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Fiesta Americana Merida

Paseo Montejo No 451 Esq Av Colon | Merida, YUCATAN 97000, MX
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Fiesta Americana Merida - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Merida
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows

Fiesta Americana Merida - Merida

With a great location in Merida near the historical city center, this hotel offers Porfirian architecture combined with contemporary amenities and services just a short drive from the airport. Fiesta Americana Merida features on-site facilities for a restful escape. Spend the day at the outdoor pool or workout in the well-equipped gym.

Relax with a massage in the spa. The elegant lobby is decorated with Yucatecan stone quarry and a big stained glass window. Enjoy a variety of dishes from Fiesta Americana Merida, on-site restaurants: Cafรฉ Montejo, Cafe Kuun, Restaurante Baharat and Bar Stelaris as well.

For private, in-room dining, 24-hour room service is available. This hotel is set between the 2 most important avenues: Colรณn and Paseo Montejo.

Rooms Types
Superior Room 1 King room in Fiesta Americana Merida
Room Details
Superior Room 1 King
1 King bed 32mยฒ Type: Double
Shower Bathtub Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Kitchenette Suit press Shared bathroom Sitting area DVD player Extra long beds (> 6.5 ft) Kitchen Towels/Sheets (extra fee) Game console - Xbox 360 Game console - PS3 Detached Books, DVDs or music for children Baby safety gates Toilet with grab rails Privacy curtain

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Fiesta Club 2 Double  room in Fiesta Americana Merida
Room Details
Fiesta Club 2 Double
2 Full bed 37mยฒ Type: Double
Shower Bathtub Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Kitchenette Suit press Shared bathroom Sitting area DVD player Extra long beds (> 6.5 ft) Satellite channels Kitchen Towels/Sheets (extra fee) Game console Game console - PS3 Garden view Entire unit wheelchair accessible Books, DVDs or music for children Baby safety gates

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Superior Room 2 Double  room in Fiesta Americana Merida
Room Details
Superior Room 2 Double
2 Full bed 32mยฒ Type: Double
Shower Bathtub Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Kitchenette Suit press Shared bathroom Sitting area Extra long beds (> 6.5 ft) Kitchen Towels/Sheets (extra fee) Game console - PS3 Detached Books, DVDs or music for children Baby safety gates

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Fiesta Club 1 King room in Fiesta Americana Merida
Room Details
Fiesta Club 1 King
1 King bed 37mยฒ Type: Double
Shower Bathtub Pay-per-view channels Fax Hairdryer Wake-up service/Alarm clock Kitchenette Suit press Shared bathroom Sitting area DVD player Extra long beds (> 6.5 ft) Kitchen Towels/Sheets (extra fee) Game console - PS3 Garden view Entire unit wheelchair accessible Books, DVDs or music for children Baby safety gates Privacy curtain

Select dates to see prices

Guest Score and Reviews
8.5 /10

V. good

271 Reviews

Cleanliness
7.9
Facilities
8.7
Location
8.4
Service
8.3

Jessica

Family with young children

10.0

The food was delicious and the service was beyond exceptional. Everything was clean and well maintained. My room wasnโ€™t super quiet because of its location, but it didnโ€™t really affect me much. I had a great stay.

I couldnโ€™t get the wi-fi to work, but I also didnโ€™t try hard enough because I was out and about enjoying the city.

July 2023

HugoHHuerta

Group Traveler

8.0

staff, service, and restaurant!

noisy lobby, check inn process

August 2023

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
Room Service
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Entertainment Services
Fitness Activities
Fitness Center
Tennis Court & Equipment
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Restaurant (special Diets Available)
Alternative Meal Arrangement
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Sterilizing Equipment
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Children's Playground
Kids Club
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Bathtub
Shower
Mirror
Smoke Alarms
Shared Kitchen
Fire Extinguishers
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Ticket Services
Concierge Services
Massage Services
Designated Smoking Area
Invoices
Doorman
Swimming & Soaking
Public Bath
Hot Tub/Whirlpool
Outdoor Pool
Spa/sauna
Transportation
Free Parking
Valet Parking (charges May Apply)
Taxi Service
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 12:00

Front Desk Hours: 24/7

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible on site (reservation is not needed) and charges may be applicable.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. Children up to and including 2 years old stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Fiesta Americana Merida FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Entertainment Services
Fitness Activities
Fitness Center
Tennis Court & Equipment
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Restaurant (special Diets Available)
Alternative Meal Arrangement
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Sterilizing Equipment
Body Thermometer Available
Staff Trained In Safety Protocol
Kid Friendly
Babysitting/Child Services
Kid-friendly Dining
Children's Playground
Kids Club
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Hair Dryer
Bathtub
Shower
Mirror
Smoke Alarms
Shared Kitchen
Fire Extinguishers
Balcony/Terrace
Ironing Amenities
Telephone
Kitchenware
Blackout Curtains
Toiletries Provided
Family Rooms
Linens
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Ticket Services
Concierge Services
Massage Services
Designated Smoking Area
Invoices
Doorman
Spa Services
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Convenience Store
Shops On Site
Tour Services
Swimming & Soaking
Public Bath
Hot Tub/Whirlpool
Outdoor Pool
Spa/sauna
Transportation
Free Parking
Valet Parking (charges May Apply)
Taxi Service
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.5 /10

V. good

271 Reviews

Cleanliness
7.9
Facilities
8.7
Location
8.4
Service
8.3

Jessica

Family with young children

10.0

The food was delicious and the service was beyond exceptional. Everything was clean and well maintained. My room wasnโ€™t super quiet because of its location, but it didnโ€™t really affect me much. I had a great stay.

I couldnโ€™t get the wi-fi to work, but I also didnโ€™t try hard enough because I was out and about enjoying the city.

July 2023

HugoHHuerta

Group Traveler

8.0

staff, service, and restaurant!

noisy lobby, check inn process

August 2023

Spice10

Family with young children

7.0

The breakfast buffet was the best.

Room was clean and comfortable but a little dated.

September 2023

Einer

Couple

6.0

The enjoyed the live music at the bar on our last night! Location is ideal!

Housekeeping was not consistent. The hotel lacked "personality" and our expectations were not met.

September 2023

Sandra

Couple

10.0

Location and cleanliness of the room

September 2023

Matheus

Couple

7.0

It looks like a nice place with good architecture and pristine decoration.

We tried to get service at the pool and nobody showed up.

November 2023

Verified Hotel Guest

Family with teens

10.0

Hotel is clean with nice pool and gym. Location in the center of Merida, very convenient.

December 2023

Claude

Couple

7.0

The hotel is clean and organized. The support staff, desk clerk, maids and other service people were fantastic, responsive and thorough. The Yucatan restaurant has delicious food and is also very clean.

The coffee in the room costs $4 US for one little pod. There was no way to make your own tea except in the evening if they put it out. I was stunned. Iโ€™m used to free coffee and tea. For a couple days there was free coffee available near the elevators in the early morning and evening. Then they took it away and replaced it with cold water. The concierge would not book a nail appointment for me. She made a stupid excuse that I had to go there in person and make my own appointment. That stuck with me as well. Unless you want to have chiliquilles for breakfast, donโ€™t bother with the buffet.

December 2023

Hiroshi

Couple

9.0

We had a wonderful 3 days in Mรฉrida thanks to the great concierge service. Thank you very much Ms Diana.

Not a problem with the hotel, but I was surprised to hear the birds chirping after sunset and early in the morning. From the second day onwards, the chirping of birds began to sound like a lullaby.

December 2023

Patrick

Couple

1.0

Friendly door and housekeeping staff

Hotel didn't cancel the credit card hold for anything used during the stay. It was cancelled when I called them a day after checkout, despite assurances it would be cancelled at checkout which it was not. Iron didn't work, and sheets and towels were showing their age and use (e.g. stains).

January 2024

Stefano

Solo Traveler

8.0

Big hotel and shopping mall in the best location of America, close to everything. Nice breakfast buffet. The rooms are clean and the bed is comfortable.

There is a lot of noise in the building. Had my room changed to a higher floor but it didnโ€™t help so much.

January 2024

Diane

Couple

6.0

Clean rooms & good location

Long walk to & from room to enter & exit hotel. Also, we didnโ€™t like that they charged for coffee.

January 2024

Peter

Couple

9.0

Huge, modern hotel above a shopping centre? It sounds awful but it really is very good. Great location. Spacious room. Really comfortable bed with lovely linen. Excellent room servicing. Good shower. Nicely furnished if a little old fashioned. Quiet, clean, safe. Pool great - decent size, good temperature, comfortable sunbeds. Would definitely recommend.

Price quoted doesnโ€™t include taxes so read the small print!

March 2024

Soni

Family with young children

8.0

Good location , good breakfast, excellent staff. The exterior was of hotel is really good. Lots of shops in the ground floor.

The rooms are little old and donโ€™t give feel of 5 star property.

April 2024

Manuel

Family with young children

10.0

The design, beautiful hotel

nothing

April 2024

Escandar

Business Traveler

10.0

Location Taxi service excellent. Staff always willing to give a helping hand. Front desk were helpful in assisting

Nothing at all

June 2024

Will

Couple

5.0

It was in a very good location, within easy walking distance to lots of good restaurants, coffee shops etcโ€ฆ parking was free and in an underground carpark so the car was very safe. The pool was nice to cool off from the hot sun

The main reason Iโ€™m writing the negative review is the cleanliness of the room. We thought the room felt dirty and the bed was itchy. Once we checked out of the hotel, the staff contacted us to say that the cleaners had found items of clothing left behind. We returned to the property only to find it was a previous customers clothing. The concierge advised that due to Hurricane Beryl it was likely the room wasnโ€™t cleaned properly, which is quite frankly disgusting

July 2024

Shelley

Family with young children

10.0

Love Fiesta Americana!! The staff is outstanding! No one passes us without acknowledging us. It's a great feeling to know they care about each and every guest!!

That I had to leave!!!

July 2024

Gabra

Family with young children

2.0

Location is good. Hotel not easy to enter because of one way streets. Entrance difficult to find

Everything else. Room had many issues. Out dated falling apart. Woke up to a leak and swimming pool in my room. Staff not very helpful. Only one restaraunt available for dinning. Not worth the money people

September 2024

Nicholas

Business Traveler

9.0

Lovely room with great views and quite spacious

Bed was a little lumpy and pool closed quite early. Car parking a little confusing. Coffee in room over 100 pesos if you wanted milk with it

September 2024

Liliana&Guillermo

Couple

10.0

Size room, location, service. Only more restaurants options

More restaurants options

September 2024

Margarita

Family with young children

10.0

Excellent food and the location could not have been any better.

October 2024

Dino

Couple

9.0

Overall, everything was fine. The food was good

There was no A/C in the lobby.

October 2024

Snagly

Group Traveler

8.0

Friendly staff at the front counter and helpful bellmen. Room was spacious, clean and well-furnished. Huge breakfast buffet spread. Strong internet. Good concierge service.

Lobby bar-restaurant had a poor wine selection and an ill-informed staff in respect of prices and varieties.

November 2024

Brian

Couple

7.0

Location and cleanliness. Staff were great.

The first hotel Iโ€™ve ever been at that billed you for waking up in the room and making yourself a coffee with the in room coffee maker. This one feature makes me feel like I donโ€™t want to go back. Getting into the hotel from outside was awkward as you had to walk into a mall and take an escalator up to the lobby every time.

December 2024

Mariana

Group Traveler

9.0

The location! The buffet and the rooms, this hotel saved us after a bad experience with another hotel! Everything was perfect

Itโ€™s outdated and need some maintenance mainly in the bathrooms

January 2025

Cristina

Couple

4.0

The location and the beds

I asked specifically for a quiet room and they gave us a room under the hotel refrigeration tower which sounded like an airplane landing all the time. It also face the pool. They offered to moves us but not before the 3rd day of a 5 day stay. It is old and in desperate need of renovation. No valet parking which I didnโ€™t mind but for the money? They charge for the coffee pods in the room and I never saw a sign that informed you of this. The bed sheets have holes in them. Too bad because I used to stay there with my parents as a child.

January 2025

Ben

Group Traveler

9.0

The lobby coffee shop was a great place to relax. The lobby and ambience is lovely and the staff was very helpful.

N/A

January 2025

Sprinkling

Couple

10.0

Convenient location, beautiful hotel, lovely staff

I liked everything

January 2025

Ernesto

Family with young children

10.0

Everything , I booked twice by mistake they help me to cancel with no charged โ˜บ๏ธ 5 stars happy client

January 2025

Anonymous

Unknown

10.0

The people there were wonderful, and very patient with my lack of Spanish language skills

January 2025

Diana

Family with young children

7.0

Building Good quality Food Customer Service

We spent Christmas at the hotel, I was disappointed.... The Food was good (all buffet) with very limited options for children. The "live" music was a saxophone and recorded music, falling short on what one would expect of a 5-star hotel. No "party animators", nothing... The pool is very small for the size of the hotel, and there's the constant noise of the heating non-stop. Rooms are dated and somewhat small.

January 2025

DiMarco

Couple

8.0

Nice building. They keep up the facility and the Christmas arrangements were my wife favorites.

The steam bath and the sauna were not working. Also the water in the jacuzzi was room temperature. They also charged me 4 dlls for every coffee capsule in my room (not nice)!

February 2025

Tundra G.

Couple

10.0

Check in and out was very easy. LOVED the beautiful pool.

Breakfast was excellent on the weekend but terrible Monday. Only one poor waiter to serve the whole room. Food selection abysmal. No eggs. Had to wait a long by time for coffee

February 2025

Zareen

Couple

9.0

Beds were really comfortable, large cool and quiet rooms. Paid extra for the Club membership, in which we were able to take advantage of drinks and snacks in the evening on the 5th floor and a buffet breakfast in the morning. It suited us just to have a few snacks in the evening rather than go back out to find a restaurant, as we had been walking all day. We had some wine and cheese, sandwiches, and pastries. Staff were great.

Nothing

February 2025

Jeanette

Couple

8.0

Windows that open (for fresh air).

AC in our room was very difficult to control. Our room was either hot or cold.

February 2025

Colin

Group Traveler

5.0

The lobby area, restaurants and bar area were immaculately kept and very good

Bedrooms were dated, balcony door did not work and the rooms needed makeover/refresh. The pool area was blighted 24hrs a day by the constant overwhelming drone of the buildings air con systems, most definitely not a place to relax.

February 2025

Norm

Couple

8.0

Great location

Showing itโ€™s age in some areas. Pool and surrounding area needs some love

February 2025

Graciela

Group Traveler

10.0

Close to shopping center

Good location

February 2025

Narelle

Family with young children

10.0

Loved the coffee maker in the room. Just note there is a charge.for the LaVazza pods. The Club is great for breakfast and a drink in thr evening. Airport bus right outside the hotel (side of the hotel) Very close to the conference center. There had been a mess up with the original hotel that I booked and they were so sweet and let me check in early which I appreciated as I had not had much sleep the night before. I will be returning next year

February 2025

Laura

Solo Traveler

8.0

Location is great.

Itโ€™s pricey.

March 2025

Linda

Family with young children

10.0

Breakfast variety was amazing, hotel was clean and had excellent facilities

Distance to city markets if walking.

March 2025

Menbere

Couple

9.0

Great location. Clean

March 2025

Nuria

Business Traveler

8.0

The room was very large and clean, the bed comfortable. Lots of space for clothes and toiletries. Did not use the swimming pool or gym. Very good room for meetings. Convenient rental car offices in the building.

The hotel is surrounded by very busy streets. Traffic noise is very loud in the morning. Not very central but 20 minutes walk to the tourist center. Mostly too expensive for the value.

April 2025

Nikita

Family with young children

9.0

pool, breakfast and the view

public shopping mall parking bill requiring to be stamped every time you want to leave.

May 2025

wozone

Couple

7.0

The room was spacious, very comfortable and clean. Staff were overall excellent, courteous, friendly and accommodating. The pool itself (except for the equipment noise) was a treat and was maintained very well. Good cafe and nicely appointed restaurants in the lobby area.

The noise was an issue from the suite facing Av. Colon as there was nightly live music lasting till midnight from the restaurant across the street. The staff immediately offered a different suite in the interior of the hotel facing the pool. Unfortunately, the noise coming from the machinery (generators?) running 24/7 behind the pool was audible through the glass doors and very loud poolside. A major disappointment was the lack of complimentary coffee and tea or a water kettle in the room. Nespresso pods were available for purchase (USD 4). The mini-fridge was taped shut and turned off so guests cannot use it without paying extra. Sadly, a huge hospitality miss.

July 2025

David

Solo Traveler

8.0

Very well located

It is a little bit old

August 2025

Elias

Solo Traveler

8.0

The gym AMD the Pool are great even though it closes at 8pm which I donโ€™t understand at all

The room is hard floor

August 2025

Armando

Couple

10.0

Clean and comfortable

The noise of the cars at night. Not too bad but you could hear it.

September 2025

Mauricio

Family with young children

10.0

Beautiful hotel in the center of Merida

Nothing.

October 2025

Joan

Family with young children

10.0

I always stay in this hotel when I'm in Merida. It never disappoints. The buffet breakfast is to die for.

Not a thing

November 2025

Alejandro

Couple

8.0

Great location, just one block away from the start of Paseo Montejo

The bed sank a little and it was difficult to get comfortable enough to sleep.

November 2025

Olga

Family with young children

9.0

we like location. check in at 3:00 pm, we arrive 12:00 pm, for extra price they offer us earlier check in (56$), we said no, and they let us leave the baggage ?. There is a restaurant on same floor that reception, we go there and ate breakfast (42$) for me and my son. The food was tasty. Eggs, sosages, vegetables, pancakes, tacos. The room is as good, beds are comfortable. Blackout curtains ?

We didnโ€™t like ladyโ€™s near gym, they was from spa. 12.12.2025 morning we go take a jacuzzi with my 11 y.o son, and they ask us in a very rude way โ€œleave jacuzziโ€ becouse no children allows. But day before me and my son was there 1 hour, all alone and nobody said us nothing. This was only bad moment in this property.

December 2025

Eduardo

Couple

6.0

The room was great

The staff was not friendly at all , they were tried to charge me while doing check in (the reservation was paid in full already ) they tried to upgrade me 3 times (3 different times)while waiting on my room to be ready . You have to pay for the coffee and water ? Come on , I stayed in the master suite and paid enough, not worth it to be honest .

December 2025

Diego

Group Traveler

8.0

The location is great, super convenient place, staff was super helpful.

December 2025

Jayme

Family with young children

8.0

The hotel rooms are comfortable and have plenty of space. Great for a family of 4.

January 2026

Tatyana &. K.

Family with young children

8.0

Fiesta Americana hotel located in center of Merida. You can walk to park, museums, stores....The hotel is amazing. Hotel was decorated so beautiful for holidays. Room is spacious, bed is comfortable. AC works very well. Restaurant downstairs has a delicious food.

Even after cleaning floors stays a little bit dirty.

January 2026

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