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Mandarin Oriental Geneva

Quai Turrettini 1 | Geneva, 1201, CH
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Mandarin Oriental Geneva - image 1
Highlights
Front desk [24-hour]
Airport transfer
Great for activities
Located in heart of Geneva
Most popular facilities
On-site accessible restaurants/lounges
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area

Mandarin Oriental Geneva - Geneva

Experience an abundance of unparalleled facilities and features at Mandarin Oriental, Geneva. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.

Discovering Geneva becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. Guests can avail parking facilities at the hotel.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.

In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Mandarin Oriental, Geneva with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.

Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Mandarin Oriental, Geneva, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.

Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.At Mandarin Oriental, Geneva, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay.

In select rooms within the hotel, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Mandarin Oriental, Geneva.

Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to salon, steam room and sauna on your final days.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Rooms Types
Superior Queen Room room in Mandarin Oriental Geneva
Room Details
Superior Queen Room
1 Queen bed 30mยฒ Type: Double
Internet facilities Shower Towels/Sheets (extra fee) Sauna Pay-per-view channels Extra long beds (> 6.5 ft) Sitting area Oven Hairdryer Wake-up service/Alarm clock Privacy curtain

Select dates to see prices

Deluxe Twin Room room in Mandarin Oriental Geneva
Room Details
Deluxe Twin Room
2 Twin bed 38mยฒ Type: Twin
Internet facilities Shower Towels/Sheets (extra fee) Terrace Sauna Pay-per-view channels Extra long beds (> 6.5 ft) Sitting area Oven Hairdryer Wake-up service/Alarm clock Privacy curtain

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Junior Terrace Suite King room in Mandarin Oriental Geneva
Room Details
Junior Terrace Suite King
1 King bed 65mยฒ Type: Suite
Internet facilities Shower Towels/Sheets (extra fee) Terrace Sauna Pay-per-view channels Extra long beds (> 6.5 ft) Dryer Oven Hairdryer Wake-up service/Alarm clock Privacy curtain Suit press Sitting area

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Deluxe King Room room in Mandarin Oriental Geneva
Room Details
Deluxe King Room
1 King bed 38mยฒ Type: Triple
Internet facilities Shower Towels/Sheets (extra fee) Terrace Sauna Pay-per-view channels Extra long beds (> 6.5 ft) Sitting area Oven Hairdryer Wake-up service/Alarm clock Privacy curtain

Select dates to see prices

Guest Score and Reviews
8.7 /10

V. good

156 Reviews

Cleanliness
8.3
Facilities
9.5
Location
9.5
Service
8.5

Zayed

Couple

7.0

concierge samuel was great. lobby is great. staff are friendly.

the rooms and toilet are very cold and heater didnt work properly

March 2023

Sulaiman

Family with young children

10.0

Staff very friendly, location is great, room service is excellent, housekeeping is very good, breakfast is great.

nothing.

March 2023

Services & Facilities

Most popular facilities
On-site accessible restaurants/lounges
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Room service available
Room Service
More Amenities
Accessibility
On-site Accessible Restaurants/lounges
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Fitness Activities
Fitness Center
Yoga Room
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Snack Bar
Alcoholic Beverages Available
Alternative Meal Arrangement
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Kids Safety Features
Kids Facilities
Languages spoken
English
Japanese
Arabic
Chinese [Mandarin]
Dutch
French
German
Greek
Hindi
Chinese [Cantonese]
Italian
Portuguese
Media & Technology
Mobile App For Room Service
Free Wi-Fi
Outdoor Recreation
Ski School
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Complimentary Drinking Water
Buzzer/Wireless Intercom
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Ironing Amenities
Kitchenware
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Ticket Services
Concierge Services
Massage Services
Bicycle Parking
Gift/souvenir Shop
Designated Smoking Area
Swimming & Soaking
Spa/sauna
Transportation
Airport Shuttle
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Taxi Service
On-site Parking
Electric Vehicle Charging Station
Shuttle Service
Off-Site Parking
Car Rental Available
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs CHF 40 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Mandarin Oriental Geneva FAQs

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Check Availability
All Amenities
Accessibility
On-site Accessible Restaurants/lounges
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Game Room
Fitness Activities
Fitness Center
Yoga Room
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Snack Bar
Alcoholic Beverages Available
Alternative Meal Arrangement
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Kids Safety Features
Kids Facilities
Languages spoken
English
Japanese
Arabic
Chinese [Mandarin]
Dutch
French
German
Greek
Hindi
Chinese [Cantonese]
Italian
Portuguese
Russian
Spanish
Swedish
Media & Technology
Mobile App For Room Service
Free Wi-Fi
Outdoor Recreation
Ski School
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Complimentary Drinking Water
Buzzer/Wireless Intercom
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Ironing Amenities
Kitchenware
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Ticket Services
Concierge Services
Massage Services
Bicycle Parking
Gift/souvenir Shop
Designated Smoking Area
Invoices
Doorman
Spa Services
Laundry Services
Tour Services
Swimming & Soaking
Spa/sauna
Transportation
Airport Shuttle
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Taxi Service
On-site Parking
Electric Vehicle Charging Station
Shuttle Service
Off-Site Parking
Car Rental Available
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.7 /10

V. good

156 Reviews

Cleanliness
8.3
Facilities
9.5
Location
9.5
Service
8.5

Zayed

Couple

7.0

concierge samuel was great. lobby is great. staff are friendly.

the rooms and toilet are very cold and heater didnt work properly

March 2023

Sulaiman

Family with young children

10.0

Staff very friendly, location is great, room service is excellent, housekeeping is very good, breakfast is great.

nothing.

March 2023

Abdulrahman

Family with young children

10.0

Excellent property for families.

March 2023

Cheryl

Couple

10.0

What's not to love about this hotel. The hotel was great, food was excellent and staff went out of their way to make sure we had everything we needed.

March 2023

Alhala

Family with young children

10.0

everything! staff were so helpful and amazing

nothing!

March 2023

Saima

Family with young children

10.0

Stafff were v helpful n courteous

They charged me for a mini bar purchase after I had checked out that I didnt make but later voided the transaction)

May 2023

Bader

Family with young children

9.0

I like the staff and I loved the room

it was a wonderful stay accept I didnโ€™t like one of the staff as for the rest they are amazing! also, I would love it if the lifts were bigger!

May 2023

Saeed

Family with young children

10.0

Excellent stuff

May 2023

Aigul

Group Traveler

10.0

Perfect breakfast

May 2023

Louis

Couple

9.0

The location was excellent and the staff were very helpful and attentive to all needs. The restaurants at the hotel are very nice as well.

June 2023

Alessandra

Family with young children

10.0

Everything but particularly the kindness of the staff

July 2023

Manayer

Couple

10.0

Welcoming , clean , very cozy , air conditioner, very friendly and helpful, try hard to please the visitor , breakfast is so delicious

nothing , everything is perfect

July 2023

Dina

Family with young children

10.0

Our stay with the kids was just Fantastic The service + food People very friendly

It was great

July 2023

Hamad

Couple

7.0

I liked how the staff are very helpful and accommodating .

I booked the room with garden view, but was shocked to see pipes and a wall. Told the staff about it they were helpful and cooperative but mentioned that there was โ€œno real gardenโ€. I was about to leave and book a different place but they told me that the only thing they can do is move me to a higher floor with a slightly better view. Overall, I did not expect that a hotel like Mandarin oriental would deceive its visitors in this way.

July 2023

Sergei

Couple

10.0

Everything. Just amazing stay and services. Bed sheets quality is amazing

Nothing

July 2023

Luc

Business Traveler

6.0

Room, location

Arrived from the airport at 17:15 at the hotel and was asked to wait 45m in the cafe as the room was not quite readyโ€ฆ we had a business lunch at the restaurant in the hotel one of our guest wanted to order at 14:00 the staff responded it was too late for orders other than dessert. At 14:30 we were asked to leave as they were closingโ€ฆ.

August 2023

Furqan

Couple

9.0

Location, room service and the staff were amazing!

The rooms were a bit small.

September 2023

Gavin

Couple

8.0

Staff exceptional. Rooms immaculate and comfortable as they should be for this price point.

A hotel like this should really have a pool/spa. Also, food was great however not a huge selection, for people with allergies.

September 2023

Felipe

Couple

9.0

Location, staff, restaurant and bar were excellent. The hotel, while classic, is to our liking and the staff was exceptionally warm, friendly and helpful at all times. Of my stay, I think the staff marked a big difference.

It is expensive

September 2023

Ricardo

Business Traveler

6.0

Modern and city center

Cleaning of the room not a clean standard of a 5 stars hotel . On the check out the employee didnโ€™t stop talking on the phone during the check out amazing โ€ฆ

October 2023

Rabeeh

Business Traveler

8.0

Quality of servic

The breakfast room. Small, overcrowded amd understaffed. Decoration and quality more reminiscent of a Novotel than a Mandarin Oriental. Where are the Hong Kong standards ?

October 2023

Mardy

Family with young children

10.0

The service and courtesy of the staffs are top notch. When we checked in, Tom from Front Desk was amazing. He was so efficient and fast in our check in process, hence we were able to rest in our cozy rooms much faster. In addition Tom kindly enrolled me to the Mandarin Club wirh certain attractive benefirs. The Concierge Desk lady - sorry I did not catch het name tag - was also very helpful in recommending and making reservation to a popular cheese fondue restaurant not fsr from Mandarin Geneva. While we checked out this afternoon, Adrien from Front Desk was very helpful and efficient. Last but not the least was the Car Valet and Porter team. They are magnificent! Thank YOU MO Geneva in making our short vacation a memorabke one!

The view from our room was not particularly pleasing. The hotel indeed shows some age in its electronics and digital capability. Please kindly refurbish. Thank you.

October 2023

Isabel

Business Traveler

8.0

Itโ€™s confortable, well located with very pleasant service

November 2023

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