Courtyard by Marriott New York Manhattan/Midtown East
866 Third Avenue | New York City, NEW YORK 10022, US
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of New York City
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
Courtyard by Marriott New York Manhattan/Midtown East - New York City
This East Midtown Manhattan hotel is 9 minutes' walk from the shops and restaurants of Fifth Avenue. Free Wi-Fi is provided in the lobby. Central Park is 15 minutes' walk away.
A 37-inch flat-screen cable TV, large windows and city views are featured at Courtyard New York Manhattan. A seating area and a large work desk are provided. Room service from nearby restaurants is available.
Several shared seating areas are located on the 12th floor. Concierge services, a fitness center with city views and a business center are also available to guests at Midtown East New York Courtyard. Table 866 is an on-site counter service restaurant that serves breakfast items and Starbucks coffee.
The 53rd Street Subway Station is a 1-minute walk from the hotel and offers easy access to the Empire State Building and Times Square. Saint Patrick's Cathedral is 10 minutes' walk from the property.
Internet facilities
Bathtub
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
Bidet
iPad
Game console - PS3
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Heated pool
Bottle of water
Game console - Xbox One
Childrens' cribs
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Free spa access
Free gym access
Select dates to see prices
King Room
1 extra-large double bed
32.33mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
Bidet
iPad
Game console - PS3
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Heated pool
Bottle of water
Game console - Xbox One
Childrens' cribs
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Free spa access
Free gym access
Room Description:
This room features a seating area, cable TV, and a work desk.
When booking a breakfast included rate, please note that it is for 2 adults and 2 children under 12 years old only.
Room Details
Queen Room with Two Queen Beds
2 large double beds
38.93mยฒ
Type: Family
Internet facilities
Bathtub
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
iPad
Game console - PS3
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Heated pool
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Free spa access
Free gym access
Select dates to see prices
Queen Room with Two Queen Beds
2 large double beds
38.93mยฒ
Has window
Type: Family
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
iPad
Game console - PS3
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Heated pool
Bottle of water
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Free spa access
Free gym access
Room Description:
Located on the 14th floor, this room features a seating area, cable TV, in-room safe, a sofa and a work desk with an adjustable electric outlet.
When booking a breakfast included rate, please note that it is for 2 adults and 2 children only.
Room Details
Corner King Room
1 extra-large double bed
31.68mยฒ
Type: Double
Internet facilities
Bathtub
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
Bidet
iPad
Game console - PS3
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Heated pool
Bottle of water
Game console - Xbox One
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Free spa access
Free gym access
Select dates to see prices
Corner King Room
1 extra-large double bed
31.68mยฒ
Has window
Type: Double
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
Bidet
iPad
Game console - PS3
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Heated pool
Bottle of water
Game console - Xbox One
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Free spa access
Free gym access
Room Description:
Located on the 14th floor or above, this room features cable TV, a refrigerator, an in-room safe, a sofa and a work desk with an adjustable electric outlet.
Room Details
Queen Room with Two Queen Beds and Sofa Bed
1 sofa bed, 2 large double beds
38.09mยฒ
Type: Quadruple
Internet facilities
Bathtub
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
Bidet
iPad
Game console - PS3
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Bottle of water
Game console - Xbox One
Childrens' cribs
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Free spa access
Free gym access
Select dates to see prices
Queen Room with Two Queen Beds and Sofa Bed
1 sofa bed, 2 large double beds
38.09mยฒ
Has window
Type: Quadruple
Room all facilities
Internet facilities
Bathtub
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Refrigerator
Desk
Shared bathroom
Sitting area
Free toiletries
DVD player
Microwave
Dishwasher
Extra long beds (> 6.5 ft)
Walk-in closet
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
Bidet
iPad
Game console - PS3
Game console - Nintendo Wii
Adapted bath
Roll-in shower
Bottle of water
Game console - Xbox One
Childrens' cribs
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Free spa access
Free gym access
Room Description:
Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 3 beds.
Guest Score and Reviews
8.3/10
V. good
1013 Reviews
Cleanliness
9.1
Facilities
8.6
Location
8.0
Service
8.6
Charyl
family with young children
9.0
Excellent location for family
January 2024
Lisa
family with young children
9.0
The location is excellent, coming in from CT via Grand Central Terminal, which is a nice walk away. Rooms were clean and spacious.
The only downside was the mattress, needed a new one.
January 2024
Services & Facilities
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Free Wi-Fi
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Restaurant(s)
Coffee Shop
Food Delivery
Alternative Meal Arrangement
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Kitchenware
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Invoices
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Transportation
Valet Parking (charges May Apply)
Off-Site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 16:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in public areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children from 1 year old to 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Property Surroundings
866 Third Avenue | New York City, NEW YORK 10022, US
Courtyard By Marriott New York Manhattan/Midtown East FAQs
Check-in begins at 16:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are 51st Street IRT Lexington Avenue Line, The Jockey Club, Pace Editions Inc, Sony Wonders Technology Lab/Plaza, Lexington Avenue/59th Street, Bloomingdales, Loveed Associates, Dahesh Museum Of Art, Danese, Tramway Plaza and others.
Courtyard by Marriott New York Manhattan/Midtown East
Featured (3)
Exterior (1)
Rooms (4)
Dining (2)
Public Areas (1)
Other (5)
All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Restaurant(s)
Coffee Shop
Food Delivery
Alternative Meal Arrangement
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Spanish
Media & Technology
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Kitchenware
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Invoices
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Transportation
Valet Parking (charges May Apply)
Off-Site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.3/10
V. good
1013 Reviews
Cleanliness
9.1
Facilities
8.6
Location
8.0
Service
8.6
Charyl
family with young children
9.0
Excellent location for family
January 2024
Lisa
family with young children
9.0
The location is excellent, coming in from CT via Grand Central Terminal, which is a nice walk away. Rooms were clean and spacious.
The only downside was the mattress, needed a new one.
January 2024
Michael
young couple
9.0
Good size room. Friendly staff, helpful front desk, quick to respond to our needs.
It was kind of dark in the room, but with all the lights on it was fine.
January 2024
Janesea
with friends
10.0
The location. The subway was right across the street, easy access, great food places near by.
Nothing. They were really accommodating
January 2024
Deborah
with friends
10.0
everyone was really wonderful (staff)
not enough lighting in room or bathroom
January 2024
Abeer
family with young children
9.0
Location ,big room , great view , clean
No lobby area for waiting
February 2024
Cenderelli
family with young children
1.0
Location was good, room spacious, beds letโs say were comfortable.
NON responsive staff, didnโt answer any of my emails.
One night asked for extra blankets because it was too cold, and they said they could only give me one.. having the room 3 beds and being 5 people in it. I booked โpay at the propertyโ because wanted to pay cash, i told them about that upon arrival. Without asking me they charged it to my credit card.
They donโt care about the guest. Really disappointed
February 2024
Linley
group
4.0
The location was perfect, my family was able to walk to many exciting venues which made the trip very special. We are New Yorker, now living in Florida but we've always wanted to stay at a Marriott in the city to minimize driving and parking.
On arrival, we checked into our room and my wife requested a walk-in style shower but we quickly discovered that the room did not have that feature. After contacting the front desk, we were relocated to a disability room (No one was disabled) to get the requested shower. The above room still did not have what my wife saw on the website and wanted very much. However, we decided NOT to complain and stay with the current room. At bedtime, we quickly realized that both beds were somewhat different in terms of quality. One bed was firm and comfortable, which was great. The second bed was a disaster, old loose with Springs in the middle of the bed. My wife and I could not lay on it for more than 30 min. After contacting the front desk, a maintenance tech showed up to inspect the bed. After a brief inspection, he too agreed that the bed would difficult to sleep on, therefore, he suggested a Mattress Sponge Padding to go on top for a one night trial. My wife was not satisfied with that option so we contacted the front desk again. Moment later, the on shift Manager (Orlando) knocked on our door with better option. It goes without saying that he was very professional with the intent to provide the best customer service and satisfaction possible. At his request, we were escorted to room 2403 which was a great room to accommodate my family. We were happy and excited to get a good night's rest after our travels. Please note: I have a server case of Insomnia, therefore, I need a quiet place to sleep with no interruption because it often takes me hours to fall asleep. Certainly, we were in for the opposite to say the least. Our neighbors to right, possible 2402, stayed up all night long with very loud conversations in every corner of their room as well as next to the window. It almost sounded as if they where outside on a balcony. This went on from 9pm & never slowed down, we heard every plan for the next amongst the laughter.
February 2024
Lawrence
family with young children
8.0
Room was very big which was much appreciated!
Temperature control was a little off.
February 2024
Lioudmila
family with young children
10.0
The room/bathroom felt newly renovated, the bedding and towels are pristine, and the views from the room were nice. The location is within easy walking distance of all midtown sites. The staff were really friendly as opposed to some other Marriotts I stayed at before.
I would also highly recommend "Paris Baguette" nearby for breakfast or quick snacks.
Everything was great. I initially experienced some issues connecting to the internet (this is not unique to this location, it happened at other Marriotts before). The staff here helped me resolve it fast.
February 2024
Carmel
young couple
10.0
Location, room size and staff.
March 2024
Marta
family with young children
6.0
The location is great, and I appreciated that the room was available at our arrival very early in the morning, before the check in time.
The elevators are a pain, they take forever to arrive. We had to wait for 15-20 minutes every day to get down, and we were at the 21st floor, so stairs were not an option. Also, we didnโt get the complimentary water wasnโt given by default, you had to ask for it, and a bottle of water at the hotel market was crazily expensive, like $5.
March 2024
Jennifer
review category business travellers
1.0
The room had black mold, smelled and the elevators were broken. Rooms would not cool off it was not the entire trip
Broken elevators, black mold in the bathroom and smelled of cat urine. The ac was broken and wouldnโt cool off the room
March 2024
Gemma
family with young children
10.0
Good location, walking distance to times square and central park and subway stations. Nice interior and spacious rooms. We stayed with 3 teenage children and was perfect they loved it.
Reception is a bit small and trouble with the elevators on the day we checked out with all our bags only 1 was working.
March 2024
Caroline
group
8.0
Location was great!
worn out Mattresses, Pillows and Bedding
March 2024
Lynsey
family with young children
2.0
Location was good.
One working elevator in a 31 story building was atrocious. They directed us up a freight elevator with no explanation given by Staff and made everyone very nervous and uncomfortable, that stopped in every floor and there were large amounts of time where the was elevator wouldnโt even be running at all, and people would be piled up waiting. Unacceptable!
The room would overheat to 75-86 degrees midday and they only way the AC would keep the room at the correct temp is to leave the blinds closed and it would go no lower than 72 degrees during the day. The rooms have poor lighting so with the blinds down you felt you were in a dungeon.
For such a large hotel room the bathroom was too tiny, making it impossible to have more than one person in the bathroom at once.
March 2024
Leonardo
family with young children
9.0
Great location, across the street from subway stop. Staff was attentive. Our room was large (2 queens and sofa bed) however the beds were uncomfortable and bathroom could be updated. Overall great stay.
Mattress was soft, seemed worn out.
March 2024
Colleen
family with young children
10.0
Room was bigger than expected and perfect for family. The requested toddler bed was in the room upon arrival as requested.
March 2024
Roisin
young couple
9.0
The location was great! Staff were so helpful and the rooms were so spacious.
March 2024
Reina
young couple
10.0
I really enjoyed the view and the location of the property.
I didnโt like the comfort of the bed and the lighting in the room was very low.
March 2024
Maciej
family with young children
10.0
Very close to every interesting places. Close to subway! The personel is very friendly and helpfull. Strongly recomend this hotel!
Everything was great!
April 2024
Olivier
family with young children
8.0
Top location, close to MoMA, Central Park, Time square, etc (10 mn walking distance). Staff super nice. Big room (we were 5 people). Very nice hotel. We were very happy and would come back.
Waiting time for the elevator in the morning (top-down)โฆ one day, we had to wait 15 mn to get downโฆ apparently under renovation.
April 2024
Emily
family with young children
5.0
Staff was okay; great location
The elevators were all broken and could take up to 45 minutes to get to or from your room. The room was clean, but the bathrooms were dingy and definitely needed a facelift.
April 2024
Manjit
family with young children
8.0
Huge rooms! Family of 5 in one room and plenty of space
Bathroom was a bit dated
April 2024
Adrian
family with young children
10.0
Every thing, great location, great staff and facilities
Nothing, couldn't fault the hotel or location
April 2024
Maria
family with young children
8.0
Sabrina at reception treated us fantastic! We had a great time. Location is great and makes the most of the time visiting NY. Size of family room is very good for 5 family members.
April 2024
Mai
solo traveller
5.0
The location is perfect close to trains/ groceries/ coffee shops and restaurants. Nice and helpful staff at the reception and housekeeping.
The room smelled rotted/unfresh . The towels were too old, should be replaced. I went to grab breakfast quickly before my appointment ( was included), I was ignored and I had to leave without it. One lady working at the cashier entering bills and asked me to wait and 3 others were chatting. I was the only quest, so they were not busy. The gym is very small not well equipped but open 24H.
April 2024
David
family with young children
9.0
This Marriott branch offers spacious rooms and a coveted location close to NYCโs top attractions. Friendly and helpful staff
Guests should note that the elevators can be somewhat slow during peak hours. Additionally, the room and the bathroom lighting too weak
May 2024
Otto
family with young children
8.0
Breakfast was basic , Starbucks type
Very expensive
May 2024
Kristin
with friends
10.0
Clean, easy, prompt check in
N/a
May 2024
Ohanlon
family with young children
3.0
Nice location. Decent sized room.
Ball of hair in bath tub. Dirty and dated rooms.
May 2024
Andy
group
8.0
Location is very safe, and convient.
For the room we stayed,sofa bed is not very well. sleeping on it is like sleeping on a hole.
May 2024
Petra
family with young children
9.0
Room big enough for 4 persons (sofa bed could be more comfortable).
Good breakfast - Starbucks on the 12th floor
Amazing location; 3 minutes from metro station, 20 minutes walking distance from Times Square, 15 minutes walking from Rockefeller Center โฆ.
Sofa bad could be more comfortable.
May 2024
Julia
family with young children
8.0
A well located hotel in East Midtown.
Close to subway, coffee and pastries in the morning and various take-away foods in the evening.
One of few hotels housing 5 people in one room.
Beautiful view of Manhattan from the window.
Furniture and decor slightly outdated but it wasnโt that important
May 2024
Krit
young couple
8.0
Excellent location just the opposite to the subway. Very comfortable bed and the views from the room are exceptional. The room is broad, clean and well organised. Staffs are very helpful and welcoming.
Choices for breakfast are very limited and required to buy basic staffs like yoghurt, which was a total opposite to the experiences we have got from Hyatt White House, Washington DC, where choices are plenty and coffee was excellent. Staffs at the Breakfast kitchen shall be re-trained on how to welcome guests.
May 2024
Luis
family with young children
8.0
location and staff was very well.
The high cost for such standard value rooms. Breakfast not included.
May 2024
Daniel
review category business travellers
10.0
The staff was very welcoming and were able to address all my requests. They also gave me some really good advice on how to go around the city. The view, if you are lucky to get the right room, is really nice.
May 2024
Jones
solo traveller
9.0
Breakfast was lovely. It satisfied my needs. I forgot my toothbrush in my room and the gentleman from the front desk called me to let me know. I really appreciated this but, I was too far away to return to retrieve it.
May 2024
Susan
group
4.0
The location was good.
An elevator didn't work and so the remaining one elevator and freight elevator were slow and crowded. We could not get the room cool enough via the thermostat. The sofa bed was hideously uncomfortable. Not enough pillows. Not enough outlets. Cost of our stay was ridiculously overpriced.
May 2024
Rachel
family with young children
10.0
I love having the sofa bed for our 5 person family with the sheet and blanket.
The sofa bed could have used a comforter like that on the beds. Their policy on needing a credit card that matches their ID sucks. My wife and I recently got married and it has been exceedingly difficult to change her credit card, but we appreciate them eventually conceding and understanding our situation and letting us use it anyways.
May 2024
Marie
family with young children
8.0
The hotel had everything we could ask for. Great location, clean, nice staff and silent. The subway is right in front of the hotel so you easily can hop on in the morning. Our kids 13/16/17 years old loved that the hotel is 20 minutes walk from Times square, 15 minutes from Central Park and 30 minutes walk from Hellโs Kitchen where you can find really good restaurants.
May 2024
Mahek
group
10.0
The reception staff was super helpful! They provided us with all the information we needed. The location was very good and had a subway/bus station right around the corner or in front. We had a wheelchair user with us and the room was very accessible and had stools in the washroom with a hand shower.
Would definitely recommend this property!
I wish there was a bit more light in the room, for example, a lamp on the study table would be useful
June 2024
Erin
group
10.0
We have a family of 5 and needed a room for all of us. We loved the pullout couch. It saved us from getting 2 rooms. Not many hotels in NYC provide this area.
Nothing
June 2024
Wendy
family with young children
8.0
It was very clean and the staff was always helpful. Our room was plenty big enough for our family of 5.
The AC wouldnโt go below 72 degrees, so it stayed a little warm in the room.
June 2024
Paul
review category business travellers
8.0
Easy access in Times Square. Quiet given the location
June 2024
Mike
family with young children
7.0
Convenient location, but a bit of a trek from the main tourist locations.
Itโs a bit tired.
Lifts are a bit slow.
June 2024
Emmy
family with young children
7.0
Very nice and secure comfortable beds
Carpet was stained and we had a slow drain in tub
June 2024
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Courtyard by Marriott New York Manhattan/Midtown East
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