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Omni Chicago Hotel

676 North Michigan Avenue | Chicago, ILLINOIS 60611, US
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of Chicago
Excellent room comfort & quality
Most popular facilities
Closed-caption TV
On-site accessible restaurants/lounges
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area

Omni Chicago Hotel - Chicago

Placed on Chicago’s famed Michigan Ave, the all-suite Omni Chicago Hotel puts you in the heart of The Windy City. Centrally located along the Magnificent Mile, world-class shopping, stunning views and premium culinary destinations are all within reach. As Michigan Avenue’s only all-suite hotel, Omni Chicago Hotel offers luxury hotel suites with a spacious living area set apart from the main sleeping room, plus first-class amenities.

Whether you’re here for work or play, the comforts of our city-inspired Chicago hotel provide the ultimate downtown retreat. Explore the best of the city from our downtown Chicago hotel, located near top things to do, including The Harry Potter Shop Chicago, where you can enjoy 15% off your purchase by showing your Omni Chicago Hotel keycard. Chicago’s skydeck, Millennium Park, Navy Pier and multiple museums.

After your day in the town, stop by our hotel, 676 Restaurant & Bar to end your perfect day in Chicago, IL.

Rooms Types
One Bedroom Suite 1 King Bed room in Omni Chicago Hotel
Room Details
One Bedroom Suite 1 King Bed
1 extra-large double bed 37.16m² Type: Suite
Internet facilities Bathtub Safe Pay-per-view channels TV Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Desk Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Private pool Stovetop Toaster Bidet Additional bathroom Baby safety gates Adapted bath Roll-in shower Infinity Pool Bottle of water Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Free spa access Access to private pool Transfer shower

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Corner Suite - 1 King Bed room in Omni Chicago Hotel
Room Details
Corner Suite - 1 King Bed
1 extra-large double bed 37.16m² Type: Suite
Internet facilities Bathtub Safe Pay-per-view channels TV Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Desk Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Private pool Stovetop Toaster Bidet Additional bathroom Baby safety gates Adapted bath Roll-in shower Infinity Pool Bottle of water Game console - Xbox One Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Free spa access Access to private pool Transfer shower

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One Bedroom Suite 2 Double Beds room in Omni Chicago Hotel
Room Details
One Bedroom Suite 2 Double Beds
2 double beds 37.16m² Type: Suite
Internet facilities Bathtub Safe Pay-per-view channels TV Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Desk Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Private pool Stovetop Toaster Bidet Additional bathroom Baby safety gates Adapted bath Roll-in shower Infinity Pool Bottle of water Game console - Xbox One Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Free spa access Access to private pool Transfer shower

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Accessible Deluxe Suite 1 Queen Bed room in Omni Chicago Hotel
Room Details
Accessible Deluxe Suite 1 Queen Bed
1 large double bed 37.16m² Type: Suite
Internet facilities Bathtub Pay-per-view channels TV Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Desk Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Towels/Sheets (extra fee) Private pool Stovetop Toaster Bidet Additional bathroom Baby safety gates Adapted bath Roll-in shower Infinity Pool Heated pool Bottle of water Game console - Wii U Game console - PS4 Childrens' cribs Shampoo Conditioner Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Free spa access Access to private pool Transfer shower

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Guest Score and Reviews
8.8 /10

V. good

1243 Reviews

Cleanliness
9.1
Facilities
8.4
Location
8.4
Service
9.4

Brittany

family with young children

6.0

The location was great. Staff was very nice & helpful.

The heat in our room did not work so it was super cold all night.

April 2024

Monique

young couple

2.0

Hotel was ok people was nice I had and an issue and showed front desk my photos and was told I would be given a refund which was a lie they are still taking money

The room was not properly clean there was hair on the toilet, hair in the tub and floor I even had hair strings in the bed which was very disappointing

May 2024

Services & Facilities

Most popular facilities
Closed-caption TV
On-site accessible restaurants/lounges
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
More Amenities
Accessibility
Closed-caption TV
On-site Accessible Restaurants/lounges
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Entertainment Services
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Alcoholic Beverages Available
Alternative Meal Arrangement
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Seating Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Window
Safety Deposit Box
Closet
Radio
Air Conditioning
Hair Dryer
Bathtub
Shower
Coffee/tea Maker
Refrigerator
Bathrobes
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Concierge Services
Designated Smoking Area
Invoices
Doorman
ATM Or Cash Withdraw On Site
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Private parking is possible at a location nearby (reservation is not needed) and costs USD 80 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Property Surroundings

676 North Michigan Avenue | Chicago, ILLINOIS 60611, US

Omni Chicago Hotel FAQs

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All Amenities
Accessibility
Closed-caption TV
On-site Accessible Restaurants/lounges
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Entertainment Services
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Alcoholic Beverages Available
Alternative Meal Arrangement
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Seating Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Window
Safety Deposit Box
Closet
Radio
Air Conditioning
Hair Dryer
Bathtub
Shower
Coffee/tea Maker
Refrigerator
Bathrobes
Carpeting
Room Towels Provided
Heating
Mirror
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Telephone
Sofa
Alarm Clock
Trash Cans
Kitchenware
Blackout Curtains
Toiletries Provided
Family Rooms
Linens
Sleep Comfort Items
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Grocery Delivery
Xerox/fax In Business Center
Concierge Services
Designated Smoking Area
Invoices
Doorman
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Bicycle Rental (charges May Apply)
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.8 /10

V. good

1243 Reviews

Cleanliness
9.1
Facilities
8.4
Location
8.4
Service
9.4

Brittany

family with young children

6.0

The location was great. Staff was very nice & helpful.

The heat in our room did not work so it was super cold all night.

April 2024

Monique

young couple

2.0

Hotel was ok people was nice I had and an issue and showed front desk my photos and was told I would be given a refund which was a lie they are still taking money

The room was not properly clean there was hair on the toilet, hair in the tub and floor I even had hair strings in the bed which was very disappointing

May 2024

Lauren

group

10.0

The staff was great. Great location also.

Your bar closes too early.

May 2024

Krista

review category business travellers

10.0

Everything. Water in the lobby, staff and doormen, location, comfort and size of the room. And a great view!

Nothing!

May 2024

Dana

family with young children

10.0

Staff was very kind, venue was incredible! Clean, spacious.

Lobby was plain, no room service available at all.

May 2024

Zara

young couple

10.0

All of the stuff there were super nice and helpful, it is located in the perfect spot with plenty of stuff to do and very walkable, the rooms had amazing views and very comfortable beds

Nothing couldn’t be more perfect

May 2024

Tammy

young couple

9.0

Quiet tranquil environment

Breakfast could have been included due to cost of room

May 2024

Thera

family with young children

10.0

The smell as you walk in was so pleasant and calming. The property is always very nice and very clean. Our kids were even super impressed!

May 2024

Rod

young couple

8.0

Location Room decor and facilities

We arrived late around 11pm owing to a plane delay. The guy checking us in (Daniel) was rather unhelpful. Breakfast was not totally included as specified but limited to $25 per person (including taxes)

June 2024

Ekaterini

young couple

5.0

Location was good

Very dirty. I mean really dirty.

June 2024

Srinivasan

family with young children

9.0

it is located in a central place and rooms are decent

Needs improvement in housekeeping , it is a little old property

June 2024

Ereyonna

family with young children

9.0

It was so clean and so beautiful. Rooms look just like they are advertised and that was the best part.

THE BEDS, the lack of a pool & the connectivity. The beds are terribly flat and not very comfortable. The wifi was good but weird and the chromecast on the tv sucked bad. Not having a pool was the biggest let down for us, it was hot!

June 2024

Mariam

family with young children

5.0

Great location

Clogged bathtub

June 2024

Donna

young couple

9.0

Great location on magnificent mile. Convenient to all attractions. Transportation close by. Walkable to all. Good restaurants nearby.

June 2024

John

family with young children

10.0

Television options were great. Room was quiet, especially given that we were downtown. The room temp was comfortable. Finally, the room darkening shades were perfect.

The cost was a bit higher than I wanted. But, given the location downtown and it being summer, it is what it is. It would have been nice to have a complementary breakfast included in the price.

July 2024

Razeena

young couple

8.0

The location is top notch! Service was amazing too.

Facilities a little dated. Double elevator system was annoying but they ran well. Room was a little small and hallway noise a challenge at times.

July 2024

Julie

young couple

3.0

It was clean .. room was nice

Staff was big friendly .. a had an employee open the door - not knocking while I was in the room . I was naked . They said room was listed unoccupied ! I am not sure if they were coming in to steal ..

July 2024

Brandi

family with young children

10.0

We absolutely ENJOYED our stay!! The staff was amazing and Dena at the hotel restaurant 676 was so KIND!

No complaints at all!

July 2024

Alexander

young couple

4.0

Great Location and overall services.

We booked a "breakfast included" plan, which turned out to be a "breakfast costs $25 per person per night" reality in the confirmation letter and we were still charged around $200 for the two breakfasts for 2 individuals. Where is the Truth in Advertising?

July 2024

Haitong

solo traveller

10.0

Rooms are big. Location is perfect for tourists

Bathroom a bit dated. But it was well kept.

July 2024

Antonio

young couple

9.0

Location, services

July 2024

Mariana

review category business travellers

9.0

Everything. Very good

Not a property fault, but very loud at night, ambulance sirens

July 2024

J

family with young children

10.0

The doorman Ham was an excellent greeter. He was professional, friendly and always willing to help. The front desk staff was so nice and accommodating. I loved Dena in the restaurant. What a lovely lady and made me feel that serving me was her priority. My room had a homey feeling because it was layed out so nicely and stocked so well. I didn't want to leave the hotel and will definitely be back. The hotel is walking distance to eveything.everything. As a solo traveller I had a wonderful experience.

N/A

July 2024

Mark

young couple

10.0

The location is great, staff was terrific and we had a great corner room.

We really didn't have any issues at all.

July 2024

Rfreenow

family with young children

8.0

I like the location of the hotel in the middle of everything.

I did not like the fact our room do not have a view there is a building to close the hotel you do not have any view at all.

July 2024

Gerald

family with young children

9.0

Very nice room, comfortable beds, stylish, good shower. Breakfast was very good, too.

Soundproofing could have been better (both windows and to other rooms).

August 2024

Melissa

family with young children

8.0

Great location. The rooms were nice and spacious. That’s very comfortable. Like that they had a restaurant and bar.

Wish the bar would’ve opened earlier than 5 o’clock and thought the lobby area would’ve been a little cozier would’ve been nice to have had a fireplace even though we were visiting in the summertime. Also, wish they would’ve had a larger snack options for purchase.

August 2024

Noelle

family with young children

10.0

Excellent location. Used the car valet service, excellent. Car was back within a few minutes when we needed it. The beds in the bedroom were very comfortable. The gym is very nice, plenty of machines and space, fresh towels and water. Nice outdoor area to relax off the gym. The bar was very lively and lovely serving staff. Spacious room for family of 5

The sofa bed was not very comfortable and after asking 2 days in a row they were unable to give us a duvet for this bed, only blankets which wasn't very cosy.

August 2024

Levent

family with young children

7.0

Location and staff

Hotel is getting little bit aged.

August 2024

Natasha

young couple

9.0

Great view, appreciated the blackout shades, comfortable bed, location felt very secure, and the staff was very friendly and helpful.

We stayed in room 1716, and the bathroom side of the pocket door needs a good wipe down as there was dried orange liquid stains that could be seen when the door was closed (in use). An additional hook to hang a bath towel would be helpful.

August 2024

Lucy

family with young children

8.0

Lots of space, comfy beds, great shower, clean, great location

Very expensive! Room service only in the evenings, limited options in restaurant although the food and service were of good quality. When we stayed they were running an event that led to a lot of crowding in the lobby

August 2024

Linda

young couple

9.0

Location room size and friendly staff

Nothing

August 2024

Bonnie

young couple

10.0

Perfect location to see the city, walked everywhere

They had a small glitch with the plugs in the room but we worked around it, minor issue

August 2024

Dennis

group

9.0

The location is perfect for sightseeing, shopping, and restaurants in the central Chicago area. The hotel is quiet, comfortable and clean. The staff were exceptional from the front door to the housekeeping personnel. We don't stay anywhere else when in Chicago.

Honestly, there was nothing we didn't like here. The Omni staff address any concerns and needs in the most professional manner. They make guests feel like they are genuinely welcome. Unfortunately, the reservation we made through Booking,com did not reach the hotel, and I wouldn't recommend them. However, the hotel honored it and gave us the room type we requested.

August 2024

Austin

group

3.0

Decent property overall but terrible with what they did for the DNC CONVENTION.

terrible with what they did for the DNC CONVENTION. Didn’t even let us know that was going to happen will definetly be choosing a new spot due to poor communication from staff! Paid all this money for BS

August 2024

Marci

family with young children

10.0

Every single staff person we met (doorman, check-in, restaurant, cleaning staff) were welcoming and very nice, and shared great recommendations.

August 2024

Allison

group

10.0

The property is centrally located on the Magnificent Mile. Everything is easy to walk to. Restaurants, shopping, attractions are all within a few minutes walk. Perfect location.

N/A

August 2024

Tracy

young couple

10.0

Location and ambiance!

Nothing

August 2024

April

family with young children

10.0

The cleanliness, location, exceptional staff!!!

N/A

September 2024

Jillian

young couple

10.0

We had the corner King suite and loved it. My husband wakes up earlier so having a separate living room with a desk, couch, 2nd TV, mini refrigerator, separate bar sink, and K-cup machine in the other room worked out great. You could enter the bathroom from the bedroom or living room. For the two of us, it had plenty of space. All the staff were great and very helpful. In addition to bottle waters in your room (included in room rate), they provide fresh water (usually with sliced fruit in it) with cups by the registration on the third floor. They also have a machine that provides both flat and bubbly water in the gym on the fifth floor. They also provide K-cups (regular and decaf) in the rooms. The location was great and safe to walk during the day and night.

We really loved our stay but it’s worth mentioning two items. 1) My husband found it odd to have a glass door (but it’s not clear glass so you have privacy) separate the two rooms (bedroom from living room) because he felt he couldn’t put any lights on since it also lit up the bedroom. 2) This is not in Omni’s control but if you are a light sleeper, you need to either bring ear plugs or a white noise machine to place by the bedroom window or have one playing from your phone or tablet. This hotel is by a hospital so lots of ambulance noise. I had a white noise machine so we slept well but some guests on the 22nd floor said they could hear it so we shared what we did and they slept better.

September 2024

Nathan

family with young children

8.0

Room was comfortable and clean. Close to everything. Gym was well-appointed and well-maintained.

Bar closes pretty early, 10pm most days, and 9pm on the Sunday (even though Labor day weekend). No pool. Parking several blocks away - I will always be surprised at the cost of parking in Chicago.

September 2024

Janet

young couple

10.0

Everyone was so nice from the housekeeper to the boy to the person at the front desk amazing place!!

September 2024

Logan

young couple

8.0

Location was perfect, staff was amazing, and the room was wonderful.

The mattress was a little thin for a luxury hotel. Grab n go breakfast was advertised but we never found it.

September 2024

Peter

family with young children

10.0

The staff was courteous, professional, and very helpful.

Just wish there were more chairs in the room but the trade-off is it would make the room feel smaller.

September 2024

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