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Hilton Austin

500 East Fourth Street | Austin, TEXAS 78701, US
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Hilton Austin - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Austin
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows

Hilton Austin - Austin

Adjacent to the Austin Convention Center and within walking distance to nightlife on Sixth Street, this hotel features an 8th-floor outdoor pool with hot tub and a fully-equipped fitness centre. Only 1.3 km from the Hilton Austin, guests can explore the Texas State Capitol building.

Each room features a flat-screen TV with premium cable and pay-per-view channels. A compact refrigerator, iPod dock and coffee machine are also included. The private bathroom features a hairdryer and free toiletries.

Laundry and room service are offered, and luggage storage is available upon request. Guests can enjoy Texas cuisine at Cannon + Belle, uncommon tacos with craft cocktails and games at Austin Taco Project, signature beverages and light fare at a full-service Starbucks and refreshing selections at the seasonally operated Pool Bar. - The Eighth Deck.

Happy hour at Cannon+Belle is available from 3:00 PM to 5:00 PM daily. Happy hour at Austin Taco Project is available Sunday-Thursday 1:00 PM โ€“ 4:00 PM, Friday-Saturday 3:00 PM - 6:00 PM. Just 2.

1 km away, guests can spend the day at Bullock Historical Museum or the LBJ Presidential Library. Zilker Park and Barton Springs are 10 minutes' drive from the downtown hotel.

Rooms Types
Queen Room with Two Queen Beds room in Hilton Austin
Room Details
Queen Room with Two Queen Beds
2 large double beds 32.61mยฒ Type: Quadruple
Internet facilities Video games Sauna Pay-per-view channels Extra long beds (> 6.5 ft) Telephone Walk-in closet Fax Hairdryer Toaster Wake-up service/Alarm clock Refrigerator Desk Shared bathroom Books, DVDs or music for children Sitting area DVD player

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Queen Room with Two Queen Beds - Mobility Access room in Hilton Austin
Room Details
Queen Room with Two Queen Beds - Mobility Access
2 large double beds 32.61mยฒ Type: Quadruple
Internet facilities Video games Sauna Pay-per-view channels Extra long beds (> 6.5 ft) Telephone Walk-in closet Fax Hairdryer Toaster Wake-up service/Alarm clock Refrigerator Desk Shared bathroom Books, DVDs or music for children Sitting area DVD player

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King Room room in Hilton Austin
Room Details
King Room
1 extra-large double bed 32.61mยฒ Type: Triple
Internet facilities Video games Sauna Pay-per-view channels Extra long beds (> 6.5 ft) Telephone Walk-in closet Fax Hairdryer Toaster Wake-up service/Alarm clock Refrigerator Desk Shared bathroom Books, DVDs or music for children Sitting area DVD player

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One-Bedroom King Suite room in Hilton Austin
Room Details
One-Bedroom King Suite
1 extra-large double bed, 1 sofa bed 66.43mยฒ Type: Suite
Internet facilities Video games Sauna Pay-per-view channels Extra long beds (> 6.5 ft) Telephone Walk-in closet Fax Hairdryer Toaster Wake-up service/Alarm clock Refrigerator Desk Shared bathroom Books, DVDs or music for children Sitting area Baby safety gates DVD player

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Guest Score and Reviews
8.6 /10

V. good

780 Reviews

Cleanliness
8.1
Facilities
8.9
Location
8.4
Service
8.2

Jana

review category business travellers

1.0

Close to the conference I attended at the Fairmont hotel down the road.

My stay at this hotel was one of the most frustrating travel experiences Iโ€™ve had. Breakfast was the exact same every single day โ€“ dull, uninspired, and low quality. The staff, with a few exceptions, acted confused, disengaged, and far from professional. It felt less like a hotel and more like a social project meant to provide jobs for people who clearly werenโ€™t suited for customer service. Reception was particularly poor. Slow to respond, awkward in communication, and oddly passive. Some were still wearing face masks in 2025, which didnโ€™t help the atmosphere. But the worst part came at checkout. Despite prepaying for everything โ€“ including the room, city tax, and breakfast โ€“ I was charged an additional $80 on the day of departure. I was billed again for the breakfast and the city tax. I submitted all invoices and documentation through Booking.com, explaining the issue clearly. Hilton never responded. No explanation, no refund. Nothing. A Booking.com representative confirmed it was Hiltonโ€™s mistake and promised a refund within five days. Itโ€™s been far longer, and I still havenโ€™t received anything. This level of negligence from both Hilton and Booking is unacceptable and feels like corporate theft. When massive companies fail at basic billing and customer service, it erodes all trust. To make matters worse, I paid $244 per night with a $40 city tax for a hotel located next to a skid row. I was regularly approached by aggressive individuals on the street โ€“ some asking for money, others making threats such I spit in your face. This is not the level of safety or service anyone expects from a so-called premium hotel chain. Hereโ€™s to hoping this review finally reaches someone at Hilton or Booking.com who still takes accountability seriously โ€“ and that my $80 is refunded promptly, as it was fully prepaid before I even set foot in the hotel.

July 2025

John

Couple

3.0

Well lighted and good location

The hallways smelled like sewage. I was on floor 11 and the entire hallway had a stench

July 2025

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room Service
Air Conditioning
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Entertainment Services
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Staff Trained In Safety Protocol
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Window
Room Service
Safety Deposit Box
Radio
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Heating
Smoke Alarms
Balcony/Terrace
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Swimming & Soaking
Hot Tub/Whirlpool
Pool With View
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Electric Vehicle Charging Station
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 54 per day.

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for US$25 per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Property Surroundings

500 East Fourth Street | Austin, TEXAS 78701, US

Hilton Austin FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Entertainment Services
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Staff Trained In Safety Protocol
Languages spoken
English
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Window
Room Service
Safety Deposit Box
Radio
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Heating
Smoke Alarms
Balcony/Terrace
Ironing Amenities
Telephone
Kitchenware
Blackout Curtains
Toiletries Provided
Security
Safety Chain And/or Latch On Doors Available
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Swimming & Soaking
Hot Tub/Whirlpool
Pool With View
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Electric Vehicle Charging Station
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.6 /10

V. good

780 Reviews

Cleanliness
8.1
Facilities
8.9
Location
8.4
Service
8.2

Jana

review category business travellers

1.0

Close to the conference I attended at the Fairmont hotel down the road.

My stay at this hotel was one of the most frustrating travel experiences Iโ€™ve had. Breakfast was the exact same every single day โ€“ dull, uninspired, and low quality. The staff, with a few exceptions, acted confused, disengaged, and far from professional. It felt less like a hotel and more like a social project meant to provide jobs for people who clearly werenโ€™t suited for customer service. Reception was particularly poor. Slow to respond, awkward in communication, and oddly passive. Some were still wearing face masks in 2025, which didnโ€™t help the atmosphere. But the worst part came at checkout. Despite prepaying for everything โ€“ including the room, city tax, and breakfast โ€“ I was charged an additional $80 on the day of departure. I was billed again for the breakfast and the city tax. I submitted all invoices and documentation through Booking.com, explaining the issue clearly. Hilton never responded. No explanation, no refund. Nothing. A Booking.com representative confirmed it was Hiltonโ€™s mistake and promised a refund within five days. Itโ€™s been far longer, and I still havenโ€™t received anything. This level of negligence from both Hilton and Booking is unacceptable and feels like corporate theft. When massive companies fail at basic billing and customer service, it erodes all trust. To make matters worse, I paid $244 per night with a $40 city tax for a hotel located next to a skid row. I was regularly approached by aggressive individuals on the street โ€“ some asking for money, others making threats such I spit in your face. This is not the level of safety or service anyone expects from a so-called premium hotel chain. Hereโ€™s to hoping this review finally reaches someone at Hilton or Booking.com who still takes accountability seriously โ€“ and that my $80 is refunded promptly, as it was fully prepaid before I even set foot in the hotel.

July 2025

John

Couple

3.0

Well lighted and good location

The hallways smelled like sewage. I was on floor 11 and the entire hallway had a stench

July 2025

Andrew

young couple

10.0

Excellent area and staff were so friendly

Nothing

July 2025

Charles

Family with young children

10.0

Everything was amazing, staff super friendly, great location!

We couldn't leave the parking garage without issues and it wasnt just us. Seems like everytime we would go to leave there was a line because it stopped working. One night they even had to call a man down to the parking garage in order to try and fix it. If you have tickets to any events going on its a real inconvenience

August 2025

Leah

young couple

9.0

Staff were extremely welcoming and friendly. Had a great view out our room on 26th floor. Loved the pool and bar, very relaxing

August 2025

Kevin

Couple

10.0

Easy to get to did not have to drive once I was there

Nice location in the middle of downtown

August 2025

Hillarie

Unknown

9.0

We love the location, style, cleanliness and the breakfast at the Austin Taco Project

The beds are too hard. That is the only downside. As a side sleeper, these beds kill my back and hips.

August 2025

Vina

review category business travellers

8.0

Austin Taco Project Resto is so good! Starbucks on site is a plus. Staff are truly amazing.

Elevators too slow. Location not in the heart of walkable areas for food, groceries.

September 2025

Chaley

Solo Traveler

5.0

The room was fairly comfortable and the location was good while I was staying for a conference.

Many of the elevators were broken, which made the logistics of arriving to the conference and nightmare. The room was too hot, although they did bring me a very weak fan that helped. Also, my colleagues and I, who were in 2 of the other rooms, ended up with itchy bites all over our legs.

September 2025

Vina j.

Group Traveler

8.0

Austin Taco Project Resto is so good! Starbucks on site is a plus. Staff are truly amazing.

Elevators too slow. Location not in the heart of walkable areas for food, groceries.

September 2025

Alex

Couple

8.0

The bar and restaurant soo good!

They had a conference going on. And had 2 elevator working. 20 min wait just to go up. They opened up the serv elevator. We also had the take stairs down

September 2025

Latonya

Group Traveler

8.0

The staff was really great! They provide free water to Hilton honors members which was a HUGE plus! A full service Starbucks is in the lobby. A couple blocks from the hotel is Whole Foods and Target as well as 6th Street, if you want to hang out at bars.

The construction around the building created a lot of dust. Also, other than 6th street, thereโ€™s not a ton of places around the hotel. Starbucks closes in the afternoon rather than staying open into the evening. Finally, the rooms could use an upgrade - the bathroom had some water spots on the ceiling.

October 2025

Victoria

family with young children

10.0

The location and amenities!!

Nothing staff and hotel was Excellent.

October 2025

victoria

Family with young children

10.0

The location and amenities!!

Nothing staff and hotel was Excellent.

October 2025

Marc

solo traveller

10.0

good location for attending ACL festival. good access to 6th street entertainment district. The pool / bar area was very nice and if i return I'll spend more time there.

a breakfast buffet would have been nice.

October 2025

Johnathon

Solo Traveler

9.0

Nice clean hotel

THE PRICE IS OUTRAGEOUS

October 2025

Conner

Group Traveler

10.0

It was so beautiful. The customer service was perfect. The breakfast was amazing. It was just over all great.

I wanted to use the hot tub but it was raining.

November 2025

Kaitlin

Family with young children

7.0

Pool and comfy beds. Clean

The staff was not very friendly. Accommodating, but not friendly.

November 2025

Leandro

Family with young children

10.0

Perfect location, close to good restaurants and bars

Parking very expensive

November 2025

Christopher

Couple

10.0

Staff, luxury, Christmas decorations

Price increases for special events

December 2025

A.

Solo Traveler

9.0

It's a Hilton so you get what you expect.

They charge you for water bottles, usually you get one free at least!

December 2025

Apryll

Solo Traveler

4.0

Christmas decorations, Starbucks

Valet takes 30 min to get your car, they must park them at the airport, no breakfast but weird tacos, bed hard as a rock, wonโ€™t go back

December 2025

Penny

Couple

8.0

Elevator was really fast and liked the key card lock feature.

Early close on the pool area

January 2026

MARC

Solo Traveler

10.0

good location for attending ACL festival. good access to 6th street entertainment district. The pool / bar area was very nice and if i return I'll spend more time there.

a breakfast buffet would have been nice.

January 2026

Javier

young couple

8.0

the cleaning ladies were very friendly ! told us good morning every time we would see them. The view to the city was spectacular !

The staff at the front desk were not that friendly. Sometimes we would pass right by them without a hello. The prices for the parking and especially the breakfast was unreasonably high !

January 2026

javier

Couple

8.0

the cleaning ladies were very friendly ! told us good morning every time we would see them. The view to the city was spectacular !

The staff at the front desk were not that friendly. Sometimes we would pass right by them without a hello. The prices for the parking and especially the breakfast was unreasonably high !

January 2026

Vita

Couple

9.0

The room was great...

limited places to eat and drink during our stay. PLUS....you had to pay every time you left the parking garage AND you really couldn't walk because of the Homeless Alley near by.

January 2026

Kara

Group Traveler

9.0

Location is convenient-walking distance to everything. Heated pool was a plus.

The hotel is close to the late night scene so itโ€™s a little loud on the weekend.

February 2026

Tom

Solo Traveler

2.0

Great room & location

Only two of six elevators were working

February 2026

Nicholas

solo traveller

10.0

Big room. Great location

February 2026

Andrรฉ

review category business travellers

9.0

The staff was amazing and the location

Just noise early in the morning where the room was located near the hotel cleaning room

March 2026

Marion

young couple

8.0

Easy to walk everywhere

Elevators

March 2026

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