Hotel Conterie is set in the heart of Murano, right by the Murano Museo water bus stop, just a short ride from Venice. The Marco Polo Airport is just 20 minutes away by water taxi. Hotel Conterie is family-run and is set in a historic villa, formerly owned by glass producers.
Rooms are decorated in a characteristic Venetian style and are equipped with Wi-Fi internet connection. Some rooms are in the annex building 33 feet away. License Number(s): 027042-ALB-00187.
Show More
7.7/10
Good
163 Reviews
Our second time in this hotel, now in a different family setting. You shouldn't expect too much from this hotel, it's rather cheap for this area and it is located not on the main islands. But if you want to live on the Grand Canal - you have a different budget :)
For this hotel we really liked the staff, everybody was very friendly. We had mosquitos and one of the staff members gave us the anti-mosquito device, which was very helpful. Also, he noticed that every breakfast we have a "blanco" yogurt, and every time when he saw us coming, he was checking whether they still had it and was bringing it to us. Very nice of him!
The hotel is located in a very calm area where mainly locals live. You still have a shop (Coop) and a few restaurants nearby. Daily commutes by the Vaporetto are a pleasure and don't bother at all.
The hotel was clean and we saw cleaning staff was cleaning our room daily, also totally satisfied
Show All Reviews
Good to know
Check-in
from 14:00
Check-out
until 14:00
Pets Policy
Pets are allowed
Getting around
Train Stations
Ca' D'Oro Station2.5 km
San Marcuola Station2.6 km
Rooms Types
Room Details
Double Room
1 Queen bed
16mยฒ
Type: Double
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Shared toilet
Slippers
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Game console
Game console - PS2
Game console - PS3
Additional bathroom
Terrace
Entire unit wheelchair accessible
Drying rack for clothing
Adapted bath
Roll-in shower
Rooftop pool
Pool with a view
Heated pool
Shallow end
Bottle of water
Trash cans
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Access to a private beach
Private check-in/out in the executive lounge
Select dates to see prices
Double Room
1 Queen bed
16mยฒ
Has window
Type: Double
Room all facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Shared toilet
Slippers
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Game console
Game console - PS2
Game console - PS3
Additional bathroom
Terrace
Entire unit wheelchair accessible
Drying rack for clothing
Adapted bath
Roll-in shower
Rooftop pool
Pool with a view
Heated pool
Shallow end
Bottle of water
Trash cans
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Access to a private beach
Private check-in/out in the executive lounge
Room Description:
En suite room with carpeted floors and a minibar. Offers air conditioning, free Wi-Fi, and a TV.
Room Details
Comfort Double Room
1 Queen bed
25mยฒ
Type: Double
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Shared toilet
Slippers
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console
Game console - PS2
Game console - PS3
Lake view
Additional bathroom
Terrace
Entire unit wheelchair accessible
Drying rack for clothing
Adapted bath
Roll-in shower
Pool with a view
Heated pool
Shallow end
Pool cover
Bottle of water
Trash cans
Game console - Xbox One
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Access to a private beach
Private check-in/out in the executive lounge
Select dates to see prices
Comfort Double Room
1 Queen bed
25mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Desk
Shared bathroom
Free toiletries
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Shared toilet
Slippers
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Bidet
Game console
Game console - PS2
Game console - PS3
Lake view
Additional bathroom
Terrace
Entire unit wheelchair accessible
Drying rack for clothing
Adapted bath
Roll-in shower
Pool with a view
Heated pool
Shallow end
Pool cover
Bottle of water
Trash cans
Game console - Xbox One
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Access to a private beach
Private check-in/out in the executive lounge
Room Description:
En suite room with carpeted floors, wood-beamed ceilings, and a minibar. Offers air conditioning, free Wi-Fi, and a TV.
Room Details
Triple Room
1 Twin bed
25mยฒ
Type: Triple
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Shared toilet
Slippers
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Game console
Game console - PS2
Game console - PS3
Additional bathroom
Terrace
Entire unit wheelchair accessible
Drying rack for clothing
Adapted bath
Roll-in shower
Rooftop pool
Pool with a view
Heated pool
Shallow end
Pool cover
Bottle of water
Trash cans
Game console - Xbox One
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Access to a private beach
Select dates to see prices
Triple Room
1 Twin bed
25mยฒ
Has window
Type: Triple
Room all facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Shared toilet
Slippers
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Game console
Game console - PS2
Game console - PS3
Additional bathroom
Terrace
Entire unit wheelchair accessible
Drying rack for clothing
Adapted bath
Roll-in shower
Rooftop pool
Pool with a view
Heated pool
Shallow end
Pool cover
Bottle of water
Trash cans
Game console - Xbox One
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Access to a private beach
Room Description:
En suite room with carpeted floors and a minibar. Offers air conditioning, free Wi-Fi, and a TV.
Room Details
Double Room - Separate Building
1 Queen bed
16mยฒ
Type: Double
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Shared toilet
Slippers
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Game console - PS3
Additional bathroom
Terrace
Drying rack for clothing
Adapted bath
Roll-in shower
Rooftop pool
Pool with a view
Shallow end
Bottle of water
Trash cans
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Access to a private beach
Private check-in/out in the executive lounge
Select dates to see prices
Double Room - Separate Building
1 Queen bed
16mยฒ
Has window
Type: Double
Room all facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Shared toilet
Slippers
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
Game console - PS3
Additional bathroom
Terrace
Drying rack for clothing
Adapted bath
Roll-in shower
Rooftop pool
Pool with a view
Shallow end
Bottle of water
Trash cans
Body soap
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Free gym access
Access to a private beach
Private check-in/out in the executive lounge
Room Description:
Located in a separate building next door. En suite room with carpeted floors. Offers air conditioning, free Wi-Fi, and a TV.
Guest Score and Reviews
7.7/10
Good
163 Reviews
Cleanliness
8.5
Facilities
7.5
Location
8.1
Service
8.3
Kirill
Family with young children
8.0
Our second time in this hotel, now in a different family setting. You shouldn't expect too much from this hotel, it's rather cheap for this area and it is located not on the main islands. But if you want to live on the Grand Canal - you have a different budget :)
For this hotel we really liked the staff, everybody was very friendly. We had mosquitos and one of the staff members gave us the anti-mosquito device, which was very helpful. Also, he noticed that every breakfast we have a "blanco" yogurt, and every time when he saw us coming, he was checking whether they still had it and was bringing it to us. Very nice of him!
The hotel is located in a very calm area where mainly locals live. You still have a shop (Coop) and a few restaurants nearby. Daily commutes by the Vaporetto are a pleasure and don't bother at all.
The hotel was clean and we saw cleaning staff was cleaning our room daily, also totally satisfied
The breakfast is fine if you stay 1-2 nights, but longer it gets sort of boring. Always the same cheese and yogurt. Some variations would be valuable. At the same time every breakfast, they had warm croissants, which was wonderful.
September 2022
Alvarado
Couple
10.0
it was very clean & good bathrooms and really good service . they help you a lot through the app if you message them ! they help you get around well ! highly recommend!
the rooms felt a bit small but I think for two people over all good .
September 2022
Services & Facilities
Most popular facilities
Pets Allowed
Pets allowed (charges may apply)
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms
More Amenities
General
Pets Allowed
Non-smoking Property
Private Check-in/check-out
Key Access
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Room Amenities
Room Service
Safety Deposit Box
Air Conditioning
Heating
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Designated Smoking Area
Invoices
Convenience Store
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 14:00
Check-out:before 10:00
Front Desk Hours: 24/7
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Pets
Pets are allowed on request. No extra charges.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 17 years old stay for โฌย 75 per person per night when using an existing bed.
People no matter the age stay for โฌย 75 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Check-in begins at 14:00 and check-out can be done until 10:00.
Interesting place to explore in close proximity to the Hotel are Murano, Museo del Vetro, Studio Gallery of Luigi Camozzo Luigi Camozzo Studio Galleria, Barovier Toso, Anfora, San Michele, Cannaregio, Teatro Fondamenta Nuove, San Francesco Della Vigna, Arsenale and others.
Yes, Pets Allowed, , but it's always best to call ahead to confirm.
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Professional Cleaning Services
Media & Technology
Free Wi-Fi
Outdoor Recreation
Garden
Room Amenities
Room Service
Safety Deposit Box
Air Conditioning
Heating
Fire Extinguishers
Balcony/Terrace
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Designated Smoking Area
Invoices
Convenience Store
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Fax/photocopying
All Guest Score and Reviews
7.7/10
Good
163 Reviews
Cleanliness
8.5
Facilities
7.5
Location
8.1
Service
8.3
Kirill
Family with young children
8.0
Our second time in this hotel, now in a different family setting. You shouldn't expect too much from this hotel, it's rather cheap for this area and it is located not on the main islands. But if you want to live on the Grand Canal - you have a different budget :)
For this hotel we really liked the staff, everybody was very friendly. We had mosquitos and one of the staff members gave us the anti-mosquito device, which was very helpful. Also, he noticed that every breakfast we have a "blanco" yogurt, and every time when he saw us coming, he was checking whether they still had it and was bringing it to us. Very nice of him!
The hotel is located in a very calm area where mainly locals live. You still have a shop (Coop) and a few restaurants nearby. Daily commutes by the Vaporetto are a pleasure and don't bother at all.
The hotel was clean and we saw cleaning staff was cleaning our room daily, also totally satisfied
The breakfast is fine if you stay 1-2 nights, but longer it gets sort of boring. Always the same cheese and yogurt. Some variations would be valuable. At the same time every breakfast, they had warm croissants, which was wonderful.
September 2022
Alvarado
Couple
10.0
it was very clean & good bathrooms and really good service . they help you a lot through the app if you message them ! they help you get around well ! highly recommend!
the rooms felt a bit small but I think for two people over all good .
September 2022
Mara
Solo Traveler
5.0
Elegant decor in room. Clean. Quiet. Nice bathroom. Functioning A/C that you can regulate. Windows can open.
Breakfast was skimpy for a 3 starโฆno eggs, no fresh fruit, no choice of breads.
Location is 10-15 min walk from ferry terminal and
scary at night as you have to walk two long deserted
โcalleโ (pedestrian streets) with poor lighting.
There is no common indoor seating area with sofas & chairs.
No chair nor luggage stand in the room.
The room had a bad musty & moldy smell.
September 2022
sarah
Family with young children
5.0
Good price for a simple stay.
Beds were almost touching, they were so close. Room was dated.
September 2022
Nick
Family with young children
9.0
Great quiet location. Big, clean rooms.
A bit old
September 2022
Katrina
Solo Traveler
8.0
quiet, lovely outdoor areas, ease of coming and going, everything you need in the rooms, clean and comfortable.
September 2022
Tyler
Couple
10.0
Great location away from center of Venice--loved being in a slightly more quiet area with tons of restaurants and great areas to walk and sightsee. Nice rooms, lovely places to sit, relax, and eat breakfast around the property.
October 2022
Pernille
Solo Traveler
9.0
Good service and easy tjek inn.
October 2022
Ocean
Family with young children
8.0
Staff were lovely and helpful, I had lost my charger and they let me borrow for the night. They were active and answered my messages when needed. Great location.
October 2022
Said
Solo Traveler
6.0
Location, size, affordability and comfort
Breakfast. Showers. WiFi not worked well poor
April 2023
Santiago
Couple
1.0
The lady that worked in the evenings. She was absolutely lovely and so helpful.
The fact that when we were checking out the owner was knocking on out door before the checkout time โremindingโ us to leave in an impolite manner. At the reception when we were asked to pay the city tax, the owner tried to overcharge us. When we spoke out about different price being mentioned on their booking.com page he kept repeating that its wrong and we have to pay the bigger amount. When we did not allow him to take advantage of us he said he is not going to argue over a few euros even though he just did and we were almost pushed out of the hotel after we paid. He was extremely rude and inhospitable even before that interaction.
April 2023
Babs
Couple
8.0
The woman at the reception was really interested and relevant, she is someone who loves her job, I would like to thank her also
It's a bit far from location but it wasn't too much of a problem.
April 2023
Le
Group Traveler
5.0
Since it's on the centre of the Murano island, It's quiet in the evening. The room is small but overall tidy.
Amenities: We booked the room two months in advance for 3 nights. But somehow we were put in a first floor room that doesn't let in much light and also smells. The facility is old, the bathroom is tiny with barely enough space for one person. The hot water for the shower is not stable, almost zero water pressure. Breakfast is 10 euros per person, you can get much better at any riverside caffรจ.
Staff: My impression for the staff are also not so welcoming. I know that in Italy it is quite normal to have bad reception in the house. But since I need to check some emails in the evening, I booked this hotel after seeing in the hotel description that wifi is available. But not only did our two devices have no reception in our room, we could not find any sign of wifi signal in the room. I then told the girl at the front desk that there was no connection in our room and if she could fix the problem or switch us to another room. All she said was it is normal that wifi is slow here in Italy, and she will reset the wifi. it is definitely not my complaint about, we were not asking for high speed wifi but any connection. I had to tell her again what we need was just a connection, then finally she said no one here complain about the wifi problem before as it was me who lied. Maybe also because we look Asian, she stressed again that we are not in Asia, in Italy the wifi is slow. I was finally speechless get offended by that. When I tried to ask if there was another room to change, she immediately refused and said they were all booked. Eventually I had to give up, but when I checked booking.com after our conversation, there were apparently still some rooms that could be booked that day.
Lastly, we were asked to pay City Tax of 21 euros instead of the 16.8 euros listed on the reservation - not a huge difference, but annoying!
April 2023
Lady
Business Traveler
4.0
The breakfast was good but missing eggs.
1st I had previously made a reservation for 3 nights.
When we arrived it was pouring rain and we were given a room that we had to enter from the outside on 2 flights of iron stairs with a very slippery floor with the possibility of a fall, no elevator and we still carried the bags to the room which was on the second floor.
2nd After seeing the room we went down and complained that we wanted a room inside the building, as I with a problem in my knee could not go up and down those stairs every day, I was told that the hotel was full which I proved that it was not it was true when I bought one more night, i.e. I paid for the same night twice, but then they had to give me a medium room with a tiny bathroom but inside the building where I stayed for another 2 nights until check out.
3rd The staff was very unfriendly excluding the gentleman who was in support of breakfast.
4th The location was not in Venice but in Murano, it was very far from the boat and difficult to access with suitcases due to the floor, I ended up breaking a wheel on the suitcase.
I do not recommend this hotel at all, as all the standard rooms, according to the information provided by the reception, are on the outside of the building by the famous iron staircase and we pass through the breakfast room to go to the rooms.
They take the money I pay in double for one room in same night, dont refund one of them like honest people wil do, because i dont use two rooms only one in same night.
May 2023
unknown
Couple
9.0
traditional. glass mirrors and the staff
steps
May 2023
Brenda K.
Family with young children
10.0
Hotel Conterie is a hidden treasure. We enjoyed every moment while visiting Murano. Our room was spotless, with new linens and great shower pressure. The staff were pleasant and helpful. We enjoyed the light breakfast, which was perfect... with plenty of variety. We loved the coffee machine that made cappuccino, latte, etc... relaxing on the open air breakfast patio. It was a great value, and we would love to return. Thank you for being the perfect hosts,
.
Absolutely perfect...
May 2023
Andrea
Couple
10.0
Beautiful room, quiet, breakfast included in price was decent!
June 2023
Katy
Couple
7.0
comfortable and clean
the guy was really grumpy
June 2023
True A.
Solo Traveler
9.0
Room had comfortable bed but I really needed better pillows. size of bed was good though tight in the room. Breakfast was nice selection and varity
Shower head kept spinning around with the water pressure changes.
June 2023
Nadine
Couple
7.0
The night host is super nice and helpful!!
The location is good and its clean.
The breakfast.. not the best and not much of variety.
The shower is not very comfortable but everything was clean.
Thereโs one dysfunctional plug beside the bed.
July 2023
Zuzana
Couple
9.0
All the staff was really nice and accommodating. The room was available an hour earlier so we were really thankful to check-in rather to just leave the bags. Beware - on the list in the room, there was a note that the staff has a break from 13:00-14:00. The breakfast was just fine, although there were only sweet options and coffee from automat coffeemaker. Overall it was really nice, we enjoyed our stay.
The AC in the room was too cold and I could not turned it down, although there was a controler.
July 2023
Marie-eve
Group Traveler
10.0
The room was very clean and the decor was typically italian. Staff were helpful. We could leave our luggage upon check-out to enjoy our day. They even provide a space for us to change when picking up our luggages. Quiet area and close to the vaporetto station to get in Venice.
August 2023
Csaba
Couple
5.0
It was very clean. 5 minutes from a vaporetto station.
The breakfast was boring. Every morning it was the same. Just sweet food mostly and just vegetarian. Bland coffee.
September 2023
Lino
Couple
8.0
It was very comfortable and the staff were excellent and extremely friendly
I didnโt like the idea that I couldnโt have the windows open for fresh air because of the mosquitoes
September 2023
Michael
Family with young children
7.0
Good location if you're ok staying in Murano. Near the vaporetto. Rooms were fine, nothing extravagant and maybe a little dated, but for the price it was an excellent deal for Venice and I would absolutely stay there again.
October 2023
Jeffrey
Solo Traveler
8.0
Location was great. Affordable. Friendly staff.
2 minor issues: (1) I stayed in two different rooms, and in the showers of both rooms, the shower nozzle had this annoying tendency to rotate backward, so that instead of spraying water downward onto the shower floor, the water shot upward, over the shower walls and soaking the rest of the bathroom. (2) This is not necessarily a flaw of this hotel, but I only found out when I was checking out that the city tax must be paid in cash (maybe this is common knowledge among frequent European travelers, but I was not aware of it and no one informed me beforehand). I didn't have cash, so I had to rush to an ATM and back so I didn't miss my ferry to the airport. Luckily, I had budgeted some extra time for checkout, so I made it to the ferry with time to spare.
October 2023
Nicholas
Couple
7.0
Beautiful, quiet location on Murano, close to several good restaurants and a superb glass workshop. Deceptive and distinctive building layout. Nice terrace. Owner was very polite.
There are challenging steps in some of the corridors and going into the bathroom. It was because the building is old and just the way it is. But it could pose a problem for someone with limited mobility. Ask for a ground floor room if that is the case.
October 2023
Susan
Group Traveler
7.0
Friendliness of the staff and the history and character of the hotel. It's location in Murano was great.
No tea and coffee making facilities in the room or available in the hotel - would have been good to have this facility. It was unseasonably cold on our first two nights (October 18/19) but we were informed that they were not allowed to put the heating on before October 22nd.
October 2023
Corina
Couple
10.0
The staff was very nice and informative. The installations were super clean and cosy. The zone is very safe and easy to arrive (just 15 min from the 4.1 & 4.2 Vaporettos). And the free breakfast in the morning was very warm and tasty! (I loved the warm croissants!)
I loved everything. Maybe the tourist night tax could be decreased but I think that is not in the power of the owners.
November 2023
Jdesob
Business Traveler
10.0
Maybe a bit more choice of toiletries would be useful. Overall , a great stay in a perfect location 10/10
All perfect
March 2024
Jayogi
Couple
9.0
Clean rooms, bedding and the bathroom. Very friendly and helpful staff. Good for a short stay.
None
April 2024
Lisandra
Couple
7.0
It was my second stay at this hotel, it is well-located, clean, and comfortable. However, this time I was put in a room on the roof, with two roof windows, and no view. I found it a bit claustrophobic, and the route to get there with steps and more steps, even to the bathroom, seemed less pleasant than the last time I stayed in a room with windows, and plenty of sunlight.
The access to the room, and staying in an attic room with no view.
April 2024
Roland
Couple
10.0
Excellent location, amayzing helpful staff, great breakfast, great vintage rooms, very clean and cozy
Everything was great
April 2024
Suzan
Business Traveler
7.0
I found everything I need in the room. Though there might have been coffee for all the day not just in breakfast.
The reception being closed sometimes. The price was high because of the Venice Biennial Week. Normally I would pay 60-80 EU for such hotel.
April 2024
Monica
Family with young children
8.0
Excellent location is quiet Murano. Breakfast was good; great coffee. It was reasonably priced, considering how expensive accommodations are in Venice.
The room had a musty smell. It was a bit small for two people - we had to coordinate walking around the beds, and close the closet doors/drawers to do so. Wifi did not reach our room (room 3 downstairs); we had to go out in the hallway to get internet.
May 2024
Jean
Couple
8.0
Christina was really helpful on reception. She gave us lots of helpful information about the area and local transport and recommended places to eat. The hotel is very near a water bus station.
Overall we had a positive experience in this hotel.
May 2024
Tiina
Couple
9.0
Room itself and terass
All was good
May 2024
Jade
Family with young children
10.0
Loved the venetian glass and the vintage feel of the rooms. Staff was also very helpful.
June 2024
Sally-anne
Group Traveler
8.0
Friendly and helpful staff, comfortable room, good choice at breakfast ?
A good base for exploring all around the Venice area, would highly recommend getting a 3 day vaporetto ticket. I would definitely book here again if I ever visit the area in the future ??
We had a bit of a leak in the bathroom on our first night but they fixed it very quickly.
The only thing missing in the room was a kettle and facilities to make a hot drink first thing in the morning and last thing at night.
June 2024
Silvia
Business Traveler
10.0
the room was nice and position perfect
June 2024
Rick
Couple
8.0
Very comfortable, good breakfast, friendly staff.
Would have liked a kettle and tea/ coffee in our room for a hot drink.
June 2024
Ciara
Couple
7.0
Lovely place and beautiful decor & rooms!
The breakfast was average.
July 2024
Caron
Family with young children
8.0
Very lovely with friendly staff and great breakfast.
Nothing.
July 2024
Asitha
Family with young children
10.0
God frokost & rolige omrรฅder
July 2024
Jfg
Couple
8.0
Interesting hotel on Murano which represents good value for money. A good location near various shops and restaurants. Comfortable room. The room was located at an interesting distance from reception.
Breakfast could have had more variety. The second floor had some unexpected architectural features which were unexpected.
August 2024
Anna
Business Traveler
1.0
Location xxxxxccc xxcccx cccccc
I ordered a double room I have mobility problems and when I arrived I discovered there was no lift and 2 flights of stairs to get to the room on 2nd floor European/ I asked for comparable room on ground floor and reduction for breakfast which was also on second floor and inaccessible to me. This was refused. I was provided with a much cheaper single room in the annex but no reduction for that either. This was totally unacceptable
September 2024
Christopher
Couple
8.0
The location was good, pleasant decor, comfortable beds, helpful staff, quiet and excellent breakfasts.
Some updating needed in bathroom
September 2024
Pisc
Couple
9.0
The retro style
The rapport service/price.
Very poor breakfast and not to many places for eating (too small when all the guests came eating)
September 2024
Lily
Couple
5.0
Nice and friendly staff. Quiet location.
Moist room, even the mirror was covered with mould. Poor breakfast.
September 2024
David
Couple
8.0
Quiet location in the middle of murano.
Surprised that there were no windows in our room. (Had skylights - Velux windows). That was unexpected and meant that there was no view at all.
Breakfast choices were ok but not sumptuous. Eg no toaster or buns. Small choice of fruit.
September 2024
Jaimi
Couple
5.0
The owner/manager was friendly and good to deal with, the other staff less so.
Bed was hard and thin, pillows were rock hard. Room was tiny, there was no heating (this is not a big problem for us, but we werenโt told at check in meaning weโd been COOLING the room when we tried to heat it). Bathroom was outdated and smelt.
October 2024
Aoife
Couple
8.0
Comfortable and cosy rooms. Clean bathroom and a good location! Basic breakfast but good to get coffee before the day starts.
November 2024
Grant
Family with young children
9.0
Breakfast was as always good, not a Buffett or the like but a good genuine decent start to the day, not unhappy at all.
Beds need to be a little more comfy and shower head a little more conjuncive to solid and comfortable water flow.
December 2024
Gabi
Couple
5.0
Hotel was very nice.
Staff is not very helpful or open
January 2025
Babis
Solo Traveler
10.0
Good morning from Greece!! So sorry for my delay !!! Romantic, so beautiful place!!! I suggest to everybody to visit this dreamed place ANY WAY!!!!! To the owner; THANKS A LOT !!!!
There is something negative !!!!
January 2025
Kristy
Couple
8.0
Easy to find, room is small but we were just staying the night. Breakfast was more than we were expecting. The reception also call to make sure we would be checking in before she left for the evening!
All was good.
March 2025
Julia
Couple
1.0
That we found a place outside of Venice, the costs for the room, the lovely terraces, that Murano has a fenced dog area where they can get off the leash. Also a big thank you to the lovely lady at the reception! Your tips really were awesome.
- the free wifi (no or really bad connection in our room)
- breakfast (every day the same and very, very
minimalistic )
- the smell of our room and no heating in the bathroom (story time): when we arrived we noticed a pretty bad smell (mold like and very strong). First we didn't think much of it. We aired the room several times without any success. So we gave notice at the reception. The next day; we put the cleaning sign up, went to the "breakfast" for a few minutes and wanted to explore Murano with our dog afterwards. Back at our room we got confronted, ah sorry, shouted at (no joke!). He would like to clean our room, but since the dog is inside he is not cleaning it. The smell, he added(since we didn't say something from the beginning), isn't coming from the room, "the dogs smells". He wasn't even inside. The next day we had an official letter on our door (no real communication or apologies from the men that shouted) which said"we cannot clean the room when your dog is inside". Totally understood. Again we just went up for a few minutes, ate and were ready to go outside and already they started cleaning. Even without a cleaning sign they just went inside when we weren't there....
Worst Hotel experience ever! Because of the bad attitude, the horrendous smell (all clothing and bags are still smelling), no communication with the guest (lady at the desk completely excluded) we left early!
April 2025
Nigel
Family with young children
9.0
Property is superb, spotlessly clean,breakfast very good, the decor in the corridors and rooms is in stunning material on the walls with rope/embroidered accents, very impressive.
One of our party thought the bed was firm but thatโs hotels for you, Iโm ok with it.
April 2025
Steven
Couple
10.0
The owner was super friendly. Hotel was an exceptional value for the location. I would highly recommend.
January 2026
Paul
Couple
5.0
The cost was moderate
There was only a sheer curtain (no blackout contain). Bed was uncomfortable. There is no elevator and to reach the room one must walk outside, climbing stone steps which get wet and slippery when it rains This resulted in one of our party slipping, falling and sustaining substantial bruising. The breakfast is minimal. The manager was surly and never bothered to check on the person who fell, even though the fall was right outside the office.
Sign in to access exclusive deals and manage your bookings
Check your email
We've sent password reset instructions to
Check your email
Check your email! We sent a magic login link to your inbox. The link will expire in 30 minutes. If you don't see it, please check your spam/junk folder.
Manage Bookings
To view or cancel your reservation, we need the following information from you.