Overlooking Lisbon’s Chiado Square, Hotel Borges offers rooms with satellite TV and some feature a private balcony. Facilities include a tour desk. The Fado clubs of Bairro Alto are just a minute’s walk away.
The air-conditioned rooms of Borges are decorated with floor-to-ceiling windows, carpeted floors and wooden furniture. All rooms have an private bathroom. Guests can enjoy drinks and refreshments at Borges Hotel’s terrace.
Room service is available as well. Halal Food options are available. Hotel Borges’s reception is open 24/7, as is the fitness center.
The hotel also offers car rental, laundry facilities, and a ticket service. The Mario Viegas Theater and the Museum of Chiado are located within walking distance. Lisbon Airport is a 16-minute drive away.
License Number(s): 1422.
Show More
8.1/10
V. good
470 Reviews
Location was amazing. Beautiful part of Lisboa. Room was big and bathroom as well. Only you see some parts in the room needs maintenance. Some staff were very friendly and some were not in the mood to talk or help you on a correct way.
Show All Reviews
Good to know
Check-in
from 14:00
Check-out
until 14:00
Pets Policy
Pets are not allowed
Getting around
Train Stations
Rossio Station0.4 km
Estacao do Rossio0.4 km
Rooms Types
Room Details
Standard Double or Twin Room
1 Full bed
10m²
Type: Twin/Double
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
iPad
Game console - PS2
Game console - PS3
Additional bathroom
Fold-up bed
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Standard Double or Twin Room
1 Full bed
10m²
Has window
Type: Twin/Double
Room all facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
iPad
Game console - PS2
Game console - PS3
Additional bathroom
Fold-up bed
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
Air-conditioned room with floor-to-ceiling windows. It includes a satellite TV and a private bathroom.
Please note that some rooms have a balcony.
Room Details
Standard Single Room
1 Full bed
10m²
Type: Single
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
iPad
Game console - PS2
Game console - PS3
Additional bathroom
Fold-up bed
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Standard Single Room
1 Full bed
10m²
Has window
Type: Single
Room all facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
iPad
Game console - PS2
Game console - PS3
Additional bathroom
Fold-up bed
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
Air-conditioned room with floor-to-ceiling windows. It includes a satellite TV and a private bathroom.
Room Details
Standard Triple Room
3 Twin bed
10m²
Type: Triple
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
iPad
Game console - PS2
Game console - PS3
Additional bathroom
Fold-up bed
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Standard Triple Room
3 Twin bed
10m²
Has window
Type: Triple
Room all facilities
Bathtub
Safe
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
iPad
Game console - PS2
Game console - PS3
Additional bathroom
Fold-up bed
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
Air-conditioned room with floor-to-ceiling windows. It includes a satellite TV and a private bathroom.
Room Details
Superior Double Room
1 Full bed
15m²
Type: Double
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
iPad
Game console - PS2
Game console - PS3
Additional bathroom
Fold-up bed
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Select dates to see prices
Superior Double Room
1 Full bed
15m²
Has window
Type: Double
Room all facilities
Bathtub
Pay-per-view channels
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Refrigerator
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Toaster
iPad
Game console - PS2
Game console - PS3
Additional bathroom
Fold-up bed
Adapted bath
Roll-in shower
Shallow end
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Access to private pool
Room Description:
This room features 2 single beds, air conditioning and a sofa.
Guest Score and Reviews
8.1/10
V. good
470 Reviews
Cleanliness
8.1
Facilities
8.0
Location
8.0
Service
8.3
Ros
Group Traveler
7.0
Location was amazing. Beautiful part of Lisboa. Room was big and bathroom as well. Only you see some parts in the room needs maintenance. Some staff were very friendly and some were not in the mood to talk or help you on a correct way.
Breakfast was not okay. Big tables where you sit with other guests instead alone with your own familiy. Also the food was not okay. Can be much better. Croissants were terrible as well the coffee. Coffee helps if you need to go to the toilet very quickly
November 2024
Robyn
Couple
8.0
Price
Location
Building
Big Room
View to Street
Linen
Breakfast
No water in room for drinking or kettle.
No Coffee or Milk.
One of the Shower heads didn't work.
Bathroom could of done with a deep clean.
December 2024
Services & Facilities
Most popular facilities
24-Hour Front Desk
Shared lounge/TV area
Free Wi-Fi
Room service available
Room Service
Air Conditioning
Family Rooms
Business Center
More Amenities
Accessibility
Audible Alarm
Fitness Activities
Fitness Center
Food & Drinks
Food Delivery
Restaurant (special Diets Available)
Fruits
Vending Machine
General
24-Hour Front Desk
Elevator
Non-smoking Property
Electronic Room Key
Private Check-in/check-out
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Massage Services
Invoices
Laundry Services
Tour Services
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 14:00
Check-out:before 12:00
Front Desk Hours: 24/7
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People 3 years old and over stay for € 20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Check-in begins at 14:00 and check-out can be done until 12:00.
Interesting place to explore in close proximity to the Hotel are Chiado, Largo de Camoes, Teatro da Trindade, Armazens do Chiado, Sao Luiz Municipal Theatre, Underground Baixa/Chiado, Museu do Chiado, Santa Justa Elevator, Dom Pedro IV Statue, Iberian Wolf Recovery Centre and others.
Yes, hotel offers Business Center, Meeting/Banquet Facilities, Fax/photocopying.
Staff Follow All Safety Protocols As Directed By Local Authorities
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Room Amenities
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Ironing Amenities
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Massage Services
Invoices
Laundry Services
Tour Services
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Business Center
Meeting/Banquet Facilities
Fax/photocopying
All Guest Score and Reviews
8.1/10
V. good
470 Reviews
Cleanliness
8.1
Facilities
8.0
Location
8.0
Service
8.3
Ros
Group Traveler
7.0
Location was amazing. Beautiful part of Lisboa. Room was big and bathroom as well. Only you see some parts in the room needs maintenance. Some staff were very friendly and some were not in the mood to talk or help you on a correct way.
Breakfast was not okay. Big tables where you sit with other guests instead alone with your own familiy. Also the food was not okay. Can be much better. Croissants were terrible as well the coffee. Coffee helps if you need to go to the toilet very quickly
November 2024
Robyn
Couple
8.0
Price
Location
Building
Big Room
View to Street
Linen
Breakfast
No water in room for drinking or kettle.
No Coffee or Milk.
One of the Shower heads didn't work.
Bathroom could of done with a deep clean.
December 2024
Safira
Solo Traveler
2.0
Hot water and location was great. Close to everything and metro.
Staff was not pleasant and did not greet me upon entry, anytime. Wall over the bed was peeling off. Stairwell had a not so pleasant smell. Bathroom did not appear to be thoroughly cleaned prior to arrival.
December 2024
Yolanda
Couple
2.0
Central location for getting to see the sights. Very easy to walk around the city and a metro station is close to the hotel
The hotel is in a main street and buskers perform from early afternoon until the early hours of the morning. If your room is located at the front you will find it impossible to sleep. The website photos don’t match the rooms!
December 2024
ali n.
Couple
9.0
Location, breakfast
Room not soundproof. Shower taking in next room was like in our room. At 6:00am, this was annoying. Maybe, it was due to our room in the roof.
January 2025
Scotbt
Couple
7.0
Location perfect for city attractions, all within walking distance up or down a hill. Metro and trams within 50 meters, several cafes outside the door and shopping all around
The room, 319, although cramped was adequate and clean, all facilities were as stated and all worked well with a small balcony and view of shopping street and cafes, bed was comfortable
Breakfast was substantial although the cooked breakfast was cold but plenty of choice only 10 euros pp, staff very helpful
The hotel needs attention and maintenance is needed throughout, with loose socket on wall and banister on stair to breakfast room was hanging off although not dangerously
January 2025
Elaine
Family with young children
9.0
Excellent location. Central but good sound proofing. Good breakfast.
Breakfast a little chaotic for the numbers of people. Need a better flow.
January 2025
Sreedhar
Family with young children
9.0
Location of the hotel was excellent. Center of all activity. We came back to the same location again and again. Shopping, food, bars, entertainment, historic locations are all walking distance. Hotel Ambience inside was great with few nooks to sit at.
January 2025
Finlandfryer
Business Traveler
10.0
Fantastic location, a very comfortable room and a generous breakfast. I would definitely stay here again!
A nuisance - the electronic key card was always malfunctioning, meaning almost daily trips back down to reception to get it reprogrammed. Was told that the system was old...so please manager/owner, update your system!
January 2025
Vesna
Couple
7.0
Great location, close to restaurants and transport facilities, a bit of climbing up the hill, if you don't mind it.
The room was in the attic, quite small and dark. The showers from the next rooms are very noisy. The bathroom is like a small cabin inserted in the room and the washbasin is outside it, in front of the bathroom.
January 2025
Robert
Group Traveler
9.0
This is the best area to stay in IMO. Longer term stays I would suggest an apartment, but this was fine for the night. Staff were good, room was clean.
As a Hotel, the shower fixtures were well-used and a bit wonky, Bathroom space was definitely tight. Fine for an overnight.
January 2025
Vitor
Family with young children
9.0
The location is just perfect! Only a few steps from the Baixa-Chiado metro station and near everything, a short walk from Praça do Comércio and very near the Carmo Archaeological Museum. The staff was very friendly and the room was very comfortable and pretty.
If it was to nitpick, there were just small improvements I would make. The bathroom door was made of glass in our room, which really doesn't block any sound. The breakfast room is stunning, but I found the food a bit lacking in variety.
January 2025
Michael
Couple
8.0
The location was everything!
The bathroom could use some updates
January 2025
Shawnna
Solo Traveler
10.0
The location could NOT be any better. There are restaurants, cafes, shops, transportation within steps. There are small and large rooms I stayed in both. The large room has a large wardrobe, large bathroom, large shower, a lot of space.
As others have stated, the noise level can be a bit much. I use a white noise app on my phone when I travel. I had to crank up the volume.
January 2025
Kevin
Solo Traveler
9.0
Great location
The shower was really small and the drain was slow, I was showering in a deep puddle
February 2025
Seyit
Solo Traveler
4.0
Only Location
Bed not comfortable, They don't give drinking water at the room they sell it, breakfast not good, expensive
February 2025
Giorgos
Group Traveler
8.0
The location is perfect, close to everything. The room was huge. Although we book a triple room it's size was above average...
The brain should provide some extra choices
February 2025
Mark
Family with young children
5.0
High ceilings, blackout curtains, sound mattress, spacious room
Noisy guests, poor quality breakfast, dreadful coffee, no attention to detail
February 2025
Ida
Solo Traveler
10.0
Breakfast was great, also had gluten free options.
No space to leave clothes, just wardrobe and very few drawers.
February 2025
Pınar
Couple
10.0
Clean and perfect location
February 2025
Martin
Solo Traveler
7.0
Location was very central. There was a metro station approximately 30 metres from the door. There was a selection of cafe bars and a supermarket nearby. It is in close proximity (approximately 200 metres) of Bairro Alto. Though the rooms and corridor leading to them are a little dated, the standard of housekeeping and cleanliness was excellent. The breakfast room was decorated in neo baroque style. Breakfast consisted of typical continental buffet. The staff were very friendly on breakfast duty. Though it could get overcrowded at times. There are gym facilities available, a pleasant foyer, and two very nicely decorated rooms in which to relax and unwind which are located on the ground floor. All on all I have no difficulty in recommending this hotel.
I would have like a little more heat in the room in mid february. Also, a little tea/coffee making station in the room would have made a great contribution to it's comfort.
February 2025
Ahmed
Solo Traveler
7.0
The location of the hotel , the GYM
They need real coffee, not Nescafé, and the hygiene needs to improve, since I saw one of the staff refilling the cake by hand, without gloves, and I didn't touch it again.
My room was really small and old, and the reception changed it and gave me a very small room; it was the only option, but it was better than the first one.
March 2025
Wald
Couple
6.0
The location
Customer service. The rooms were not cleaned 2 out of the 3 days we were there. Front desk were not as eager to provide information to the customers. Very short.
March 2025
Jennifer
Family with young children
6.0
The location was fantastic. The staff was professional, friendly and helpful. We loved the restaurants right outside the hotel for coffee & breakfast.
There was a large bug in the bathroom and a constant septic smell coming
From the bathroom
March 2025
Raymond
Solo Traveler
9.0
My second time staying here and it went well. Nice size room, bathroom and amenities. I came back due to the location and the easy access to the Metro. I was able to leave my bags as my room was not ready - I arrived early.
Overall no issues. Due to early flight, I missed the breakfast but it was not a problem.
March 2025
Mary J.
Family with young children
7.0
Location and the room was nice
The breakfast wasn’t very good and the front desk staff never even looks up from their phones.
March 2025
Mike
Couple
8.0
Fantastic location
The breakfast room was often left with uncleared tables. It was a magnificent room spoiled by the mess.
March 2025
Viktor
Couple
1.0
I did not like anything !!!
The hotel first gave us a room that turned out to be occupied (there were people living in the room when we opened the door). We were given a new room that looked ok but very worn. We checked out immediately and checked into another hotel. Unfortunately, we cannot recommend this hotel.
March 2025
Emma
Group Traveler
10.0
Located in the heart of Lisbon, Hotel Borges Chiado offers an exceptional blend of comfort, convenience, and charm. Nestled in the vibrant Chiado district, the hotel provides an ideal base for exploring the city's rich culture, history, and entertainment.
The staff at Hotel Borges Chiado are friendly and professional, always willing to offer recommendations for local sights or dining options. We thoroughly enjoyed our stay here and will definitely book again for out next trip.
April 2025
Samantha
Group Traveler
10.0
Everything was perfect fantastic place and city
April 2025
Amanda
Couple
7.0
Good central location. Room was clean and comfortable bed with good ensuite. Plentiful breakfast with good choice of food.
Staff were offhand and not welcoming. Room was small and overlooked a central courtyard (no view).
April 2025
Antonio
Couple
9.0
My stay was excellent at Chiado Borges.
April 2025
Alison
Group Traveler
8.0
room was a triple - but actually a double with an extra bed which meant that it was on the small side.
breakfast was fine but nothing more. Toaster was very, very slow. pastries weren't great, but there was plenty.
April 2025
Luke
Group Traveler
10.0
Central location, a stones throw away from the metro (Baxia). Easy to walk to shops, bars and restaurants across the city centre.
Maids cleaned the room everyday, we had a triple room which came with an upstairs chill out area and a balcony. Couldn’t have asked for a better room to suit our needs!
April 2025
Dimitris
Family with young children
10.0
Big rooms, great hotel, old and classic
All good
April 2025
Angeliki
Couple
7.0
Centrally located, spacious room and quiet as we asked, with blackout curtains. Comfortable bed. Toothbrush kit, saving kit and slippers in the room.
While trying to hold the reception door (can’t handle with luggage, unless you open it wide, but we didn’t know it the first day, none seemed to care from the staff to come and help. Staff seemed bored, even to say good morning. Room 317 (internal) supposedly had WiFi, but we couldn’t use it none of the 5 days (signal TOO weak in the room). No TV in the room. The shower cabin small and the door (one piece) would close with difficulty once you were in, never seen this door anywhere else. Fridge didn’t work. Too expensive for what it is. Needs some more renovation (the room that they gave us, does need it for sure).
April 2025
Ana
Couple
4.0
Location was good
Poor breakfast for the price, the smell of stagnant waters in the room was horrendous. Spacious room but quite dated.
April 2025
Jimmy
Family with young children
8.0
Location was ideal for everything.
Breakfast is only at 730am. what about early risers and who want to get somewhere early after breakfast?
Friday night...too boisterous crowd. And sound proofing not good enough.
May 2025
Liad
Couple
10.0
Clean, very good and close to metro station, Mcdonalds and to the center
May 2025
Chase
Family with young children
4.0
Location was amazing
Had a horrible smell in the bathroom and certain areas of the hotel. Staff was NOT friendly until you spoke to them first. They would not even look at you until then. Just sitting there on their phone not looking up
June 2025
Randolph
Group Traveler
6.0
Location. We had 2 rooms for which we paid the same price. One was half the size of the other. The pastries at breakfast were not fresh.
Breakfast pastries.
June 2025
william
Couple
8.0
friendly staff, good central location, nice full breakfast, and nice size comfortable room.
the pillows were hard
June 2025
Milos
Family with young children
10.0
Location is perfect!
Noise from the street!
July 2025
Ron
Family with young children
8.0
The location was great. Beds were comfortable and the breakfast was good.
AC remote had to be replaced so room was very hot for the first few hours. Noisy neighbors (Lisbon is a party town).
July 2025
Kimberly
Family with young children
7.0
Great location and friendly staff. Metro blue line is right outside the door. Some touches of elegance but on closer inspection quite worn and in need of maintenance.
The caulking in the bathroom is moulding as is the space between tiles, broken shower head and missing hooks leaving a hole in the bathroom tiles. Furniture has signs of use and the general feeling that the hotel is worn out. Only pump soap provided in the bathroom (hand soap, body wash, shampoo combo). The breakfast buffet had a juice machine but the juice was fermented and the food selection was average with selection of fruit in baskets but it was also moulding with foul odor and fruit flies. No mini bar as advertised. No water bottles provided . A bit of a let down in general. Not a great value.
If you want a great location, comfy bed and nice staff this is your hotel. Look elsewhere for everything else
July 2025
Elizabeth
Family with young children
10.0
Beautiful, clean hotel right in the center of everything. Breakfast was excellent!
July 2025
JACKIE
Group Traveler
8.0
It is an excellent location
The towels could be better
July 2025
Stacey
Group Traveler
10.0
The location of this cute hotel could not be any better
I thought everything was great!
July 2025
William
Family with young children
10.0
The staff helped when needed. Very accommodating.
August 2025
TIMOTHY
Family with young children
10.0
Truly exceptional location! Awesome staff and a great experience. This hotel kicked off our vacation on a VERY high note.
The lighting in the bathroom was bright at night.
August 2025
Dana
Couple
9.0
Perfect location in the middle of attractions, trolley, restaurants and shopping. Room was nice size and had what we needed.
Front desk staff was there for simple things but not concierge-oriented.
September 2025
Ellen
Group Traveler
7.0
Excellent location
Booked a suite but the room was very strange. It was quite large by European standards but In addition to the 2 double beds, there was another double bed, a sofa and another twin bed.
October 2025
Susan
Couple
9.0
Room was very clean, great shower and very comfortable beds
October 2025
Nancy
Family with young children
10.0
The room was very clean and bed very comfy. Staff was incredibly helpful. We get too hot with the blanket so asked for a cover sheet and they made the bed with one. We were traveling together with 6 other people and the lounges downstairs were perfect for meeting up and hanging out together. The front desk assistants, Brian and Susana, were super helpful getting our luggage stored and bringing us glasses into the lounge when we asked so we could all enjoy some wine. Location was perfect if you like being in the middle of all that's happening in Lisboa. Definitely recommend the restaurant right next door, Benard, for delicious food, drink and relaxing.
October 2025
Franco
Couple
9.0
Great location!!
October 2025
Teleis
Couple
9.0
Property was centrally located and staff was very friendly and helpful!!
No onsite facilities to purchase water/pop or other items.
October 2025
John
Solo Traveler
9.0
Amazing location in Chiado
Small bathroom
October 2025
Davtyan
Couple
9.0
Location - excellent - near the metro station
November 2025
Thomas
Family with young children
9.0
This was also lovely hotel woth friendly staff right in the center of Chiada. It is steps away from the Baixa-Chiada subway stop which runs 3 different subway lines. It was an wxcellent value. The staff were very accommodating, and the hotel was modern and clean. One of our rooms faced the square and had beautiful views of the street performers amd city hubbub. The beds were extremely comforable.
Since it is right on a major city square, it can be loud at night if you have a room facing the square. With the window and black out curtains closed, the noise was not a problem.
November 2025
David
Couple
6.0
Great location
dated
November 2025
Anna
Solo Traveler
10.0
It was very nice and very clean. Beautiful breakfast area and close to everything. I will definitely be staying there again!
The only thing was that the taxi could come up to the building to collect my luggage. But it wasn’t too far.
December 2025
Francine
Solo Traveler
10.0
Super location. Accommodating reception staff. Lots of surprising details in the room. Toothbrush kit, Razor kit, cool bathroom sink, innovative layout making good use of space, side sunroom,
The breakfast restaurant. Unappealing space could use a redesign. Breakfast offerings were low level considering the great food available in that neighbourhood.
December 2025
Alena
Family with young children
9.0
Great location, spacious room, nice view, very good breakfast, was warm inside even though the weather was not great. Clean, there was kettle and tea in the room, slippers. We really enjoyed our stay, very good price/quality ratio
.
Some common areas had a weird smell, probably due to humidity
December 2025
carlos
Family with young children
10.0
location was great
nothing
December 2025
Anonymous
Unknown
10.0
No frills hotel but location can't be beat! The rooms are huge! Awesome having a balcony overlooking the plaza.
The extra bed was not comfortable and the sheets had a bit of a smell.
December 2025
Sudie
Group Traveler
8.0
We loved the location, right in the thick of Lisbon.
I wish the front desk staff looked up and greeted guests. They ignored us each time we walked in to the hotel. This has never happened in our four months in Portugal.
December 2025
Ithier
Group Traveler
8.0
Location is great! The hotel is clean and staff is very friedly. The only downside is the particular smell of sewage in the bathroom! Beds and room were comfortable and space was appropiate.
The sewage smell in the bathroom!
January 2026
Roxanne
Solo Traveler
3.0
Breakfast was basic., was not impressed.
I think the overall hotel.needs a face-lift. Great location but is outdated. Consider renovating in stages without having to close the hotel.
January 2026
Nerissa
Group Traveler
8.0
Breakfast was sumptuous
No washcloths in the room
January 2026
George
Solo Traveler
10.0
Breakfast was great but the breakfast room was like we were in a palace....stunning
Lack of towel rails and power outlets...not a game changer but that would have been nice.
January 2026
Bryce
Solo Traveler
10.0
Room was great although very unique angles and need to watch your head. Breakfast was great
Sign in to access exclusive deals and manage your bookings
Check your email
We've sent password reset instructions to
Check your email
Check your email! We sent a magic login link to your inbox. The link will expire in 30 minutes. If you don't see it, please check your spam/junk folder.
Manage Bookings
To view or cancel your reservation, we need the following information from you.