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Hotel Indigo Los Angeles Downtown By IHG

899 Francisco Street | Los Angeles, CALIFORNIA 90017, US
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Hotel Indigo Los Angeles Downtown By IHG - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Los Angeles
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi

Hotel Indigo Los Angeles Downtown By IHG - Los Angeles

Comfortable Accommodations Hotel Indigo Los Angeles Downtown by IHG in Los Angeles offers rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free WiFi, and modern amenities. Exceptional Facilities Guests can enjoy a swimming pool with a view, fitness center, sun terrace, restaurant, bar, and lounge.

Additional facilities include a pool bar, coffee shop, outdoor seating area, and picnic spots. Dining Experience The modern, family-friendly restaurant serves American, Mexican, Asian, and international cuisines. Breakfast options include local specialties, vegetarian, gluten-free, and dairy-free choices.

Prime Location Located in the city center, the hotel is a short walk from Microsoft Theater and Crypto.com Arena. Nearby attractions include the Los Angeles Convention Center and California Plaza.

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Rooms Types
Standard Queen Room with Two Queen Beds room in Hotel Indigo Los Angeles Downtown By IHG
Room Details
Standard Queen Room with Two Queen Beds
2 large double beds 31.59m² Type: Double
Internet facilities Bathtub Infinity Pool Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Refrigerator Desk Toothbrush Shared bathroom Free toiletries DVD player Socket near the bed Microwave Feather pillow Non-feather pillow Hypoallergenic pillow Inner courtyard view Quiet street view Extra long beds (> 6.5 ft) Walk-in closet Fire extinguisher Kitchen Privacy curtain Window Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free spa access Free gym access Complimentary access to conference room/business areas Access to private pool Oven Toaster Bidet iPad Game console - Xbox 360 Game console - PS2 Game console - PS3 Game console - Nintendo Wii Ocean view Additional bathroom Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Walk-in shower

Select dates to see prices

Standard Room room in Hotel Indigo Los Angeles Downtown By IHG
Room Details
Standard Room
1 extra-large double bed / 2 large double beds 32.52m² Type: Double
Internet facilities Bathtub Infinity Pool Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Refrigerator Desk Toothbrush Shared bathroom Free toiletries DVD player Socket near the bed Microwave Feather pillow Non-feather pillow Hypoallergenic pillow Inner courtyard view Quiet street view Extra long beds (> 6.5 ft) Walk-in closet Fire extinguisher Kitchen Privacy curtain Window Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free spa access Free gym access Complimentary access to conference room/business areas Access to private pool Oven Toaster Bidet iPad Game console - Xbox 360 Game console - PS2 Game console - PS3 Game console - Nintendo Wii Ocean view Additional bathroom Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Walk-in shower

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Premium Room room in Hotel Indigo Los Angeles Downtown By IHG
Room Details
Premium Room
2 single beds / 1 double bed 32.52m² Type: Double
Internet facilities Bathtub Infinity Pool Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Refrigerator Desk Toothbrush Shared bathroom Free toiletries DVD player Socket near the bed Microwave Feather pillow Non-feather pillow Hypoallergenic pillow Inner courtyard view Quiet street view Extra long beds (> 6.5 ft) Walk-in closet Fire extinguisher Kitchen Privacy curtain Window Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free spa access Free gym access Complimentary access to conference room/business areas Access to private pool Oven Toaster Bidet iPad Game console - Xbox 360 Game console - PS2 Game console - PS3 Game console - Nintendo Wii Ocean view Additional bathroom Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Walk-in shower

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King Suite with City View room in Hotel Indigo Los Angeles Downtown By IHG
Room Details
King Suite with City View
1 extra-large double bed 31.59m² Type: Suite
Internet facilities Bathtub Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom Free toiletries DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Toaster Bidet iPad Game console - Xbox 360 Game console - PS2 Game console - PS3 Game console - Nintendo Wii Ocean view Additional bathroom Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Walk-in shower Infinity Pool Toothbrush Socket near the bed Feather pillow Non-feather pillow Hypoallergenic pillow Inner courtyard view Quiet street view Streaming service (like Netflix) Fire extinguisher Privacy curtain Window Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Carbon monoxide sources Complimentary afternoon snacks and drinks in the executive lounge Free spa access Free gym access Complimentary access to conference room/business areas Access to private pool

Select dates to see prices

Guest Score and Reviews
8.4 /10

V. good

1146 Reviews

Cleanliness
9.1
Facilities
8.1
Location
9.0
Service
8.0

Stephanie

with friends

10.0

The hotel has very appealing interior decoration, when can see thought and consideration went into it. Staff always tried to be helpful, the room was clean, the bed was very comfortable as well as the pillows, and the pool party hosted on Saturday afternoon was a blast.

June 2024

Juliatag86

young couple

3.0

The room itself was comfortable. Nice sized shower and bed.

I booked this hotel for my birthday and told the front desk staff every time I called (I called 3 times trying to secure early check-in which was a disaster) that I booked it because I wanted to enjoy their roof top pool. When we arrived, we learned that they were hosting a big party at the pool (the pool is very small), there were no chairs left and no sitting space in the sun. We went back to our room and called the front desk to ask if we could arrange for late check-out so we could enjoy the pool the next day. They said they couldn't guarantee it, and if they could, they would charge us $45 for late check out. This was all after their customer service talked me into signing up for their IHG rewards program so I could easily secure early check-in, late check-out, and collect points (which I learned I was also not eligible for because I booked through a 3rd party).

June 2024

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Room service available
Room Service
Air Conditioning
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Entertainment Services
Bowling
Nightclub/DJ
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Poolside Bar
Alternative Meal Arrangement
Vending Machine
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Sterilizing Equipment
Professional Cleaning Services
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Chinese [Mandarin]
Spanish
Media & Technology
Mobile App For Room Service
Free Wi-Fi
Outdoor Recreation
Golf Course
Outdoor Recreational Features
Hiking
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Ironing Amenities
Kitchenware
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Grocery Delivery
Concierge Services
Designated Smoking Area
Invoices
Doorman
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Swimming & Soaking
Pool With View
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
Taxi Service
On-site Parking
Electric Vehicle Charging Station
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible on site (reservation is not needed) and costs USD 54 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Property Surroundings

899 Francisco Street | Los Angeles, CALIFORNIA 90017, US

Famous

Historical

Park & Beaches

Closest Airports

Hotel Indigo Los Angeles Downtown By IHG FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Activities & Things to do
Entertainment Services
Bowling
Nightclub/DJ
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
Poolside Bar
Alternative Meal Arrangement
Vending Machine
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Sterilizing Equipment
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Chinese [Mandarin]
Spanish
Media & Technology
Mobile App For Room Service
Free Wi-Fi
Outdoor Recreation
Golf Course
Outdoor Recreational Features
Hiking
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Air Conditioning
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Ironing Amenities
Kitchenware
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Cashless Payment Available
Grocery Delivery
Concierge Services
Designated Smoking Area
Invoices
Doorman
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Tour Services
Swimming & Soaking
Pool With View
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
Taxi Service
On-site Parking
Electric Vehicle Charging Station
Car Rental Available
Health Services
First Aid Kit Available
Access To Health Care Professionals
Temperature Check For Guests And Staff
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.4 /10

V. good

1146 Reviews

Cleanliness
9.1
Facilities
8.1
Location
9.0
Service
8.0

Stephanie

with friends

10.0

The hotel has very appealing interior decoration, when can see thought and consideration went into it. Staff always tried to be helpful, the room was clean, the bed was very comfortable as well as the pillows, and the pool party hosted on Saturday afternoon was a blast.

June 2024

Juliatag86

young couple

3.0

The room itself was comfortable. Nice sized shower and bed.

I booked this hotel for my birthday and told the front desk staff every time I called (I called 3 times trying to secure early check-in which was a disaster) that I booked it because I wanted to enjoy their roof top pool. When we arrived, we learned that they were hosting a big party at the pool (the pool is very small), there were no chairs left and no sitting space in the sun. We went back to our room and called the front desk to ask if we could arrange for late check-out so we could enjoy the pool the next day. They said they couldn't guarantee it, and if they could, they would charge us $45 for late check out. This was all after their customer service talked me into signing up for their IHG rewards program so I could easily secure early check-in, late check-out, and collect points (which I learned I was also not eligible for because I booked through a 3rd party).

June 2024

Rhonda

group

9.0

Location to crypto arena

The air conditioning in room did not work very well and the furniture was dirty and ripped

June 2024

Zabrina

family with young children

10.0

The room was clean and comfortable. The hotel was able to accomodate me at check-in and provided a room that had two queen beds. When I requested items staff responded quickly and they were very polite.

It was nice that the hotel had a convenience store in the lobby to purchase snacks and drinks but they were a bit expensive. A bottle of water was $6.

June 2024

Theresa

family with young children

3.0

Location was nice, the room also had a nice restroom

Price, cleanliness, staff.

June 2024

Deshaun

solo traveller

9.0

The room and space was gorgeous!

Wish there were more food options around me!

June 2024

Cynthia

family with young children

10.0

Beautiful property, very clean. Nice pool area

June 2024

Thomas

review category business travellers

9.0

The room was great. Location was good. The front desk team were terrific, very accommodating.

Food was a bit expensive for the quality. The lack of coffee after 9AM was concerning. The front/side of the hotel was the worst part of the stay. Drugs being used/sold was alarming, didn't feel safe walking around outside the property.

June 2024

Kayla

young couple

10.0

Staff were very nice, he was so helpful with our checking in. Gave us a great room with a corner skyline view.

June 2024

Jean

family with young children

9.0

I loved the art deco feel of the hotel. I felt safe and secure. We only stopped for a night in our travels across the country. The price we got thru booking.com made it acceptable 50$ for valet parking but everything is expensive in LA. Everyone working at the hotel was very nice and I would stay there again.

June 2024

Carey

young couple

10.0

Everything !

N/A

July 2024

Ron

young couple

9.0

Very clean no problems here

Did not have a dislike

July 2024

Diana

family with young children

7.0

The in-room dinning was great.

The rooms need updating.

July 2024

Marleen

young couple

10.0

I loved everything about the property. It was updated. It was nice. It was clean

I didn’t like they didn’t have a microwave in the room, but it was OK because the staff was very friendly

July 2024

Barbara

family with young children

5.0

Decoration and story of design - although lobby wasn’t very clean.

Area absolutely awful. There’s an Indigo hotel where I live and I stayed in one in Paris. This hotel was nothing even close to the Paris one which was really disappointing. Staff at check in absolutely awful.

July 2024

Cecilia

family with young children

8.0

Fun hotel, fancy and posh. Good pool, good restaurants. People were super nice! The pool was great!!

Valet parking was $60! The bar in the top floor was more like a dance club.

July 2024

Donna

family with young children

10.0

The location was perfect. Near restaurants and convention center. Had a pool and fitness center. The front desk was friendly and helpful.

Nothing

July 2024

Joei

family with young children

6.0

The hotel is near the Peacock Theater, LA Live, and the convention center. The housekeeping did an amazing job; the room was comfy, and I had a nice view on the 18th floor.

At night, the fire alarm went off in my room. There was smoke in the hallway. When we tried to exit, the doors to the hallway next to the elevator were closed and blocked. The fire alarm is going off, and a huge camera and a crew are blocking the exit. As we tried to exit, I was questioned if I was a guest, and only after I said yes was I let through to pass. I had to squeeze through the door, the camera crew, and their equipment. When I finally reached the front desk, I asked them about the fire alarm; they said it was okay. Then I told them about the blocked hallway, and they dismissed the inconvenience. A manager resolved the issue by the time we returned to the hotel. So, if you're looking for a hotel to stay and relax, this is not the place. I would never return because guest are not a top priority over their filming studio hotel.

July 2024

Sheri

young couple

9.0

Location. Clean, beautiful property.

A little loud

July 2024

Philomena

with friends

8.0

The staff was friendly and helpful. Room was clean.

No shower curtain in room and only 1 trashcan in whole room.

July 2024

Louis

family with young children

9.0

The property was in a great location and it had a nice ambience.

I had a nice ambience. And the staff was pretty cool.

August 2024

Tracy

solo traveller

10.0

Nice ambiance

Very busy. Did not have long wait to check in but stood in line to check in. Staff offered seating after a few minutes. There was some type of protesting going on in front of the hotel

August 2024

Rivoshni

family with young children

7.0

Location and staff were very friendly and polite.

Flooring in hotel room near bathroom were black in color due to wood rooting from bathroom water. Additionally floors in hotel were not mopped regularly so it is not advisable to walk barefoot in rooms.

August 2024

Sunari

family with young children

8.0

Staff was super nice and accommodating

Didn’t have the room I booked for on booking.com. However, they provided great compensations and solutions for the miss.

August 2024

Nazarchuk

young couple

9.0

Hotel very nice I recommend!)

August 2024

Nancy

family with young children

8.0

It had a unique decor, not just the same old beige everywhere. The restaurant was a good one. The first morning I heard drilling at 9 AM, which is OK for a lot of people but too early for me so they moved me to another room which was really nice, and then upgrade at that.

There was one day that I came back a little too early ~2:08 pm and they had not cleaned our room, so I made lot of effort to get it cleaned. I tried to leave again on time so they can get to it. I made 7-8 calls or contacts (called 3 times on the room phone, which seemed to not be working, talked to a couple of the housekeepers, but they were not assigned to my room so that’s fine, then call a couple of times on my cell phone), left again, and they had not cleaned it again. The person I spoke to the first time got the housekeeper schedule wrong so I didn’t rush back out the door the first time, even though I could have. So later I was informed that the housekeepers left. It was kind of upsetting, but they did bring me some towels, and that did help.

August 2024

Fidel

young couple

7.0

Check-in staff. Comfortable beds and pillows. Large bathrooms.

Nobody helped with the bags upon our arrival. Hallway carpets were a bit dirty. A bit scary to go around at night in the vicinity of the hotel. Fitness center was a bit small.

August 2024

Huynh

family with young children

10.0

The hotel was within walking distance to everything we wanted to do. While the location isn't perfect, the views at the top were spectacular. The room was well maintained, the beds were comfortable. Very friendly, attentive, and helpful staff.

The pool & area is small.

August 2024

Heather

group

8.0

Breakfast was great. The hotel staff were helpful. I loved the decor. Room was very clean and comfortable. Excellent location and I would stay here again.

The restaurant had very poor service and we were charged 20% gratuity for only 4 people. The food was delicious though.

August 2024

Richard

with friends

8.0

The location was great! A short lift ride to old town, BMO stadium, Santa Monica & Venice beaches. The staff are very pleasant and helpful. The rooms were clean and comfortable.

The only negative was the food which was pretty awful and extremely overpriced as were the drinks.

August 2024

Raw

young couple

10.0

Had a problem with the price of the room I booked the room at booking .com when I get there, they charge me more than what I booked the room for online and I was very upset about that so that didn’t make me happy for sure

The room and the location is nice. It’s clean.

August 2024

Evelyn

family with young children

10.0

Everything was well taken care of

August 2024

Gerardo

family with young children

10.0

Great atmosphere and friendly staff. Quick services and prime location. Truly a great bargain.

September 2024

Marc

with friends

8.0

It was clean and quiet

A lot of hidden prices.

September 2024

Elvira

solo traveller

9.0

Lobby,bar, room

Speakers were down( music in the lobby/bar would be nice)

September 2024

Jesus

family with young children

2.0

The breakfast was good Clean rooms Good beds

I don’t like the smell to mariaguana outside the building, I have my baby I don’t want her to smell that, for me it’s very respectful, and when I arrives smell a lot mariguana And when I order food I get charge for Food Two coffee Tax Other Service So I don’t understand “other

September 2024

Felicia

solo traveller

9.0

Really nice Hotel.

Property was nice, clean and pretty.

September 2024

Bader

with friends

10.0

Every thing except the cost of the parking

The thing that I didn’t like is the parking because it’s paid and costs $59 per day.

September 2024

Charles

young couple

6.0

I've stayed here for years during trips to LA and love this hotel's location (2 blocks from 110 entrance ramps) which seems to put it a short, 15-20 minute drive from wherever I want to go. Large rooms/bathrooms are also a big plus at this mid-tier price point.

My room was definitely looking worse for wear this trip and it may be time for an overall refresh at this Indigo location. Noticeable wear marks on the floor, the ghosts of stains on the sofa that cleaning can no longer fully remove, the "leather" base of the bed was torn up in a few spots with the white cushioned filling beneath it popping out, a creaky and wobbly desk chair. Also, I was charged nightly for a series of taxes and fees that I had already paid through Booking.com, and while the hotel did issue a prompt refund later, I had to send them a copy of my hotel receipt, my Booking.com contract and an explanation that justified how I had been overcharged. This all takes time and they should just get the billing right in the first place--especially when I've pre-paid my stay!

September 2024

Gilberto

group

9.0

All, staff was great. Good breakfast and valet. Perfect to stop by couple of days on a road trip.

September 2024

Sandeep

young couple

10.0

ROOM VERY CLEAN AND LOCATION IS GREAT CLOSE TO SHOPPING CENTER .

September 2024

Madisen

young couple

1.0

The location was decent

Hot water and AC did not work in our room

September 2024

Tiffany

family with young children

10.0

The property itself was amazing! ALL of the staff (every dept) was absolutely amazing. Giuseppe at the front desk, Hec at valet, the bartenders, cleaning staff, servers, ALL. We would def stay again. I am in fact a regular degular patron but they didn’t make me feel like one.

Outside on the corner of the location there was a group of males soliciting (donations) but when I declined they didn’t bother again but at first encounter it felt uncomfortable.

September 2024

Yoncalla

family with young children

7.0

Very good breakfast

Very expensive

September 2024

Andreas

young couple

7.0

The hotel was good. The staff was friendly.

Unfortunately there was a construction site at the pool. Sometimes there was no hot water in the bathroom, only warm water.

September 2024

Hidalia

family with young children

10.0

I liked the bathroom interior

September 2024

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