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Hotel in Cape Town

Queen Victoria Hotel by NEWMARK

9.1/10 Superb | 289 Reviews
5-star hotel
Queen Victoria Hotel by NEWMARK

Portswood Close Portswood Ridge V&a Waterfront | Cape Town, 8001, ZA View Map

9.1 Superb 289 Reviews View Map
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Rooms

Real-time rates, no booking fees, instant confirmation

Select dates to see prices

In every room: Air conditioning · Flat-screen TV

Executive Suite

539 ft²

Room with viewBath or ShowerCoffee/tea machine

Presidential Suite with Mountain View

1335 ft²

Mountain viewBalconyBath or Shower

Junior Suite with Mountain View

679 ft²

Mountain viewRoom with viewBalcony

Premium Double or Twin Room with Mountain View

485 ft²

Mountain viewRoom with viewBath or Shower

Deluxe Double or Twin Room

410 ft²

Mountain viewBath or ShowerCoffee/tea machine

Manor Room with King Bed

808 ft²

Bath or ShowerCoffee/tea machineMini bar

Premium Luxury Room

582 ft²

Mountain viewRoom with viewBalcony

Executive Suite

50 m²

ViewBathtubTea/Coffee maker

Key facts

Property type
5-star hotel
Area
Green Point
Address
Portswood Close Portswood Ridge V&a Waterfront | Cape Town, 8001, ZA
Nearest airport
Cape Town International Airport (CPT) · 18 km (straight line)
Check-in / check-out
14:00 / 11:00
Top facilities
Swimming pool, Free parking, Spa, Fitness centre, Restaurant
Rooms
37
Guest score
9.1/10 from 289 reviews

Overview

Highlights, description and the facilities guests use most.

  • Front desk [24-hour]
  • Great for activities
  • Located in heart of Cape Town
  • Excellent room comfort & quality

About Queen Victoria Hotel by NEWMARK

Set in a beautifully restored dock building with the iconic Table Mountain as its backdrop, the Queen Victoria Hotel & Manor House offers world-class luxury and sophistication overlooking the vibrant V&A Waterfront. From the moment you step into the opulent interiors adorned with crystal chandeliers, white marble finishes, and a striking spiral staircase, you’re immersed in timeless elegance. Each room is meticulously designed with plush padded headboards, concealed lighting, and velvet ottomans, creating a serene retreat.

Guests can indulge in the finest luxury with Egyptian cotton sheets and deluxe bathrooms featuring deep bathtubs for ultimate relaxation. The dining experience is elevated at the Terrarium Restaurant, offering an exquisite menu inspired by fresh, locally sourced ingredients. Guests can also enjoy breakfast complemented by breathtaking views of Cape Town's harbor from Portswood Road.

Wellness is a priority, with a designer spa featuring a hot tub and pool for rejuvenation. Fitness enthusiasts will appreciate the state-of-the-art gym (personal trainer services available upon prior arrangement). Professional childcare and services ensure a seamless stay for both leisure and business travelers.

With free on-site parking and a prime location in the heart of the V&A Waterfront, the Queen Victoria Hotel & Manor House offers easy access to the city’s best attractions. Couples particularly adore the hotel for its refined ambiance and exceptional location, rating it an impressive 9.6 for two-person getaways.

Top Amenities

  • Pool
  • Spa
  • Parking
  • Free Wi-Fi
  • Fitness center
  • Restaurant
  • Bar

Location

Portswood Close Portswood Ridge V&a Waterfront | Cape Town, 8001, ZA

View Map© Mapbox © OpenStreetMap

Top attractions

5
  • 1Table Mountain National ParkAttraction · about 15 min drive6.3 km
  • 2Zeitz Museum of Contemporary Art AfricaAttraction · about 10 min walk0.6 km
  • 3Castle of Good HopeLandmark · about 6 min drive2.5 km
  • 4University of Cape TownLandmark · about 20 min drive7.0 km
  • 5Kirstenbosch National Botanical GardenAttraction · about 25 min drive9.2 km

Nearby

5
  • 6V&A WaterfrontShopping · about 3 min walk0.2 km
  • 7Two Oceans AquariumAttraction · about 4 min walk0.2 km
  • 8Iziko Bo-Kaap MuseumAttraction · about 5 min drive1.8 km
  • 9District Six MuseumAttraction · about 7 min drive2.5 km
  • 10Iziko South African MuseumAttraction · about 7 min drive2.6 km

Getting around

1
  • 11Cape Town International Airport (CPT)Airport · about 25 min drive18 km

Stadiums & venues

2
  • 12Newlands StadiumStadium / arena · about 20 min drive8.6 km
  • 13Kenilworth Race CourseVenue · about 30 min drive12 km

View Map

Services & Facilities

47 amenities in 13 categories.

Accessibility

2 items
  • Facilities for disabled guests available
  • Audible alarm

Fitness Activities

1 item
  • Fitness center

Food & Drinks

3 items
  • Bar
  • Restaurant(s)
  • Restaurant (special diets available)

General

7 items
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Non-smoking property
  • Electronic room key
  • Private check-in/check-out
View All 7
  • Non-Smoking Rooms Available

Kid Friendly

1 item
  • Babysitting/Child Services

Media & Technology

1 item
  • Free Wi-Fi
Show 7 more categories

Outdoor Recreation

2 items
  • Garden
  • Golf Course

Room Amenities

9 items
  • Room service available
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Heating
  • Smoke alarms
View All 9
  • Fire extinguishers
  • Balcony/Terrace
  • Ironing amenities

Security

2 items
  • CCTV security in common areas
  • 24-hour security

Services and Conveniences

7 items
  • Luggage storage & lockers
  • Currency exchange service
  • Concierge services
  • Indoor Tanning
  • Spa services
  • Laundry services
View All 7
  • Tour services

Swimming & Soaking

5 items
  • Sun loungers or beach chairs
  • Swimming Pool
  • Salt-water pool
  • Outdoor pool
  • Spa/sauna

Transportation

5 items
  • Free Parking
  • Valet parking (charges may apply)
  • Free shuttle service
  • On-site parking
  • Car rental available

Business facilities

2 items
  • Business Center
  • Fax/photocopying

Policies

Check-in, check-out and house rules.

  • Check-in
    14:00
  • Check-out
    11:00
  • Front desk [24-hour]
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

FAQs about Queen Victoria Hotel by NEWMARK

Overview
How far is Queen Victoria Hotel by NEWMARK from Cape Town city center?
The property is about 2.1 km from Cape Town city center in a straight line. Explore around Queen Victoria Hotel by NEWMARK
Does the property have a pool or fitness center?
Yes, the property has an outdoor pool and a fitness center. All amenities at Queen Victoria Hotel by NEWMARK
What are the check-in and check-out times?
Check-in starts at 14:00, and check-out is by 11:00. All policies at Queen Victoria Hotel by NEWMARK
Is Wi-Fi available, and is it free?
Yes, free Wi-Fi is available.
How far is the nearest airport?
The nearest airport is Cape Town Intl Airport (CPT), about 18 km away in a straight line.
Can I cancel my booking?
Cancellation terms depend on the rate you choose. Each rate shows its terms before you book, so you can compare them. Rooms and rates
Is the property accessible for guests with disabilities?
The property lists facilities for guests with disabilities. There is an elevator.
Does the property have anything for families with children?
The property lists these things for children: babysitting or child care.
Rooms
What types of rooms does Queen Victoria Hotel by NEWMARK offer?
Queen Victoria Hotel by NEWMARK lists 7 room types, including Executive Suite, Presidential Suite with Mountain View and Junior Suite with Mountain View.
What bed types are available at Queen Victoria Hotel by NEWMARK?
Bed configurations at Queen Victoria Hotel by NEWMARK include 1 Queen bed, 1 King bed and 1 Bed bed.
What is the size range of rooms at Queen Victoria Hotel by NEWMARK?
Rooms at Queen Victoria Hotel by NEWMARK range from 38 to 124 square metres (410 to 1335 square feet).
Which is the largest room at Queen Victoria Hotel by NEWMARK?
The largest listed room is Presidential Suite with Mountain View, about 124 square metres (1335 square feet).
Which rooms at Queen Victoria Hotel by NEWMARK have a balcony or terrace?
Rooms with a balcony or terrace include Presidential Suite with Mountain View, Junior Suite with Mountain View and Premium Luxury Room.
Which rooms at Queen Victoria Hotel by NEWMARK have a view?
Rooms with a listed view include Presidential Suite with Mountain View, Junior Suite with Mountain View, Premium Luxury Room and Executive Suite.
What amenities do the rooms at Queen Victoria Hotel by NEWMARK have?
Room amenities listed at Queen Victoria Hotel by NEWMARK include air conditioning, balcony or patio, TV, kettle or coffee maker, in-room safe, desk, hairdryer and iron. They vary by room type.
Policies
Is smoking allowed at Queen Victoria Hotel by NEWMARK?
No, the property is smoke-free.
What payment details does Queen Victoria Hotel by NEWMARK require at check-in?
Guests are required to show a photo ID and credit card upon check-in.
Amenities
Does Queen Victoria Hotel by NEWMARK have a spa?
A spa is listed at Queen Victoria Hotel by NEWMARK.
Is there a restaurant or bar?
Yes, there is a restaurant and a bar.
Is there a 24-hour front desk at Queen Victoria Hotel by NEWMARK?
Yes, Queen Victoria Hotel by NEWMARK has a 24-hour front desk.
Does Queen Victoria Hotel by NEWMARK offer laundry facilities or a laundry service?
Yes, laundry facilities or a laundry service are offered.
Can I store my luggage at Queen Victoria Hotel by NEWMARK?
Yes, the property lists luggage storage.
Does Queen Victoria Hotel by NEWMARK offer business services?
Yes, it offers a business centre.
What security does Queen Victoria Hotel by NEWMARK have?
Queen Victoria Hotel by NEWMARK lists 24-hour security and CCTV.
Does Queen Victoria Hotel by NEWMARK offer special diet food such as halal or kosher?
The property lists: special diet meals.
Location
What kind of property is Queen Victoria Hotel by NEWMARK?
Queen Victoria Hotel by NEWMARK is a 5-star hotel in Cape Town, South Africa.
What is the address of Queen Victoria Hotel by NEWMARK?
Queen Victoria Hotel by NEWMARK is at Portswood Close Portswood Ridge V&a Waterfront, Cape Town, South Africa.
How many rooms does Queen Victoria Hotel by NEWMARK have?
Queen Victoria Hotel by NEWMARK has 37 rooms.
How do guests rate Queen Victoria Hotel by NEWMARK?
Guests rate Queen Victoria Hotel by NEWMARK 9.1 out of 10.
How many guest reviews does Queen Victoria Hotel by NEWMARK have?
Queen Victoria Hotel by NEWMARK has 289 guest reviews.
What do guests mention most in reviews of Queen Victoria Hotel by NEWMARK?
Among 63 English guest reviews, the most mentioned topics are staff (41 positive, 2 critical comments), location (36 positive, 1 critical comments), breakfast (18 positive, 3 critical comments) and cleanliness (10 positive, 1 critical comments).
Who stays at Queen Victoria Hotel by NEWMARK according to guest reviews?
Guest reviews of Queen Victoria Hotel by NEWMARK most often come from couples.

Guest Score and Reviews

Loved by Guests, Trusted for Excellence

9.1 /10
Superb
Based on 289 Reviews
B
Bradley
Couple · Sep 9, 2024
3.0

Food not great

B
Beatriz
Solo Traveler · Sep 16, 2024
10.0

Everything was perfect and appropriate for the purpose of stay. The location was perfect, safe and close to everything and especially not too noisy or busy like other surrounding properties.

H
Helene
Group Traveler · Sep 24, 2024
10.0

The breakfast was great and the location was perfect.

C
Catherine
Family with young children · Sep 25, 2024
10.0

Beautiful, clean, luxurious.

View All Reviews
K
Karen
Couple · Sep 28, 2024
8.0

Great location clean and tidy

R
Rawan
Couple · Sep 29, 2024
10.0

The location, room, staff and food options was spectacular. Definitely recommend staying here, worth every dollar.

M
Mario
Family with young children · Oct 5, 2024
10.0

Good service Cleanliness

I
Ina
Family with young children · Oct 12, 2024
9.0

Live piano music welcomed us. How wonderful!

A
Aidan
Family with young children · Oct 27, 2024
8.0

Breakfast and evening meals were very good. Very nice food and good service.

S
Samantha
Couple · Oct 30, 2024
9.0

Elegant styling and quieter than most on the area.

M
Mary
Couple · Nov 4, 2024
4.0

The breakfast was ok

S
Sharon
Solo Traveler · Nov 4, 2024
10.0

The property is super convenient to the waterfront but feels quiet and private. The rooms were very spacious and comfortable. The staff were the soul of the hotel and my stay - everyone was helpful, competent, friendly and always available but not intrusive. Excellent service by fabulous staff. The

E
Edwin
Couple · Nov 6, 2024
10.0

The location is exceptional. Right next to the Water Front

A
Avrom
Business Traveler · Nov 7, 2024
10.0

Staff were incredibly friendly and helpful

C
Chidi
Couple · Nov 11, 2024
10.0

The staff were great. The barman Lawrence and John the sever were great. The breakfast team and the reception staff were always helpful and nice. The hotel feels very homely, truly welcoming and clean. Perfect location for walking around the V&A without the noise of the hub bub. The room is large wi

H
Helen
Family with young children · Nov 12, 2024
8.0

Location and style - stayed many times before

A
Arlene
Couple · Nov 17, 2024
10.0

Beautiful hotel with really helpful and charming staff. We loved the location and the ambience

C
Chloe
Business Traveler · Nov 19, 2024
10.0

Everything was really lovely. The hotel is beautiful, the staff is friendly and the breakfast is delicious. It is walking distance from the V&A, which makes it a great location. I was by the Manor House. Most beautiful bathrooms I have seen in my life and quite spacious suite.

K
Kay
Couple · Nov 29, 2024
10.0

It is in a very good location high up overlooking the Waterfront. Our Junior suite was excellent, spacious and with a balcony which had a great view of Table Mountain and the Waterfront. Staff were exceptional. One can have breakfast at the sister hotel Victoria and Alfred as well which is a good o

V
Victoria
Family with young children · Dec 1, 2024
9.0

Lovely, great location. Rooms sensational, staff fantastic. Great

I
Iris
Solo Traveler · Dec 1, 2024
10.0

Amazing staff!

A
Anne
Couple · Dec 1, 2024
8.0

Room, breakfast,location

C
Carolyn
Couple · Dec 4, 2024
8.0

Location, staff, facilities

T
Terence
Couple · Dec 5, 2024
10.0

Great location. Very quiet and peaceful.

J
James
Solo Traveler · Dec 13, 2024
10.0

Room was very comfortable and the staff very attentive, knowledgeable and friendly. Highly recommend this hotel if you want to be near Waterfront.

B
Brown
Couple · Dec 17, 2024
8.0

Good service

A
Amor
Couple · Dec 19, 2024
10.0

THE PILLOWS!!! ? Okay let’s be real, the location is walking distance from The V&A and the hotel is just super clean and staff super helpful. Loved every miniute

L
Lisa
Couple · Dec 22, 2024
10.0

Beautiful boutique hotel in a great location

N
Nikolay
Family with young children · Jan 6, 2025
9.0

A fantastic hotel with friendly and helpful staff, offering a delicious breakfast with a stunning Table Mountain view. The modern facilities, efficient and quiet air conditioning, and convenient on-site parking (no reservation needed) add to the comfort. The location is unbeatable, within walking di

T
Tracy
Couple · Jan 10, 2025
8.0

Location. Staff really helpful and friendly.

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Photos

Queen Victoria Hotel by NEWMARK

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9.1/10 Superb · 289 Reviews
Queen Victoria Hotel by NEWMARK, Cape Town