The Meridian Hotel by At Mine Hospitality - Miami Beach
The Meridian Hotel is set in Miami Beach, 1969 feet from Ocean Drive and 2297 feet from Art Deco Historic District. Guests can enjoy the on-site bar. The rooms are equipped with a flat-screen TV with cable channels.
Every room includes a private bathroom. Extras include free toiletries and a hairdryer. This hotel also features free WiFi.
Lincoln Road is 1.1 mi from The Meridian Hotel, while Miami Beach Convention Center is 1.4 mi away.
The nearest airport is Miami International Airport, 8.7 mi from the property.
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7.8/10
Good
381 Reviews
Room was clean, cleaning staff helpful and friendly
Queen Room (Self Check-in with Virtual Front Desk)
1 large double bed
24.15mยฒ
Type: Double
Internet facilities
Bathtub
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
DVD player
Microwave
Extra long beds (> 6.5 ft)
Toaster
Barbecue
Lake view
Additional bathroom
Drying rack for clothing
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Queen Room (Self Check-in with Virtual Front Desk)
1 large double bed
24.15mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
DVD player
Microwave
Extra long beds (> 6.5 ft)
Toaster
Barbecue
Lake view
Additional bathroom
Drying rack for clothing
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
This guestroom features a 40-inch flat-screen TV, ironing facilities, and an en suite safe. The private bathroom comes equipped with a hairdryer and illuminated mirror.
Room Details
King Room (Self Check-in with Virtual Front Desk)
1 extra-large double bed
24.15mยฒ
Type: Double
Internet facilities
Bathtub
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Toaster
Barbecue
Lake view
Additional bathroom
Drying rack for clothing
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
King Room (Self Check-in with Virtual Front Desk)
1 extra-large double bed
24.15mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Toaster
Barbecue
Lake view
Additional bathroom
Drying rack for clothing
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
This guestroom features a 48-inch flat-screen TV, ironing facilities, and an en suite safe. The private bathroom comes equipped with a hairdryer and illuminated mirror.
Please note that some rooms in this room type offer mobility and hearing accessible rooms with roll-in showers. Contact property for details.
Room Details
Double Room with Balcony (Self Check-in with Virtual Front Desk)
2 double beds
33.45mยฒ
Type: Double
Internet facilities
Bathtub
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Suit press
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Toaster
Barbecue
Lake view
Additional bathroom
Drying rack for clothing
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Double Room with Balcony (Self Check-in with Virtual Front Desk)
2 double beds
33.45mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Suit press
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Toaster
Barbecue
Lake view
Additional bathroom
Drying rack for clothing
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a wardrobe, a flat-screen TV and a balcony. The unit offers 2 beds.
Room Details
Double Room (Self Check-in with Virtual Front Desk)
2 double beds
33.45mยฒ
Type: Quadruple
Internet facilities
Bathtub
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Toaster
Barbecue
Lake view
Additional bathroom
Drying rack for clothing
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Select dates to see prices
Double Room (Self Check-in with Virtual Front Desk)
2 double beds
33.45mยฒ
Has window
Type: Quadruple
Room all facilities
Internet facilities
Bathtub
Telephone
Hairdryer
Wake-up service/Alarm clock
Kitchenette
Desk
Shared bathroom
DVD player
Microwave
Extra long beds (> 6.5 ft)
Toaster
Barbecue
Lake view
Additional bathroom
Drying rack for clothing
Books, DVDs or music for children
Adapted bath
Roll-in shower
Infinity Pool
Bottle of water
Toothbrush
Inner courtyard view
Fire extinguisher
Key access
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Complimentary afternoon snacks and drinks in the executive lounge
Free gym access
Complimentary access to conference room/business areas
Access to private pool
Room Description:
The quadruple room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Guest Score and Reviews
7.8/10
Good
381 Reviews
Cleanliness
7.3
Facilities
7.4
Location
7.3
Service
8.2
J&g
Family with Young Children
8.0
Room was clean, cleaning staff helpful and friendly
Reception staff friendly but very slow. If you don't need any help it's good. I tried messaging and emailing before my stay but was frustrated by no reply. Once at the hotel, I can see why
August 2023
Andres
Traveling as Couple
9.0
The property is very well located and Luis at the front desk was Amazing!! He took care of us and provided superb customer service. Cheers Luis !!
Andres From Argentina
You have to request houskeeping with 24 hs in advance to clean the room
August 2023
Services & Facilities
Most popular facilities
Wheelchair accessible
Pets Allowed
Pets allowed (charges may apply)
Shared lounge/TV area
Free Wi-Fi
Air Conditioning
Family Rooms
Swimming Pool
Beachfront
More Amenities
Accessibility
Facilities For Disabled Guests Available
Accessible Toilet
Audible Alarm
Wheelchair Accessible
Food & Drinks
Bar
General
Pets Allowed
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Contactless Check-in/out
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Professional Cleaning Services
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Outdoor Recreation
Sun Deck
Room Amenities
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Invoices
Swimming & Soaking
Swimming Pool
Beachfront
Outdoor Pool
Transportation
Parking Available (charges May Apply)
Electric Vehicle Charging Station
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 16:00
Check-out:before 11:00
Front Desk Hours: 24/7
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is needed) and costs USD 47 per day.
Pets
Pets are allowed on request. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Check-in begins at 16:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Sanford L Ziff Jewish Museum, Sanford L Ziff Jewish Museum of Florida, Tamiami Shopping Center, South Shore Park (historical), Joe's Stone Crab, Ocean Drive, Pier Park (historical), Wolfsonian Museum, Art-deco District, Miami Design Preservation League and others.
The Hotel offers Outdoor pool.
Yes, guests have enjoy Outdoor pool .
Yes, Pets Allowed, , but it's always best to call ahead to confirm.
Staff Follow All Safety Protocols As Directed By Local Authorities
Contactless Check-in/out
Daily Disinfection
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Professional Cleaning Services
Media & Technology
Shared Lounge/TV Area
Free Wi-Fi
Outdoor Recreation
Sun Deck
Room Amenities
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Outdoor Furniture
Family Rooms
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Cashless Payment Available
Invoices
Swimming & Soaking
Swimming Pool
Beachfront
Outdoor Pool
Transportation
Parking Available (charges May Apply)
Electric Vehicle Charging Station
All Guest Score and Reviews
7.8/10
Good
381 Reviews
Cleanliness
7.3
Facilities
7.4
Location
7.3
Service
8.2
J&g
Family with Young Children
8.0
Room was clean, cleaning staff helpful and friendly
Reception staff friendly but very slow. If you don't need any help it's good. I tried messaging and emailing before my stay but was frustrated by no reply. Once at the hotel, I can see why
August 2023
Andres
Traveling as Couple
9.0
The property is very well located and Luis at the front desk was Amazing!! He took care of us and provided superb customer service. Cheers Luis !!
Andres From Argentina
You have to request houskeeping with 24 hs in advance to clean the room
August 2023
Claudie
Traveling as Couple
8.0
Location was excellent blocks away from beach and ocean strip, staff was friendly, room was very clean. Good atmosphere overall. Small bar on premises open late hours to socialize.
Most of the staff didn't speak fluent English made it hard to communicate however they did their best to. Small ants around the bathroom sink. They sprayed but it didn't help they kept showing up. Balcony was very small not alot of room to sit and it faced an noisy alleyway. Valet parking wasn't on premises you had to wait 20 to 30 mins to get your car.
September 2023
Bahiya
Solo Traveler
8.0
The location, the aesthetic of the hotel
The pool area was very slippery when wet as well as all the other outside areas.
September 2023
James
10.0
Great location near the beach, staff were friendly and the room was very clean!
Bar was meant to be open but shut over an hour early when there was numerous people wanting to go in
October 2023
Christine
Solo Traveler
9.0
I love the quiet location in a more residential area of South Beach, yet still close enough to all the major destinations. The pool, outside lounge area and minibar are all nice places to hangout. I appreciate the in room coffee machine as well. The front desk agent who checked me in was very personable.
The room did not have any type of view, and the lighting was a bit bad because of this. The noise from the hallway is very loud inside the room, however they supply earplugs so I assume they are aware of this situation.
October 2023
Jean
family with young children
7.0
Itโs clean lines & great location.
There was nowhere to store luggage at reception. Fortunately we had friends already staying there & they were in the next room to ours so we were able to store our luggage there. We were in that room waiting to go out when we were notified that our room was ready, in spite of previously being told that we could move our luggage from our friendโs room & into ours & then check in on our room on our way out, they insisted that we go down 4 floors to reception before we could put our luggage in our room. At the weekends, rooms overlooking the pool were v noisy late into the night even on the 4th floor, because of the hotel bar.
November 2023
Wade
young couple
8.0
Staff was great. Room was very simple and clean.
November 2023
Dino
solo traveller
8.0
Nice room with balcony, little noisy due proximity to the main avenue, very friendly hotel, nice cafe at entrance, nice shower and bed. No complains.
Everything was great, not complains at all.
November 2023
Jason
young couple
6.0
Location; decor; breakfast cafe
Did not clean room without active request; chill room not open; coffee and tea unavailable; rooms small
November 2023
Robert
young couple
7.0
Pretty good rooms and clean to a high standard, beds were pretty comfortable. Excellent location being a 10 minute walk from south beach. Provide a free lounger per room on the beach.
Cleaners never checked in with our rooms at all until we left, but staff were nice and happy to provide more towels, and we had spare toilet roll etc. The air con wasn't too noisy, however the mini fridge was too noisy so I unplugged it at night. Multiple times there was noise disruption, e.g. banging or slamming of doors. They did provide earplugs though but clearly it could do with better sound protection. There are USB sockets near the bed however plug sockets could be more spaced apart. The shower head is fixed in place, would have preferred a power shower.
November 2023
Mark
family with young children
8.0
Comfortable bed, large shower, clean, good location. Did the job.
Room was a bit too minimalistic, no pictures or other decor. Could have done with a chair.
December 2023
Barbara
review category business travellers
10.0
Location and staff.. a wonderful stay
Nothing, liked it all
December 2023
Charlotte
young couple
9.0
Allowed us to check in early.
Clean spacious modern room.
Great aircon
Great location short walk to beach
Nothing
December 2023
Lucas
young couple
5.0
Location was convenient to move around the city and Ocean Drive.
The coffee from the kittle coffee shop inside the hotel was great
Staff were helpful and kind (the ones that spoke english, most of staff did not speak english)
We were not made aware that you need to book the cleaning services in order for your room to be cleaned. Therefore our room was not cleaned for 2 days until we figured this out on our own.
The check-in was delayed by 3 hours.
The card reader on our room door was broken and it took the staff 1 full day to fix it, creating huge inconvenience every time we wanted in or out of the room.
Staff were helpful, but most of them barely spoke english, communication was an issue.
There was a humidity odour present in the corridors.
The pool is nothing like the pictures, it is significantly smaller, closer to a size of a bathtub.
There is no water in the mini fridge of the room and after 17:00 you can not purchase water in reception. They offer tap water which we were not keen on having.
The soundproof design of the rooms is very poor. We could hear every conversation and activity of the guests in the room next to us and even above us.
Overall, for a 4 star hotel and the amount paid, this hotel is lacking basic facilities and services. Would not recommend.
December 2023
Hayley
family with young children
3.0
Great location, modern and large room with simple amenities and decor. Pool was tiny and the chill room had nothing useful such as a microwave, fridge or tea and coffee making facilities.
Unfortunately the service was appalling. The hotel had the opportunity to be great but reading previous reviews ours would be aligned. It felt that the front office staff just didnโt care, perhaps worn out by poor feedback and lack of support. When I asked for the room to be serviced (which I still think is strange for such an expensive hotel) I was told I need to request a clean the day prior although this was not informed at anytime. I had to ask for more towels after 3 nights and was met with the reply โwe have none on premiseโ so I asked 4 times between 9am and 6pm. Other guests and I discussed this, we just couldnโt believe that staff seemed put out by a request for towels. Many items in room broken - lights, hairdryer, lamp, TV. Checkin was not ready by 4pm although we were given a bottle of Prosecco. On the final day we requested storage of luggage and this seemed to be a big hassle for the front office staff who โhad to find spaceโ and I had to carry the bags there myself. This stay was an example of the little things making a big difference, review feedback being ignored and staff not being motivated to bring the best experience to their guests. We travel often and understand staff shortages pand busy times but this was more a lack of care and attention, it makes me sad that holiday experiences are ruined by such simple oversights and minor details. Interestingly we seemed to see staff going through reviews or interviews by managmrnt while we where there but the female manager saw me many times and didnโt ask a guest โwhat was your experience? What could we do better?โ. These are not insurmountable issues. Care and attention could make this holiday great.
December 2023
Yom
young couple
6.0
The location was good and the staff were extremely friendly.
I will start off by saying I stayed at the hotel in the middle of a terrible storm in Miami.
- That being said, there was work going on in the lobby and it made getting around annoying.
- The UX was off, you went through the lobby to go through some apartments to get on a lift and end up upstairs, outside. I also found the doors weren't very secure, I opened my door from the outside even though it was locked on the inside.
- The heating wasn't strong enough, I get that it's Miami but when it does get cold you need adequate heating.
- There was no iron, just a small hand held steamer and if you're like me and ironing your clothes are important, this really hit wrong.
the tea and coffee facilities were very basic.
- The options for food were basic and the mini bar didn't feel welcoming.
January 2024
Zagnibeda
young couple
6.0
The location is excellent โ 10 min from the beach and the restaurants.
The hotel provides complimentary beach towels and beach chairs on the 5th Street beach.
The information should be added to the hotel description:
* This hotel is not four stars. It is between two and three stars (No glasses, only two small paper coffee cups, no premium amenities, very tiny pool, no complimentary water and mini bar, no breakfast, etc.).
* The housekeeping service is provided on-demand only.
* A hotel room has no wardrobes, closets, or dressers. There is no storage space for clothes at all.
* The extra price for a pet is 50$ per night.
* The hotel offers complimentary beach chairs (their partners) but does not provide an umbrella. It would be about an extra 20 USD per day.
January 2024
Harris
young couple
8.0
Nice room. Very scenic. Good price.
Asked front desk to call us a cab and he called us a luxury car service. Which I believe cost more then a normal yellow cab would of.
January 2024
Maria
young couple
5.0
Hotel staff was very friendly and nice to deal with, great experience!
Facilities are very dated and would benefit from some love and repair! Even getting the door open is a struggle, AC filters need replacing(warning on the thermostat). Cleanliness was questionable as well. Overall donโt think this is a 4 stars deal
January 2024
Francisco
young couple
8.0
We really liked the location, the size of the room and how friendly the staff was.
The Cleaning was not up to my standards and the room did not included housekeeping.
January 2024
Norma
review category business travellers
1.0
nothing mold everywhere
broken elevator and mold
January 2024
Jonas
young couple
1.0
Terrible hotel, false marketing and rude staff.
Terrible hotel, false marketing and rude staff. They advertised a room with a small pool on the pictures and when I checked in - no pool. I requested to check out and get a refund and they refused. On top of that, they then removed the pictures on the Booking page..! I still havenโt gotten my deposit back either?? And the hotel is not responding to my emails.
February 2024
Donna
solo traveller
10.0
The front desk staff were very helpful and friendly, especially Luis.
The pool was icy cold. It would have been nice to have it heated.
February 2024
Reagan
young couple
7.0
Staff were lovely and helpful.
Needs maintenance in some areas.
February 2024
Lawyer
young couple
7.0
Great location to the beach.
The photos make it seem better than what it really is. The rooms were very basic with little amenities example no iron. The fridge didnโt work. We had to request another towel as there was only one when we arrived. The espresso cups were not clean. We stayed here for 4 nights and had to request for our room to be cleaned and all they did was give us two towels.
February 2024
Ulrich
young couple
7.0
Good location at the end of Ocean Drive.
Direct communication with the lobby by sms.
Wifi Signal in room was very poor.
The bar from the hotel was very loud.
March 2024
Linda
solo traveller
9.0
Close to beach, reasonable rates for minimal amenities.
No gym, small pool, balcony door hard to open.
March 2024
Amรฉlie
young couple
8.0
The location
March 2024
Selena
9.0
Location was just close enough to the busy-ness of Ocean Drive and Collins but also quiet enough to get some sleep and relax. Super cute and sleek boutique hotel. Staff were helpful and kind. Really enjoyed having a balcony.
AC didnt ever seem cool enough in the room, probably due to the heat outdoors. No microwave on the premises at all. Pool and chill room closing at 7pm seems just a bit early.
March 2024
Verified Hotel Guest
Traveling as Couple
8.0
Location is nice
Room needs better toiletry. Check in process is slow. needs improvement.
March 2024
Michael
young couple
8.0
Great location. Walk to Ocean Drive in 5 minutes.
Very expensive for a hotel room, but typical for Miami Beach during high season.
March 2024
Fiona
young couple
8.0
The hotel was very clean and stylish. The location is excellent! Staff in general were very pleasant and the hotel also very accommodating with our dog. The room was very spacious. The frequent texts from the reception were very welcome as were the perks like loungers at the beach. The flexibility with late check-out was also very helpful.
The hotel did use single use plastics in the room despite a note saying elsewise on this website (soap, face wipes, cutlery in coffee shop, cups/coffee utensils in room). We opted for a super king room and it felt like the room could have benefitted from another chair as there was almost too much empty space in the room. Staff at reception were unable to answer questions about public transport in Miami.
April 2024
Sebastiano
young couple
9.0
Marlon at the front desk was really helpful and kind.
April 2024
Jackeline
young couple
10.0
Great location
April 2024
Bonadio
young couple
3.0
Breakfast so so ...Position ok
Le pulizie...orribile.
May 2024
Pratak
family with young children
9.0
Great coffee shop in lobby
Close to shop and bars
Bartender in onsite bar very friendly
May 2024
Emma
review category business travellers
8.0
Pool / Cafe / Bar facilities were all great + wifi was solid.
Rooms were a bit on the spartan side. Lighting in the room is not cozy and the lamps with warmer bulbs didnโt work.
May 2024
Christina
young couple
10.0
The location was great. Cute little cafe on site. Mini bar was perfect and the 1/2 price drinks from 5-8pm made it even better!! Really cute hotel and staff were helpful and really nice. They held our bags and they is a bathroom available to change near lobby until your room is ready.
Honestly not a huge deal but bigger , fluffier pillows would be a good addition
May 2024
Steven
young couple
7.0
The hotel was fair. But I booked a four star hotel and thereโs no way this was four star. It was only three. I think booking.com should re evaluate this hotels star rating
Pool, rooms, check in.
May 2024
Silja
young couple
3.0
Only the location.
No beach towels , no towels in the room, no coffee , loud neighbors , dirty bed sheet
May 2024
Anonymous
Solo Traveler
10.0
The room was clean and the staff was nice.
May 2024
Rhonda
solo traveller
10.0
Staff, location
May 2024
Odell
young couple
9.0
the location,super clean,the staff was very professional,my room was awesome,the lobby smelled so good,Axle was an awesome host. The Meridian is my NEW home away from home.
nothingโฆI was highly pleased. I love it there.
May 2024
Stefan
solo traveller
10.0
Third time at the hotel. Great located, the pool was the favorite, Valeria and Luis were exceptional and very helpful. Room upgraded for repetitive guest. All reccomendations
Everything was great
May 2024
Orna
young couple
6.0
The attitude of the reception staff
The attitude is not good for customers who arrive from long flights and wait a long time for the room
Sometimes forget to clean the room
We received compensation for a long wait for the room at the check out two hours late and it became clear to us that we were charged 45$
May 2024
Meri
family with young children
8.0
room and location
not that clean
May 2024
Marisa
young couple
10.0
The barista at the coffee/pastry shop was absolutely amazing. Super sweet and friendly! Will definitely be back soon!
June 2024
Carol
young couple
10.0
Cleanliness and location
Nothing, loved all of it!!
June 2024
William
family with young children
5.0
The location
Small pool what it was publish on booking is not accurate on the rooms
June 2024
Brittany
group
2.0
The location.
-Upon checkin Sheets, pillows, and comforter had bodily fluid stains located on them
-one of the beds was broken
-the door was broke
-water pressure in the shower was horrible
After waiting 2 days they finally changed our room to a room that still had trash from the previous people who checked out.
- None of the outlets worked
-the refrigerator barely worked
-the sliding glass door wouldnโt lock so we had to constantly worry about being robbed or attacked due to the 1st floor balcony door not locking.
-we didnโt get much assistance from the several employees we were in touch with (I have names and will mention in all my other reviews)
And for the cherry on top I have been charged 3 different $50 charges after my stay with no explanation for why and unable to get ahold of the only people that can assist me at the front desk.
This was a nightmare..
June 2024
Eric
review category business travellers
1.0
Nothing!
Overpriced and scamming is my definition...
The fact my deposit was never returned and when I called you to ask about it I was hung up on!
The price of parking was changed from $25 to $50 right in my face!
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