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Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové - Ex Ours Blanc

14 Place Victor Hugo | Toulouse, 31000, FR
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of Toulouse
Excellent room comfort & quality
Most popular facilities
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Free Wi-Fi
Room Service
Air Conditioning

Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové - Ex Ours Blanc - Toulouse

The Hotel Ours Blanc is located on the Place Victor Hugo, in central Toulouse. The Hotel Ours Blanc is located 656 feet from Jeanne d’Arc Metro Station. Toulouse Stadium is 2.

5 mi from the property. Free WiFi is available in common areas. Each guest room is soundproofed, air-conditioned and has a TV and high speed WiFi access.

The hotel serves a buffet breakfast. You will find numerous restaurants nearby. Guests can visit the nearby theaters, Gaumont and UCG cinemas.

Hotel Ours Blanc – Center can also visit the nearby Canal du Midi, the Place du Capitole and the Victor Hugo Market.

Rooms Types
Triple Room room in Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové - Ex Ours Blanc
Room Details
Triple Room
1 Twin bed 13m² Type: Triple
Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Private pool Toaster iPad Game console - PS3 Game console - Nintendo Wii Laptop Additional bathroom Adapted bath Roll-in shower Infinity Pool Shallow end Bottle of water Fire extinguisher Open-air bath Carbon monoxide detector Free gym access Complimentary access to conference room/business areas Access to private pool Access to a private beach Private check-in/out in the executive lounge

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Standard Double Room room in Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové - Ex Ours Blanc
Room Details
Standard Double Room
1 Full bed 14m² Type: Double
Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Private pool Toaster iPad Game console - PS3 Game console - Nintendo Wii Laptop Additional bathroom Adapted bath Roll-in shower Infinity Pool Shallow end Bottle of water Fire extinguisher Open-air bath Carbon monoxide detector Free gym access Complimentary access to conference room/business areas Access to private pool Access to a private beach Private check-in/out in the executive lounge

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Superior Double Room room in Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové - Ex Ours Blanc
Room Details
Superior Double Room
1 Full bed 14m² Type: Double
Safe Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Private pool Toaster iPad Game console - PS3 Game console - Nintendo Wii Laptop Additional bathroom Adapted bath Roll-in shower Infinity Pool Shallow end Bottle of water Fire extinguisher Open-air bath Carbon monoxide detector Free gym access Complimentary access to conference room/business areas Access to private pool Private check-in/out in the executive lounge

Select dates to see prices

Standard Single Room room in Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové - Ex Ours Blanc
Room Details
Standard Single Room
1 Twin bed 12m² Type: Single
Bathtub Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Shared bathroom DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Sauna Private pool Toaster iPad Game console - PS3 Game console - Nintendo Wii Laptop Additional bathroom Adapted bath Roll-in shower Infinity Pool Shallow end Bottle of water Fire extinguisher Open-air bath Carbon monoxide detector Free gym access Complimentary access to conference room/business areas Access to private pool Private check-in/out in the executive lounge

Select dates to see prices

Guest Score and Reviews
7.3 /10

Good

240 Reviews

Cleanliness
7.8
Facilities
6.7
Location
6.8
Service
7.8

Maria

Solo Traveler

9.0

Central location, comfortable bed

April 2024

Fionna

Couple

6.0

very pleasant and helpful staff

Shower in bath was difficult to access and bedside table very small.

May 2024

Services & Facilities

Most popular facilities
Pets Allowed
24-Hour Front Desk
Pets allowed (charges may apply)
Free Wi-Fi
Room Service
Air Conditioning
Family Rooms
More Amenities
Accessibility
Audible Alarm
Activities & Things to do
Board Games/puzzles
General
Pets Allowed
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Key Access
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Free Wi-Fi
Room Amenities
Room Service
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Invoices
Health Services
First Aid Kit Available
Business facilities
Fax/photocopying
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 11:30

Front Desk Hours: 24/7

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is not possible) and costs EUR 17 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 0 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Alfred Hotels Toulouse Victor Hugo - Hôtel Rénové - Ex Ours Blanc FAQs

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All Amenities
Accessibility
Audible Alarm
Activities & Things to do
Board Games/puzzles
General
Pets Allowed
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Key Access
Pets Allowed (charges May Apply)
Non-Smoking Rooms Available
Sanitation Procedures
Staff Follow All Safety Protocols As Directed By Local Authorities
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Media & Technology
Free Wi-Fi
Room Amenities
Room Service
Air Conditioning
Heating
Smoke Alarms
Fire Extinguishers
Soundproof Rooms Available
Family Rooms
Security
CCTV Security In Common Areas
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Daily Housekeeping
Cashless Payment Available
Invoices
Health Services
First Aid Kit Available
Business facilities
Fax/photocopying
All Guest Score and Reviews
7.3 /10

Good

240 Reviews

Cleanliness
7.8
Facilities
6.7
Location
6.8
Service
7.8

Maria

Solo Traveler

9.0

Central location, comfortable bed

April 2024

Fionna

Couple

6.0

very pleasant and helpful staff

Shower in bath was difficult to access and bedside table very small.

May 2024

Derick

Solo Traveler

9.0

Great hotel not far from centre of the town

Nothing

May 2024

Marouane

Couple

3.0

Stuffs really gentel

Room have nothing in common with photos, very small and not lightened at all

May 2024

Marcus

Family with young children

4.0

Good location.

My experience at the hotel was disappointing. The photos on the website did not correspond to the actual room, there were no sockets near the bed and the sound insulation was poor. The carpet and dirty air conditioning aggravated my allergies. The view was of the air conditioning machines and the bathroom had mold. The paint in the room was worn out. Despite the central location in Toulouse and good service, the lack of identity verification and open Wi-Fi were worrying. The hotel has the evaluation of two hotels together, so photos of other, more beautiful rooms appear. I do not recommend.

May 2024

Frank

Solo Traveler

7.0

Excellent location and lovely staff

A little noisy during the day, but the staff asked specifically if I desired a quiet room, so it was nice they took that into account.

May 2024

Marie

Couple

7.0

Its position in the heart of the action!

The shower

June 2024

Jeff

Couple

4.0

The hotel is in an excellent location.

Our room (215) was very tired. Dirty carpet and no shower curtain. The bathroom showed signs of mould. No plugs near the bed, and old furniture. Rock hard pillows (maybe that’s fine for some). Window looked onto internals of the buildings so mainly other air con units.

June 2024

violette

Family with young children

10.0

The location is perfect. The staff was extremely helpful and super nice

June 2024

Uli R.

Solo Traveler

8.0

Good location,.low key. Breakfast better than expected: müsli, fresh fruit etc. Could park my bike inside, thanks! Wifi is good.

View onto interior courtyard, but it was quiet. Coffee not so good.

June 2024

Anni

Family with young children

9.0

Nice staff, good breakfast, good beds and things worked out well.

Everything else was amazing and functioned well except the floor mat was dirty.

July 2024

Jeannine

Solo Traveler

5.0

Good location. Air conditioning worked and room was quiet. I wasn’t able to check in early but I could store my luggage pre-check in.

Front desk staff were unwelcoming. Room was very dated and did not reflect the photos shown. Room generally in need up modernizing (a lick of paint at minimum) and a deeper clean. Bathroom was uncomfortably small.

July 2024

Ana

Family with young children

6.0

Well located in front of the market.

Nothing.

July 2024

Kevin

Business Traveler

6.0

Great location in the center of Toulouse and a reasonable price for what you get. Clean and comfortable hotel, very friendly and helpful staff.

Breakfast could be improved.

July 2024

Ekaterina

Solo Traveler

8.0

Clean, quite, great location

Carpets on the floors in the room.

July 2024

Silveira

Solo Traveler

10.0

The staff was amazing, very kind

July 2024

Joanna

Family with young children

8.0

Great location away from the noise. The beds were comfortable and the staff were polite and helpful. Good value.

The bath could have done with a deep clean.

August 2024

Angela

Family with young children

10.0

Perfect location in the heart of the old city, lots of restaurants next door, main market just in front, 10-20 min walk to all the main sights and attraction. Rooms are modest, but clean, great bathtub and delicious classic continental breakfast with superb coffee! A/c in the room!

Elevator is very small although great to have it! Pillows are very tiny but beds are comfortable

August 2024

Roy

Solo Traveler

6.0

Well located in the centre, decent breakfast, friendly helpful staff

Rooms clean but a bit tired looking. Bathrooms have been done out on the cheap and a bit scruffy looking. . Rooms had carpet flooring which I don't particularly like in hotels. It cost the most of all the hotels I've stayed in on this trip but was the least good

August 2024

Anthony

Couple

7.0

Central and convenient location

Not spacious

August 2024

Regine

Family with young children

9.0

Very friendly staff and easy access. Fabulous location and quiet room with double windows ( and AC if needed) Market just in front, many restaurants and food stores. Parking Jeanne d'Arc 5 minutes away. The staff explained the ticket payment system to get a 17 euros 24h use ( with in and out!!) Will come back

Nothing

August 2024

Majdalina

Family with young children

10.0

Great location + the hotel staff are kind and helpful

I didn't like my contribution to overwhelming the staff, and I needed extra help often, I think one extra staff member, at least in the morning, especially during holidays and weekends, could make a difference

August 2024

Forget

Business Traveler

9.0

Sa situation

August 2024

RGGK

Group Traveler

7.0

The location is excellent, not noisy though right across from a lovely, huge food market place. Good restaurants and bars nearby. It is a short walk to all the great historical sights.

It never really seemed clean, but cramped and dingy in the lobby as well. There was rarely anybody at the front desk. The bed was lumpy. On the other hand, this is a wonderful, rich city, and I paid less than $100. a night. That's a lot of compensation!

August 2024

Aranya

Solo Traveler

7.0

The Location is excellent, within one KM from Gare Matabiau. The staff in the Reception is very good and Speaks English too. Super Helpful also.

They should have options for solo bed for solo travellers

September 2024

Robert

Solo Traveler

7.0

The hotel is very well connected to the transport system including the main train station which is only about 15 minutes away by walk. It is also very easy to access all the main sights. If one is willing to walk a bit it is also possible to do so without the use of public transport. The receptionists - Linda and the night receptionist - were extremely helpful and caring.

The hotel is in the centre of restaurants, bars etc. This could be a bonus for some. But during the weekend it can be difficult to sleep due to the noise. Up to 1 am it is very busy.

September 2024

Philkg

Couple

7.0

excellent location and very competitive price for Toulouse centre

Room needs decorating ( chipped paint on door frames). shower curtain very stained . and grouting on shower was mouldy.

October 2024

Meriame

Group Traveler

5.0

L’emplacement est topissime

October 2024

Katherine

Solo Traveler

8.0

Location was great

Nothing super for the price

October 2024

Radomir

Group Traveler

8.0

Hotel location is excellent. Hotel accomodation in general, i scorrect.

Room space can be larger.

October 2024

Estelle

Solo Traveler

10.0

Only in the bathroom I saw hair other personn so the toilets works badly. So that’s all. Room clean. No noise.

November 2024

Hazel

Couple

7.0

Perfectly sited hotel in the middle of Toulouse. Good choice of restaurants and bars at close proximity. Our 4 night stay was ideal for discovering Toulouse, it’s beautiful buildings, the River Garonne, the gardens and the Canal du Midi.

More electrical sockets/USB ports are needed in the room

November 2024

Paul

Group Traveler

10.0

Everything was fine! Most polite and respectful staff . Will definitely stay there again.Thank you!

Nothing

November 2024

Gabriela

Family with young children

8.0

The location was very good, and the connection to a parking was also convenient. Price value was very good.

The room (and building) felt a bit outdated and dusty, the smells inside the room as well. A lack of freshness.

November 2024

Gonzalo

Business Traveler

7.0

I've stayed several times in this hotel in my frequent work trips to Toulouse. The hotel is basic, nothing special, but offers what I need in these trips, the room is confortable, relatively big and everything is clean. I will probably repeat in the future.

In my room, 213, there is only one power socket and it is far from the bed which is not very convenient. As most people, I use my phone as alarm clock and by the time I go to bed the battery is low so I want to leave it charging and close to the bed and that wasn't possible in this room. On Wednesday there was a big festival in the street where the gate of the hotel is. It was extremelly noise but it was over by the time I went to bed ~11:00. In my case it was not a big problem but not ideal. Look for "(NOCTURNE DU MARCHÉ VICTOR HUGO) " to check if there is one of these events during your stay

November 2024

Edgar

Couple

9.0

I really liked the location. It is very well located at the city center. It was also super clean. The breakfast was very good too ?

We could hear some noise from the other rooms.

December 2024

Sandra

Group Traveler

6.0

staff was friendly

no restaurant and hardly any place to eat dinner in the area.

December 2024

Alice

Family with young children

4.0

Close to airport Staff was helpful

Rundown, needs updating. Not clean.

January 2025

Zac

Family with young children

8.0

The staff were very friendly and helpful breakfast was good

Room was small and the wash room was minute functioning but very very small !!!!!!!

January 2025

Enrico

Business Traveler

7.0

Location in the heart of the city, next to Victor Hugo market, room and bathroom small but in good working order, good WiFi, acceptable breakfast.

Difficult parking in the area, early morning noise from the neighbor market.

February 2025

Abrar

Business Traveler

7.0

location, the receptionist male guy was extremly polite and sweet to all the guests.

the bathrooms and bed and plugs are really old

February 2025

Marian

Couple

8.0

Good central location enabled a pleasant ramble around between our delayed arrival and dinner

A bit confusing that there are three Ours Blanc hotels in close proximity but we were competently redirected.

February 2025

Elwell

Couple

6.0

Good location, good price

Small rooms, little dated

February 2025

Judith

Group Traveler

7.0

The decor is a bit outdated and the room was small. For one night only it was totally ok and the location is very good and central. A car park is just opposite but it costs 32 Euros per 24 hours! The breakfast was plentiful and worth the money. Overall a good one-night stop to see Toulouse

Just the decor. Quite dated.

February 2025

Phil K.

Family with young children

9.0

The staff was really friendly and helpful. The location is perfect, right in city center.

February 2025

Muhammad

Family with young children

8.0

The location of the hotel is in Center so you have everything nearby

February 2025

Joao.gandaio

Family with young children

7.0

All about the concept

The toilet and the backdoor view from the room could be cleaned

February 2025

Alexander

Solo Traveler

10.0

Great value

February 2025

Emily

Family with young children

6.0

Great location. Very good price even considering the fact that they *don’t* really have parking. Friendly staff.

The listing said that there was parking. Which I thought meant free parking on the premises. Not at all. I got a small discount at a municipal lot 350 meters from the hotel. The cost of the parking, even with the discount, added 25% to the total cost of the stay. Also, the room appeared not to have been vacuumed as I found a candy and a ring on the floor right next to the bed. Otherwise though, everything seemed clean and correct.

March 2025

Cate

Couple

7.0

Great location, friendly staff, open 24/7, free left luggage service. ? ?

Smallish room - no good if you have big/numerous cases; even smaller bathroom! The shower needs an upgrade. We sleep with the heating off & the window & curtains open so were pleased to see it was on a street with little traffic but didn't count on the high-rise carpark across the road being fully-lit all night nor the bar opposite being open until very late and with the mild night, with most of its patrons on the pavement terrace.

March 2025

Stephen

Couple

10.0

Very clean and bright hotel right in the Centre of everything-Worth a visit

No tea or coffee facilities in the room

March 2025

Mark

Solo Traveler

4.0

Location great, bed was comfortable enough.

The bathroom was an absolute disgrace. No room and it was filthy!

March 2025

Chris

Group Traveler

7.0

Perfect location

Rooms are very basic and could do with an upgrade

March 2025

Gregory

Family with young children

5.0

Fine, cheap and cheerful

March 2025

Jerry_travel2024

Couple

9.0

Terrific location for walking and finding restaurants.

Breakfast could have more protein choices.

March 2025

Diane

Solo Traveler

10.0

I rated everything a 10 the only other thing I would add is that it was nice to be able to have coffee or hot water etc. in the lobby available 24 hours per day without an extra charge!

April 2025

Glyn

Group Traveler

7.0

The hotel is ideally placed in tbe centre adjacent to the market and surrounded by lots of bars and restaurants without being overly noisy at night. The staff, especially the front desk staff were excellent very helpful and always pleasant and smiling 10/10 for them

I felt the room was small for a premium room.

April 2025

CEDANO A.

Family with young children

10.0

They have a very polite and attentive Staff. My stay here was great.

April 2025

Kristi

Couple

8.0

Nice location near the covered market, short walk to the Capitole, 15 minute walk from train station. Close to airport bus stop. Clean, comfortable

May 2025

William

Couple

9.0

The location was quite good, next to nice restaurants and bars, and it was well equipped. The staff was very friendly, and they let us leave the baggage earlier.

July 2025

Susan

Solo Traveler

10.0

Staff. In particular was a young man Quentin who was an exceptional and extremely professional Desk Agent.He goes above and beyond in his helpfulness. The others were all very pleasant as well.

She hair dryer hose keeps falling out of the aposratus.

September 2025

Dmytro

Family with young children

6.0

Very friendly staff, great location

The sink was clogged, the shower was too small in size and height. The photos didn't show such a small bathroom. Poor sound insulation, I heard the neighbors and the music from outside

March 2026

Z. Y.

Solo Traveler

8.0

First of all, the location is fantastic; it is close to everything necessary in Toulouse. The transportation route is easily accessible back and forth to the airport. All facilities within the hotel are what I expected: not luxurious but enough for a weekend in Toulouse. Money well spent.

The AC does not work in the room. I guess it is okay because the weather is neither hot enough nor cold enough for it, but I did have to open the window to breathe, which means that it can be noisy at night. It is understandable because there are bars and clubs nearby, and it is a Saturday night, so people party; no big deal.

May 2026

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