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The Westin Bonaventure Hotel & Suites Los Angeles

404 South Figueroa Street | Los Angeles, CALIFORNIA 90071, US
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The Westin Bonaventure Hotel & Suites Los Angeles - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Los Angeles
Excellent room comfort & quality
Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Room Service

The Westin Bonaventure Hotel & Suites Los Angeles - Los Angeles

Featuring a restaurant with 35th floor panoramic views and an outdoor pool, this hotel is within 1 mi from the Grammy Museum, Los Angeles Convention Center, Peacock Theater L.A. LIVE and the Staples Center.

Offering floor to ceiling windows, each modern air-conditioned room provides a laptop safe, wake-up service, a spacious desk and free spa toiletries in the private bathroom at The Westin Bonaventure Hotel & Suites, Los Angeles. Rooms are styled in earth tones and luxury linens. Starbucks coffee and Tazo tea-making facilities are also offered.

A spacious seating area is featured in select suites. While overlooking downtown Los Angeles, gourmet steaks and seafood can be enjoyed at the LA Prime Restaurant at The Westin Bonaventure. Lakeview Bistro and BonVista Lounge feature classic American fare.

Fresh snacks are featured in the Lobby Court. Dry cleaning services, valet parking, interactive cooking classes and a fitness center are available for guests at Los Angeles The Westin Bonaventure Hotel & Suites, Los Angeles. A 24-hour reception is at their service.

Dodger Stadium is just 10 minutesโ€™ drive away. Los Angeles International Airport is just 20 minutesโ€™ drive from The Westin Bonaventure Hotel & Suites, Los Angeles. Venice Beach is 20 miles away.

Rooms Types
Guest room, 1 King, City view room in The Westin Bonaventure Hotel & Suites Los Angeles
Room Details
Guest room, 1 King, City view
1 extra-large double bed 21.83mยฒ Type: Triple
Internet facilities Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Additional bathroom Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Infinity Pool Pool cover Bottle of water Inner courtyard view Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Access to private pool

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Guest room, 2 Double, City view room in The Westin Bonaventure Hotel & Suites Los Angeles
Room Details
Guest room, 2 Double, City view
2 double beds 21.83mยฒ Type: Family
Internet facilities Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Additional bathroom Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Infinity Pool Bottle of water Inner courtyard view Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Access to private pool

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Accessible room, Roll-In Shower, City View room in The Westin Bonaventure Hotel & Suites Los Angeles
Room Details
Accessible room, Roll-In Shower, City View
1 large double bed 21.83mยฒ Type: Triple
Internet facilities Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Additional bathroom Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Infinity Pool Heated pool Bottle of water Childrens' cribs Inner courtyard view Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Access to private pool

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Guest room, 1 King, City view, High floor room in The Westin Bonaventure Hotel & Suites Los Angeles
Room Details
Guest room, 1 King, City view, High floor
1 extra-large double bed 23.69mยฒ Type: Triple
Internet facilities Bathtub Safe Pay-per-view channels Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Refrigerator Desk Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Stovetop Toaster Game console - PS3 Game console - Nintendo Wii Additional bathroom Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Infinity Pool Pool cover Bottle of water Inner courtyard view Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Access to private pool

Select dates to see prices

Guest Score and Reviews
8.6 /10

V. good

2941 Reviews

Cleanliness
8.3
Facilities
9.3
Location
9.2
Service
8.6

Justin

young couple

10.0

Everything was amazing. I Love this Hotel.

Alot of restaurants not open.

July 2024

Golail

family with young children

10.0

The location and services are very wonderful, The room size is very adequate compared to places around the hotel and most importantly the staff were very helpful.

Nothing

July 2024

Services & Facilities

Most popular facilities
Wheelchair accessible
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Room Service
Family Rooms
Hot tub/Whirlpool
On-site parking
More Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Chinese [Mandarin]
Russian
Spanish
Media & Technology
Internet Access (charges May Apply)
Wi-Fi Available In Public Areas (charges May Apply)
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Room Service
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Kitchenware
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Designated Smoking Area
Spa Services
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Swimming & Soaking
Hot Tub/Whirlpool
Pool With View
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 52 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for US$30 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Property Surroundings

404 South Figueroa Street | Los Angeles, CALIFORNIA 90071, US

The Westin Bonaventure Hotel & Suites Los Angeles FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Vending Machine
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Free Face Masks
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Languages spoken
English
Chinese [Mandarin]
Russian
Spanish
Media & Technology
Internet Access (charges May Apply)
Wi-Fi Available In Public Areas (charges May Apply)
Outdoor Recreation
Golf Course
Room Amenities
Cleaning Products Available
Room Service
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Kitchenware
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Concierge Services
Designated Smoking Area
Spa Services
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Swimming & Soaking
Hot Tub/Whirlpool
Pool With View
Outdoor Pool
Transportation
Valet Parking (charges May Apply)
On-site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.6 /10

V. good

2941 Reviews

Cleanliness
8.3
Facilities
9.3
Location
9.2
Service
8.6

Justin

young couple

10.0

Everything was amazing. I Love this Hotel.

Alot of restaurants not open.

July 2024

Golail

family with young children

10.0

The location and services are very wonderful, The room size is very adequate compared to places around the hotel and most importantly the staff were very helpful.

Nothing

July 2024

Uribe

family with young children

7.0

Itโ€™s a unique building and the lights were cozy

A lot of trash near the hotel

July 2024

Max

review category business travellers

5.0

Good location. Clean room.

Staff was rude and unaccomadating. Room was very small

July 2024

Leticia

family with young children

10.0

The gym, and location

Nothing

July 2024

Anne

family with young children

8.0

Convenient for the metro and shopping

Only 1 teabag left in the room for 4 people and had to keep asking for more or going to the cafe for milk etc there was a coffee machine not a kettle

July 2024

Todd

family with young children

3.0

Nice location. Ambiance was great.

I booked and paid extra for a city view. When i arrived i was told by the rudish clerk that there were no city view rooms left and there was nothing she could do. That all the rooms were given away to convention people. I was in town with my daughter to give her a great vacation in which i ACTUALLY PAID EXTRA for a city view. Instead we did not have a great view AT ALL.

July 2024

Corin

family with young children

10.0

our stay was absolutely amazing. we were celebrating my brother's graduation with a trip to LA and wanted to stay somewhere safe and conveniently located. The staff were absolutely incredible. They upgraded our room to a higher floor that had a view of the Hollywood sign. It was my brother's first time to the city/out west so that being one of the first things he saw was a treat. The room was bigger than I expected from a hotel in DTLA so that was nice. The beds were comfortable and everything was clean. For the most part we couldn't hear any outside noise, but occasionally did hear some noise from the freeway or our neighbors but it didnt bother us at all. The area the hotel is in felt safe and we felt fine coming and going at all hours. they do have security posted at the entrances to help with that. It is still DTLA so of course just use judgment when walking around but we were there for a week and it was fine. We used primarily public transit to get around and there are a number of bus and subway stops within a 2 block radius that will take you wherever you want to go. getting anywhere other than downtown on transit did take 45 minutes to and hour but that is to be expected in LA. The last morning we did have breakfast at the cafe in the lobby and the food was pretty good. It's set up like a Starbucks quick serve so that is what we were expecting but it was far better than that. overall I would stay here again and would recommend it to anyone who asked.

parts of the room could use a bit of a dusting but nothing crazy. just things like the top shelves and the shelf behind the beds. it's nothing that we used but just something that I noticed. The cleanliness of the room was exceptional other than that.

July 2024

Anonymous

group

8.0

Lots of room, clean toilets, a cool lobby, dope keycards for the Anime Expo event, TVs with open HDMIs, Drawers for clothes, safe box.

The smaller bathroom in the Tower suite was not equipped with a shower, the bigger one did have one.

July 2024

Alyssa

group

1.0

The location is great

This place is the absolute worst. Whenever I travel to LA, I stay at this hotel, and I thought I found the perfect place to stay, but I am currently having the most nightmare vacation. I was charged twice for the hotel & when I contacted them to get this resolved, they said there would be no one to help me until Monday. It is currently Friday, & I am out the money that I planned to use for my vacation. So now I am stranded at this horrid hotel low on funds for my โ€œvacation.โ€ The front desk gave me a money voucher for $200 for my group of 3 for a 4 day stay. When I went to use the voucher for some snacks at the cafe, I was screamed at that the voucher could only be used once. The cafe manager broke the voucher into 4 $50 vouchers. Since I was just planning on getting some snacks & not planning on spending $50 out of the $200 I was given, I went back to front desk. I was sure that this was some kind of mistake because why would I be given 1 $200 voucher if it could only be used once. They let me know that this isnโ€™t a mistake & that there was no other solution. I feel like Iโ€™m in some kind of horrible Twilight Zone episode where I wandered into a hotel from hell. Also, the room is absolutely disgusting! I have never had an issue at this hotel, (typically using the blue elevator) but this time the room is COVERED in dust (used the yellow elevator). Itโ€™s like no one has cleaned it in months! My group has been coughing constantly because itโ€™s so dusty. Unfortunately, I have booked this hotel in advance for a trip next weekend & will have to return to this nightmare. I canโ€™t imagine booking this hotel again, as it is the most frustrating, annoying trip of my life. I need a vacation from this hotel!

July 2024

Zhumagali

family with young children

9.0

Everything was over expectations

July 2024

Marino

family with young children

9.0

The room was very nice! The beds were comfortable and the bathroom was spacious. I really appreciate housekeeping giving me fresh towels during my stay. The staff was very friendly and helpful. I did not get a chance to dine in the restaurants or even visit the pool, as I was busy at the convention. The free shuttle bus to the convention center for AX was a huge help!

When I stayed last year my room smelled heavy of cigarettes and it bothered my lungs. Every room was booked so I couldn't switch. This year I faintly smelled cigarettes but it didn't bother me. Perhaps a use of deodorizer would help before the room is checked into? Otherwise I greatly enjoyed my stay.

July 2024

Shaikh

young couple

5.0

Spacious hotel. Centrally located

Reception staff most have an attitude and it seems they are doing you a favour talking to you. Limited breakfast options

August 2024

Mee

young couple

7.0

I need microwave and bathtub

A lot noise at night

August 2024

Gregory

family with young children

7.0

The Westin Bonaventure is one of those iconic hotels -if you ever watch a movie or TV show from the 70s set in LA, then the four golden cylinders of the Bonaventure will probably be seen in a shot at some point. It's as perennial as the Theme building at LAX. The lobby is a tribute to the brutalist concrete architecture of the time -but in a good way. The room was perfectly fine and very quiet on the 20th floor, even though it was only one away from the elevators.

Things were a little rough around the edges. Almost all of the electric sockets were loose in the walls. The water overflow housing cap fell off when a bath was run. Everything just felt a little bit like it was tired and in need of repair. Chipped paint, scratched surfaces, etc. Not in a terrible way -it was just obvious that this wasn't a new hotel.

August 2024

Laurie

family with young children

10.0

It was very clean and the staff was very friendly and helpful.

It was very expensive.

August 2024

Jose

young couple

10.0

Very nice one thing restaurants were either closed or closed at 3

August 2024

Ambily

family with young children

10.0

Literally everything

Nothing

August 2024

Bruno

family with young children

6.0

Location & design!

Not good, not bad - just enough!

August 2024

Dajah

young couple

5.0

Rooms were nice

Customer service was terrible. Staff was rude and not helpful, first room smelled like cigarettes

August 2024

Arif

family with young children

6.0

The location and guest services

There was no. Blankets in the beds the I had to collect blankets and bedsheets from the reception in the lobby..

August 2024

Sonia

family with young children

10.0

The service provided by Douglas at the breakfast was excellent.

August 2024

Mercedes

group

9.0

Everything was really good

The drinks on the lobby

August 2024

Jennifer

review category business travellers

5.0

The hotel was close to where I specifically needed to be. The hotel had a beauty salon and I had a massage which was top class. The foyer was large and had a bar which seemed to open as late as the last customer was willing to leave...which was into the early hours. I was there for an exclusive work event...That event was brilliant. Staff were great and helpful.

The rooms are totally outdated. Windows are not clean (inside out out). A general smell of years and years or dust. Faint smell of cigarettes. Carpet outdated and probably the cause of the general smell. Bathroom out dated and a yellow stained tub from years of use. My room was by an ice machine which was ridiculously loud. I also ended up in a room with a connecting door, which meant I could hear every word and everything happening in the room next door. Hotel shouldn't give connecting rooms, if the people in the next room are not part of a travelling group. In the bathroom, I could hear other people talking (actually could hear someone's conversation via the vent) very bizarre. So, generally felt like there was no privacy when you can hear other peoples private conversations. The whole complex usually has other shops etc... but most of them were vacant and so it all felt a bit quiet and lacking in atmosphere. Unfortunately, hotel is right by an area where many homeless, hooked on drug, congregate. So, outside connecting streets...stank of human poo everywhere and full of homeless, drugged up people off their face, in a zombie state. Didn't feel safe on the streets on my own day or night. 2 people in my work group requested a room change, but all the rooms were relatively the same and since I was only there for 48hours, it wasn't worth the upheaval to move rooms, only to find out it was going to be exactly the same. This hotel does a lot of exclusive events...(The event was brilliant) I really think they need to refurbish this establishment to the quality of their events. Thanks

August 2024

Shyuan

family with young children

3.0

City center

No water on 2nd day(with no compensation), Expensive parking, very limited choice of restaurants, asked for teapot multiple times bust still didn't receive

August 2024

Kimberly

young couple

3.0

Room location was great and we did not have car so parking n/a

The building out a power outage and when it did come back on no running water till the next day. Room did not get clean the during our stay.

August 2024

Kuen

family with young children

7.0

24 hour room service and the cafe/bar in the lobby has good food

Pool area a bit small; parking very expensive

August 2024

Erik

young couple

6.0

Comfortable bed

Small room, oddly shaped

August 2024

Adreana

young couple

10.0

The concierge and lobby restaurant staff were very accommodating and informative; went above and beyond.

The housekeeper pried her way in my room after I denied housekeeping services. I felt as if she was trying to search my room because we were African American. She offered to hold the door for my fiancรฉ and eased her way in my room anyway. LA Prime closing time was 11:00pm, we arrived at 10:05pm and were told that they stop seating at 10:00pm. That restaurant is the main reason we stayed at this hotel.

August 2024

Rosa

young couple

10.0

Cleanliness, beautiful

August 2024

Ninar

family with young children

8.0

Shower gel smelt good. Safe place. Convenient w coffee downstairs. Staff were great and helpful.

Parking too expensive. Bed not very comfy, felt smaller. Food was okay. Fajitas super bland. Cocktails very expensive, and okay at best. Hertz closes on Sunday, inconvenient for tourists.

August 2024

Peter

family with young children

7.0

Pool was nice and circulation / reception areas

Wait for lifts as a few were out of order. Very inflexible with our requests.

August 2024

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