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Kinzie Hotel

20 West Kinzie Street | Chicago, ILLINOIS 60654, US
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Kinzie Hotel - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Chicago
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Free Breakfast
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows

Kinzie Hotel - Chicago

Located in Chicago’s River North district, this boutique hotel is within 5 minutes’ walk of shopping and dining on the famous Magnificent Mile. Personalized concierge services are offered, along with a 24-hour business center, 24-hour fitness center and free WiFi. A 42-inch flat-screen LCD HDTV with premium cable channels and a large work desk are included in every room at Kinzie Hotel.

Bathrobes and slippers can be found in the private bathroom, along with PURE bath products. Guests can book in-room massage services as well. Guests can enjoy a continental breakfast during their stay.

Kinzie Hotel has partnered with the upscale Public House Gastropub offering in-room dining for lunch and dinner. Guests can enjoy tantalizing dishes such as multiple choice Mac N' Cheese or House Sliders in the comfort of their guest room. Every evening guests are welcome to enjoy a nightly reception in the Double Cross Lounge which offers each guest one complimentary drink per night and an assortment of hors d'oeuvres.

Millennium Park and The Art Institute of Chicago are within 1 mile of this hotel. The Merchandise Mart is 5 minutes’ walk away.

Rooms Types
Deluxe King Room room in Kinzie Hotel
Room Details
Deluxe King Room
1 extra-large double bed 32.52m² Type: Double
Internet facilities Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Stovetop Toaster Bidet Game console - PS3 Game console - Nintendo Wii Pool view Additional bathroom Fold-up bed Books, DVDs or music for children Adapted bath Roll-in shower Bottle of water Fire extinguisher Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Complimentary access to conference room/business areas Transfer shower

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Deluxe Queen Room with Two Queen Beds room in Kinzie Hotel
Room Details
Deluxe Queen Room with Two Queen Beds
2 double beds 32.52m² Type: Quadruple
Internet facilities Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Pool view Additional bathroom Fold-up bed Books, DVDs or music for children Adapted bath Roll-in shower Bottle of water Fire extinguisher Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Complimentary access to conference room/business areas Transfer shower

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Deluxe King City View Room room in Kinzie Hotel
Room Details
Deluxe King City View Room
1 extra-large double bed 30.1m² Type: Double
Internet facilities Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Stovetop Toaster Bidet Game console - Xbox 360 Game console - PS3 Game console - Nintendo Wii Pool view Additional bathroom Fold-up bed Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Bottle of water Game console - Xbox One Fire extinguisher Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Complimentary access to conference room/business areas Transfer shower

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Deluxe Queen Room with Two Queen Beds City View room in Kinzie Hotel
Room Details
Deluxe Queen Room with Two Queen Beds City View
2 large double beds 30.1m² Type: Double
Internet facilities Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Stovetop Toaster Game console - Xbox 360 Game console - PS3 Game console - Nintendo Wii Pool view Additional bathroom Fold-up bed Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Bottle of water Fire extinguisher Key access Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free gym access Complimentary access to conference room/business areas Transfer shower

Select dates to see prices

Guest Score and Reviews
8.7 /10

V. good

1289 Reviews

Cleanliness
8.9
Facilities
9.1
Location
8.2
Service
8.9

Cheryl

Group Traveler

10.0

Location is nice, staff if great , Happy Hour was good.

January 2026

Oto

young couple

8.0

The reception staff was very friendly, all the the questions we asked were answered. There was complimentary water, which we didn't think we needed but it was necessary as water was very expensive in Chicago. The location was excellent, there were bus stops nearby and the Blue line metro station. Overall, the location was excellent 5 minutes from the Riverwalk and the Trump tower and the Magnificent mile. One of the days when we stayed, it was raining all day and the hotel reception staff kindly offered us umbrellas. They were very kind every time we left and returned to the hotel. It's not a negative or a positive but the room didn't have any windows to open and the ligthning was only from small objects such as nightstand lamps.

Continental breakfast meant CONTINENTAL as for America not for Europe - as in the breakfast options were more sweet than savory. You have a lot of sweet options - cereal, waffles, muffins etc. and the only savory option was a frozen croissant.

January 2026

Services & Facilities

Most popular facilities
Wheelchair accessible
Free Breakfast
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
Air Conditioning
More Amenities
Accessibility
Mobility Accessibility Available
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Free Breakfast
Individually-wrapped Food Options
Bar
Restaurant(s)
Vending Machine
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Sterilizing Equipment
Staff Trained In Safety Protocol
Languages spoken
English
Arabic
Chinese [Mandarin]
French
German
Hindi
Lithuanian
Russian
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Window
Safety Deposit Box
Closet
Air Conditioning
Slippers
Hair Dryer
Shower
Microwave
Coffee/tea Maker
Refrigerator
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Ticket Services
Concierge Services
Massage Services
Designated Smoking Area
Invoices
Doorman
Spa Services
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Taxi Service
Car Rental Available
Health Services
First Aid Kit Available
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and charges are applicable.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 75 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

20 West Kinzie Street | Chicago, ILLINOIS 60654, US

Kinzie Hotel FAQs

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All Amenities
Accessibility
Mobility Accessibility Available
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Free Breakfast
Individually-wrapped Food Options
Bar
Restaurant(s)
Vending Machine
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Sterilizing Equipment
Staff Trained In Safety Protocol
Languages spoken
English
Arabic
Chinese [Mandarin]
French
German
Hindi
Lithuanian
Russian
Spanish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Window
Safety Deposit Box
Closet
Air Conditioning
Slippers
Hair Dryer
Shower
Microwave
Coffee/tea Maker
Refrigerator
Bathrobes
Carpeting
Room Towels Provided
Heating
Smoke Alarms
Fire Extinguishers
Mini Bar
Ironing Amenities
Telephone
Alarm Clock
Kitchenware
Toiletries Provided
Linens
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Ticket Services
Concierge Services
Massage Services
Designated Smoking Area
Invoices
Doorman
Spa Services
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Tour Services
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Taxi Service
Car Rental Available
Health Services
First Aid Kit Available
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.7 /10

V. good

1289 Reviews

Cleanliness
8.9
Facilities
9.1
Location
8.2
Service
8.9

Cheryl

Group Traveler

10.0

Location is nice, staff if great , Happy Hour was good.

January 2026

Oto

young couple

8.0

The reception staff was very friendly, all the the questions we asked were answered. There was complimentary water, which we didn't think we needed but it was necessary as water was very expensive in Chicago. The location was excellent, there were bus stops nearby and the Blue line metro station. Overall, the location was excellent 5 minutes from the Riverwalk and the Trump tower and the Magnificent mile. One of the days when we stayed, it was raining all day and the hotel reception staff kindly offered us umbrellas. They were very kind every time we left and returned to the hotel. It's not a negative or a positive but the room didn't have any windows to open and the ligthning was only from small objects such as nightstand lamps.

Continental breakfast meant CONTINENTAL as for America not for Europe - as in the breakfast options were more sweet than savory. You have a lot of sweet options - cereal, waffles, muffins etc. and the only savory option was a frozen croissant.

January 2026

Rafael

Family with young children

10.0

Location and premises were great. Breakfast can improve.

Nothing.

January 2026

Jorge

Group Traveler

5.0

Location and breakfast

I never received my 200 dollar deposit

January 2026

Anonymous

Couple

10.0

Location and Friendly Staff

Could have had more options for breakfast - eggs/meats/potatoes. Very simple, but it was still great to have the free breakfast!

January 2026

Schnack

Group Traveler

9.0

Location friendliness happy hour

January 2026

Maksym

Solo Traveler

10.0

The location is excellent, and the room was very clean. Most surprising to me, they were able to check me in at 11 a.m. instead of 4 p.m. Huge kudos to this hotel!

Everything was really good.

January 2026

Aglaet

Couple

2.0

Only good thing about this place is the location. Close to a lot of the attractions.

This hotel lies in the descriptions of the rooms. We upgraded our room because the “description” stated it was a deluxe city room view with a skyline view. When brought up to staff they stated it wasn’t a thing. The bed was as hard as a rock and the pillows gave me neck pain. You can also hear everything outside of ur window if you have a city view. I’ve gone to different hotels in Chicago and would recommend looking around. Not worth the money

January 2026

Breanna

Group Traveler

10.0

Location, the room was excellent, the view was perfect

January 2026

Samantha

young couple

10.0

I liked the room- it’s really comfortable, it’s worth the price. And the staff is super friendly.

Nothing to complain about

January 2026

Lauren

Couple

9.0

Room was very spacious. Hotel was in prime location in Chicago downtown!

Breakfast could have been nicer. There was not a lot of sound proofing between rooms. Could hear everything our neighbors were doing

January 2026

Tess

Family with young children

8.0

Location was great! Staff were friendly and helpful.

No stairs to access rooms.

January 2026

Yvette

Couple

10.0

Location and staff

January 2026

Garnetha

Couple

9.0

Location was perfect! Staff very friendly. Hotel nice and clean. Happy hour was the best!

The continental breakfast could have used a better selection of breakfast items. What is breakfast without eggs.

January 2026

Linda

Couple

10.0

Staff very friendly and accommodating Great location and price Daily happy hour was fun Good security measures - ie keys used in elevators

Nothing

January 2026

Alec

Couple

8.0

The bedroom was a nice size and the layout of the room was perfect. Staff was very friendly.

No microwave in the room was a giant pain. Also the shower drain was gross. Didn't drain water that well.

January 2026

Avery

Couple

10.0

Excellent staff

N/A

January 2026

Martha

solo traveller

8.0

Location ideal for shopping, walking, eating. Michigan Ave very close. Excellent staff and service

View no good #624, and I could hear the people in the room next door. Im used to a feather top or memory foam mattress topper, so bed was stiff for me.

January 2026

Martha

Solo Traveler

8.0

Location ideal for shopping, walking, eating. Michigan Ave very close. Excellent staff and service

View no good #624, and I could hear the people in the room next door. Im used to a feather top or memory foam mattress topper, so bed was stiff for me.

January 2026

Randall

Group Traveler

9.0

The location was walking distance to many Loop attractions—we especially like being so close to the river walk. The staff were exceptionally friendly and helpful.

January 2026

Bogut

solo traveller

10.0

Great location.

February 2026

Jason

Couple

9.0

Enjoyed the hospitality of the staff and the facilities were great

February 2026

Shiontae

Couple

10.0

The view,the cleanliness and valet parking

Nothing

February 2026

Larissa

Group Traveler

10.0

The location is great and within walking distance for food and entertainment. The staff were amazing as well.

Nothing

February 2026

Daniel

Couple

10.0

Everything the location and staff were amazing.

February 2026

Mathews

Family with young children

10.0

I loved everything single thing about The Kinzie Hotel.

I didn't like that there wasn't a customer parking lot.

March 2026

Reginald

young couple

10.0

I just enjoy my stay

Customer service

March 2026

Wilhelmus

review category business travellers

9.0

Booked the wrong room - got one king size, needed two queens. Staff quickly changed. No problems. Rooms are comfortable. Bathroom clean and nicely equipped.

Pillows were not great.

March 2026

Jamie

group

10.0

The staff was so welcoming at our arrival. check in was quick and easy, and our stay was so comfortable. We left behind a high value item and before we'd even realized it the hotel reached out offering to make arrangements for its return or pick up.

March 2026

Tarnowka

family with young children

9.0

Excellent location close to the river and Magnificent Mile. Easy 10 min walk from blue line train from O’Hare. Lots of restaurant and shopping options. Convenient riverboat tours in warmer weather. We enjoyed a walking tour with ChicagoArchitecture Center (10 min walk away) and jazz at Andy’s(2 min walk). Complimentary Continental breakfast offered lots of options. Evening complimentary beer and wine happy hour also welcome. Gym looked excellent, but we didn’t use. All staff were friendly and helpful. José, the bartender at Happy Hour, was particularly friendly and kind.

Tiny rust stain in tub in otherwise spotless room

March 2026

Lisa

solo traveller

8.0

Staff were amazing, very friendly and helpful!

Breakfast was a bit chaotic, the space was small and it got really messy.

March 2026

Liesbeth

family with young children

8.0

The location is great, walking distance to many theaters, stores, restaurants, etc. I paid little extra for a room with a view. We got a room on the 3rd floor with a view, but it was close to the street and quite noisy late at night (a Saturday night). But I use a noisemaker, so it wasn’t a problem. Room was very clean.

Late night noise from the street below.

March 2026

Isabel

family with young children

9.0

Location, modern, clean, complimentary breakfast and happy hour

N/A

March 2026

Mandy

family with young children

10.0

The entire staff was so nice! The comimentary breakfast and evening happy hour were a super nice perk. The location is excellent.

April 2026

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