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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.

4357 East Oak St | Phoenix, ARIZONA 85008, US
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Highlights
Great for activities
Located in heart of Phoenix
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning

Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. - Phoenix

This Extended Stay America - Phenix - Airport - E. Oak St. is located in Phenix and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.

The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Phenix is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry.

The property offers free onsite parking. Attractions within close proximity to the hotel include the Phenix Zoo, the Desert Botanical Gardens and the Phenix Municipal Stadium.

Rooms Types
Deluxe Studio with 2 Double Beds - Non-Smoking room in Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
Room Details
Deluxe Studio with 2 Double Beds - Non-Smoking
2 double beds 27.87mยฒ Type: Studio
Bathtub Safe Fax Hairdryer Refrigerator Desk Shared bathroom Free toiletries DVD player Microwave Dishwasher Washing machine Extra long beds (> 6.5 ft) Walk-in closet Wireless internet Towels/Sheets (extra fee) Private pool Toaster Game console - Nintendo Wii Coffee machine City view Game console - Xbox One

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Deluxe Studio with 1 Queen Bed - Non-Smoking room in Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
Room Details
Deluxe Studio with 1 Queen Bed - Non-Smoking
1 large double bed 27.87mยฒ Type: Studio
Bathtub Safe Fax Hairdryer Refrigerator Desk Shared bathroom Free toiletries DVD player Microwave Dishwasher Washing machine Extra long beds (> 6.5 ft) Walk-in closet Wireless internet Towels/Sheets (extra fee) Private pool Toaster Game console - Nintendo Wii Coffee machine City view Game console - Xbox One

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Deluxe Studio with One King Bed - Disability Access - Non-Smoking room in Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
Room Details
Deluxe Studio with One King Bed - Disability Access - Non-Smoking
1 extra-large double bed 27.87mยฒ Type: Studio
Bathtub Safe Telephone Fax Hairdryer Refrigerator Desk Shared bathroom Free toiletries DVD player Microwave Dishwasher Washing machine Extra long beds (> 6.5 ft) Walk-in closet Wireless internet Towels/Sheets (extra fee) Private pool Toaster Bidet Game console - Nintendo Wii Coffee machine City view Game console - Xbox One

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Deluxe Studio with One King Bed - Non-Smoking room in Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
Room Details
Deluxe Studio with One King Bed - Non-Smoking
1 extra-large double bed 27.87mยฒ Type: Studio
Bathtub Safe Telephone Fax Hairdryer Refrigerator Desk Shared bathroom Free toiletries DVD player Microwave Dishwasher Washing machine Extra long beds (> 6.5 ft) Walk-in closet Wireless internet Towels/Sheets (extra fee) Private pool Toaster Bidet Game console - Nintendo Wii Coffee machine City view Game console - Xbox One

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Guest Score and Reviews
5.6 /10

Fabulous

783 Reviews

Cleanliness
5.8
Facilities
5.2
Location
6.2
Service
5.5

Edward

family with young children

5.0

Close to dinner appointment location and close to N.G. Armory for a meeting.

Advertised Free breakfast, consisted of bagged oatmeal or muffins and coffee in the lobby. Not very clean in the bathroom, furniture torn. Desk clerk very cold and short, not pleasant.

January 2024

Salazar

young couple

1.0

Got charge and wasnโ€™t even able to check in

January 2024

Services & Facilities

Most popular facilities
Wheelchair accessible
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Bathtub
Shower
Family Rooms
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Food & Drinks
Vending Machine
General
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Sterilizing Equipment
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Air Conditioning
Bathtub
Shower
Microwave
Refrigerator
Heating
Smoke Alarms
Telephone
Alarm Clock
Toiletries Provided
Family Rooms
Services and Conveniences
Cashless Payment Available
BBQ Facilities
Laundry Services
Desk/workspace Available
Transportation
Free Parking
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

4357 East Oak St | Phoenix, ARIZONA 85008, US

Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Food & Drinks
Vending Machine
General
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Sterilizing Equipment
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Air Conditioning
Bathtub
Shower
Microwave
Refrigerator
Heating
Smoke Alarms
Telephone
Alarm Clock
Toiletries Provided
Family Rooms
Services and Conveniences
Cashless Payment Available
BBQ Facilities
Laundry Services
Desk/workspace Available
Transportation
Free Parking
On-site Parking
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
5.6 /10

Fabulous

783 Reviews

Cleanliness
5.8
Facilities
5.2
Location
6.2
Service
5.5

Edward

family with young children

5.0

Close to dinner appointment location and close to N.G. Armory for a meeting.

Advertised Free breakfast, consisted of bagged oatmeal or muffins and coffee in the lobby. Not very clean in the bathroom, furniture torn. Desk clerk very cold and short, not pleasant.

January 2024

Salazar

young couple

1.0

Got charge and wasnโ€™t even able to check in

January 2024

Cinthia

with friends

1.0

Room and pricing was reasonable.

I booked 2 rooms through the booking app, but when arriving there I was only allowed to get keys for 1 room. The girl at the front claimed that was their policy as the main guest for the 2nd room was not present. I checked in for both rooms and the girl said when the other guest arrived to just have them go to the lobby to give them the key for the 2nd room. Once the guests for the 2nd room arrived (got there a bit later since they were driving from New York) they were told by another lady that they couldnโ€™t get the keys. I went to the lobby and spoke to the lady through a phone outside the lobby and the lady said that they cannot give us any keys because my payment didnโ€™t go through! I told her I had booked through the booking app and my payment was already showing in my bank. Lady insisted that my card got declined (I had provided my card to pay 1 pet fee only) I told her then that I could pay again at that moment and resolve the rest in the morning as the other guests just wanted to go to their room and rest. The lady said I could not do that and eventually hanged up the phone on me! The main guest for the 2nd room had to go look for another hotel! I already spoke to someone twice from booking about this and they claim that the hotel has to reply to their request to refund the room that was not given to us, but itโ€™s been over a month already and I have not gotten this resolved! Do not book this hotel! I hope this doesnโ€™t happen to other people that just want to arrive from their long trip and rest! Iโ€™ve been using booking for a long time and I hope you guys can resolve this soon!

January 2024

Brandy

young couple

3.0

I would have like to being told that the hotel did not take certain cards before taking a Lyft all the way to the hotel and then back to our pick up spot. Because of this, I almost had to sleep on the streets.

I called the hotel several times letting the front desk know that due to things beyond my control I would be running late.

February 2024

Gustavo

review category business travellers

7.0

The facilities were pretty old, and dirty or not working, not that clean.

I won't go there again.

February 2024

Eladin

family with young children

5.0

The room was a bit smelly

Bending for the sofa bed

March 2024

Letrica

young couple

7.0

The room was quiet and had comfortable beds. The kitchen and bathroom were clean. The location was convenient for us, as we had an unexpected flight cancellation, and it is very close to the airport.

Although they are obviously keeping the place clean, wear and tear is extremely evident. The carpet and flooring was in very poor condition, with holes and ground-in gum or other substances. A refresh is overdue for the price.

March 2024

Shayla

young couple

1.0

They wouldnโ€™t take cash or even a chime bank card!

They wouldnโ€™t take cash or even a chime bank card!

March 2024

Patrice

young couple

1.0

There was nothing to like - shabby.

Maintenance, cleanliness

March 2024

Isaias

review category business travellers

1.0

I would like to file a complaint. I paid for a king-size bed, and I denied a king size was given a two queens. Then I was given one bed upstairs when I requested ADA room the personal did not want to help me and told me that that's all they had and that what I paid for was not correct that booking was at fault I am extremely mad and I want a refund. Please contact me 6023261624 Isaias. I have not experienced anything like this.

I would like to file a complaint. I paid for a king-size bed, and I denied a king size was given a two queens. Then I was given one bed upstairs when I requested ADA room the personal did not want to help me and told me that that's all they had and that what I paid for was not correct that booking was at fault I am extremely mad and I want a refund. Please contact me 6023261624 Isaias. I have not experienced anything like this

March 2024

Ricardo

family with young children

3.0

Location was near Costco and not far from downtown

Lack of gates or security

March 2024

Justin

group

10.0

This locations is clean and great. We checked in early.

March 2024

Connie

family with young children

7.0

Room was updated, bed comfortable. It's on a busy road but near lots of restaurants. Breakfast consisted of a small area in their lobby, offering coffee/oatmeal/muffins. Staff was nice.

March 2024

Sampietro

review category business travellers

1.0

I will never be saying here ever again these people are racist in unprofessional

I didn't like anything the room's smoke awful like that didn't clean them very well I felt that the beds weren't changed and I felt that most of the staff members were very rude and racist towards me and my significant Other

March 2024

Gerald

family with young children

7.0

Quite and pool was clean

Staff at the counter was very unhappy

March 2024

Cindy

solo traveller

3.0

Location was good for my purposes.

Room very dated and felt grimy, majority of front desk staff canโ€™t be bothered to acknowledge your existence. Breakfast included, very disappointing.

March 2024

Brian

family with young children

1.0

Got charged twice after having paid online!

Dirty

March 2024

Jeffry

review category business travellers

1.0

I left first night and slept In my car. I went back to take a shower and the key card didnโ€™t even work, a dog was barking and jumping in the window next door. I went to tell staff to move me or accommodate for the issues and they were just sorry all booked excuse. Doubt it though. So I want a refund or I just fired the cc bill

All in above paragraph, thank you. Thank you, not

March 2024

Tatiana

solo traveller

1.0

Front desk friendly and close to airport

The hotel room was not clean at all with stains all over. I don't know how they got the rating they have

April 2024

Douglas

Solo Traveler

10.0

Well priced, in convenient location within walking distance to restaurants and shopping. The staff was very helpful. Ten minute drive from the airport.

I did not find a coffee maker in the room but coffee was available in the lobby.

April 2024

Jennifer

family with young children

4.0

I liked that the room had a small kitchen

There was a bad oder in the room. There were bugs stuck in the vent above the stove. The bed was not comfortable. The kitchen sink did not work.

April 2024

Daniel

family with young children

10.0

This hotel is in a great location, many stores and restaurants nearby. It's a great place to stay if you have kids like I do. The staff is always a pleasure to meet. Rooms are always clean and we feel comfortable everytime we stop and stay there. I would highly recommend

There's nothing really for me to dislike about this hotel

April 2024

Shannon

young couple

1.0

Absolutely nothing this place totally made it extremely hard for us and could care less I stayed there three nights and then went to rebook and was told they didnโ€™t take my form of payment (even though I had already paid them and they took it then what an absolute joke and hateful people

Every single thing

April 2024

Joann

Group Traveler

1.0

Location - near airport

Filthy floors, water pressure low, furniture holes, wifi didn't work, tv old w/damaged screen. Rm nxt door flooded causing worker noise-no water1/2 day-no shower to get ready for event. Water seeped into our rm and staff told us we had to clean ourselve

April 2024

Verified Hotel Guest

Family with Young Children

9.0

Staff were very friendly and helpful. The inner courtyard was gated which made me feel safer. The rooms were very clean and spacious

April 2024

Felipe

family with young children

5.0

Close to airport

When booked it stated breakfast was included and only coffee was given

May 2024

Viridiana

young couple

5.0

Adequate parking

May 2024

Grathwol

young couple

1.0

Location was ok

Very small and cramped- no kitchen utensils. Vagrants on the property.

May 2024

Frida

young couple

3.0

The location was ok. There is a QT and plaza right across the street with a Fry's, Target and Costco as well as many restaurants. There was breakfast included which is always a plus. The room included a kitchen.

I did not like the room itself. It seemed very dark and gloomy. It was very outdated which I think is part of why it was so dark and gloomy. Overall, it didn't seem like they kept the room very clean or cleaned it often. The couch was honestly disgusting. They need to make some renovations and upgrade some of the furniture.

May 2024

Michele

solo traveller

4.0

The associates at the front desk were really nice.

The bathtub was very dirty

May 2024

Terrance

family with young children

3.0

Convenient location. Close to airport and options to eat. Front desk staff was very friendly!

Room smelled of smoke even though it was nonsmoking. Lighter was found in the pull out couch. Gap in door that allowed light to shine in making it not feel the safest.

May 2024

Trimble

review category business travellers

8.0

Wouldn't take my card so I didn't stay but while I was there I saw the lady behind the counter deny a black lady the use of the restroom then 10 mins later they opened the door for a Mexican man to use ...they claimed he was an employee but not in uniform and well dressed like a traveler ...when I said something they told me to mind my own business then I noticed the lady had taken her name tag off that's when I left...I wanted to report this to news channel 3 and still might....that's unacceptable and for her to tell me to mind my own business ...I'm very upset and have started to spread the word to all my friends who travel a lot and on my Facebook...this can't go in attended...employee or not...that lady was clean cut with her husband and was in diar straits and they cared not....nothing...cold ... I can only wish karma comes to them and you establishment if that's what is practiced there

The counter lady could have been more selective when she said can't use my card but she has a look and almost smelled as she turned me away...I've never felt so belittled in my life...thanks guys... Class act

May 2024

Veronica

family with young children

4.0

Receptionist was very nice and helpful

Bedsheets were stained, no housekeeper that brought towels only if requested for extra fee otherwise had to go get towels and any trash bags up front.

May 2024

Adrienne

family with young children

2.0

The lady at the front desk was so kind and helpful!!

BUT, the room was very fithy, the 2nd burner on the stove didn't work. Also we got a room for 6 people and the food out couch was only a twin size, so 1 child slept on the floor. The bathroom was awful.

May 2024

Jeanet

review category business travellers

1.0

I had a very bad experience, there was no one at the reception. I waited an hour for someone to open and I could get in. In the information they have for payment methods, they said that they accepted all types of payment when I wanted to do my checking. They don't accept cash, no checks, no tape pay with the phone . Only physical card, they charged me twice and only refunded one.

May 2024

Maria

Business Traveler

10.0

Clean , friendly and helpful staff. Also very close to airport

May 2024

Chmieka

solo traveller

3.0

Smells like a smoker's room, just yuck

Nothing

May 2024

Jose

review category business travellers

1.0

It is clean and only the carpet on the floor of the room that you can see has not been vacuumed, then everything is clean

They offer you breakfast but it is not real, there is only coffee after breakfast is fake because there is no breakfast room nor do they offer anything for breakfast, only coffee in the lobby, it does not have an ice machine, it is very annoying that they do not have an ice machine, it is normal offer customers ice machine

May 2024

Danielle

family with young children

7.0

It was comfortable and clean. The TV worked.

Parking kind of sucked. There wasn't really a free breakfast as advertised. It was grab and go oatmeal if available. Most of the time there wasn't anything there.

May 2024

James

family with young children

1.0

Nothing to like. They charged me for my reservation. I show up to check in and magically they cannot find it nor will they refund me for their screw up and they're giving me the runaround between them and booking.com they each are putting it off on each other

Lost my reservation. Could not find it still charged me. Refused to give me a refund

June 2024

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