Located in the heart of downtown Houston, 0.7 mi from the Toyota Center, this hotel features 3 on-site restaurants, a 24-hour fitness center and a rooftop pool with sun deck. NRG Stadium is 5.
3 mi from The Whitehall Houston. Free high-speed WiFi internet access, a coffee maker and a work desk are provided in each room at the hotel. Cable TV is also included.
A hairdryer is offered in the private bathroom. On-site dining and cocktails are available at Edgar’s Hermano, a coffee bistro, Buffalo Bayou Coffee and an outdoor restaurant and bar, Part & Parcel. Hotel's meeting facilities can accommodate up to 450 guests, and valet parking is offered.
Minute Maid Park, home to baseball's Astros, and George R. Brown Convention Center are within a 10-minute drive, while Houston Museum District is 3.1 mi from The Whitehall Houston.
The shops at the Galleria Mall are 6.2 mi away, and William P. Hobby Airport is 9.
Internet facilities
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Shared bathroom
Sitting area
Free toiletries
Toaster
Books, DVDs or music for children
Select dates to see prices
Standard Double Room with Two Double Beds
2 double beds
24m²
Has window
Type: Double
Room all facilities
Internet facilities
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Shared bathroom
Sitting area
Free toiletries
Toaster
Books, DVDs or music for children
Room Description:
This air-conditioned room features a flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.
Room Details
Standard King Room
1 extra-large double bed
22m²
Type: Double
Internet facilities
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Shared bathroom
Sitting area
Free toiletries
Toaster
Books, DVDs or music for children
Privacy curtain
Select dates to see prices
Standard King Room
1 extra-large double bed
22m²
Has window
Type: Double
Room all facilities
Internet facilities
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Shared bathroom
Sitting area
Free toiletries
Toaster
Books, DVDs or music for children
Privacy curtain
Room Description:
This air-conditioned room features a flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.
Room Details
Executive King Room
1 extra-large double bed
28m²
Type: Double
Internet facilities
Bathtub
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Shared bathroom
Sitting area
Free toiletries
Toaster
Books, DVDs or music for children
Fire extinguisher
Privacy curtain
Select dates to see prices
Executive King Room
1 extra-large double bed
28m²
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Shared bathroom
Sitting area
Free toiletries
Toaster
Books, DVDs or music for children
Fire extinguisher
Privacy curtain
Room Description:
This air-conditioned room features a flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.
It has extra space and a seating area with a chair and ottoman.
Room Details
Executive Double Room with Two Double Beds
2 double beds
28m²
Type: Suite
Internet facilities
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Shared bathroom
Sitting area
Free toiletries
Sauna
Toaster
Books, DVDs or music for children
Select dates to see prices
Executive Double Room with Two Double Beds
2 double beds
28m²
Has window
Type: Suite
Room all facilities
Internet facilities
Pay-per-view channels
Hairdryer
Wake-up service/Alarm clock
Shared bathroom
Sitting area
Free toiletries
Sauna
Toaster
Books, DVDs or music for children
Room Description:
This air-conditioned room features a flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.
It has extra space and a seating area with a chair and ottoman.
Guest Score and Reviews
8.1/10
V. good
811 Reviews
Cleanliness
7.7
Facilities
8.8
Location
8.0
Service
8.5
Ediguenure
review category business travellers
7.0
Clean room and big shower
Cost was high, 200$ for 1 night, that’s heavy for a small business owner
January 2024
Wandering
review category business travellers
8.0
The hotel offers clean, quiet, comfortable and spacious rooms. The mattress is firm but not too hard. The pillows are soft but not too much so. The bathroom offers body wash, shampoo and hair conditioner. The hotel is located at the southern end of downtown Houston, but within an easy walking distance to all of the downtown area. Moreover, getting an Uber/Lyft never required a wait longer than 5 minutes for trips outside of downtown.
The bathrooms are perhaps a bit small although well organized. There is no rack to dry the towel after a shower. Some of the amenities did not work properly (e.g. room safe did not operate at all, one of the faucets was loose, and the wifi signal was very weak on the 11th floor). Finally, in the morning, as things get quite busy, the elevator wait can be very long especially for those on the upper floors of the hotel.
February 2024
Services & Facilities
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room Service
Air Conditioning
More Amenities
Accessibility
Mobility Accessibility Available
Non-slip Grab Bar Available
Facilities For Disabled Guests Available
Wheelchair Accessible
Accessible Bathtub Available
Fitness Activities
Fitness Center
Food & Drinks
Bar
Restaurant(s)
Coffee Shop
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Seating Area
Non-Smoking Rooms Available
Sanitation Procedures
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Staff Trained In Safety Protocol
Languages spoken
English
Spanish
Media & Technology
Free Internet Access
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Room Service
Safety Deposit Box
Fold-up Bed Available
Radio
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Carpeting
Room Towels Provided
Heating
Smoke Alarms
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Gift/souvenir Shop
Designated Smoking Area
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Convenience Store
Swimming & Soaking
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Shuttle Service
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 12:00
Front Desk Hours: 24/7
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs USD 45 per day.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Check-in begins at 15:00 and check-out can be done until 12:00.
Interesting place to explore in close proximity to the Hotel are Harris County Heritage Society Museum, Heritage Society Museum, Houston Fire Museum, Houston Public Library, The Heritage Society, Houston Visitors Center, Texana Bryan Foundation, Music Hall, Root Square, Theatre Under The Stars and others.
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Staff Trained In Safety Protocol
Languages spoken
English
Spanish
Media & Technology
Free Internet Access
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Room Service
Safety Deposit Box
Fold-up Bed Available
Radio
Air Conditioning
Hair Dryer
Shower
Coffee/tea Maker
Carpeting
Room Towels Provided
Heating
Smoke Alarms
Fire Extinguishers
Separate Shower/bathtub
Balcony/Terrace
Ironing Amenities
Telephone
Alarm Clock
Trash Cans
Blackout Curtains
Toiletries Provided
Family Rooms
Linens
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Gift/souvenir Shop
Designated Smoking Area
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Convenience Store
Tour Services
Swimming & Soaking
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Shuttle Service
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.1/10
V. good
811 Reviews
Cleanliness
7.7
Facilities
8.8
Location
8.0
Service
8.5
Ediguenure
review category business travellers
7.0
Clean room and big shower
Cost was high, 200$ for 1 night, that’s heavy for a small business owner
January 2024
Wandering
review category business travellers
8.0
The hotel offers clean, quiet, comfortable and spacious rooms. The mattress is firm but not too hard. The pillows are soft but not too much so. The bathroom offers body wash, shampoo and hair conditioner. The hotel is located at the southern end of downtown Houston, but within an easy walking distance to all of the downtown area. Moreover, getting an Uber/Lyft never required a wait longer than 5 minutes for trips outside of downtown.
The bathrooms are perhaps a bit small although well organized. There is no rack to dry the towel after a shower. Some of the amenities did not work properly (e.g. room safe did not operate at all, one of the faucets was loose, and the wifi signal was very weak on the 11th floor). Finally, in the morning, as things get quite busy, the elevator wait can be very long especially for those on the upper floors of the hotel.
February 2024
Lydia
Traveling as Couple
10.0
Nice room, comfortable bed, professional and helpful staff
Na
February 2024
Fisher
young couple
7.0
It was a pretty cool building
It wasn’t as nice as I expected but it wasn’t bad. I wished there were thicker covers on the beds or a comforter or something.
February 2024
Rick
Group Traveler
8.0
Efficient, friendly staff, quick valet service, good location
Room a bit dated, bathrooms way too small, no ice machine on my floor,
The location was perfect and the staff were super nice and accommodating.
Nothing to complain about!
March 2024
Jennifer
family with young children
8.0
Beautiful facility, loved almost everything!!
No coffee waiting for me downstairs ? ? That would have both spoiled & impressed me!!! Also, in luxury facilities I’ve stayed in previously….there is always a shower cap & a liquid hand soap!
March 2024
Phillip
Solo Traveler
10.0
They treated me very good I had the presidential suite. The valet guys were nice kept my car close by. Easy access to the freeway.
March 2024
Robert
solo traveller
7.0
Good location, friendly staff, comfortable bed and pillows.
Small bathroom, everything a bit dated.
March 2024
Monica
solo traveller
10.0
Excellent location, knowledgeable and friendly staff. The room was very comfortable.
March 2024
Patrick
family with young children
4.0
Location and first floor were great.
Room 621 had warped floors, doors out of alignment and old worn fixtures. It looked like it was just very roughly used.
March 2024
Ebba
review category business travellers
8.0
The room had all the things expected and required. Great with ironing board, iron, and hairdryer. Work space came handy, and the bed was very comfy.
Facilities were nice, outside bar with live music as well as breakfast restaurant- both with lovely staff! Thank you Vicky!
I would stay here again if I return to Houston.
Nothing really, but just as feedback;
The hotel corridors could do with a bit of refreshment, but that didn't bother me or influence my general impression of the hotel.
I was working a fair bit in my room, and just a bit stronger light would be good.
March 2024
Kenneth
young couple
9.0
The hotel was very clean, staff was very helpful, room was larger than usual, and food at the restaurant was good.
The room floor was buckled in some places.
March 2024
Maggie
family with young children
9.0
Very modern in the Bobbie be very clean. Lots of people around in the front counter. Staff was exceptional.
Although impressive the rooms are a little patch worked up to look newer or modern, so our toilet had an issue the entire time we were there.
March 2024
Amira
review category business travellers
8.0
The best thing about it is the location, very good location in downtown.
I only had one simple request, to have a tea kettle in my room, I was promised one but I never received it. (I asked 3 times)
March 2024
Verified Hotel Guest
Solo Traveler
10.0
The staff was fantastic, and the food was great. If you're looking for a classic but still friendly and cozy place to stay, this will be the perfect place for you.
March 2024
Clennon
with friends
10.0
Excellent customer service and room service
Clean rooms
Great location
Great smell
Great resturaunt
March 2024
Courtnei
young couple
7.0
Hotel is located on the "outskirts" of downtown, so a lot less foot and vehicle traffic. The lobby looked nice. Hotel appeared clean in the areas we visited. Saw many reviews about the valet parking but there is a covered garage right next door that we used. Quick check in and checkout.
No huge issues but there was practically an entire wall of outlets in the room that did not work, so we had to alternate charging our devices at the nightstand. Very small bathroom. Long wait for the elevators. No mini fridge or microwave in the room.
April 2024
Charles
solo traveller
6.0
The staff was friendly and the rooms were clean
Too expensiive
April 2024
Tsm
young couple
9.0
The staff super friendly and very helpful. The bed was nice. The room was clean. The location was awesome.
The shower leaked over the floor.
April 2024
Kateri
with friends
10.0
The property was very clean and quiet.
The bathroom was kinda small, but it was okay.
April 2024
Erika
with friends
9.0
Great location, hospitable, and close to everything downtown!
One of the outlets in the room did not work at all.
April 2024
Maciej
group
8.0
I chose the hotel mainly because it offered great price in the city center, with walkable distance to Toyota Center. It's located in what seems to be a financial district so it's very quiet and the area seems to be super safe.
I think I have just one complaint. Even though I booked the room for four people and it was advertised as 'breakfast included' it wasn't included at first. I had to ask staff about it and the lady at the counter wasn't too happy fulfilling my request. I was given only two vouchers for a breakfast even though the room, as I said earlier, was booked for four. The lady explained it's their policy and she can only give me two vouchers... So, keep that in mind if you go there with larger group. The breakfast itself will cost you around $20 otherwise. Basically, in this regard it's far below what you'll get for a 4*, or even 3* run of the mill hotel in Europe.
April 2024
Dolder
family with young children
9.0
The staff was extremely friendly and helpful.
No in room amenities, microwave, refrigerator (unless requested).
April 2024
Jeremiah
review category business travellers
8.0
It is in a good busy location. The property is pretty easily to get around and has multiples access to different levels.
Have more selections for a variety of eaters.
April 2024
Linda
family with young children
10.0
Everyone who assisted us were friendly and courteous. Great location!
April 2024
Catherine
young couple
7.0
I love the people who worked at the front desk and the restaurant for breakfast. They made us feel so comfortable
The room was falling apart and outdated. The mirror for example looked it was falling apart and the floor was damaged . Location was not nice the highway woke me up more than anything. Worst the valet were so rude and actually made us feel not welcome . One even snapped at my husband . J
April 2024
Amal
solo traveller
7.0
The location and that the rooms are spacious
Staff are very rude. Also breakfast is coupons at the restaurant. The elevator is very slow and doesn’t work properly
April 2024
Corvette
family with young children
10.0
I loved the cleanliness, the comfort, and the apparent upkeep of the hotel and the attentiveness and hospitality of the staff.
The beds were not terrible, but not comfortable either.
April 2024
Szilvia
family with young children
5.0
I was afraid because the size of the bed in a deluxe king room but it was totally comfortable for me and my two children (18, 15 years). It was a little bit unusual but ok. The hotel is in reachable distance from everything in Houston. (by taxi)
Furniture, floor and bathroom were settled down and used up. I let my sons pyjamas in the bed, by the clean up was lost forever. I asked every morningon the reception, but they didn't find ever. The pool wasn't big enough. In my opinion it wasn't a 4* hotel. It wasn't worth for this price.
April 2024
Hengameh
young couple
7.0
The bed was comfortable. The staff is friendly. downstairs was beautiful and the patio was fun with a nice ambience.
We were right by the elevator and here every time the elevator open and closed. Anytime anyone around us opening and close the door we could hear it as well. We woke up several times to people screaming in the hallways. The bathroom is really small , But clean.
April 2024
Christopher
review category business travellers
5.0
The staff were mostly helpful. The bed was comfortable.
What is it with shower curtains in the US? They went out 10 years ago. The hotel could do with an update. The hotel was a long way from restaurants and bars despite advertising itself as down town. It is in the business district near busy roads. The restaurant in the hotel was dark expensive and uninviting. It seems to cater for conferences and business use mostly. Parking is very expensive.
For tourists, it is not worth the money.
April 2024
Carla
review category business travellers
5.0
Lobby/ reception with good vibes, music and well decorated
Lack of buffet for Breackfeast, no balance available to weight luggage! Requested support to get from Gym and was refused! The bed was really bad and had Back pain because of that! Below the carpet a lot of dust and in the walls! Limited menu for meals at the restaurant !
May 2024
Bob
solo traveller
9.0
An upgrade was offered to a bigger room which was super. Great bathroom and shower. The staff throughout the hotel were friendly, the bar and cafe staff got to know my favourite drinks quickly. The Sotherly host was very friendly and helpful.
The noise of sirens on the roads through the night was disturbing. Other than that, can't fault it.
May 2024
Ford
solo traveller
8.0
overall, the room was cleaned. The hotel was nice and conveniently located to my meeting.
The elevator takes too long
May 2024
Brittanee
solo traveller
3.0
The property outside was beautiful and the location was perfect. The staff also was very sweet and professional!
The rooms was outdated, smelled, small, and not worth the price. Definitely not what I’m used to and won’t be back which is unfortunate because it has so much potential.
May 2024
Roger
review category business travellers
9.0
I chose The Whitehall because I need a downtown hotel and it seemed to offer better VFM than other hotels. I was very pleased with the hotel the staff were very well trained and efficient. My room was very spacious and well appointed. I had breakfast at Edgar's Hermano at the Hotel every morning. It was excellent.
May 2024
Jacqui
young couple
8.0
Bed was super comfy. Location for getting out and about was great. Breakfast and female staff member who made the best coffee was great. Really enjoyed the outdoor bar on the Friday night, cocktails were great and the food was amazing, totally intended eating and drinking here again. We were expecting a parcel to be delivered to the hotel and unfortunately it arrived after we had gone back to Scotland. We had spoken with John and another member of front desk staff who assured us they would take parcel and contact us to arrange delivery back to UK and we would arrange payment etc. Unfortunately after we had left I heard nothing from the hotel. I emailed John Flores and received no reply, I emailed reception no reply, so this was very disappointing, after being advised they would look after this for us. However I called the hotel and had the great fortune to be transferred to the amazing Amy Nguyen, she was absolutely fantastic. She arranged the FedEx transportation of our parcel, she kept in touch with me for 2 weeks, due to some difficulties with FedEx and the parcel. She is an absolute credit to this hotel and the main reason for the top review on staff and hotel. She went over and above and deserves recognition for her help. So once again Amy, thank you so much.
After enjoying an evening in the outdoor bar on the Friday, we were excited to eat here again, but it was closed on the Sat, Sun night which was very disappointing. There was a power cut on the Sunday night which led to us waking up on the Monday with no power in the hotel, no emergency lights in corridor, had to use phone to guide ourselves out of the room, spent the day at the space centre, back to the hotel about 5pm only to find power still out and we had to transfer hotel on our last night, not ideal, but out of hotels control I guess.
May 2024
Angela
young couple
10.0
Great pool area! Attentive staff
May 2024
Shameka
group
9.0
The complimentary breakfast that gave you choices was nice. The outside bar was very convenient and beautiful. Hotel was within walking distance of a good amount of attractions. Beautiful rooms with antique preserved fixtures in the bathrooms. Everyone was nice and it was very clean.
Everything was perfect.
May 2024
Olaru
young couple
4.0
Not a us Normal breakfast
The pool was closed and nothing said as we booked
May 2024
Joshua
Traveling as Couple
2.0
Staff was EXTREMELY friendly
Large groups of people staying at the hotel were loud, trashy, classless individuals lacking self-awareness, left garbage, and walked down the hall at 2 am blaring music. Monopoly on the valet parking was also ridiculous, the elevators need to be upgraded
May 2024
Ajani
review category business travellers
10.0
The room was wonderfulEverthing
Everthing
May 2024
Juan
Solo Traveler
10.0
The room was very spacious, the staff was very nice.
I was charged more than just a two night deposit! Should've been charged $100 not $220!!
June 2024
Ellis
young couple
10.0
The property is downtown so it is near restaurants, shops and not far from other parts of the downtown areas that visitors and locals like to go to.
Nothing
June 2024
Christine
with friends
7.0
The staff was friendly and the restaurant was tasty with good coffee options. The towels provided by the pool were convenient. The front desk texted us to check in making it easy to ask for extra pillows/blankets etc.
Our room initially didn’t have a fridge, but they did bring one to our room after being asked. I wish I had known previously that the hotel was valet only so I could prepare accordingly. It would be nice to have a self-park option.
June 2024
Mary
group
10.0
The complimentary breakfast was great and the staff was very attentive. I would definitely stay at this location again.
Everything was great. I wouldn’t change anything. Check in and check out was very easy.
June 2024
Inez
young couple
4.0
Bed was comfortable and breakfast you can order anything off the menu.
We booked for our anniversary and because there was a pool. When we arrived pool was green and unable to enjoy, no compensation was given
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