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Touchstone Hotel - City Center

480 Geary Street | San Francisco, CALIFORNIA 94102, US
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Touchstone Hotel - City Center - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of San Francisco
Excellent room comfort & quality
Most popular facilities
Coffee shop
24-Hour Front Desk
TV & Movies/Shows
Free Wi-Fi
Hair dryer
Shower

Touchstone Hotel - City Center - San Francisco

Located less than 2 minutes' walk from Union Square in San Francisco’s Theater District, Touchstone Hotel - City Center features free WiFi and an on-site local deli. Offering rail service to San Francisco International Airport, Powell Street BART station is 8 minutes’ walk away. The Touchstone Hotel – City Center offers rooms with a flat-screen TV.

Toiletries are provided in the private bathrooms. Located next to the Touchstone lobby, DAVID’S delicatessen/restaurant serves traditional hot deli sandwiches and soups. Breakfast and dinner menus are also offered.

The Touchstone Hotel is 5 minutes' walk from Chinatown and 6 minutes’ drive to the Museum of Modern Art. Offering live entertainment and special events, Masonic Auditorium is 8 minutes’ walk from the hotel.

Rooms Types
Queen Room room in Touchstone Hotel - City Center
Room Details
Queen Room
1 large double bed 11.15m² Type: Double
Bathtub Safe Telephone Wake-up service/Alarm clock Kitchenette DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Sauna Private pool Toaster Additional bathroom Adapted bath Roll-in shower Shallow end Bottle of water Fire extinguisher Open-air bath Carbon monoxide detector Free gym access

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Double Room with Two Double Beds room in Touchstone Hotel - City Center
Room Details
Double Room with Two Double Beds
2 double beds 16.72m² Type: Family
Bathtub Safe Telephone Wake-up service/Alarm clock Kitchenette Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Sauna Private pool Toaster Game console - Xbox 360 Additional bathroom Private apartment in building Baby safety gates Adapted bath Roll-in shower Shallow end Bottle of water Fire extinguisher Open-air bath Carbon monoxide detector Free gym access

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Twin Room with Two Twin Beds room in Touchstone Hotel - City Center
Room Details
Twin Room with Two Twin Beds
2 single beds 11.15m² Type: Double
Bathtub Telephone Wake-up service/Alarm clock Kitchenette DVD player Microwave Extra long beds (> 6.5 ft) Sauna Toaster Additional bathroom Adapted bath Roll-in shower Shallow end Bottle of water Toothbrush Fire extinguisher Open-air bath Carbon monoxide detector Free gym access

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Petite Double Room room in Touchstone Hotel - City Center
Room Details
Petite Double Room
1 double bed 10.22m² Type: Double
Bathtub Telephone Wake-up service/Alarm clock Kitchenette Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Sauna Private pool Toaster Additional bathroom Adapted bath Roll-in shower Shallow end Bottle of water Fire extinguisher Open-air bath Carbon monoxide detector Free gym access

Select dates to see prices

Guest Score and Reviews
7.7 /10

Good

675 Reviews

Cleanliness
8.1
Facilities
7.2
Location
7.3
Service
7.5

Carlos

solo traveller

10.0

Restaurant and receptionist

September 2025

Kaizhe

solo traveller

9.0

Nothing beats touchstone at this price. Everything was good and the receptionists were really kind. The room wasn’t big enough but cost-effective and cozy, and the 24h reception made me feel safe.

If toothpaste could be provided, that would be perfect.

September 2025

Services & Facilities

Most popular facilities
Coffee shop
24-Hour Front Desk
TV & Movies/Shows
Free Wi-Fi
Hair dryer
Shower
More Amenities
Food & Drinks
Restaurant(s)
Coffee Shop
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Staff Trained In Safety Protocol
Languages spoken
Filipino
Nepali
English
German
Hindi
Russian
Spanish
Turkish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Window
Clothes Drying Rack
Closet
Hair Dryer
Shower
Fan
Room Towels Provided
Mirror
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Desk/workspace Available
Tour Services
Transportation
Parking Available (charges May Apply)
Parking Available
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children and extra bed policy

Children ages 2 and older are allowed. Children from 2 years old to 9 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

480 Geary Street | San Francisco, CALIFORNIA 94102, US

Touchstone Hotel - City Center FAQs

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Check Availability
All Amenities
Food & Drinks
Restaurant(s)
Coffee Shop
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Staff Trained In Safety Protocol
Languages spoken
Filipino
Nepali
English
German
Hindi
Russian
Spanish
Turkish
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Window
Clothes Drying Rack
Closet
Hair Dryer
Shower
Fan
Room Towels Provided
Mirror
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Toiletries Provided
Linens
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Desk/workspace Available
Tour Services
Transportation
Parking Available (charges May Apply)
Parking Available
All Guest Score and Reviews
7.7 /10

Good

675 Reviews

Cleanliness
8.1
Facilities
7.2
Location
7.3
Service
7.5

Carlos

solo traveller

10.0

Restaurant and receptionist

September 2025

Kaizhe

solo traveller

9.0

Nothing beats touchstone at this price. Everything was good and the receptionists were really kind. The room wasn’t big enough but cost-effective and cozy, and the 24h reception made me feel safe.

If toothpaste could be provided, that would be perfect.

September 2025

Léonard

solo traveller

6.0

Great location, great staff.

Old and not really clean but for this price and location, no miracle.

September 2025

Junwoo

solo traveller

1.0

Good location, nice staff, that’s it

The noise is unbearable I could hear everything from the next room, and even outside noises were driving me crazy. The facilities are extremely old. The bathroom is so unpleasant that taking a shower was almost impossible. The towels provided were worn-out, like old rags. I’m not even sure if they’re properly laundered. The room is extremely, extremely, extremely small. I booked a small room, but don’t expect anything like a standard single room in a normal hotel. I thought I was booking a cheap room, but after seeing the condition, it should have been even cheaper. If I had known it would be like this, I wouldn’t have booked it. Unless absolutely necessary, avoid this hotel. Housekeepers entered my room without knocking. It seems the staff have no proper hotel service training. The front desk staff, who appeared to be Chinese, handled my bag carelessly, making it very difficult to open. Another staff member had to help me finally get it open. In short: do not book this hotel.

October 2025

Ekaterina

Couple

8.0

Amazing value for the price

Smell

October 2025

Liliana

solo traveller

7.0

Location is great, and the staff were very helpful and professional. I appreciated the extra storage space for our baggage.

The room was clean but a bit outdated, and the shower had very low water pressure. Unfortunately, the fire alarm started beeping around 1 a.m. and continued until I left. I was told in the morning that it had been reported earlier and supposedly fixed, but clearly, it wasn’t.

October 2025

Virgona

solo traveller

9.0

Comfortable room and bed. Even though it was on a busy street it was quiet inside the hotel. Staff were pleasant and helpful

It was a bit of a walk from the Bart station.

October 2025

Kelly

Couple

8.0

Location is awesome. Loved the balcony

Wish we had a fridge in our room

October 2025

Vincent

review category business travellers

4.0

Location is very close to CBD

Bed are worse than what I would get at my grand parents, noisy, smells like weed.

October 2025

Amy

young couple

3.0

It was clean. That’s about it

Very outdated room. Some rooms looked more done up than others. We were definitely a bit hard done by with the room

October 2025

Sarah

review category business travellers

7.0

Great location, super handy for the centre of town. Room was clean and towels refreshed each day. Plenty of plug sockets and a hair dryer. The bathroom was a decent size and the shower was hot. I asked for a quiet room and it was great. Wifi was good.

Fairly basic, the room was a bit too dark and there is no heating which meant it was a bit cool on a cold October night. Has a tired feel to the decor. No tea or coffee facilities, but then it is a 2 or 3 star hotel so that's to be expected.

October 2025

W

Solo Traveler

7.0

The room is small, clean, exactly what I needed a night out in the city for a concert.

October 2025

Demelza

solo traveller

9.0

The staff! They were amazing, so kind and friendly and welcoming. The room was clean and comfortable and I felt safe especially with the 24hr front desk and the locked front door. Breakfast at David’s Diner was great too! I would definitely stay here again.

The area itself is a little sketchy with a few homeless and drug affected people nearby but there are security around. However, it didn’t affect my stay just something to be aware of when walking alone particularly jones/taylor street towards market street.

October 2025

Hunter

Couple

8.0

Loved the location and staff

The bed was not comfortable.

October 2025

Shahrukh

solo traveller

8.0

Excellent location, courteous staff, neat and clean room

My room was too small with the washbasin in the bedroom. The tv in room was also too small with only a few channels

October 2025

Serena

review category business travellers

7.0

Location is very convenient and the personnel is very helpful and nice. Good value for money.

The towels and bed linen were worn out, giving also the impression not to be very clean - although they cleaned and changed towels on a daily basis. Would be nice to have a boiler in the room as well. At the found floor there’s a diner and from 7am you start feeling the smell of food. A few homeless in the area - clearly not the hotels’ fault - but I’ve never felt unsafe anyway.

October 2025

Sheila

solo traveller

6.0

I like that it’s in the center, close to tourist spots and public transportation.

The only downside is the noise from outside, which made it hard to sleep.

October 2025

Sheila M.

Solo Traveler

6.0

I like that it’s in the center, close to tourist spots and public transportation.

The only downside is the noise from outside, which made it hard to sleep.

October 2025

Ong

Solo Traveler

5.0

The location of the hotel.

Late check-out option or explore alternatives instead of straight rejection.

October 2025

Brett

young couple

10.0

Great location, close to the bart station on Powell street. Easy check in process , we got there early and they had a free baggage storage so we Could head out and enjoy the city. The room was clean and a good size with a private bathroom.

The lifts were a little slow but that’s about it.

November 2025

Sukumar

Couple

10.0

After checking out they allowed us to stay an hour longer in their office since we had to work on something urgently before hitting the road. Later we realised we lost a piece of valuable jewel. The office staff and the cleaning staff took time to search for it in the room, located it and save it for one of my friends to pickup.

Nothing particularly. Best value for the price in that location.

November 2025

Lawrence

solo traveller

8.0

Location fabulous with access to cable cars, downtown scene, arts, etc. Some homeless on street. Great front desk staff. Reasonable size room. Good value for this area, with upscale hotels nearby at 2 to 3 times the price. Bed comfortable. Nice toiletries. Would stay again for a budget choice.

Really could use updating bathroom: sink was clean but cracked, bathtub was old and aged, though clean. Room was a bit tired, though commensurate with the vale price. Shows its dated 50-year-old look. Not something to impress/quite the opposite, but clean and good value

November 2025

Tracy

Couple

8.0

This was a basic no-frills room but it was clean and very comfortable. It actually exceeded my expectations. Very convenient location, and about a 10 min walk from Powell st Station. Overall good value. They even give you a 15% off coupon for the diner next door.

Shower was small. I think the AC is controlled by the front desk. It was cold in the room when I went to bed but when I woke up it was warm, so I'm assuming they turned it off. There is a ceiling fan in the room though.

November 2025

Pedro

young couple

10.0

Everything was wonderful.

November 2025

Akbari

Group Traveler

10.0

Staff were great! Close to supermarkets, restaurants etc...

December 2025

LAWRENCE

Solo Traveler

8.0

Location fabulous with access to cable cars, downtown scene, arts, etc. Some homeless on street. Great front desk staff. Reasonable size room. Good value for this area, with upscale hotels nearby at 2 to 3 times the price. Bed comfortable. Nice toiletries. Would stay again for a budget choice.

Really could use updating bathroom: sink was clean but cracked, bathtub was old and aged, though clean. Room was a bit tired, though commensurate with the vale price. Shows its dated 50-year-old look. Not something to impress/quite the opposite, but clean and good value

December 2025

Novelito

Solo Traveler

9.0

Clean, friendly staff and location.

Nothing

December 2025

Michelle

Solo Traveler

10.0

Property was a short walk to my work location. Juliet was so incredibly welcoming and helpful during my stay.

Only negative thing would be surrounding areas during my walk to hotel and from work were uncomfortable due to some aggressive transient individuals.

December 2025

Jesus

solo traveller

7.0

Super close from public transportation…. Great location!

No AC

December 2025

Maribel

solo traveller

7.0

In the centre of the city

December 2025

Carmen

Couple

10.0

Loved my room. Location was great. Staff very helpful

Liked it all

December 2025

Omosolape

solo traveller

10.0

I love the warmth of the people and the location. I walked to most places.

January 2026

Naomi

Couple

10.0

Great central spot, room was great with everything we needed and the deli next door was a welcomed treat, very American and very yum!

January 2026

Mbako

solo traveller

5.0

Staff friendliness

There was barely water in the shower

January 2026

Sailash

group

7.0

The location is within walking distance to the Union Square and the Staff will go out their way to please you.

The sound insulation is not great and the facilities a bit old.

January 2026

Jeff

solo traveller

8.0

Excellent location with lots and lots of restaurants and bars nearby as well as public transportation. Hotel was clean and quiet.

January 2026

jeff

Solo Traveler

8.0

Excellent location with lots and lots of restaurants and bars nearby as well as public transportation. Hotel was clean and quiet.

January 2026

Toy

Solo Traveler

5.0

Staff were nice and friendly. They tried to accommodate my needs. The place was clean, great location.

The room I stayed was very dark, no AC or heater, but staff were nice enough to give me an extra blanket and a space heater. Super small sink and the shelf above the sink was very awkward spot.

January 2026

Omar

Couple

10.0

The staff was very friendly. The room was very clean. They even made my bed while we were gone. It was a very simple, no thrill hotel room and it was small with no AC, but it was so cold in the room that it didn’t matter even during the summer. It was very cold and comfortable in the room. I would definitely book here again and there’s even a very nice restaurant connected to the hotel. Also, there is a heater in the hotel if you get too cold, but I must say if you’re not looking for anything fancy and you just want a nice clean room for a decent price I would totally recommend here. I was able to take the bus to get to where I needed to be for not a lot of money I was visiting from Texas. I must say the weather was so nice there that even without the room having AC iI slept better than I do here in Texas. That was the best night sleep I’ve gotten in a long time.

I can’t really think of anything that could’ve been better for the price. It exceeded my expectations. I was just hoping to get a clean room and I did. I had no idea what to expect from a moderately priced room, and I am happy. I decided to take the chance. I think the main thing I was looking for is just cleanliness for the pricing and the hotel is nice and clean.

January 2026

Cristina

Couple

10.0

We loved the aesthetic of the hotel and rooms; nice and clean and awesome friendly staff. Would stay again and recommend!

January 2026

Rana

Group Traveler

8.0

The location, it is close to all the attractions and the Hip hop stop. Pay attention San Francisco downtown is packed with homeless, but that has nothing to do with the hotel location.

The hotel lacks Fridge and they dun put bottles of water like any other hotel

January 2026

Reynaldo

Solo Traveler

8.0

Near the center

Small room

January 2026

Zhiyuan

review category business travellers

7.0

- secured doorway exclusively for guests - friendly staff - nice showering water

- sound insulation not very good - dated facilities - slow elevator

January 2026

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