it was totally fine.

November 2024

Margarita

Couple

9.0

Very convenient location, close to the central train and bus stations, on the Metro, excellent transport links. Friendly and professional staff. Breakfast was delicious. There was a variety of meals to choose from: cereal, English and continental breakfast, as well as some traditional local food. Coffee was lovely! Thank you.

November 2024

Ozim

Couple

9.0

Location and the friendly staff

Nothing

November 2024

Marin

Group Traveler

8.0

Breakfast was good, and the facilities were also good. In general, the hotel is well located, near the city center and the bus and train terminals, easily accessible by metro. The staff was accommodating and did their best to make our stay as good as possible. In general, the hotel offers great value for money, and I would definitely recommend it.

There were no particular things that I did not like.

November 2024

Ketan

Group Traveler

7.0

Hotel is good price for its location. You can the tram into the city centre. The rooms are decent. Overall, good value.

The smoking was really bad on the floor I was staying on. The smell was coming into my room. When I mentioned this when I checked out, I was brushed off by the receptionist as this is normal. If the hotel rooms are no smoking, then why is there smell of cigarettes smoke in my room and in the corridor.

November 2024

Nagasubramanian

Family with young children

9.0

We had a nice welcome to the hotel and excellent inputs from the person at the reception. The excellent Hadjidraganov's Houses Restaurant is just 700m away. The bus stand is just around 5 min away and was very convenient for us as we used the bus from the airport and took the buses to Plovdiv and Skopje from here. All the attractions were within a 30 min walking distance. We got to see the most wonderful sunrise from our room which was on the 5th floor facing the bus stand.

It is not in the centre of town and we had to walk a bit, but we were ok as the location near the bus station made it convenient for us travel to Plovdiv and Skopje.

November 2024

Catlady

Solo Traveler

8.0

Close to central bus station and railway station. Friendly reception and breakfast room staff.

Bedside table were dirty. Not easy to locate by foot

December 2024

Emerson

Couple

8.0

location is close to central station. bfast buffet is amazing. room is comfy.

I requested to check out late since our flight is at night. initially they told me I need to pay 5lev per hour. but on that day of check out they told me I canโ€™t.

December 2024

Tammy

Group Traveler

10.0

Breakfast was delicious. Staff member was very helpful. Location near train station was beneficial to our travel.

December 2024

Rawad

Couple

9.0

The room was very comfortable and well-maintained. Bed, chairs, toilet facilities all seem new. The location, even though not in the city center, is directly next to metro, tram and bus stations so you can get to the center in 10 mins. The neighborhood is very calm outside the busy part of sofia which is a very big plus for me. The staff is very friendly, helpful and always smiling. Breakfast is also very generous.

The only thing that can be improved is the cleaning service which comes during the day. Their cleaning was not very good. Mostly what they did was just replace the towels and fix the bed.

December 2024

Konstantinos

Group Traveler

9.0

Location was brilliant (a couple of minutes walk from Central Railway metro station). The room was clean, had adequate size wise and good water pressure in the shower. The breakfast was also quite good.

January 2025

Barbora

Solo Traveler

8.0

The room was very nice and warm. The staff very friendly and helpful!

Could be cleaner the roomโ€ฆ

January 2025

Fran

Family with young children

8.0

I stayed for only one night because I had a connecting flight in Sofia, but I can say that, overall, the hotel was quite good. The staff was friendly, the room was clean and comfortable, and the breakfast was decent. The hotel's location is excellent, very close to the train station and the metro. I managed to reach the airport easily and catch my flight on time without any issues.

January 2025

Lisah

Couple

10.0

Always very welcoming no matter what you arrive to check, nothing to much trouble

Everything

February 2025

Elise

Solo Traveler

7.0

Close to train station and bus terminal was very easy to get to airport just a few min walk to train station. Was good for 1 night stay when leaving the next morning to the airport

There isnโ€™t much around the area which is fine not really much option for food. Though the city centre is just 2 train stops away

February 2025

Spas

Group Traveler

10.0

The breakfast was delicious. I loved the yogurt. The room was quiet. The location was perfect, near multi-modal transportation hub, including the central railway station, the central bus terminal of Sofia, a metro station and not very far from the airport by taxi

Things were just perfect.

February 2025

ฮ•ฮนฯฮทฮฝฮท

Family with young children

10.0

Location Clean Breakfast

All was perfect

February 2025

Joe

Couple

10.0

Friendly reception. Good breakfast. Clean room.

March 2025

Alice

Business Traveler

10.0

Transport so easy from here you have the metro the bus station and rail

Broken path ways

March 2025

Brian

Group Traveler

9.0

Very convenient for Sofia central railway station. The friend I was with had stayed here before (and had booked before me), so it was recommended to me. Good English spoken at reception. Good buffet breakfast, with usual range of food (including some hot items). I was able to leave my luggage at reception after check-out until I was leaving the city late in the afternoon.

March 2025

John

Solo Traveler

10.0

Close to the bus station as I had an early bus the next morning

March 2025

Martin

Family with young children

7.0

Location is right beside bus and train station. Not much happening in that area but 20 min walk will bring you to city centre. So that is fine and great value for money

Breakfast poor. Most items stone cold.

March 2025

Antriana

Family with young children

5.0

The hotel is located directly opposite of the Central Station in Sofia. Which is convenient if you want to use a means of transport. There is parking, which is small, but it exactly next to the hotel and convenient. Fortunately, we found space to park all 3 days we were there. Since they do not hold positions. The girl who welcomed us to the front desk and the boy who was on the night shift, were both polite. I don't think it's a four-star hotel, even if they correct what they should, it's a business hotel.

In contrast to the specific ones from the reception, at breakfast there were two women, one spoke many languages and was polite and smiling. The other was constantly talking through her mouth and resented that our child was walking in the restaurant, obviously she was not in a good mood at all. The dress code was not for hotel staff, let alone for a 4-star hotel as they say. There was also a young boy on this shift, who seemed to be working there for the first time. Breakfast is uncomplete. And the delicatessen, cheeses, cucumbers were not fresh. The coffee was not good. It is not possible to clean the tables and at the same time put things on the buffet without gloves and a hat. The room was dirty, the curtain was cracked, and the coffee cups were also dirty. The girl who called the manager had an ironic tone. At check out, I talked to the manager of the hotel and informed him about all this. He told me that he will try to correct the situation and do whatever it takes to prevent it from happening to someone else. I wish so, because what angered me the most was the behavior towards my child. And in the end, that the people who have paid to be there, are not worth seeing the staff unhappy because they have sat down for breakfast! I hope that if we choose it again things will have been corrected, and everything will be as it should be for a hotel in the capital of the country with the prices that exist!

March 2025

Krasimira

Family with young children

9.0

Location, staff, cleanliness.

Size of room too small. At the breakfast premise they hurried to take our plates at 9:30 am, while the breakfast is till 10 am.

March 2025

Tataroiu

Business Traveler

7.0

Friendly welcoming

Not that clean and short variety on the breakfast

April 2025

Smith

Couple

10.0

Always stay here when possible. Staff are always helpful. Good breakfast as well. Central to all transport links.

April 2025

Levy

Business Traveler

10.0

Location, reception, breakfast staff, breakfast is fantastic and clean, my room , my bed, the comfort.

The room is dusty, the lights in the wall are broken, my pillow cases are used and have stain. The bedsheets are quite used also. They didn't change it from the previous clients. The bathroom is not clean. The sink is dirty. The shower room is full of hair. The towels have stain.

April 2025

Alessandro

Family with young children

10.0

Our holiday in Sofia was made even more enjoyable by a hotel with a formidable staff that is always attentive to customer requests. From the professional reception staff, to the exceptional breakfast, to the large and clean room. Everything was great.

April 2025

Alan

Solo Traveler

10.0

Great location for the station. Staff were really friendly and helpful. Breakfast was really good. Room was comfortable and nice.

Hotel was perfect for my needs. The area around didn't have much to offer but a nearby hotel provided good evening meals.

April 2025

Tom

Family with young children

7.0

Location, location location.

April 2025

jackie H.

Group Traveler

9.0

Very convenient location for station. Good selection for breakfast and provided packed breakfast for early trip.

Nithing

April 2025

Patricia

Couple

8.0

Conveniently located next to the train station. Good breakfast. Kind staff.

Facilities a bit outdated.

April 2025

Marija

Family with young children

7.0

We booked 1 room for 3 adults and it was total disaster. Third bed was not suitable even for small kid.

May 2025

Lev

Couple

7.0

The staff is nice the breakfast - average, the bed comfortable

The room looked old badly decorated, not clean enough. We found the torn rug in the bathroom - a bit strange in the Best Western chain hotel which we know from other places in Europe. The location is not nice and the access to the restaurants and attractions is about 20-25 minutes walking. The value doesnโ€™t match the comfort at all.

May 2025

Darren

Solo Traveler

10.0

WIFI was exceptional

n/a

May 2025

Sergio

Family with young children

7.0

It a standard hotel. .. comfortable beds , ample room and bathroom. Breakfast was correct.Wifi ok. Overall price is good.

Location. It's a little bit isolated from restaurants but near a bus and train stations.

May 2025

Shalmalee

Solo Traveler

9.0

All in all, very good hotel stay - convenient location across the main street from the bus station and also right opposite the trams. Room was spacious, comfortable and airy. I was grateful to get my room available at 7.30 AM (after my overnight bus arrived from Bucharest) instead of the standard check in time of 2 PM. I did have to pay an extra 20 Euros for it however which seems a little unnecessary and steep since the room was clean and available but I guess it was a very early check in? IDK but I was was ultimately very grateful for the sleep I got that morning - so its all good..

June 2025

Roman

Solo Traveler

9.0

I like this small hotel, I really do. The front desk staff is always welcoming and friendly. The location is very convenient: 1 minute to trams, 5 minutes to subway and trains, 15-20 minutes walk to the city centre, the supermarket nearby etc. The room was spacious and clean (although the bathroom needs a check, but it is a detail). AC in room is huge plus as well as the spacious laptop safe. Breakfast is reasonably rich, replenished frequently and everyone should be able to find appropriate meal per her/his likes. All in all - a very nice hotel for reasonable price. Thanks to the staff!

The bathroom and sink outlets were not draining properly.

July 2025

Georges

Solo Traveler

9.0

Very nice hotel close to Sofia train station and to all the main attractions of Sofia Large and clean room, comfortable.

The breakfast could be better with more items, especially sweets one

July 2025

Thomas

Solo Traveler

10.0

Great location, easy walk to Nord Station and metro.

July 2025

Dimitrios P. C.

Solo Traveler

10.0

This is an amazing place next to metro station.

July 2025

Jill

Group Traveler

10.0

Clean, quiet and comfortable. Conveniently located 5 minutes walk to the bus station and itโ€™s on the blue metro line. They have a parking lot on the side. Good WiFi. The room was small but all we needed. The staff were very helpful. The manager arranged for breakfast boxes as we had an early morning bus to catch. He also recommended a traditional Bulgarian restaurant about 10 minutes walk which was really nice.

Everything was great

July 2025

Linda

Solo Traveler

5.0

Staff were extremely helpful. The lady who runs the breakfast room gets 10 gold stars. She works harder than any person in charge of breakfast rooms that I have seen - and I have seen a great many. The breakfast itself was excellent. The location is convenient to trains and buses.

There was mold growing around the shower enclosure and it leaked. This seems to be a trend but I hate the wall mounted bottles that one must squeeze hard to get soap. I am old with arthritis in my hands so I had a terrible time trying to get a couple drops of soap. I didnโ€™t like the pillows. There were no restaurants nearby. I had to walk 15 minutes in each direction

August 2025

Paulo

Family with young children

9.0

It's clean, with very friendly and helpful staff. Regarding location, if you need an hotel near the train station this is as near as you can get and there are trams and the metro nearby to visit other parts of the city. Overall, it's excellent value for what they charge.

September 2025

Rachelle

Couple

10.0

Comfortable, clean hotel within walking distance to the bus station and other local neighborhoods. Front desk staff was very nice and helpful. Room was quiet. Bed comfortable. Breakfast was good.

everything met our expectations

September 2025

Calderon

Family with young children

10.0

The staff so friendly and all ways helped with information

September 2025

Nursultan

Solo Traveler

7.0

The hotel is located in a very wonderful location, especially for those arriving by bus or train. Bus stations, subway stations, tram stations, everything is very close. The city center can be reached on foot in 20-30 minutes, enjoying the beautiful views. The hotel is modern, the breakfasts are delicious with a wide selection, there is a TV and, most importantly for me, an electric kettle in the room!

1. Many areas were very dusty, especially those that are not usually used (where the safe, extra pillows, lower shoe racks, etc. are located). 2. I asked for a room with a city view, but they gave me a mansard room.

October 2025

Arjun

Couple

7.0

Good location for tram Had car parking Decent breakfast spread

Very basic hotel for the price

October 2025

Bogdan S.

Family with young children

10.0

Nice hotel next to central train station and metro. Parking just outside, clean, comfy and quiet. Big shower and varied breakfast. Restaurant right next door. Staff really friendly and helpful, they checked the opening hours of some attractions for us.

The bathroom vent was making a loud noise when it was on. The breakfast restaurant seemed a bit crowded at some points.

October 2025

Milagros

Couple

8.0

Itโ€™s close to the train station and metro. Has parking and elevators.

Itโ€™s wasnโ€™t too clean.

October 2025

surya

Family with young children

9.0

Location is excellent

November 2025

Daniela

Solo Traveler

8.0

Friendly stuff . Especially Deni.

Had someoneโ€™s hair in shower and bathroom

November 2025

Alisher

Solo Traveler

10.0

Everything was great! Smooth check in & check out, friendly people and excellent location next to train & bus stations.

November 2025

Georgios

Solo Traveler

10.0

Two minutes from the bus station. Clean, modern and spacious place. Thank you Alex for accommodating me twice... checked out early in the morning, lost my bus, returned to the hotel and I was welcomed for another one hour until I find an alternative transport.

All good. The price relatively higher than expected but balanced with the convenience of the proximity to the station.

December 2025

Cristina G.

Family with young children

10.0

Great location, room was quiet and comfortable , excelent breakfast.

N

January 2026

Richard

Solo Traveler

8.0

The room was spacious clean and modern. Breakfast was excellent and well presented

The parking lot was not well marked and the entrance from the road was difficult

January 2026

$10 back on your 1st app booking
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