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Auberge St-Louis

48 Rue St-Louis | Quebec City, QUEBEC G1R 3Z3, CA
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Auberge St-Louis - image 1
Highlights
Great for activities
Located in heart of Quebec City
Excellent room comfort & quality
Most popular facilities
Free Wi-Fi
Accessible parking
vending machine
Non-smoking property

Auberge St-Louis - Quebec City

Located in Old Québec, Auberge St-Louis offers free WiFi in all areas. A cable TV is provided in all rooms. Plains of Abraham is 5 minutes’ walk away.

A desk is offered in all guest rooms at Auberge St-Louis. Each room features natural daylight. Auberge St-Louis Québec offers a nonsmoking environment for added comfort.

Fortifications of Quebec National Historic Site is 5 minutes’ walk from this property. Ursulines de Québec Museum is 328 ft from this property. License Number(s): 008540.

Rooms Types
Standard Room with Double Bed and Shared Bathroom room in Auberge St-Louis
Room Details
Standard Room with Double Bed and Shared Bathroom
1 Full bed 11m² Type: Double
Telephone Hairdryer Shared bathroom Ironing facilities Walk-in closet Slippers Adapted bath Roll-in shower Privacy curtain

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Standard Room with Double Bed and Private Bathroom room in Auberge St-Louis
Room Details
Standard Room with Double Bed and Private Bathroom
1 Full bed 14m² Type: Double
Telephone Hairdryer Shared bathroom Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Adapted bath Roll-in shower Bottle of water

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Queen Room with Sofa Bed and Private Bathroom room in Auberge St-Louis
Room Details
Queen Room with Sofa Bed and Private Bathroom
1 Full bed 19m² Type: Double
Bathtub Telephone Hairdryer Shared bathroom Free toiletries Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Adapted bath Roll-in shower Bottle of water

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Queen Room with Private Bathroom room in Auberge St-Louis
Room Details
Queen Room with Private Bathroom
1 Full bed 16m² Type: Double
Telephone Hairdryer Shared bathroom Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Adapted bath Roll-in shower Bottle of water

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Guest Score and Reviews
7.4 /10

Good

631 Reviews

Cleanliness
8.2
Facilities
7.5
Location
7.0
Service
8.2

Gozo

Family with Young Children

7.0

Location was amazing!

No facilities in the room No fridge, no kettle, no coffee machine, etc.

July 2023

Lara

Traveling as Couple

7.0

Loved the room and placement( close to the restaurants and other activities)- staff is great - and room was beautiful

Unfortunately because of the location- it gets noisy at night . Also the shower lid was hard to shut after use but the rest was perfect

July 2023

Services & Facilities

Most popular facilities
Free Wi-Fi
More Amenities
Accessibility
Accessible Parking
Food & Drinks
Vending Machine
General
Non-smoking Property
Private Check-in/check-out
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Hand Sanitizer In Guest Accommodation And Key Areas
Media & Technology
Free Wi-Fi
Room Amenities
Heating
Smoke Alarms
Fire Extinguishers
Security
CCTV Security In Common Areas
Transportation
Parking Available (charges May Apply)
Indoor Parking (charges May Apply)
Health Services
First Aid Kit Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not possible) and costs CAD 20 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 1 year old stay for CAD 10 per person per night when using an available cot. People no matter the age stay for CAD 20 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Auberge St-Louis FAQs

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All Amenities
Accessibility
Accessible Parking
Food & Drinks
Vending Machine
General
Non-smoking Property
Private Check-in/check-out
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Hand Sanitizer In Guest Accommodation And Key Areas
Media & Technology
Free Wi-Fi
Room Amenities
Heating
Smoke Alarms
Fire Extinguishers
Security
CCTV Security In Common Areas
Transportation
Parking Available (charges May Apply)
Indoor Parking (charges May Apply)
Health Services
First Aid Kit Available
All Guest Score and Reviews
7.4 /10

Good

631 Reviews

Cleanliness
8.2
Facilities
7.5
Location
7.0
Service
8.2

Gozo

Family with Young Children

7.0

Location was amazing!

No facilities in the room No fridge, no kettle, no coffee machine, etc.

July 2023

Lara

Traveling as Couple

7.0

Loved the room and placement( close to the restaurants and other activities)- staff is great - and room was beautiful

Unfortunately because of the location- it gets noisy at night . Also the shower lid was hard to shut after use but the rest was perfect

July 2023

Goodson

Solo Traveler

7.0

Located in old town, which is perfect. You walk out on the street and it's like you're in a European city. So beautiful. The room is a bit shabby chic but clean and quirky with its high ceilings and strangely shaped bathrooms. It had good AC and was perfectly acceptable for the price.

The shower broke in the morning I was leaving and when I went downstairs to tell someone the person there (I have no idea if it was a staff member) didn't understand me when I said the shower was broken or 'la douche est... (spurting water motion)' lol.

July 2023

F. Chris

Traveling as Couple

9.0

Right in the heart of old Town, close to restaurants, within walking distance of pretty much everything in old Town

While the hotel was quiet walls were pretty thin, Had to use air conditioning as no airflow from outside

July 2023

Donna

Family with Young Children

6.0

Location was great.

Cost extra to park, and 3 blocks away. Was unaware of this at time of booking. No coffee in room, no shampoo/conditioner provided.

August 2023

Marta

Solo Traveler

6.0

Very well located Evening staff was very helpful

They didnt tell about the across the street parking coupons in advance. They should have included that in the property features. Once you have the car inside the parking lot their coupon do not work because parking is managed by a 3rd. party company. Day staff was useless. The evening staff was very very helpful. My room needed a big clean up everywhere and mostly the washroom: toilet, shower, floors and walls.

August 2023

Ken

Traveling as Couple

8.0

Property is right in the middle of the historical area

August 2023

Cornelis

Traveling as Couple

3.0

centrally located. parking place for the car.

Dirty, corridors and staircase absolutely filthy. the whole building needs a thorough renovation

August 2023

Aránzazu

Family with Young Children

2.0

Location only

Price, Room size; bathroom size; bed size. TV didn't work and they knocked on my door twice at 11:03 (and my watch is a little forward, so probably it was 10:59)

August 2023

Stuart

Traveling as Couple

6.0

The room was clean and bathroom was spacious. The mini fridge was a luxury as not all rooms have them. Just one in the lobby weird. The pop machine was cheaper then other places. The staff was helpful and nice.

Coffee/tea in room or at least cups and tea/coffee out front. Need working ice machine. TV remote not working completely. Thse are not major issues, except for the ice. But when paying 130 + tax a night, basics are expected.

August 2023

Johanna

Traveling as Couple

8.0

The place has a really good location in the old city. The staff was friendly. I stayed in a private room and the bed was very comfortable. Everything was very clean.

The size of the room was very small and the stairs are old

August 2023

Grace

Traveling as Couple

7.0

Amazing location, clean bathrooms

Would be nice to have daily house keeping

August 2023

Cf

8.0

Great location in the centre of old Quebec, with many shops and restaurants right next to the hotel and walking distance to almost all the sites in Quebec city. Room was neat and clean, with a mini fridge.

Our room was of a smaller size with only a small window (but not too bad for its price and location). Not much room for storage in the toilet.

August 2023

Chris

Traveling as Couple

9.0

Close to everything in old Town, quiet location, bed was comfortable

Only one window that opened up to a restaurant court yard, so no air flow, had to use air-conditioning

August 2023

Mary-clare

Solo Traveler

8.0

The location was fantastic. The staff were friendly and helpful. The view from my window was typical Quebec City and I loved it. There was a good restaurant right across the street.

The hotel was a bit old and tired looking. There was no elevator. The room was tiny.

August 2023

Victoria

Traveling as Couple

3.0

Fantastic location, right in the center of old Quebec. Pretty street, touristy but that is what old Quebec has become. Parking garage across the street from hotel, where you purchase a card at the reception desk and all you have to do is go park, very easy. This is a basic pension, so dont expect anything fancy. The price is fair. Room was clean and cheerful and could have been comfortable if a.c. was working. Had to climb lots of stairs, not a problem for us.

Quebec was experiencing a heat wave - heat advisories, etc. I asked when checking in if a.c. was workinglobby has no a.c. and its an old building. I got kind of a roundabout answer, but was assured that yes, it was. In some guest rooms, it actually was, I know. In our room it was not. We tried telling the afternoon receptionist, who was sympathetic and called the owner in front of us. We came back later that night, no a.c. Receptionist tried a few things, but no good. We spent a miserable, hot night on an upper floor. In the morning we let the day receptionist know what happened. She kept insisting we hadnt operated the unit correctly. I had to have her come up to the room and test it herself before she agreed it didnt work. She said she would tell the owner. We left for the day. Came back late afternoon, no a.c., no effort whatsoever made to resolve problem. Receptionist, who was very polite and sympathetic, called owner, explained the situation again. Facing another night of misery, we decided to park ourselves in the lobby until some resolution could be found. We were offered a room with a.c. but no bathroom, not an option. We were offered a space nearby , involving moving all our stuff a few blocks away. OK, we agreed. Then owner then called and said we couldnt have the other place until they had tried to fix the problem. So we sat for more time in the hot, humid lobby, and waited. Several hours after we came in, they helped us relocate to the other place, giving us a bottle of wine for our troubles. Guess what? All we really needed was a.) the truth, that the a.c. in that room malfunctions a lot and b.) a quick response from the owner. BTW, it was a weekday, so a technician could have been called in. Did not appreciate being told we were wrong about something as basic as mechanicals not functioning. It put a real negative turn on our brief stay in Quebec.

August 2023

Selena

9.0

It was clean, historic halls and stairways but the rooms themselves were modern (while keeping the old charm of a bay window where you can sit and admire the charm of vieux Qubec

Wish there were more bathrooms, but its a hostel. So next time I would definitely spend more money for a room with my own bathroom.

August 2023

Arlette

7.0

Nice big room with 1 bed and 1 comfortable sofa bed with partition between, great for 2 friends. AC was very good, lovely big windows very sound insulating from noisy street.

Very steep stairs at entrance. Says has parking but turns out its pay parking adjacent, false advertising. Parking is very difficult . First person we talked too very helpful, next day others not so nice. Bathroom parts ok and new, very old yellow tiny bathtub and hot cold water ration and control terrible, we scalded and froze continually. Asked for change of stinking shower curtain, were told they didnt have any spare ones lol. But they did change it so ok.

August 2023

E

Family with Young Children

9.0

The location was excellent and the place was quiet. Our room was clean, the bed was comfortable and had everything we needed. The room had ample space for 2 people. We had our own washroom that was stocked with what we needed. The small fridge in the room was useful.

We have no real complaints about our stay. There were lots of stairs but we expected that.

August 2023

Andrea

Family with Young Children

8.0

Central position

Very little room

August 2023

Logan

Traveling as Couple

7.0

Amazing location and great price for the location.

Very basic rooms, leaky bathroom faucet, and staff not friendly and don't know English well

August 2023

Josephine

Traveling as Couple

8.0

It is close to everything.

The guy receptionist in the afternoon when we arrived was not accommodating.

August 2023

Tara

Traveling as Couple

7.0

The location was fantastic!

Just a little clean up in the lobby would be great! There was a coffee pot I assumed was for the guests to use- but it was full of moldy coffee grounds that mustve been there for months.

August 2023

Gareth

Family with Young Children

6.0

In many ways a nearly perfect place. Good value, authentic building and great location. Right balance of services and amenities at a good price..

Wifi is incredibly flaky, connections constantly drop out.

August 2023

Hsiuwen

Traveling as Couple

7.0

The location is so good.

but it's so noisy. The sheet is a blanket so it's not feel comfortable.

August 2023

Joe

Traveling as Couple

3.0

It was so close to the attractions ...

The comfort..I asked for 2 beds and at the check in the lady in charge denied that I insisted and then she admitted it and told me that they have no room available I insisted that it is your fault so she found me another room and was surprised that the second bed was an unconfortable sofa at all ..

August 2023

Rozanne

Family with Young Children

7.0

Location was awesome. Staff members were very friendly. Very clean hotel. They allowed me to leave my backpack there, before checking-in, which was really appreciated. Decent price for high-season in Quebec City.

The building is old, and in need of some care. The lock on the door was a bit difficult to figure out. I couldn't open it without assistance, and I couldn't lock it properly by myself. There is a double-lock feature on it, so it wasn't open all night. But, I would have preferred both locks to be working smoothly. The walls are very thin, and you hear people moving about or showering etc. My sleep was interrupted, but I managed to be well-rested. The water in the bathroom sink was slow to drain, but nothing a liquid de-clogger wouldn't fix.

September 2023

Gumucio

Traveling as Couple

7.0

The room we got had a table lamp with no shade. It was not very quiet during the night because of some outside permanent noise, like an engine.

September 2023

Thevacationer

10.0

Very clean, great location, lovely staff

September 2023

Vahid

Solo Traveler

3.0

Just location

The room was on the fourth floor without an elevator, and the Stairs were really narrow.

September 2023

Nirushan

Solo Traveler

9.0

The location was central and fantastic

The lack of lifts/ elevators

September 2023

Carlos

Solo Traveler

9.0

The accommodation is very good, the quality of the service and the cleanliness are great, but without a doubt the best thing is the location.

September 2023

Abraham

Traveling as Couple

6.0

The location is marvelous and Barbara is very helpfull

It could heve been cleaner

September 2023

Charlie

Traveling as Couple

10.0

The location was perfect!

Nothing negative to say.

September 2023

Graeme

Traveling as Couple

9.0

Clean, comfortable and in a fabulous location. Parking CAD18 per night, but very convenient.

No tea or coffee available.

September 2023

Todd

Solo Traveler

8.0

Was excellent location right in the center of things.

Shampoo was supplied for 2 of 4 nights

September 2023

Mateus

Solo Traveler

5.0

The room with sink and shower had a good size, but the shower area was absolutely tiny, measuring no more than 60x60cm. Shared toilet was unpleasant of course, but it could be worse. So, thats acceptable.

Bedsheets had a lot of hairs and the the mattress was the worst I have ever slept on by far. More than soft, you couldn't move in bed. Overall, it was not worth for the price paid.

September 2023

Psc

Traveling as Couple

6.0

Great location & Hot water Shower in the room.

Broken shower door & Broken mattress.

September 2023

Vilma

Family with Young Children

8.0

The location is what motivated us to stay there as my sister and I just wanted to walk to Old town. It was perfect.

Help with getting our suitcases up the stairs. The stairs are a challenge.

September 2023

Janet

Solo Traveler

10.0

The location couldn't be better, the hotel was clean, well run, friendly and the breakfast was wonderful, not only because it was good but because it was fun. Table arrangement was conducive to meeting people as was the whole hotel. There were comfortable places to sit and read or talk and the roof top balcony was great. The hotel was comfortable and created a warm, welcoming atmosphere.

Can't think of anything.

September 2023

Neriza

Traveling as Couple

10.0

The room was clean and the bed was comfortable.

The room is a bit small so its a little bit complicated if you have two big luggages.

September 2023

Corrine

Family with Young Children

7.0

Location was perfect

Small bed squashed to the corner

September 2023

Francois

Traveling as Couple

8.0

Perfect Location, coziness, charm, close to parking

Shared bathroom, poor direction/instruction to parking, stairs, no tv

September 2023

Veness

8.0

The room was very clean. As expected there were a lot of stairs, but that is the norm in vieux Quebec. The room was small but again that was to be expected, and we spent most of our time visiting this beautiful walled city. I would recommend walking north of the St. Louis gate for more access to better restaurants and night life. The restaurants within the walls were trs cher.

September 2023

Donald

Traveling as Couple

5.0

The location was great, close to restaurants and places to see within a short walking distance. The staff provided access codes to enter the building and retrieve our room key which was helpful in the absence of staff availability after hours. Convenient but necessary.

The access and egress steps into and out of the hotel were very steep and long, my wife had some difficulty and wasn't able to open the door by herself to enter, given the strong pull of the entrance door and steepness of the stairs. The room had coffee cups available but no coffee or coffee maker. The bed was against an adjoining door at the far end of the room with 6" on one side of the bed and less than 36" on the other. A carefully placed chair was next to the headboard to prevent movement of the bed and also blocked the adjoining room door. I had to crawl over the top of the bed to get in and out so my wife could have the side with the 36" path. Very inconvenient and narrow room. The room had several unnecessary pieces of furniture which made the room feel like a storage place with a flop bed.

September 2023

Sanjukta

Traveling as Couple

7.0

The location was great. The parking was extremely convenient. Staff was cordial.

Expensive for the facilities given.

October 2023

Kim

Family with Young Children

8.0

Location is amazing!

October 2023

Roberta

Traveling as Couple

5.0

Location was excellent. Sheets were clean.

The whole place is scruffy. The wifi is weak.

October 2023

Pamela

Solo Traveler

7.0

They didn't serve breakfast. The location was fantastic

The sofa bed could have been more comfortable.

October 2023

Wendy

Family with Young Children

9.0

The spaciousness and amenities were beyond our expectations. We were so happy! The staff was wonderful. The location was great. Thank you so much!

The floors could use a washing. They were not visibly dirty, but we remove our shoes and my feet got dirty. Other than that the cleanliness was perfect!

October 2023

Catherine

Traveling as Couple

2.0

No breakfast left early, location was great

Clenliness

October 2023

Robert

Traveling as Couple

7.0

Not applicablr

Steps

October 2023

Eric

Traveling as Couple

7.0

The location is great. It was cheaper than other options.

The sound proofing is not great. Had to lock the door to keep it closed. Awkward room layout.

October 2023

Julie

Business Traveler

7.0

Location, staff and cleanliness were good. It is just a little outdated and looking old and rundown. It would of been nice to have a light breakfast available, considering it is a B&B. Just needs a bit of renovations and TLC.

Looking old and rundown. Needs some renovations

October 2023

Gerald

Traveling as Couple

8.0

We only were staying one night. Good bed and bathroom. Up the street from the chateau. Receptionist was there to greet

Quite small room, but we expected that.

October 2023

Felicity

Solo Traveler

5.0

The location was the only positive about the location.

The place is run down. Needs a lot of work. Mold on the shower head. Towel rack hanging off the wall. Glad I had a sleeping bag liner. You can see the wipe marks on surfaces.

October 2023

Mark

Solo Traveler

5.0

The place was quiet. The room was ready upon my arrival :) Lady at check in was nice.

Gentleman at checkout was distracted with his phone. It was as if I were talking to myself. I could tell he had no interest in assisting with questions in anyway. Room was dirty underneath bed. Had not been vacuumed in what appeared to be a long time

October 2023

Sharon

10.0

The location is superb very near chateu frontenac and restaurants. The price is exceptional as well for only 99cad per night. The room is also clean and comfortable.

October 2023

Edwin

Family with Young Children

6.0

Amazing location. Right at the heart of old Quebec.

Stairs!! Lots of stairs n small spiralling stairs and small rooms.

October 2023

Valarie

Traveling as Couple

8.0

The location was perfect, the room was small but very comfortable, the staff was very friendly and helpful, excellent value for the money! We will be back!

October 2023

Omeir

Traveling as Couple

8.0

Location was excellent! Would probably book again in the winters.

The room was very small.

October 2023

Larysa

Solo Traveler

3.0

Excellent location

Awful room,very small like a box,to get to the room I had to climb very small uncomfortable stairs and at my age it was like climbing the hill! I was very dizzy and it wasnt in the room description,the bed was very uncomfortable,pillows were very bad, room like a box,tv didnt work,staff didnt care

October 2023

Yingying

Traveling as Couple

9.0

1. Kind staff 2. Location

1. The steep stairs 2. The wall that easy for us to knock against

October 2023

Stephen

Solo Traveler

8.0

convenient to all facilities and sight seeing spots in Quebec

the stairs! be warned that if you are on the fourth floor, the final stairs are narrow and very steep, and turn a corner. large luggage has to be lifted onto each step in front of you to get it up safely.

October 2023

Verified Hotel Guest

10.0

Perfect location to walk to all attractions. Close by many great restaurants as well.

The bed was not comfortable, and with an older building, the floors were uneven, so it felt like we were sleeping on an angle. We ended up sleeping on the opposite end of bed to level us out. Disappointed the ice machine was not available.

January 2024

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